Joe Piepszowski
Awful app. Amazon has decided that users are incapable of organizing, sorting, or ordering
their own photos. The most basic function of sorting by name does not exist. Want to backup a folder from
your PC and view it here? Nope, it all just gets put in with everything else, not even put into its own
Album. Want to put photos into an album? Hope it's only a couple, because you have to click each photo one
by one, no batch selecting. I'd list more, but reviews are limited to only 500 characters.
11 people found this review helpful
A Google user
Works well auto uploading photos from phone. Love that I can store uncompressed, even raw,
pics. Downgraded to 3 stars due to lack of some basic features. When adding pics to folders you can't
arrange folders alphabetically so you have to look until you find it. Pics won't auto rotate when you rotate
your device. Basic info isn't readily available (location, what folder it is in, etc). No option to delete
pics from your device when deleted from this app. Just not well thought out.
3 people found this review helpful
Danny
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Amazon Photos' primary benefit is its free unlimited photo storage for Prime members. The
application/interface as a whole is OK, but there are some areas for improvement. -1 star for not
automatically sorting images into the album names they were uploaded from. -1 star for taking away the
feature that allowed users to delete photos from the cloud and local storage simultaneously. Please, please
bring it back.
1 person found this review helpful
Katie Skellenger
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App is clunky and second-rate compared to other similar apps. I can't believe the lack of
features. Also seems like a scam bc there is no way to delete all photos at once.*** So it cons you into
paying for photo storage. Cause who wants to individually select hundreds of photos. *** I figured it out.
You select and then drag/ scroll down through all the photos to select all. Then you can delete multiples or
all photos.
4 people found this review helpful
Rob Oliver
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Unlimited free storage for prime member is great, automatic backup is nice. The app is
another story. It has zero features for managing/organizing photos. Only download, add to album, edit,
delete. The desktop web interface at least let's you create folders; and even has the ability to upload
folders from a PC. But there is no access to folders in the app. No way to relocate, rename, or even
navigate. This app simply lacks virtually all the features I need from it.
78 people found this review helpful
Emmalee Jantzi
Love the unlimited photo storage for prime members! Unfortunately, it does not include video
storage, which isn't a huge deal since I move all my videos to an external hard drive anyway. But, the
constant push notification on the app about my videos not being able to be backed up is really annoying. I
swipe it away and then it reappears again quickly. Ugh.
123 people found this review helpful
susan ross
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I'm changing my review. I did discover how to edit photos again when the app was changed.
Very nice. Now, I recently discovered the app has been once again 'updated' once again. Updating is not
always a good thing. Why can't you leave it alone? It is not as easy to order prints now with these changes.
My goal is still to empty my app of all photos because I do not want to depend on it...it's not dependable.
137 people found this review helpful
Tori Sereika
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The app is very basic and not very user friendly. I wish that it would automatically sort
photos into the same albums that they were imported from. I also wish that the home screen filtered out
photos/videos that have already been added to albums. I'm trying to sort them into albums to organize it,
but from the home screen, all I can see is everything - there is no way of telling which ones have already
been moved to an album. It just feels very disorganized.
84 people found this review helpful
Tammy Krout
Settings don't matter, app does what it wants. Tell it to ignore specific folders, it
uploads anyway. Tell it not to upload videos, it tries to anyway. Don't bother turning off notifications, it
will spam your phone with super random messages. Often about video limits being reached when you've told it
to ignore videos. I've deleted the albums it was supposed to ignore multiple times and they always come
back. Save yourself time and a lot of headaches. Avoid
12 people found this review helpful
Kara Bucher
When I recently discovered that a flash drive, which had all my children's photos on it
since the day they were born, was corrupted and I could no longer use it, I was relieved to find out that
Amazon Photos uploads everything in the background. Now, my photos are safe, and I can finally print them
all while still having secure digital copies.
23 people found this review helpful
IA MERROR (1AMERR0R)
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Unusable. Constant app crashes and upload issues. It took forever to upload my photos and
many of them show up black. You are better off uploading on a PC. Photos are also way to expensive on
Amazon. Walmart offers a much better deal than this. However, this still works as a way to backup your
photos. The app just needs some love.
18 people found this review helpful
Benjamin Larson
For the lack of better words. F$-!ing life saver this app is if you take a ton of photos.
They actually took me recommendation and added a button to turn off backing up videos so it's usable for me
now. Just delete some of your vids of your space and clear the trash if its at max first, though; Otherwise
you'll have trouble. Thanks Amazon for unlimited photo original quality+ raw backups!! I'm only scr3^,^ed on
backing up and cloud access to my enormous videos now!!😏😅
239 people found this review helpful
Diana Everett
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I realize, just like all of the picture apps, it's a ploy to squeeze more money out of
people, by pulling them in with free storage space, but I barely used it and know the space has run out.
Just like Prime, to entice you with extras to join, but only offer the free junk movies, music, etc. and
even though you offer all these incentives for the Prime experience, you don't realize that what you're
getting is half assed until you hook us in. So, no. I don't utilize your Photos App. because I have
45 people found this review helpful
Barbara N
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Never loose a photo. And as long as you're a prime member you have more saving space. Love
the features; can search by date or photo and you use to be able to fix lighting on pictures taken in low
light. Haven't seen light fix in a minute. But, still I can say nothing bad about Amazon Photos! UPDATE:2024
STILL GOING STRONG! I LOVE MY AMAZON PRIME!!
92 people found this review helpful
Thomas Schmitt
The fact that you cannot easily multi-select photos like you can in Apl or Ggl photo apps is
a major, major shortcoming that really angers me. The app seems designed to specifically make it hard for
users to mass delete photos, I assume because Amazon wants the data in those pictures for as long as
possible. Therefore, they make it very difficult to perform mass deletion by making mass selection hard.
Trust not thine photos with Amazon.
5 people found this review helpful
Pikey Berbil
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Not viable alternative to Google photos unfortunately. Amazon photos is not easy to navigate
or understand set up because app is slow , clunky, and freezes . Unresponsive selection & button
pressing , so unable to set up albums or face recognition. I was hoping to have gallery organization that
removes photos or marks photo that i have sorted. hate going through thousands of photos not knowing what
was already sorted or not sorted. With Amazon Photos even scrolling is slower that drying paint.
37 people found this review helpful
Chelsea Niemann-Anschutz
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Going downhill fast. Contacted them many times trying to fix issues with tagging errors. All
my kids are auto tagged as the same kid, and was told to individually manually fix 1000s of photos. They
still advertise free photo print delivery but it's actually $3.50 shipping now. No more ordering prints from
the app, but instead get redirected to a basic website with an awful cropping feature, using a 3rd party
company. Transfering uploads will be awful, but hate that memories are committed here.
16 people found this review helpful
Craig Seman
Best Way to Save Photos and Videos. Everyone has an Amazon prime account, this app gives you
free photo storage with one. That's incredible. I decided to pay for the video storage and it's all so
seamless and easy. You can share very quickly and I have had no issues. It's also nice to pull up the pics
on the computer so fast and easy.
107 people found this review helpful
Clinton Wheeler
Unlimited storage as a perk! Awesome! I think this app will improve over time and include
more features and little tweaks based on user feedback and so far I like it and use it. So far this app has
no downside. I wish I could pay to host my videos and then I wouldn't need any other subscriptions!!! Are
you listening Amazon? Hint hint.... My family uses iCloud so they are locked in but I have options.
81 people found this review helpful
Princess XXXNoneya
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Amazon Photos would be great but my prime benefits somehow was having issues with someone
hacking me and when I stopped having prime apparently my Amazon photos were all deleted. Before everything
would synch with previous emails I'd have so I figured my photos which I saved on there would be there. -one
good thing is Amazon Photos uploads and saves all photos and doesn't delete to save space
6 people found this review helpful
Sudip Hore
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Good, but lots of opportunity to improve. Would really like some more sorting options in
albums, for example to sort by latest first, otherwise, have to scroll all the way down. Also, Google like
lens feature would be really helpful, otherwise, often I am still relying on Google photos for photos I
take. Still missing some of these features. Also, using Google lens like feature to identify birds would be
very helpful.
258 people found this review helpful
Kyle Hoen
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App works well to upload photos from phone, but after that, is not helpful. I have 50+
albums that can't be sorted by name and appear in random order with names partially hidden. So it is time
consuming, if not useless, to show photos to other people. Text search feature needs to use deep search;
otherwise you have to know the first name of the album. The tools to edit albums and other cleanup is also
very limited. Much better to do on the computer.
309 people found this review helpful
Mark Simmons
This app does what it wants. Set it to upload whatever folders you choose but the minute you
go back to your photos, it unchecks the folders you checked. It will do this over and over. I can go to my
desktop where I have to download photos from Google to the computer, then upload them to Amazon. Many extra
steps and as a bonus, it turns them sideways so I have to edit them one at a time to turn them back to
normal. This app just randomly chooses what it will upload and there is no way to fix it.
277 people found this review helpful
family the
Not perfect, but gets the job done. it would be nice to be able to select multiple photos
while holding down your finger(and the screen scrolls)..... like competitors. It does have some photo
editing features built in. I like the upload capabilities. Overall, a good app, but when you need certain
features it can be a pain to use.
96 people found this review helpful
Randal “Randy” Hoover
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Pros (5 stars): It's great if you need a place to store photos. Unlimited photo storage.
Cons (0 stars): Searching for a photo is about as easy and helpful as dumping a shoebox full of loose photos
on the floor and searching one by one for the photo you're looking for. Despite setting the app to
automatically upload photos, it rarely happens unless I open the app to double check. Unlimited photo
storage for Prime members only. No longer offers unlimited video storage to Prime members.
368 people found this review helpful
Mike Brubaker
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just a bad app. not easy to use, not intuitive, bad interface, can't find settings, can't
stop it from uploading if I want it to stop, all kinds of stupid stuff. it took me forever to delete the
app. can only delete the photos one at a time. even after I eventually deleted them all, they're still on
the server for 90 days even though I don't want them there. I am actually paying money to use Google One
rather than to use this for free. just isn't set up well, and doesn't work well.
290 people found this review helpful
Thomas Featsent
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It's fantastic. I'm hoping they continue to make it better. It makes you feel good about
being a prime member and having these benefits. It has its positives and negatives. Nothing that probably
won't get better with time. Currently, my Amazon drive is locked, and they can't seem to unlock it after
multiple attempts. Been five months that it's been locked. It's terrible we don't have access to our photos.
Some Glan
Can't give it zero stars, so I guess one star goes for photo dumpster backup functionality.
There is no way to organize your photos. Imagine you uploaded few hundreds or thousands of photos and
managed to create some albums. There is no folder structure, there is no albums inside albums, there is no
tags. If you ever need to get your photos back - you will be able to get a huge pile in one folder. Good
luck organizing it again :-( Totally useless as photo storage.
76 people found this review helpful
A Google user
I am not at all happy with the Amazon adds insert themselves atop Google (or other media)
news items which I am trying t8o read ...they generally have a tiny little closure X in the upper right hand
corner which I invariably miss and get whisked off as a captive into the damned Amazn App! I spend enough
time in it already without having to be captured and dragged into it against my will!
37 people found this review helpful
Don Kaufman
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The unlimited storage is great, but I would store a lot less if the use case for scrolling
through pictures and removing them was easier! I might even use the app on my TV if I was able to clean up
the pictures easier! Of course the screensaver goes blank after 5 minutes! I love Google's products on the
TV and for photo management.
92 people found this review helpful
Lei Blackbear
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Amazon photos is awesome. Easy to use and Gramma friendly. Photos are kept neatly and very
well organized. Dates, albums, and video making are pluses. Best photo app!! Google photos is so childishly
jealous!! They make every effort to prevent us from using Amazon photos. Google's behavior only makes us
want to delete Google photos especially because of their rude childishness and inability to meet and exceed
our needs and much more.
2 people found this review helpful
Jennie Mattila
The picture cloud has kept photos from every device it was downloaded onto. It is a seemless
automatic process that I never have to think about. I can then have the pictures be my screen savers on my
TV or on my mobile devices. I would have lost so many older pictures if not for this, even though I do also
have a Google Pictures account. This one pre-dates it. And EVERY picture is in it... automatically!
91 people found this review helpful
Angie Woodson
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kind of tricky to figure out how to purchase photos. I keep trying to crop a photo so I can
have it printed, and every time it saves it disappears. or it goes somewhere unknown that I can't find,
which is essentially the same thing. I downloaded this app so I could edit and purchase photos, and after
multiple attempts it doesn't work at all. maybe I'm doing something wrong but it really shouldn't be so
difficult to figure out.
32 people found this review helpful
A Google user
Very easy to use! Great for backing up your favorite photos! Update: Still using, still
easy!! I use Google Photos, as well. The good thing about Amazon Photos is that it doesn't delete from your
phone when you delete a photo . I could never figure out how to make Google NOT do it. Also, it saves in the
same quality!
1 person found this review helpful
Dane Miller
It does exactly what I need it to do: show slideshows of my photos on an Echo Show. It would
be nice if Alexa's voice commands could add photos to specific albums when you see a photo you want to
organize. As it is, I have to say "favorite this photo" and then later I open the app to use my favorites
list as a to-do list, organizing the flagged photos more specifically.
142 people found this review helpful
Danielle Garrison
Amazon is always making life a little bit easier one app at a time!! Thank for a great place
to safely keep all my precious memories and for making it easy for people of all ages to either just keep
all those hundreds of pictures "organized" or even if you're trying to get a little creative, it all in one
spot. I would definitely recommend Amazon Photos!
30 people found this review helpful
Theee Chosen One
Half baked, seemingly unsupported app. 5* on the unlimited photos for Prime Members. 1* on
functionality. This app is ONLY good for viewing a photo dump from your phone. But anything related to
Android photo folder management usage or syncs is non-existent. For a techie like me, even navigating this
app is confusing! The PC app is where you can get more things done, and what this Android app should be
ambitioning for (or Microsoft's OneDrive app for that matter).
198 people found this review helpful
George Gonzalez
I started using it after being enticed by free Amazon credit, but surprisingly I think I
prefer it over Google Photos. It isn't quick to immediately start backing up every phot which is a pro in my
opinion since I end up screenshotting or downloading images quickly then deleting them. I can delete photos
off Amazon Photos without it trying to delete the one on my phone like with Google Photos. Last but not
least it's pretty convenient since I already am paying for Amazon Prime.
18 people found this review helpful
D M
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👎 It's pretty lame actually. once you hide certain pics, it's very difficult to get back to
that folder. (the only way I found how to do that was to go into Amazon photos through the browser, which
has a different layout.) I'd give it zero stars, but it automatically uploads the photos I take with my
phone. other than that, it's useless.
155 people found this review helpful
Colton Plaster
This app is very easy to use. You can make photo albums, you can even print pictures off.
There are multiple different choices. In different ways to have your photos printed. You can have Amazon,
print them for you. And they will ship them to your house however it is not free This app has so many
different choices. N l allows you to look at all your pictures I highly recommend it
32 people found this review helpful
Rayne
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Amazon photos may not be the first to allow users to store photos from their phone to the
cloud. But I don't know of a single other app that offers FREE UNLIMITED storage for pictures, and 5 GB of
storage space for videos. Thank you, Amazon. You guys always manage to outdo and surprise me with each new
app or feature you release!
53 people found this review helpful
Lee
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I like how it nicely it subdivides sections one from another and/or allows you to do the
same. I like the vault too. Everyone deserves to be able to keep a secret or two when it comes to pictures
you deem private, naughty, sexy, and/or joyous, sacred, personal, or for your businesses and thereby should
be in a vault of their own. Also, it's very handy how Amazon Photos picks up the photos from your camera and
your phone's Gallery app so that you can access them on various devices. Very useful.
13 people found this review helpful
Noah Keith
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Something changed and now I get constant notification that Videos are not being uploaded
because I don't have anymore video storage available. I know that and I don't care! That stupid notification
keeps coming and can't dismiss it. Shut off all notifications completely and now no more Daily Memory
notifications and I actually liked those, sad to miss these but can't stand the constant Video Storage Full
notification. Fix that Amazon, c'mon!
25 people found this review helpful
Kat H
Currently draining battery on Android to point I had to put it to sleep, which negates the
entire point of automatic backup. Which, btw, is hit or miss without ever alerting you if it stopped so you
delete photos off phone that are now gone forever. Can't find anything, like the Kodak shoeboxes of old film
prints in my basement. Zero thought to innovative ways to upload and store. Truly godawful UI (I have a
masters in human factors engineering, this looks like a grade school project)
31 people found this review helpful
skin art
I wish it has a feature to set not to upload any videos, and bulk delete all videos. I did
order a test print, and the quality was above what I expected. I do wish the interface had a function to
scale down the formate, so I could print square images in the middle of the format instead of cropping a
square image to fit. Thanks,
17 people found this review helpful
Wbees
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We very much appreciate how easy the application is to use. Prime members get free storage
and simple reminders that grant quck access into the app!!! I can't express enough how Extremely easy this
software is to use. Thank you, I highly recommend it... We have my our first set of photos processing. I
will let y'all know what the quality is once we receive them.
25 people found this review helpful
Sean Quinn
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Warning! This app makes ALL your photos and videos available to anyone who has access to
your Amazon account, AND (more importantly) if you have an Alexa Show, it indiscriminately starts showing
them on there. I gave one to my parents so they could talk to my kids and suddenly ALL of my pictures are
randomly showing. Amazon also makes it extremely difficult to delete the photos all at once. I'm furious.
26 people found this review helpful
Bert Therrien
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Great alternative to Google Photo App, or an addition to it. I use Amazon, Google, Asurion,
Terabox, and Gallery for all my photos. This way I can determine which one has more of my actual photos, if
not all of them, going back several years. The only problem with Amazon Photos, and Google Photos, is they
limit the Video storage.
8 people found this review helpful
Patricia Crookshank
I take pictures of things that I don't want in Amazon photos, so have to go through to
delete. Unfortunately it takes 90 days for them to be deleted. I placed many of my photos in the vault so
they wouldn't be available to upload, but must have missed a lot of them! Other than that, I love seeing my
photos on my Amazon Echo. I enjoy the many memories.
6 people found this review helpful
Ted Williams
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The app finally updated to the new UI. It is horrible and I've put it off as long as I
could. I've been all over and can't even find how to upload new photos I've taken. This was a great app and
easy to use and share photos. Now I don't know what I'm going to do. Maybe they want people to stop using
Amazon Photos because it's costing them too much server money to keep up with now? I'm definitely going to
be looking for alternatives now and disappointed a feature I pay for with Prime is a dud!
13 people found this review helpful
William David
I take lots of photos and when I go through them. I tend to delete about 50% of them.
However I sometimes tend to wish I didn't delete some of them. Luckily for me my photos are always a click
away. In the Amazon Photos app. It's so amazing that they literally have every picture that I have ever
taken even some that I thought were lost forever. Absolutely one of the greatest photo app I have ever used
I will continue to use everyday. Thanks Amazon your definitely keeping me and I'm keeping you.
20 people found this review helpful
Kimberly Graves
This tht. app to when you are decorating your home. I can take a picture from Amazon Photos
app and put in a Paint app. Because it shows the colors perfectly You have to remember to go to SETTINGS:
-Display Comfort shield: TURN OFF!!! (this puts a amber color over the screen). -Now I've used two apps
(amazon photos and the paint app, exp. Bher. Lowes or Home Depot have their own. Add your picture and start
picking out different colors Have fun with all your rooms!!!
8 people found this review helpful
Michael Jackson
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Amazon Photos Saved My Life (the many parts that were captured in various snapshots)! The
automatic folders created helps to keep organizing easy, plus if you need to create additional folders, then
the world is your oyster. My ultimate fav is ordering dynamic prints of your photos. Familiar w/Google
Photos? You'll recognize options like different canvas sizes, metal prints, etc. This beats Google Photos bc
u can print onto clear glass-like acrylic, which is sturdy & aesthetic pleasing.
6 people found this review helpful
Jamie McClanahan
Almost all photos are present and accounted for. However, there is almost no instruction on
how to use the app and downloading the photos onto a device you are using has again. No instruction and is
painfully cumbersome. But the quality of picturs is great and I appreciate having it included in my
subscription
16 people found this review helpful
Valerie Lamson
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Updated review from 5 stars to 1. I'd give it a negative 10 if I could. Be careful as their
3rd party services can copyright your own photos. I deleted the app because of this. They're my photos and
no one but myself can copyright them. I deleted the app immediately after I read that. Also there's no trash
can to make sure your photos are deleted and it's not an easy app to use. You're better off using Google
drive. It's free and much easier to use!!!!!
Steven Kielkucki
This app only presents historic photos in portrait mode and is unable to adjust to
landscape. So anytime you take a picture and you try to turn it to its proper format, it fails and returns
you to a starting point. I'm certain that others have mentioned this over the last two years, but Amazon
(and Mr. Bezos) don't care because they (he) have (has) locked you in and still gain income and personal
info from the photos.
7 people found this review helpful
Charles Parent
Amazon photo gives me peace of mind knowing that my photos are backed up. Not on my device
which can be lost or a hard drive in my house which could be damaged and is vulnerable to fire. It's an
insurance policy for my memories. My one complaint is the app keeps nagging me to backup folders that I do
not want backed up such as GIPHY and Bitmoji even though these folders are not selected. Yes, if a new
folder is discovered, please notify me. Don't notify me if it has been ignored before.
Zach Garner
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This app is an afterthought of an afterthought. Picture selection is a pain using the
ridiculous tiny thumbnails. Mass deleting junk photos is a pain. Navigating the weird interface is a pain.
And the one place I thought this would shine is digital picture frame integration, but no. Aside from
backing every photo I ever take (that's a lot of junk I don't want) this app is just a pain to use and
misses every opportunity to be useful by instead just being another dumb backup application.
5 people found this review helpful
José Fiúza
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Great for saving images, perhaps mainly because it's got no space limit. A few features are
needed, though: no access to the recycle bin and no way to edit saved photos/images. Otherwise, working
without a glitch. Will revise my review upon further improvements, if any. EDIT: Not all photos are
automatically uploaded and some don't even show up when uploaded manually! 🙄
6 people found this review helpful
Lorne Higginson
I'm knocking 2 stars off due to Frustrating user interface issues. The older version of the
app was actually better. Uploads are turned off but I kept getting upload paused notifications. I had to
turn all notifications off as it wasn't clear any notification setting was working. Functions are
confusingly spread across buttons and a button drawer. When you pull the drawer up the buttons disappear.
Uploading into albums could be more straight forward. Suggest that the Dev team take a UX course.
Bob Jones
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It's alright. Google photos have set a relatively high president, and it's such a shame that
they're going to be charging for their service. The fact I can upload unlimited photos and not have to
compromise on quality is very appealing. *** UPDATE Notification saying that "32 videos could not be saved
due to lack of storage" is really annoying as it's happening daily. Show it once and allow me to dismiss the
notification. I'm pretty sure this type of notification is against Googles policy.
122 people found this review helpful
Nicholas Lavictoire
Having unlimited photo storage with a Prime is great, but the app's user interface could be
easier to navigate and there doesn't seem to be any way to pause a photo backup. Why would I want to pause a
backup? Well that brings me to this app's biggest flaw: when performing a backup, my entire home network's
bandwidth is used and nobody can use the Internet until it is done, which takes a ridiculous amount of time
(over 10 minute per photo.) Please allow us to pause backups or limit the bandwidth!
17 people found this review helpful
Shanna McNally
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Easier sorting would be nice. I moved to using this since the competition was too expensive,
so I am not complaining (much,lol), but I do miss my folders. It is hard to organize the pets and my
houseplant before and afters comparative to my previous photo storage. That said, as a shutterbug, it's nice
to be able to store my memories and videos without worrying about not receiving my emails, so I will just
get through.
32 people found this review helpful
Bento Pereira
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Very limited app. Frequently freezes. No auto rotate photos. Can't change photo date. The
search tool is useless: I have several photos with barcodes in them, and when searching for "barcode" shows
zero results. Google Photos has much much better AI search tool. Keeps imposing adding new folders to photo
uploads, when I clearly have defined that I only want one folder to be uploaded. Once in a while other
folders are being uploaded without my consent.
3 people found this review helpful
Büşra Bor
Keeps sending notifications that videos cannot be saved due to lack of storage. I want to
turn off the option to sync the videos but there's no option. Since I don't plan to buy extra space this
notification is really annoying. I like the notifications about what happened in previous years today,
therefore I don't want to turn off the notifications.
8 people found this review helpful
Bernd Bausch
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The folder I configured for automatic upload contains 75 pictures and videos. Only 2 photos
and 2 videos are automatically uploaded, then according to the app "no items waiting to be uploaded". Manual
upload requires selecting each item in a folder separately; no way to select all, which would be feasible
with 75, but not hundreds of items. I have a Prime account, but get only 5GB instead of the expected
unlimited storage. Very disappointing.
2 people found this review helpful
Meeten Ramji
For all those reviewing recently and thinking the app is 'great'. You used to be able to
upload photos by day, or just swipe to select the ones you want, which is now gone. You used to be able to
click on a face and say who it was, which is now gone. You used to be able to upload your photos directly
from your phone's photo app, which is now gone. The app looks better to the eye, but is pretty terrible now.
I have around 200 photos to upload, and have to manually press on EACH ONE OF THEM...
1 person found this review helpful
Col Bourne
It doesn't work. I can't view my photos. Every time I open the app it is buffering and I
just have a blank screen. It takes forever to upload photos, a process which is instantaneous on Google
photos. It's free as I'm a prime member, but just like prime video, it's not really a bonus as I'm not using
it. Amazon sadly seems to be going off track a little at the moment.
58 people found this review helpful
Luke Hadfield
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Terrible app. Interface is horrendous, unable to navigate properly. There is no clear screen
how to navigate. It has carried over my folders but not clearly shown how to go through these. It's a
nightmare app but somewhere else to store my photos besides my hard drive. I can o ly assume the ratings are
so high because they're paying bots or something.
32 people found this review helpful
Shauna Vasquez
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I had lots of videos and my Google account kept saying I ran out of room and couldn't edit
or use any other Google apps until I made room in my storage. Amazon Photos allows unlimited photos in their
plan for the same price as Google Photos that does not. For me that was a huge selling point since I have
lots of videos of my grandchildren ❤️
Benjamin Snow
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Navigating the app and trying to sync photos to your fire stick can be a bit ambiguous. It
hasn't been as easy as just selecting photos that you want to appear on your television. It tends to take
other photos that have been synced from Google photos or your cell phone and include them (even if not
selected).
12 people found this review helpful
Marlee Brinkman
It's a good app overall and is nice to be able to store photos on the app and be able to
access from any device. The downside is not being able to customize the order of photos in albums. Currently
you can only organize by date or photo name
1 person found this review helpful
Joseph Portz
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Seems to work about half,i would be very reluctant to give up my photo on Google at this
point. I have 1700 photos that won't up load so at this point this app is novelty at best.Even this review
process is about half. You should be telling me if i can print,back up photos,and buy photos! Don't give up
your Google storage... Normally prime is very impressive they jumped th gun on this one
3 people found this review helpful
An Le
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Horrible with the latest version of the app. All my pictures in my album dissappeared, and I
cannot view them on my phone or PC using the app. I can still see them using the firestick on my TV. How do
I retrieve these photos that dissappear from my Amazon photo account?
Stephanie Whitfield
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Love... Love... Love!!! Update: I'm taking away one star because I was notified that my
videos are no longer being uploaded to my cloud due to a lack of video storage, yet I had a 1-2T storage
that I'm now being told has expired. Really? How 🤔 and why. Yet, there is no additional information on how
to secure more video storage space!!
Candyce Allsobrooks
When I accidentally delete photos off my phone that I don't want deleted I know I can run
here and recover them I accidentally formatted my SD card instead of USB drive and panicked for a second.
Then I realized all my photos are automatically saved here!
Anne Bentz
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I would like the option to choose which photos I want to back up. I find it annoying that I
have to repeatedly delete the same photos whereas other photos do not automatically go onto Amazon Photos.
Axel Douchin
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Why when I use it I always feel it's done on purpose that there is no AI to improve
automatically my pictures when most competition does it, ex Google photos? There are virtually no features
on this app. I think Amazon just does not want it to be used on purpose.
Kang Chen
Great for simple unlimited storage if you have Amazon prime. No idea how it is for non prime
users though. Also, might want to read the user agreement carefully if you really care about privacy and
stuff. Companies are trying different ways to train ai models you know...
Claude C.2020
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I was hesitant at first with signing up but it has definitely 😁 saved my mental health.
Pictures are so powerful 😇 you never know how long someone has on this earth 🌎 memories priceless. Easy to
make prints, canvas's and so much more!! Download it now see ☺️ for yourself 🌹2024 now it's still Great 😃
app🐕
Christine Anderly
Great but.. I don't like that it shows All the photos on my Alexa. I rather choose what I
want to display. I have to go in and delete sensitive photos, I don't want running in a loop in my living
room!
deb patterson
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Love the app and even pay the small extra fee due to the videos, I'd love to order pic's but
some are long screenshots can I get the whole saved article? Trying to find the features of a car vs the one
my Sister is forcing me too get, I realize that it's probably 2-3 photos all together just wanna know if it
can be done? Also how do I get this app on a Windows laptop?
4 people found this review helpful
Alexis Cunigan
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This app was good and I ordered many pictures from here, but now when I try to order photos
it tries to redirect me to amazon printing. After it redirects me it becomes extremely hard to order prints
when with amazon photos it was extremely easy. Is there anyway you guys could fix this problem?
1 person found this review helpful
Dee Tree
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I like my photos in one spot. It groups your photos in separate folders The only thing that
I don't understand is it will put a grey stripe over your older pictures so sometimes you aren't keeping old
pictures. I had rated it at 5 but since I can't get old pictures I am bringing it down til 3
Ted B
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Been using Amazon photos for years was working very well. But today I tried signing in and
it keeps saying something went wrong. After talking to customer service rep found out my account had been
locked due to unauthorized attempted log in. After talking to five different Representatives over two days.
I cannot get the account unlocked. They told me wait for an email from support. 7 Days later nothing. I
called him back still unable to unlock my account. Again wait for an email from support
Joseph N
Easy app to use. I can honestly say this is the safest app to keep all your Photos in . In
the past My phone has been stolen, my google account highjacked, but not my Amazon Photos ! Very happy that
I have been using this app now for almost 8 years.
MaryAnn Pomeroy
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I really love the unlimited photo storage. I had no clue what to do with the first 3.5 years
of photos and videos of my daughters life on my old phone that hasn't been backed up anywhere after I
switched service, and where I would be able to continue to upload without constantly increasing the monthly
fee for storage, as I had been doing before. I do wish there was more room for videos since I can't upload
all of the ones I have, but I will still give 5 stars for free unlimited photo storage!
14 people found this review helpful
Krystal Gibbons
You will not believe how many photos I have! An amazon app has em all safely and securely
has put all my photos in date order am I can just look at them whenever I want! Absolutely brilliant very
easy to use, and when I take a picture it's automatically saved so I don't loose em brilliant brilliant
brilliant thank you amazon!
2 people found this review helpful
Tracy Round
It seems that it only uploaded part of my photos... I think it got all my most recent pics
but then uploaded random ones from further back... I haven't figured out a way to force it to upload my
entire library. I have over 13,000 photos/ videos in my Google account, but have to pay monthly for extra
storage. I was hoping to stop using Google photos entirely and keep everything with Amazon. Any advice how
to get everything transferred?
4 people found this review helpful
Christopher Cole
As a Prime member I love this app because it saves all my photos in one place so I never
have to worry about losing them. There has been a couple times I accidentally deleted photos from my phone
but I was able to go straight to this app and get them back. I like being able to choose which folders to
automatically save photos from. Also I like how it gives me the option to automatically save photos as soon
as I take them with my phone. With this app I know my photos are forever safe.
2 people found this review helpful
Jay Thacker
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The recent update is terrible. Used to be able to select an entire day of photos with one
click. Now you have to select photos one at a time. That is bad. Used to be able to delete photos from both
my phone and the online storage. Now it does not seem to delete from the phone - only from online. That is
super bad.
9 people found this review helpful
Early Cuyler
Got an email stating that if I uploaded that I would get a $20 Amazon credit. I uploaded
about a month ago and no credit was applied to my account and I cannot find an option to speak to someone to
ask about it. I was considering switching to Amazon photos but if I cannot trust Amazon with full filling an
offer , how can I trust them with personal things like my photos or data. So thanks for lying to me Amazon .
You can keep the $20 credit and I'll keep using what I have been.
4 people found this review helpful
Jesika Davidson
Overall, it is super helpful. There are two things though I either haven't figured out or
are not available and that is being able increase video storage (even if there is a fee) and select what
kind of photos you don't want automatically uploaded (like screenshots)
2 people found this review helpful
Tony Stull
Great idea, but is quite glitchy and needs some serious improvement. Good start, now please
create a better UI that isn't as intense when you have larger amounts of photos. Not very user-friendly when
you have massive amounts of photos.
2 people found this review helpful
Ahmad Pirani
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Very slow in uploading. Besides, why do you have to show all photos from the phone even when
they are not uploaded or not in the camera album? Really silly animation for the delete confirm dialog.
Then, there is a confirmation popup that appears right above the delete button.
Joe H
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Still can't view my hidden photos, hasn't worked for months how has it not been fixed. Why
should I have to go to the website and log in to view it, ridiculous. 7 months later and nothing has
changed, what is the point in having the option?? Useless app compared to Google photos without this option
1 person found this review helpful
David Werdal
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I had thousands of photos saved to Amazon Photos. I got a new phone number, they did not and
will not transfer m y photos to the "new account". Back up your photos somewhere else. Makes me wonder what
happens when you purchase movies on Prime. You gonna lose those too???
1 person found this review helpful
Shawn WHITTY
I really don't like the app. Cannot just put photos in albums. You still have to scroll
through all the pictures you already put into folders. If you delete the cataloged pics they are also
deleted from the folders. No select all to delete and start over. Just poorly built
1 person found this review helpful
Jack Evans
So far, I like this app. Uploads are quick, and sharing is easy. I like that I can delete
pictures from my phone, and it doesn't delete from online storage. I do wish I could set up folders. That is
the one big thing I feel is missing.
1 person found this review helpful
Ben Wilmer
It's a great backup but would be better if it maintained the file structure instead of
lumping them all together. Further it doesn't pick up the photos not physically saved to the device so those
in the cloud are ignored.
1 person found this review helpful
Shane Mock
What a great app! All your photos saved in the same place from various devices. What's not
to like? I especially love the memories videos that appear with lovely music and photos that make you smile
even on those cold gloomy winter mornings.
1 person found this review helpful
Abdul Zahir
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A very helpful and user friendly app. I as a senior citizen enjoy using this app in storing
my photos, captured as a pastime without any glitch so far. Also it's great to have all preferred shots in
one place that also has an option for quick edits. Love it
7 people found this review helpful
Phyllis Bragg
I really enjoy this app for developing my photos. was very disappointed when prime started
charging a processing fee for delivery. I paid more for shipping then for the photos. prime said had to be a
10.00 amount to get free shipping. but it's all good . thank you for the services. . you have.
Sharon Carpenter
I love the unlimited storeage of photos. I wish it was easier to save/create albums thus
making it easier to find specific photos. Maybe a little more user friendly & navigable! 🙂
1 person found this review helpful
Olivia Thompson
Love the unlimited storage for pictures and storage for videos. Pictures back up
automatically and if you delete them off your phone, they are still on Amazon. I love this feature.
2 people found this review helpful
jackie graziano
I like this app for keeping my photos in order. Knowing my photos are safe is the best
feeling. I love the fact that every so often you get the feature on this day. It's wonderful to be reminded
of photos that you have taken in the past.
GymJunkie
I like the idea of it, and I hope it starts working soon, but as of now, it simply doesn't
work. 80% of the time, nothing shows up. Everything stays plain white or it might have a Loading screen.
When it does work, it works fine, but that's only about 20% of the time. Which is irritating because it asks
me every day if I want to see my memories, which I do, but I can never access them.
2 people found this review helpful
Greg Bryant
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As a Prime Member I get unlimited storage of original quality photos so there's no pressure
to buy more storage. Update: I still like the app but I'm assuming it's run by artificial intelligence so I
don't understand why it's so insecure and needing me to rate it so often.
2 people found this review helpful
Teresa Kee
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The app is reliable and fairly easy to use. Unlimited storage of my photos are great as I
took many pictures while traveling. It is also fun to see my memory photos every morning I woke up. I love
it, much butter than Google Photos in many ways. Try it...
1 person found this review helpful
Hec Tor
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excellent way to store your memorable photos, safely in the Amazon cloud. Very convenient to
review your photos from any device, from anywhere in the world. One can also prepare slide shows and
collages from your favorite events.
1 person found this review helpful
katherine cline
Not super intuitive. I struggle every time I want to add or remove photos, because I don't
auto upload everything. On the other hand, love the slide show I can run on my fire stick.
1 person found this review helpful
Cara Waters
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I don't seem to have any photos from 2024 stored on here. It just cuts off at the end of
2023. Which is really unhelpful. I have checked the auto upload, the phone and file type and size have not
changed but now I am stuck without a back up.
1 person found this review helpful
Natasha Sharman
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Literally only downloaded it to have photos of my echo show, the app crashes every time I
try to crop a photo AND won't let me creat an album. You can't upload the images onto to show unless they're
in an album so it's been a complete waste of time.
2 people found this review helpful
Kayla Cordery
The WORST app. Removed bulk upload ages ago but thought I'd put up with it as I already had
so much stored. But it's clunky, doesn't load properly most of the time, pauses uploads if I do something
else, does not recognise duplicates - just so so bad.
Alexandra Ramirez
Outdated and LAME I'm being redirected to the Amazon website to place photo orders when I
got the app specifically to order photos through. This wouldn't be an issue if the websites I'm taken to
interface was user-friendly and actually allowed me to crop the photos I needed to. Now I can't even order
any photos -- thanks for absolutely nothing, Bezos. Developers deserve 0 stars. This app is a genuine joke
in todays age.
1 person found this review helpful
Juliet Henderson-Rahbar
I love Amazon photos. It's so easy to access, and you're not at risk of losing your photos
when you switch phones! It also frees up storage on your phone that might be used for countless photos
otherwise.
1 person found this review helpful
David PJ Tye
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Limited use So far.My Amazon Drive was getting full, and some misapprehensions about. some
other backup method.So I bought this 1 yr. Subscription when it was offe.red notsure if I understand the.
Benefits- comparisons to other apps, but save much info so rápido for later study that I want to make sure I
can find it later wherever I happens to look.IF. I get around to it.Sort of like a ferret who stashes
interesting things...
101 people found this review helpful
Diane Holt
Wicked thats all I can say about this APP it's downloaded all my photos and videos had to
get rid of some videos that I had which I didn't mind because they was not anything important or worth
keeping you get 5GB for videos but unlimited photos I'm so glad I did it as I was running out of storage on
my phone a easy App to use even edited some pictures which is good for me and I did not have any problems
doing it I know some people have said its not easy to use well I found it really easy I'm 54
Mandy Gardner
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Pretty poor UI. Can't sort by pictures/videos. Tells me my video storage is full but doesn't
give me an option to review videos to delete. I tried searching "video" and even that didn't sort them out.
I also can't find the family vault.
L A
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While I like the app generally, there is a big problem. Despite emptying trash to ensure
there is storage space, app perpetually complains about being out of storage and isn't updating even days
later. Seems Amazon wants to annoy to get people to buy more storage...and that is not acceptable.
4 people found this review helpful
Hana
I really like the simplicity of this app. The interface feels very smooth. I like the filter
with the heart icon (favorites). Sometimes when I click on it though, it doesn't seem selected right away.
Maybe the touch area could be a little bigger or faster apply. Years and videos filters are also pretty
cool. I like the daily shuffle, but I don't like the slide effect as much, I'd give it more of sparkle
smooth appear effect. The photos get uploaded super quickly which is one big advantage.
58 people found this review helpful
Denis Carriere
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I find this app easier to use compared to Google Photo. The only downside is previously when
deleting some irrelevant pictures from my Prime photo cloud it used to prompt me if I also want to delete
these same copies from my phone library, which that Function was great. Bring it back if possible ?
1 person found this review helpful
Prasanna Jung Malla
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Great but some of the pictures edited in phone is not sync. Even though it says it is
uploaded, doesn't show up in Amazon pictures. Would like the ability to view pictures even the not uploaded
ones in the app.
Dale Demoss
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Amazon photos app is an awesome app to have. Over the years I have gotten new phones and
email addresses but I have always been able to access my photos on Amazon Photos app. You have to get it if
you don't have it.
1 person found this review helpful
Kenneth Dameron
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Could use some improvements. One in particular is an easy way to transfer all of my photos
from not just different devices, but all of the clouds that have saved my photos, i.e. Verizon, Google,
Amazon,...
3 people found this review helpful
Debbie Rose
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Wish I hadn't bothered. What a load of faff and hassle. Pales at the side of Google Photos
and now I'm bombarded by alerts from the lack of video storage as its pulled every GIF and video I've ever
been sent into it which I'm having to painstakingly remove. My advice: don't bother. Thanks Amazon but er,
no thanks!
Angela Evans
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This app does all the things that we simply don't have time to do. What's amazing is how
well it chooses the best pics to spark a memory, or the way it creates videos and animations. I really enjoy
my Amazon Photos app.
Jay Baker
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I hate this app for many reasons. It is sooo slow, it's interface is not intuitive and it
doesn't give a lot of options for what to upload, so it just wants to upload everything. It has a low
storage limit for video so once you meet that limit they're going to want you to pay! $$ How do you spell
scam?
1 person found this review helpful
David Daniels
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I had high hope for this and happy it downloaded in full quality. Plus love the face
recoginition BUT this app forces others to get a amazon account to dowbload the photos. Nor am I or others
able to selectly select all to download. Have to select one by one.
1 person found this review helpful
Todd Furr
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Needs easier identification of people in my photos and a upgrade on searching for things
such as skyscraper, ship, Dolphins Rollercoaster ect. Alsobe nice if it would stop asking about new folders.
I selected the ones I want the rest are off limits
2 people found this review helpful
Wheatley
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Tried to edit a photo and it wouldn't save. Just showed a saving progress bar which
perpetually stayed at 0%. Glitchy trash. ( connection was strong both in Wi-Fi and data when trying each)
L Duncan Shortridge
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Derated 3 stars as Photos glitches with a VPN (must disable VPN to login or will give "no
internet connection" error), klunky interface that doesn't allow any organization of photos, and I am unable
to download pictures through app - must download in browser as otherwise its just a perpetual "download
error"...
matt b
photo upload paused, please open the app? Why...? The app is used as an archiver. The latest
beg for end users to open an app that A) serves little purpose beyond data archival and B) has an arguably
poor UX, is remarkably annoying. Is this a leading indicator for the inside performance of Amazon at a
financial level? Curtail consumer consumption of subscribed/paid services through digital speed bumps?
doug weaver
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Great app to bring back memories of past photos you almost forgot you had...pictures of a
very scenic 8 inch snowfall two years ago on the day when its currently 58F degrees outside makes it feel
like 80+...thank you Amazon.
Greg K
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Awesome and automatic Worried that you will start charging for storage once I trust you with
all my photos. Prime went up $20 for millions of us. Music storage change to limits. If we want more, $4.99.
Bring Bezos back. He wasn't as greedy.
1 person found this review helpful
Ian Wilson
It's ok - free with Prime. Not as good as e.g. Flickr as it's hard to add descriptions or
titles etc. but nothing like as costly. Functions fine and keeps my pictures safe which is the main thing.
1 person found this review helpful
Dan Smit
This used to work so well, and was one of my favourite apps. Unfortunately, I suspect
Amazon's migration from Drive to Photos has caused some performance issues. This app is now constantly
laggy, does not let me select and view random photos, and the video player is not working for compressed mp4
files. It's still handy, but I'm hoping for performance improvements in 2024.
1 person found this review helpful
Optimas Molachi
In an attempt to try and make it user friendly it has dumbed the experience down so much
it's confusing and convoluted. This app tries so hard to hide where your photos are you can't tell what the
folder structure is, can't browse your phone, doesn't keep track of which photos you've uploaded already. In
that regard the older versions was much better. If it weren't for the Echo Shows I have I wouldn't touch
this app.
96 people found this review helpful
Anna K
No select all option when selecting photos. When you move a selection of photos to an album,
it remains in the camera roll section, so you have no idea which photos are in an album and which aren't
making it impossible to organise photos. No option to turn off the memories and random creations that pop
up, if you don't want them. Really annoying app, very limited options. Would have expected better from
Amazon.
178 people found this review helpful
Atif O
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Horrible navigation. The app is just to complex. Doesn't provide any valuable suggestions
like other photo apps. Navigation is way to complex to find anything.
IshPal the Retro Gamer
This Amazon Photos app is a good app to my photos, and I made my own albums. Such as the
nostalgia album, the vacation album, and other albums. Thank you Amazon!
maureen walker
I enjoy the picture groups I love the old pictures the most. Somehow you find them and it's
great. I also enjoy pictures set to music. Sharing them is fun too. Thanks!
Sophie x
Terrible app! I have all my photos organised into albums on my phone already, but Amazon
photos won't let me upload an album, you have to select every photo individually! Then once it's uploaded
and I created an album, it doesn't let me edit or add anymore photos to the album! Wouldn't let me unselect
photos. You also can't tell which photos have gone through or not cos they stay where they are it's a big
mess! Very difficult to use I gave up and will use another service. Useless
75 people found this review helpful
Olivia Schiaparelli-Delarosa
Mostly great. I'm just having issues with the storage; I should be able to access my
unlimited storage, however, it keeps saying I don't have prime. I pay $16.53 for my prime membership, so I
don't know how that is the case.
Saoirse Kennicott
It backs up, but it's hard to navigate, the daily memories thing is really really annoying
and I can't get it to go away, AND it's slow.
1 person found this review helpful
Crystal Feldmann
I'm a new user and found it a bit difficult to add additional photos to an order. Not very
clear in how to add to the cart. May just be me.
Robin Beadle
My initial impression is very good. It seems to be a great way to back up all your photos
full size and sync across all devices, with unlimited storage included for Prime members, and works well for
me. It will find and back up all folders unlike some other apps. When view on your pc the photos are
organised into folders and categories which I like and it's very easy to manage images taken on multiple
devices. The only reason for deducting a star is the limited video storage.
200 people found this review helpful
Ceri Maffett
Brilliant app, and works well with my Alexa 8 2nd gen. However... I set it up a couple of
days after Christmas, and uploaded my pics. Working perfectly fine, come new years day. Still showing the
pictures. By 2nd Jan, they all disappeared.... not happy really with that. So how can I restore them? My
WiFi is strong and my phone is connected to the device. Clearly I've missed something.
145 people found this review helpful
Adam Barnett
Downloaded this app because it was meant to give unlimited photo storage due to Amazon Prime
account. That didn't work. Wanted to show a landscape photo to someone in landscape mode and... it couldn't?
I would rotate the phone and it closed the open photo. Decided to delete the app, but wanted to delete all
the photos first. There doesn't seem to be a select all option? Maybe I missed it. Selected a bunch and mass
deleted and... it took ages? Then it crashed. Trash app... can't even do basics
118 people found this review helpful
Jeebs G
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I love Amazon photos. It stores all my pics and even makes up presentations with the photos.
I can also choose which pics show on my Echo show in the kitchen. It's the best if you are a Prime member
like I am and get unlimited storage.
Leah H
Love the unlimited space. Just wish when you put pictures in different albums they would
actually move from the main page so it would be more organized.
Anne, Leslie Roberts
I like it, but really need the option to have a selection option of downloading all my
photos and videos at one time, not individually. Please create this option to download everything,clicking
one box "select all ".
1 person found this review helpful
Dave Seymour
Amazon photos, for free, is excellent. But this app is too lightweight and unreliable: It
keeps stalling, or just showing black instead of the photo you select, or completely freezing. It works
great for about 1 or 2 minutes, then seems to jam, or freeze. Perhaps there are issues with memory
management.
16 people found this review helpful
Mike Williamson
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easy to use, flexible edit functions, with all the storage you can want, this is a great
add-on to my Prime Membership, fantastic value for money.
Kiran Varughese
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The app is good. However it won't update when I delete a photo from my phone. It's still in
the cloud. It also doesn't include location data
Mike Coopey
I have every auto upload option switched OFF and it is relentlessly uploading every single
photo from my phone. Surely this must be illegal?!?! I gave it permission to access my photos so I could add
manually, but it is unstoppably uploading my entire phone without permission.
Greg Francis
This is the most unintuitive photo app I have ever used. It seems you have gone out of your
way to make everything difficult. How about you allow the user to create an album and then upload photos to
that album from their (Android) phone?. It's not rocket science.
Dmitriy Epel
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The app is very basic. Some futures that I would like to see is finding videos apploaded and
ability to delete them with less affort, faster photo apload, and more control over my own content .
3 people found this review helpful
Lary Crews
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Amazon photos is still terrific. Unlimited storage. Works automatically. Been using it for 7
years. Every photo shows up almost immediately from either of our phones. Love it.
3 people found this review helpful
Christina Curry
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I love everything about Amazon photos. Its a great app to have. The only problem is that
it's telling me I have no more storage for videos yet I pay to have that extra storage!!!!!! Get it fixed
please
Prerna Anand
Glitches over and over again. I can't search for an album in the app, it's limited. I use
the desktop/browser version for search.
Shandra Kindred
I really like the compilations this app does to show you your memories neatly in a way that
it feels like you are able to relive the moment. Beautiful. Thank you for the sweet memories.
1 person found this review helpful
Brian Lee
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This app allows you to free up your phones storage!! I just recently downloaded it (March
2024), so I haven't had a chance to try out the collections' features that it offers.
Georgia MacDonald
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Provides extra storage freeing up space on my phone. Very friendly user interface and
navigation is simple.
Mackenzie Martin
I find it very difficult to navigate this app. I only use it to add photos to my FireTV
screensaver and it takes me 20 minutes to do something that should take less than 5.
1 person found this review helpful
Jessica M. Mieles
The app is good for storage but once you make an edit on a picture it goes into a sort of
limbo. There's an occasional dark space (not sure if that's a previously deleted picture). Aside from this,
the app is pretty easy to use. It also has storage for videos and that's paid of course but worth it.
9 people found this review helpful
Verne Winter
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Alex works great most of the. time. Amazon has decreased the mic sensitivity. Alexa has
trouble hearing with other ambient sound in the room such as the tv. etc..!
3 people found this review helpful
Laci Washatka
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Love Amazon photos, saves space in my phone and makes it so easy to share the pictures I
take with others. The other parents from my sons' sports teams live how easy it is for me to share the
photos with them!!+
Jennewell Fajarito
Things I love about this app: 💖 -Unlimited storage for Prime members -Simple, user-friendly
interface -Buttons to quickly filter phots by time, location, people, etc. -Quickly share photos via link
even to people with no Amazon Photos app This I would love for this app to have: 🙏 -Option to sort photos
from oldest to newest -Smaller tile view (like 5x5 or smaller than that) for app (web version has options
for tile view) -App lock (encrytion) using PIN or biometrics That's all for now!
10 people found this review helpful
Richard Bullock
I'm giving this app a 4 because as soon as I downloaded the app it loaded every picture and
screen shot I had on my phone automatically. It took me 2 days to delete the pictures and screen shots that
I did not want shared with an outside source. The app should have asked me to go to photos to pick the
photos to be uploaded. There should have been a short tutorial to watch previous to this download for
uncomputerized older people like myself.
59 people found this review helpful
Kari Gordon
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For the past year I have tried to continue using this app, but every time I open it, I can
see anything, my pictures won't show and won't back up either. It just says, "something went wrong". Someone
please help, I like this one better than the competition, but if I can't use it, why bother?
EJ Pecikonis
Picture Perfect! Love this app. I moved all my photos from phone, Verizon, and one drive to
Amazon Photos. Best photo storage I've ever used. Photos are available just like opening g your phone
gallery. A++
1 person found this review helpful
Karen Applin
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This app always works and I have never had a single problem with it. Everything saved and
unlimited storage for my photos. It is so easy to use and self explanatorywhen using it.
sparkinglife 111
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4/24 what have u done? Cant easily upload manually now? Manual. Bring back the feature in
manual upload where it only shows pics, videos we havent uploaded yet. U had it before then took it away. I
think u have a criminal mind here wanting to force automatic uploads on us. Also why r screenshots showing
up under the camera folder. I have separate folders but u mix them in.
90 people found this review helpful
Daschell Mincks
Love having g lots of space, but wish there was an easy download button for Google pictures.
There might be a way, but I haven't found it. Right now. I'll have to down load them into my photos. Then
share to Prime. Might be done by Christmas lol
Julie Horton
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I love this app and how it is super easy to use and it automatically uploads any new photos
that you've taken. It is easy to sort and put photos into albums.
Cameron Griffith
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Sometimes with large photos and even good wifi, the photos don't load or take forever to
load. Other than nice app. Would like to have the option to add a comment or a tag to photos beyond the
heart (favorite)
George Amendola II
This is a great app for storing pictures. If you are a Prime member you get unlimited
storage and you can order prints from Amazon at a really good price.
Jess P
Lame. I go to order photos and it never gets passed the URL and keeps going in circles, back
to select photos. Cleared my cache and cookies and everything, still doesn't work.
Richard Wise
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Works awesome for backing up photos. Being a prime member why would you not take advantage
of the perk? This app is compatible with any photo backup out there!
Andrew Chernenkoff
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Excellent app to use for your photos, as it makes sure to upload all your photos and very
easy to navigate and organize them too. I highly recommend it!! 😀
3 people found this review helpful
Natasha Sutherland
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The notifications go off all hours of the day and night. I like the storage, that
automatically my photos are safe. The text noise at 3am is rough
JHone Photography
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Great, but I wish it stored photos in the original directories and file structure. 😟 When I
copy to the echo show portion and remove later, it removes the original as well. #EchoShow #PhotoStorage
1 person found this review helpful
gail bartz
The pictures that are shown bring back and refresh memories that have been put back on the
shelf. When I see them, they always make me smile and recall the moment that the pictures were taken. Keep
up the good work, and thank you.
Lizabeth Manns
My phone was chock full of pictures from our RV trips, and I was afraid of losing them. I
like the app very much. I found it useful.
Greg Matthias
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Discovered this app by accident. It's very useful and you can switch pictures from your
albums or gallery. Smart photo libraries with ease.
Tina Davalos
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Love this app. It does everything I need and then some. The best app. I've found for my
needs and I love that I can share with my family too. I preferred the edition before the update, but I am
getting used to the updated one. It's just not as easy to navigate as the old. It's still my favorite of all
of them. Everyone should use it.
1 person found this review helpful
Penny Wall
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Attempted to use this once con enient app and found that it is no longer easy or convenient.
You can't get anything done and their support was no help. If it's not broke. DON'T FIX IT.
S. Prins
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Previously we enjoyed the app but since the new update, the app is not working correctly.
Often unable to add photos to a map or do anything else with the photos, like downloading them. The buttons
are not working properly. Also cannot select multiple photos at the same time. It is very nice that you can
upload the photos for free, but if you cannot do anything with the photos it is useless.
8 people found this review helpful
Bipin Raghav
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Fantastic that my pictures are uploaded but equally disappointed it is limited only to
photos beyond 5Gb of videos! 5Gb video is almost nothing these days ! So I end up paying for another cloud
storage despite using Amazon's cloud storage facility! In addition, if it gives the option to keep folders
as I maintain usually. That would have made it easier to trace back my pics when and how I wanted !
19 people found this review helpful
Geoff McGuire
Gone to do some archiving of photos today and I really have lost the will to use Amazon
photos. This product is now officially terrible. All I want to do is bulk upload some but not all of my
photos and then with that same selection in place delete those photos. The product doesn't have the ability
to automatically delete photos that have already been uploaded. I have started to use Google photos again.
36 people found this review helpful
Candyman
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I hope you don't have to delete anything because if you do please allow yourself 10 minutes
per photo. You will not be able to continue on until each photo that gives you a banner to inform you that
you deleted your photo that will last 5-10 minutes until it fades away. It is the most ridiculous and
retarded waste of time that I have seen in a long time and do not understand how it is a good idea and
mandatory for it to be in the way. Google and Amazon are just way too smart for me I guess.
Vagner de Carvalho Silva
The app is good but the integration with other devices could be improved to effectively
choose the images or folders to show.
Mandy H
Frustrating to use on my Android. It's not syncing with printing photos so I have to
manually add them.
Christine Contreras
I am very happy I downloaded Amazon Photos,. I lost a lot of my pictures from my old phone.
When I opened the app to my surprise all my pictures I thought I lost were there. Thank you
Robert Banach
Fair app... Needs better way to put in folders and then better way to search... But, as a
backup to your photo backup, this one works ok...
Amanda Arnold
we found this on a fluke and downloaded all of our pics. its been great!! no problems. no
issues. very user friendly
Jose Flores
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I like it, it's easy to use, you can put them into folders and break th down how ever you
want if you want to download them it's easy too
Ric Jenkins
Not used app yet. Advert brags a out "unlimited storage" etc. In setting up the app it has
already come up with "memory full". How disappointing after all the hype!
Cesar Farias
Great app and program. I have saved so many pictures. Great unlimited photo storage and love
the memories that show up daily.
1 person found this review helpful
John Waltz
Lots of full quality storage. Easy access, great backup. We'll see how long the fees with
prime lasts.
christina Cansler
Super easy and convenient! Thanks to Amazon photos I will not have to purchase extra space
on my phone which saves me money!! 🌟 🌟 🌟 🌟 🌟!!
renee dieker
Great for storage and sharing with others. I always use it for group pics, everyone can add
to the album.
Andrew Foulkes
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Needs folders! I have all my photos organised already, I don't want to be starting again
organising the thousands of photos lumped together in the Amazon app. Add the feature to upload a folder as
is, and I'll use the app. Until then, I'll stick with Google drive It also doesn't show all my folders when
selecting manual upload, incredibly poor app from such a big company
31 people found this review helpful
A Google user
Automatically download pictures so you don't have to worry about transferring them over.
Easy to use. Love it!
Natalie Carroll
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Update: I finally learned this app just needs 2b opened 1x daily for continuous unlimited
photo uploads but video storage cost extra 🤑 over 5gig allowed for Prime Members. My Android, Moto 5G 📱
works great actually since this was merely pilot error 🫣🤣😂🤣👍, ty -Natalie an Amazon Prime Member.
17 people found this review helpful
Lisa Rawus
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Fast uploading and unlimited amount of storage! Easy to print or request prints. Love this
app.
Gramps Camputaro
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It's wonderful the way they put together the albums with their music so that you can really
enjoy your photos
1 person found this review helpful
Suzanne Messmer
I love that this is a bonus prime member option. It works as good if not better then Google.
Again Amazon comes out on top in my personal opinion.
Angel Ginel
Why say that it offers "unlimited" photo storage if the app is later gonna tell me it can't
save any more of my photos because I've run out of storage space 😒
Tammy Fuller
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I just would like to be able to choose what gets uploaded, and be able to delete photos
without a 90 day option.
Arielle Nicole
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The app is compatible innovative cutting edge technology seen with the latest update. User
friendly My Amazon photo albums are amazing, nostalgic and visible tangible.
1 person found this review helpful
Harry Rezzemini
App works well and is pretty intuitive. Only flaw I've found is that you can't set the order
in which pix are stored. If in an album you can have them sorted by newest first or oldest first, but you
can't set your own actual sequence.
2 people found this review helpful
Darlene “DarkMaiden” DeShouten
I gave it only 4 stars bc I find a few things that I have difficulty with such as sorting
out pictures and trying to get pictures that have been accidentally deleted back since there's not a trash
folder in the app. I have to do too much to get them back. If I'm even able to just seconds after
accidentally deleting them.
4 people found this review helpful
Bizzy Texas
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The Amazon photo app has been successfully and quietly backing up all of my cell phone
pictures for years. It has run without a glitch.
Christine Winters
Love having this option as back up. A year ago I lost over a thousand photos in my phone. I
was heartbroken. Though I did get some back, I lost more than I saved. This is a wonderful layer of added
security.
Paul Cote
I like the fact that my photos are backed up but I wish that I could decide which are backed
up. Some are just intended to be temporary.. The Screensaver on one of my TV's displays a slide show from
Amazon Photos and it is always enjoyable to watch after the TV programming fades out due to inactivity.
16 people found this review helpful
Barbara Reynolds
It uploads to fast for me on auto upload. Since pics I dont want to store but they are
uploaded before I can choose not to. Other than that it's a pretty good app.
James Steel
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It's a photo thing. It works well enough, but not phenomenal amounts of memory in the free
version. Unlimited in the paid version.
Jackie Dyer
I've only just started using this app and so far I'm impressed with how my photos can be
organized by date, person, place, etc. It's a great feature.
Steve “Akheron”
Easy to use, quick in the file transfers. Easy access to your stored files.
David Campbell
Works well without any fuss , I only downloaded this app to use with my echo show ,so I
don't really use it for anything else, I have used up my free storage space which is annoying as I will have
delete photos if I want to use it again .
1 person found this review helpful
Andy 4A
Excellent to have everything automatic. Love the television screen savers, and like the
reminder to check out great moments in time!
Roxana Teodorescu
YOU REALLY NEED TO WORK ON THE "people" / "face" tag. It just doesn't work properly ! I try
to merge my son (that appears 15 times) and it doesn't work. I try to merge myself (I appear 6 times) and it
won't work. Same with many other people.
Sue Derenski
All of our photos were stored on Amazon's cloud and I was dreading learning yet another
cyber photo storage method. This is as good as any to save and organize photos. LOVE the family vault for
sharing! Would give 5 stars, but the default saves albums by date not alphabetical by name so Always! have
to switch it to find the albums.
1 person found this review helpful
Seth Aquauis
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Blatantly doesn't work. Duplicates photos, doesn't detect albums or folders, doesn't let you
manually upload without jumping through hoops, refuses to load correctly, doesn't show all photos, and takes
2 apps to use. Another botched job by amazon. Repetitive and pathetic at this point.
4 people found this review helpful
Carol Webber
Great to order picts for projects but must plan ahead because of a movement disability.
Takes time for home delivery.
Joseph Smith
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Fun look back over the years of old photos.. update it's great to get some random pics from
the past to look at
margaret bird
Great app for photos but not so good for video's and I can't find and option to upgrade and
pay for more video storage.
Jonathan MacDonald
Can be hard to navigate but it works well to automatically back up all images
Heidi Netteler
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I love being able to delete my photos from my phone to free up space and still be able to
find everything I snapped on Amazon Photos
Jessica Finney
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Love this app! Unlimited photo storage. I just wish there was also unlimited video storage
too!
Tara Hope James
Love that I can share my photos with my partner or my contacts. Also, they make daily
moments, and I can use the photos for my Fire TV. I really love this app and will recommend it to others.
Judith Welhouse
A good photo storage app, with options to print on a variety of mediums.
Lisa Cable
Its okay i have not had the time to actually check the app out yet. At the moment its just
storage...i however do not like push messages texrs or emails saying " your running out of storage buy more"
its repetitive and annoying it makes me uninterested and eventually i block all contact. Thanks i will let
you know more aftee i look at it.
2 people found this review helpful
Jason Smith
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Works but user unfriendly. Especially when trying to select many photos. Only use od this is
to use as screensaver on my firecube. Otherwise its useless to me. The sync messes up all dates of photos
shoukd you try to sync any after deleting feom your phone. Id rather using samsungs own backups that keeps
ordering correct.
2 people found this review helpful
Jessica Jaspering
I love that I can use this to back up my photos. The only thing I dislike is that I wish it
had the videos for free as unlimited space and not just a certain amount of usage. My family uses Amazon for
almost everything and are Prime paying customers. We shouldn't have limited video storage.
1 person found this review helpful
M. Diane Sheer
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Amazon Photos are as easy as all of Amazons websites and apps. Love it! With Amazon Photo
app, There are many ways to order and add special affect to my treasured photo, s. This is an excellent
service. 💯 Plus ⭐⭐⭐⭐⭐ Amazon photos are easy to order. App is user friendly. Love it!
2 people found this review helpful
Mochi-cha
I am very grateful to the Amazon Photos team, I am very happy with this application. It's
almost perfect, there are no ads and the features are also simple, it's just what I want The storage in the
application is 20gb (free), I just requested it. Once again thank you ✨
1 person found this review helpful
Clarissa Cantor
One of the worst UX designs ever. It's really bad, no matter which cloud storage app you
compare it with. It's both clunky and feature poor. Not even unlimited photo storage is enough to offset how
unpleasant it is to use.
Sep J
It is a great feature that you can upload your photos for free and unlimited storage thanks
to Amazon for its prime members. However the app is not comparable to to Google photos and not that user
friendly. Hope that Amazon keep this feature free for its users.
2 people found this review helpful
Alasdair Bain
Very poor design, no support to fix issues. Won't automatically upload any photos, despite
having albums selected. Everything them has to be done individually and manually. Very very tedious and
slow.
kirby baum
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Don't trust them! Without warning, they locked my account and now I can't access any of the
photos I have foolishly entrusted them with. Customer service is of no help and refuses to connect me with
anyone who can actually make this right. Amazon has become a thieving company that has no concern for the
customer!
2 people found this review helpful
Cherie Stange
When creating a photo book, I wish there was an option to add multiple photos to one page.
It won't allow you to add more pictures once I save a project. Also doesnt have an option to add text to a
photo book. Maybe Im still learning.
1 person found this review helpful
Michael Knight
Well, overall, I think that the Amazon Photo app is great. But there is something I wish to
do but can't seem to. I want to move all my Google photos over to Amazon photo app. This is nearly
impossible.
2 people found this review helpful
Mano Tej
It could have been better if the app has option to select multiple photos to UPLOAD. Need to
select individually and upload the photos. Please include an option to upload an entire album from the
gallery.
1 person found this review helpful
Matthew Tapping
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As positives this has unlimited storage for full size photographs and auto upload works
well. However not what you need if your looking to upload video such as little Jonny blowing out his candles
as there is next to no storage for that. It's great that it's free but you always run the risk of Amazon
changing their minds and starting charging once you invested in uploading 1000s of snaps.
John Senteno
Good backup for JPGs from your phone. It doesn't seem to be designed for larger TIF images
on your computer,. That results in another backup system in addition to Amazon Photos..
Aurora Eklund
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I'm biased because I use and love everything about Amazon apps. I've been under-using this
app. It has all my pics and vids and its only a matter of time until I seriously try it out. My Amaz apps
rarely disappoint and often surprise me with unexpected & appealing features.
IVAN A RIVERA
This APP saved me when my Ex got into my phone & tried to wipe all my photos &
videos! The storage for the amount of photos seems eternal, however for video's it has a limit. So far, it
works great.
1 person found this review helpful
Angela Rivera
Easy to use, but I'm still learning the ins and outs. I wish the software would sync the
folders from my phone along with the pictures rather than just dump them all in one folder.
CANDY SIBLEY
Wonderful app most ppl probably don't even realize is free photo storage included with prime
membership. I'm so thankful that it uploads my pics . I erased photos from my phone that I didn't think were
good so I didn't want them. My dad passed away a few years ago and just recently I was scrolling this app
and seen pics of he and I that I had deleted because I didn't like ,maybe not so flattering. Now even if I
only had one eye open in the photo it's one of my favorites bc dads in it! Thank u
2 people found this review helpful
Lillian Callender
Very easy to use except when you first export all of your photos and videos. The trash is a
bit difficult to find, look in the albums section.
1 person found this review helpful
Icebrg313
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Amazon photos really needs background uploading. As it is, I have to open the app for my
photos to upload. They should upload as soon as I take them. Also, the program has bugs and crashes.
kaspermord
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Chaotic way of organizing photos. When adding a photo to an album in Amazon Photos, there
should be an option to exclude photos which have already been added. Also, when uploading device folders,
there should be an option to create a folder in Amazon photos with the same name instead of having to
manually do it afterwards. Please introduce a proper search function with a magnifying class to type in
keywords.
12 people found this review helpful
Collins Batchelor
The new functions that keep everything by date and grouping pics of the same person are
great. Makes it easy to remember great times. The "Today " feature is a nice way to help remember past
noteworthy times.
Andrew Whisman
Its cool but doesn't cycle all the photos I've selected and won't let me select certain
photos after a certain time period. I have photos going back to 2015 and it won't let me select photos past
2021. Lame.
Dennis DeYoung
Doesn't let you differentiate control between video and photos. Is always trying to upload
more videos even though there is no space and therefore trying to convince you to buy more space all the
time. Appears to be no way to tell it to work with only photos and not with videos.
2 people found this review helpful
Bernard Cass
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I love the way I can choose what folders to be used for uploading my photos & I can
still manually pick a photo from anywhere in my phone to upload as well. I love the fact that it's a "Free"
option with my Amazon Prime account & it also allows a whole 5 Gig for video storage "Free" I assume
that if you reach that point then you will be informed of a further option but I'm not sure about what!!
4 people found this review helpful
Jennifer Francis
Simple and easy to use. I backed up around 55,000 photos which is amazing! The app remembers
what it has and has not saved so no duplicates and automatically saves new photos if you allow it. It's
great for us parents who take millions of photos of our babies & run out of phone storage very quickly,
but also don't want to delete any of those old memories ♡
6 people found this review helpful
Mallory Arneson
This was a lifesaver for storage! I love the memories that pop up daily and the varies ways
you can search for pictures.
Sally Russo
Easy to use,like the slide option,still exploring all options.
Sarah Sherman
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This app runs well, easy to use and is a great way to store really old memories. Saves me
time and energy, two things I have none of these days.
Rich Kinchenton
Will load from phone, but will not load from OneDrive and Drive. Otherwise it is very good
to use
bettie harvey
It saved all my photos when I got my new phone. They transfered right from my old phone to
the new one, so easy even the 80 year old could do it. 👍❤️
Nic Mic
Got an email saying you can get £15 credit if you use it. Download app an use it follow
instructions 4 days later no £15 credit and no longer eligible. App is still uploading pictures from phone 4
days later and is slow. Uninstalling this shortly
Charlotte Mwagbe
Love this app. Everyone loves my tv slide show, including me! My sister wants it on her TV
so she's next!
C Das
Good app, annoying notification. There is no way to tell the app to stop asking me to turn
on automatic upload. I have to disable all notifications in os 🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️
Wilma Helle
Annoyed that I can't figure out how to access and delete videos from storage. But I'm just
learning my way around it. Perhaps clearer directions would help?
Cyndi Ackerson
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Love that I can upload off my phone and access them ANYWHERE. Very convenient. Very
efficient. If my phone breaks all my photos are uploaded and I don't lose.
2 people found this review helpful
Joanna Smith
My granddaughter is helping me with the learning experience. Once I get it I take pictures
of everything. The only thing is wishing it could erase.
Judy Waybright
The app is good and convenient...however there are limitations to being able to update,
delete, change photos or videos in the account...
Carlos William
The memory of the day was not working for quite a while. It is finally back. It is still not
so very intuitive to find the trash
Tennesota
We love Amazon photos. We store our family photos on the Amazon cloud and save the awesome
photos using the Family Vault feature. Sharing photos is easy tho I do wish I would be able to share with
additional family members and friends vs. limited to only five.
KB Fibers
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So far I like it but haven't used it to its fullest ability. Not sure, honestly what all it
does other than a place to hold photos.
Robert James
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My experience has been top notch. I've used getting the photos on canvas and they have
turned out fantastic, better than I expected.
James Stanford
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I have amazon prime.which includes films and free delivery's. And in this day and age I find
it excelent value so to get unlimited photo storage is a bonus. nearly forgot amazon music.
Pedro M.
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App works fine, I do enjoy the daily "On this day notifications" though. I like that it
doesn't bother me with much notifications, didn't even bother me once I hit my video quota <3
Justyn Acord
Absolutely love this app for the memories function. The best I've seen. It's nice every day
just going through pictures of the past on the same day.
Brenda Hellums
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I have not used it daily and likely not to full potential. When wanting to show a specific
photo, it takes me more time than before app installation.
Felicia
Amazon photos is what I've been looking for it is the best you could have it says everything
that you wanted to save I recommend Amazon photos to anyone who's looking for a good save thank you Amazon..
1 person found this review helpful
Jackson Austin
I'm currently still working with the application but so far it seems to be a pretty good way
to store your photos time stamped and dated which works for me thank you....
Candice Rogers
I love this app.. especially the photos being displayed as a screensaver on our
televisions..shares fantastic memories every single day!
Tia Rece
It's great for pictures. It should have the same unlimited space for videos as they are
equally important.
Karen Miller
This app is brilliant for photos. It's not good for videos as I have ran out of storage for
videos so it constantly tells me this.
1 person found this review helpful
Anita Vasilieva
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Inefficient app. Can't mass select/delete photos. Keeps crashing and very difficult to
navigate
Ally Bakewell
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Love the ability to back up all my pics but would love it more if I could adjust the facial
tags as they are definitely not always correct. Once that is available in Canada I will up my rating
Mary Hall
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We need to be able to opt into people searching. The applicable pictures have gotten very
hard to find. You guys went from 5 stars my go to photo app, to three star just my backup
TA Rotella
This app saved me..I was running out of storage and didn't want to pay google for more. I
didn't want to lose precious memories and now with this app I won't have to do either
Ashley Geiger
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Love everything about this app. I absolutely love how it organizes each & everyone one
of my photos and love that you can print out book photo album and single photo..this app is amazing 🩷🫶
llama pajama
I just love how you collage and show pictures t o me from the present to the past. Quite
lovely! I am not computer savvy as my age is late 60s. And if instructions are too complicated to me I just
leave the site But thank you guys 🌹
Brian Greene
Thanks beautiful slides on your fire stick also included with prime unlimited photo backup
not videos though that's a premium feature.
Leesa Dohman
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Ifind it a little hard to navigate. I like to know that all of my photos are here. So I can
remove goggle photo. Still will continue to use.
Sarah Kennedy
Never knew this was a thing, now that I do, I love it! Can finally stop getting the
notifications from Google and that I'm out of storage.
A Google user
Usually good. Sometimes hard to access the photos that I want because you have too many
options.
Tristan M
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Stop auto-including new device folders. Needs multi-select when making albums. Edit: they
now prompt for new folders :)
XXXREVENGEBRO Brian
Awesome App for Amazon where you can have limitless photos but not the same for full videos
oh well still tho it's a amazing app nonetheless. 🥳🙂😊😉👌🏻🔥💯
Jenny Scott
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I would give 4 stars, but the only downside to this app is that it only allows you to choose
from your camera roll - not your full gallery.
Thomas Tracey
It's not bad weed out the few bugs and it'll be 5★ for me sometimes it won't let you press
the Album tab or the other ones it gets stuck.
Arletha Johnson
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I'm not very phone savvy but I've been trying to move slow I'm in elderly woman to download
and put pictures on my television from the face thing and my pictures that my children have put on my phone
and it has been very helpful thank you
Leanne McColm
I like the photo's uploaded, I'm just not sure how to only upload some and not others. not
all the pictures I take need to be saved.
1 person found this review helpful
Gerry Boseley
They hold all my photos and it's so easy to go on site and view them they have definitely
taken over from Google.
Elaine Da Conceicao
Amazing! My photos release more storage on my phone. It arranges my photos and even suggests
names!
lesa kriescher
Good app. Particularly the on this day feature. They show you the pics taken on this day
years previous
One Iam
I've been using the Amazon Photos app to securely store photos for years. My photos are
always there when I need and/or want them. There's several ways to organize the photos to make them easy to
find, with the help of Amazon AI. Keep the photo albums, and be sure to back them up here.
2 people found this review helpful
Sandy Reed
Safe place to store my photos enabling me to clear them off my phone gallery to save space
on my phone. The pics are easy to retrieve when needed.
Sherry Walker
I like the app; particularly the ability to view our photos as a screen saver with our
firestick. I would prefer not to have all photos auto load because many on our phones are medical or
documents so I've had to go back and delete several.
1 person found this review helpful
Chelsey Porter
Great storage option for photos! I love how it lets you organize by people, year, places,
with a simple click of a bhtton! It also gives you the option to order prints. I'm very satisfied with this
app and love that it's free for Amazon Prime users!
2 people found this review helpful
Steven Jones
Great for storage "keeping photos forever'. It's worth buying prime for the added extras...
alway keep backed up.. I'm proud of the founder of Prime I've been with them for as long as I've been able
to pay their competitive fee. Thanks Amazon Prime. You remind me if great days. To say for the start.
Nikki Wharton
It is very meaningful to be reminded of events from earlier times... moments, or hours, with
special loved ones... and to see images from those events and treasured times... cherished in our memories
and hearts.
1 person found this review helpful
Justin Case
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Uploaded photos (12k of them!) are backed up BUT at a Resolution that males them all about
half a mb and not worthy of print. Worthless. My camera photos are generally 5mb up to 15mb. They say
Unlimited uploads at FULL RESOLUTION. I'm sure all these pics are basically lost forever?! For a company
known as innovative this app is a horrendous failure, and AMAZON DOESN'T CARE. It only gets worse.
10 people found this review helpful
Sheri Dreger
I just switched from Google photos. I kept running out of room in photo storage which also
said my email would run out of room. It's so frustrating. I am new to the Amazon photo app, so 4 stars is my
best right now. I am still learning this app, which so far is pretty easy, and I am very happy right now. 👍
V S
Doesn't let you group photos together the way you want so it's easier when time to order
prints. When photos are downloaded from Google photos, some of the photos are cropped with parts chopped
off. Ordering is very easy and come very quickly.
14 people found this review helpful
Chrons TV
Meh.. Videos that you store on it that are above either 2 GB or 20 mins in length can't be
viewed which is a big damper imo. Other than that, it's a great app.
Nanette Blair
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Love this app. So easy to store and find photos. I have years of photos stored.
Sajana Adhikari
Picture quality is great! It is an absolutely convenient way of saving your memories over
the period.
Jack M
Amazon photos is just amazing especially with the unlimited photos now I can save every
memory with notbhaving to word and knowing every keep sake is there waiting for me and an added bonus is the
memories
Henry Tsui_uk
The UX for folder selection can be improve when many folders in the list. But the other
features are great.
Chris Miller
Stops syncing photos despite having unlimited photo storage with Prime. Need to delete
videos down to under 5gb to enable photo resync, but no UI to find videos
Julie Pepper
It's ok. I'm not tech savvy so all the difficulties I'm having are probably down to me
rather than the app. I have given three stars as I can't find away of figuring out how to do what I want
Maryann T
So far my experience has been a good one they hold all my photos and they back up with ease
with hand free back up automatically very awesome indeed 😁
Lauren Dowdle
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I like that I can keep all my photos in one place and it saves them to a cloud like storage
in case something happens to my phone or laptop. This is especially important because my mom passed away a
few months ago and I couldn't bear the thought of losing any pictures I have of her. Thank you amazon. Just
another way they take care of us
Debi Leavens
Love this app.. Where google Photos failed to back up, Amazon Photos did not have any
problem delivering what was promised.. Photos also easy to download..
Patricia redden
Pictures are clear and able to be shared with captions, love that aii of my favorite
pictures remained intact when changing phones.
Julie Barskey
Love that my pics are back up on this app so if anything happens to my phone I still have my
pics. Only issue is wish there was more storge for videos. They give you unlimited pics storge but not
video.
Tara M
I love the storage capacity. The ability to access my photos from numerous devices. I love
the "on this day" from previous years.
Sam Ellis
Great feature of prime membership. Love the daily reminder and ability to search back
through ALL images by a face or an object. Whats not to love
Bruce Allen
Great way to back up and arrange your photos. Especially if you are already paying for
Amazon Prime. 😆😆
Fré
In our business we use Amazon photos to store pictures of our many products so speed is
essential. Sometimes it's slow to upload pictures and create new folders so it lost a star because of the
speed. Otherwise, it's great. Exactly what we needed for our ecommerce business picture storage need.
1 person found this review helpful
SS H
Keeps asking me to open the app to sync my photos. Other than that, works nice with alexa
fire TV and Echo show devices.
Alan Lee
Great for reminiscing, only problem is it is sometimes difficult to share a single picture
w/o it sending the link only or a set of images from that day
Ellen Snyder
Great experience so far. I love the options to change my photos, yet keep the original.
Laurie bonney
There is not enough room to store videos. The app keeps trying over and over using power to
complete a job it can't do.
Louise Mayell
Great to see memories pop up and it's peace of mind to know that all of my photos are in a
safe place incase I ever lost or broke my phone. It also frees up space on my device.
Nickolelynn Lange
I love how this keeps all of your photos in one place. Even if you delete them from your
phone, you can still access them through this app. Absolutely recommend.
Sid Udani
Good App but lots of issues, missing photos, photos from folders duplicated in parent folder
synched quite badly with cloud.
kurtis drager
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Still buggy! Doesn't always upload and then out of nowhere starts backing up photos from 4
months ago (which should have back up shortly after taking them)
John Dettwiler
Pretty accurate searches. Easy editing with lots of choices of tools and suggestions.
Editing raw photos require additional apps.nl Otherwise satisfied.
Pamela Wright
I am still figuring out how to use this app and if I upload all my pictures how to access
them. However, I like the feature of how they automatically upload.
RAY BLACK
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Love it one of the best app for pics out there and it updates every pic I take I love that
about it . And I don't have to store them on my phone and. The new up date makes it twice as good
Shane Pearce (Cruisescape_uk)
Not quite Google, but better due to Googles ridiculous costs, if only they had unlimited or
at least more video space. But great for the average social photo taker.
Heather Henderson
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It makes me so happy to know that my photos are being saved in a safe place. I still haven't
deleted my photos yet from my phone & that's only because I am so scared to do this.
Casey Crane
Works pretty well. I like that I can display albums from this app on my fire stick and other
TV devices.
Jodie Cummins
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Fab, easy to use. Stores loads of photos. Shame they want to charge to store more videos.
Similar to charging on Prime Video to rent or watch a film.
Sarah Zick
My only complaint is not being able to search for people by recognized faces, makes deleting
photos very difficult.
Lyndsey B
Loved how easy it was to setup and for my pictures to load. User friendly app. I have had no
issues with this app.
Daemon MacVicar
Absolutely fantastic way of keeping all my memories saved and viewable at any time! Well
worth my subscription 👏
Tanner Justis
So far unlimited pics, haven't tested quality yet. Cumbersome to find videos and very
imitating video storage.
Mark Hansen
Easy to share photos with family. Not easy to bring back to phone but sending to media apps
works well
Edana Schmidt
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Keeps track of everything for me regarding my pictures I love it! 3/2024 and the only thing
that's changed is that it's gotten better .. IMHO 😂
Ken J
Love the unlimited storage! Can't figure out how to add captions to photos, though.
vanessa broomfield
So glad this feature is available. It is always a struggle to find space for pics. Thank you
very much.
Karen Wright
I like the easy use. I like that it has unlimited storage for pictures. Video is limited
tho.
Steven Bonney
Good functionality. Shame you're unable to rearrange photos within folders.
Darth Hexus
It's the best photo storage on the market. Unlimited pic storage. Only negative is limited
on video space. But still awesome!!!
Rumblestrip
No longer able to manage projects thru app. Now totally and utterly worthless beyond
uploading.
Rachel C
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I have unlimited photo storage, for as much money as I have spent with Amazon, they should
give me unlimited video storage. 🤣😺🤣
Marci Fox
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Love using the App. I know that my photo memories are safely backed up and can be accessed
easily.
Alun Williams
I'd prefer that photos on phone were not immediately uploaded, but to be asked first.
Otherwise have to delete from photos store.
Bob Woolsey
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Excellent app, reliable, just gets on with things in the background, all your photos are
safe
ShakoStarSun
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I like it id say maybe 3% of photos seem cropped and printed wrong. Like heads lopped off in
photos etc.
Charles Machalow
Every few days I get a notification saying I need to open the app to keep the backups
working. That's kind of annoying. Why is that?
Amer Haddad
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Nice alternative to Google photos. Not that I don't like Google photos, but after the last
update, I had some faults
Pat Burton
Great backup for photos, except for the ones I deleted....They're still there for 90 days?
That is ridiculous. Not acceptable. I should be able to go to trash and delete permanently.
Noel St. Jean (NoelSJ)
Excellent service free for Prime members! Not charge for photo storage but only 5gb for
video. I wish it would be also unlimited for Prime user members!
Alex Gonzales
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love it. I have four children and as you can imagine my storage fills up with photos. I
don't know what I would do without the unlimited storage
1 person found this review helpful
Laurel Malcolm
This is a great service that is included with Prime. It makes the cost of Prime more
acceptable. Only issue I have come across is the upload pauses often for no reason. You just have to watch
before you delete all your photos.
1 person found this review helpful
Rachel Muñoz
All my photos were wiped when they did the latest update!!! Help!!😭😭 all my photos of my
mom who just passed and my baby are gone.
Shelly Thoreson
Adds the photos immediately! Only issue is it also stores message photos, which are not
needed.
Shara Carroll
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Love this app, downloads your pictures as you get new ones, it's great, wish they had more
storage for videos but overall it's an amazing app!! 9/10
Gunner Irons
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I really like the app. I have it on my phone and my fire TV. The app does take a little time
to figure out, but once you figure it out, it's quite easy to use. The app has a lot of different features,
so everyone should find a way to store photos that are right for them. And if you have prime, it doesn't
cost any extra to store photos. I also can't figure out why people are giving the app bad reviews.
4 people found this review helpful
Bobby & Tanya McGrail & white
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Love it. Great storage. Great cleaning up pics n doubles. They guve me GREAT utilities &
ideas. Wonderful to back up EVERY pic we've EVER HAD! THANK YOU! Awesome app!
Keane Misawa
Update: Who wrote the programming for this? The coders for this are awful. You can't tag
people easily on the mobile app, search for people in large clusters, add location to photos and the facial
recognition is sketchy. Go look at all the concerns and comments on Reddit. This is a completely frustrating
and almost useless app. It's just cloudy storage. Amazon... You might want to fire the people who wrote
this. It's embarrassing.
Farhana Sufi
I want to rate it 5for the unlimited photo storage for Prime members, but the app's manual
upload mode is the worst! It keeps hanging while uploading photos, doesn't allow me the option to "select
all", and often doesn't give me the option to go back to manual upload once it has hanged, I had to
reinstall several times. The web version from a PC is better, but I need to first transfer all my photos to
my PC!
James Wray
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Thank you, Amazon Team. If you're a Prime subscriber, this has freed up so much space on my
phone. A definite must have in anyone's arsenal.
Malik (Maayl-ik)
The Amazon photo app in my humble and honest opinion really is only good for showing your
pictures on your fire TV screensaver. It advertises unlimited storage for your photos and I have a lot of
photos and it fills all the way up really quick.
Moses Crawford
Why would you guys automatically upload all my photos in my phone. No option to select a
couple. 2,000 photos. No Thank you. It's 2024. That should have been the first thing you guys did on the
app. What if we don't want our whole phone pics and videos on my firestick. I just wanted a Screensaver pic.
This is extremely Intrusive
C D
Just poor at the moment. Worst image storage app I have ever used. Difficult to search,
difficult to manage images, difficult to organise. Just generally seems very poor and limited and not
something you would expect from a company with the resources of Amazon.
2 people found this review helpful
Susan Deller
Love the fact that it backs up endless photos, BUT, it doesn't back up all of your videos,
that's not a problem, the problem is that I now have a permanent reminder on the front of my phone telling
me that backup has been paused because there is not enough space. I KNOW! How do I get rid of this annoying
reminder???
2 people found this review helpful
Zach Brannan
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Nice backup for unlimited with prime. Wish there was a bulk download option for utilizing to
store elsewhere as well
Christy Powell
I love having all my photos in one place, and the option of having all my husband's photos
uploaded to the app also.
Latanya Lamarr Witherspoon
Everything works and delivers a comfortable personality asking or presenting edit or enhance
suggestion are a lot more suggestive vrs rep. Of the same edits options where almost insultive.
Carol Kerr
I'm quite new to this but I love the unlimited storage of photos. I feel my photos are
safely being backed up automatically saving me the stress. It seems fairly easy to access my photos... I'm
not sure what I do if I want to cancel Prime at any point, where do my photos go then?
Rose Tantillo
I had to purchase a new phone because my old phone got hacked and locked me out. All my
pictures were lost 😪 Downloaded Amazon Photos on the new phone...OMG! All my pictures are back because of
Amazon Photos! Best app around in my opinion. Storage and i can special affect my pics. And so easy to use
and understand-thank you!
Richard Spears
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Can't upload or download from Amazon photos unless receiver has Amazon photo app already
installed. Makes it impossible to send a photo to someone who does not have the Amazon app. I think the
Google app is much more useful. I can't imagine how in the world this app got a 4.7 rating. In my opinion it
is about a 0.0 rating. All Amazon cares about is making more and more money I guess 20 billion is not enough
so they're to find no ways to charge you more money.
1 person found this review helpful
John Kanash
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This is a great app and I use it to store all my family photos. There are a couple tweaks
they could make to make uploading directly to an album a thing, but other than that it's great. I wish it
didn't automatically upload every single photo on your phone unless you tell it not to
1 person found this review helpful
Eddie
Really bad app. Not user friendly at all. I think they've tried to make it sleek but it's
just pretty much useless, clunky, missing features. The only reason I have it is so I can see photos on my
echo show, if I didn't need it for that it would be deleted straight away.
3 people found this review helpful
Steve Longino
Constantly pauses uploads and says it's waiting for wifi when I'm clearly connected to wifi
and other apps are working fine with wifi. Have changed settings, cleared cache, deleted and reinstalled
app... you name it. They don't seem interested in fixing it.
2 people found this review helpful
Brian Miller
This app is garbage. Great to have backups on all your photos but I recommend finding other
apps or ways of doing so. There is little to no control over where things are placed, removing them, and if
removed retrieving them. I'd like to figure a way to delete all uploads and just cancel and remove the app
entirely.
2 people found this review helpful
Elizabeth Burns
I have Amazon Prime and have seen this advertised in my emails and other social media
platforms. I have now downloaded it when I tried it in the new year. I was not able to struggle with my
mental health and emotional well-being. I'm looking forward to trying it. Get back to me mid-March 24. Also,
it has been highly recommended to me.
Sheila Ferris
I was promised a promo to download this app. It has slowed my phone down and the promo
promised only works on items shipped and sold by Amazon. Good luck finding those items because you have to
go into each item on Amazon and then see if it is shipped and sold by Amazon. Oh and the promised promo is
for $20. What they don't tell you it it has to be an item over $40 before they apply it.
Ernessa Taylor
I like it more than any other app.Ive been able to store my photos for some time here. You
have to make sure you don't change your number or forget your email though or you'll lose your pics. I wish
there was some way to recover lost photos easiers but all in all a great app
Jean Appelgate
I love the fact that when looking for photos I can tap on the year which makes it easier
when looking for specific pics. I also like the new design of them adding the trash can blow each picture
now to make it easier to discard.
Pat Smith (Luckystrike)
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I lost uploading photos into Amazon photos. For some reason the latest update left it out. I
have family pictures I don't want to lose. Help. 3 stars it's important to me. UPDATE: Whew: Your update
fixed my problem. I got all my photos back, even precious family members. Job well done.
1 person found this review helpful
Danielle Nelson
Thanks to Amazon and this app, I have been able to hold onto memories, and photos, that I
very well have lost, and never to be cherished again. After losing so many due to unfortunate events and
life in general, there are things you realize you just cannot replace no matter what. Because of Amazon
photos, I can still keep what they have for me, and that means the absolute world to me and hopefully one
day, my son. Thank you guys xo
1 person found this review helpful
Naf Nikufesin
My god, what a clunky and unintuitive app. Literally the only reason I'm using it is to
upload pictures to use on my Echo Show, but what an awful experience. Would not use it for any other
purpose, and if the Echo Show allowed me to upload photos from any other app, this app would be deleted in a
second.
2 people found this review helpful
Mark Davis
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Edit, lowering from 5 to 3 stars. First they made ot so when you delete a photo it does not
give the option to also delete on device, which was a great feature. There are other changes that are making
it hard to use for its main purpose of photo management.
kj wilson
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ZERO STARS. SUPPORT IS USELESS. MUST UNINSTALL AND REINSTALL TO GET IT TO UPLOAD. Stops
automatically uploading ALL THE TIME. Set to automatically upload on all devices and it does not do so on
any of them. Over 3 weeks of photos not uploaded THIS time. Toggling setting triggered upload but it STILL
MISSED all photos this WEEK. I HATE this app.
18 people found this review helpful
Cheri Shelton
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Amazon photos has always been a stable app for me to back up my photos. My photos are also
processed at a very high quality, and look beautiful.2024 edit this app is still working great for me and
I've never had a loss of my photos. Great app
2 people found this review helpful
Donald Vowell
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Good idea but storage could improve a lot how many videos do you expect a person to have?
Well, news flash. Everyone has more than 3 to save. 5gb of video isn't enough to be worth having this app
for and neither is the photo storage. There isn't even a way to purchase more storage. I'm gonna delete this
app. Holler at me when ya learn what storage is lol.
1 person found this review helpful
Brian Wene
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Great App for photo/video storage. I snap pictures/videos at concerts I regularly attend
& storage is always an issue but now there's a solution with Amazon photos. Highly recommended as you're
already a Prime member. Check it out!
3 people found this review helpful
Carletta C
Garbage. I just spent the last 40 minutes editing photos to purchase, when I clicked
purchase, it said, "oops something went wrong." When I went back, the photos weren't in my cart and there
was no record of my efforts.
2 people found this review helpful
Anirudh Proddutoor
I was very hyped to discover this app, especially since I'm a prime member, but the app is
horrible. I'm unable to select photos in bulk to upload in manual mode, and when I Turn on auto upload, only
about 300 photos got uploaded. Dissappointed!
3 people found this review helpful
Carmie Johnson
Amazon photos are great. The pictures come out clear, Matt or gloss. I prefer gloss. They do
everything in a timely manner. You should give it a try, you want leave once you get it. Thanks Amazon!
Alexander D
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Within the app, I cannot upload pictures from custom folders located in my photos gallery
nor can I upload any pictures directly from my gallery to the app. Permissions are enabled, using the latest
updated Android and Photos app. Ex 1: Within Amazon Photos > Select Add Photo > (not all folders are
available, ie: custom folder within photo gallery) Ex 2: Select a picture from my phone photo gallery >
select Send To.. > (no option for Amazon Photos)
1 person found this review helpful
DJ Powell
I love this app. It's hassle free and I don't bave to worry about anything. My samsung fone
kept changing which storage was available or suggested to use. No more hassles. I don't use a lot of the
functions but they're available. Happy.
Cassie Rosado
It stopped automatically uploading my pics and I was unaware so I deleted photos and now
they are lost forever. I checked my settings and nothing has changed, it just does it work anymore! Turns
out it stopped uploading back in September!!!
2 people found this review helpful
Robert Andersen
I am not sure exactly how I started this app on my phone. It was very interesting to me that
there are gigabytes of free storage at my disposal to upload photos and videos and clear my phone AND be
able to share with friends and family. Great technology!!
Creative Native
Excellent. I wish it would import albums as albums, instead of photos by date, so I didn't
have to arrange everything a 2nd time. Other than that, no issues. Works great.
Stephanie Schultz
Way better then using other storage sites I had oodles of videos and pictures I didn't want
to loose and Amazon photos came through when I needed them most ! They hold more storage then the top
companies. Plus there wasn't any fee since I have Amazon prime.
Tricia Hazelrigg
Keeping things organized is a little time consuming but I love the convenience of automatic
backup and unlimited photo storage. If there was a little more video storage, I'd give it 5 stars.
1 person found this review helpful
Tony Neises
It will not upload my pics on WiFi, upload only working on Cell Data. My phone is connected
to my home wifi, I have turned phone wifi off and back on, and reset router, upload still paused. I have
shut down the app and restarted, upload still paused. Waited over night, upload still paused.
1 person found this review helpful
Brian Hickey
I use my camera for work, so I end up with several hundred photos every month. This would
devour my phone's memory, so with Amazon Photos I can take all the pictures I need for work and have them
stored for me and delete them from my phone, freeing up my phone's memory. I then still have them to use in
my reports and can retrieve them when a client needs some information six months later.
2 people found this review helpful
Blc9
Pictures are automatically saved and independent of any future deletions in other apps. Does
save copies of alterations. This photo storage app holds unlimited photos for free with prime membership.
This is a lifesaver if you take a lot of photos.
Brent Sansom
Great app to have to arrange photos and video. Wish there were a few more tagging features,
etc. for the user control, but like the initial face recognition features. Thanks Amazon, keep a few more
features and editing/ naming coming!
Annapurna Turlapati
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Easy to use. Backup images immediately after capturing new images. Arranges the photos
according to the date. The only issue i found is when some of the folders are not visible to upload
manually.
1 person found this review helpful
Kevin Schulz
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I enjoy how my photos are automatically displayed as screen savers on my fire TVs and echo
show. I think maybe some AI might be useful for weeding out pictures of items that were taken for temporary
purposes such as an item in a store.
1 person found this review helpful
ted turner
Every other day I get a photo uploads is paused error message even though I have all auto
backup options set up correctly. Also why is the settings menu not on the home page you have to go to
account settings then click the cog wheel this is stupid ui rivaled only by the idiotic worthless home page
in the Amazon Alexa app
2 people found this review helpful
Lawrence Serrano
I like that prices are reasonable or better, delivered quickly for the most part as long as
you order in advance enough, and, you can get alot of deliveries free if you're a Prime Customer. I can also
return items not to my satisfaction without hagling and having to go through a big explanation as to why and
I get credited back.There are many choices for most products. I love Amazon! Thank you Amazon Employees for
your hard work. Merry Christmas & Happy New Year to you and your families! 👌
A Google user
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Works as advertised. I wish that when you delete a photo from the app, it erases from the
phone gallery. Deleting 100 plus photos multiple times a year is very inconvenient.
1 person found this review helpful
Stuart Thomas
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Excellent facility. Backs up my photos which is something I have been poor about doing. The
"On this day" is great to recall happy events. Always brings a smile. Might be extremely useful for someone
suffering from memory loss
1 person found this review helpful
Christina Ulvestad
The only issue is I'm confused about different functions. Otherwise the whole idea of my
baby's photos backed up and able to be shared only the certain ppl is genius. Not everyone wants to see
endless amounts of baby pictures on fb.
1 person found this review helpful
KcMo Racers
I really love it . I been on Google for my Storage on my Pictures and some of the reason my
Phone keeps running out of space and all they want is money from me, is money,money, money, I was sick and
tired of it so I am an Amazon prime for a very long time since 2015 then I saw this so I Transfer all my
stuff to you guys. I really like it sometime. Sometimes I have to delete pictures that I don't want up on
here. But I really like this site. It keeps my photos safe. I do not trust Google at all
1 person found this review helpful
Richard
Great that you can have unlimited photo storage. But need better settings to sort, can't
select multiple photos at once, hard to find settings. But the app is good that it serves it purpose
1 person found this review helpful
Tryggvi Einarsson
So far it seems to be working very well 🙂 it did stop downloading videos and I can't find
any way to select the videos I want to keep and the ones that I don't... The App could be better and more
user friendly in my opinion.
1 person found this review helpful
Phil Bostley
App will constantly try to scrape everything off your phone. I have photos I do *not* want
uploaded. There is no obvious way to disable auto upload other that removing the permission, which renders
the app competely useless. No way to organize photos. Kinda terrible...
1 person found this review helpful
Jessie Pxws
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The manual upload feature doesn't work for me... I select my photo, select 'upload' then it
just closes the manual upload page and nothing happens. App works great on the folders I want to auto sync
C P
the new version of the app no longer allows selecting all photos taken on the same day,
which makes it more difficult to select a group of photos with a single click, which makes, for example,
very difficult to create an album with daily photos
1 person found this review helpful
Tim Gillott
I installed this to take part in a promotion. However, it will only see photos on my phone
upto November 2021 (over 2 years ago). Everything I have taken after this the app just won't find. I can't
find how to change this, so what's the point of the app.
F Drage
This app is good to archive photos but it's not good to organise them. For example, instead
of individually selecting photo, it would be great if I can batch select photos by tap& drag my finger
across multiple photos.
1 person found this review helpful
Helen Gibson
Brilliant! Love this app. As a Prime member I have unlimited photo storage. It automatically
backs up my photos from my phone saving me the hassle and I can also sort them into albums. Wouldn't be
without it.
3 people found this review helpful
Jeremy Cunnington
Generally a decent app - clean interface and easy to use. Three stars as the app frequently
crashes / hangs either when I attempt to view a picture, share or download it.
1 person found this review helpful
LaLa MK
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Good app to store pics, but the search could be better- says no photos found for a lot of
search words I use. The editing could be better, also.... and now I can't even find the option to search
keywords
2 people found this review helpful
Rochelle Siebert
I love being able to get to my photos easily and have a backup In case something happens to
my phone. What I don't like though is how they took out the dates of when I took them. Now they are all just
jumbled together. I like more organization. They need to bring that back
Sarah Atton
Just a spinning circle, no actual photos on my phone app are showing up. They have come up
on the tv but there is no option to delete any so my tv is now full of memes and other images from my
messages that I cannot delete. Terrible app not fit for purpose.
Ivan Walker
Works well. Like the notifications of photos. Really wish it had more storage for videos.
Learning that storage for Video was so limited was a bummer but the photo stuff works seamlessly.
Niraj Shah
Buggy at best. Daily Memories feature seems hit and miss - doesn't always work so cannot
create collage of memories for most days. Randomly seems to work, submitted bug report but didn't hear back.
1 person found this review helpful
CHAD DAVIS
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I live this app. I am albe to save all my photos makes itneasybto search. Would highly
recommend it if you take lots of photos
Denise Jones
Great app to save your pictures. The only downside if saves a picture with writing it will
cut have of the writing off when it archives. I hope they work on capturing the entire image.
1 person found this review helpful
Lynn Merrill
They keep installing daily memories and other things that I don't want. I can't seem to get
rid of them and I can't access the photos I want to access. There is no point in doing these things
automatically and not giving the user a choice.
2 people found this review helpful
Samantha “Sam” Hamilton
I think im partial to favoritism of my Google Photos app...but YEAHHHH JS and TBH 100%=its
really truthfully and honestly because of the nostalgic sense i get/have with it, its not the fact that it
actually IS IN FACT a better app altogether...I 100 truth be told fr fr LOVES my Amazon Photos app, but the
reasoning behind that little singular star missing from the other four is simply this: its A PAIN IN MY
PICKLE HOLE TO LOGIN WITH MY LONG STANDING VEEY 1ST AMAZON ACCOUNT AND THATS BS PERIOD!!!
Megan C
This app is trash. There is no way to select all photos to upload. You have to select each
pic individually to upload. I have THOUSANDS of pics on my phone. That would take forever. How absurd.
Uninstalling.
Natasha Toole
My entire family shares pictures on this app. We have common this day photos and it's always
a great moment when we have a common shared pic on this day to refer to. Especially for the loved ones that
cat or don't know how to share pictures and afraid to ask. It's auto matic! Lovely sharing effortlessly...
Thankyou Amazon photos
Mandy M
It's so easy to save your photos, take a pic and it automatically saves it. Excellantv
Jane Graves
I'm a new user, just getting used to the App. I like the way that my pictures are sorted. So
much easier to find.
Bob Elsasser
Why does this app say it's waiting for wifi when the phone is connected to Wi-Fi and has
been for hours. Stupid @mazon.
Maurice D. Allen - Reese
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Automatically uploads new photos; well organized with numerous ways to look up any photo
easily!
Josiah West
It's quick. Voice commands are helpful. Use your own photos as screensaver.
Eric Stockdale
I have an amazing best friend who sends me pics wherever he goes. Without him I'd be lost as
I don't go out at all, I get too anxious. So your site is invaluable to me......Thank You.
Katherine Waldron
I appreciate having storage for my pics in more places than my phone. This app keeps up with
current pics I take automatically.
1 person found this review helpful
Peridot DC
it's wonderful just the default video storage is small I have to delete the newer photos and
videos I have this app for the sentimental videos and photos and also cuz I'm an amazon prime member
1 person found this review helpful
Juan Rivero
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I would like away to upload pictures from OneDrive. Also, more configuration options
Dana Falls
Absolutely the best ESPECIALLY ON THOSE days sometimes that may be a bad day then you get
the notification from the app reminding you on this day HAPPY MOMENTS FOREVER !!
jacqueline young
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I love the unlimited storage of my photos, I only wish that my videos were also included in
that unlimited storage.
Sofia Poni
The app is generally good - but I've had an issue now with 2 videos stuck on uploading and I
don't know how to stop them
Mikhail Isakharov
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Great AP. And working with my phone and other devices too. Thank you for your great service
and creativity.
Karyn Stouffer
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If you don't take a lot of photos, the app will tell you it's pausing uploads. Not a
terrible thing, but irksome.
Derron Wilkinson
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we need to be able to create more structure and file folder trees. very hard to find things
1 person found this review helpful
Robyn “Littleboot” H
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My account has been compromised and signed into . My photos edited ect . AMAZON HAS DONE
NOTHING TO SECURE MY AVCOUNT . DO NOT RECOMMEND USING BECAUSE OF SECURITY ISSUES
Hunter Bow
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I wish they implemented a camera into the app. So you can use that option to take photos
directly to amazon.
Victoria Breen
This photo app is great. I love being able to view the photos from my tablet, now on my
mobile phone!
Scott Gildert
Very good way of backing up your photos, and if you are an Amazon prime member it is free.
Lesley Donnelly
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Love the unlimited photo storage, but not the cap on videos. Easy to share photos.
Brooke
not user friendly. some of my photos won't show up after being uploaded even if I upload
manually.
Drew Graff (DG)
The customer service is terrible they locked my Amazon photos drive for moving photos from
my actual phone storage to a storage device to my laptop have been waiting playing phone tag for over a
month just got off the phone with them saying they will have me wait 24-48 hours and saying they will call
me which never happened TURN OFF auto backup or better yet use a different app I was paying for prime for
many years and rarely had issues that werent fixed fast same day but this make is outrageous
Joe Davis
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Let's see those big AWS brains design a better AI system so I don't have to decide which of
the 80k duplicates I like best.
James Pierce
Is nice to be able to look at my all time pics and videos on my phone .Can find things
faster than on my phones memory,or photos memory. I like that a separate record exists,of all these
memories,in case one of the other ones fails,or gets lost ...
Ray Collins
Great for storing pics and videos, terrible for search....would be great if you could search
metadata
Cindy C
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It's easy to use and I enjoy using it! I like being able to look back at old purchases to be
able to reorder!
Justin Holcomb
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I like the app but I have decided that even though I've already left a review and rated it
that somehow the logic in the app can't tell that I've already left a ratings so every time it's interrupts
what I'm doing to ask me if I would rate the app I'm going to remove a star. So today because of the
annoyance I've went from five stars to four stars.
sherri mitchell
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I find it easier to find my pictures and albums when looking for a certain picture.
Pat Palmer
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When my phone broke and I had to do a factory reset, Amazon photos saved me and not one
picture lost.
Rosa Williams
Love that I was able to transfer all my photos over with such ease. Would highly recommend.
👌
Daniel Jones
It's gotten a lot better over the years. Now uploads don't take up so much battery, it's
much better at background backup, and the app is just nicer to use and look at than it used to be. I can
definitely recommend using it. Especially if you're prime member.
William Li
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Please don't ever get rid of unlimited photo storage. Best value of any storage app!!!
James Craig
Works great and easy to find pictures with the search option.
Cecil Thompkins
it's a very good app for storage but the only thing I don't like is you got to have an
Amazon prime account to get unlimited storage
ChickenNuggets89
They don't advertise that they only hold 50 videos. It's unlimited photo storage but not
videos.
Fearghal Lawlor
Excellent photo cloud app everyone who has Amazon prime should be using this but I feel not
many people know about it, on par with Google photos
Hope Marie Bright
I really love the videos that are made from memories. I especially love that you can edit
them before saving. They're usually really good to begin with, but being able to make them purrrrrrfect is
nice.
1 person found this review helpful
phillip henderson
Whats not to like ? Excellent service, pretty simple to use for those who have "aged out" of
learning new things in electronics...
SilverFox 55
The best most easiest backup I have ever experienced! Thanks Amazon for making my memories
matter!
Rchg Ddf
All of my photos are backed up and shared among the many devices our family has. I love it.
Dewey Holland
Quick and easy. They just show up in the mail box. Talk about convenience!
Keith Lee
Using the app to backup to Amazon. I still need to workout how to fine tune what gets backed
up.
Jason L
A recurring notification for uploads keeps displaying. I keep clearing it, and it keeps
displaying it. I don't care how many uploads were successful. Stop displaying useless notifications.
Mic Houghton
Love the free img storage, hate that you can't organize your imgs into folders or
directories. Real pain to search for old imgs with.
Daniel “shaggyplace42” Myers
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It easy to use. Its good Cause you could upload from your PC or any other device As well as
download.
Cheryl Rowsell
Love this app. Wish i had used it years ago. I might not have lost some pictures. Would I
recommend it to family and friends, absolutely.
G Money
lots of pictures, app generated slide shows are amusing. new app, get back to me.
Anthony De Los Santos
Easy access to all your photos plus more! And it's part of your Prime! Love it!
Paula Regan
A great way to back up memories with little effort. I wish there was more space for video
footage
Jennifer Dye
Absolutely love how it automatically uploads pics off of your phone to save them for you!
Jeff Warwick
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Great for keeping all my pictures in one place. It's just a pity it doesn't work properly on
my Lenovo tablet...
Michelle B (Etherealkarma)
If you're an Amazon Prime subscriber, you get free storage! And it's not just any storage,
it's super easy to use and free.
Caitlin Rangecroft
It's great videos up to 3 mins long free storage and private links for selected members.
Just waht you want.
Ronda L Lethco
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It's a great app for storing your unlimited photo's, that's if you have an account, which I
have and love, I'm in it for the long haul, Amazon is just another part of my life that I can't see being
without right now, believe me when I say you will like/Love anything about Amazon. (Everybody has rumors
about something or someone) so really I think they deserve 5 stars they have never done anything to me but
be helpful and nice to me.
2 people found this review helpful
W Mahar
Play store a$$ wipes! Don't use the keyword resize if it can't resize. so damn frustrating
Margaret Anderson
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Awesome! I am going to transfer Google photos to this app. So superior to Google photos!
Sonja “CrazyLady” K
This is not good. No settings. Takes pics and ones it shouldn't. Like ID cards . Doesn't let
you fix pictures. Or stop it from uploading them. And can't find how to delete photos to uninstall app.
Sucks !!!
Syed
app should have access photos uploaded on amazon account. it has very limited functionality.
TAMMI KIRLEW
Kind of OK but recently, it's started saying 1 photo uploaded when I haven't taken any
photos lately and these notifications are throughout the day/night, quite annoying. What's causing it.
Dianne Nichols
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Easy to use. Love be able to add photos to my Alexa and see past and present photos
everyday. 19/02/2024 - app has stopped working. Not loading recent photos. Seems to be working on my Echo
though 🤷
1 person found this review helpful
ray clark
Fairly easy for an old man to use. Some how it duplicated some and I can't for the life of
me find any manual to tell me how to delete them.
John Jones
This is a fun app that supplies me with surprises and laughter with the pictures that arrive
just when I need cheering up.
1 person found this review helpful
christina berg
Keeps downloading all the pictures that I already have each time I log in. Turn off manually
delete under settings Still does not work. Because when I log off and then log back in it starts
automatically downloading pictures again.
1 person found this review helpful
William O' Connor
Good app, but it's not uploading some of my videos. For photos it's a great app easy to use.
Allen Bais
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Love the app and being able to save and find pictures and videos easily. Also like the on
this day reminders
Paul Pears
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I downloaded yesterday and today I get a blank screen, tried to sign out and back in again,
but it won't let me sign out either.
G. Renata Marlowe
A great way to store photos. Easy to retrieve for printing anytime!
Shadden Watkins
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Absolutely wonderful!! Thanks Amazon, couldn't ask for a better app, storage, experience
etc!
Eugene P.
Not so good. Missing some basics, like multiple selection, or simply emptying the trash (you
have to delete one by one or wait for 90 days), no filter on the main page (you make folders and albums but
you can't choose to have'em or not on the front page), there's no editing tool whatsoever. So, yeah, not so
great. Wondering for how long this unlimited thing will last.
5 people found this review helpful
Arlene Herauf
Amazon Photos is an excellent data saving platform which is easy to use and extremely
useful. I love the auto upload feature which backs up all my photos and videos automatically. I like how my
pictures are kept safely and can easily be accessed anytime. I also like how the pictures are filed by
years, people etc. I also like looking at the slideshows that Amazon makes for me. Some pictures I have
forgotten about so this is a great way to refresh my memory. Thanks for making such a great tool.
160 people found this review helpful
Tristan Awesome
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Free photo storage is nice. I have 10s of thousands of HD pics of my kids and love having
them backed up as many times as possible
Sabrina Finley
Amazon Photos saved my sanity! I have been running out of room on another photo storage
site, and they wanted $9.99/month. I've saved over $120/year with Amazon Photos!
Chris V
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Still no updates on key features this app lacks. How about a "Download All" and "Select all"
feature, is that too much to ask? Such a clunky app without these basic features.
1 person found this review helpful
Melissa P
Having to frequently open the app to continue saving photos is frustrating. I obviously
installed the app to back them up so why do I have to continuously confirm that's what I want to do.
Aryeh Kahn
It does bring back nice memories. A pity that amazon owns so many companies/services though.
Have to admit it works well, but still feel a bit unsettled at amazon being too dominantly omnipresent
eeeps!
Cliff Holder
Read the service agreement. You give them 100 percent authority to do whatever they want
with your photos and videos. Including viewing, downloading, transferring, etc.
Kandi Jones (Kandi Kane)
Great app gives you excellent storage space for your pictures. It also composes a look back
in time, and memories are highlighted.
1 person found this review helpful
Kayla Townsend
One of my phones messed up and I thought I lost all of my photos of my child when she was
little, all the few my mom let me take before she passed away this year. I forgot I set this app up for auto
update on the photos. When I logged in and found them I almost cried.
Jason Kubin
What the heck did I just download? Smh what a useless app. No instructions, no guides,
nothing, just wasted space in a useless app taking up storage in a limited phone. Just another family l
failure by the creators (lmao) at Google. I have it two stars because I didn't want to be rude
Joy (Rhosyn)
Easy to use. Upload automatically or you can customise which photos you want to upload.
Byron David
This app is free for Prime customers and the storage is quite generous. Anything free these
days is great in my book. I get regular notifications on photos that have been automatically
uploaded.....niiice!
Olga Lovett
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Love The extra space. Unlimited space for pictures. NICE!!! Still Love Amazon Photos. Please
add more space for videos.
1 person found this review helpful
Katrina Welch
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Love this app and the ability to sort my photos (I have so many!) Easy to use, and there are
so many options!!
Joe BlowfromIdaho
It's easy and free. Just wish my phone would stop telling me that my photos are not backed
up
1 person found this review helpful
Scott Rose
I love this app! Keeps my pics safe and sound and easy to access, find, and organize
Matthew K
I like knowing there is always a back up to my pictures. It is plus bonus that it does
automatically.
Charlie Barrett
Even though shuffle is on, it still shows the same photos everyday and I have over a 1000
photos.
Tamra Johnson
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Feel that my photos are safe now. 2/25/24..A dear friend lost all her photos recently,
including those of a son who died. I'm old and that kind of loss is more devastating than ever. I'm thankful
for a safe place for my cherished family and friends photos.
Delia Sheppard
Good app, no problems no issues. Keeps all my photos safe, hopefully.
Josette Maeyer
It's organised app which keeps photos in order and gives you an opportunity to order copies
easily.
Hisgeminigirl221
I love this option of backing up photos and videos on Prime. Thank you, Amazon
cordes2421
I like that it backs up all the folders, not just certain ones. Also it does a pretty good
job of searching.
katherine todd
This app auto uploads your entire gallery with no option to only upload specific photos
manually. I would use this app if I could only upload photos taken from the time of install, and exclude
photos already in my gallery, but that is not an option.
1 person found this review helpful
Ca Ling Ngo
The latest update constantly notifies me there are new device folders I should review which
there aren't, it's really persistent and annoying. There's also no easy way to look for your videos.
3 people found this review helpful
Jason V
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Doesn't work. Won't upload photos. Uploaded videos just fine but as the name suggests...this
app is for photos. EDIT: Now works, bit tough to create albums and know which pis have been added.
1 person found this review helpful
Alicia Wolfe
Google was going to try to charge me and block my email and not back my photos. Thank you
Amazon photo for allowing me to store my photos and back them . My 5 year old granddaughter just passed and
there's a lot of pictures of her and I don't want to lose thim
Susan Brown
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I really enjoy this app cause not only do they get saved on my phone but also they're my
screen saver on our tv.
Norvin Tinoco
Its a great app to save your phos with unlimited storage they are probably tracking you
but....
JaxQue03 Rock
The ease of use and ability to access photos is amazing. This service is a must have for
parents and grandparents alike
Andrew McPhail
Does what it says on the tin. I particularly like the way you can edit the album images and
the image timestamps. Just allows me to order stuff the way i want.. well done Amazon.
Michelle Carey
Great photo storage app, better than Google photos. Very convenient to order pictures from
Amazon from my app
E C P
This is the only app installed that is never able to detect when WiFi is available -
uploading is always paused, waiting for WiFi (when I'm on WiFi that's functioning fine for all other apps
that require WiFi) - so annoying!
Will Merritt
Don't really need it, never would have sought it out but it is fun to see what I was doing.
Bonus that it is not intrusive.
Eileen Young
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Easy to use. I have it linked to my fire stick and can see them large on screen.
Dorothy Naegele
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Love the arrangement of memories and the easy use and navigation around and in the app!
Brandan slater
Very good, stores all my families photos and videos all the way back to 2003!
Rain Chenette
Saved by date ,makes videos for every month. I love this app! Does everything for you. You
can edit send to groups ,friends, family, or just one person. Try it! 💖
Judith Dolan
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Can't figure out how 2 use it yet. M illiterate about technology issues & they change it
as soon as u figure it out 😭😭😭😭😭😜
Les Lobdell
Easy to share even in collage format and it has a great memory.
Kathryn Julie Greatbatch
So easy to use,great features, especially for a crazy cat lady who takes loads of furbaby
photos
Michael Luber
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Love using this app to create slideshows of my pictures and then display them on all of my
FireTV devices!!
Shaunda Henry
I love that I don't have to do anything but remove the junk pictures and it automatically
shows my pictures on my TV as a screen saver. I love seeing all the old photos.
Beverly Aaby
Knowing that the photos from my past will not be deleted as they were when I got a new phone
they told me that they were transferring them and deleted by accident
Hilary G
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When I first had this is was great now I can't get it to upload new pictures and I have
tried every way possible
L Z
Its a good app for photos. Though when you are sctollong I wish you saw the year you
scrolling by.
Michael Williams
I just everything about Amazon. Convenient, price saver, delivery service what more could
you ask for?
Lubin Tasevski
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It's nice to be able to backup photos from multiple devices easily. Too bad the video
storage is lacking.
Arthur Scott
So far so good. I've yet to mess around with it (prints/edits etc) but I'll use this as
primary storage. Not sure if I am able to delete my Google photos without losing the Amazon storage.
Sue Tripp
It takes a long time to download the photos but maybe that's because, initially, there were
a lot of them. I haven't figured out how to separate them into particular albums. Not even sure if that can
be done.
Scott Williams
A good try, but lacks effective tools for creating and organizing in-album collections.
Doesn't play well with Fire TV but, hey, it's free.
Georgina Cocks
I had completely forgotten I could use the Amazon photo app. A great extra from Amazon.
Thank u
Christopher Tuten
I can take the pictures but the phone and usually before I get home most of them end up
rolling on my TVs screensaver yeah
Devin Cayen
Horrible. All my pics are being shared to everyone in my family on their tvs and I literally
can't turn it off.
Tina Lauramore
So far this app has been good for photo storage, it makes it easy to access the photos.
Simon Long
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Have had to srop this rating, as the change to Amazon photos from a drive storage has left
my whole drive in a mess. I have little faith that all my data has been recovered. I have no link directly
to Amazon Photos, just to "Amazon Drive" which redirects you ad I am unable to view large Video camera
recordings, I have to download them again to see whats o them, I will not be renewing if this doesn't
improve!
85 people found this review helpful
David Wentworth
Was easily instructed how to use Amazon photos stored and add to my fire stick as a
background when idle.
Julian Wilkins
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Good app save all my photos on it. Then use it to update my social media.
Stacey Foster
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Am sooo glad that I download this wonderful app , I had some apps before this one, and they
were just ok , but I findly found Amazon Photo to me this is the most wonderful app to have and. Am very
happy with this wonderful App, Amazon Photo your the very best app that I really love , and am sticking with
this app , Amazon Photos your the very tops , and am staying with this. And A big shout out to Amazon
Photos, THANK YOU FOR BEING THE NUMBER ONE... Amazon Photos it's the very tops😃😃😃😃
7 people found this review helpful
Amber Ferrano
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I haven't figured out where they go as I see only the folders I make and place stuff in but
that works great.
Scott Schaus
Having Amazon Photos saved my world. My phone stolen in Vegas, and was able to recover
almost 100% of my pics and video clips. I backup everything to here! I highly recommend anyone to do the
same!
Kimberly Brown
Great back up for all photos on my phone... still learning all the features...
Sue Bakin
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Really easy Find all your photo,s in one place Saved photos so keeps them safe Better than
paying for Google photos in the cloud Thank you
barbara cilento
All of my most precious memories are saved in one place. This make looking back on them a
pleasure.
Joanne Bacquenois
Took me such a long time to realise that this was an easy process to facilitate to keep my
photos safe.
Sumar Cornwell
User friendly. I appreciate how the photos on my phone will automatically move to it &
that it's easy to order prints as well.
Ivan Allen
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Peace of mind to have more space for pics as my phone keeps saying not enough space. Would
like more video space
Jon Shank
Had unlimited photos which is great. Would be nice to get a video feature added that used
separate storage organization to make it easier to find them.
1 person found this review helpful
Kat
Great app for having your photos on various devices, with Prime Photos app. // 2024-04-27 my
favorite photo app.
Barbara Batista
I like that it has unlimited photo storage, I don't like that it doesn't have unlimited
video storage
todd ollendorff
ROTTEN -- Rip-off. Prints are worse than any I have ever seen. They do not offer refunds
even if it is their fault - only store credit so that you can get their ******.
Adham Abdelaziz
Amazing app. Makes it very easy to find photos among my thousands of photos.
Erin Metz
So easy and lots of storage! I love taking pics and having them load automatically. I also
enjoy the on this day updates and the ability to see those by year.
Paul Guzman
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The new, "Amazon discovered new device folders..." notification is too persistent. It pops
up every few minutes. I don't want to add any additional folders to photo sync.
2 people found this review helpful
Gregory Palladini
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1+Nord-N20 : It's nice that Amazon gives you 5GB of storage throughout it's Apps. It's
clearly meant for upgrading, which I understand. It'd be nice to have 5GB for - Video, Music, Drive &
this..
5 people found this review helpful
Kiara Vega
I love how this app saves all my photos across other devices and I don't have to worry about
losing any important pictures like the ones of my grandparents and it works in case I switch out phones, so
this app works for me .
1 person found this review helpful
Chris Healy
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Good, but could be better, have to select each photo individually, would be better
transferring over whole albums without having to search/create a new album for the pics after
Ersula Ross
I've always liked it when it's time for an update you never know what is going to change.
Amazon Photos just seems to get better and better. Amazing the way you take my photos and create an
experience that I'd never forget!!! 💓💓💓
Anita H
Helpful and easy to use. I love the "on this day" function that brings up pictures from last
year and many other years that were taken on the same date and around the same date.
Sally Page
Auto uploads soon after I've taken pics or scans. Think once a week would be better bcs I
don't need to keep even half of them. Don't know if I can change the schedule for the uploads, but I'll
check into it. Works well if you need this sort of thing.
1 person found this review helpful
Ray Z
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Please bring back the old app! This one is terrible. The main problem I have is I can't tell
what photos are on my phone and which are in the cloud. The old app had a cloud icon on photos uploaded.
2 people found this review helpful
Erica Youngblood
Auto transfer of pictures is very simple and doesn't require any time. I do plan to take
some time to delete pics and look into functionality, but currently I am very pleased.
Linda McCoy
I love Amazon Photo, I just wish they can get unlimited even if you want 2TB's of space you
can get it. But I love it as a screen saver when you watch the fire stick, ABSOLUTELY AWESOME! 💯
Andrew Beeler
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Amazon Photos is a 5 star app now, not just for backing up pictures & videos. The app
upgrades made it easier to use and added new features. I really like the "On this Day" notifications to see
photos from previous years so I get to relive the memories and share them with family too.
2 people found this review helpful
Arnold Prasad
They have dumbed this app down so much that it is useless. I can't even find the search
capability. This app is somewhat useless with the recent changes. How's helping to replace google photos
with this app but I can't.
Jordan Garrett
The only issue I had was getting all my pictures uploaded, instead only my camera roll was
being uploaded but I was able to get it working. Ever since, all my pictures have been uploaded fine.
Nick M
Really good way of viewing pictures, better than a digital photo frame, and easier to select
or deselect photos to be included in the slideshow
james s
Without getting into details. I have published an online novella l that uses a lot of
illustrations and It is helpful in keeping track of all those illustrations.
Broward Nation
You know I like the app so far I'm hoping that they give me a folders that I can organize my
photos in but I haven't fully use it so maybe they do but I just haven't fully use it that way but the fact
that I've had time for at least 5 years and I've never use this is perplexing to me cuz it's like no brainer
Jennifer Boehlke
I wish that when the memories come up as a phone notification and it goes through he
slideshow that you would have the option to click on a photo and delete it right from that screen.
Desireé Pagán
Love the unlimited storage option! Haven't had a chance to fully explore the app yet, but
it's working for what I need right now & is a great reward for being a Prime member!
1 person found this review helpful
Heidi Knopp
I love having all my photos in one place with unlimited space. I have had some difficulty
accessing pictures to create items.
Dwayne Pipe
Pretty easy to use, maintains a timeline or album view, quality of uploaded items
maintained. Sharing options a bit hit and miss though
Pav Sawicki
I like having all my photos in one place even if I change my phone. All my photos are saved.
It's easy to also have pictures printed through Amazon.
Rob D
I like how I have an extra cloud to store pics. A place where I never look. I have so many
clouds it like a storm front is coming. I've not used the app but for storage. Haven't used the tools etc.
Brenton B
Yeah nothing like Amazon uploading every single photo on your phone including things that
should not be shared with family. I never gave them authorization to auto save any of my photos yet
apparently they thought they had all the rights to do that.
Ashley Philosophy
Can't fault this photo & video storage service. The best thing about it is that you get
it included in your Prime membership & the photo storage is unlimited. BARGAIN!
Bernardo
It's nice to have unlimited photos in my Prime subscription but there ate alot of
functionalities that should be release like the ability to upload albums, select all option...
Ted Hackett
It's CHEAP just like everything Jeff Bozo makes. Did you ever ask Alexa a question like
you'd ask Google or Yahoo? 'I'm sorry, I don't know that'. I tried to create an album or folder on the this
phone app version - Couldn't find it. Found it easily on the PC version. Pffffttttt!
Annable Montrerllo
Had been hacked thought I lost everything, if it wasn't for Amazon photos that had backed up
everything I wouldn't have half my kids early life photos. Thanks!!
Diana Mutheu
I can have all my photos divided into years..memories are shared from time to time and I
love the fact its free since I have amazon Prime... they keep adding value to customer experience.
Rochelle Day
Great app just wish there were more options. I've ordered several 8x10s and they came out
beautiful!! Would love to make puzzles, coffee mugs, and others from my pictures.
GABRIEL BRYANT
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Lots of great features. I don't use that often. One draw back is storage. I watch my input
very closely. So I don't get the storage alerts.
1 person found this review helpful
Silver Pigeon
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OMG what have they done. I've used this for years, now they have redesigned it, it is awful.
Simple tasks are so much harder. No landscape photos What were you thinking. Update: I still hate this
version of the app
3 people found this review helpful
Emily Nalan-May
I LOVE that I don't have to think about losing photos with the auto upload. I invested in
this option when I broke my phone and almost lost years worth of my childrens photos!!
Peter Howell
Great storage app that keeps my photos accessible and, very importantly, in perfect
chronological order (no matter how mixed up that gets on sd cards, etc)!
Kevin Karnes
I'm paying for this service along with my Amazon subscription. So at least my data won't be
harvested and sold, unlike Google Photos. I'd much rather use this than google. I guess that's a vote for
Amazon.
Jamie Dillon
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*****I L ove to see what the "On This Day" photo will be each day. Some times It's a great
memory other times its a pic that will make me sad bc time changes and people change .. It may be a photo
from last Year or X amount of years ago. Either way, it tugs at my heart! Especially since I have photos
from the time my daughter was Born till now ... and she's 11. Definitely Bittersweet! 5 stars *****
Robin Helfers
Wish it was simpler to download multiple photos or share them. Also, editing photos is too
technical, I'd prefer a more intuitive app.
Michael Lu
Pretty absurd it doesn't allow you to select which albums or photos to upload. Instead it
just starts uploading everything immediately. Will be removing immediately
Natalie Casias
Part of this review is from 2017!! Great app!! Easy to access and a safe place for my
precious photos!! Fast forward to 2020 and I still LOVE this app!! New review to add! It's Jan. 2024 and no
change! I still LOVE this app!!
sanantoniopedro
This application pops up photos that I have completely forgotten I took. I look forward
everyday for the photos I took each anniversary in the previous years. They bring a smile to my face more
often than not.
Paul Shepherd
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I'm trying to log into an account different to the one on my phone so that I can upload
photos from my device to the other account. However the app isn't letting me do it. It keeps logging me into
the same account. Uninstalling it. Grrr
James Colletti (Jim C.)
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App won't open on my Samsung Note 10+. It says it's built for an older version.
1 person found this review helpful
Zen Deb
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Easy to use, set it and forget it. I like the "this day" memory feature a lot. Thanks A
Samantha Wheeler
Absolutely love the unlimited photo storage but I wish the video storage was more and 5g
Richard Hughes-Chen
Whilst Google is limiting storage this is a great way to keep all your photos
sharon conward
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Good so far. All my photos roll on my smart tv too that brings me memories.😊
mike wilde
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Love this app, it upload all my photos automatically so I know that all memories are safe.
Christophe Nguyen
About the photo it's incredible but for video I think 5GB is a little short
Adrian Thompson
Would like to be able to delete duplicate photos more easily
Lovely “Heathen” Heathen
Easy to use an set up folders like any other photo app can choose favorites
Krystal Shangle
I like the lay our and the ease in finding what I'm looking for.
John McDowell
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Never had an issue and it organizes my photos beautifully!
Randeep Bhatia
I am a prime member and still I'm limited to 5GB storage for photos, while members from
other countries have free unlimited photo storage. Not fair.
jennifer cheshire
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Lovely, convenient way to store and share my photos.
Jackie M.
I love how this app shows me pics from that day years back. What a great keep sake it is.
Judy Biggs
Love the storage for photo but there is not enough space for videos
Geoffrey Parry
Easy way to store photos have been usei ng goggle so with upgrade this seems perfect
Nisey Trigg
Brilliant app! Regularly updates showing lots of lovely memories!
Miaka Jones
I like how the app shows pictures from the time of day a picture was shot years before.
Sara Strzemp
Love it. Love bring able to switch my SD card and still have all my photos on my phone
Edward F
A nice app to organize and backup your photos..... 😁
Deborah Hotovy
I feel confident that my photos will not be lost due to a phone problem.
Stephanie Votrain
Absolutely easy to use and I know my photos are backed up
Linda Murray
It's a little confusing! It's not easy to find my photos.
Brian Clark
Easy to use and basically does the work for you..
Quentine Holley
Able to download alot of memories. Great app!!
Mr Daniel Smith
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Great cloud application and photo organiser!! Brilliant 👍🏻thankyou✌🏻
Paula Wright
Like the organization and the memory pop-ups.
Noah Teklu
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I was hoping to buy more space but I can't find how to and my other account was blocked for
no reason
You Bettercall Tyrone
Easy to navigate and find pictures
Harry Houghtaling
Good app for quick modifications of photos.
Judith Bauer-Basham
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A wonderful, wonderful App - Amazon Photos - it reminds one what was and could be again.
Millie Amburgy
So far, so good. I am always afraid I will accidentally delete vacation photos from my
phone.
ධනුෂ් ප්රේම්
Excellent app for backing up your lovely memories of your entire life in one place for an
affordable price. You don't need to buy backup hard drives or worry about losing them before backing up. You
don't need to compromise the resolution of your photos and access from any other device. You can easily
delete your photos on the phone after uploading and free up your phone memory. When you have an Amazon Prime
account, you can enjoy its other benefits, such as shopping and prime video as well.
4 people found this review helpful
J Quigley
Great app but very annoying that it notifies me several times a day that i have ran out of
video storage
Carla Poston
Great feature. Saves my pics automatically. No work or worries for me.
Gayathri Karthik
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The feature 'on this day' that curates pics for that date from several years is amazing.
Love it
Susie Mchugh
Very easy to install and use this app. Works very well and uploads photos quickly
Peter Roberts
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Easy to navigate through and leaves extra space on my phone and tablet.
Shannon Nusser
I still love the daily memories etc, but I miss the people search feature it once had.
James Woodrow
Can cast to my Amazon Fire TV, but rotation of the photo needs to be modified
Kepa Totorica
Worse than Google photos. But with free photos for prime members, it is pretty sweet
Fran Vanloan
Easy to access my content🙂 I'm a senior, so my use is simply to know where to access my
photos.
Darren Sybouts
Hard to find photos. Should be set up by latest to first photo.
James Desmet
I'm really pleased with your seervice! It's quick, easy, & top quality!!
Rebecca Thompson
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It has been very nice, and it makes stories for you that give you options so far so good .
James Norton
Love the "remember " feature. Disappointed with video storage limit though.
Lee Phillips
I thought I lost my photos and videos, when I changed my phone. I was wrong because I
uploaded to Amazon prime service.
Blair Szymanski
I won't use any other app for pictures, on my phone. I just love it. I don't know if I'm
being naive or maybe I need to look for other apps I just don't know which ones to try or not.
Keith Ikwoanimo
Easy and simple to navigate and use.
Sebastian Salinas
Too slow to load picture. Takes time to process them and videos you can't watch them right
away, you need to wait 2 mins to finally be able to watch it. I am saying this because I am the kind of
person who takes a photo or shoot a video and want to see them right away to see if they are ok or need to
be taken again.
Dennis Olson
Good luck with this POS and your Screensavers on your Firestick. "Albums" pop up out of
nowhere, like "Locations", and YOU CAN NEVER DELETE THE ALBUM!
Shelley McKenna
More direction around what videos will not upload due to space would be a big help. It's
very confusing what's not being loaded and the continual message about pausing.
1 person found this review helpful
David Gowers
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Easy to download and use. it's great for keeping the precious photos safe.
Pamela Darwin
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It's wonderful to have, and you can also expand the memory for a monthly fee if you need
more space.
Joyce Warden
Only place I can count on to save my photos. It's super easy. Thanks Amazon 😊
Brittany Moore
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I love how you can choose your favorite photos and then the photo goes into the favorites
and you can just pull up the picture in seconds without having to scroll through all of them.
Yvonne Nicholas-ELms
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Easy and quick to upload Everything in date order ànd it is easy to find.
A Google user
I really like this app. Just two things can get better, one to have more options of how to
order the albums (for example descending order by name) and two, when I upload photos via the app to be able
to create a folder with the name of the album instead of having all of them uploaded to the same folder
(something like Mobile Uploads)... Other than that, everything is perfect and easy to use.
3 people found this review helpful
Patricia Smith
Still figuring it out. The daily reminder of memories is annoying, how do I turn the off?
A Google user
Generally does what you expect, but it could be waaaay clearer on where your pictures reside
and what happens when you delete stuff. Still it's come a long way and I like the "on years past"
functionality. Edit: had to roll back to the last version still named "prime photos" as the newer ones have
a deal-breaker bug where when you click on a picture for full-screen viewing you get a completely different
picture which might be 100 flicks away.
Sean D'Silva
The app does not show all my photos. Just a few are available and others are blacked out.
The app overall is very buggy as well
Julia Lawrence
I preferred the old presentation format. So knocked a star off. It was easier to delete
unwanted media under the old. Having lost photos before this app takes all the worry away. I set it to
upload with WiFi and as soon as it's connected up they go. Online you can allocate folders etc. The what
happened this day notifications are a nice reminder. Also using the Amazon service they are accessible
through a smart TV. And it's free with Amazon Prime. What's not to like!!
7 people found this review helpful
Chris Kartalidis
Great app (now with new interface) and reliable. For everything except videos that is. If
the video captured with my smartphone is large ,it will not be uploaded and a message appears that the
service cannot be connected. Also double standards in terms of pricing. For the same service (full pack) and
same country, i paid more than a friend of mine did. Still no final reply from amazon. Will switch to photos
only when the subscription ends.
2 people found this review helpful
Tabatha Fleenor
Always had a positive experience with Amazon. My orders have always arrived on time or
before. Best part is can easily earn Amazon gift cards to purchase anything what want!
Nancy Mathis
Wish it was easier to move pictures in albums, having to redate/ retime to put things in a
different order individually is annoying.
1 person found this review helpful
Google User
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Ok kudos for free storage we will see how long that lasts. Update November 2022. This app
works when it feels like. It takes numerous opening and closing of the app just for it to recognise new
photos have been taken. It also ignores the fact "auto save using mobile data" is selected, unless I
manually select "upload" by clicking on a single photo. It then warns about uploading using mobile data. The
desktop app is just as bad. Meh
1 person found this review helpful
Bala Vasireddi
Occasionally seems to exhibit strange behavior when I try to edit the "memories of this day"
video which is autocreated by Amazon Photos app. In the past I was able to edit and select my own photos to
be included in the video. But every so often whenever I select/deselect photos, every few seconds it keeps
refreshing automatically and I keep losing my choices. Very frustrating. Any thing I am doing wrong?
Ashok Mirpuri
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I'm astounded how any app designer could think this horrible app could be better than the
older version is replaced. There is no option to add to family vault. Want to select all pictures taken
today or this week? Yes you can - provided you are happy to do so one by one! Astounding you cannot select
them with one tap! And of course there 8snt any way users can rollback this version! Genius! Even the
support function in the app does not work!
4 people found this review helpful
Donna Locke
Like many others, I hate the revamp update. I used to be able to see my phone albums on the
app and when I was deleting pictures, I had the option to delete from my phone at the same time. I can't
seem to do that anymore which is super annoying when I'm deleting duplicates or things that I don't need. On
top of that, I tried twice to leave feedback through the app and got errors each time which deleted what I
wrote. I hope they switch things back. I really liked it before.
4 people found this review helpful
Ana Vazquez
Extremely counter intuitive and complicated. The only positive is unlimited storage for
Prime. I have installed this app in my second device, tried to upload selected pics to an existing album
(simple right?)... and it's impossible. Must upload the pics (they mix with the existing ones) and later
find them (amongst hundreds) and move them to an album. Simply rubbish. 2 * for storage size. Zero stars to
the app
22 people found this review helpful
Philip Silverman
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Decent App But Previous version a lot better. I don't know why developers have got to
constantly change apps that are running really well. It's changes for changes sake and I know it gives
someone a job but really the last version was tons better, they need to remember KISS (Keep it simple
stupid). It now has an overly complicated layout that's much more difficult to navigate and use.
1 person found this review helpful
Justin Corbett (Corbob)
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Since the update that changed the entire app, many quality of life features for one reason
or another were completely removed. You can no longer select all, making uploading, sorting, moving, and
more very tedious and annoying when managing many images. You can no longer quickly cycle through your
images by date, making you need to scroll all the way down to view older images. You can no longer playback
an album or selection of images in a slideshow. These things makes using the app unenjoyable.
142 people found this review helpful
Kobir Ahmed
Absolutely shocking! Iv used this app for years and has been great. New update completely
messed it all up. Constantly trying to upload but can't and just going round in circles with constant
notifications. The videos and photos are not even sorted by date correctly so makes viewing really hard.
Shocking to say that in all the tech that we have nowdays, a photo back up app by Amazon can't do basic
backing up??
85 people found this review helpful
Nasim Mahmud
It comes with a big brand name. Therefore it's more important that it works fine, each time
and all time. In my case, I found it difficult to get its promised service. It doesn't back up seamlessly,
in time. In many occasions, like now, it started to upload, only when I stated using the app. Another very
serious problem is, it starts to upload folders (say, WhatsApp images) that I don't want and NOT selected
for backup. Seems like a flaw to me.
357 people found this review helpful
T Cross
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Why make it more complicated to know which photo's I've uploaded and which I haven't! It
worked really well before the upgrade! Looks slick but backwards step in user friendly approach now
uploading all my photos including all the rubbish ones! Can't see what's backed up and what's not easily
anymore! Shame. Also can no longer quickly create a link to share my albums it just loops endlessly and
doesn't allow me to share with anyone. Amazon please go back to the old app!
21 people found this review helpful
V B
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Please bring back the option to delete files stored on the device from the Amz Photo app.
Indeed it's not practical to have to delete the same photo from both Amz Photo and device in multiple steps.
Also, please bring back the possibility to navigate through folders from within the App. At the moment it is
just way worse that it used to be, and Google Photo seems more user friendly.
1 person found this review helpful
Emmanouil Sarris
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Just works. Latest update it's just not friendly to the user. Albums are hard for
management. Latest android phones can't upload photos from the gallery, to the app (need to go through the
app directly). You can't upload pictures directly to an album; you need to first select one by one all the
pictures you want uploaded, and then after they are uploaded select them Again one by one on the app, and
add them. You can no longer see the peoples names, just snapshots of heads. And many more..
4 people found this review helpful
A Google user
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Its excellent to know my images are safe and sound, in the big wide world of Amazon. I've
had hard drives fail on me and lose the most important photos. Now I need not worry anymore about any lost
photos, as I have them automatically upload from all of my devices & folders on backup hard disk drives.
This software is excellent. Thank you Amazon Photos, you're a life saver. Plus I get Amazon Prime benefits
added into the bundle.
7 people found this review helpful
Tiuri Elvander
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After Amazon Music now Photos is utterly ruined as well. The interface is more complicated,
all my albums are missing, can't seem to create new ones either and the overview of which photos have been
backed up is gone and these extremely annoying in-your-face Daily Memories are the worst and cannot be
disabled. Amazon clearly wants its users to stop using its apps, there is no other reason to release apps
this bad. The latest update asks for feedback but fails to save the feedback. Another fail.
1 person found this review helpful
Jam Chavez
Used to be 5 Star then the update came. It's so hard to search for your photos. You have to
do it individually. I cannot transfer/Save the folder itself from my Computer to the Cloud. I have to do it
Manually. When it's on the Cloud. You have to search for every photo and make a Folder/Album from there on.
Which is a bit frustrating. What's good about this is you can transfer the Photos without compromising the
Quality. Which I really like. There you hit it right.
19 people found this review helpful
- “Y8ZY” YATES -
HORRIFIC! Don't waste the time out of your day installing it. This used to be a simple easy
to use photo storage app (As it should be!) & now for some reason it has been turned it in to an
un-useable, un-navigatable mess! It doesn't have a single redeeming feature. I can only assume that's Amazon
trying to discourage people from using it. Especially with the cloud service being terminated
208 people found this review helpful
Andy Carter
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This. Is. Dreadful. A re-write of the app, and it now focuses strongly on photos stored in
the cloud, and 'on this day' functionality. Other functionality still includes controlling which photos are
uploaded. This used to be done by selecting displayed photos (on the phone, cloud, both) and pressing
upload. Now you have to press theAmazonsymbol, go into Settings (!!) and then Upload Manually! This isn't a
setting, it's functionality! The release needs reverting to previous. Awful...
37 people found this review helpful
Michael Holmes
Until the recent update, I had this app rated at 5 stars. It retains most of the features of
the old version and the new interface looks clean, modern and is easy to navigate once you've had a play
about with it for a few minutes. Throw in unlimited photo storage for Prime members, it's pretty awesome.
However, it only gets 3 stars now, as photos no longer rotate when I turn my phone meaning that a photo
taken in landscape mode has to be viewed in portrait mode. Why? Please fix this.
81 people found this review helpful
A Google user
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12/16/18: Unlimited photo storage for Prime members is wonderful. Overall, a great app, but
as soon as I paid for extra storage for my videos they keep reuploading constantly, even the folders that I
chose not to auto save. Update 12/10/19: At least once a month my Auto Save folders setting resets and the
app starts reuploading everything again. No duplicates recognition whatsoever, and no way to cancel the
reuploading unless I don't want to auto save the folder.
30 people found this review helpful
Anthony Muñoz
I really love that with prime you get unlimited photo storage for original photo sizes. As a
photographer, that is honestly a huge deal, but the only thing I would have some feedback on is the
interface. Navigating the photos is easy enough, but for someone like me where I need to organise all of my
photo shoots, I find it to be more complicated then I'd like. If they could just make organizing photos much
more simple and creating folders as well, it would be perfect.
264 people found this review helpful
A Google user
I love the fact Prime subscribers get unlimited space for full resolution pictures,
including RAW files. The app needs further development and massive bugs fixes. The auto-save option is
faulty (freezes at 99% of the first picture). Also, it would be nice adding some more features like
uploading pictures straight to an album. At the moment you can only get some functionality only in
conjunction with Amazon Drive. look forward to seeing some changes soon.
156 people found this review helpful
A Google user
I would give this app no stars, if I could. Since installing, it has randomly uploaded some,
but not all, photos from my phone and has messed up what's left. Where I should have photos, I have screen
after screen of blackness or a grey triangle with an exclamation mark in it in their place. I thought this
App just backed your photos up to the cloud but it has left me without so many memories. I'm gutted. In
addition, it fails to connect for any length of time and only transfers a few photos
96 people found this review helpful
A Google user
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Now that Amazon Drive is being discontinued, this app is the only option for sorting any
photos backed up to Amazon. The sortation options here are SEVERELY lacking for anyone with a large photo
collection. You can't even have subfolders, and while there are automatic facial recognition tags, you can't
add custom tags, so the tag feature is useless for any photos that aren't of people. Amazon Photos has some
nice features (e.g. built-in editor) but is not a substitute for Amazon Drive.
Sam Gillies
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UI is not intuitive. Not integrated with sharing options. Only able to share photos that are
on your phone and not from other apps/sources such as Google photos etc. And yes I've tried sharing via
WhatsApp to include in phone folders (no luck) downloading from the apps themselves (not available from
Google photos) and screenshots (why should I have to resort to this?). No option to choose another photo
source to display on Alexa show. No option to add collaborators. Just a terrible app.
7 people found this review helpful
Ashley Sokal
Much better since the upgrade, as photos are now shown most recent at the top in albums.
Thank you for making that change. It's still not a great use experience for albums - please add the ability
to sort albums alphabetically. I'm not sure what the sorting logic is right now, but it's definitely not
alphabetically. Also would be great to have the created date show as you scroll through the photos to know
where you are at in the timeline.
Hristo Nikolov
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New design, new bugs. It suddenly stopped to switch to landscape mode. It should be called
Amazon selfie app. Also, it start showing constant notifications that it won't upload my videos, because I
run out of free storage. Dismissed the notification and it ding again in couple of minutes, so I completly
switched off the notifications. Unfortunately, it didn't prevent the app from showing me that it completed
the photos upload, which even totaly refused to dismiss the message.
66 people found this review helpful
Ruba Halabi
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Clunky to use, isn't easy to navigate around and move photos. However does upload quickly
and is available across all platforms, family vault is a nice touch. The filters and people recognition are
very good. No facility to order prints in the UK as far as I can tell, and does not 'talk' with any of the
online photo printing sites. Still haven't figured out the best way to get photos transferred so I can get
them printed.
168 people found this review helpful
Shelley Kettle
It works well most of the time, we have the pics on oiur tv when its paused. I do have to
adjust it to make sure it pulls through from all of the folders instead of just 1, or sometimes it gets
stuck on the same 4 pictures which is weird. So there are glitches that amazon could work on to make it work
better, but i like how easy it is to stick a picture in a folder and then have it appear on the tv like it's
a digital photo frame.
42 people found this review helpful
Steve D
Capacity: great / Functionality: v poor Prime users have unlimited space available, which is
great. Using the app is clunky and a poor experience (similar to the Amazon shopping app). When backing up
photos via wi-fi it seems to swamp the connection stopping other devices on the same router, even though it
does the backup at a relatively slow speed. Recently (Sept 20) the app is unable to properly backup, getting
stuck in a loop of trying to upload a pic, with others in the q unactioned.
Pam Buckshon
Hate that Amazon Photos is constantly refreshing if you have to use another app or check
notifications. If you are partway through creating albums or setting up your Fire TV screen saver, it resets
to the top and you have to go through all of the photos again to continue. And really there's no other
reason to have this app on your phone that I can see. Huge waste of time and effort.
37 people found this review helpful
AJ Moore
It is the easiest way I have found to get photos off my android phone. The process is
fiddly. And I don't seem to be able sometimes to end up with a JPEG file, just some sort of htm file. Shame
Amazon Photos is going to be withdrawn, really. They do the same with credit cards, of course. Set up
something with good features, then withdraw it. Why??
32 people found this review helpful
jonathan james
Dependable back up for all your photos. The app features easy and effective back up from all
your devices, so you don't even have to remember to do it. You can organise onto albums and there's date
ordering by upload and date taken. My reservation, all one of it, is that I'd like more file information to
be available, specifically for type and size. It would be easier for me to delete images I don't want to
keep.
280 people found this review helpful
A Google user
I like that the storage is unlimited and high quality but some features don't work that well
such as the "Places" feature. For some reason it hasn't been able to pick up on any of my photos locations
from Mexico to Russia to Alberta, etc. I don't think there's a way to add it in manually either. So that's
disappointing... otherwise I enjoy it and the Photo of the day notification is awesome reminds me of the
Facebook memories :)
130 people found this review helpful
vien thai
It's great for uploading photos to Amazon when I have prime. But the downside is when I want
to browse photos through the app on Android it's a total different story. Quality is just junk, even if I
tried downloading any source of high quality photo, it ends cheap quality. I'm not a computer user at all
times, I'm more as a mobile user, so on my experience on my end is not great. If I was to use on my desktop,
sure everything is as advertised.
23 people found this review helpful
Caitlin Biehn
Not user-friendly & lots of bugs - Auto-save features isn't working properly. I can
either automatically save ALL of my photos or NONE. If I have it set to upload specific albums, it won't.
Very difficult to browse the photos as the way everything is sorted is not efficient. I don't care about my
memories from this day last year, I care about backing up important images and sharing them among my
devices. The latest major change left this app undesirable.
33 people found this review helpful
Pedro 2005
As it does happen often, you change a great app, and you screw it. Amazon app was good.
Minimalist. One could navigate easily and create folders as far as I am aware. The update made app
cumbersome. Harder to navigate. Cannot create folders anymore. There is album feature but it's not
straightforward what album actually means. I tried to create folder and was unable to do it. Sad.
7 people found this review helpful
Alan Clarke
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The latest update has converted this photo storage app from one of the best out there to
being completely unusable. No longer can photographs be viewed in landscape. So much functionality has been
stripped away to downgrade the experience. This is such a disappointment. So many wasted hours uploading
photos and creating albums that cannot be viewed in the way they were taken.. Either this is a bug that
needs to be fixed pronto or is part of a policy to simplify the app that has gone badly wrong.
124 people found this review helpful
A Google user
Wow! The opposition had better watch out this shows real promise. I particularly like the
fact that when you move to trash you're given the option to move the cloud item (s) to trash too. It may
seem a small point but with the modern propensity to snap just about anything she comes to spring cleaning
in the past cloud storage really built up which not only meant a lot of unnecessary storage built up, but
more importantly browsing old storage is considerably easier.
40 people found this review helpful
Charles Maheu
Good app and great service. App needs polishing. The app doesn't behave as smoothly as
Google Photos does for example. Going full screen on a photo makes it "jump" on the screen, the animations
are not consistent (swipes to open a photo and zooms out to go back?), some gesture don't work all the time
(like swiping down to close a photo : only works if the photo is fully loaded ?!?). Works great but isn't a
smooth experience.
125 people found this review helpful
Becca Wicks
I love how simple it is to back up my photos using Amazon Photos, and how clever it is at
identifying faces so I can search and look through all my photos of certain people (and combinations of
people) with ease. My only complaints are that a recent update appears to have taken away the ability to
easily (if at all) tag faces it doesn't automatically recognise, and the ability to see who is in an
individual photo.
18 people found this review helpful
Antony Brook
The updated app is appalling. All the great features of the old app have been removed, with
an app that is not fit for purpose. Photos no longer rotate, and you are unable to manually rotate them
without downloading each photo. The on this day feature is now not on the home page as before. You are
unable to edit your photos in the app, but have to download, edit and upload. When are all these unwanted
features going to be addressed? The old app was brilliant
162 people found this review helpful
A Google user
All my photos are gone and locked. I can log in, but all my photos and videos are
unavailable to me. I can not download, upload, and view delete. Can not change any settings on the app or on
the website. It only say "your Amazon account has been locked. Contact customer service. That has been a
nightmare to talk to or deal with anyone. They seem to think I can't log in this is not the case. I think my
device needs to be updated. Yet I am able to access my wife's account & photo's no problem
Daniel Kish
Not user friendly. The only way to select photos to add to an album is manually selecting
each photo. In an age where during a two week vacation over 1000 photos are shot, this is ridiculous. If
there is a way to add photos in a bulk, I could not find it, which is still a testament to a bad UX design.
One would think that Amazon could afford an app with the most basic features that are obvious for all the
other apps. The good points are the unlimited photo storage for prime members
45 people found this review helpful
Valeria Canzoneri
Cannot backup (save, no sync) as usual. I remember like a few months ago I was able to
delete any files from my smartphone and that file was still available on Amazon; vice-versa, I could remove
a picture from the Amazon cloud but it was still on my phone because there was an option asking whether you
wanted to keep/delete a file. Now, this option is no longer available, so that basically I'm only able to
sync.
6 people found this review helpful
LD
Unlimited photos at original quality! That's all you really need. However, for me the photos
have issues with uploading in the background. I have to visit the app every now and then to retrigger the
uploads, unlike Google photos where photos and videos are uploaded in the background. Also face recognition
isn't that accurate. Many faces are merged with other people's and many pictures aren't detected. The app
doesn't have the option to click on someone's face to see all their pictures.
273 people found this review helpful
Azierena McQuaker-Lee
I like the app. I'm always running out of space on my phone, so having an option like Amazon
Photos included in my prime membership is a big bonus. I wish I realized I had the option sooner. You only
get 5g of video which isn't much, so I ended up paying the extra $20 per year. Not all photos upload
automatically either so you need to double check which is annoying
162 people found this review helpful
Vincent James
Was an excellent 5 star app but recent update has ruined it totally. Doesn't work as well or
look as good. Lots of things are now poor. Didn't seen to have been tested properly. One simple example is
that the landscape mode doesn't happen anymore when you turn phone sideways You can't let them know of the
problems as feedback option doesn't work it just gives an error when you try and send it.
62 people found this review helpful
Christine Jenkins
Very good experience, its a great way to keep photos. In the middle of trying to create
several albums.
A Google user
It would be a big improvement if there were more options for organising the content display
and access arrangements. eg. to be able to organise images and albums alphabetically, or some other user
selected criteria, rather than by date. Images which originated from a paper print don't come with a
meaningful date, and albums may have been created in some sort of pseudo random order. Better access to the
title metadata would also be very welcome. Otherwise I like the app very much.
34 people found this review helpful
Pete
Used to be 5/5 but they've recently updated the look and now, whilst it looks nice and has
some nice new features, the ability to do simple things such as filter only videos or photos isn't a thing
anymore. I've got 5gb free video storage, I've hit that cap, that's no problem I'll delete some. But wait!
Now I have to go through all my photos and find the videos individually?
125 people found this review helpful
A V
Can no longer share images to app. Used to be able to select an image in the gallery, hit
the share button and the Amazon Photo app option would be there...perfect!.... Now it's gone, disappeared,
has ceased to exist, can't even search for it. It's as if the app isn't installed on the phone. Could the
kind folk at Amazon development please do something to make the app 'appear' back on list of shares. Thanks
20 people found this review helpful
Dave Webster
Literally managed to take a bad product and make it worse. Not rocket science to create a
simple interface that gives me control over what I upload and where it uploads to. Just want to manually
select images, add them to an existing or create a new folder them. Instead, you have to faff through a bad
interface, upload photos from your device, go back to the bad interface, select add to album THEN select the
album to add to and move the items. It's a terrible process for something simple.
71 people found this review helpful
Beth Handerson
This has been the easiest means of backing up my photos without a doubt. Set it and forget
it, often the best way. Too many people complain about losing images or not having backups and losing their
hard drives. How??!! With an offer like this, it's a no brainer! Dlif you subscribe to Prime, and most
people do for shipping, this is free, thus paying for itself right there with peace of mind! Perfect!!
458 people found this review helpful
Mik Constantinou
Been using this app for years, and while I'm generally happy with it, in recent days it's
been failing to upload due to connectivity issues. I've confirmed that BOTH the WiFi connections at home are
100% fine as all other services work without issue. Amazon Photos is the only app that complains about
connecting, and always after uploading one or two photos first.
Hentie de Vries
Honestly just awful. I struggle to get photos synced, there is no sync button./option. I
eventually cleared all app data and it synced. New photos are not syncing straight after fixing it by
clearing data. Some photos upload properly, some only upload a thumbnail. Why!? I would have to go through
thousands of photos to see which uploaded properly, and which did not. In other words, without doing that I
cannot delete photos of my device. This app is a half arsed attempt to compete with Google
3 people found this review helpful
Dirk PV
Although it's nice I get unlimited storage included with my Prime membership, this app is
only good for backing up I'm afraid. It constantly pushes me to 'back up' photos automatically or 'risk
losing them'. Worse, this app seems to lack basic functionality like changing the order of the pics in an
album; mine are all newest to oldest and I'd like to switch that but can't. Also doesn't remember prefered
settings.
67 people found this review helpful
Daniel Rodríguez
The latest UI change removed many options: you can apparently no longer pause an upload
(slow connection saturated by the upload? You'll have to kill the app!) / Your local photos are no longer
displayed, only the ones already uploaded / Uploading a big file manually doesn't show you the percentage,
so it's impossible to know when it will finish. On top of all that, the new UI is kind of awkward and it
seems to lack a dark mode.
3 people found this review helpful
Michael Neal
The recent update is very disappointing. It's taken away a lot of the clean and easy
functionality and replaced it with a clunky and difficult to navigate shoddy UI. Trying to be flash and
focusing on memories and on this day. Now I can't use my phone easily to upload pictures and add them to the
family vault. Not even clear where the family vault is. I now have to login on my PC as an extra step. Very
frustrating update. Wish I had not updated to the latest version!
4 people found this review helpful
Annie Ch
I love it! I've been using it for the past 6 years and I still love it. I've changed phone
brands multiple times and this app has allowed me to do so without losing my pictures in the process. Of
course there are some things that could be improved (like taging people/faces the app doesn't recognice, or
being able to change tags of multiple pictures at once), but the overall service of the app still earn the 5
stars.
Dios
I was surprised to find photos of things I deleted from the GALLERY APP But'm not positive
how I can get the photos in this photo gallery except by screen shot It takes photos of everything like
recipts so I have to go through it and trash them I know there's alot more I have to delete ALOT I Wish u
had it so I can delete a bunch at once If I can I'd like to know only problem is I am not computer savvy
because I don't like computers and the fact people are so enslaved by them 24/7
Cindy DeBerge
It would be nice to create subfolders. And also add a description to the photos.
Ayaan Shaikh
Functional for what's needed, but slow and lacks features.
Hewlett D Brewster
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Nice emergency storage, , it's seems more secure than Google drive, even Google one, I have
all three because, my social media account been tampered with by strangers that knows my passwords, ect and
lives near by, so having additional storage for documents, pictures, ect, make it possible for me to hold on
to them, not to mention now I'm in a homeless shelter with no food, these people in the homeless shelter
still tamper with you wgen you go to sleep, and somebody even tampered Amazon account
k pruitt
Photos that I couldn't find on my phone, I found when I uploaded them to this app. So cool,
thank you Amazon
Johana Horta
I love this app. It puts together my memories in a great order.
Juanita white
Very easy, and I appreciate the reminders of pictures taken the year before!
Tanya Fuell
I love being able to have all my pics accessable no matter which device I use and there
isn't a limit. However, I already pay for Prime so why do I have to pay even more to save my videos
Steven Hilton
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Good photo app, but not so good on a tablet. Can we have the option to have the app in
portrait mode as this would be better for viewing on tablets.
1 person found this review helpful
Mae Hayes
My phone was malfunctioning because I had too many photos on my drive. Access to Amazon
Photos has freed up space, and my phone is working better.
CJ Restemayer
Like that I can get pictures on my Echo for my family. Wish the system was a little more
user friendly.
Felipe Cañas
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Works well for the most part. However the notification about uploaded or pending uploads
never goes away and it's super annoying!
Rob Fleming
Love the ease of use and would highly recommend.
Vimal Krishna
Best part is unlimited image storage and option to upload during charging only.
Kountry Fried Crafter
Answered not sure on the questions because I have used it yet except for text. But enjoying
the storage.
Parnecia Gough
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use to be my goto for all things Photo related, now you can't edit or save, not user
friendly.
Diane Palmquist
Stop notifying about every photo upload!!!! If I take 50 photos do I want 50 notifications?
NOOOOO. It isn't 1986 and this isn't "You've got mail'. Stop it.
Paul L
Great... But storage hungry. I have a lot of photos stored on the amazon cloud, and as soon
as I install the app it starts to sync the thumnnails/telling me the photos of this day in the past. I love
the past photos, great feature. But my phone can not handle that punishment on the cache. I'll have to
uninstall again soon, currently I ahve to clear the cache daily on the app just so my phone continues to
work (I only have 1-1.5Gb free normally)
Michelle Fernandez
Very easy to use and find photos, even from months and years in the past
Dave Cronin
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If you have an Amazon Prime subscription this is great. Can backup automatically or manually
and from multiple devices and we love the "on this day in years past" feature. Just pops up with photos from
the same date so lovely for little reminders of special occasions and holidays etc. You can create albums
for sorting photos and the Face recognition is really clever too (if not a bit scary how well it works). 😳
I think it reduces the resolution though so don't get rid of your originals.
185 people found this review helpful
Andrew Flynn
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Useful for backing up photos but the setting menu to choose which albums are uploaded is
pointless. All say no apart from 1 album I want to upload with pet pictures for our echo show display.
Rather than that 1 album it uploads everything off of my phone. Even after turning the albums on and off
again. I've had to remove permissions for the app to access my photos as it was still automatically
uploading even with the feature was turned off. It was even telling me to turn on auto-upload.
8 people found this review helpful
Matthew Crighton
1) Regularly get occasions where the app tells me that photos are being uploaded but there's
no progress bar and changing / disconnecting / reconnecting internet does nothing. Often requires device
restart to fix. 2) How does Amazon not provide a way for us to see exactly WHAT images are being uploaded?
3) No ability to cancel the upload once it's started, at least not that I could see. Not a good experience.
34 people found this review helpful
edwin grosmann
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It was already exceptionally bad. And now they have added a tracking company named 'Branch
Metrics' to their latest incarnation. I have reverted to version 1.48 That's before they removed local file
browsing and made the ui messy and unusable. Also is the tracker not on this version either. Edit; version
1.48 [last version befor major skrew up] no longer works. Had to upgrade. What a joke! Can't see photos
without internet!! Cannot browse local photos!! There is a tracker scooping up my data!!
10 people found this review helpful
Linda Shapley
My only complaint is that I need more storage space. I have lots of short videos of my pets
and I don't want to lose them.
Lorena Arroyo de Anda
Im new to this app, so as for now everything is working fine and I have all my photos safe
in case anything happens with my phone 😆
Rosemary Ervin (Rosie)
Very quick and easy to set up. All photos are in one place and it's very easy to find an
event by date. You can also find photos for individuals!
Patrick Paquin
Great alternative to Google Photos. Has almost all the same features, love face recognition.
Only issue that I can see with the app is the filtering. It seems like its not refreshing the photo squares
after filtering, so when you tap on a photo after filtering it's not the same image you tapped on. Other
than that I absolutely love the app and functionality. Unlimited photo storage is what brought me over. The
video upload can stand to get more space but Amazon needs to make money somehow!
65 people found this review helpful
Ashley Severeyns
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I can't even see my past pictures just only what im sent every single day in daily memories.
But if I click it there's nothing available. I am extremely upset and completely disappointed as I've used
this app 10 years.
1 person found this review helpful
A Google user
Easy to use and discreetly backs up your photos in the background. It then gives you "on
this day" photos for previous years, even if they are imported into you phone, in my case from the early
noughties. This feature is better than google photos as you have control over the viewing as google will
only show a slide show. Doesn't do albums etc as well as google, but their is an album which you can create
that provides photos for the amazon fire tv screen saver. Really like that!
162 people found this review helpful
Richard Sanchez
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Great pictures and add ons. Who ever is taking these photos 📸 is doing a fantastic job 👏
3 people found this review helpful
Angelena Byrd
Very convenient the fact that I don't really have to do anything and I love the way the
memories are presented.
Nishikesh LNU
I'm happy with the function of photos but I'm not happy with the video function which only
allow me a 5G of space. Could you please increase it I have been a loyal customer for Amazon for a very long
long time.
Rapid Bluetooth
Please bring back Amazon drive, or at least add ability to make and save photos to my own
folders, and view only that folder and not very photo I ever taken, so if I go the beach, and make a folder,
At The Beach, I can add that days photos of the beach to it the way they should be saved... (It's not hard)
... Hopefully in the coming updates this will be added. ( But I really don't see why it's wasn't at the
forefront from the beginning). Really feel let down by Amazon developments.
255 people found this review helpful
Hannah
Very disappointed with the new look of this app. In Family vault, there is no search
functionality at all. I want to be able to filter by who added the photo to the vault and by date rather
than having thousands of photos in a huge list which is not searchable. Don't like the new way of showing
daily memories either. A definite step back from the old app.
37 people found this review helpful
charyl melson
Love this app. I know I can share with my social media, messages and messenger. I have not
yet anything printed but I do believe we can have them printed. As for a backup I not sure but I do know
this much it out does Google.
Laura Williams
It's easy and convenient, and when our Prime membership was disrupted, we logged back in
after rejoining Prime, and everything was there!
A Google user
So much better on my Android Dropbox lets me down since I upgraded to Pie. With the newer
phone (Galaxy S9+) dropbox constantly sends messages that I have too much data. I am willing to pay for
storage, and I do, but only for the best primary offering first. It also misses many photos and sync is
slow. Amazon photos is the best of my three, including a very close second Google Photos.
23 people found this review helpful
Larry Logsdon
Very happy to be able to store my pictures and videos so I don't loose them.
Wayne Moffett
Yes I do enjoy the app because of the different options it offers, ex. my opinion is the
editing, photo books, frame variety and of course the overlays or Avatars which I make for all of my
contacts with the latest which we always get a laugh out of it. Actually this review just reminded me to add
a new method of payment since I have just relocated to a new financial institution.
Michelle L'Heureux Dearborn
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I share pics easily and I like the past pictures that come up on the day a year ago.
A Google user
It is time for Amazon close its own programming Team and outsource this app. Using Amazon
Photos more than 5 years. It was NEVER able to delete (Move to Trash) in a smooth way. Is this really
complicated? I reset Amazon Photos at least once a month, since during the backup process it hangs: stops
progressing at some point. Restart, Force Stop-》run it again doesn't help. Need to delete app at all and
then synchronize again. Most probably will move to Google Photos or buy own NAS storage. Thanks!
5 people found this review helpful
Javier García
With the last update Amazon Photos can't be my pictures app manager any more. Eliminating
the option to delete photos from my device was a huge mistake. To me there's no point in uploading photos if
I can delete them also on my device. And the feature that always has been missing is still missing: auto
delete from device uploaded photos. Probably will have to pay now Google to do what you guys could have done
right. This was my favorite app for years.
8 people found this review helpful
Simon Harrison
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Since the switch to the new app, Amazon photos has become a real pain the use. The biggest
issue is that there is no way of telling what you have already uploaded when using manual upload mode. This
means I can't ensure that I've backed up all the photos I want to save. The old app used to show an icon
against photos that has not been uploaded. To add salt on the wound, the feedback function fails to work
every single time!!
131 people found this review helpful
Kween jade
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Edit: this doesn't compare to the competition. Amazon clearly doesn't care. Don't waste your
time. . 1) being able to caption photos or at least edit the name. 2) better sorting filters. 3) a select
all option is necessary. 4) better search (currently sucks at finding anything). 5) a dark mode would be
nice...6) a way to find blurry, dark, and duplicate images 7) a quick way to scroll directly to the bottom
of an album
74 people found this review helpful
Pete Matthews
Used to be a really good app, very intuitive and easy. Now it's awkward, cumbersome to use
and as intuitive as a squashed frog. It's determined to get you to auto upload all your images but I don't
want to save the drivel sent from work and funny pics from friends. Sometimes being knowledge means knowing
that you know too much for everyone else, bring back the interface for dummies
38 people found this review helpful
M Jeffrey (Not for Youtube)
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Albums missing. Went to add my new albums so I could use them as a screen saver on my Fire
tv and all the albums I just organized aren't there. I'm not going thru every photo and organizing them
again on this app when I've already do so on my phone. Really ticks me off.... I don't know why they don't
ever leave well enough alone. I hope my new albums all eventually appear or I'm uninstalling this app for
good.
27 people found this review helpful
Kazondra “Mexican” Rodriguez-Pitard
Love the memories of previous years photos, wish there were more storage for videos on the
free version. Overall very good app, and the free storage is a win
Gary Voluntary
the app does what it says itvwill do. a great improvement would include more space for
videos
1 person found this review helpful
Latoya Ocampo
I don't care for the app after the last update. It's just not as functional as before,
therefore not as easy as it used to be. I have to find my photos now to upload them, even then I don't know
where some of them end up, and something as simple as rotating the screen to view pics in landscape is no
longer an option. Also, there's no indication if you've already uploaded a file. I hope there's a better
update coming soon. My previous review before the update was 5 stars.
1 person found this review helpful
Benjamin Gooch
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Edit: Uninstalled. I set this app to ONLY UPLOAD MANUALLY BUT IT UPLOADS AITOMATICALLY
ANYWAY. AMAZON IS STEALING MY PHOTOS. I ONLY WANT TO UPLOAD THE PHOTOS I WANT, NOT AUTO UPLOAD. HOW DARE YOU
EFFING EFFERS!!
Chuck Keehne
It is really good. A bit slow to up load from the cell phone camera. But it's still good.
D
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With the update previous to this one, I was not able to edit photos. This has been
rectified. Thank you. However, after that was fixed, whenever I shared photos or videos, I was able to type
a message before sending them. With this latest update, there is no more option to type a message before
sending the pictures. This made things so much simpler and I didn't have to send a separate message
explaining sometimes what the picture is about. Please bring this option back!
63 people found this review helpful
Athina Meletiou
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Latest update makes the app virtually unusable. Hopefully the fact that almost all reviews
echo the same, will make the developers revert to previous version. Also completely ridiculous that they
removed the option to delete photos from Amazon photos account *and* phone simultaneously. This was the best
feature of the app as it helped keep phone clutter-free, now users need to duplicate the process. Please
please please bring this back.
27 people found this review helpful
Stephen Warhurst
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update version is awful! The interface is less intuitive with reduced functionality.
Formerly it was possible to delete duplicated or poor photos from the app, the device or both. now only from
the app meaning more taps and swiped to remove from device. Photos can only be viewed using the app in
portrait mode meaning they are very small when casting and videos are not worth looking at. Not sure how
this update passed QA for final release. Amazon have been aware of these issues for months.
111 people found this review helpful
j5s9c
Seems to work fine..New post Dec 2020, checked my stored photos for last year, only one
photo to be found. 6 for the year before. No idea where they are. Tried to download a photo, just to try it
out, it said downloading but can't find it anywhere on my phone. Disappointing as I thought all my photos
were being backed up.
Nick Di Blasio
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Great app . Like the idea that it backs up my photos . So if I were to lose my phone there
all back up . Just like Google photo app or Google drive for backing up file . but this app is great for
photos , if you wish u can back up files as file . Makes u make different folders as well . Thx keep up the
great work hope they add more features in the future.
88 people found this review helpful
G R E L L O T
So far so good. Haven't utilized it much just backing up pics so I can dump google. Only
reason is the unlimited storage for free. Change that and will flip back to Google in a heartbeat
Katie Bartley
Easy and organized,🌟 optional automatic picture upload,🌟 hidden file options,🌟 love the
face recognition,🌟and of course the unlimited storage. 🌟📷
1 person found this review helpful
Shay Elkana
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Super bad experience, when choosing pictures for an album, 1st - they give you a scroll with
a date stamp, so you have scroll "page" by "page". 2nd - after you choose a few pictures if you clicked by
mistake on the "android return menu button" they don't present a describing messages, they just get back to
the album. I spent 1.5 hours choosing pictures and pressed the retun button by mistake, all my work is gone
🤦♂️.
2 people found this review helpful
A Google user
What's not to like? Great way to categorize photos, and love the memory reminders.
Carlos Irineu
Short summary: utterly useless, no point in using it. It's really slow, compared to Google
Photos. There's is no interface to speak of. Photo grid is amorphous Ana makes no visual sense. Deleting
comes takes forever. My app doesn't see that I'm an Amazon Prime member (or at least that's what it said a
couple of times). For a company that has so many investments in server and high end IT, this app mama no
sense at all. I've just erased it.
4 people found this review helpful
Natty R
I love how it makes. Photo collages for my photos by day and by matching photo subjects.
Frouk B
This new layout is the worst! Tried to report feedback but even that failed. The worst thing
is, it auto uploads my photos on data plan! Even though its all turned off! I cant check my photos without
it. Fix that asap! I can't scroll anymore by date, i have to check thousands of pictures what date i am on
so finding something is not possible without taking ages. That stupid feed cant be turned off, i dont care
about what happened on this day when. And its difficult to see what has been uploaded!
8 people found this review helpful
A Google user
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When trying to upload certain photos from Google Photos to Amazon Photos (to view on my
Amazon Echo as a swiping background display), this app can get extremely irritating when I'm trying to
create or add photos to a current album. There's this 2nd step of 'backing up' photos that's necessary in
order to upload photos to an album which is time consuming and pointless. Please make it possible to add
photos anywhere on my phone to a direct album to make this app worth 5 stars! Thank you.
28 people found this review helpful
Scott Greer
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Great way to organize photos, edit and print.
Shaunna Lewis
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Did not ask me to select which folders on my phone to backup at 1st use, it starts pulling
all my photos then kept trying to use them as screensavers on my firetv. Had to stop sync then try to fix.
The interface in odd, hard to sort through images. Why does it need to show u every single photo on your
device? I just want to see what is in the cloud storage only, no way to sort this, or to sort by anything
useful. I just want a simple a backup solution,this is invasive and not user friendly.
5 people found this review helpful
Raymond Pierce
Works seamlessly with my phones operating system and syncs perfectly with all my other
devices
carol campbell
So far, so good!! I am not good with electronics and expected difficulty understanding my
photos on my computer but seems to be working fine. I don't like change. Lol
Erez Zevulunov
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Great benefits with prime. Just works well on photos and videos.
Joy Pearson
Great app. Transfers photos easily very easy to use. Would recommend
A Google user
I really enjoy the amazon photo app as it's a great way to back up my photos. I like the
little 'throwback' reminders of photos taken on this day in previous years. I also really like the 'people's
function as it's a great way to find photos of people. I gave it four stars instead of five because it does
sometimes group people incorrectly and if it recognises someone wrong in multiple photos then you cant
ungroup or tag them manually to correct it. I also find that uploads glitchy sometimes
Justin Rille
The new update is GARBAGE! They revamped the whole thing and it's so bad. It's a lot harder
to navigate and not as organized as the last version. Everything is more difficult. And when you select a
picture to view from on this day and hit the back button, it takes you all the way back and to the top.
Everything about the update is horrible. Less user friendly.
84 people found this review helpful
Liz Nenco
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Up until the last update it was possible to manage photo storage on my phone via this app
but not anymore! Could you please bring this option back?? If I didn't want a photo, I could delete it from
my phone and from Amazon storage in one go rather than having to do it twice. Also if I wanted to keep a
photo but not waste phone storage, I could delete it from my phone using the app, and a message would
reassure me that the photo is backed up on Amazon Photos.
9 people found this review helpful
A Google user
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Well up until today, this app has been working great and I've been happy with it. But now it
just keeps closing itself within a few seconds of opening it. I've removed the app twice and reinstalled it,
but it's still the same. I open it and it crashes after a few seconds. Really annoying and I've recently
uploaded almost 6000 photos to it and removed them from my phone. Not much use if I can't use the app. Like
I said, it was working great. Anyone else having this problem? I've sent in crash reports but no reply yet.
Come on Amazon!
22 people found this review helpful
Sarah Ellen Macdonald
Great to have photos easily to hand, still new to this and still exploring
Jill “4GetMeNotts” McKenzie
I love that photos are presented to you in various styles, formats & I just adore the
"Remember the day" for the lovely reminders. That you can choose to make albums, print photos or design
collages is very personal which I appreciate. I love that it brings back those treasured moments with lost
loved ones, the little things that were captured & mean so very much. Brings me great pleasure. Sheer
genius.
2 people found this review helpful
Pretty on the inside Rose
Love this APP..it does all the work for you. Just snap pictures and they auto save.
A Google user
Very difficult to rate this app, as although it downloaded ok, as soon as it took me to my
Amazon Photos page, a box appeared, asking me to download the latest version (which, by the look of things,
I'd already done!) Anyway, I did download whatever was going to be more updated than the last stated update
of 2018, & once again went through the whole procedure, only to discover that yet again "the" box
appeared, asking me to download the latest version! At this point I uninstalled the app!
Elaine Vickers
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Love the app! Great to have my photos available on all my devices.
Bluean Whites
It is very annoying that it automatically adds any new folder with out asking if the new
folder should be added to the list of folders to sync. So if I take a photo for an advert, or a screenshot
for the first time. It adds it to the uploads without asking, until I manually go into settings, remove the
it from the list and delete the unwanted screenshot or photo. Amazon are potentially learning more about you
from your photos. It should look at folders I select.
2 people found this review helpful
Benjamin James Benney
I love it, my only pro Lewis syncing. Sometimes I have 4 duplicates.
A Google user
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This app is just awful and so is the Amazon photo storage. It does not reliably upload and
it seems that any organization of photos (such as in folders) just gets totally lost, lumping screenshots,
actual photos, random pictures etc all in one. Since the point of it is to have a backup of photos, there
should be a easy way to get photos back from the storage, but there seemingly is not. I dread the day I
would actually have to rely on this to get my photos back. Already cancelled data plan. Avoid
98 people found this review helpful
MaryAnn Engel
Very fun way to see your photos every day as a screen saver. 😀
Ebby Faith
It has been nice for storing my photos, but I thought it was unlimited photo storage yet, I
have photos and videos that can't upload because there isn't anymore storage.
Jason Quinn
New UI is truly terrible 🚫👎 I've been using this for over a year and it was my go-to photo
storage, it was brilliant and even better it was easy to use! But now, whoever is the big brain at the dev
team who decided to go with this UI needs their qualifications rechecked, this is the worst UI I have used
for an app. It can no longer be navigated intuitively like before. I highly doubt they'll change the UI
back, as always with big companies, it's conform or be crushed. It's a shame.
3 people found this review helpful
Anna Twink
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Every time the app unexpectedly knocks on the cobwebbed door to my heart it brings back
bittersweet joy that makes it ache.
MadameTruffaut451
It takes a while to download. It's how it can organise my photos that I like.
A Google user
Hi. Some useful functionality and quite speedy. Would love it the following could be
improved: 1. Option to exclude my phones camera roll (mixing it with my camera photos uploaded). 2. Option
to sort so photos don't always have to be viewed in reverse - eg. Oldest to Newest etc (by filename too if
possible) 3. Settings option not to include the blurb every time the photo is shared - this is annoying to
remove the text every time. Thanks.
28 people found this review helpful
Liam D
Still has plenty of bugs when compared to Google Photos - uploads are clunkier, and when the
app is running in the background it seems to lose track of what it was doing. If you keep checking in on the
app it eventually gets there. If you were paranoid about it going wrong then the desktop app may be the
better option. Unlimited photo storage (for now) is a huge bonus and I'll continue to use the app for that
reason.
51 people found this review helpful
A Google user
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Suspect there's a decent app in there somewhere, but it's way over-complicated and the
help/support is utterly useless. I'm using a mobile app, but all the help relates to desktop. Why? Some
photos are uploaded to the 'cloud', others aren't. Why? Most annoyingly, the option to download certain
photos is removed, seemingly at random. WHHHHYYYY?!
40 people found this review helpful
Richard Miller
As long as you're a subscriber to Amazon prime, you are good to go! I would suggest a double
backup scheme however. Never rely on a single repository. Love Amazon photos 🙂
LizzyAnd Leo
It says if I'm a prime member that I have unlimited storage. Nope. It's only 5GBs. Then it
cuts you off. I'm a prime member. I pay yearly. I pay the highest amount and it's NOT unlimited.
1 person found this review helpful
David Clarke
It is a good alternative backup to other cloud backups. It means that if I get locked out of
one, I don't lose my photos.
Kristian Murphy
I would rather have told the app what photos/albums to upload.... Now I have to wait for it
to finish, because I can't stop it, so I then have to spend hours deleting the files I didn't want it to
save
A Google user
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This app is missing so much. It shows me all my photos on my device not just the photos on
Amazon. My gallery app does this already. I have no way to manage the photos on Amazon via phone. This is
useful if you want to delete photos off both devices but I don't want to see this. There is no option to
display only Amazon. If you go to upgrade storage space, there is no way to back out of the menu without
force closing and restarting the app. Unfortunately you should just use a web browser instead
10 people found this review helpful
james neveu
I've been using Google photos for a long while and decided to try Amazon Photos and compare
both, so at this point I'm undecided and give 3 stars for now but I'll be back after a thorough test
period...so far so good To be continued.........
Tai Nguyen
Old apps was fine. W new update and pay for unlimited video. Uploaded pictures and videos
take forever. Not sure if I'll continue pay for the unlimited video storage if it lag anymore. So
disappointed
Sheila Richer-Lafleche
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Love the cloud storage and security of my photos. This app is excellent for storing my
photos. No need to save photos on my phone.
D W (Word2YoMutha)
Love the ability search by place, organize by people, and order prints and products right in
the app. Easy to use too
V
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I wish Amazon photos was the default photos app on our family's phone and not Google photo.
Subjectively speaking, Amazon Photos close Google photos out of the water!
1 person found this review helpful
PegEgg Eggleston
I'm a mature woman who is just keeping up with technology. I like it easy and easy to
understand. Amazon Photos fits the bill.
Roger Coates (Dodger)
It rates the same as Google back for photos. Easier in ways to Google app. That is brings
memories from past years up automatically
Kurt Dickason
+Unlimited photo files. +Chronological order +Easy download -Video file limit is kinda
small. -uploading files requires some manual help to get it going.
Tony Carlson
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Stupid that I can no longer delete photos from phone same time as I delete them from the
app. Adding photos to a group and inviting people to that group is buggy.
1 person found this review helpful
Patricia Price
I love this app. The reason for 4 stars is that it takes minutes, sometimes hours before a
picture will upload. Otherwise it's great.
Ann Clarke
Once you know your way round the app is easy to use, and it also displays random photos on
my Ammazon show, quite pleased with the photo app.
Diane Wetherbee
We very much enjoy being able to look at our pictures on the television. Love the way the
phone just transfers them over.
Gary Hill
I like where they put music to the photos and pick out the photos that matches together
Robin A. Paredes C.
I love it is an easy and useful way to share and organize your photos and display them in
many devices, like a portrait all over the house and from every part of the world 🌎
Deanna Cassidy
Love it! I love pictures and the grandkids love coming over and looking at the books we
created. Always helps us relive the memories.
Jules Holland-coy
I having them saved in two separate secure places and i get so many options to print make
videos many many more things that makes this app amazing!!
Larry Williamson
It groups the pictures, occasion and dates so it's easy to find. Nice feature.
Marc Summers
I ordered animed gastrointestinal food for my mums dog. Delivery was excellent but every tin
the pull ring snapped. 12/12. My mother is 80 in November and with rheumatoid arthritis in her fingers I
bought her a can opener which you described as electric but needs AA batteries. This tin opener which I
purchased for £23.99 does exactly the same as a £12 tin opener from Morrisons just a different colour. Is
like a full refund and if you need your product back I can arrange that. Regards. Marc
Brenda Williams
Great experience! Still not sure of all of its capabilities... still learning it. Wish I had
more video storage capacity...:(
Dee Johnson
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I actually love Amazon photos. Unlimited storage at no cost. Couldn't be more grateful for
that. Thank you Amazon for keeping all my pictures in one place
Rosie Zelaya
It's been easy to upload pictures and to share a folder where others can share pictures with
me to upload to the app/tablet.
1 person found this review helpful
David Tucker
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Great features, very reliable. I appreciate that the app stores the original hi-res photos
in the cloud, unlimited for Prime members.
5 people found this review helpful
jonto
Very simple to use and comfortable knowing that I have an additional back up storing my
photos. I think it's necessary to deploy a failsafe for my photos as I've lost a lot of precious pictures a
year or VC so that could have been prevented by setting a back up storage app and is an easy to use option
with some additional features that are a bonus.
3 people found this review helpful
Brenda Beamish
I love that unlimited storage is included with my Amazon prime membership, otherwise I would
have lost so many photos on a phone that completely died.
Clarence Nickerson
This works well with creating memories and also storing your photos and videos. This way
you're able to keep your phone memory clear.
1 person found this review helpful
Estelle Charles
Love that your pictures from your phone are automatically uploaded onto Amazon Photos, and
there is no fear of loss.
Ron Mitchell
Unable to edit photos. Application freezes every time I try. I have a brand new Pixel 8.
1 person found this review helpful
Melissa Crossland
Great free storage. Limited options to sort photos and uploads in a random order.
Carl Shaw
Easy to use and everything is done automatically so is perfect for me as I can forget to
back things up at times.
Wanda Dugger-Williams
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Great place for my photos and organizing. I also like that when I delete photos it deletes
from all my photo apps.
Dorin Chiriac
Dependable. Excellent choice compared to Google Photos. I think I will transfer all my
pictures here.
Jim Benner
I don't b like that it captures screenshots from the folder I created. Wish there was a way
to capture only pics from folders I indicate.
Ray Davis jr
02/27/24 works great on Pixel 7A. ---- 05/25/21 Still works greatSamsung A51. 11/20/20 Works
great on Samsung A51 from tmobile. Update; Still works great. Used for several years. Love it.
2 people found this review helpful
anastasia fabian
Pretty good just got to go through and delete all double pictures and stuff like that pick
out which one you like the best so you can have space
Bethany Ryan
I love that all of my photos are automatically backed up and that there is unlimited space
for pictures!
zoe tarnet
Good. This app keeps all my photos safe so I don't have to worry if my phone crashes or does
something stupid (it has in the past). The only thing that is a bit annoying is that there is not as much
video storage, although you can pay for more but as I am already paid up as a Prime member I don't really
want to throw more cash on the table tbh. So it just means being choosy about what I can and can't back up.
But for photos this is great. I particularly like the memories feature.
545 people found this review helpful
Susan H.
It's good to have a place to save photos. It would be better to choose the photos to save
beforehand.
AL D
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I like the app, it would be nice if it could play video too. Uploading pics isn't a user
friendly process either.
Sierra Horton Brown
love this free service which saved me when Google told me I could no longer back anything up
or even use my email anymore since it was full of photos. Thanks for having my back amazon🫠
stacey kernohan
Not much room for video storage, and I thought it took space or memory from somewhere other
than my device. I like how it recalls memories
Mark Mccafferty
lost all my photos on my phone but able to get them back thanks to amazon photos and it
flash but this day in history with memory and photos let's remember all the good times for that day
BrendaRasheedah
I love to see my pictures on my Alexa that I have on my kitchen counter and when I walk in
the kitchen all of my pictures are showing their I think it's a nice addition to the Alexa also want to be
able to know how to make as well.
John Sutton
Works great with all my devices. A great way to have extra protection saving Photos.
Raye Seisinger
Love saving all my photos in one place. Plus I have made one photo book and plan on making
more of them. Very convenient
Stephani Godwin
So far it's been great, I got it because I kept getting notifications from Google that I had
run out of space, and needed to delete my pics.
1 person found this review helpful
Angela (Angela)
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This was very useful because i was able to open and upload my photo's when my fire tablet
would not let me upload them onto my laptop. So thank you Amazon for that
Sean Martin
Accessibility to my most recent photos is instant and fun, and the app is easy to operate.
SEV- Knox
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Actually great for basic skills. App crashes and freezes a lot like a 90's app
Kurt Winkler
Great upper. Is way better then default photo apps. Very satisfied will use regularly
Sarah Phillips
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I have always liked this app. I'm not quite sure on the new updated version yet. I like it
because its clean but I preferred being able to see my photos back with the original version and being able
to type in the years I wanted when I wanted them and make my own folders and I have always loved that yearly
reminders of photos come up as a reminder of years/ events past. I also loved how sometimes the photos would
automatically improve or be adapted for better quality or colour.
7 people found this review helpful
Marie Ewing
Great app but would be better if the video storage was unlimited like the picture storage
Leah Klingbeil
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Downgrading from 4 stars to 2 stars with the latest update - the UI is so confusing now and
features have vanished. You can't view the family vault by who took the photos anymore. So hard to know what
date you're looking at or what's been uploaded and what hasn't. They took a great app and butchered the
feature set. Will try it for a bit longer but probably going to go back to Google photos because right now
the browser version is the only useful way to access Amazon photos.
45 people found this review helpful
Yamaris huet
Amazon photos is great! Easy to set up & use. Only thing I would like to be at to share
my photos not a link. Otherwise I enjoy using Amazon photos.
Kayla Harper
You can choose which albums automatically upload!
Crystal Wyman
Great to have a back up & love the daily photos from years past!!!! Still Amazing 5yr
later!
Debbi Daisy Woliter
Amazon photos is a really good app for storing your photos. The one drawback, I downloaded
it because it said it didn't affect your phone's storage, which is great as I have a Google pixel and
therefore I have loads of photos but very little phone storage! No SD card slot, so an app that can save my
pic's and save on space? Well that's too good to be true right? Yes it is, all of my photos in the app are
clogging up my phone! So in that respect it hasn't helped! Other than that the app is great
605 people found this review helpful
A Google user
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This is the slowest app, it's almost comical! Google photo's will automatically sync photos
in my gallery as soon as I get wifi. I find this extremely important as i use the cloud to back up family
photos. I decided to download this aa a free alternative.. Y'ALL. I've had this app for over a week and it's
still struggling to sync photos. I was connected to wifi all day today and it hasn't been able to sync ANY
photos for the past 4 days. Don't bother using this to back things up! Not worth it.
102 people found this review helpful
Phillip
Probably the worst photo management tool I've ever used. - No folder structure whatsoever -
I try selecting individual folders to upload, it just uploads a random amount of the images - Tried deleting
everything and just using it to show my images on my Fire TV. Can't select a folder to upload manually
because any new folder I create doesn't seem to show up in the app. - No select all option - The app just
looks nasty, like it looks like it was knocked out in a couple of hours and never tested.
1 person found this review helpful
Anita Barousse
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Very good app. Holds my pictures safe. I buy pictures and coffee mug and more.
Davide Canzoneri
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Decided to try it out being included in my prime subscription. It's quite messy to be
honest. It would be great to have a way to filters the uploaded photos from the ones on my device in order
to have the uploaded ones on the home page and then the folders on the device somewhere else. Also missing
the select all option when browsing through device folders. It makes it impossible to at lest pics you don't
want to see on Amazon photos: the WhatsApp folder for instance.
17 people found this review helpful
Carl Springer
Wish albums were easier to make. But the auto back up is nice. Also tough to nit have enough
video space. Lots of wrestling tournaments and videos
Jayne Wilson
Makes me sad they make you buy more space for your videos, but I also understand, I guess.
Other than that, I like the update on the memories of the day. I like that I connect to my TV so I can see
my pictures on my TV. Glad there's a lot of space for pictures as well
Kimberly Cernicky
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Don't like the fact that you have to open the app every few days in order to upload pics.
Liezel Fulford
I used amazon photos for a while now and also on amazon prime, but I just don't understand
why I can not add photos on my Album. I tried adding 1 to 5 photos at a time, but still doesn't work! (I
normally added 50-80 photos in one go before and I don't have any problem), but now I can't even add one
photo on it! So disappointed as I wanted to save all the photos on my phone. It's useless!
67 people found this review helpful
Jack Mounser
The app is pretty good. Seems to back up my photos fairly seamlessly. The Google Photos app
has more features but I like the unlimited full resolution photo storage that comes with Amazon Prime. The
only thing is the app seems to back up photos from folders that I have left unchecked in the settings. I
don't really want to back up screenshots and downloads even though it isn't actually costing me anything
(since the photo storage is unlimited).
52 people found this review helpful
Dixie Boring
As a Prime member, I have unlimited space for photos. Downside is a 5GB limit on videos.
Otherwise I'd give ot a 5 🌟 rating.
A Google user
Backs up my media and feels quite unobtrusive. The usability is typical Amazon: not good.
Lacks basics like selecting all pictures taken on one day! It's not always good at reading meta data like
location/timestamp, specially from videos, and does not support the "top shot" feature of the Google camera.
Managing the content of the family vault is really tedious. But of course, unlimited storage for pictures
with your prime account is a hell of a deal. Great service, regular app
10 people found this review helpful
Daniel Lanceman
The new update has made this app almost unusable. Where has the ability to delete photos
from other applications gone? I used it almost every day to delete photos from my phones' stock gallery app,
now I have to delete files from each app individually. Also, why does the delete button not work properly?
It keeps disappearing when I press it. What an absolute pile of kack Amazon have wasted time and money on.
10 people found this review helpful
Julie Gayle
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Love seeing our photos come up randomly, makes us smile!!
Dominique Uriza
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It's really helpful and has a real goood deal for the storage
Mark Frederick
Not fully safe about storing here and deleting from my phone. How long is this info kept in
your db?
Martin Karastoyanov
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Very hard to organize photos. No option Select All for example. Uploads new folders
automatically without an option to turn it off so you have to go to settings>auto-save and uncheck the
new folder every time. Doesn't back up folders on time. No option to share albums in Family Vault. Only good
thing is the unlimited storage for photos (if you have Prime of course). I would not recommend.
18 people found this review helpful
A Google user
POSITIVES: Unlimited storage, so if you need a place to back up your photos, then this app
will suffice. NEGATIVES: Upon opening the app the first time, you are asked to back up photos off your
device. THERE IS NO OPTION TO CHOOSE WHICH FOLDERS TO BACKUP. This means that all content on your device is
backed up onto the cloud! There is no option to solely delete the images off the cloud, only to permanently
delete them off the cloud AND off your device. UTTERLY RIDICULOUS
86 people found this review helpful
D. Hoelcher
Can't share from this app! (afraid to del & reinstall)... Hundreds of pics are now
flagged as 'no date' & pushed PAST the oldest, in addition to being in proper order.
11 people found this review helpful
Tony de Jesus
An excellent app, but one thing frustrates me. I use it to back up photo shoots where I
literally took thousands of pictures. If I want to select all the photos in a particular folder, I have to
select them manually by selecting the first one, pulling down, and then holding my finger down while it
scrolls to the last image. That can take several minutes in a large folder, unless I'm missing some secret
gesture or command. A 'select all' command seems like an obvious omission here.
30 people found this review helpful
Maria Harriss
I have no more storage problems on my phone. I love Amazon Photos!
Colin Edwards
It's a gr8 place to store your memories but when you download them It want let me put them
in the order I want but its still great
A Google user
what's this? an almost unusable app, no thumbnail overview, no drag n drop, no album/photo
side by side, no grouping outside of nonsense "image recognition" AI blub. I am completely lost as to what
use this app is supposed to provide. e. g. (really just a example) uploading to the cloud is bogus, it's
simply doing a timeout on those selections you made, you can't correct the upload group while you are
selecting but before the actual upload starts. WHO DESIGNED THIS?
97 people found this review helpful
Christina Evangeline
This is a great app but I am really getting frustrated with the uploading videos. I have
turned off syncing everywhere for the videos yet I have a constant notification that says "uploading is
paused because video storage is full" I don't want videos uploaded, it is turned off. Very annoying.
Otherwise great app! Fix this annoyance and it would be worthy of 5 stars.
12 people found this review helpful
Sophie Jones
Really don't like the most recent update at all. The layout is rubbish and it's hard to know
which photo's are uploaded to your amazon photo's account and which ones aren't. Before the app was updated
the photo or video just had a cloud with a line through it at the bottom left hand corner if it wasn't
uploaded to your account, now I can't find which one's are and which one's aren't uploaded. Very
disappointed as I used to love this app before it had the current update.
3 people found this review helpful
Tobin Bybee
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Excellent app and saving my pictures is free.
Mrs S
The new version is horrible. It glitches, I can't find anything. Before I could view lots of
pics from different folders in one place, with some automatically uploading and some not, so I could choose
which of the purposefully non-automated ones I wanted to upload one by one. I can't figure out how to do
that now. It's all messed up and I end up automatically uploading random memes people have sent me.
17 people found this review helpful
Keerthivasan Krishnan
Works well with syncing photos. But the filters are terrible when compared to web version.
Just for filters, I had to always use web version instead of mobile app. Also on the front page, the app
lists all photos from my device (not just the uploaded photos from device), because of this, I cannot bulk
select and add it to family vault (again no filters to just show up uploaded photos) I am literally using
this app to auto upload. If auto upload isn't there, probably I will uninstall.
60 people found this review helpful
Billy Porter
Good but says I've got 2.8 of 5gb free for video but stating its full ?
Leanne Madeley-Jones
Some lovely reminders and adorable motivational pics and some that make you laugh when low.
L Anderson
Seamlessly saved all my photos, and I easily deleted the ones I didn't need.
Gary Thompson
works great for me. nice to have on one secure site.
Adam Tibbetts
Great tool to back up photos and have reminders of yesteryear. There's an annoying bug which
means while selecting multiple photos to upload, if you already uploaded one of the selected photos you
can't upload any. Really annoying if you've selected hundreds and you have to go back and find the one photo
that you already uploaded.
12 people found this review helpful
A Google user
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I decided to pay for Prime in a monthly basis, because of the Unlimited Photos storage. Full
resolution up load and download. I use to use Flickr, but when they wanted a ridiculous fee, the Amazon
Prime deal was a 'no brainer' excellent value deal with all the additional extras. Postage free on a lot of
items, quicker delivery, Free and reduce video rental plus reduced option Amazon Music, that streams to my
home media system. Bargain.. !
8 people found this review helpful
David Ziggy Eaton
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Unfortunately with the new update, I have had to downgrade my review from 4 to 1 star. The
app it's self looks cleaner and "newer" but the usability is just not there. Landscape just doesn't work
anymore, the navigation feels confusing, and the feature to edit photos is gone now. Amazon photos used to
be a good ish comparison to Google photos but now the android app has just dropped so bad. The only saving
grace for Amazon is the fact of unlimited photo storage, otherwise I'd use Google Photos
28 people found this review helpful
j d
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I like it. A few comments: -It would be great to have an info display option to see: ISO/
ftops/ shutter speed. -The preview photos compression is rather extreme (lots of posterizing in skies etc)
-It would be great to have an option to only auto-backup specific folders. -and in general please give more
customisation options, as people have different needs forn this app.
J B
Maybe I'm missing something, but with the latest version I have no indication whether a
"local" photo on my phone has already been uploaded or not. You can select the same photo over and over
again and it is uploaded, but there is no indication that it already done. Previously a cloud symbol showed
whether a photo was uploaded or not. Hopeless.
Juan Boy
No longer uploads photos successfully just says it's saving forever. The new UX is
absolutely terrible, you can't easily keep track of what's uploaded or not. A quarter of the screen at the
bottom is used up by a useless slider. Why don't Amazon employ some proper programmers? It's apparent they
don't across every single tech item they attempt as nothing ever works properly.
11 people found this review helpful
Shelley Maceda
Love seeing pictures from years ago and so easy to use
Steve Bennett
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Changes in this app are not helpful in my opinion based on my previous use. I particularly
don't like the absence of ability to edit. Formerly a very nice feature and one I used frequently. Also the
larger groups of previous year same date pictures has limited significantly my forwarding memories to
friends and family. I wonder what type of external user survey you used to determine features customers
wanted changed. I use the app every day and I previously gave it a high rating - saw no survey.
6 people found this review helpful
A Google user
£79 per annum for next day delivery was my initial buy in, a necessity. Now I feel life
would be very different without the Prime experience. Music, books, video, TV and unlimited photography
storage! As a photographer this is brilliant! The app doesn't work quite like a cloud drive - it is more
like Google photos, only high resolution storage is included in the membership. I love redundancy, no matter
the layout, especially when so much else comes as standard. Great work, Amazon!
61 people found this review helpful
Andrew Klatt
Easier to find photos. Face recognition sort. Stuff like that. Still finding cool things
using the app. Appreciate the space for my photos and videos
Donna Moore
Have lots of pictures, gran and great gran need space, and love sharing on other devices
Mary Buckson
Amazon photos saved more of my life then you can EVER imagine. I didn't realize changing my
email address would wreak havoc on all 3000 pictures I have stored in my phone. Grandson's will be 18 and 16
in April and June. I was devastated. Trying to recover that old address is like signing in blood, your first
born. I have YET to figure it out!!!! I LOVE YOU, AMAZON!!
PF M
Excellent Photo Backup App .... it just works....what more can you ask?
1 person found this review helpful
Str8jacket
Its nice to have all pictures stored in one place, easy to access.
lisabocook
Exceptionally easy to operate. Fast, smooth, efficient transfer.
Jasmine Rivera
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Easy to use. Great to know that your pictures are safely saved
1 person found this review helpful
Stephanie Chipouras
Auto uploads easy to use and access. 100% recommended.
E S
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Love how it's set up. Lots if different options well organized
Kathy Jones
App isn't working correctly after last update. Pixel 7 pro
Christopher
I love having this app to back up my photos I love the prime membership unlimited storage
Qwerty TopRightExit
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After uploading the photos, I can't even see them in the app.......
Jenny Lenis
Love to review the daily experience pictures especially when they appear on my tv
Carolyn Morey
It uploads automatically. I don't have to go in and take the time to do it.
It Always Matters
Not a bad app. User friendly, time consuming like all the rest.
Khurshid Tarapore
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I have uploaded pictures to have all my pictures in one place. It gives me more space in my
phone
Clarence Sparks
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It's a great app for keeping your memories from your childhood to adult life love this app
Dean Sartain
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I like it very much. An excellent way to have all my photos available. Thanks a lot.
Paul Burleson
Great app wife love it see her pictures she taken and easy to work with and I thank it great
also see her pictures
korhan memis
Very easy and convenient great service for amazonnprime customers
Kyle Baird
Really easy to use and I like being able to upload some to my TV
June Elley
Videos filled room quickly but the rest is fine.
Diane Gagnon
Easy to use and love the way they are listed by month
Judy Hardy
My experience using Amazon photos is always great!!!!
Jonathan Bunce
keep seeing ads for unlimited storage but I've been capped at 5gb, prime customer
Loopi Lulu
ONLY JUST INSTALLED THIS ,AND SO FAR SO GOOD! ONLY TIME WILL TELL . I WAS DESPERATE FOR SOME
SPACE SO HOPEFULLY THIS WILL HELP
Jay Shete
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This app does not give me the option to select all photos at once in order to delete them.
Zoë O' Reilly
Reassuring but wish the video storage was more or that I could pay for extra
Kathy Nagle
So far, this has been a great storage and a choice viewing app.
Kiara Thomas
It's easy to use and all my pictures load smoothly.
Corrine Riley
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Great for keeping photos safe. Have bought several picture books too
Erin Sweeney
Amazing app!! Keeps my photos safe. Thank you so much!!
Noah Prevost
Makes it so easy. Love the on this day notifications.
1 person found this review helpful
Jaina Ford
Works great, reliable and consistent.
Lisa Mason
Easy to use, saves all photos and videos, love it x
Jason Benson
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Works good and I love it when it shows the daily memories
Isaac Rogers
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Fast and easy way to secure your photos and videos
1 person found this review helpful
stanley jackson
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Easy to you use makes great copies of my photos.
Tracy Burke
Easy and convenient way to backup photos
Ted Perry
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Love this app, it's great to see memories from times gone by.
Child of The most high
love it, highly effective and easy to navigate.
Michele Stephens
The photo I took was beautiful but the canvas delivered was absolutely beautiful. Thank you
😊
Christina Pickell
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Love how the photos are organized by each day .
Angel Fernandez
I love the unlimited storage when you have Amazon prime!
Gilbert Woten
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I am able to brighten and define my photos easily!
Dennis Sams
Easy to use and find older photos.
vscoopster C
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Love the convenience. So easy. It's a snap.
Saji Bristol
Excellent storage for photos Need videos are limited storage
Troy Umerger
It keeps all my photos in order nice and neat.
Chance H
Great place to save and print!
Lucinda Reynolds
I was so happy to see pictures that I had lost when my last phone quit working
Gloria Hill
Fun review of photos - of past and present.
Michelle Andrews
Simple and easy to use great storage
Andrew Duncan
Solid app no issues after a few months. Nice to be able to see the pictures on the Tele as
screen savers.
Caesar Goveas
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Great for backing up photos/pics as an alternative to Google Drive.
Daniel Chatburn
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A generally flawed way to manage your photo collection. I use this to display photo
slideshows on my alexa devices and the app willfully uploads and displays images and folders I don't want to
back up. It seems everytime I look away for five minutes it's grabbed some new album and auto uploaded which
is hugely annoying. There's no quick way to multi select images for removal, you have to manually search and
remove individually and the 2022 update just made it worse, so changed to 1*
124 people found this review helpful
Tomer Biderman
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Edited, 1 year after still worse app you can find. 1. You can't view images that just
recently taken, you have to wait it to fully upload and only then see it 2. Images that are not synced are
can't added to albums, again must wait to sync 3. Sync not working if you not opened the app to 'remind' the
app that to sync 4. No easy browsing to all photos, need to run useless filter This app is simply garbage 🤮
218 people found this review helpful
Linda Haines
Great way of storing all your photos in one place
A Google user
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Had so many problems with this app. At first it worked fine, however since having issues
months ago (app doesn't seem to recognise photos on my phone or sd card, I've uninstall Ed and reinstalled
multiple times) I've been going round in circles with amazon support, being told to try the same things over
and over again and still not had a resolution. Amazon photos is one of the reasons I pay for prime and I am
seriously considering cancelling my membership and going through the faff of transferring all the photos I
do have stored already.
3 people found this review helpful
A delicate Gem
It sucks amazon are depleting amazon drive. Now I have to use this sucky app which has no
option to put your photos into your own organised folders which I could with amazon drive which made finding
my photos easier having them in named folder and categorised my own way!!!! THIS REALLY SUCKS!!! I won't be
using amazon photos for much longer .. only until I find a better solution and cloud storage for my photos
where I can organised my photos the way I want to!
1 person found this review helpful
Carter Morrison
Fairly decent app but definitely could be improved with more user-friendly tools
A Google user
Downloaded for fire stick screensaver so that i could see personal photos, all my photos
seemed to be backed up on the app, which is easily over 200 photos, only to find out that only 9 photos have
actually been saved and these 9 photos are the only ones i can add to my screen saver album. Unable to add
or upload any other photos and no indication as to what the problem is - what a waste of time. I don't
normally review apps but this was highly frustrating so felt others should be aware of this
116 people found this review helpful
Amelia
Used to be able to manage device photos and amazon photos in one place, if I deleted
something from the app I could choose to delete it from my device at the same time. Now I have to do the
process twice. I can't even find where albums are on the app, I don't want lots of additonal search filters
just want to find my albums. Trying to be flashy doesn't work when simple hasn't been nailed.
19 people found this review helpful
Duncan Philps-Tate
Useful automatic backup (which is mostly what I rely on it for under Amazon Prime). But, and
it's a big but, it keeps trying to back up/upload videos even after that part of my quota is fully used.
That's annoying and wastes battery. The PC Windows version does the same. It would be useful to choose not
to include videos. Or if they made the software a little more intelligent did it stopped trying when it hit
its limit.
493 people found this review helpful
Ross Baldwin
Completely useless without a proper search function - if I click on e.g. places, I get a row
of place buttons in apparently random order. So, you expect me to scroll through hundreds or even thousands
of places just to find what I want out of 80,000 photos? I guess the developers tested their fabulous new
version on a huge database - of a dozen or so photos? Groan 🙄
6 people found this review helpful
Alex W.
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Doesn't even deserve a half star rating! Should be rated as a negative! Who and or what gave
anybody the warped idea that televisión, computers, and most specifically phones had, have, or will ever
have a practical integration purpose with photography????
1 person found this review helpful
A Google user
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I have 2 complaints: 1. If you share an album with someone that also has an amazon photo
account, they cannot collaborate with you on the album nor have the album show up in their own library. Also
the link will redirect to the browser instead of the app so it's pretty much a useless feature. 2. Yes you
can select which local folder to backup. However the folders you deselect still show up in the app's "yours"
tab. I mean if I dont want them backed up I also dont wanna see them on "yours" tab
7 people found this review helpful
alexandru senciuc
App is just awfully buggy and badly written. Whenever a photo upload starts, it freezes half
way without finishing the task and I have to manually force it to stop. Annoyingly it also shares daily
reminders of memories from years back, but the algorithm for selecting photos just picks up the worst junk
almost as if it's on purpose. Overall the app feels like a cheap knock off of other photo apps on the
market.
19 people found this review helpful
Evelyn Hopkins-Robinson
I love having the extra space to store my content, i.e., photos, documents, and videos, etc.
Thank you! 😊
A Google user
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I'm constantly running out of space on my device, so I'm looking for something that will let
me upload photos and delete them from my device. Amazon Photos does the upload part (keeping filenames
intact, yay!), but you have to manually delete photos one by one from your device. Dropbox has the same
problem. Only Google Photos seems to do this well.
5 people found this review helpful
Tonii Pyle
Love this and how it displays our memories on the t.v. the kids love to see themselves and
re live the memories
A Google user
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This worked brilliantly on my iPhone and saved me having to transfer them to my new Samsung
Galaxy S9, yet every time I try to look through my photos, the app keeps closing down or just crashes and I
need to get some pictures of my kids off it to go on blankets etc and I am unable too!! If they fixed it,
then I will change my rating of 1 star back to 5 again
3 people found this review helpful
Ruth David
Super easy to upload photos!
Marico Mills
I was enjoying this app, I've had it downloaded for ages and had no issues until this
morning when I've woken up to a data warning on my phone, warning me 5.46gb of data had been used while I
slept! Which is the most of my data only a few days into my billing cycle! I had no idea why this happened,
I checked and it turned out Amazon photos had randomly backed up a load of photos, despite my settings being
set to only upload on wi-fi? This has never happened before but I'm so angry at this!
1 person found this review helpful
Jeanne Sloane
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I like that my photos are there when I want them. This provides a decades long archive which
let's me find long lost memories!
Lawrence Labelle
This has been working very good , Ilike the larger thumb pics and date stamp.
Rosa Arenas
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I didn't think I was going to like this app, but I'm I gave it a shot. It's easy to locate
ANY pic! I would totally recommend.
Peter Joslin
The app works very well and has a number of interesting features.
K Pur
it doesn't load old photos to look at very well. it cuts out and turns off
Liz
Love that it is unlimited with Prime. No more being told my OneDrive is full and need to pay
more. Gives the option to add all pictures automatically or individually from phone. Also gives option to
delete from either phone or app or both. Making it easier to keep track and free up space. Hopefully
*UNLIMITED* means exactly that. Time will tell lol
89 people found this review helpful
A Google user
Love it but wish they let you share albums with other prime users, and really wish they
included videos in the unlimited photos part... instead of just having photos with unlimited storage... or
they should have a higher limit for the videos. Apart from that it's great... and a great (but not so free!)
substitute for Google Photos
Lisa Webster
Nice photo app. The suggestions that are auto-generated are great.
ljwilson3
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So far, it's good, it pauses a lot by itself. Other than that, it's great
A Google user
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im still relatively new to amazon photo and a long time user of Google Photos. To date I use
amazon purely as back up. I find Google photo a lot more intuitive, easier to use and more feature
rich.early days. edit how the hell do I upload photos to an album. this just seems.to dump everything jnto a
box and yiu have to then sort it all out. waste of time. keeps pausing on phone with uploads even though
WiFi connectivity is fine. needs work. a lot of work. cancelling the premium rate poor service
5 people found this review helpful
John Rice
Free storage including RAW files!!! How can you pass that up. But the organization can use
some work.
Carolina Sueiro
I had to uninstall the app because I notice the battery was being drained fast on my Galaxy
S10+. The app was using a lot of RAM on the background too, even with automatic sync set for only when the
phone is charging. I was getting notifications that the app was overloading the system. Other than that, the
app is great and very helpful if you already are a Prime member.
2 people found this review helpful
Kitchen Witch
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Nowhere to see your trash bin and a bit glitchy but overall good for unlimited photo storage
Keriann Lenora Haagensen (Keri)
I love this app! I'm able to download it to all my electronic devices. I just sign into my
account and all my photos are uploaded. I connected a few of my older phones and pictures I forgot all about
were uploaded and found. Now it's my screen saver on my TV. Really cool feature! Definitely worth getting if
you like photos.
3 people found this review helpful
Robert McCooeye
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Great for backing up photos.
1 person found this review helpful
Stu
Useful for backup, little else. If it worked as an app that had a feature or mode to show
you only what you selectively backed up to your Amazon acc then it would be more useful, but afaics it
doesn't. I don't want everything on my phone backed up, so I turn the auto backup feature off. However it
shows everything on your phone like a gallery app, even with the auto backup feature turned off. Limiting
it's usefulness considerably.
19 people found this review helpful
A Google user
It's great. Love that it pretty much can replace the Google Photos service but there's one
thing. 5GB storage? That's sad in 2019. It's sad especially when the competition is offering 3 times as much
(free).;I mean, clearly this isn't about US customs but rather data collection, AI face detection and
tracking, etc... but at least do it right. Put up free decent storage.
21 people found this review helpful
Sig Weber
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Switched from Google photos, so far does what I expected. The only feature it lacks compared
to Google is that it always keeps a local copy of each photo. With Google photos I could free-up local
storage and keep the files in the cloud until accessed forcing to download a copy. Looks like I have to do
this manually now on the device. It would be nice if Amazon Photos would have a similar feature like Google
Photos to clean up locally after uploading and reminding me each time I open the app.
64 people found this review helpful
Paul Robinson
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I've used Amazon photos for years now and always been happy with it. It used to be 5 stars
but after the latest update it's down to just 1 star. So disappointing I just can't understand how the
developers see these changes as improvements. Auto rotate no longer works when viewing photos, the "on this
day" memories feature which used to work seamlessly is now clunky jumping back to the top of the page after
viewing every picture so have to scroll down again. Delete from phone opt also gone
13 people found this review helpful
Sharon Harrett
So easy to use and a wonderful way to turn my phone photos into real pictures. Also
economical.
A Google user
Phenomenal liberation for the memory space of my phone. Always omnipresent and always just
the click of a button away from taking all the image-based spatial load from my phone. For the price though,
I'd prefer more video storage space and also perhaps an easier way to keep the images segmented and/or
organised. Thanks Amazon for a generally great product.
30 people found this review helpful
Alex Howell
Not a default gallery app (should be), the UI is poorly designed, settings missing a variety
of options including battery level limit to halt downloads, unable to automatically upload photos added
(seems to not work, just checked, it is on and the new picture I took is still not uploaded, should have
been quickly done). The lack of this being a gallery means 2 apps for one process, the UI should be "out of
the way" to allow maximum viewing area.
62 people found this review helpful
Tiberiu Gherasim
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Keeps full quality of images but photo sharing and browsing is primitive compared to Google
and the new update made it even worse. You can have only one shared folder and within that folder you can't
jump to specific time or date. If you have 50k photos you have to scroll down for ages if you want to see
older photos. This update is so bad it makes me want to move to another platform.
7 people found this review helpful
Sue Jorgensen
Many photos of my Mom who just passed away . Easy access with dates. Love it.
Findlaigh Shawe
If Amazon Photos was a human being it would be that partner we've all known; congenial,
gifted, charming and utterly unreliable. Promises are made but never kept, errands are ignored, there's a
lot of napping or stoned lethargy...but the sex is great. This app's version of great sex is its file and
folder management but uploads and downloads just don't happen - no error messages, just empty promises and
invisible files.
1 person found this review helpful
Jan-Christian Zaluski
The most un-user friendly app ever. You can't even access your albums from the home page,
select all when you want all images in a folder or download your images to the device. Neither will it
replicate album structure set up offline and won't connect to other photo apps which you can do things like
a collage. Editing awful., it just bundles all images together. Only using it now as a backup store as free
with Prime
36 people found this review helpful
BARRY CHUNG
Great place to back up all your photo and all you photo editing.
A Google user
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The best app I've found for photo storage and multi-device sync so far, and completely free
which is great. The only thing I'd like to see improved is the auto save feature, as seems to quite
regularly glitch on my S8 (uploading infinite time despite pics already being uploaded) and always hassles
me about adding new folders which I can't disable. But minor points on the whole.
4 people found this review helpful
john stevenson
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Great app. Keeps all of my pictures organized and is very user friendly
A Google user
This app should allow you to share what you want to share. Not just the option to access
your entire photo and video library. You can not delete anything from the app without it deleting from your
phone. It's also ridiculously unorganized, you can only sort by the date it was loaded not by folder. I just
wanted to upload 1 specific folder of Disney pics but they were all loaded a different times over the past 7
yrs so I have to go and click all of them through the last 7 yrs. No thanks! Stupid.
4 people found this review helpful
Sharon
Love having access to all my photos and able to put them on my Amazon Alexa devices
Christian B.
Sorting, albums, search are all far behind of anything current organizing and storage
applications would provide. If I click into an album, it opens an entry album, saying there is nothing in
there. Sorting allows by attributes such as "date uploaded" and "date taken", which is more than Amazon
Drive offers, but that's a whole different (worse) level of insufficient. No extra features. Family Vault is
not explained properly, I wonder how usage count of that is.
92 people found this review helpful
Guilherme Taffarel Bergamin
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Amazon Prime clients do not have unlimited storage in my country for some weird reason.
Doesn't even have a way to access your trash items to permanently delete them, so I can't even make some
space for the photos I need backed up. Everybody should move to Yandex Disk. It is free and has unlimited
photos backup with the trade off of ads, which is fair. Get rid of all your Amazon products. They are a
scam. I still can't believe how a company that provides such low quality products can be this big
18 people found this review helpful
Reinhold Behringer
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This app works very reliably. Good options to control the sync and upload. I only use it to
automatically upload pictures from my mobile to Amazon Photos. For managing pictures on my Amazon Photos
account I prefer to use the web. So I do not need any photo management or editing features on this app. I
prefer the app lean and fast for auto-sync and upload, and so far the app does that well.
100 people found this review helpful
HarkHysteria
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Awesome so far... Just want there to be a place you go as soon as you open the app to see
all photos that are "on" the cloud (already uploaded to internet) only and remember that setting. It is nice
to know which ones from my phone are not yet clouded but that could be separate by default or user
preference. ---------+One thing that is annoying is that even though I already reviewed it on here it keeps
asking me to review it again.
Nicholas
The app is just not great. The interface is confusing, with all photos from the device shown
and you can't seem to remove entire folders like "whatsapp images" from this view. I have many folders of
junk that I never want to store on a cloud service - how do I get rid of these from the app? The app also
does not support a two-way sync, so I now have to delete the same photos in two places.
84 people found this review helpful
A Google user
***update 03/11/18 No longer recieving Photos of the day notifications even though turned
on. This was probably the only thing that kept the app on my phone. Same issue with app running on iOS on
wife's iPhone. I guess now a disabled feature..... ********* Limited sorting/searching capability Idea of
smart album good but will only work against lowest level directory, no use if nested sub directories of
sorted photos. Generally good app for 100s to a few thousand photos any more and limitations start to show.
5 people found this review helpful
Chris Shields
Full quality photos and videos. So has an edge over google photos if you value full
definition photos. Facial recognition is a little inaccurate so I would like to see some improvement there.
It would also be great if a 'remove duplicate' feature was included as myself and my wife share an account
and often have the same photo uploaded. All in all I'm sticking with amazon photos over the competition and
I pay for the extra storage for videos. Would like to see 3extra features to help with albums
7 people found this review helpful
Sylvia Fedrick
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Easy to use, confident my photos are safev& stored!
A'RAY OF PEACE5EEDZ Raymond L. Griffis, Jr.
One of the best organized photo albums I've seen in... 4EVER! Simply 🤔💭 AMAZ---ON'!
Neil Mccallum
Easy to use and good clear photos
Jane McCarthy
Absolutely awful. If it wasn't for trying to make a screensaver for my firestick I wouldn't
bother. First of all, you have to upload pictures one by one as it takes that long to upload them (overnight
for 3 photos!) If you then want to add them to an already existing album it is not intuitive and lots of
clicking around the app. Absolutely awful
77 people found this review helpful
Lancashire Lass
I've used Amazon Photos for a while & fine it a really good app. I'm able to put photos
in folders & there are other options I can use to fine older photos such as by face recognition or place
which is brilliant. I have found that some of my old photos have synchronised & duplicated & when
I've tried to sort these out it hasn't worked. I'm sure there will be a way. I did test an idea on a photo I
didn't mind if it got deleted which didn't work.. it hot deleted! So back to the board. 👍
38 people found this review helpful
Alan Gru
The simplest cave man app ever. There's no select all options. There's no auto select
folders. There's no option to select a folder to upload. There's no option to upload an album. It doesn't
create an album when you upload an album. You can't select all from an album. There's a giant "memories"
banner instead of being able to see folders and albums. Daily shuffle...does your PO have a phone to see how
a gallery works? Who comes up with these features?
25 people found this review helpful
Peggy Fung
The app works well, I am enjoying it and I use it everyday. Cons: - can't tell if photo is
only on amazon, or on both Amazon n device. must go through the action of deleting a photo to find out, too
many clicks - ability to view albums as grid or list. Reduce scrolling if there's many albums Pros: - albums
- share photos within the text chat (and not as a link) - memories, - pick which folders to backup -
scrolling tab that you can pull up or down to skip through photos quickly
82 people found this review helpful
Darknoor “Krad De”
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Navigation to choose photos is horribe! No search, no resizing, no sorting, no nothing. It's
impossible to find photos to go in the same album from the thousands I have! Edit: found out ways to do so,
in the weirdest sections. The UI is not pretty. I wish there was an option to use a photo of an uploaded
folder as a bg every day.
3 people found this review helpful
Jack Adrian Zappa
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This app has no network control. It will attempt to use a large portion of network pipe
without regard for anyone else on it, resulting in intermittent network access by everyone on the network. I
understand that you want to get the initial download done ASAP, but you shouldn't do that without thought to
the User eXperience. I had to disable it's access to WIFI as I couldn't find ANY pause button, and then I'd
forget to turn WIFI back on when I'd not be needing the network. This should have very low network priority.
Also, when I don't care if it uses my network, it would inexplicably pause, making it actually never
complete. Had to have it run in the foreground with talkback on to allow me to track its progress audibly
while not using the network to try and keep it downloading. VERY poor UX. If I could give it 0 stars or
less, I would.
275 people found this review helpful
K Williams
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Excellent and safe way to look after and store my photography collection. I really like that
the app creates gentle memory joggers in the form of random auto selected images then notifies you to view
them. These are always a welcome pleasure/diversion and often a surprise to see again. ie. My photography
began at age 20 and has continued for over 46 years so my collection is fairly vast. I'm fussy about quality
software and for my purposes, this mature app does exactly what it should, and more.
25 people found this review helpful
William Hogue
It's supposed to be unlimited, but I'm getting a storage full notification.
1 person found this review helpful
Shirley Grissom
First time to order prints, I got a little confused. But quickly realized how to do
everything and can't wait to get my order!
Paula Dewey
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Love all the memories it brings up. I thought all my photos were gone.
Anna Thomson
very good app. Shame there is no option to pay for video storage.
Susan Blunt
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I like being able to free up space on my phone w this APP and so easy to use.
Beth Lee
It is so easy to move all my pictures and videos over to have more space on my phone!
Val “Superlat” Castillo
The best place yo help create a playlist that makes for a great vibe!
1 person found this review helpful
Nicole White
I love having my photos saved without having to remove them to make more room.
Ron Moseman
The easy and perfect way to backup your photos.
Julie Dibble
There is no selection option. It's not unlimited photos as it says and not able to quickly
delete unnecessary photos as it saves everything
Morris Simon
Excellent service & storage tool. Makes image retrieval easy.
Kerry Walker
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Nice app for another backup of photos.. and vids.. but unfortunately not enough storage for
my videos.
michael audette
love my photos and a save place to keep them and easy access to them.
Christina Fry
Really good app to use, and you can put your pictures on the TV.
Christopher Franklin
Makes things easier I would like to delete a pic then they adjust the multiple pic
automatically
Mimi Pospisil
A little bit slower to get pictures to show up on the screen..
Chris Johnson
Cant save edited photos in the app and it gets stuck at 0.0% and freezes
Jessica Lee
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I like it pretty good but it could have more video storage atleast for the poeple thats got
Prime...
Joann Field
It's great to have photos all in one place and easier to see.
Bill Wehrmacher
It was unexpected. I was notified it existed, but I don't remember installing it
Fey Saephan
It good storage but too small of a space for all of my photos.
Sharon Gil
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Great helper of space when you have tons of photos on limited phone memory!
Philip Broomhead
Great storage facility for my photos etc. Easy to use and set-up
Willie Rhodes
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Great place to store my pictures,always has them in order and in great color
Zach Mullen
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Allowed wife and I to consolidate pictures of our new baby from both of our devices all into
one place.
Brenda Hensler
I like having all my photos in one place and being automatically uploaded.
Diane Black
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Thank you prime for the added bonus as to be able to store my most precious photos. 🙏👍
Amisha Gaglani
Great option to upload all pics but unfortunately it doesn't store videos
Christina M Rangel
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They have everything I need. Shipping is fast, and customer service is an A+. My go-to.
Kristine Hoyt
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it's fun, and xool how you can just access all your photos.
Tanisha White
I love it I signed up just in time because Google which I've used for years erased all my
photos. Thank God they are on here. Jesus love you so so I.
Benoit Descheneaux
works good. needs an easy shortcut to folders/galleries
Suzanne Bernadt
Having all my my photos stored is a relief with having a little one!
Shelly Updike
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Great I just don't know if I can delete duplicates that are in MY PHOTOS app🤔
Roberta Davis
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User friendly. Great photos instantly uploaded to all my devices!! 😍
Emma “Mighty mouse” Wood
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Good to save photo on. Amazon have many benefits if your a member.
Scott Lowell
Need as much room as possible and Amazon photo helps me keep them safe.
Tom Schoen
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I've found this useful. Reminds me of events and photos I may have forgotten.
1 person found this review helpful
James T. Duke
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Set your preferences, and watch your life run smoother through this digital life we now
live. Great job team!
susan collins
Excellent quality. Use it exclusively for photos.
J Watson
I love it. All my pics are in the same place and I don't have to worry about backing them
up.
Evan “EZ” ZIER
Fantastic app but the only thing is you cannot edit name tags on the app.
Michele Swinehart
I don't understand why I keep having to log into the app to keep my photos saved.
Robert Wiley
Great app for storing photos and videos, very reliable.
Martin Pickles (MartinP Photographer)
Just nice and easy to use. Stores hi res images..
Trent Longtin
There are no issues with how this works. I like how it plays through pictures.
Sarah Starr
I gave 4 stars because I don't want to have to open the app to save my photos all the time
Jacqueline Walker
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Love the automatic upload of photos. Doesn't interrupt my phone use.
1 person found this review helpful
Jeff Stephen
Excellent app. Keeps my photos safe from accidental deletion.
R Laurence Parker
Amazon photos is my answer to decreased storage for photos from my phone.
Sabrina Sancto
love that I can keep ally photos backed up especially when I thought of lost some and found
the on Amazon xx
A Google user
Great service great options in storing and reviewing photos.
Mary Neese
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This app brings up old photos I wouldn't see without it. It's fun!
Clara Wichmann
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Please change the ordering system back, it's super aggravating and inconvenient
Jack Vardy
Brilliant idea but you only have a 5gb storage for videos and 5gb gets filled very quick
jacob leach
I love the unlimited photo storage and I have also upgraded to the 500 GB video storage
J Zdh
best!! saves forgotten pictures and even the accidentally erased ones. 😍
Nicolo Africa
Great for unlimited photo storage, including raw files!
Nikki R
It is confusing on how to access and organize my photos.
Roberta Jones
It's great to have all pictures in one space and not lose them.
G LEBON
Fantastic app for saving pics, and it's absolutely free.
TErg
Not user friendly. Poor file management capabilities.
Katie Scammell
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Great place to keep photos safe. So easy to use
craig lewis
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Freezing up lately, had to uninstall and reinstall ..working now.
Karen Ensley
Love the no cost storage & how each day I get pictures of previous years to reminisce!
Ian Martin
Great app keeps all your photos which gives you great memories.
Terressa Nelson
Love the app and how it shows me certain photos and keeps them in order for me.
Manny V
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The app makes it really easy to access the material at any time anywhere
Melanie Smith (MelaniesArt)
Ok... you're telling me my subscription expired, but there is no stupid link to renew.
Christopher Thom
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Can't beat the price and unlimited storage...... For Prime customers.
Teresa Marshman
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Easy to use and clear where your photos are.
Penny Foster
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Photos good ,but couldn't upload all the videos.
Mirco
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Please add the feature to delete already backed up photos from the device!!!
Maurice Otunga
The most beautiful thing to appear on our screen as a screen saver... Best of the Best
Natalie Etheridge
Love this app it's so useful for storing all myvpuctu4es when my phones memory isn't big
enough
Nick M
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Fantastic quality on the pics and great organized saving !
Ducia Hamm
Very user friendly even for someone with minimal tech skills
codie durand
It be nice if you could clean up from like duplicate or blurry photos
Kathy Brunson
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Great feeling not having to worry about losing my photos!
Jon Edwards
Works for me! And some pf the memory collages are surprisingly good 👍
Serina Williams
Wonderful, clean, organized, and visually appealing.
Raquel D.
Great app! A unlimited space to save your photos!
Ken Johnson
Super easy and reliable. Highly recommended
Robin Paullin
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Very useful, keeps me well informed and organized.
Bruce Haslett
I don't know enough to give this a rating. My photos are there and that's all that matters
to me.
Leonelis Cardenas
You can save all your pics free of charge. It's nice that a big company like this can do
this for their customers.
Trudy Stallings
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The only thing I don't like is shipping fees on a lot of things I like and I pay for prime
😒
Marc L
I really enjoy the piece of mind having my photos backed up.
David Jenkins
Easy to upload and decent storage. Happy.
Sarah G
Great for looking back at old photos that I thought had been lost.
Michael Griffith
I downloaded about 19 photos from Google Photos to Amazon photos to display on my Fire TV I
cannot download anymore
1 person found this review helpful
Christina Mortenson
Easy to use, quick speeds, really enjoy this.
Rhonda Campbell
Like the way it groups pictures. Easy to find what I'm looking for.
Deborah Lindsey
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I love this app.our. still love this app. Getting pictures printed is so easy.
Tabitha Warmoth
Basic, easy to use, and helps to free up space on my phone.
Debra sterling
I don't like it it automatically uploads every picture, I'd rather choosse
Angela Seifried
It's fun & awesome to have them to view better memories of good times.thankyou
Vlad-Ionut Stoica
Faster than competition. Is there a way to bring my photos to Amazin from OneDrive?
John Coontz
works great. already had a prime membership so might as well use the storage too
Emma Rivera
I love the ease of accessing all my pics on my Google pixel phone!
carlyn lapham
As a mother, it's so awesome to have these reminders of what my baby was like just one year
ago. I love it.
Jeremiah Schofield
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Great app! Found pics I thought were lost forever.
Phillip Epps
Would be better if I had more time to work it. As it is, it shows great potential.
Jaynie Mallatratt
Easy to use and good to see a mix of photos each day
A D
The only downside, they don't offer enough space for videos
1 person found this review helpful
Pat Smith
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Love the way it shows me bygone pictures that were taken on the day.
Julia “e4d4c4Forward” Sloan
Awsome real time backup of my photos. Keeps anniversary dates of years going back.
Jenceson Payte
Very easy to customize. Great value.
Julie Greenwood
Great place to keep all your memories, but it does have its days when it doesn't want to
load...
Dina Cornwell
A great way to keep all my precious memories, thanks Amazon !!
Teresa Maxwell
I have just started using it without any troubles . My daughter recommended too me.. I have
an android Galaxy 20. She uses an I phone.
David White
It was great that photos has separated out my videos.
rajmohan pm
Very happy to have this app Good alternate to Google photos. Thank u amazone
AMBER DAVIS
Love the memories that pop up, just wish there was more storage.
Denise Fowler
I'm old and love to be reminded of my good days and reminds me to make more of them
Yvonne Moore
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The app paused and will not complete upload of pictures
David/Juanita Lambert
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Great way to save and keep photos.
S Sadana
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So useful, as most other cloud storage options have limited upload.
Alan “Nogga” N.
Fantastic place to store all your special photos.
Paul Wharmby
Easy to use and great way to store and see your memories
Leslie Croteau
Great to have the storage - means my phone doesn't get filled up.
Shantell Wade
Great App! Perfect for keeping pictures safe.
Michelle Scoggins
Love the storage! Now I can take 1000 more pics on my phone! 😆
Rita Kryglik
Don't like the constant notification and unclear how to disable
Mike Hensley
I like having a place to store my photos but it isn't user friendly.
Kaley Bruley
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Customer support is impossible to get when they don't let you access your photos
Edward
it's very nice and wonderful I like the way the app works completely I'm satisfied 100%
White Doves
Good when backup and extra space is needed.
Catherine “Famous” Page
Love being able to sync photos from all devices
maria zynski
It keeps all my photos in date order does all the work for me great
Cierra Wattley
It's been nice, I wish video had more space available.
Cheryl Mullen
Great to be able to pull up pictures any time.
Peter Tonner
Efficient and reliable, great for jogging my memory.
Chris MacGregor
Photos are quickly opened & can be edited easily. Ll
Lawrence Seibert
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Without Google a smartphone is a fancy camera that can make phone calls.
Lorine “Lorie” Ward
It's great to see all my photos of family, friends and fun on my TV screen 😄
Sue Stiles
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Amazon Photos took my Photos and organized ,categorized and presents them . Thank you
A.Photos
Gloria Arellano
Looking back is very nice to see and remember good times.
mj78
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Best wya to store plenty of photos as i love taking pictures everyday
Darryl Jones
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Great to release storage on your phone.
Charlene Plante
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This app is EXTREMELY SLOW. Oh my, this is unbelievable. I was hoping it was a good app
because it is Amazon but nope this is terrible.
J D (Jewelz)
Easy to use and backs up all my phone photos.
Nicola G. Mayo
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I which to use this app always as master album as im subscribe in prime video via my cell
provider and which too be member in Amazon Photos too
Adrian Knights
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Haven't had the app for long, but so far, so good. No glitches.
Cory Borghi
Well put together app. Easy to use and navigate.
Shelly Reynolds
Quick downloads and easy to use.
Stephanie Lonsdale
Love the ease and security of the app.
Abde Kapadia
Easy to use like the periodic reminders of the past events
anita cashmore
Love the ease of use and extra storage is a bonus
Robert Caldwell
Automatic backup of photos. It's what I came for, and what I got
Fraser Stroud
Easy to use , good filters/search options
Paul Gregory
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Face recognition does not work with non JPG photos
Lisa Reed elegant_confusion
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Love having 1 place for all my photos and videos. Has been a part of my life for the last
fifteen years so yeah ❤️
Victoria Harry
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It's great to store your photos and videos. Love it.
Deena Lancaster
Love this app. Its nice to see all my photos as my screensaver on my tv
Randr 2011
Like that, it gives me relevant memories. And more that it is free.
Stacie Felger
Love that it's unlimited storage with fast uploads
Ada Izquierdo
I like that photos are saved automatically.
Retta Henley
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Great extension to Google as I don't want to pay for more space. 🙄
Randall Henrichson
Photos are so much easier to pull up
Gaynor Bartlett
Easy to find and look at photos
Leslie Anne Chatterton
Amazon tries to trick people into buying more storage for their videos, and won't let you
delete excess videos until you do. I don't want to save most of the ones that were automatically uploaded,
without my consent, but Amazon won't let me delete them! Unfair and underhanded. I only want to use their
free, full size, unlimited photo storage.
30 people found this review helpful
Patrick Kambo
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App feels dated for a company like Amazon. I'm getting daily notifications that a new folder
needs approving. I have correctly set the permission in app settings.
TJ May
Storage space is amazing. Minus having to pay extra for videos. The search feature for
organizing photos is awful and uncomparable to Google photos. The app and the web page also have different
functions such as favorite photos. Deleting photos is annoying too. I love that similar photos and
duplicates are stored together. Definitely has a few good features and storage. I wish I could organize the
same as I do with Google photos.
42 people found this review helpful
SilVer T-V
Great way to save and file my photos.
Milton NI
Organizing folders tools can be improved.
David Moon
I'm afraid I'll have to join the chorus of bad reviews for this app. I've filled up my 5gb
quota of video uploads. Fair enough I thought, still get unlimited picture uploads, so I turned off the
video uploads toggle. Despite this, I still constantly get a message saying "upload paused, quota reached"
so my photos won't upload, so annoying. Also, can't view in landscape, come on Amazon, that's an easy fix.
57 people found this review helpful
Cheryl Naples
Upload sync issues. Does not auto upload. Why? Who wants to log in and make sure they are
syncing all the time.
1 person found this review helpful
Mizuho
I would've given this app a 5 stars, but due to a problem that hasn't been fixed it seems
that's not possible. In the previous versions of this app gifs were playable, now it's not, which is truly
disappointing. I might revert back to one of the older versions of this app.
chromedwheels turning
Wow, I'm so glad I heard about this app. Google has been harassing for a minute about me not
having enough storageor out of space. This is a relief 😮💨.. just wish videos had capacity of 10 mb
instead of 6 mb
Evan Zazzara
The new UI removes the ability to add individual photos and videos to the family vault. It's
either all media or nothing right now. This exact update, missing features and all, was rolled or to iOS
months ago (want to say begining of 2022), why the bug fixes and updates done to iOS were not brought over
to android? Beats me. Right now the reasons I subscribe to Amazon and not google are missing with this
update, please make it a priority to retrofit the bug fixes the iOS team have already fixed.
4 people found this review helpful
Ashley Eißfeldt
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It's a bit laggy, not as responsive as Google Photos. Photos are not clearly separated by
date and date taken cannot be edited (nice feature when it can't read the date in the photo name). Otherwise
I'm content to use this for the unlimited storage vs Google.
Solar Cat
It just started to automatically download sll images from my phone and it wouldn't stop. No
way to stop it. No way to cancel. I hated it the moment i installed this. Make a feature to press STOP.
Kara Keeler-Caouette
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Very easy to use. I really like it better than Google photos
Paul Bramhall
Good to store pictures. But limited.
Guy Nightingale
Very easy to use and great pictures and videos.
Ian Leonard
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only thing I don't like is that I have to periodically use the app to continue to have the
automatic backup work.
Dana Garvey
Suddenly this app can't rotate photos to landscape orientation on my Pixel 6a. It just
bounces me back to its home screen. I'm not having this issue with other apps...
3 people found this review helpful
Marco Antonio Garcia Leon
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I loved this app, recently I moved to Amazon Photos and it was right.
Gilly Stevens
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Awful do not expect any support or answers about problems with this app which keeps stopping
saying there is no WiFi connection. I have 275mb speed am using it now and am watching a film. I have sent 6
messages asking for feedback. Nothing. Do not bother as most of the time it does not work. If you cherish
your photos don't use this app. Give me Google photos 100% over this!
48 people found this review helpful
Carlos Munoz
Easy to up load pictures and videos great!!
Jeff Haugen
Great way to store photos. Like that I can see what my wife takes too in the family vault
Charles Megal
I like the Amazon Photos app because it helps me organize my pics and keep my phone from
being cluttered.
Robert W
After 22'Q4 redesign it's VERY inconvenient to upload selected photos to Amazon cloud. 1.
Pictures to upload can only be previewed as rather small thumbnails. I make multiple shots of the same scene
and need to see it full screen to choose which version i want to upload. 2. When sharing from eg photo
Gallery app, Amazon Photos does not show up on the list apps a photo can be shared to Please allow full
screen view of photos to upload. Please restore this app as share destination.
Iain Jones
easy to upload, still to master organising it
Jeanette Duarte
I particularly like it when the app shows me a memory from this day last year because it's
easy to forget where we were or what we did. However, I'm experiencing a glitch just now - an upload has
sort of stuck and I don't know what to do to get it going again. Perhaps the tech experts could check that
out? Otherwise I find Amazon Photos much easier to use than say, the Cloud or whatever.
68 people found this review helpful
Bria Lidstone
This is THE BEST photo storage software I have found!! As a photographer I have tried many
different services over the years, and Amazon Photos tops the rest for me for the following reason: - You
can set it to automatically upload all of your photos (many services offer this) - When you delete the
photos on your phone, they aren't deleted from Amazon Photo (HUGE perk for photographers) - They has an
option called "Smart Albums" which collects your photos into the same albums as your phone
50 people found this review helpful
David Stout
I downloaded this as it's part of amazon prime. I've always been scared of loosing precious
photos using apps like this but thought I'd give it a go. Over 4 or 5 days I downloaded my photos at night
and they all went on admittedly l Slowly but I had so many. I checked and the were all there. So I deleted
the photos in my phone not in the app. I went into my app and 80% of the photos are not there anymore, tried
to get help but that link doesn't work. I'm so pissed off with this app and amazon.
30 people found this review helpful
Curtis Adams
Easy to use for a all around great experience.
A Google user
I really like this app from Amazon and as a prime member I get unlimited space to store
photos and video's. I can edit the photos download to any gadget I'm using and I really love the stories and
memories that show up from time to time. I would be lost without this facility now. it's well worth the
yearly subscription along with the other services included.
6 people found this review helpful
Michael S. P
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It's one of the best places for all your picture and it's so easy to use
V B
So far this is great! You don't need to worry about the photo storage on your phone AND you
can make some amazing gifts!
Mark Terry
Seems to do the job. Handy if the phone is lost.
Chemical Summer
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Does what it's supposed to. Automatically backs up photos which is handy. I've gad no issues
or problems with this app since I installed it although admittedly other than view a few photos via the app
I've not done anything else with it. It does give reminders of photos from previous dates which I find a
good feature. I asnt aware there was a limit on the amount of video space your allowed (5 gig) which is
really annoying. That made me downgrade my rating from 4 to 3 stars.
33 people found this review helpful
Margaret Moore
We always love seeing the photos we cherish often!
Jonathan Giddings
Doesn't upload automatically without opening the app
Glen Chaplin
The Amazon Photos facility is great as a repository for all those thousands of pictures and
videos. The automatic upload mechanism seems to work just fine. My problem is with the facilities provided
to sort and view the images later. There is no map-based location finder. The algorithm for recognising
peoples' faces isn't as reliable as others. It is no longer as straightforward to filter on year taken
either, as the option appears to have disappeared since a recent upgrade.
147 people found this review helpful
Desiree Anne
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Update: the app is so much harder to navigate since the revamp I lowered the stars for that
reason. I love having all of my photos (from my computer and my phone) in the same place. If my videos could
be there without needing to dole out extra money (especially as I don't use the music app) I'd have given it
full stars
13 people found this review helpful
Angie Clark
Saves all, don't have to do anything. I will never lose a picture 📸 again.
1 person found this review helpful
Cheryl Blackmore
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I am in love with this photo app. My pictures are stored automatically and frees up storage
on my phone.
T Simon
Why mess up a great thing? Please bring back the ability to delete from both photos and
device. That really made this app different than all the rest! It's why I pay extra...
Zach Ebel
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I love Amazon Photos! What a wonderful way to deal with the incredible amount of digital
photos my family and I have taken over the years. I love getting a daily look into the past with
notifications on what happened this day in past years. Also the ability to sort by person, or even search
photos is incredible. It's also cheaper than google if you already subscribe to prime! The only downside is
the app doesn't delete photos off your phone like Google photos. If it did that I would give it 5
197 people found this review helpful
Denise beausoleil beaudry
This add is way too long compared to others and there is no escape
Deb Behl
Love the memories, and the app reminds me daily!
lehqx
Latest update/rehaul makes this app UNUSABLE! I understand their desire to bring it up to
speed with the iOS version, which looks good and works good. But whoever tested this new release, and
whoever approved it, should be fired on the spot... This is a half baked product, full of bugs, and missing
basic features. As a paying user, I am extremely disappointed, as my partner and I were using the old
version successfully with the Family Vault.
11 people found this review helpful
Diamond David Universe
Surprisingly great, I had Amazon prime forna while before I realized everthing yhatbwas
included. I'll review the settings before I "complain" but having it backup automatically can slowdown my
phone and since you can only store a few gigs of video for free I need to pick and choose what I backup. If
can't solve that in settings I'll edit this post.
10 people found this review helpful
David Nyquist
Moved my photos from Google photos to Amazon photos. Too bad there is no longer unlimited
photo upload after June 2021. Amazon photos has unlimited photo upload at high quality. The photos upload
from my phone was problematic. Had to manually select the photos and upload. But all photos were eventually
uploaded. Any new photos taken are automatically synced. Automatically create new albums with the photos.
Very good program.
96 people found this review helpful
Rob Orr
convenient and easy to use, would highly recommend it
Daina Marie
Awesome perk from Prime. I hope they keep it going! No problems with the app or service, 5
stars!
Tim Kersten
So many little things wrong with this. Face recognition matches people that are different.
That's okay, if there's a way to train the algorithm that these are different people, but there's no way to
do so. That makes search by people useless. The video player doesn't let me seek while the video is paused,
making it difficult to show friends particular videos. It's just poor UX.
5 people found this review helpful
A Google user
Does not find any device photos on Note 8, used to work great, now it is useless for backing
up any new photos. Started to find folders but now its limited to finding folders on internal storage, I'm
constantly deleting data for media storage to try to get this app to find my photos but it's always about 2
months behind in backing up my pictures.
Dick Lowrie
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I love how well I can adjust so many things about the pictures to get them right ! It took
no time at all to use the App, every thing is clearly marked!
Liam H
Love the service and storage space, although a few features would improve it. Firstly, it
would be good if it converted uploaded folders into albums as now I'll have to manually put them all into
named albums. Second it would help if it remembers the sorting setting (date uploaded rather than date
created). Another mishap I had was it automatically started uploading thousands of my phone pics which I had
to go back and manually delete. On the whole though an excellent service.
64 people found this review helpful
DebraJoy Greenburg
Excellent App. User friendly. Saves my precious memories.
Johnny Wilson
By default, all your device photos show up in the photos section, which isn't ideal if you
only want to use the app to manage photos you uploaded... You can hide photos yes, but you have to hide new
ones every single time you take one which is just annoying. So frustrating as I was hoping I could manage my
cloud photos on the fly. I've uninstalled it.
8 people found this review helpful
jimmy willrich
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you need to do a update on your app I have to delete it and install it 16 times in one day
it not work right every time I tried to to delete a photos nothing works
David Ritchie
Horrible lack of folders. My photos are stored in organised folders on my phone. But the
photo app is just a bucket of tens of thousands of pictures. No i dont want to spend ages sorting them into
albums when they were originally nice stored folders. No way to organise the albums by date either.
Impossible to see if it's a copy for copy backup of my photo folders on my phone which means it is useless
as a backup. Now moved everything to Google drive.
36 people found this review helpful
Rita Bodoano
Super easy to use and when using your firestick and it's paused your pictures become the
screen saver!! Love this feature!!
Titus Wheatbread
99p/year for unlimited storage space for photos and videos is unbeatable. I looked
everywhere and I was surprised to see Amazon was the cheapest. I love how whenever I take an picture or
screenshot, it automatically syncs with the Amazon cloud. Never have to worry about losing images again and
I can make space on my phone by deleting all my pictures/videos without having to worry about ever losing
them. I've also never had any issues with this app/service. 5 stars, highly recommend👍
16 people found this review helpful
Electronic Church Of Jesus Christ
All automatic, very simple to use
Rominic Salao
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its free so its 5 star, it will be more awesome if videos are free as well
Giuseppe Arangio
Almoust unusable after update. Less control on how to group and upload. You see ALL your
images together from your entire life. Group by it's own rule with no flexibility. You can't upload a
group/folder from your phone like before and make an "Album" directly, but you have to select each photo one
by one, or upload all (which is a NO,don't want to save all garbage img from WA). It would be super-usefull
to be able to sort album also A-Z/Z-A
7 people found this review helpful
Thomas Robb
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Easy to sync to all devices, share with others, edit photos- included in Prime.
Patricia M. Greco
I took my pic & it immediately was available!! Good Job!! 5 Quick *****'s!!!
Nicole Soulard
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I've had the app for 2 days and it's done nothing but upload! The only option seems to be
turn off automatic uploads...which defeats the purpose of a cloud storage doing its thing in the background.
I don't want this app to be uploading every time I take or save a photo to my phone. I'd like to be able to
set a time per day or per week to upload photos. It's too excessive and has been overheating my phone and
using up way too much battery!
603 people found this review helpful
Nancy Dacumos
My old phone malfunctioned and I couldn't retrieve the photos there. Then I remembered i
have Amazon photos and to my relief all my precious photos are there. Thank you Amazon photos!
Qwinjet Gaming
Was a little sceptical about transferring my photos to this app but it's quite amazing how
clever it is when trying to find a photo. I'm am seriously impressed. Also quite reassuring that it doesn't
use your data to target you with horrible ads and only to make the app more user friendly. Also very easy to
download all of your images onto a hard drive if you no longer wish to keep Amazon Photos.... Well done
Amazon!
43 people found this review helpful
Philip Turner
Particularly beneficial now Google photos are introducing a 15gb limit. Also, the photos are
saved in the original resolution. Searching for particular photos is good too. In most cases you are given
the option of deleting a photo from the cloud and/or from your phone as well. It's possible to view your
photos on an Echo Show or similar.
81 people found this review helpful
Darlene Rhodes-Sullivan
Should automatically save all my photos shouldn't say on pause
Robert Kroon
(Initial review) It is a good way to have another backup for your photos, but the app is
hard to navigate. Also, even though all my photos were backed up, I can only view some of them. Any photos
above a certain size cannot be viewed in the app and can only be downloaded (not that you would know which
picture you are downloading)
22 people found this review helpful
Jon
The new updated UI is atrocious. The app worked so well before and now it's glitchy and
honestly it looks a complete mess. I liked that it removed photos from Amazon and my device when I deleted
images, but now it only deletes them from Amazon. So it doesn't work as a way of keeping my photos clutter
free like it used to. Just overall really disappointed that they've ruined what was a decent app before.
75 people found this review helpful
James Rogers
It's like a memory extension. I don't have to try to recall something. I just take a picture
of it and always look back and see it. And always know where I saw it and where I was when I saw it
sarcrystic
I appreciate that there are unlimited photos for prime users, but the UI is terrible when
compared to Google photos. There is also not many features such as a favouriting photos or searching for
photos. Sometimes the app is buggy. The app design isn't the best and it can be much better considering
Amazon is a massive company. There could be a more modern design similar to Google photos. Please consider
what I say and compare to other photo backing up apps to make this one really good. Thanks
25 people found this review helpful
Crystal
This update is causing lots of issues. Even after manually adding my phone's, they do not
appear in the feed. This was never an issue prior. Also felt like the previous UI was easier to navigate and
set according to individual use. Not a big fan of this update, hopefully fixes are developed soon.
1 person found this review helpful
Angela-Precious Linsley
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So easy to navigate and upload your favourite pictures
Graeme Tullis
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November 2022 update makes this app useless as a media viewer. I don't want all my photos in
he cloud, I want to see all my photos though and this update makes it impossible to share pics not uploaded,
impossible to view pics not uploaded, and very difficult to upload them. Photos also only appear in portrait
mode, so is useless for landscape pictures. Please Amazon, think before making stuff worse. Simplify and
Invent.
3 people found this review helpful
Nicole Anderson
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It was a failsafe for me when my.phone took a swim and I lost it .. but new phone and
learning things through the struggle I had my photos again..Would like more v ideo storage cap.
nova wallenda
Awesome! Great way to save awesome memories.
Paul Baker
Auto backup is great. The recent update to sort on people, places, dates, and locations is
appreciated!
Philip Glynn
Excellent app, simple to use because everything gets backed up to the cloud, you just need
to remember to delete photos and videos you don't want to keep
Sharon Miller
I enjoy photonof the day. I'm definitely glad you back them up at least three times in the
last 6 months. I've had phone problems. Because you've backed up my pictures I've always been able to keep
them. God bless you and thank you for your time
Javier Adames
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These new UI changes, as of Nov 18, 2022, are atrocious, not user friendly, search is
basically none existent. Please fix it.
2 people found this review helpful
Jenn Windle
It's definitely making life easier to print pictures. I feel like more people need to print
more. I used too when my kids were younger and now it's about the grandchildren
John F
Amazon photos can't preview/display photos from my phone's camera(S23 Ultra) because it
won't work with the 200MP camera. I have to intentionally lower my camera resolutions to upload.
Gary Henderson
Finding this app one of the easiest to use. Makes it easy to delete all the unwanted photos
and just keep the treasured ones.
Linda L Hernandez
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There are multiple ways to edit the picture, but not enough choices. However, you need to
download it first. I do like it, and because it is part of my Amazon Prime, I don't have to pay for it.
Otherwise, I would not use it.
Linda Eyler
I just subscribed to this because it was given to me free through Amazon prime. As I'm
setting it up all my photos disappeared over 6,000 photos lost. I don't recommend this app
Nicholas Kaethner
I think this is a good app, but I still use Google's Photos app more right now. I need to
sit down and do some thinking/comparing, because I may save money using the Amazon app - it's on my to-do
list...
Meghann Moore
I would like to be able to pick and choose what photos pop up on my TV when it is on
screensavor mode. Other than that I like it.
Mark Wright
I like the app, but it could be better. I wish it would take larger video files and other
files like PDFs, for example.
J Popp
Easily backs up of photos, and search feature in phone. Like that the photos automatically
become part of Amazon TV stick screen saver 👍
TOiNK TOiNK
Its keep showing the photos that I didnt want to put on my Amazon echo show 15 and 5. It's
so annoying. I keep deleting the photos on my phone so it wont show on my echo device what I dont want to
see. Please fix this..
1 person found this review helpful
Shawn Bryant
Great app, it's good to have the amount of storage they offer and not to need to worry about
losing pictures of you lose your phone, plus you don't need to join the Apple cult.
Justin Mumma
Nice that it's free with Amazon price. Not my primary method of backup, but its simple, it
works and nice to have an addition backup method. Only 5gb of video though
1 person found this review helpful
Rick Shaw
Does what itTV. supposed to do and is a great place to store and retrieve all our photos.
Paired with the fire tv its great to view them on any tv.
John Murray
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Good App,but getting useless at keeping account up to date using many devices, and fails to
upload photos saved from apps like Facebook and other photo apps.
2 people found this review helpful
Jacinta Santos
Once the app was downloaded, the auto backup and notifications kicked in, and it is
wonderful not n having to worry about pics and videos not being saved
David Richter
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Really bad experience, would use any other app if they would provide a similar cloud
storage. Useless without Prime Sub. Bad filter options(folders are missing). Includes ALL(screenshots,
messengers, other apps) images in gallery. Online there is no folder structure to organize images. Shame for
a company this big and a basically paid service. There is nothing 'prime' with this app.
29 people found this review helpful
MCH
Wouldn't read Note 8 SD card where images are stored. Uninstalled the thought of storage
with my account is nice but the app doesn't work on my phone.
Lisa Cox
I'm a dog mom so I take tons of photos and videos. My phone memory is almost full and I'll
have to sadly delete some precious memories. Glad they can all be saved now on Amazon photos. Love it
Hannah Dymarkowski
Advertised that if you have Prime, you have unlimited storage, not the case. I currently am
getting notifications that I have insufficient storage available.
Lucas Kreglewski
Think they need a overhaul of the app I used google photos , but I like the unlimited photos
in Amazon, would be nice if it was like google photo app, and sort the picture buy date and not just a built
of pictures,
Julieanne Conkle
I love having all my photos in one place, no matter which device I am on. When a phone dies,
it's no problem, all of my photos from that phone and orchid phones are still here!
Clark Browning
Took over my photos with ease and allows searches by pic Really neat timeline stuff, too
Memories are what we are sharing and they seem to be very careful with them.
Nevan
No landscape support and no ability to select multiple or all files. Designed without the
customer in mind or common sense.
1 person found this review helpful
Sam Watson
App is great, however needs more storage for videos, or at least be able to purchase more
storage. Love the unlimited picture storage though ❤️❤️
joan carthan
Everyday is a little much but I do enjoy seeing memories of yesteryear. It's easy to choose
which memory shuffles to keep.
Wendy Johnson
Very easy to upload. You can't go wrong as the instructions on screen make the app really
easy to use. Thank you.
Jessie Lester-Moya
I love that there is unlimited storage. I can keep all the photos from our favorite trips
without having to pay extra for more storage.
Kelly Stillman
This app is an outstanding application to keep all of your photos and videos quickly at hand
with no worries about losing them.
Eric Pate
It seems that I can't put on download I have to do it all manually so it won't do it
automatically. Then I can only pick one picture at a time. But it saves my pictures!
Heath McConnell
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Awesome, easy to use. Everything just uploads easy into the cloud and can be accessed by any
device.
2 people found this review helpful
lora burton
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Great!!! Got new phone and was unable to transfer all photos...that's when my Amazon photos
kicked right in!!! Thanks Amazon photos!!!
Stephanie McCutchan
Omg yes. This app has stored so many memories I thought were lost. I'm so grateful my pics
and videos are stored and it's so cool when they put pics and videos together for me into a cute video of
memories
DaShagne McNeil
Very simple and easy to use. My favorite is that my TV will show a sideshow of the pictures
when idle.
Malinda McLean Jones
Good Experience! So this app has been a great place to store my photos. It's video storage
isn't that much, but so far a good experience.
Al Thom
All my pictures and folders from amazon drive are missing when i transferred to this app i
dont know why the changed it im a great believer if it not broken leave it alone.
Nick Welch
It's been an interesting learning curve. It'd be better if itcautomatically sorted my ohotos
by the albums I have creatwd on my android phone...
Dan MacArthur
I appreciate being able to store unlimited pics Free of Charge. I also like the
Notifications and Reminders sent about old albums or special events.
Carl-Johan Arenander
Not possible to mark several photos (all or a selection) for deletion, for example. Have to
mark every single photo which takes huge about of time
Sharon Roach
Amazon photos are a lot better than Google photos. It is easier to use and the pictures are
more clear...
John Anderson
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Not enough space for video I ran out of space now I get annoying notifications that I am out
of space. Going to delete the app if it keeps up and also it will not let me get more storage. Horrible !!!
Michelle McCollough
I'm having trouble downloading my photos every time I try to for some reason it stops me or
my system cuts down and I have plenty of room of a new phone and there's no reason why this app should not
work and it's really pissing me off okay well not too pleased with photo from Amazon Sorry
Hannah Freyja Smith
Working flawlessly for me . Has enabled me to delete all the images from my phone so I have
more space. I was at the stage where my device was almost full. Happy with thos apo
Nancy Moore
It's been kinda slow but I like how I'm able to back up my pictures and videos. Just
wondering when I'm going to get the $20.00 for downloading the app and the pictures etc.
Isabella Bryant
easy to find photos on this app. Love the on this day whatever month or year the photos were
taking. Great my photos are here for Safe keeping.Well Done Amazon Xphotos
wwkiki can
Overall is good, would be more user friends if they have the button of Size to sort photos
and video, so I can delete large size video since only 5gb videos allowed for Prime Members.
1 person found this review helpful
Cheryl Berberich
Easy to use! All my photos are sorted and stored.. the memory ones that pop up to look at
are great!
Roch Couture
Please add function to cancel uploads of video, especially if the 5 Gb is already used.
Having the option for pictures as well would be great.
kristy walker
I like that it saves the pics, but I wish there was an option if which pics to save. Not
everything needs to be around forever.
Gina Puma
I didn't know I could do it right thru my own gallery and put it all together into a
photobook..... lol I was so grateful that I had figured it out and i was super glad I did Bec I did lose 2
of my baby's my cat Ludacris who I had for over a decade and he was 23 ish when he he finally Crossed that
bridge in my hands! And my first bearded dragon Chicken Nugget I lost her while I was in the hospital and
the majority of the book was pics of them ! And the quality was fantastic it came super quick
Nick
Fantastic service, images retain original quality. fast uploading. extremely impressed. Will
definitely recommend to friends.
Donna Bresky
I like the way my pics can be categorized easily for quicker look up, I have a Lot of pics.
I. Would recommend.
unknown user
I like this app. But i dont know if it uploaded all my photos. I went to delete a bunch and
then I didnt see them in my amazon photos. So im nervous to delete my photos off my phone
David Snooks
Works great, Love watching the pictures on my device. That's my Alexa device. Most of the
pics are from our trip to Costa Rica and our grandchildren on the beach
Simon Pearson
Could be better. I want a daily date when my photos were uploaded so I can find particular
images much easier.
Kyra Hoffmann
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Does a good job saving and storing photos. It is easy to share your photos across devices
and with other people.
M. Lampos-Curtis
Works pretty well. But even though I choose which device to upload photos to on senior
parents. They get pictures from my device that I did not choose.
Donna Klein
I thought it was supposed to be unlimited storage with a Prime membership but I get a notice
everyday that videos didn't upload due to lack of storage.
2 people found this review helpful
Raya Shines
Great app, my only feedback is the photos should move to another photo alot faster. Even at
the higest speed the shuffle slower
Harry Evans II
I really enjoy the Amazon Photo App. I love the way it presents and it also helps me edit
out some photos I no longer need.
Kekoa R. Namahoe
So far, the app has exceeded my expectations. I'm able to save photos that are precious to
me with much ease. That is good for an old guy like me who is not tech savy. Thank you.
Notavegan _42
Great app. Uploads all my photos and was a lifesaver when my old phone crashed since my
photos were automatically saved.
Cody “Turtle Lee” Vice
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Love everything but the ads but that's a given. No one likes sitting through ads but other
than that it's the sh#$!!!!
1 person found this review helpful
Joanne “jojo” Tinkham
I like the app but I can't upload the photos to Amazon photos. It says I don't have any
space left. I thought I had unlimited space because I am a prime member.
1 person found this review helpful
L T
Simple and quick find photo, plus features on the app that show the previous photos. Enjoy
and recommend to who have Alex Echo 5 8 and 10 for photo display.
darlene rich
I have this app on my fire stick as a screen saver on my TV. So nice to see my parents on
some of the pictures. Dad died 9 years ago and Mom in 2016. The pictures are very clear.
Jose Fernandez
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I need two features for this to be usable. The option to delete photos from my phone that
have been backed up and for gifs to be supported
1 person found this review helpful
Monica Griffin
I was so over Google telling me I needed to pay for more storage. Amazon saved me all my
pics are safely in one place, and it is so easy.
Cheryl Bodo
I love having this backup to hold my pictures but it keeps saying that it needs to complete
download. I don't know why it hasn't completed the copying. It's a bit frustrating.
Gilbert
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Update: Still great. Google is cancelling their free unlimited high quality uploads so it
makes sense to use Amazon photos since I'm already a prime member
Andy Payne
Love this backup to all my photos from my gallery. It's super quick, and all images seem to
be brighter!
Slobodan Sucevic
App is crashing all the time, not loading images or content. Needs to be fixed.
1 person found this review helpful
Vatsal Shah
Couldn't even see correctly which Amazon account is in use. Nothing in the menu shows the
email address.
1 person found this review helpful
Renee “Nay” Belonga
This is a great photo storage app. I never have to worry about losing my pics, because
Amazon's got my back!
purplemoon1957
This site is ok... I guess? But just because I want to send a photo to someone, doesn't mean
that I want to "share" every single photo with that person... I just have to make sure that my app is not
visible to everyone....
Ahmed Murtaza
Should have auto delete option for backed up photos. It's a common feature in other apps
like Google Photos.
irene Hilton
Nice to know my pictures are safe. I didn't realize howlong it would take to download
them...lol 11,000 plus was alot ...lol Beautiful colors it looks like to me in my photos , great app...
Pat Tobin
Very easy to use and shows photos each day for that date in the past. I like that feature.
Daniel Dutton
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Can't sort, can't search, won't load menus 90% of the time. Im pretty close to paying for
Google Photos.
Danyelle Brazell
Easy to use and comes with my prime membership. I just wish I didn't have to painstakingly
check each photo to upload.
1 person found this review helpful
S. Shawn Sandberg
Just like Google photos used to be before they got greedy. Partner sharing isn't quite as
good yet, but I think it'll get there!
Julie Camp
I have the hardest time adding photos. It only sees the photos from my phone and not shared
images from Whatsapp or other platforms.
Cassandra Delp (CarefullyCrafted)
Honestly kind of confusing to use as a way to have photos as a screen saver for Amazon TV.
1 person found this review helpful
Joe Parker
Works well, but it is annoying that it requires me to open it every few days to continue
auto-uploading photos.
Bryan Buck
Decent app could be better with different features with photos such as face recognition or
organization options.
Nychola Slater
I really like the daily photo feature so I can edit out old photos I no longer meed quickly
by checking daily.
julia greenleaf
Wish that you could get photos off your old phone with out having to sign into Google
photos. Just sign into your Google account. Ways to receive photos with out sign into on the old phone
Kimberly Sumner
Perfect good durable, for the most part. Lol.... My dogs fight and bite each other's collars
so that's not the fault of the product. 😄
Thomas van Schalkwyk
No support for this photos app which make it useless to use. You get support for other
services,but not for this one!!! Nice Amazon!!!
lisa chavez
Love the app, easy to use. Only con is it uploads everything. Sometimes I don't want my
screenshots or downloads saved so I have eto go delete them.
Mone' Harris
I have been using the Amazon Photos app for years. I can look back over my photos and videos
from years ago and share them with my family and friends.
Nakita Pancero
Love this app! It makes finding any pictures so easy and I love that I can log on to it
anywhere on any device! Never have to worry bout losing a pic ir sd card again🥰🥰🥰
outtasight Sophia
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My experience using Amazon Photos is a great one, I can put all my special moments on my
television and watch them it's the same pic on your phone but it's bigger and better love it
Graham Robert Askey
I have been with Amazon for six months and have been impressed with the service they give as
a appt. Keep up the service.
A Google user
Uploads fast, reasonably priced for more storage. Haven't figured everything out yet, but
like it so far.
Alex Campbell
A nice app. Only thing I don't like is it keeps on asking to automatically download photos.
I have clicked no but it asks all the time.
Jamie Wilson
I love this app! Only 4 starts though cause when they did the update it made it difficult to
find certain folders.
Eliza Gorecka
I love Amazon photos because it's part of Amazon Prime. Picturetbutifly sorted as YOU like!
I reate this photo's storage as best used.
Blaine&Timothy VasWhi
I hate that we aren't able to import photos with location and data for information on photos
location dates etcetera from Google and other sources like Facebook.
Justin Craine (JT)
I can't find free unlimited photo storage anywhere. So... As soon as I heard that Amazon is
still offering unlimited vi immediately downloaded the app
Denise Reinas
I love taking pictures of my pet's., The out door scenery & places I have been. My
family is also included in the many pictures I take. I love it all. Thankyou
Alesia Butler
Love knowing that my precious photos are saved. Recently switched phones, photos were saved
and converted to my photo to my new phone.
Kelley Montgomery
Great place to store all my photos. In today's world, we take so many more pictures. Having
a camera on our cell phones, it doesn't take long to accumulate thousands of memories
1 person found this review helpful
Andrew Brainerd (Big Dawg)
Great for video editing, specifically filtering videos plagued by low light and color huge
back to an enjoyable viewing experience
Jennifer Estes
I love seeing the memories I have created with my family. It's easy to use & access.
Like most Amazon things, I'm happy with this app.
James Watt
It's a great way the app collates all the photos by the way of dates people's faces and many
more. "Great App"no
Peter James
This app is amazing. It takes a while to upload your photos. Obviously this depends on your
wifi speed.
Miriam Lee
Easy, convenient, and you can find anything . Most of the time prices are pretty good. you
don't have to worry about going to the store to store everything you need. You find it in Amazon. Thank you
Lucy Green
Great app, excellent and easy back up, shame more storage isn't available for videos via
prime.
Montebebe75 Hutchinson
I didn't know this app was available with my Prime membership. I absolutely love it that now
all of my pictures can be stored.
Jason Moore
Cannot rate this app enough ...keeping all my photos in one place and not being bothered by
certain apps to keep or to buy more storage for any extra
James Preve
Extremely Easy to use. And efficient. Exactly what I expect from Amazon software.
Erin Marion
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Love this app!!! Unlimited photos!!! Love it ❤️. I'm glad my photos are staying put, and I
can find them now. Unlike with Google 🙄.
Matthew Cox
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great app i love it. Very efficient and useful to store my photos and videos. And I love the
way the new features operate.
Latten Williams
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It's quick The pictures are clear and crisp they go right to the photos securely I can
easily access and do what I want to do with them Thank you
Kathy Skaggs
I'm tired of getting told my stuff will arrive the next day and then getting it 2 to 3 days
later. But shopping Amazon is so convenient.
Melissa Vaughan
Easy to use and I love that the date range is visible to locate specific pictures.
Donna Kelly
I like having all my photos easy to find. With three young children. It's nice to be able to
look back over our fun times.
David Ebling
Extremely slow, ugly and glitchy interface. Google photos is much better.
David Innes
Pictures! Good way to store your pictures, videos less so. Won't play anything over 20
minutes so deducted one star.
Elham Mazzawi Hajjar
Sorting, categorizing or organizing photos is missing and will be nice to have in this app.
Sheila Chapman
is great just needs more storage space available
Susan Simmons
So far I really enjoy Amazon's photo app. Easy to use and it keeps all my photos organized.
Cat Turner
Wonderful 👍😊 I am thrilled with the space to keep everything I choose. Thank you. Amazon
Photos have you on all my Android phones and my tablet.
Vivienne Dalton
I take loads of photos . My mobile was constantly full up to take more . So it's great to
store my memories on Amazon Store .
Laura M
Why can't I search people anymore? Hate that Amazon turns good things bad 👎 it was a very
good app, as was the music until greed or mismanagement.
Cassandra Davis
Love the memories it brings up. I Love the storage for free. I need to research all the
options but so far so good!
J VM
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Found some other girls naked pictures in my account and Amazon's response was "it happens".
Figured out her name, address and workplace within 1 hour... Deleted the app as it's not secure!!
veronica stork
Love it I was loosing so many photos due to photo storage full. Now they are all safe with
Amazon photos.
Lixi Frandsen
It is wonderful to have a second location backing up photos as we have lost photos before
and been devastated.
Manny
How is people search not available in my area? But I can search faces on Google photos.. I
like that it's free ... for the moment.. but this needs to get added
Leigh-Anne Dunn
Hard to connect and use. Should make this more simple. Pictures don't fit echo show, too
small.
Shelley Chandler
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Really great place to post your photos with cloud backup. I love the daily memories aspect.
1 person found this review helpful
Chris Le Manquais
Keeps my photos safe....did think it was just photos & not videos too but keeps them too
but obviously uses up storage space !
1 person found this review helpful
Alex Beaver
Awesome! Saved my booty when my phone was lost. I got a new phone, logged in, and had all my
photos. Thank you Amazon Photos!
John Knights
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Great app...like how it sorts the photos. Now if it could put all my BRUCE THE MOOSE in one
place, as he's been around...even Papua New Guinea 🇵🇬 but loves Australia.
XXX XXX
Nice app. Works great but need a way to add captions to your photos. That feature would make
it a 5 plus star app.
Desmond Boyle
Easy to use and a great place to keep photos. Need more video storage though.
cinthia007
Free storage if you have prime, but photos don't always upload automatically, it is slower
compared to Google photo app
SteveG Wilson
The latest version doesn't let my photos rotate when I turn my phone, it rotates for a
second, then takes me back to the daily collection
Jeff Smithson
Just when you think you lost important photos, you remember that you have Amazon Photo app,
then you find your missing photos. Thanks Amazon
Chrstn Ptt
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Some key features are missing, but it is included for free with amazon prime so meh.
Nicole O'Bleness
Good for back-up. Wish it would auto-backup without having to open the app to start the
backup.
john whitelock
Very handy quickly running out of free space though 😱
Dale Hazelton
Seamless access to my photos on my phone and computer. Easy to share via text as well.
Richard Wallis
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Great app. Integrates seemlessly with Echos across rooms. This displays my families best
photos across the house. I always worry about backups and this is a great solution with lots of free
storage. The feature to sync photo folders on a pc means that work flow is reduced and I can access them on
my phone. Family vault feature is a stroke of genius and means I can share photos with extended family very
easily. All this and so simple to use. All the stars.
26 people found this review helpful
Quiara Brown
I was told I had unlimited storage for photos... but now I get a message that says storage
is full... SMH... #Pointless
Lori Fruchey
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Love having the pics on Amazon. So easy to just click and order them. Very convenient.
1 person found this review helpful
Jason Simmonds
Very user-friendly, UI is simple & intuitive, well-done overall.
Da Wi
Anything amazon is a zero star.. now more ads everywhere on prime...canceled after decades
due to ads on every amazon prime show..screw executives who want us to pay them to watch ads who are also
paying them to force ads on us..Uninstaller immediately
Janiece Brown
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Love the amount of storage space and the ability to make albums My memories are so important
to me, I love that this app brings up my memories of people and places. 😊
4 people found this review helpful
DoBe KenoBe
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Good App but its anoying that the app sometimes enables the option for automatic picture
sync when it should be deactivaded.
Anfänger Noob
Took some photos and eventhough under default camera folder, cannot see them. useless.
Vickie Isabella Laurie
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Not so much user friendly when trying to find only videos
Joan Herbert
Took awhile to get both my phone and my husband's phone to auto synch pictures. Ordering
picture book recently was easy.
Franc Ruiz
New update has no sense. You can not upload photos directly to albums, you need to upload
them and later move to album. If a photo is old, then you have to go over all photos in order to add it to
correct album. Also now does no detect which photos are already uploaded, so you don't know which ones you
have to upload or are already uploaded. Old app version was working ok, new version makes it useless.
13 people found this review helpful
Rosh B
Not sure how Amazon dropped the ball on this. It just synce all folder or selected folders
and backs up all picture to one photo /dump. Can't directly take a bunch of pictures from ur phone and
directly create an album. Instead every thing first has to be uploaded to Amazon dump location then u will
have to go find the same pictures and add them to an album. Not a nice app for people who like to create
photo albums directly from ur phone or other devices. Sad Amazon did not think of this.
Nicky Law
I never want to delete any photos, and the kids always tell me off for blocking up my
storage. So now I just say I'm with Amazon Prime Photos.
T Jakab
I wouldn't have thought this app can get worse but Amazon managed it somehow, probably
spending thousands on this useless and worsening redesign. Since then it is no longer possible to see the
photos on the phone and tell which ones are uploaded then add to albums. I suspect photos will be closed
like drive eventually because I and probably others will stop paying.
13 people found this review helpful
Kara Ault
This app is a lifesaver. I love that it backs up my photos, and especially love that I can
sort by person or subject!
Rocking Squirrel
Update easily and can still share.
John Sheridan
L9ve how it works. Very convenient!
Susan Roberts
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I do not like the way it automatically stores any photos or screen shots I take. Can I stop
it doing that?? 😫 I do not want it saving every single photo I take!!
A Google user
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It's OK as a basic back up, a bit clunky and not very versatile but I guess it will improve
with time. I have just discovered that Drive and Photos aren't the same. If you have drive installed, as I
did, and it gets full then photos won't get backed up to photos and you get a quota message. Very confusing.
6 people found this review helpful
Andrew George (Padski McGuinty)
Very helpful. When I've got carried away taking pic's, good editing suite, all around a good
service. For Photo's, but I can't afford to expand my Video storage, so I have to download load them to a
dvd recorder, keeping them on DVD. I pay for Prime and get the Photo storage, and it's big because I have
not run out of space.
1 person found this review helpful
Brett Sanftleben
This app makes no sense. I only want it to do two things - show me which photos are stored
in Amazon Photos and show me the photos on my device that I might like to upload into Amazon Photos. It does
a really bad job of doing these simple tasks, with no obvious way to see only what's already uploaded and no
easy way to view my device photos in the same way as they appear in my gallery. I spend a fortune with
Amazon every year - this is a big disappointment. The OneDrive app is miles better.
50 people found this review helpful
Donna Shields
I'm pleased with this app. Easy to save your pictures.
Patricia Tobin
Great ability to upload and save photos
Hugo G
Terrible execution. Automatic upload doesn't work correctly, will sometimes start uploading
different folders and there's no way to stop it from doing it once it has started. Bad UI to delete all the
unwanted pictures that were uploaded wrongfully. Wouldn't recommend the app unless you're desperate to store
at full quality and have the Google alternative storage full...
2 people found this review helpful
Jorge Reynoso
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It's a good alternative to Google photos if you have Amazon prime
Geraldine Walker
My mobile phone provider has sold out to another company. I was advised to back up important
files/photos just in case they're lost with the change over. Amazon prime photos came at the right time... I
love this app ...so easy to catalogue my gallery into different headings..... everything is there ' crop/
edit etc....even saves deleted into a file which my phone hasn't got that ...so far so good 👍😊
35 people found this review helpful
Katherine Maria “Kath.” Garvey
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Just simply a great album for storing all my photos. Also what I love about Amazon photos is
having the option to back up your photos esp as I have had to in the past reset both my phone or tablet back
to factory settings, or had tablets stop working so just being able to simply re install the app either on
your existing device or a new one and retrieve your photos esp ones that are of a sentimental value as I
have in my album is brilliant Just can't fault this app at all. Highly recommend!!!.
42 people found this review helpful
Kim Branton
The app is easy to use for the most part. But I despise the fact that being a loyal Prime
customer does not give me the ability to order prints because I live in Canada (which it didn't tell me was
a problem until after I painstakenly selected 700 photos to print). Almost everything else is available in
Canada so I don't see why photo printing is any different, there's two huge warehouses near me so PLEASE
offer the service.
1 person found this review helpful
A Khan
Works flawlessly with Android. Updates and adds pictures on the fly. Probably the best
service that comes out of Amazon prime. Very happy with it. Hope it keeps getting updates. Personally I love
the ability to search by face and now in recent updates search subjects and you'll get results. Filtering
through 10k+ photos and you can just the ones you need if you type car or house.
285 people found this review helpful
Saundra Witherington
Super easy and never any issues.
gary skinner
Love it, Xtra storage that was definitely needed.
A Google user
The service is great value for the money for Prime subscribers and the app is good as well.
The one thing that bugs me the most is how is not possible to allow uploading videos on mobile networks (I
understand it is better not to be allowed on default settings, but it would be quite more usable if it would
exist as an option). The other thing is that it is not possible to set a time delay from when the picture is
taken, so the upload always starts immediately which is not always great...
46 people found this review helpful
Dakota Roberson
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Good good. A1. Why is there no option to buy more storage? Aws alr at full? Lol
Dan Fuchs
Amazon Photos app will not Auto-rotate pics for viewing when phone is in landscape mode -
quite inconvenient. Navigation could be much better. Editor doesn't offer tilting features (i.e. rotating
top back and forth, or side to side) for squaring out lopsided documents that were photographed. Only
rotation and cropping are offered.
1 person found this review helpful
Abdul Wahab
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Really good app for storing images and videos especially good for space. however with all
good apps there is always room for improvement I would suggest that they update the hide images by letting
you put a password on and also in case you forget the passcode you can recover it by email and also it would
be good if we can move pictures to albums so they remove from the home screen so I hope the developers take
this in to consideration.
265 people found this review helpful
Rob Whitehouse
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DO NOT INSTALL. See the statement unlimited for Prime subscribers? Well... By default the
app will upload ALL your photos to the cloud & not give you any choice as to which ones (or folders) you
want backed up. So, you run out of storage due to all the joke ones you get in WhatsApp? Then the cheeky
bleeders prompt you to upgrade your storage or manually delete files before saving more. You can only bulk
delete via a PC - not available in the app. It's shocking how Amazon get away with this.
18 people found this review helpful
RoseAnn Krejci
so great to get our pictures. a good job especially since I am in the hospital and can look
at the. They are good photos!
Isak Wilkinson
I gave this app only four stars. Because how much they charge you to load and keep pictures
in a cloud for cloud storage and the recurring payment. A lot of companies do this. I get it they want to
make money I understand that. But if or are unable to pay due to tragedy in your life or whatever. This has
not happened to me yet but it is a reality that I think about. Another nice feature of this app is the fire
TV it can go straight to your phone or straight to your TV from your phone
11 people found this review helpful
A Google user
Like the app; however, I hate how you don't have an easy way of removing a wrong person tag
from the pictures (unless I'm missing something). Your AI might be good at tagging, however it's still
making what a person would consider silly mistakes when tagging in which case it should then be made easy to
make an adjustment, somehow I'm not trusted with my own photos.
36 people found this review helpful
A Google user
I like more more the service than the app. Think the app could be improved in many ways...
Adding filters on showing images for instance, based on faces or folders, showing more data for the images
details... Back up also is quite slow and inefficient form the self phone (xiaomi). Also watching images on
upload some times loses the point reached. Apart from this is very fast in thumbnailing images to show!!!
6 people found this review helpful
Franco Zero (francozero)
the app itself is good... but i hate it because there is no option to sort pictures by
name... only by date taken or date uploaded... so it's next to impossible to find a picture i'm looking for
and all pictures are one big mix up... add an option to sort by name and i will give it 5 stars... but at
the moment it's pretty useless if you have thousands of pictures... also i would like to be able to remove
videos from the cloud without removing them from my device...
63 people found this review helpful
Ash Blagdon
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Would be better if we could edit the image file info like the file name itself and also be
able to correct the location if it's incorrect. Also, like Google Photos, it would be great to have the free
up space feature, telling you which photos have been backed up from your phone so they are safe to delete.
360 images don't work and only appear flat. Samsung S23 Ultra 200mp images don't have thumbnails, so you
have to download them to see what the image is. No option to share images to the app.
18 people found this review helpful
A Google user
- currently it is not possible to add/edit the location where the image was taken - i would
like to have a map with all the locations viaualized in some way - the ui needs improvement. currently the
bottom navigation bar doesn't include the "Places" option. you need to open "more" to find it. i am sure
that there's a more elegant solution to that. - when you activate auto upload it starts straight away. the
behavior, however, should be that you first define the folders which are to be synced
14 people found this review helpful
Charlotte Eshborn
Love how they do "on this day" with all your previous pictures! I love this element as I
have children and it brings back so many memories from the previous years! This app is very easy to navigate
and store all your photos safely so even if you lost your phone or it was stolen etc, you still have access
to all your photos you've saved there!
29 people found this review helpful
Ramona Clark
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I love seeing my photos come across Echo Show screen saver!
Robert Vecchio
Don't use this app, it will soon be removed. I've uploaded thousands of photos to Amazon
prime because unlimited photos was the main reason I signed up for prime, but now they're stopping the
service in February 2023 and they're going to delete everyone's photos in December of 2023. Amazon keeps
eliminating services and raising their price. Photos is gone, Amazon music is garbage, prime video is okay,
but not with the outrageous price of prime. I've been looking for a reason to cancel my member
12 people found this review helpful
Mark Bliss
Just updated and hate the changes. Seems to push a disorganized mess and exist primary to
share photos across devices in a manner different than anything I desire. The changes took the app from
slightly annoying to unusable for me. Simple is good. This fails the test. Uninstalled. The stock app on my
phone is better.
1 person found this review helpful
Kareem Harley
An amazing App to use! I love that it shows you what you've captured throughout the years.
D Baldwin
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Garbage. Absolute garbage. Aside from the fact the basic plan (which you still pay for via
Prime) has laughably small amounts of storage, the app is unstable, crashes daily, doesn't have basic
functions that almost all other apps have, and it's huey clunky. For a company like Amazon to produce such a
rubbish app with pathetically low storage limits is disappointing to say the least. Edit: And now it just
overloads my phone resources and constantly has to be force closed. It's absolute trash!
37 people found this review helpful
Jonah Lalog
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great experience. might as well use all amazon services available and included as a prime
member.
Gresh
It is good, but takes time to delete pictures.
Christopher Edwards
Love the connections between Google and Apples Playlists. UNLIMITED photo storage!! FULL
resolution. Now come on...who offers THAT!???
A Williams
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Whoever you have designing this app and the U.I. need to be fired and taken out side and
beaten. This app is a great idea but the execution and design is horrible. It has frustrated me to the point
of not using it. No organization of buttons. Where's the trash located? Why does clicking on stuff do
nothing or is super delayed. My phone is new so its not that. Im gonna call it now: this will be a bait and
switch, in a short while you will probably limit storage and charged for more. Like google
Lucy Sutherland
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*Months later, this apo is still trash. I overpay for useless app because I dread xferring
to a new app. Unusable. Folders are dumb, not attached to pic in anyway. No tagging in 2024? Max age 12
app!* New Version of this app is awful! Designed for a 10 year old! Menu is gone replaced by miniscule
choice of buttons. Menu link to trash went missing. How do we recover accidental deletions now? Please throw
this version in the trash and go back to the version for grown ups. Thank you. Samsung Note9
35 people found this review helpful
David Powell
Terrible usability/design. As soon as it runs, it starts backing up all photos, rather than
asking you which folders you want to backup first. For me that meant it started backing up other people's
photos from WhatsApp, album covers, etc. I then had to deselect the folders one by one. It will also still
show you images from folders that you don't want to backup, meaning the photo app is littered with photos
you don't want to see or save, and you can only hide them one by one.
551 people found this review helpful
Brenda Smith
So convenient, and I love the Daily Memories.
Graham Bridden
Yet another useless application that sends you round the mulberry bush! It keeps saying that
you're name, number or password is incorrect when it isn't,a favourite trick of these things. I'm only
moderately good at technology but this sort of thing is all too common.
El Hobbit Wences
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Awful experience, it's impossible to set the settings just to show the backed photos, no
option for sorting by folders, every time I open the app shows all the photos on my phone, wth of I would
look at the pictures I have at my phone I wouldn't be using this app, why the hell it shows the photos on my
mobile instead of the photos backed up. For an Amazon app should be way better than it is, but no. IT'S NOT
POSSIBLE TO GIVE ZERO STARS, THIS IS A ZERO STARS APP, Google photos it's way better.
77 people found this review helpful
Melinda Autry
Love how Amazon Photos keeps my backups uploaded quickly!
John Nelson
Keeps telling me photos are paused and open the app but when I open the app I can't see how
to pause or unpause.
Sharon Yamaguchi
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Unlimited Photo storage was the main reason I connected to Amazon Prime. I'm not tech savvy
so when there's an app that can help me especially at half the cost, I jump in. Next day free shipping for
items I purchased on Amazon's Prime site is also a Big plus for me. 5 stars 🌟🌟🌟🌟🌟
Andrew Stinton
Installed as part of Prime however a real pain and within a few hours had to uninstall as I
began to lose access to and unable to find photos. Wouldn't let me send photos or save photos on messenger.
Fortunately I had backed up to my Google account before installing.
Bobby Thompson
I only downloaded this because the email said I would get a 20.00 credit on my Anson account
if i did... not only did o not recieve my credit, Amazon doesn't even know that I have downloaded this app..
1 person found this review helpful
Ray Rudd
I enjoy having access to my photos on multiple devices.
Cindy Yorke
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Helps to organize by person and date.
A Google user
Why can't you organise the photos in an album by date created?! I'm using the Amazon Photos
desktop app to back up a folder on my computer to an album in Amazon Photos, which works fine. On the photos
website, the pictures are organised by date taken, as they should be, but there is no way in the app to
organise them like this on the app so they just appear in a random order. Canon Irista is far better but
that's closing down😞
26 people found this review helpful
nichol woods
So gratefull for this app! My phone got stolen and I was heart broken thinking I lost all
11k photos of my little one but I was so relieved that Amazon have been backing up photos as I take them and
I haven't lost a single one! I literally cried I was so happy to have all my photos back. I've seen lots of
negative reviews but I honestly can't fault it, bit of a pain to create albums but the most important thing
is all my photos backed up and safe 🥰
6 people found this review helpful
Maureen Kenny
It is my favorite app on my phone. Works great and is very loyal to me; like a faithful
canine. I use it more than any other app!
Carles
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Good space, lack of features. It is the same app of three years ago. It's weird and you
can't upload photos directly to an album, you must upload first to general album, then assign (not to move)
to an album name. An a lot of weird features that makes an awful "free" storsge. I think I will pay for some
extra space st GDrive, where all are more clean and I have full control of where goes what.
37 people found this review helpful
Danielle Whiffen
Quality printed pictures and reasonable delivery time.
A Google user
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I love this app. After having my first baby, my phone memory and SD memory filled up fast. I
was also concerned about losing my precious photos. So I signed up to Amazon photos. The first few gb is
free but my videos took that up straight away so I pay a very small annual fee to keep my photos and videos
stored. For such a small price for major peace of mind, it's most definitely worth it. Definitely recommend
this app!
16 people found this review helpful
Julie Sosa
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Love the fact that I don't have to lose my photos due to space on my phone anymore
1 person found this review helpful
Linda Roberson
Thank you for the memories. I lost all my photos on my phone. I was devastated. They were
all kept safe with Amazon photo. Family is everything. Thank you 😊
Shannon Galvin
Terrible UI that makes photo upload unintuitive. There needs to be options to upload photos
directly to albums instead of having to go into settings and selecting manual upload. Not everyone using
this service wants all their photos automatically backed up but like myself, are using it to manage albums
display on an echo show 15 which by the way should have the option to default to the photo frame mode like a
nest hub does.
7 people found this review helpful
Naomi Mac
Reliable and no fuss uploading pictures. Luckily, I installed Amazon photos, as less than a
week later my phone broke because of water damage. I had a 5 month old baby and lots of videos and photos of
the first five months of his life. Unfortunately I did not pay for the video option, so lost those, but
luckily I was able to retrieve every photo from this App.
112 people found this review helpful
A Google user
New update is naff and wasn't needed plus still don't have access to the bin after doing 2
feedbacks and talking to phone reps. Using pc to see and clear the bin is silly. I really don't like this
update.. the ui is messy and confusing plus deleting stuff from cloud no longer asks if you want to delete
local.. I liked that feature. Please bring back old app.. this is naff.
1 person found this review helpful
El Presidente
Terrible app. It works just fine if you want to use it as a single auto-synced repo for
every photo you ever took. But if you don't want pictures of your bad toenail, a blurred picture of a bird
or your wife in her underwear to all magically appear on your Echo Show, tough. The minute you enable file
access permissions it starts to auto-upload. And there's no 'select all' on the app (why?) so it's a
nightmare to remove the ones you don't want. Incredibly shoddy app with no privacy concept.
181 people found this review helpful
Tj V.
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This is hands down the best for basic photography. The new design is phenomenal looking,
1 person found this review helpful
Matt Rainforth
Thought this would be a good app to shift to but apparently not. The UI is absolutely
horrible and users may end up accidentally deleting the photos stored on their phone. This happens because
the icon that indicates if it is synced to the server is white so if you have pictures with white
backgrounds, you can't see it. There are also better options to store your photos like MEGA or Google Photos
that offer higher storage capacity compared to this measley 5GBs. Steer clear from this app.
A Google user
It uploads photos well and storage with Prime is not a problem. I use the app with Fire TV
which has been great but recently I have lost the app from "my apps" list and have to search for it if I
need to view on TV. also the fire TV screensaver setting choices have been changed. I use Family folder
photos which go back several years which was wonderful. recently the choice has changed to "Most recent
Family photos " which gets boring and I cant change the setting back. thanks for listening.
3 people found this review helpful
Elizabeth A, Sew Cute Dallas
Love that I don't have to worry when my order will arrive or the quality. Placed 2 orders
after my first week! Very happy!
Karen Rooney
Love that I can make albums and use them as Screensaver on my tv. This as is very easy to
use.
Liza Gibson
I luv the idea.. it pops up with videos and pictures that have been long forgotten. Brings a
smile 😃... we all need one of those..
Norbert Schladerbeck
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I posted: "Upload stopped out of the blue - cannot find my pictures, although the app still
has access to my camera roll!" - BUT for two months now, everything is going well and close to perfect! I
really love the app. Keep up the great work and I'll keep you posted! 👍😅 😎
1 person found this review helpful
David Pannen
Great App for saving / sharing photos. If you are a prime member, you can store unlimited
full resolution images and share them with friends and family. The idea of the family vault is great,
however its currently very cumbersome to add specific photos. Since Amazon actually listens to customer
feedback, Im hoping this will improve in the future! Also it would be great if the free video storage would
be a little larger then 5gb. But this is complaining on a high level. Full recommendation!
6 people found this review helpful
Steve Speroni
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The app used to be brilliant and easy to use, but since the update I find it a pain to use
and navigate. I can't even find a way to change the tagging from the recognition when its gone wrong, so now
I don't get all the pictures of the person I'm looking for as they're "filed" elsewhere!!! Please fix it
Amazon!
8 people found this review helpful
Kenneth Yen
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Unlimited photo back up for prime members. Yes!!
1 person found this review helpful
Dave Lythgoe
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The good - it's very good at recognising people. Free full resolution storage. Sync software
for my laptop. The bad - hardly any countries use the MDY date format. Why inflict it on the rest of the
world that uses more sensible formats. When scrolling through albums it frequently randomly jumps to an
earlier view. Edit: have bumbed up a star for fixing the jumping about when scrolling. Would be good if they
could also fix the MDY date format when scrolling. As mentioned, it's not that common!
30 people found this review helpful
Douglas R. Black
Different controls than Google photo. But easy to use and lots of storage.
Mary Coates
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I love that I don't have to worry all my photos will disappear.
Chris Collins
Very buggy. The app is brilliant cuz I really needed the storage but you really need to sort
out the bugs. It keeps kicking me out when I delete a photo. Or if I use the feature to skip down a few
hundred photos to a certain date it also kick me out of the app. I've only had it a few hours and already
experiencing all this.
103 people found this review helpful
Lisa Maestas
Fantastic so far!!! Luke how I can group my photos.
Dale Horn
All my photos are there. I create folders for specific files. Then, put them on my echo show
for viewing. Fun!
Thomas Clark
Free automatic backup of your photos and easy means of ordering them by date taken!
Ann Parker-Griffiths
All my photo's are safe which is brilliant.
Ivan Kutenkov
Pros: Whatever is there works Unlimited space for prime users Cons: - Can't share a photo,
only link to Amazon storage - Poor editing tools - Can't edit photo in an album (it's saved outside, you
have to then search for it and add manually to the album) - other people can't add their photos to a shared
album - slow (once a photo edited you have to wait unti it's uploaded. You can't move to the next one) -
10-years-old looking interface
79 people found this review helpful
Randomid
Free unlimited storage (if subbed to prime) with high res pics. One of the few things Amazon
has done really well. The UI could be more streamlined (it's hard to tell what's uploaded and what it's
reading on your phone) and selecting from specific local storage folders could be easier to pick from, but
it's a great app.
16 people found this review helpful
louise youngman
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Please don't use this app unless you know what you're doing, I installed it and most of my
photos disappeared from my phone and never got uploaded onto the app. I restored my data on my phone and
thank goodness I managed to get them back as there were lots of someone who has recently died. The app kept
stopping and eventually decided it had completed its task with the photos gone, I almost cried 😢
40 people found this review helpful
Craig Thomas
Smooth uploading and unlimited free photo storage can't beat that. Would've gotten 5 stars
if video was also unlimited or significantly higher storage
Leo Patrick
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Update.. App just quit backing up any photos.. I reserve a little patience to see if it
fixes soon before I reduce to 0 stars.. (Which really there isn't) And uninstall.Good to have the backup..
But.. Upon starting the app didn't have the option of designating which folders or photos I wanted backed
up.. I didn't need my whole phone backed up from time immemorial.. I would have like to choose from which
date to start backing up photos and from which folders.. Now I have so many copies to delete.
13 people found this review helpful
Gillian Harding
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Good photo app for storing photos. Easy to use.
Doti Cope
I love Amazon photos they're cheap, they ship free and quickly, and look great.
A Google user
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Can't even show the photos on my device since a couple of weeks... Not talking about the
backup on the could stopped since one month. Crashed on iOS while scrolling the photos for a couple of
months before the fix. Ordering photos by date or name is not available on every platform and everymenu, the
same for slide show. It sucks. It's impossible to untag person form automatically tagged photos. It lacks so
many basic and reasonable functionalities, how it's possible the apps ha more than 4 stars ?
2 people found this review helpful
Kike “Yupy” De León
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I like this app, very useful to keep my photos safe.
Monica Hamilton
Easy to use, like the daily notices.
Paul Blackburn
Sooooooo disappointed with the performance of this. I have Google Photos and given that I
have Amazon Prime decided to take advantage of the free High Resolution storage having been bombarded with
adverts and emails pushing it. Downloaded the app and initially all seemed to be fine, but now find that
uploading is a real pain.. Sooooooo Sooooooo slow, I mean really slow, to the point where I am now going to
be uninstalling this app, it's just not worth the effort. Shame
81 people found this review helpful
John Phillip
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Stuck on loading photos after logging out and back in. Tech support little or no help and
located in India, poorly trained and utterly lacking in knowledge of phone apps. Told "tech team" were
looking into it well over a week ago and no update since... speaks volumes frankly.... When it worked it was
fine but it's not working now with my account so 1 star...will amend if they ever get to the bottom of
what's going on and why a log out and log in breaks stuff..bad session key?
19 people found this review helpful
Tony Carr
Easy to use, clear and simple
Tom Brittenham
Always wanting me to pay for anything more, over and over, I enjoy the free stuff thanks
Andy Cooper
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This app won't rotate to show a landscape photo anymore when you rotate your phone, it just
shows them in portrait orientation with massive black bars. This app gets 3 stars for the photo archiving
service and options alone. As a viewer, it is now useless. I have to use that Google app which I hate.
1 person found this review helpful
A Google user
Not fit for purpose Google 'Amazon photo app doesn't upload', and you'll find many users are
unable to get the app to back up photos. Sometimes it's starts , but then randomly gets stuck (mine has been
on uploaded 0.4 mb of 5k mb for days. Shut down clear cache uninstall app it doesn't make a difference. Cant
trust this app to back up your photos. Never had a problem with Google photos which works away quietly in
the background
74 people found this review helpful
Bob Taylor
I'm trying to figure out how to take my pictures out of Google and put it in Amazon. I'm
just getting used to using this app.
Kamilla G-Z
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Only just updated the app. It has changed for much worse! I select pictures manually from my
camera roll for upload. 1. When on the page to do so, I no longer can view the full picture before selecting
it for upload. Just a square cutout from it, which is not enough to judge if it is the one I want to upload.
I could do so before! 2. When selecting pictures for upload I have ZERO indication if that picture has
already been uploaded. There was a cloud icon before. Bring the old one back.
192 people found this review helpful
stíobhart matulevicz
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I would probably use it instead of Google Photos if it wasn't for the fact unlimited video
uploads aren't included. I just want to take photos and the odd video clip on my phone and have them backup
automatically, without having to organise a separate archive if my collected video clips go over 5GB. I
already pay for Prime and use Amazon S3 storage for my other backups. Please add an option to use existing
S3 storage, if we already have it, for video backup, without these arbitrary limits.
2 people found this review helpful
Aden Wertz
it's great for backing up photos
Maggie Stout
I love the unlimited storage for all my pictures.
Martin Potter
All my photos are currently saved & organised into folders on Amazon Drive, but folder
view is missing from Amazon photos unless you separately find & group contents into albums within the
photos application. It is time consuming to retrospectively create new albums for hundreds of subfolders in
Amazon Drive. Now that Amazon Drive is going the photo app needs to provide a folder view so that you can
view existing folder contents as if albums. Or be able to convert existing folders into albums.
Kuba L
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Total garbage. The issue with uploads (randomly stopping, freezing, skipping files etc.)
only got worse over the years. This was tested and confirmed on multiple devices on super fast internet over
many versions of the app. Amazon needs to redo this whole thing. I'm ready to move to competition now.
AVOID!
60 people found this review helpful
Robert Wolter
Don't really know what I'm doing, I really can't help. If you can have a knowledgeable
person in dealing with this app, I really need their help in speaking with them. Thank you, Robert Wolter
Verdessa Brown
I like Amazon photos because I'm able to put them on my TV and purchase them for memories
thank you Amazon photos for the memories.
Clong 50
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I like it just still dont have enough space for videos
Ruth Allen
It was a bit slow removing photos.
A Google user
I love the sharp, crispness and colour of my photographs they look awesome. One problem is a
slight cropping problem of chopping off the top of the photographs. Thus losing a second person or the top
half of a head. I am sure this will be fixed and it's only a few photographs. Overall the pictures are
really vibrant.
207 people found this review helpful
Kirsty Richardson
This is a great app, especially with prime as you get unlimited storage for photos you can
also buy extra video storage. My only criticism is that you need to prompt it for uploading and
notifications for memories. I only seem to get notifications if I go into the app despite having changed the
settings to allow notifications and uploading frequency
10 people found this review helpful
Catherine Wolf
My phone was running out of room and Amazon photos saved tons of room for me☺️
Stephanie Coakley
User friendly, I love how you can view your photos according to location or people &
it's quite easy to organise photos into albums. I paid for extra memory for videos which is good value for
money. Knowing all my photos are automatically being saved is such a relief and it takes pressure off from
having to transfer media manually from my device or sd card to other storage devices. Highly recommend. I
would however like selecting multiple photos to save to device or share to be slightly easier
78 people found this review helpful
Dan McBrien
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Haven't used much, but it is so far easy to review pictures.
Patricia Harvill
They are quick to store photos...
J B
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update to the app is terrible and confusing. Such an unfirendly user interface. How do we
manually add photos to family vault now! Edit: figured out how to add to family vault... It's now under
share. Why it's under share is beyond me, you're not sharing it outside of the app, simply moving it
somewhere else within the app. can't figure out how to filter photos within the vault to see who's uploaded
what. Feedback bttn bugs every time.awful update to an otherwise (previously) good app.
3 people found this review helpful
Lou Ann
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It no longer backs up my photos. I've tried everything. Folders to be backed up are correct
but I have to keep checking the boxes over and over again when I log back in. It keeps unchecking them. I
set it to use wifi and or mobile data and I've tried logging out and in again a million times. I'm paying
for something that doesn't work and it has all my photography work on there. 😡
2 people found this review helpful
J. P.
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The storage service is good, but the mobile app is way sub par. It's difficult to sort,
can't rename or edit metadata; can't upload and add to album in one action; searching by name works only
with the first word of each title; etc... So much basic usability missing, if a garage startup developer
were to release this app, I'd tell them to finish it beforehand. Which shouldn't take more than a few weeks.
13 people found this review helpful
Ceri Green
Perfect for the copious amounts of photos I have. It has freed so much space on my phone.
Rick May
Easy integration. Unlimited storage for pics. Very useful app..
Alexandra Stewart
I mainly use Amazon photos with my Kindle but was pleased to find I was able to connect this
to my phone and other devices. I usually edit photos on my kindle and though it doesn't have a huge variety
of editing functions, it's handy to straighten, crop, change and improve the depth of light, colour and
contrast etc in my photos.
46 people found this review helpful
Kathleen Pope
This app was good, but suddenly, it will not upload photos over WiFi...has something changed
or gone wrong since the update
Geanie Cooper
Love it but can't figure out how to get more video space.
Teresa Howard
I was surprised to find my photos saved on this app.
Emi ESPK (Emi)
Just Started My Pic' show up on Living Room, & Bedroom Flat Screen!! I do enjoy looking
at my Pictures instead of going to Gallery,!
Cheyenne L. Yellowbird.
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Exceptionally smooth interface and easy to sort photos is there a setting that allows for
pics to e automatically saved to the cloud instead of having to upload out of other apps. I guess that's two
things. Okay well if there was way to zap them over instead of uploading everything from the other picture
apps. I've only just started to organize my albums literally yesterday so far so good. App runs smooth.
Haven't tried hooking up to computer yet but for now 5 stars I'll update.
1 person found this review helpful
A Google user
it's great, i love it how you can store an unlimited amount of photo's and also how you can
link it up to an internet ready telly so you can watch and access your photos on there. only think it's
through prime which is a monthly subscription, personally i think it's totally worth it as you get unlimited
photos as previously mentioned, free delivery, movies and other shows also if you have Amazon fire tablets,
you get them for 7.99 but on prime it goes down to something like half price or less!
3 people found this review helpful
Sharon Hanes
Love having a place to store my photos rather, than in an old shoe box under my bed!
Donna Brown
I love this feature especially when I can see it on my tv
1 person found this review helpful
Melanie “Crazy Cat Momma”
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Amazing app to organize your photos.
Mark Jose
No way to say which photos are uploaded and which are not. So all my screenshots, anything
from WhatsApp group chat and everything else in between. No option to customise this, combined with the
ability for all of these photos to be viewed by anyone using any Amazon device connected to my account. The
app is completely useless to me in its current form :(
47 people found this review helpful
Mazzle H
Nightmare....😡 its confusing, there used to be an option to remove certain photos you dont
want to upload now you dont have a choice which was confusing so I ended up deleting photos I wanted to keep
from my device permently....I literally wasted 2 hours going through stuff as well because it wont let you
choose which album to upload either and as soon as you accidently knocked something (which happens a lot cos
the selection is in the way of everything) it throws you out. Dont bother...
14 people found this review helpful
Jenny Hands
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Update to my 2019 review to say there still isn't good album functionality in Android app.
You need your PC to sort out albums to share on TV etc. //Nice app but more features needed. I use it every
day to see "On This Day". It's good you can share photos in all different ways. But I'd like to be able to
search for any particular day. And the Album functionality isn't complete: why can't you sort albums
alphabetically, see what albums a photo is in already, and take photos out of an album?
395 people found this review helpful
Antoine Becker
The app is still quite basic compare to other pictures management app. For me, the most
lacking features is the absence of the 'Archive' option allowing pictures to be removed from the main photos
thumbnails, but kept in albums. 'Hidden' does not work that way since pictures are also removed from Albums.
=> That is not convenient b/c it does not allow to create albums the photos of which are NOT in the main
photos thumbnails.
10 people found this review helpful
Terry Douglas
The app is good, but I find it much easier to use the website for editing and constructing
albums. Also, I would very much like to be able to add a caption for display below each photo to describe
it, especially for scenic views.
2 people found this review helpful
Sasan Farahpour
Very easy to back up your photos
Todd G.
Been fine forever. I do wish it would label which person (or device) the photos came from
instead of dumping all families together. But recently it prompts once an hour for a new device folder
found, but I don't want it added and it's toggled off in the folder settings but every hour I get the same
prompt 😡
2 people found this review helpful
Jim
The format for photos is the same format for Alexa Amazon music or anything else you got to
do 10 different things to get to your one subject
Darren Price
Smooth. Just so very easy to use.
Lorena guidry
Love that it saves pictures so easily.
A Google user
Good app to have on your phone, if you have photos that you don't want to lose. Unlimited
with prime and of course you're going to want to have prime regardless. I like the sharing option as well
just couldn't find a direct link sharing option when you want to send someone just the jpg link without the
Amazon sauce. If that was available I'd give them 5 stars anytime.
Raleigh Scott
I love that all my photos are good quality and safe without worrying about space running out
on my phone.
Tammy Andersen
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Love how memories come up on the day they were taken! Precious!
Renee Stanton
Love Amazon Photos. I know all of my photos will be backed up & easily accessible.
ben
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Excellent app, all fotos in one secure place
Mikael Farley
This update has rmeoved the ability to select photos by day or month instead you have to
select every single individual photo, that's horrible UX. Also isn't letting me delete photos directly from
my phone AND cloud simultaneously which means you now have 2 individual backlog of photos to manage.
Terrible. Might switch to google photos..
3 people found this review helpful
Karen Barrero
I like the photo updates and reminders it gives me of memories and past days... I don't like
that the pictures cannot be downloaded to me phone
Christine Adams
It's an easier way to store my photos and easy to share with others if you want too.
Amanda Kennedy.
Lovely to see your photos on alexa but it has very small storage . Easy to use fast uploads
.
Rhonda Keyes
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Love having this app to make sure my photos are always safe!
A Google user
Not as good as Google Photos but looks promising. I look forward to future updates and
features like searching and more intuitive UI. Update: After 4 years since my first review the app still
suffers from a bad UI and lacking search features. Recognized faces cannot be removed at all and renaming
takes ages.
3 people found this review helpful
Elaine Phillips
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It's great, can't loose my photos now.
Alex A.
Suddenly stopped working in landscape mode-just kicks the app back to thumbnail page.
Laurie Liebman
Some of the photos were Crooked on the canvas...very disappointed.
Anand Kumar
Good photo backup app and easy to use.
Angela Comacher
Fabulous storage, a great way of saving you memories x
CeEs Webster
Hasn't worked for a year and all my photos are gone.
Amy Victoria McEwen
So far, I really love this app. I love being reminded about photographs taken in the past -
that it a special feature of this app.
Mick Barts (Barts)
Been using this app for years for photo storage and using the family album feature for my
firestick screen saver. However since your update, to share selected photos to the family album, the add to
family album icon appears right add the end of suggested apps to share too. Please change the coding to make
it the 1st thing you share too. It's your app and your brilliant feature so having to scroll through 20 apps
to get to the family album button is frustrating! Many thanks
12 people found this review helpful
Lourdes Mcleod
Easy to use and input photos
D Belfitt
Really good.. easy to use.. Amazon's taking over.. love it..
Rhona Rodger
Really great app. Saved all my photos when my phone was beyond repair. Upload is always
waiting as not enough data but that could be my phone. It also shows what photos you took on this day in
different years and put together different compilations of buildings or scenery taken from different years
it was fascinating. I really have enjoyed using this app and would recommend this it to anyone who is
looking to keep their pics safe.
39 people found this review helpful
Eva De Leon
Just started using the app a few days ago and so far I haven't had any problems and I'm
enjoying the picture collages it creates.
Julian Sormrude
I dont know how to order prints. there's no option to order pictures
James Steenbarger
It's just good for saving photos. The criticism is that duplicates and if you delete one it
deletes them ll
Norman Grieve
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Years on and this is still useless for digital file storage. This app seems not to have
heard of folders or structured storage. Files & photos should be stored properly as individual files and
not in a huge dustbin!! I have an average of 10 folders a month holding my stuff in a hierarchy of nested
storage. This app appears to have no place in 'storage!'
64 people found this review helpful
A Google user
Fantastic app. I barely know its doing all of the categorization and sorting of my extensive
photo collection until I open the Amazon Photos app and see it. You can also edit your photos with the
excellent tool included It is super fast and I love the way the duplicates disappear. It's so so superior to
Google photos which has this stupid Assistant that I can't turn off. Amazon Prime is the best because it
allows endless photos and no fear of running out of space. Awesome!
32 people found this review helpful
Chelsey C
Great App, I also like the facial recognition so I find photos of people easy, it would be
nice if I could remove people from the thumbnails in the app. With no limits to photos I'm not worried about
losing them. My only gripe is that you can't download them back to your phone if needed, this makes it
harder to add to any social media platforms once removed from my phones Gallary. I do prefer this app to
others though.
75 people found this review helpful
Terry Gibaldi
It is GREAT when ECHO SHOW 8 has already taken pictures of every thing around you. AMAZON
PHOTOS SHOULD GET MORE THAN 5 STARS !!!!!]!
Millie Renee Jones
I am so grateful to have access to photo storage. Recently my phone failed and I was really
upset that my pictures wouldn't transfer but when setting up my new phone and checking if my apps
transferred I remembered that I had Amazon photo set up to automatically upload my photos when on charge.
All of my precious pictures of my grandbabies were safe and sound! Thanks Amazon!
3 people found this review helpful
A Google user
Great as redundant pro photo backup! As a pro photographer I love that Amazon Photos is true
to its word on unlimited photo storage by not counting anything uploaded with a photo format. Even RAW! The
RAW format recognition in combination with unlimited photo storage makes it super competitive in my humble
opinion. Simply switch off video upload to take full advantage of unlimited photo backup by allowing it to
target only photos for auto-upload, if you're ok with that feature.
14 people found this review helpful
Asif Wasefi
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Image recognition too bad: Me and my brother (not identical twins) are considered as one
person even on photos on which we both appear. Ther is no option to split the image recognition logic or
train it. No recycle bin in the app: to restore photos from trash, you have to use a PC. Cannot hide
folders: e.g. you wouldn't want to back up Whatsapp photos but they still appear in the app as "not backed
up". I just want to hide these folders from showing in the app. No select all photo available.
2 people found this review helpful
Marty Richards
Terrible Even with auto updates turned off it still takes the pictures to the site. Not only
that but it's like it is data mining every image you happen across like Facebook profile pictures and
anything you might click on which means time wasted either scrolling past them or deleting. No response to
request for one 3 times on feedback. I don't trust it having access to all the information it dug out of my
files. Wouldn't recommend this to anyone.
101 people found this review helpful
KATHY REHM
So many options to search for pics. Amazing how pics are grouped. Best app for photo storage
in my book.
Snowy
I am not too sure able this. I accidently delete photos and then had PC issues meaning I
couldn't access the retrieval process. That in itself was difficult to understand. Sad. I had to clear
images to make space and left ticks in clear for Amazon too. I have Amazon on my Amazon Fire, so I thought I
was clearing the space on that - with images still 'on Amazon'. I also pay for my storage.
Leanne G
Stick to shopping, the rest of your apps are terrible!!! Only good if you want an easy way
to delete all of the photos from your device rather than just the app. Tries to sync everything (screenshot,
every photo, WhatsApp and messenger pics) then tells you it's full. You try to delete because no app should
be entitled to add/remove all photos and it removes from the device too. Waste of time and will be removing.
45 people found this review helpful
Chun-Kwong Wong
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Not really organized. But it serves the purpose as some sort of backup. The unlimited space
is what I like. And Google don't have that without paying. EDIT: I'm changing the rating cuz I've just
discovered that the auto tagging feature works like magic! Now all of a sudden things are super easy to
find!
48 people found this review helpful
Star
Was advertised that within 4 days of trying/signing up for Amazon Photos, you were you get
$20 Amazon shopping credit. I've waited over a week and haven't gotten anything. This app is absolutely
terrible. Can't order photobooks, pictures (framed/unframed), mugs, aprons, etc.. with your photos on them.
It's legit JUST a photo storage album app, NOTHING special whatsoever. In actuality, this app False
advertised and is a waste of time to download. Just stick with the photo app SHUTTERFLY.
14 people found this review helpful
D. Berry
Great place to store photos plus then can see them again as screensaver on your Fire stick
Tv... pretty sweet!!!👍😁
Leonard Moore
Still new to the app, I enjoy the "on this day" feature. Looking forward to ordering prints.
Lona Barnum
I love how it brings up your memories, frames them, allows you to edit etc., and make an
album.
Useless Account
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Clunky unintuitive UI. Looked for the trash can for about 30 minutes, ended up using chat
GPT to find it. Deleting photos from the cloud doesn't delete locally so you have to search locally your
pictures from the past 5 years to locally delete. The "delete" button is about 5x5 pixels so you need to be
laser-precise when tapping it or the toolbar disappears
22 people found this review helpful
Deborah Pearson
I really like this app, it auto uploads my photos and is a great back up, it's also easy to
use with other apps including Facebook. I upgraded to the £1.49/month package because despite the unlimited
free photo space, once I ran out of video space it kept messing up my auto uploads. No more problems since I
opted for the £1.49 service.
82 people found this review helpful
Alister Malcolm
Great that it's unlimited, app not so great. The photos don't really upload automatically in
the background even with auto save on, have to go into the app for it to start doing anything. It's also
really not a great gallery app at all, organised terribly. The AI features are good, but need massive
improvements and more features.
48 people found this review helpful
Andre von Muhlen
Doesn't allow me to search for files by name. Files are stored in multiple backups and
folders, unlike in my PC. Impossible to search by country or location, for example (folder name). It only
works by metadata, which of course is missing since my camera doesn't have GPS. Too painful to use.
45 people found this review helpful
Paul Beagley
Unlimited photo storage uploads automatically
Jesse Stopes
Frustrating - doesn't upload to the folders as they've already been created on my phone. It
keeps saying "Couldn't connect" but doesn't give me ANY insights as to why. Is it a file that's too big? No
idea. So I can't tell it to skip past. Can't delete photos off my phone anyway bc they delete from the cloud
at the same time.
14 people found this review helpful
SYED UZAIR AHMED
Saving the photos is great but i wish if they were offering unlimited sotrage for videos as
well as part of the prime membership hence 4 stars
Mary Lekas
This is a very easy to use app with very good features and good picture quality and easy to
access any of your photos.
Svetlana Voronina
Great app to keep track of memories, easy to sort by dates or even people.
Tami McGrory
Super experience transfering my photos over on initial installation. 👍😄
Clifford Dann
This app does not cope with a slow upstream speed at all. I have a 0.6 Mbps upstream speed
and it take days to upload just a few pictures. And totally kills the network for any download it can use
several gigabytes of download just to up load 100 MB of data. I have no idea why it uses so much download to
do a upload, but it does. I have it set to upload only when plugged in and it will take over a week to
upload 10 pictures.
Heather Hardman
I love the cinematic and colleague photo frames that are made. Always enjoy and old memory
popping up too, makes me smile!
Martin Sykes
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It is great that i can access my pics anywhere that i have wifi. Never fails to bring a
smile to my face when I look back on some of the things I've done in the past. A 'select' option would
improve this app so that you could choose to deselect photos you didn't want to keep.
Rachel Stackle
I love that it will save an unlimited amount of pictures, but I wish it would save more
videos.
Terri Hudson
Always able to pull up my photos and videos. Love the way you can categorize you stuff.
TTR PEACE
It is user-friendly. I like that so far. I'm giving 4 ★ because I haven't gotten into
everything yet. I'll come back when I have gotten into my Amazon Photos and nosed around a little bit. 🙂
Matt Kasdorf
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Been using since Google got expensive, it's a nice perk for being an Amazon Prime member. I
like the crossed out cloud ☁⃠ icon to let me know what photos aren't on Amazon Photos, but I'd like to see
other informative icons too. 20221103 WTH! All informative icons removed! It was fairly easy to see what was
backed up just by seeing the crossed out cloud icon, or not. Arrggg!!! 🤬 You removed the only feature I
liked. 🥺 Reduced 4⭐ → 2⭐
130 people found this review helpful
Todd Alan Golden
Awesome place to keep your photos and they are SAFE and SOUND
Claudia Vick
Easy to find specific photos
Andrea Foster
The app is very good and I love that I can sync my photos with my Echo Show and Fire TV so
they run as a screensaver. The only thing is I wish I could turn off 'On this day' on my Echo Show as it
brings up everything from your photo library and there are photos that you don't want to see. I've looked
online to see if there is a solution to this but haven't found one.
55 people found this review helpful
Marco Megali
Very bad user experience and support."Backup completed"message evenif last upload photo is
from 20 days ago.Folder selection don't show any folder but default 'Camera'.New photos in the Camera folder
are not shown on home view.Unable to see and upload photos at all. "Send feedback" do not works due to
generic error.Wasted hours with support chat that asked me to help address developers describing the error
even with screen recording. Asked me to "tryto free up video space to see what happen"
N Garcia
It's a lot better than Flickr so I'm very happy to use this app for my photos, I wish it had
more space for video.
Sonya Lewis
Easy, photo, edit and purchase prints from app. With free or low shipping. Loving this app.
christopher Legista
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Very user friendly with unlimited photo storage and 5G for video all with price of amazon
membership, along with everything else amazon prime membership offers.. very impressed.. Update: I don't
like the update that much. I think they should have kept the app the way it was. I still like Amazon photos
just not as much ✌️
Debbie Bornstad
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Thank you for no restrictions or limits to keep treasured memories.
Lyndsay Rubens
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For some reason when uploading my pictures from my phone (the pictures on my device that
Amazon Photos is uploading for back up) there always seems to be an issue when getting towards the end on
like the last few pictures. It will notify me saying "Amazon photos upload paused at 31 of 34" and obviously
I always click resume, then it NEVER does! It's like the app freezes up so I just get irritated and just
exit out of it. It's kind of ridiculous. Don't know if I'm doing something wrong... ???
258 people found this review helpful
Scott Owen
Easy to use and great features
Cilicia Wyman
Never enough free space , Especially in this day and age when we use our phones for photos
and other documents people like to save
Tom Kelly
I haven't used this that much but I get collections of pictures sent to me that the app has
made and not one of them has been disappointing in any way. It works behind the scenes and makes albums of
photos for you with the pictures in your phone. Like I said I haven't used the app much but I really enjoy
the collections it has made for me while I sleep work and eat it's at work making photo albums pretty good
deal if you ask me you should check it out.
5 people found this review helpful
James Agamah
Seamless way to upload pictures to Alexa devices..
Shaun Hritzuk
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Works to keep photos and records of contracts, screenshots of receipts for purchases, and
warranty information. The app itself has pretty poor photo-fixing features and needs some added features for
better photo editing and being able to get clearer or more Digitally enhanced photos or other items saved on
Amazon photos.
Stacie Pryor
The app is just okay. It does not have near the functionality that Google does. You cannot
search by face or activity, therefore you cannot exclude certain people from the "memories". I just wish I
could search by people as that is so helpful with Google. However, it is included in Prime without paying
extra so I guess that's the tradeoff. I also wish it held more videos. I hate having such a limited video
storage.
1 person found this review helpful
Naomi Snell
Been using for a number of years and never really had any issues. Photos etc upload really
quickly to the cloud when I get back to my WiFi connection. Occasionally a single photo or video just won't
upload which I suspect is a technical glitch in the photo. .
A Google user
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Love the albums created when I send to gmail. Also like clicking on a photo in album to see
postcard size version, then pinching on photo to zoom in. Also can scroll through these photos easily by
swiping or arrow pressing. Note that 'copy to' option goes to existing albums but allows creating a new
album instantly. Getting more competent and faster with more frequent use.
5 people found this review helpful
Ross Gill
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easy to use--stores innumerable photos
Gwen Hester
Brilliant to see all your photos
Nathan Cabrera
Great that it's included with prime! I needed an alternative since Google photos is charging
🤣😭 wish the back up process was better; a one click to free up phone space button like Google photos,
clear/delete duplicate photos easier and for some reason aesthetically Amazon software is always
underwhelming. (Just not pretty :) super happy it's an option though so if you need something and have prime
it's a no brainer!
7 people found this review helpful
Said Gaforov
I wish video upload was unlimited for prime members as well. As of now, it is only images,
videos capped to 5gb.
Doc Byington
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I love Amazon Photos! It gives me peace of mind knowing that the pictures I take, when I
take them, are safe and sound in the event that I lose my phone or change to another device. Also, I choose
what images are shared with others. ITS EASY, EASY, EASY! All part of Amazon Prime at a small monthly fee of
around two Starbucks coffees. You should really check out Amazon Prime; free videos, free books, free
shipping, daily deals, etc. Thanks Amazon. LOVE IT!
169 people found this review helpful
Sofia Creasey
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I HATE THIS USELESS APP!!!!Keeps saying upload complete with errors even though the item
it's trying to upload was uploaded 6 months ago! Tried clearing cache, force stopping and deleting and
reinstalling multiple times but it won't go away. Edit: this is a long term error that is being ignored by
Amazon. Been going on about a year now. Edit: still the same issue that has me constantly deleting and
reinstalling this annoying app. 2nd time today deleting 😠😠 Months later STILL the same issue!
64 people found this review helpful
A Google user
This app is temperamental. When it works, it works well, but it often does not automatically
upload, despite the fact that the setting is on for automatic upload. It also freezes our internet when
photos are uploading. The app isn't exactly user-friendly, but it works and offers ample storage space to
Prime members.
39 people found this review helpful
A Google user
Won't auto update anything saved to a memory card. Uploads every photo everywhere else. Love
the daily memories but when each new year rolls over, you can't view the photos beyond 8 or 9 years ago even
tho it shows on memory summary. Could be so good. I haven't had any of my pics uploaded the last 3 years
because it won't upload a memory stick. Also uses the date you upload if you try to force and upload
manually.
59 people found this review helpful
Lilas Soukup
Enjoy how easy to search and store. Love the reminders of past photos.
Enrique Suarez
Needs a fix. Just updated to new app and it's not uploading and it's also crashing.
Restarted my phone and closed and opened the app and nothing works. Says it's uploading 31 items but doesn't
do it and I also get a notification that I'm not connected to the internet and that's why it's not
uploading. I have over 600mbs upload on my wifi and I also have Verizon Wireless.
A Google user
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TERRIBLE. Stick to google photos. I downloaded this app to save my kids pictures from their
tablets. It auto started backing up everything on my phone which I didnt want to do. I hit stop, select all,
delete. I just wanted a clear space for just my kids Amazon tablet stuff. So I go to my phone gallery and
EVERYTHING is GONE. No warning. It's not in my trash or the amazon photos trash. Support claims I couldnt
have done it thru the app or it would be in the trash..
6 people found this review helpful
A Google user
It's a great app I love it one of the only problem is it sometimes won't upload all the
photos but other then that I love this app. 😁
David Hinkemeyer
Do NOT use this product. Amazon refuses to provide any means to restore all of your photos
or back them up to your own drive. The only means to back them up is to click on each image individually,
with a max selection of 1000 photos. This is absolutely absurd, and is the antithesis of a backup service.
Furthermore, they are intentionally doing it to promote their other services and keep you using their
service to acquire subscription fees. They are blocking you from your own data.
1 person found this review helpful
A Google user
Alot of my photos didn't make it. I believe that may have been my not putting them all
together. However, I was unaware that they were in different areas. Such as Favorites, Album, and so on.
However, it was great! to have them put into my tablet, through this App.....I can finally, Breath. Thank
you.....
3 people found this review helpful
Bryan Padley
Good alternative and free with prime, didnt realise there was a video limit though and can't
seem to see if it can be increased
Trin LaBuff
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The new update completely ruined the app for me. I take screenshots and they don't appear. I
save photos from texts and Pinterest and they don't appear. Sometimes I even take normal photos with my
phone camera and they STILL don't appear. 😡 Amazon, PLEASE bring back the old version!! No one likes this
version!
3 people found this review helpful
Fearsome Fandom
Not much to tell... great cloud storage that comes free with Prime Membership... and has
unlimited photo saving sounds good to me
A Google user
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This is great at it allows you to store full resolution photos if you are prime member. I
really hope they can add a collage making feature for amazon photo prints. Dont understand how can they miss
such a simple but popular feature. I like this app because if you want to search photos with multiple people
in it yoh can multiple select them which is not possible in google photos.
11 people found this review helpful
Karen Ramirez
It saves lots of space on my phone, love! Plus, I don't have to log in to my email and see
my photos besides the photo album .
Gabby Randle
Was supposed to receive a $20 Amazon gift card for downloading the app and backing up my
photos and I never got anything. It's been over a week
1 person found this review helpful
lydia kodjo
I's very good to keep your pictures and to shop
Geraldine Ditano
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Easy to upload and convenient.
Skylancer727
Other than being way slower to load in pictures than my phone and buffering for full res,
this is a great way to backup all my videos and photos. If you have an Amazon Prime account already from
buying off Amazon, then this is straight free unlimited storage. As of right now I have over 200GB on it and
have yet to be stopped so clearly they aren't lying with "Unlimited Storage".
54 people found this review helpful
Jacob
I really enjoy the Amazon Photos app. I appreciate the unlimited photo storage. It comes in
real handy. I take sooo many pictures of my dog sleeping. Thank you, Amazon, for keeping this available. I
do wish the searching algorithm could find items in a photo. Again, thank you, Amazon. I love this dog, and
you've made it possible not to worry about how many photos I take.
Caryn Woida
I love seeing pictures from various places and times every day. Great memories!
Olukemi Ajayi
Easy to use. Storage capacity is great.
A Google user
Love the Amazon Photos app. its easy to synch and find my photos. I just wish we were able
to download one year worth of content at a time. azon limits us to a certain ZIP file size and they don't
make it easy to figure that out. We update our house wall pictures every year and it would be nice if Amazon
had an easy way to do that.
4 people found this review helpful
Edith Vital Eveillard
The apps work automatically. Awesome!
Patricia Coon
I really enjoyed getting a new phone recently and not having to wonder about my pictures
needing backed up. My Prime membership includes syncing my pictures, therefore it was a non-issue. It would
have taken a long time to transfer the pictures to my new phone. This service saved my wireless provider and
me valuable time. There's peace of mind in knowing this.
164 people found this review helpful
A Google user
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Nobody gives stuff away today. Amazon Photos is one exception. I know you're saying you
gotta pay for Prime. But unlimited photo storage is just one perk. I'd get Prime anyway for all the other
things. What would you be paying for S&H, no ads TV, & the UN-reduced prices on Deals? Plus lots of
other stuff I can't recall. Unlimited photo storage may be the best give-away from ANY company. You may not
agree but I'm a Prime groupie, for LIFE, and proud of it! AMAZON SHOULD'VE BEEN NAMED AWESOME! LTR
1 person found this review helpful
Amy Lopez
If you have Prime or download this app...it will automatically download EVERY photo saved to
your device. It will do so without notifying you and you will then have to go into the browser or app and
delete every photo that was uploaded....however make sure you turn off the auto upload or auto sync because
if not you will delete the photos not only from your amazon photo or amazon cloud but WILL DELETE ALL FROM
YOUR PHONE!!!!!!! Super sketchy invasion of privacy in my opinion...as I was never made aware by signing up
for prime I would automatically be enrolled in this as well....so now that i have been talking to SEVERAL
different amazon customer service reps I myself figured out how to delete from Amazon cloud and opt out of
this so that my photos arent uploaded in the future.....and are also not deleted from my device. Oh btw you
cant opt out of amazon photo (amazon cloud) service........smh
Susanne Gillen
So good to know all my photos are safe & secure in an app
2dor f
The auto save does not work, you need to enter the app in order to backup the photos. Also
entering the app does not always work, with the latest version the new images are detected but not uploaded
so you have to do it manually. The early versions worked fine but now is a total piece of garbage
1 person found this review helpful
Gary Lee
I've been trying to figure out where to keep photos and how and the best way to find them so
I can print photos and then BOOM One day amazon photo popped up on my phone so since I have Amazon prime I
gave it a shot and it answered all my problems. I'm still new with it. It's only been a week or so but I
have high hopes. Unlimited storage for photos with prime. Thanks amazon photos.
55 people found this review helpful
A Google user
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Worst App ever. It deleted about 400 pictures in my device without my permission. And not
only photos taken by my cellphone, also importan files like downloads, screenshots, files from other apps...
All just disappeared. No one in Amazon could give an explanation or solved it. If you want lo lose your
pictures this is te app you need.
A Google user
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A whole mess. When you create an album, it transfer SOME of the selected pictures, not all,
but it DOES NOT DELETE THEM FROM THE UPLOADED ONES. So, you end up having the same picture twice and not
knowing which ones are the ones not transferred to the album you just created. Thanks Amazon, but no.
Louie Ferdinand
Ran app on 3 different top of the line phones. Same problem, some of my picture folders are
detected but the images inside aren't and can't be uploaded, specially folders containing RAW files. This
app used to work great about 2 years ago. Customer support is a joke, they advise to update system, app,
restart phone, reinstall app and erase cache, all very basic steps but no real solutions. When they don't
know what to advise they just say I'm sorry and disconnect the chat.
45 people found this review helpful
A Google user
This Ap is great for storing and backing up photos. It is really awsome if to have Fire TV
or a fire stick plugged into the HDMI pirt on your TV. you can view photos and videos on your TV. I have
even saved a PowerPoint presentation as a Video and moved that to my photos making it available to share via
Fire stick.
2 people found this review helpful
John Gruell
It is free to me, it stores and saves my pictures how i want, and has a memores display, so
for that i give it a good score. The app was never intended to be a powerful photo editor. I feel Amazon
photos has done a good job and has done what they promised. Good picture app.
1 person found this review helpful
Vicki Morgan
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This app flat out sucks. It will not auto save from my OnePlus 6t no matter what my settings
are. Do not waste your time with Amazon's "tech support chat" either. The main advice is to uninstall then
reinstall. Works great to back up photos then. In fact you'll get the same photo uploaded at least 3-12
times. Then it never auto saves a darn thing to your cloud again. Useless piece of trash.
46 people found this review helpful
Donna D
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Used to love using this app I do like the unlimited photo storage. However I have a very
small amount for video storage, which is fine because I have Google photos as well as my device photos. The
problem is I can't delete my Amazon videos, because if I do, I lose my videos across all my device apps. I
don't know why this is happening and never used to happen but I find it very frustrating!!
18 people found this review helpful
Darren Gough
A frustrating app designed to annoy you enough that you pay the extra to download videos
& not just photos. I have turned all notifications off, as I keep getting a fake message saying network
connection lost & the message telling me my videos were not uploaded. 10 minutes after doing so, I got
another notification about my videos that are not uploaded. I won't be paying any extra as I have two lots
of photo clouds already!
3 people found this review helpful
Ally S
no longer allows photos to be uploaded in the same directories (albums) as on the source
device. I HATE image recognition and am furious at this attempt to force me to use it. This would be such a
simple feature and more importantly was previously part of the app! The arrogance of a company to decide
that THEY can sort my photos better than I can is infuriating.
38 people found this review helpful
B
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Works great. It scared me for a bit because I thought that I was getting someone else's
images on my account, but then I discovered that the Android app shows all images on your device in addition
to what is uploaded, so in my case I was seeing some images from people posting in WhatsApp. Other than that
scare everything works great.
79 people found this review helpful
Derek Euchner
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I love the review part. It helps me clear out old photos, and reminds me of the past
memories. This app alone is what I use to justify my ongoing amazon subsciption. I feel like the free two
day shipping is a bonus, and this is the main feature. I look forward to ordering some actual photos through
the app too.
1 person found this review helpful
Fish
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I selected a lot of photos over the period of 20 minutes to upload to my photos. I
accidentally clicked the share button and it unchecked everything. So disappointed. This app also started
the upload 11 GB worth of photos automatically without permission and with no way to stop it. I had to
uninstall it. Before it uploaded family photos I didn't want uploaded. Yikes! This app is far behind any
user-friendly photo service. So sad coming from such a large business. Missing many basic features
A Google user
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Love that Prime members get unlimited full-resolution photo storage + 5 GB video storage
which can be shared with up to five others by adding them to your Family Vault. Once your photos are stored
in Amazon Photos, you can delete them from your device to make room on your phone. This app can help you
keep your photos and videos safe, even if your phone is lost or damaged. You are also able to edit,
organize, create albums, label people and automatically back-up & save photos from within the app.
Excellent benefit for Prime members!😊 Thanks Amazon!
146 people found this review helpful
A Google user
This is a great reason to remain a Prime member! Other "storage only" services are similarly
priced but don't offer unlimited photo storage. I enjoy the Your Memories From This Day feature. The
automatic backup is a great idea, too. Only wish would be to have a calendar to pick a day and see the
memories.
Seth Barrial
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The application drains battery constantly even with auto-upload turned off on Android 11.
I've not found any compelling reason to use it over OneDrive due to the performance issues. In addition, I
was offered Amazon credit to use this application if I met certain conditions, which I did, and I never
received it. It's not a good look if you're trying to incentivize people to use your product over an
ecosystem they are already entrenched in.
33 people found this review helpful
A Google user
I hate how it backs up everything indiscriminately on my phone, I want to be able to curate
what gets backed up. I also tried accessing my Amazon Photos account on my laptop, and it said I have none
despite them being visible on the app. And if you delete a photo in the app, it deletes it off your phone.
What about photos you want to keep on your phone but not on the app? Uninstalling, since having 0 control
over which photos get uploaded (even after changing settings) is way too creepy for me.
212 people found this review helpful
Ysa Wind
The best photos that they show as reminders of years past, have their logo on them and they
don't send another copy with them for us to be able to print or share with friends. The worst is when
they'll make their own little collage with 4 of them and the best are on the bottom- with the logo going
across both photos. I'm pretty much done with this useless, garbage app
46 people found this review helpful
Tara Laurent
Just another way Amazon ROCKS! I started using Amazon Photos about 18 months ago and I have
remained impressed the entire time! Unlimited storage of full resolution pictures, very few glitches, and
automatic backups. Amazon is taking over the world ... as long as the prices don't increase, I'm living
every minute of it!
181 people found this review helpful
A Google user
I'm uninstalling this app. A good idea implemented by a committee of MBA flunkies. It's only
real purpose is to annoy you until you upgrade your unlimited subscription to remove the limitation on Video
file uploads. That's right, once you've uploaded 5gb of video it stops uploading and starts in with the
annoying alerts to update and pay more. And, no configuration option to say don't upload videos.
A Google user
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Extremely frustrating. Gave me no control over what albums to automatically synchronize,
randomly checking boxes of my 200 plus albums to synchronize, and then very very very VERY slowly
synchronizing them. When I unchecked the boxes, it would then recheck more random albums! I deleted the app.
Not worth the hassle.
A Google user
Thought it would be great to have a slide show of my family photos on my smart TV. Unchecked
a bunch of folders on my phone that I didn't want backed to the cloud such as screen shots and various
messaging apps. But they were backed up anyway. I definitely do not want to see a slide show containing
those images. Useless.
4 people found this review helpful
Keith A Thomas
A very user-friendly app, that helps you store and maintain your photo and video's. I
especially like them timeline memories the app sends out daily of the scenes of the user. Our catcher has
the Amazon Pictures app, and I enjoy how the app, automatically chooses a collection of pictures and puts
them in a collage to music. It will be werid this year, not going back to college, when Amy, my twin sister,
does this fall.(Virginia Tech). She has alot of her photo memories stored on apps, phone
3 people found this review helpful
Margaret Rodriguez
Beautiful pictures and good clarity.
Iain Marshall
I find it really annoying that you can't see exif tags of each photo, list or search them by
filename or size. Folders view is only on web app and helps a bit but is unable to sort by name or date, and
unable to move to a different folder. Also can't see folder in the info button when looking at the photo.
6 people found this review helpful
A Google user
Its a great place to back up all of your photos and order prints easily. I enjoy the
memories it shows you from the same day years in the past. Recently it showed me pictures from the same day
9 years ago! It was great to reminisce about the event that occured that day. Definately recommend as a
photo saving/ordering app. Oh and backing up photos is a breeze!
8 people found this review helpful
Alex Centeno
Got a promotion to download for reward never received it. No use for this app
Milton Obamba
Great that it automatically syncs photos without me having to remember to back up the photos
manually
William Massey
Everything everyone else is writing plus it takes actual minutes (per photo) to delete
photos. When I click on a photo, then click on the trash can icon it resets the picture. It does this over
and over for at least a minute or more. After much persistence the icon will finally work. It is
FRUSTRATING!
1 person found this review helpful
Ali E.
It works ok, but it's glitchy. If I delete a picture while it's being uploaded, it gets
stuck in the uploading process and the notification in the pane cannot be cleared. The only way to clear the
notification is force closing the app. I reached out to them for tech support, but the rep was not qualified
to offer any meaningful help.
63 people found this review helpful
A Google user
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At the beginning, I loved this app. It had everything I needed. However, lately, it crashes
or won't open very often. I'm not sure what the issue is. Some days it works fine. Others, I cannot get it
to open at all. Others, it force closes. If you had asked me when I first installed it to rate it, I would
have given a solid five. Now, it's a weak 3.
3 people found this review helpful
Haley Cooper
Long review but I got locked out of my Gmail account and no longer have access to it because
I had to change my phone number. I lost so many pictures and contacts from this happening! Thankfully though
I had a about a third of my pictures backed up to my Amazon account so I didn't loose everything! I honestly
forgot all about having Amazon link my pictures and cried when I saw how many pictures/memories were saved
on my account. Thanks Amazon for being my best shopping app and now photo app too!
14 people found this review helpful
A Google user
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Great Photo App! I know is not free but I'm paying for prime anyway so it feels like I'm
getting something for free. I Like the auto upload feature and the fact that I can manage picture storage
directly from the app: Select the photos I want to delete and choose to delete from the app, from the phone
or both. Highly recommend!
1 person found this review helpful
Lee r. Kromer
So far, (and it has been several months) it feels safe to upload photos. I haven't used it
for anything else, yet. I need to see a list of services/options. I am feeling confident enough to let
Amazon photos hold on too My precious data. However, I don't know how 🤔 written: 09/06/2023
Stuart Booth
Disappointed in this app. Tha face recognition is great including tagging faces but can't
remove unwanted faces without removing the whole photograph. Also, the app uploads every photograph and
there isn't a choice to upload individual folders eg just the camera folder. I have gone back to Google
Photos as I feel I have more control over what photos I can view.
Stephen Gutierrez
Love the app! Really do appreciate the simplicity for backing up fotos from my phone.
Receiving memories for each date from past years is a joy. Also love being able to create folders to share
with family. Just have to remember to quickly delete any fotos I don't want out there in the IOT. I've taken
some post surgery fotos and then flipping through I later see them. Oops! No one wants to see that!
16 people found this review helpful
Echo Lynch
Awesome app!!! I love that it shows me photes from years past. I uploaded all photes from
phones and computer. Warning when you have auto upload (which is great cause I can delete from phone to save
storage space) dont take amy pictures you dont want uploaded right away (lets say a growth on your back...)
Unless you turn the setting off while you take the photo.
6 people found this review helpful
Vickie Osborne
I like that it is user friendly . Haven't used alot so might come back and change rating
after more use.
Carolyn K.
Super easy and never miss a photo
J Kelly
Loaded all kinds of personal images onto my account, as soon as it got access to my disks.
I'm lucky for not having any NSFW content on my drive, or this would've put them all up on my Echo 5, for
family to see. I could select as many image files & disks to upload, but files can only be deleted one
at a time?! What? My Echo 5 is still randomly showing files that this reports as deleted, and every
individual device has its own access privileges and image storage to keep track of. What a mess!
9 people found this review helpful
Robert Grimm
Um... what? Why, Amazon? Did you sell the app to Elon Musk like Twitter did? Or did you
simply not test this side-by-side against the old one? This app used to be fine. Now it doesn't work. It
simply won't upload my photos. Not on wifi, not on mobile data. I can deal with visual changes and layout
changes, but don't break basic functionality that I need.
5 people found this review helpful
Donna Schwab
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This is the awesome photo app you can get. It keeps every single picture for you no matter
how many phones you change too. Thanks Amazon photos for saving my memories. I'm so glad to have Amazon
photos for my pictures because I have always had google photo app and they have been a very good app. Now I
have been informed that I will have to pay for the google app and there will not be free storage starting on
June 1st, 2021. I love Amazon everything is included with my Amazon Prime account.Great!
39 people found this review helpful
Shawn Amison
App uses excessive cpu constantly, no way to get it to stop. There's a constant notification
that is always trying to upload two photos, even when the photos aren't there and I deleted them the
notification for backing up does not go away. Sometimes it will take days to upload just 5 photos, doesn't
matter if I have it configured to upload over wifi only or cellular data as well. Going to uninstall because
it's killing my battery on my new s22.
1 person found this review helpful
Sara Sturgill
I love having a way to backup my photos,but I would change a few things if I could. I wish
the app would ask before automatically transferring photos. Some photos I don't want in there because I like
to use them as my screen saver for my tvs. I would also like the option to select the photos used for the
screen saver slide show.
A Google user
If its not for the free unlimited photos, i would have just never ever installed it. This is
a terrible app. The photos never upload directly from my Note 10+ gallery or even from the app itself if I
have selected more than 50 pics. You cannot upload directly into folders. The interface is just terrible.
Microsoft one drive is far more better than this app. It is a shame how Amazon never spend anything on which
it gives for free.
393 people found this review helpful
A Google user
First off, my app does not look like the app in the screenshots. I am missing the search
functionality and some other things. Also, front and center, even if I am a paying member, I am pushed to
the useless to me amazon prints. Not to mention that I see all the photos on my device - there is no way to
hide the folders I want to skip - this is plain silly. Also, there is no way to refresh photos page (use
case - I am uploading from a computer, but the app is slow to update with new pics). All in all very
disappointed by the lack of features.
14 people found this review helpful
Yasmin Khurshid
Beautiful app all photos there u can click the year of photos and click which person photos
you want to see very good.app
Dara
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Worst photo app I ever used. It's like they don't want you to delete anything. They want to
keep every memory of you they have. User interface is garbage. I don't get why I have to switch over to the
Amazon app to see my trash can so I can permanently delete these photos. Just another step you have to go
through using Amazon services. This is ridiculous.
24 people found this review helpful
David White
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I don't use this app much but just trying to free up video space. It's very difficult to do
simple functions and it won't auto-rotate to view landscape aspect ratio photos and videos. Basic, basic
error. Only useful for backup and even photos stored in Amazon Drive allows you to auto-rotate images. Poor.
1 person found this review helpful
sue the egg
I like how it shows me my memories on the day I took the videos or pics. No matter how long
ago I took them. Puts a smile on my face when I get reminders of how young my kids were.
A Google user
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Needs a better interface to add, view, and maintain albums both in app and online. Other
than that, the review of pics is a nice feature, but done in a basic way. Would be interesting to add
features like facial recognition for automatic photo grouping, etc.
Jonathan Pittman
Not impressed. Tell it to upload only certain folders and it still tries to upload
everything. Manual folder upload doesn't show all the folders you have photos in, bewilderingly. Another
half baked app from Amazon, just as annoyingly half baked as Amazon Music is in Android auto. Hey Amazon,
maybe hire competent programmers, or offer competitive pay to attract competent programmers.
1 person found this review helpful
marlene funnell
I love it! so convenient and I have a fire stick so my pictures rotate on my tv when it goes
to sleep
Keala Puchalski
I love seeing all my photos that I did manage to save. Now I can print out canvases and put
them up in my home.
Melissa Eggett
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randomly deletes photos. Back up you photos some place else. I have unlimited photo storage
yet the photos from years 7 years ago and longer just disappeared. Google no better. Get an OTG and back up
to flash drive or an external hard drive along with printing them. Update. 1/25/21 I love this app to have
my photos backed up to. I make it a habit to once a week backup the photos I want to keep forever onto an SD
or external hard drive. 11/11/2022 ___Update still erases older photos not sure Why
1 person found this review helpful
Nathan Orchison
Love having the unlimited on-line picture storage. And how easy it is being able to have the
app auto-save pictures and videos, or just pictures, or just videos. I also like that I am asked to review
which duplicate pictures and videos are to be deleted. Huge THANK YOU and shoutout to Amazon!! Thanks for
having yet another faithful, trust-worth, customer first, user friendly, product that works fantastically
for me. I will always recommend your products that I, myself, have tried and still use!
17 people found this review helpful
Susan Hiatt
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I am so bummed with the recent changes to this app. It was always my favorite but now it
seems so complicated. I tried to send some photos to myself from my husband's phone via Gmail, and I can't
even open them. Really disappointed! 12/3/22 I like how the app allows for selection of multiple photos to
share in various ways.7/8/21
James Burrus
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Five star quality app in my opinion. I certainly enjoy having and using this app. I take
pleasure in seeing the memories each day of the years past. Time does makes many changes. It's enjoyable
seeing the wonderful good memories of years gone by, of which many I had forgotten about and appreciate
Amazon Photos for the reminiscing. Often those memories will bring joy in the form of teardrops running down
my face. I thoroughly enjoy, appreciate, and love this app.~Jamie
6 people found this review helpful
Kevin Koltz
Tho free due to being a Prime member, the app is very difficult to navigate. Video storage
only allows 5g & no option for more. Photos are arranged by date & upon opening asks if you want to
review the same date from previous years. In order to delete photos/videos, you must do one by one. Very
inconvenient & time consuming.
A Google user
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WAYYYY too intrusive. It has taken over my photos and memory that I have on my phone.
Deleted TONS of my photos that I wanted to keep because it won't keep itself separate from my SD card and
device storage. The app should ONLY control itself, NOT MY ENTIRE PERSONAL DEVICE. I am SO UPSET about my
hundreds of lost photos!!! Memories I cannot replace!!! Not user-friendly AT ALL. No tips, no instructions,
just guessing, hoping what I want to happen will happen. I'm disgusted.
2 people found this review helpful
Cheryl McCracken
I like to see the pictures , but there are many that should have been deleted , and your app
doesn't allow it. Would love to be able to do that.
A Google user
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I have never used an app for photos that is so easy to use. anything you want to do is right
there. Thank you! It has been 2 days since I left that above review. Yes, the app is way cool & easy to
use, but after I made 3 Albums with around 25 pictures it told me I was out of space and had to purchase
more space. It said 10.99year but didn't even say how much space I would be purchasing. So...I deleted app?
72 people found this review helpful
Phillip McComb
Last update is horrible. UI is not intuitive. I miss being able to easily see the dates
photos were taken while scrolling through them. The slide up at the bottom is really annoying. Sometimes
tapping on a photo will bring up a completely different one.
47 people found this review helpful
Romeobabyy
Love this app! Keeps all of my pictures on ONE spot. Always save's them from my phone
without any problems, and if I lose my phone (which is more often than I would like to admit) I just
download the app and I have all my photos right there. BUT they don't sync to my phone and do all that
stupid crazy stuff. I love it :)
Susi Emily
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Update: Why drop Amazon Drive? It is leagues better than this garbage app. Unable to have
sub folders within the main folders. I have over 40k images, having been a keen amateur photographer for the
past 15 years. This app is not suitable for storing this amount of images. If all you want to do is back up
your phone camera, this will do ok. Anything else, forget it. I am now paying for Microsoft One Drive and
using this Amazon junk for phone camera stuff alone.
174 people found this review helpful
Joe M
Photo storage is great. No complaints there, my issue is with the non stop, bi hourly
notifications telling me that uploads will resume when charging, or uploads will resume when network
available, or no network available uploads paused. Any damn way you can say uploads paused, Amazon has come
up with it and notifies me 48 times a day. Thank you Amazon for the constant reminder that my phone is not
currently charging and I'm not connected to a network. Truly thank you, without you, who knows...
10 people found this review helpful
Micheal Kvaich
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Need's more options: where's view types? this only has folder view.. it needs more , view
types for better organisation. It seems all this App is interested in is Auto uploading all your pictures
with options to increase your data for $$ ,Where's the actual folder that Alexa uses than just recent
photos, i want to control what Alexa chooses to display ..i give it a score of two because App doesn't crash
and also works fast, let me update this score with better improvements.
22 people found this review helpful
Bruce Hoffman
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Nice to have a secure backup of photos
Louis Millichamp (Little Louis)
A very useful addition to the prime package, with unlimited photo storage and 5 GB video
when setup for automatic backup can snap and forget. Amazon photos also has a search function which is very
handy, so if you have your friends faces logged you can find all pictures relating to that friend or you can
search for individual items like doors or screens etc. This must be one of the only programmes I have read
all the terms and conditions comma and privacy is guaranteed.
3 people found this review helpful
A Google user
Amazing part of the Amazon Prime membership benefits, it ORGANIZES all the photos you take
on your phones, & send daily photo reminders of the pictures taken on that day a year or two ago, brings
back so much memories. Because it's well-organized, it makes finding a particular photo much easier than to
browse through several GB of pictures or videos to find the one! 👍💕♥️ HIGHLY RECOMMENDED💕😋👍👍
518 people found this review helpful
George Dodson
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It is a good app, could be a great app, but it falls way short. It will do exactly what it
says it will do, it will upload every photo from your phone to your Amazon Photos, but it will only open up
to show your Amazon Photos one time. After that, it will not open. It will continue to automatically upload
all pictures that you save to your phone, or download from the net, but you can only view those photos one
time in your phone.
444 people found this review helpful
DrStrangeSpock
Like the Google Photos app seems to only want to present your pix in an annoyingly useless
Timeline! Various Gallery apps like Samsung lets me sort and control all media into labeled Main Folders and
Sub-folders with compleat control & ease. These forced timeline media apps are very difficult to find
items as you have to scroll endlessly down to finally have the luck to locate an image that has some
assigned non descriptive label. This and Google back up everything, but useless for me.
4 people found this review helpful
Nathaniel Coronado
I love Amazon, and I used to love Amazon photos, but ever since around December 2022, they
took off facial recognition. I used to use this feature all the time. Every other good photo app has it(
Samsung, Google, and apple all have it). I hope that they fix this problem soon because it has been 6 months
and I still can not look up people. Please, please, please fix this. This app is where all my photos are.
5 people found this review helpful
A Google user
Not laid out well. Been difficult and scary. I have trouble finding what I'm looking for
half the time. Tried to do the Smart Albums to help, but it puts my newest photos at the bottom of the
album, and I have 400+ photos to scroll through to show someone my most recent photo. Can't figure out how
to fix its sorting.
3 people found this review helpful
Kimberly Johnson (Kim)
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I have been with Amazon Photos for as long as it's been available. I have never had an issue
with the application. The app makes it very simple to print your pictures through Amazon. I really like the
Family Vault. I like being able to name the people in the picture. It's interesting how they use use face
recognition to suggest which person it is. Sometimes it can be quite comical! I highly recommend this app to
anyone.
89 people found this review helpful
Bonnie Pague floyd
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Love it. Have used this app for 10 years and still have all my pictures available
Cristy Skilbred
Love the unlimited photo storage!
Antea Pela
Uncontrollably uploads your content to the app instead of asking permission of what you'd
like to upload from your gallery/camera. Needs to be worded more clearly that deleting from the app means
deleting from your personal device. "Your device" makes me think I'm deleting from the app only. There
should be a trash bin just in case and a select all button because it is super inconvenient. Glad to have
gotten store credit though.
27 people found this review helpful
Cherie Kalel
I've really enjoyed using this app. I'm not quite sure why that for the last month or so,
that it says it needs to backup 2 photos, but it never, ever finishes! And it continues to drain my battery
unless I go to the app and then close it. And during this same time I don't ever see any memories from the
past, even though I know I have photos on this date in previous years saved on here. Would be happier if
these two things were cleared up, but I will continue to use this.
8 people found this review helpful
Morgan Boyd
I love Amazon Photos! It's very easy to use and works fast. I wish I had started using it
years ago!!
Trey Ziessler
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Overall it's a Great App and I love the Subscription of 100GB a month for only 1.99$ thats
awesome! I also Love how its organized. However the Cons are, You have to manually delete each photo you
cant hit select all. I reccomend Highly Amazon Team to make a Manual or a How to Guide built into this App
because it really is a very different app and I just now figured it out I think. You will get way more
downloads if you do this I almost Garuntee it.
14 people found this review helpful
weldit321
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11/4/22 The new update is awful. Clunky the date at the bottom left is not good, the day by
day layout is no longer there. Add some customization. Half the screen is taken up with floating white bars.
I will consider switching photo apps. Previously 5 stars: Let's me share full quality albums with people
over a link. A+
7 people found this review helpful
Donna Kelley
Great way to save all your photos, love that it's unlimited storage too!
Nita Culler
Great app for photos. With iPhone, video space fills very quickly. Love the memories the app
sends me, the ability to delete what I want, and appreciate being able to find my pictures pretty quickly!
Great app! What I would like is the ability to send directly from the app to messenger, rather than
downloading first.
76 people found this review helpful
mikeajtaylor
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Good to know my photos are backed up!
Ray Withem
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This app is really good. I'm using a Pixel 4a phone after using Samsung's for years which
has a built in Gallery w/ an editor so now my main photo gallery is Google photos which lacks features. This
one has a lot of them and the photo editor is real nice. I don't have the problem like guy who said they
only show up in your phone once. They show up all the time til I delete them.
2 people found this review helpful
Jeremy Hurley
Excellent , very easy to navigate
John Lee
I really love when you can save all ur pix here everyone should try it your love it here
more
Doug M (DjMoonWalker)
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The app seems good. I love it for my kitchen echo show. A year later and it does an update
and starts loading hundreds of photos I deleted that I don't want displayed on an 8 inch screen in the
kitchen!! Why would this update do this?!?!? I spent a year weeding through photos for the only purpose of
displaying them for the family.
10 people found this review helpful
Emily
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Doesn't automatically sync photos - you have to remember to periodically remember to open
the app, at which point it will helpfully tell you you have 139 unsynced photos and begin the laborious
process of uploading them. Literally defeats the purpose of cloud storage. Changing the setting to Auto-save
over mobile doesn't make any difference. Also, I was a Prime member when I joined and it made me pay - it's
not a huge cost, but considering it doesn't really work for the intended purpose..
13 people found this review helpful
Nativity Church NJ Emergency
I love the convenience of automatic uploads from my phone. Would have given 5 stars before,
but the changes about 6 months ago to.finding the photos from the desktop (Windows 10) I terrace is
annoying. Used to be on a drop down from the main page, now it is a two or three step process, have to log
in again, .... not a step forward.
Ronda Hart
Perfect and helps me keep pictures safe and organized
Wayno Guerrini
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New problem. If you click on a thumbnail of a picture a different picture then the one you
clicked on is displayed. Yikes! It always says waiting for cellular data. Why? It has a Wi-Fi connection. My
cellular connection is less than 1 bar. Ain't gonna happen. Samsung S21 Ultra running Android 13.
8 people found this review helpful
Andrew Ingham
Automatically backs up your photos. Easy ti review and delete ones you don't want.
Domonique Walden
I downloaded this app so I could transfer my files, but the download option is literally
removed from all of the photos except the two newest ones. It looks like the app is for ordering prints
"only." I refuse to buy prints from Amazon now since they won't let you redownload your own files, so they
can try to force you to buy your own photos back. Amazon is a multibillion-dollar company that takes your
files and then tries to sell them back to you when you're already paying for a membership.
50 people found this review helpful
Lucian E. Ghergheluca
The app automatically picks up any new folder. So if you create a folder to specifically
store some pictures/videos that you don't want them uploaded. The app wil pick it up. You have to manually
go look for it to disable it. The manage folders option has no select all check nor is there an option to
not auto pick new folders. I was planning on using the family option. But i cant manage all the unnecessary
images on other devices like this.
4 people found this review helpful
Aleph Lambda
Definitely useful and practical! If you already have Amazon Prime, you might as well use it!
You get unlimited storage for pictures, and amazon will create short videos of your trips too for you. You
can order pictures to be printed if you want to. You can also store up to 5 GB of video. My only complain is
that the way it organizers pictures and videos can be tedious, especially if you have a ton of files.
Overall it is great, hopefully they improve this app further.
3 people found this review helpful
Alice Radel
Nice but I'd like to be able to choose pictures from multiple folders, not just my camera
folder. Seems like that would be an easy option. Also it shows you how much storage is taken up for videos
etc, but not a list of what is stored there so you can remove what's unnecessary.
smaugmik
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It's starting to act a little "buggy", and sometimes grabs photos that it has no business
grabbing.
Natalie Harper
I love the unlimited storage for Prime members although I take enough pics my phone rarely
has enough space to keep the app on it.
Bill Sa
Haven't navigated though enough to give an accurate rating
Jacky Friedman
I use to love this app. However since they updated a few days ago it's harder me to get my
pictures and my new pictures aren't uploading. They used to upload automatically. Even after I hit the
upload pictures button they aren't uploading. I like their pictures because they are exactly what you make
the picture. Not bigger. I guess I'm going back to Walmart photo where my photos are too big.
A Google user
I love that my photos automatically sync up. The best part is that my husbands photos sync
up too, so I get access to the ones he takes too. The pictures I have ordered have been great! The place I
was ordering from was cutting off the image and coming back blurry. Amazon prints have been flawless so far.
14 people found this review helpful
Gary Garrison
The On This Day feature has put a smile on my face many days. The pictures always bring back
a memory.
Leo's Prideland
Convenient. Wish I could just select what photos I want to be synched tho, and not every
single photo and screen shot
Skipper Carl
Great app, but there are two big features I'd like to see added, and each are big enough
that I would add a star to my rating for each to make it a 5 star rating. 1. Add a "delete" button onl
screen when viewing a photo to delete it, rather than having to tap the 3 dot menu then tapping move to
trash. 2. Add facial recognition like Google photos where I can easily find photos of people or pets (ex.
Easily find photos of my dog, or my child. Or at least be able to add tags to photos.
56 people found this review helpful
A Google user
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This works perfectly and seamlessly. It downloads everything, I never have to worry about
storage. It even downloads video so I never lose the grandkids dance recital! 12/19 We have now had this for
over a year, still loving it. It is so easy to keep everything here. It merges my husbands photos and mine
as well as my sons. As long as our app is on and logged in, it works. We love this app.
680 people found this review helpful
A Google user
I love having a place that I feel confident in the security of storing my pictures and
videos. And how amazing it's free and unlimited!!! They make it so easy to back-up everything up....I set
how often I want it done and it happens. I'm notified when it's complete. Low maintenance. No worries. No
fuss. User friendly.
5 people found this review helpful
Christopher Thomas
Used this with my Amazon account for about a year, spring 2022 I went to backup a photo from
the online portion to another device and learned my account was locked, not sure why or for what because
Amazon never contacted me or responded to emails about how to fix it. So I moved back to using Microsoft one
drive and have had no issues.
Mark Hampson
A great app, with unlimited photo storage for Prime members. My only gripe is its backing up
of photos when you switch on your phone, which takes ages and sucks the life out of your battery. I know it
can be set to back up when on charge only, but I'd like to see an option to back up photos on a weekly or
monthly basis.
24 people found this review helpful
James Credle
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A wonderful way to keep account of your photos, whether of family get-togethers, friends,
school events, or of your favorite cake. You control the albums the tags who you sure them with and who you
don't. You have access to tools that will allow you to manipulate your pictures to bring out spacific areas
in a photo/video for a particular reason. These tools will assist in that. 10/9/23 Still one of the best
apps in my opinion. 10/28/23 still in the top in my opinion.
8 people found this review helpful
Harj Sembhi
Absolutely rubbish, app has no way of ordering photos off it. I've tried. Looked at videos
and it show it to be simple as tapping the amazon logo in the top left. Nothing happens when I do this. Does
not give me option to order prints. Sort it out amazon, please
3 people found this review helpful
A Google user
Uploading to cloud without permission? I turned my phone on and all of a sudden Amazon
Photos showed in my banner with an arrow and cloud. I tap it and its not opening an app. I never asked
Amazon photos to download my photos! I use Google Photos. Then once I got into the app it says I have to
accept access to continue. Needless to say, I disabled the app. That was wierd. It was already doing
something without my permission.. I wasn't paying attention. idk how long it was there. Cant uninstall.
1 person found this review helpful
A Google user
This app/service is truly terrible. Not only do you barely have any video storage, (i can
live with that). You cant customize the way your photos appear. Id be able to deal with that too, but
unfortunately I cant even upload all of my photos. It says "Upload Complete" "67 photos uploaded." Thats all
fine and dandy but what about the other 520 photos?!?!? This service sucks and is a disgrace to the amazon
name.
29 people found this review helpful
Christine Harker
I love the album's they create. I ordered pictures and I loved the simplicity of it. The
reason why I rated it 4 stars is that when I ordered the pictures I could not find a receipt anywhere, I'm
not sure that I will get them. There is no tracking for them as far as i can see. Not sure if they have my
right address. It's a little unnerving since they already charged my card. Other than that I love the app
8 people found this review helpful
A Google user
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Always crashes. I'll try to organize photos by selecting them, then the app crashes and I
lose all of my progress. This has been happening for months. I keep trying, hoping the issue is fixed.
Editing photos in this app is also not easy....because...it freezes and crashes then, too.
4 people found this review helpful
Romi Guilles
I want to be able to use this for storing my images, but this app really, really sucks @$$.
It just hangs the more images you work with. Galaxy S23U and iPhone 14P aren't slow devices. Why are there
quadruplicates everywhere? Why do I have to painfully select one image at a time instead of being able to
drag my finger to multiselect or tapping a Select All button? Get rid of the default window altogether. Make
the default window show a Recents box + Albums. Can't fit the rest of the issues...
1 person found this review helpful
Blake Lingenau
New update is terrible. The UI has made it so hard to see my images and to scroll back
through time. It has been cluttered with a bunch of useless stuff. And there are annoying, obtrusive
notifications that I can't turn off telling me that I can't upload because I'm on data.
1 person found this review helpful
Ken Daniels
Flawless integration with photo storage on my phones
A Google user
So far this app has proved to be above par campred to all the other photo/editor apps i have
tried over the years. One option in like is it gives the images size before and after its edited. I resize
alot of my pics and the other apps ive used in the past prove difficult to access this option if it had it
at all. Good app, easy to navigate so far no glitches. It also gives you 1 GB of storeage as well. Im happy
and recomend you at least try it out.
4 people found this review helpful
Honey Garcia
I'm already subscribed to Prime here in the UAE but the app keeps taking me to my US
account, so I cannot use my benefits as a Prime user. Tried to sign out several times or change the country
selected but to no avail. Absolutely hard to use and Customer Service is extremely difficult to reach.
Mark Snyder
I'm a LONG TIME user of Amazon Photos. They are my "everything everywhere" backups for
decades of pro portrait and event shoots. I have a well organized studio app tied to a NAS for archival
storage, but AP gives me everywhere access at NO COST and provides truly unlimited storage for all the
digital file types I shoot. This has been a gift for the photographer community and I certainly appreciate
it. THANKS, AMAZON!
4 people found this review helpful
A Google user
Everything is great but there is one thing I would like to see. I have many pictures to put
in albums. When I do that, it also stays in the main stream. This makes it difficult to find where I left
off the next time i want to add to my albums. It would help if the photos that were put in albums were also
moved to a different area at the same time or tagged somehow.
19 people found this review helpful
Derek Hurd
Needs "Select All" option!!!!!! Until this app has a select all it will remain 1 star. The
app would be perfect with that and am easy way to create albums that automatically add photos of people you
select. These 2 things would make it PERFECT. Without them I prefer Google.
2 people found this review helpful
varun reddy
I have a bunch of pictures properly organized in folders on my pc. I can create a folder on
Amazon Photos and I can upload pictures, but there is no way to upload these pictutes to a folder on Amazon
Photos. I would have to upload them first and then manually organize them again into folders. I would have
to spend weeks to organize my existing stuff and spend a lot of time everytime I create a new folder.
Unlimited photo storage would only work for me if the photos are properly organized.
41 people found this review helpful
Carlin Frayer
You know I thought when I first open this app "how am I going to use this?" And do you know
I can't quit using it it is great dependable, and beautiful pictures! The screen savor is fantastic! And I
always know where my pictures are. You're able to save your pictures in different albums which is fantastic!
keep up the good work!
Rob Hammond
An absolute lifesaver for the amateur photographer- my phone breathes a sigh of relief every
time I backup to the cloud and then delete copious amounts of high def photos from my device. Amazing free
service that can be easily accessed cross-platform... Makes marketing and finding appropriate pics much
simpler for a small business.
A Google user
This is a great app! It storages pictures, you could share your pictures with loved ones
over cloud, you can order to print and have them delivered to your door. Overall it's at really great app
other only small problem is the amount of storage you get when you start is very limited / small. I give the
app a 4.9
Vicki Holloway
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I love this app. Placing my photos in this app is easy, and I can create new folders.
Scott L
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It no longer let's me view my photos through my firestick as it says I do not have enough
storage. I will pay for more storage but it says the photos are free but the videos are a charge. I only
want to see my photos already saved, but it will not let me. A search says it is stopping the service
altogether, and I will not be able to retrieve my photos/videos. Thanks Jeff, I just lost all the photos of
my sons birth to 13 years old.
Robin Stafford
It's pretty good, okay but not great. Although the photos transfer over, created folders on
your device are not created in the app, so you have to recreate them and transfer the photos in. Sometimes,
it will get stuck uploading and there's nothing you can do but delete and start over (so keep notes!).
3 people found this review helpful
Beth
Horrible. All I wanted to do was to put some photos on my firestick for the screensaver.
Instead, it downloaded EVERYTHING. Then when I wanted to delete photos off the app instead it deleted them
off of my phone. Customer service responded quickly but what they told me to do didn't help (it restored
only 40 photos...40....), so I have lost over 1000 photos off of my phone now. Super frustrating. I just
want to remove my photos from Amazon and delete this app!!!!
14 people found this review helpful
Nicholas Zipp
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Can't tell this to backup only certain photos like with a certain face or location. Just
backs up everything, even pics you take just to send and delete literally a minute later. And if you delete
on your phone still in amazon. So some pic of something you may want to buy or a meme is now uploaded
causing all these usless unwanted photos to be backed up. Only keeping this app as i can select some photos
as screensaver for firetv. Disabled the auto save or else I'd delete the app.
15 people found this review helpful
Larry Lu
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It used to work great until some morons changed the UI. Now, if you want to see photos from
this day in the past, it is almost un-usable. You can't just select a year and see the photos for that year.
The app will somehow flush back to the current. It is terrible.
8 people found this review helpful
Chris Wood
Free unlimited photo storage. Better than paying for the same service as i was doing at
Google.
Jerry Reyes
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Very easy to use. Love when it shows me snapshots of my past photos. Brings back memories.
Bomber Rueckl
Wow. Amazon really dropped the ball with this one. I really can't believe it. AWS and cloud
are their bread and butter. But this app SUCKS. Constant crashes and inability to back up photos from an
android phone. What else is this app supposed to do? Don't bother downloading it, you'll uninstall it
anyway. #fail
3 people found this review helpful
A Google user
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I Love this app. Amazon backs up my pics and I want to Thank them for making it so easy. I
bought a Galaxy 10+ and installed Amazon backup right away...it had photos in there I had forgotten about
from many years ago...it was a lovely surprise as I hadn't a clue to where those pics went....I made sure
with new phone. to stall all the Amazon apps... Thank You once again for saving memories and its seamless
integration I do t even notice it. Plus I get a fun slideshow daily of the past if I want
3 people found this review helpful
Marc-Olivier Fortin
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It's great and with prime you have unlimited full quality storage... I just wish you could
filter out device photos.. In my case, I use it to store my Camera Photos. Edit: They added a must have
feature :). The ability to browse folders.
8 people found this review helpful
Leung Eric
I don't know why after I upgraded my mobile to Samsung S24 Ultra, the Amazon Photos App
couldn't upload all photos from my Camera folder. I have already checked the settings and made sure the
correct folder has been selected. Google Photos sync is working fine, but not Amazon Photos.
Pavel Sigidin
Simple and reliable.
C M
Would love a feature that detects similar photos so you can choose which one(s) to keep. I
often take several photos all at once too make sure i get a good one, but then i have to always go back,
search manually, select bad ones, then delete. Thanks for reading!
5 people found this review helpful
Kimberly Dawkins
This app is 1,000% better than Google cuz Google used to have it free but now you have to
buy to keep your pictures backed up if you don't have enough memory just like I do but the only downside of
this app is that you only get 5 gig of video I can save all my videos on but I'd rather have it on Amazon
photos but it's all good thank you so much Amazon you guys are amazing.
1 person found this review helpful
Jo Mo
It does a great job preserving all my pictures without interfering with any of my digital
activities.
De Bunk
Not bad. A bit of a pain to download the stored images tho (unless im missing something) Any
image you download or take is instantly uploaded to the Amazon Cloud servers, which is ok. The pics are
saved as long as you keep your Amazon Prime subscription upto date. Unlimited storage as well, so all good.
Its a nice bonus for being a Prime member.
30 people found this review helpful
A Google user
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never a problem and perfectly presented in time schedule. it is also done automatically, had
this not been the case I would/could have lost many memories. also I'm not new to this site I have used it
over 3 separated devices as often they break or fail. I have been using this app since Feb 2014 and haven't
lost a single photo. I would suggest this site to any body who requires consistency in quality storage.
never fails. or has yet to fail me...
Jenny & the Cats
Amazon photos on 11/16/22 announced that they are shutting down within the year. They said
you could transfer your photos out electronically but this is not the case. They said you could do this
until the end of 2022. I have had to move my photos one by one by one two of reliable storage. They gave
zero notice and they are slimy for this. You can no longer edit photos. They used it as one of their perks
for being a prime member. Lesson do not believe what Amazon ever says!
8 people found this review helpful
Tracy Wentzel
I like the app and the features. The features could be much easier for downloading into my
gallery of pictures on my phone. I have to download it to my files individually then send it to my gallery.
I have to do this for each individual picture. I haven't tried downloading to my computer yet. I'm sure how
it will download but my good guess would be either individually or everything at once to the downloading
file. There are a few things on filing the pictures and trying to find them.
3 people found this review helpful
Mark J
Forced over to use this app instead of Amazon drive. Useless app unless you want to look at
'daily memories'. Not a great filling system either. @Amazon you can do better. How about integrating
aspects of drive into this and provide the option to not show daily memories etc.
2 people found this review helpful
A Google user
I really like this app. Great way to back up your photos and videos. I really wish though it
didn't show me the photos on my device mixed with the photos on the cloud. Or at least give the option to
display o ly the photos backed up. It's a cluster to try to navigate and see your stored photos.
5 people found this review helpful
A Google user
I love this app because all my pictures automatically upload to the cloud and even though
I'm on my third phone this year, don't ask, it saved all my photos. I also like the feature that you can
look up photos by a specific person that you want to check your photos of all your photos of of the one
person you can go back and look at your photos like that and then re-download them as many times as
necessary. But take comfort in the fact that they are always there.
11 people found this review helpful
Reuben Tom Kee
Handy way to Navigate and search. Restrictive in choosing what to save. I pay for Prime so I
shld be allowed more flexibility. I understand your goal is to drive revenue for increased storage but I am
contributing by subscribing to Prime which is always dispendable
1 person found this review helpful
A Google user
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Horrible app & service. Won't upload photos when it's supposed to. Gets thousands of
photos behind & won't do it automatically eventhough I've already called support & dealt with their
run around & re-downloaded the app. It's not a problem with my phones. Paying extra $ for extra storage
& I can't rely on this to upload. It is selective & only uploads SOME of the photos, for the first
bit, I thought it was uploading everything so I deleted them off my phone & lost priceless pictures. 🖕
Horrible
19 people found this review helpful
Evelyn Smithley
This has made it so easy to store and order pictures. So many other places online have
raised their shipping and picture prices, and I simply can not afford to get prints right now. This app is
perfect for loading and storing all of my family's special moments ❤️
curt penland
Would be nice if the portrait photos would fit the screen. Landscape photos fit good. Even
though I have selected the fastest refresh rate, I would like if the photos refreshed even faster. Currently
the fastest refresh rate holds the photo for about two minutes.
Debra O'Connor
I'm having trouble understanding how the app works. I don't know how to obtain mire storage
space. I also don't know how to not have some of my screen shots added to my storage on the app. I just want
the screens shots for viewing on my phone.
1 person found this review helpful
Nini
I was trying to get just 1 album transferred to my tablet but it chose everything in my
phone gallery. So I chose a small album I wouldn't miss to test out if it would delete it from my Gallery
app, it didn't. So I thought it was safe to delete all of them off my tablet except the 1 album I wanted. IT
DELETED EVERY ALBUM PERMANENTLY!! I can't get them back! An article told me to go to the desktop version
& restore the pictures but they weren't there! My gallery trash doesn't either. I HATE Y'ALL
3 people found this review helpful
Caroline Harrow
The daily pics from the past is a brilliant feature The unlimited photos is perfect too
Frank A
They can stop your service anytime when they think you surpassed their definition of normal
use and you never see your pictures and videos again. No response no customer service. Horrible way to deal
with a long time Amazon customer. NEVER TRUST THEM WITH BACKUP! Or you will loose your pictures 📸
Loubnan WATFA-RAHME
Very nice app especially when it comes to auto updating pictures located anywhere in the
device. My only thumb down 👎 is when it comes to a very limited free movies / clips space. Due to this I'm
still using a different way of storage...
E H (Drakosnah)
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I should have an option to only view photos I have uploaded instead of seeing all of the
local photos on my device. Very cumbersome, and why are photos unlimited but videos almost $2000 for the top
plan? No one in their right mind would pay that.
4 people found this review helpful
A Google user
I like it but I think it needs more enhancements for userability. Need ability to just look
at a list using filenames so that we can clean up duplicates that have been downloaded from other apps vs.
the original. Ability to know whether photos are already a part of an album.
4 people found this review helpful
Phyllings Lerisson
Lifesaving...my phone and SD crashed a few years back, and I assumed all data was lost. Low
and behold, I happen to finally open this app (a few years later) all data has been backed up to the app. I
love this app!
Walter Meinhart
The unlimited photo storage along with all of the other services and prouducts available
through Amazon Prime is without question the finest value we have ever enjoyed on our electronic devices! It
has saved us thousands of dollars in fees we would have to have paid to receive such benefits through other
vendors' apps!
ekgheiy
It's easy to use, but it's tedious b/c I can't use the auto-backup feature since there's no
way to configure when you want the auto backup to start. I.e., photos before "x" date are already backed up
somewhere else, so I don't want them backed up here. But this app doesn't have any exclusionary configs. The
new version also doesn't see your local photos by default (unless you have auto-backup enabled); an old
version did. This is too tedious & manual of an app to warrant a better score.
12 people found this review helpful
Christopher Willetts
Pretty good app for backing up from any device linked to your Amazon Prime account. Fairly
easy to set up and use but, if you don't want to upload gifs from WhatsApp or images from Facebook, you have
to keep telling it to stop. Otherwise, very satisfied as there is no storage limit and pictures aren't
compressed.
7 people found this review helpful
David Bekoe
Easy to use and large storage for free
Justin Groff
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It saves vacations worth of photos! My phone broke at the end of the vacation, and I thought
I lost all the photos. But I remembered I set this up a long time ago, so I checked and everything was
there.
2 people found this review helpful
Jodi-Lynn Diaz
Can't log into see pictures! I forgot the password. Tried to reset it. Got the code sent to
my email , then asked for a credit card expiration date on a card I haven't had for a while. I called
customer service, who verified my name, address, phone number, email and sent a code to my phone that i gave
them, then told me I couldn't have access without the expiration date since i hadn't logged in for over 6
months. I said there had to be a way and asked me to hold. Was over 55 mins & hung up on me
Richard E
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Too soon to know. I'm still uploading. System appears to be working well. I will not know
until I can verify the numbers and quality of cloud storage photos and the quality of a cloud storage
processed photo. I am expecting no problems with Amazon stored images but prepared to manage all with
existing ground level systems. Thank you, people of Amazon, for asking. Your work is appreciated. I expect
to add the 5th star this summer 🙂.
56 people found this review helpful
RICAN HAVOC
Amazon photo app is awesome. Upload your photos from other photo apps. Lots of cloud
storage. And ways to edit your photos as well. Great UI. User friendly. Auto save, upload, and back up all
your photos. Thank you AMAZON. LOVE, UNITY & PEACE. HAPPY HOLIDAYS..
Karla Cunningham
Very convenient, easy and FREE
Linda Juhasz
I transferred photos from my phone to this app. Everything seemed to go fine (transferred
2300+ photos). Realized after that Amazon photos is missing all of 2022 .. I'm soooo upset over this! Does
anyone know how I can recall those photos?
am p
Excellent place to store photos
A Google user
After downloading the app, instead of choosing what photos uploaded it started uploaded. I
tried stopping the upload and could not figure it out so I waited till it was done and then started to
delete the ones I didnt want. Something happened and now all the photos and videos including my proposal and
trips are deleted from my phone due to this app. Luckily some of it is shared on facebook messenger with
family and friends but the rest are gone for good.
94 people found this review helpful
Christopher Cox
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App is useless kuz Amazon forgot the main need is to backup, not to be a primary photo
manager. I need to upload/download (DL) albums as folders. Right now making albums from a photo "blob"
forces you to dig through the full blob each time kuz those photos aren't moved out of the blob when albums
are made. Worse, if I want to DL photos from the backup, I can't DL the organized albums as is which took
forever to setup & I dont want to reorganize pics I already organized into folders on my comp.
31 people found this review helpful
Howard Cho
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The app doesn't work anymore. I can't upload my photos. I keep getting an error message,
"something went wrong". I've logged off and back on, restarted the phone and app, but it still doesn't work.
I'm kind of at a loss at this point. I paid for photo storage because of the auto save functionality, but
that doesn't work anymore.
2 people found this review helpful
Leonard Borowski
No complaints about app. Use it to display my most favorite photos as screen saver on my new
75" tv.
Julie Webster
Great app that organizes all your images!
Tammy Bonner
It's an awesome place to hold your pictures I would just like all my pics together. I have a
hard time finding ones I want to some times cause they in so many places. Nothing bad to say about Amazon
though
Thomas Leonard
Latest update is horrible. The new interface is NOT intuitive. I keep getting a message that
I cannot upload a photo because I have exceeded my video limit, but when I search for videos to delete them,
it says I am using 0 space and then shows an error message. This update is garbage.
5 people found this review helpful
A Google user
Love it! Easy to use quick to reply when help is needed. Highly recommend it. updating this
review.... In the beginning i loved this app but as time goes on it seems to have stopped uploading my
Photos which is very annoying originally I gave it a 5 star rating but now even the 3stars seems too much
for an app from a major corporation like amazon the not work properly for months now. I have checked all my
settings and uninstalled and reinstalled several times now to no avail.
20 people found this review helpful
Kathryn Cozza
Would love it to create separate photo folders the same as I have on my device
Bob Albright
New version of the app as of 11/2022 is terrible. Less control. It doesn't show you the icon
to indicate if a pic had already been uploaded. It doesn't upload consistently. These are terrible changes
that need to be reverted. I doubt any of your users requested these changes and are happy with them.
47 people found this review helpful
A Google user
Easy interface & sync times between phone & cloud are fast. Once signed in, no need
to sign into the app again, unlike one cloud app I use. Thankfully, the app only uploads those photos &
videos that have not already been synced - no waiting for your entire photo & video collection to be
backed up.
John Horsley
Great app lots of extra hidden storage space and was able to recover photos that I thought
where long gone when kids deleted pictures playing on my phone
Chris Whittle
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When I originally installed the Amazon Photo app it backed up all my phone pictures without
issue, then after some time it stopped (I have Prime so it was not a space issue). It would hang at backing
up 1 of X MB. The next time the app asked me if I like it I answered NO and it gave an option of submitting
diagnostic logs. I just noticed a new update as of today (Oct 10/19) and it has now finished automatically
uploading the months of photos that were stuck. (Dec 10/20) Been ok, added 2 stars.
111 people found this review helpful
Bea Resnick
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I totally enjoy seeing photos from past years every day. This is an updated review. I'm
unhappy with a number of features of the new update, especially not being able to delete a photo of the
device and the cloud and not being able to edit a photo. It's definitely not an improvement.
2 people found this review helpful
Me'lanie
Sucked in by Amazon credit offer & finally joined. It has been uploading &
re-uploading my same 20k + photos over & over for 4 days now!! It showed as finished after 1st day's
upload & then started over again from the start for no reason the next 3 days, over & over! It
starts & stops, freezes, then restarts all over on same photos it already uploaded (at least 3 times
already). Needless to say it's wasting my wifi/data, totally drained my battery & made my phone insanely
hot to the touch.
1 person found this review helpful
A Google user
Amazon Photos is an app that I quite like to use it does cause me a few crashes and pregnant
pauses to be fair, I wasn't quite sure how to rate it fairly. I have leaned over the cusp of four, perhaps I
should have stuck as the app often does to a leaner three? My opinion wavers with Amazon as I have bought at
least partially into the brand although they are so prone to generating 💰 money, that I often feel they
provide poor value by trying to be all encompassing.! Enough said. You decide.
7 people found this review helpful
Lacey Wetzel
Love that amazon prime members get unlimited photo storage. As the designated family
photographer I like that I don't need to limit how many photos I can save. I created a family album and sent
links to the entire family so they can all stay connected and have access to pictures. My only gripe is that
the albums are organized with newest at the bottom, I wish there was a sort option to have newest at the
top.
94 people found this review helpful
A Google user
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As an Amazon Prime member, the ability to store unlimited photos in their ORIGINAL quality
is an incredible perk. That's the greatest differentiator from Google Photos and other cloud (photo)
services for me. No need to pay for extra cloud storage just for my pictures and no need to consider
altering my photos to a smaller file size/lower resolution/lower quality. Good on you Amazon.
7 people found this review helpful
Mary Roff
Not at all happy with the new app. The older app was much more user friendly. Tying to share
a photo it IG and can't open the "Share to" function only the share in Amazon photos to share with friends
and family. No clear instructions on the internet yet either. You've all heard the old saying, " if it ain't
broke, don't fix it". Looks like it would apply here.
2 people found this review helpful
Lindsy S
For the longest time, I didn't realize that Amazon saved full size unlimitedly. As a
photographer I was going crazy with different Google Gmail accounts just to save my photos since I used
their brand phone. As soon as I found out I was able to stop all of my Google accounts automatically
uploading knowing that Amazon was doing it for me!
Mary Of Taber
Horrible UI, I cant tell what photos are actually uploaded and which are stored on my
device. I have no idea which photos have been put into an album, or which are unorganized. Nor do I know if
there are duplicates or if the same file is displayed on many folders. Ill stick to my physical hard drive,
thanks
33 people found this review helpful
Gail Jones
Easy to use and see all your pics
Heidi Wood
Great that I can back up automatically and directly even from a Google acct. Love the space
provided for videos is separate from the pics. Love Amazon photos editor too. Best part I can add family to
share pics without having to send reducing duplicates and easing the burden of finding time to go through
and share individually.
1 person found this review helpful
Leo M
Been using Amazon Photos for a short while and so far, so good. You can select and download
multiple photos which is a lot more handy than Google photos. Only suggestion is to allow the user to select
entire days, months, and years when selecting photos for moving or downloading.
2 people found this review helpful
Debra Bates Ho
Unreliable and buggy. My video storage is full. One of my devices still uploads photos no
problem. Another one of my devices will not upload photos, giving me the error "your storage is full...",
but I have unlimited photo storage. Its the video storage thats full. This will not resolve no matter how
many settings I adjust. The app will also randomly draw a huge charge, draining my battery and making my
phone warm to the touch. Terrible app for a decent service. There also is no upload queue, no way to
troubleshoot uploading issues, and a confusion UI/UX
140 people found this review helpful
Ben Donnelly
Automatically uploaded all my photos to the app which is not what I wanted and there is no
way to delete all. Called customer services and was told to delete each one of my 1793 pictures
individually. They tried to submit a support ticket but it was rejected. Absolutely the most stupid
situation to be in. Now my Echo Show shows all of my pictures ever instead of just the select few I had in a
folder.
172 people found this review helpful
Christopher Urbane
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Won't let me login. I have been using this for a few years as an alternative to Google
photos. However, I just formatted my phone and now the app is telling me I can't login because they're is no
network connection. I have uninstalled and reinstalled the app but it still wont let me login. Obviously I
have a network connection. 3-17-23: ok I'm use this because it unlimited free storage with a prime
membership. I can bring all my Google and icloud photos to one happy place!
3 people found this review helpful
Jenni Taylor
Before the last update this was a great app. Now I can no longer edit photos. The app keeps
sending me a notification the 3 video have not been saved due to lack a storage but I've only used 2.5 out
of the 5 allowed for videos. I'm not sure how much longer I'll bother using this app, sad considering I have
unlimited storage since I have prime.
S
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Why does Amazon photos keeps signing me out as soon as I sign in? This app is so lame and so
impossible to deal with, that you can't even send an email to their developer or whatever because the email
will be answered by "this email address is not monitored" and when you try to to ask a question to their
Amazon photo forum it gives you a run around and never accepts any sign in or whatever information that you
have to use! Now I've lost photos and videos that are only stored here!!!!!
T Vandenbo
Perpetually waiting for wifi to upload photos. Been stuck since mid April 😕I even tried to
enable upload using data to test it and it stay stuck after uploading 8 of 263 photos. Given I am paying for
a larg paid plan it is wasting time. The app interface is limited and really needs to be improved. Why does
Amazon not have more tools to find dupes and consolidate pictures based on image... ? Amazon has plenty of
AI and machine learning so the app should enable more smart functions.
27 people found this review helpful
kid (kidmental)
This redesign removes my ability to search in my family shared as we did before, which was
if it were its own entity separate from the personal but equal. Now I'm unable to pinpoint and section off
the photos that were shared with me as I don't take many pictures and the bulk of the photos I have aren't
directly from me. Please fix soon, you removed a lot of key and ideal features that were essential to this
app and program
1 person found this review helpful
Tracy Ritter
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Would be 0 stars if available because of latest update, error message everytime uploading
photos, everything is harder to find if you can find it at all, can not edit name tags, does not delete
phones from phone like it use too. To many other thing wrong to list. love that it backs up all my photos
but it does not keep their original date taken info, would also be nice if it keep them in the folders that
they are in on my photo so I didn't have to sort them again.
3 people found this review helpful
Ravikanth Talagana
Free unlimited photo storage is so convenient
Tangee Jordan
I like its unlimited photos. I just wish it had more ways to organize the photos.
Rick Merritt
Overall, it is a very good app. I just wished it had a better filter / sort capability
Adam De Biasi
It's functional. I use it only to upload photos from my phone into Amazon Cloud to display
them on an echo. The upload process is fairly straightforward but sorting through the already uploaded
photos is annoying. They are exclusively sorted by date of photo taken and it starts with the oldest photo
not the most recent which is fairly annoying.
12 people found this review helpful
Chad Miller
Works well. Free storage is nice.
Jamie Sturgeon
Easy to use - recommended especially for Prime Customers
Eduardo “Eddie” Grimaldo
I gave 2 stars for what it can do through out all the amazon services photos can partner
with. Unfortunately the features aren't easily accomplished due to performance issues with apps as well as
Amazon's helpful hints and faq's which are only repeated in regards to 1 thing but generates to answer tons
of different issues. otherwise would've easily gotten 4 stars. I rarely give 5 in any reviews
6 people found this review helpful
A Google user
If you're a prime member this is a must have. It automatically backs up and saves all your
pics and let's you order photos and customized art and projects with your selected pics on them for great
prices. At only 12 cents for standard photo prints it's cheaper than any store, and I love getting the
memories "this day in years past" to look at pics from years ago.
17 people found this review helpful
Paul Wilson
Great application for photos and other files in my gallery. Easy to use and opens faster
than the current major player in our world. Like it very much. I like the fact that it is a backup
application rather than a syc application which means everything is saved no matter what. Only issue is it
doesn't have a photo editor, I still have my phone application so no big deal.
2 people found this review helpful
John York
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Sucks. Sucks down mad amounts of mobile data by default. Sucks down a huge percentage of my
battery. I installed it so I could have my photos as screensaver images on my Fire TV, but it is so
resource-hungry, that it's not worth it. Definitely a "not worth it" app in my opinion. Uninstalling to ave
my battery and data! One on the plus side, my screen saver *is* cool looking...
4 people found this review helpful
Rakibur Rahman
The new user interface is horrible. I liked old interface here is why: it separated pictures
by date taken or other categories and thus giving it a context. In the old interface, the pictures were
bigger. Now with new interface, pictures are smaller and there is separation between pictures and thus no
context.
3 people found this review helpful
Joshua Nash
It's like every other photo app, but without any of the good bits. You have to sort by date
taken or date uploaded, you can't select all you have to select each photo individually, and the layout
makes no sense. I only got it to put screensavers on my fire stick, and it doesn't even do that well.
66 people found this review helpful
Good'ole boyz
It's nice .I'm still learning my way around the app..I love Amazon...they have really put in
the effort and work on these apps and Thier customers money as well as satisfaction is very much taken into
consideration..it's not just Amazon trying to get the brand rich.. it's Amazon trying to put a smile on our
faces as well as being cost aware ....great job Amazon. Four stars for now .reason is I can't access all the
photos on my device in the photos app . I'll be back if I find it's my error ECT..
23 people found this review helpful
Katrina Court
So easy to use and has saved many a tear due to accidently deleted photos on the phone but
having them stored in amazon photos
L A G N R
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There is a HUGE problem with the uploading photos to the app and deleting photos. So
everything is synchronized to your device and when you delete photos to the app, it will be deleted also to
your device. It automatically synchronize all photos to the app. Also the customer service doesn't try to
resolve the issue.
42 people found this review helpful
Joshua
Very good app wish it cleared the files that it already backed up
Pete Lehmann
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I love this app more then most family members. Very easy to use interface, I really like the
"This Day in History" feature which shows me pictures I have forgotten about. I only wish they would insert
random pictures of Jeff Bezos and make it mandatory to view in order to have access to my own.
1 person found this review helpful
Hazel Katherine Larkin
No issues using this app. It does its thing in the background, and it's useful to have
another place to back up photos.
Barbara Sinnott
Wonderful home for ALL of your photos, freeing up Gigs of storage space on your phones and
computers. Also, you can't just take one look. Whenever I go there with a specific purpose, I find myself
browsing longer and deeper!
Paul Sellitto
Been getting a bug recently. Unable to save a copy of an edited image.
Lawrence Coles
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The app is functional as a backup tool for photos, but it's kind of dumb that hey removed
the ability to delete photos that exist both on amazon and locally on the device. Now when you choose to
delete the file it only removes it from amazon. So now I have to use 2 different apps if want a photo to be
completely gone
7 people found this review helpful
David Wylie
Latest update is a disaster, missing features that were good No cloud icon to identify which
photos need uploaded. No option to create smart album. Albums on device not showing when trying to upload.
Always prompting you to turn on auto upload feature. Daily memories jumps all over the place. Really not
impressed.
21 people found this review helpful
A Google user
I love this app but it's been a while that it take a long time tu upload the pictures, I
don't know if the pictures are to heavy, if that is the problem then you have to fix it because almost all
the phones takes HD pictures. When you fix the issue I'll give you the 5 stars again.
Thomas Hawley
Please give us an option to be able to delete/send to the Trash photos from both our Android
Phone/Amazon Photos in one click, not two. I.e. currently, I select all the photos I have, tap the 3 dots at
the top right, then have to select that I want to delete the photos I've already selected from either my
phone or Amazon photos or both. Please make an option to combine the deletion process, so when I tap Send to
Trash, the app knows I mean on both my Android phone/from Amazon photos.
1 person found this review helpful
Tiffany Marie
This just deleted 90% of my photos from my device and I can't find a recovery option
anywhere. Its said something about them being stored for 30 days but I can't find them to recover them
WTAFF! I was trying to delete them from the app. Not from my device. Now I've lost ALOT and I can't find how
to recover any of. This app is a nightmare! DO NOT TRUST THIS APP! WHAT a DISATSTER!!
28 people found this review helpful
Lisa S
I *really* like Amazon photos. The downside is that that storage would be gone if I ever
gave up Amazon Prime, I guess. I have good intentions of figuring out how to transfer my pictures to another
medium and free up space on my phone; meanwhile (as long as I have Prime), the old photos are still
accessible.
9 people found this review helpful
Wendy Arrington
Chaotic. It doesn't matter if you have your pics organized in folders, they all upload to
the app together and it makes it impossible to find a particular pic when needed. Even creating albums in
the app doesn't help, because it takes hours to find the pics to assign to each folder.
A Google user
DO NOT DOWNLOAD THIS APP IF YOU ARE NOT CONNECTED ON WIFI. After downloading the app, it had
the initial question of asking me if it could have access to my photos. The second I hit yes, it instantly
sucked nearly 6GB of data, uploading all my pictures and videos. This app should have a question on WHEN
such a huge data upload can occur. When I called Amazon, all they said was, "you should know better". The
app should know better and give me the OPTION of WHEN this amount of data is transferred.
449 people found this review helpful
Tom Stewart
Adjusted down from 5 stars. The newest update can't share a pic without downloading it to
phone. But the pic is already on the phone to begin with, so why download a second copy? After sending the
pic, then have to go delete the unnecessary copy of it. Please let me know if this is just a setting I can
adjust because it is very annoying.
B S
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Would be a great addition to Amazon services but you can't organize by folders you already
have and have to scroll to find a photo that perhaps was taken months ago. The albums don't work properly
and you can't share photos to the app either. I don't like leaving bad reviews but these are general user
interface issues...
249 people found this review helpful
Ian “ToTheMax” Grody
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Does NOT store photos in original quality, every photo I've uploaded with Prime has had it's
MD5 changed and has lost noticeably in quality. Service is down more than up, so end up with a backlog of
hundreds of photos not uploading. Save yourself the hassle and get Google's One storage for 2TB, as this is
same cost and includes videos and other files.
14 people found this review helpful
Erica Campbell
Good feature included with prime for unlimited photo storage, I use it as a second back up.
Downside is that it uploads every photo and if you delete a photo it doesn't delete on amazon photos and
also if you have your photos sorted into albums, amazon photos doesn't pick this up. If you have prime
anyway, I think it is a good second back up but I wouldn't pay for it on its own.
3 people found this review helpful
Ben Roman
Switched from Google, I'm appreciative that it backs up what I ask of them and no more. It
would have received 5 stars but the lack of video storage is the only downside. But being free with a prime
subscription is a nice benefit. It would be nice if Amazon would offer additional video storage for a fee so
I could migrate everything.
3 people found this review helpful
David Hurdle
Interface is usable but lacks ability to easy finds photos that are in folders and becomes
difficult to deal with as number of photos increases. Also it is focus on photos where video increasingly
becoming more important. They need to enhance it or add app focused on managing video.
Mr stone
This app is very easy to used, easy upload to tv
Donna Conzett
I have gone through my photos 3 times in the last two weeks and deleted the same pictures
over and over again only to go back in there this morning to find the same ones right back in my gallery
again. I'm going back to Google photos. The reason I installed this app is because they offered me a $10.00
credit which I never got to use because it was only good on items sold and fulfilled by Amazon. Finding
something you need in a limited time frame is like trying to find a needle in a haystack.
54 people found this review helpful
Megan Mehrlich
It's really great seeing all my photos in one place and getting a daily update of this date
in years past. My biggest problem is that when you select upto 4 photos for a foursquare to highlight that
day, you cannot adjust the photos so that the desired part is showing. It's quite infuriating. 3 of 5 for
that alone.
2 people found this review helpful
Paul Rice
I have enjoyed the app up until I was on Vacation a week ago. For whatever reason it started
a backup of all photos while no WIFI and absolutely would not stop. Ate up all my data plus another 6.5 gig.
At $15 per extra gig. My bill is going to be $105.00 higher than normal. I had to delete this app to get it
to stop. I have contacted amazon but so far no reply. If they can fix this.... I will continue to use it.
Harriet Sherman
This app used to be one of the highlights of my day. I looked at my picture memories when
the notification popped up. Now that they've 'updated' it, it closes every time I try to open my 'daily
memories' It's been happening for days. I've sent feedback. When will they fix it?
4 people found this review helpful
Steve Opstad
Really poor. Bugs galore. Doesn't upload photos, even when I upload manually, it only allows
a few at a time. The lsyout of the apps leaves a lot to be desired. It gives very little info, nithing to
help you troubleshoot... I'm not one to sit around writing bad reviews, but this one is bad enough I had to
let it be known.
40 people found this review helpful
Ryan
It's a great app, easy to use and stores at original quality. Would be good if you could set
the photos as home screen wallpaper and lock screen wallpaper instead of having to download the image to set
it and then delete to save space on the phone.
2 people found this review helpful
Quad Squad
Love that it backs up all my pics and videos! Has good editing options and is convenient for
all accrsd stuff but wish it didn't always overload the cpu. Overload on my phone causes battery to get so
hot that it overheats and freezes entirely. Requires a restart and battery optimization. Also, can take to
long to back up pics, sometime days before it finally loads them.
Oliver gee
Excellent app photos are instantly saved and backed up can't beat it.
Petunia the Night RainWing
I love this app a lot and I'm thankful I have it. It stores my photos and videos on here
without taking up space on my device, and I can look back at my old photos and videos that I had on an old
device a long time ago thanks to this app. The only thing I would improve is that sometimes, the videos
don't really upload, and if I delete them from my phone and they're not on here, theyre gone. Maybe that's
just them taking a long time to upload, but other than that, I love this app. Thank you.
Josh T
Ease of upload is great. I dislike the navigation of the actual app itself.
Chris Brown
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Love the fact that all the pics I take go to my tv. Technology eh.
Darlene Kosoff
This is great photo backup service to go along with my external hard drive back up. The only
issue I have is I organize my photos all in albums. All the photos in the albums remain together with the
new ones added making it difficult to know which ones i put in albums and which ones i didnt.
174 people found this review helpful
Becky Hanson
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Terrible. App was great before the new update. Can't do anything with it. Keeps wanting to
refresh the page every few seconds. Trying to add photos, delete photos, add album, delete album, whatever,
you name it, the app can't seem to do it because "something went wrong".
Gillian McCubbin
Good for backing up photos but unless you want to pay a subscription the video backup is
very limited. A week after installing this app & after countless times of automatic backup my phone
started running really slow when using the Internet. A tad disappointed as I liked the idea of having
another backup for my photos & trusted the Amazon name but I'm not prepared to have my phone's speed
slowed right down because of it. App deleted - issue resolved!
19 people found this review helpful
Velma Alston
This app is so helpful in saving my photos. I deleted pictures from my gallery by accident
but found them in Amazon photos.
Rick Dee
Used this app to upload pics to my Amazon Echo. It was fiddly before the latest update but
now it's virtually impossible. Talk about jumping through hoops! How they expect anyone who is not tech
literate to do this is beyond me - very poorly designed and thought out interface makes usage needlessly
difficult.
fabrizio amador caddeo
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After a few weeks I need to review my post. The interaction with the phone is too slow it
took me ages to delete 50 photos all at once. It would be great to include an option to have larger/smaller
icons when in the overview. It would be also nice to have an option to delete photos by default, instead of
asking every single time. Overall a good app with a few things to improve.
38 people found this review helpful
Alex Chimon
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Update: Now it stopped working on all my devices! Bad app and experience so far! So,
dropping my 3 star to a 1 star. I want to rate it a 4 or 5, but it often fails to back up my images, doesn't
do a great job at showing me images from my two devices, and causes performance issues at times.
7 people found this review helpful
Gareth Howe
Trying to access Amazon photos on the website and it keeps bringing me to this app which I
can't install as I don't have the device.
A Google user
Anytime I upload photos I get an error message saying they couldn't upload, when they
uploaded just fine. It was frustrating the first time, until I figured out they uploaded no problem (which
didnt take long). Now I just ignore it. Other than that, I have no issues and this app works great!
10 people found this review helpful
Scot Harkins
Photo uploads are not robust, usually with one or two images persistently failing to upload.
There is no real action apart from retry and maybe cancel. Photo uploads are a routine feature in lots of
apps, so this is embarrassing for the premier cloud service provider. Even just rudimentary errors, like out
of space or photo not meeting some standard, should be manageable as with other apps. A retry limit would
good, too. Automated process before "email for help".
167 people found this review helpful
A Google user
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Awesome app to keep all my photos backed up in. Deserving of all 5 stars, but I do wish some
things were different. For example, it identifies people in pictures which is super cool, but if it wrongly
ID's someone, there's no way to override it and say that isn't the person. Great app regardless though.
3 people found this review helpful
Hey_Zues Aguilar
Had been an easy transition from all the files
T Rock
Simple to use and enjoy the little clips of my pictures they put together now and then.
Dawn Swap
Very pleased with this app. My go to photo storage app. Useful and reliable. Various search
options. 😁
2 people found this review helpful
Seamus MacDonwald
An excellent user experience with this app. The interface is so seamless and intuitive that
sometimes i can't say where i end and the machine begins. It's helping me to get a sense of what i want my
voice to sound like, photographically. After struggling for years, I'm finally able to put everything in
perspective. Thanks, guys! Great job!
14 people found this review helpful
Noreen Chatterton
It is effective less. Take a picture and shares with all devices that have Amazon photo.
Sheila Ayres
Great picture, reasonable prices.
BlooBewwi Sans
Could use some work. Sometimes my images I restore from Google photos will carry over to
Amazon photos and when I delete multiple files from Amazon photos, it won't prompt the specifications from
where the photos should be removed and I panic when that file is gone. It's only happened twice but that's
okay . Otherwise it's a great app
9 people found this review helpful
KD Simmons
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Would HIGHLY recommend to ANYONE. #1 reason I use this app is it backs up all of the
pictures you take. If you loose or damage your phone, you dont have to worry about loosig all of your pics.
Keep in mind, if u have kids, any pic they take whether it be in snap chat, tiktok, etc it will show up in
your album so a good way to help you monitor what's going on. The ease of ordering pictures is like none
other, and you can't beat Amazon's prices for pictures. They typically show up within 3 days.
7 people found this review helpful
Stephen Millen
Totally excitingbto use the same tables as they are subscribed
Lorraine “Lo” Floyd
This addition to Amazon makes a great receptacle for backing up your memories in a secure
and easily accessible location. Provides backup reminders for new folders, and notifications when you have a
look back in history. Definitely recommend it might be a third backup to other cloud providers but it's
worth the trouble.
2 people found this review helpful
A Google user
This is easy to use with a lot of customizable functionality. I like that my photos upload
to the cloud automatically and that I can easily order prints through Amazon. I also love the face
recognition feature that allows me to quickly find photos of certain friends and family. Just a really
well-designed app.
13 people found this review helpful
A Google user
Useless for my needs. I don't want an app that backs up all the photos on my phone. I want
to select some and only back those up. This app gave me no way to look at only those I've uploaded or delete
without deleting from the phone. Their philosophy seems to be total control or nothing. As a photographer,
that's unacceptable.
Mike Healey
Amazon photos does it all. I thought I had lost pictures of a vacation that I took in Utah
and Arizona. All of those pictures however were saved to Amazon photos. The clarity and detail of those
pictures reflect the exact clarity and detail of the original picture. I am very pleased with this
application and I highly recommend it.
1 person found this review helpful
A Google user
I have photos and videos all the way back from 2016 on my phone and the Amazon photo app
wont go that far out to save them just the beginning of 2019 . I thought it was suppose to save ALL my
photos and videos . Pretty disappointed . Please fix ! This app looks promising , only if it does its
complete job as it described . Now I'm afraid to delete my stuff from my phone . I can't depend on this app
.
189 people found this review helpful
Diana Lozada
Super Nice 👌 to find pics easy.
A Google user
Great to upload original quality photos but the image quality you see in the preview is much
worst than the actual photo. This makes it very hard to choose between good and bad photos. You need to
download the photos to actually see then in their native quality which makes it far less useful compared to
other alternatives.
304 people found this review helpful
Dawn Davies
Love this app but wish it could take photos put them in an album similar to album I put them
in. I have to spend hours putting them in an album on my phone. I'm lazy and don't do it straight away. Then
I spend hours Again putting them in albums on Amazon photos. Also would like the photos left in my phone
until I decide to delete them. Funny thing it doesn't take them all 😁.
C. Bradley Currier
I wish that once you have moved photos to a folder, you could then not have them show in the
full cashe display of photos
Cstrmy
I love having this app as a backup for all my precious photos.
Danielle Cornish
Amazon is my absolute go to for everything. I'm beyond thrilled the benefits seem to always
surpas my inistail thought of amazement and now I have an unlimited photos held. WHAT ABSOLUTELY. I've had
to lose and deleted alot of photos. Now I have soo Many photos and always ask to update once I open. The
application straight away. Thank you Amazon 😊 💓 ☺️ 💗 I've been paying so much for Google to still have to
chose and delete photos .
1 person found this review helpful
Babyjane 710
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I had updated my review. I initially enjoyed the app. There were minor things that I would
have liked to see but with this new update my pictures and videos aren't being uploaded and now it doesn't
allow my to select a days worth of pictures to move to another folder. It's very frustrating to use.
2 people found this review helpful
A Google user
Backed up over 1000 photos yesterday and hard reset my phone hoping to sort out an issue I
had with the camera, I watched them get backed up via WiFi before doing the reset, now I've done the reset I
can't find the photo's anywhere, I've tried amazon photos, and amazon drive. I've got an Xperia XZ1 so it
didn't give me an option to use any other cloud storage. Over 1000 amazing memories lost. I hate you amazon.
And I am an amazon prime customer. So devastating man!
79 people found this review helpful
Josh Josh
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It's either "No Network Connection" "Waiting for WiFi to resume" or my favorite "You are out
of storage" ever since this app got an update I get these annoying notifications. I don't care if I'm out of
video storage you're telling me something I know already. Please make these notifications stop. They are
annoying.
Davitte Cogen
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Still can't add to Family vault. My Amazon photos IS set up for family vault but there isnt
an option. Nothing is intuitive. The previous version was so much easier to work with. Now I can't do
anything - other than look at pictures that are already on my phone..
1 person found this review helpful
Allan Ledgister
I really do like it, Amazon thank you very much, I'm a novice, and you are teaching me how
to create my own stuff without having to overthink things.
Bekah McManus
I am absolutely thrilled that Amazon is doing photos now! And for so cheap! 12 cents for
4×6. Which is what Walmart used to be. Now it is 29 cents each there. I must add, however, that if you have
a camera/smartphone that takes those super vivid, vibrantly colored pics (like my Samsung Galaxy s20) their
printer seems to be a touch...color limited. It may not be quite so vivid or clear in the print. But I have
every faith, that this being Amazon, they won't waste much time catching up!
153 people found this review helpful
A Google user
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Favorite feature is the unlimited uploads of still photos! Great deal for Prime members. My
only complaint is it constantly says I'm over my free limit because it went searching for videos on my
system when all I wanted to upload were stll-shot images. Getting the auto upload to work is sometimes a
little clunky, but usually works ok.
Dr Mark Helfand
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I like the automatic backup. Now I know where every single picture I take is located. I
would be better if I could choose which pictures got backed up every night. It is easier to prevent bad
photos getting backed up then to delete them from the cloud.
6 people found this review helpful
EMINE VURAL
İts good in storing pics. But there is something off putting in the user interface. I
somehow do not find it user friendly... I do wish it have the memories or the collages it generates on top
of the main screen so that it just pops up... Clicking into another button to reveal the memories is not
very feasible... ı love it how google photos does it. You just get surprised with it...
6 people found this review helpful
Rene Rivas
Saves my pics to a cloud. Brings memories from years ago to your phone. Great way to store
photos. Not sure what to do with all of them bit it's nice. Only thing is that it does upload pictures taken
within a couple of hours after taking them. They will later end up on a camera roll on other linked devices
so be careful with the pics you take or the devices you share.
141 people found this review helpful
J Lawless
I loved it when it would automatically sync my photos from my Motorola phone to my Amazon
Fire Tablet. Doesn't seem to be working now. Upgrades tend to mess up selected options, so I will continue
to work on it. It was great in the past. Pretty sure it will be again when I figure out what changed.
31 people found this review helpful
Lord Fritzman
I'm constantly struggling to keep photos synced to the cloud, keep under my quota, not sync
vide and other housekeeping issues. Currently, I have some photos not appearing in the app that appear
online. Google photos is much easier, more intuitive and hassle-free.
10 people found this review helpful
Jess Madhavan
Can't change to UK date format. I find it really hard to scroll through photos when looking
at the American date format (with the month first) I have searched all over the app and there doesn't be an
option to change this to a UK date format. It would be really great if this could be added.
Timothy Wester
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This new format is absolutely horrendous. They took away shortcuts only to add short cuts
that are meaningless. If you are looking for just a basic cloud service, look elsewhere. Even though you get
unlimited storage for pictures, it still isn't worth it. I have deleted all the photos I had in it and
Uninstalling the app.
3 people found this review helpful
A Google user
Horrible App. Can't delete more than three pics at a time without it crashing. Nowhere near
Google Photo's level of great UI. Very slow dl pictures from my camera roll compared to Google Photos as
well. The $15 amazon credit they offer for using the app is only good for items sold directly by amazon...
Good luck finding anything worth buying with those slim parameters. Amazon should stick to internet retail
because their attempt at photo storage is a complete failure.
1 person found this review helpful
centenosparky
I've been using this app for a couple months now and I really like it how it automatically
backs up your photos once you take them. Not to mention that it's super high quality. The photos are free
which is good, but for the videos obviously if you want to back up more you have to pay. I highly recommend
the app though
1 person found this review helpful
Sara _ismyname
I spend 2 hours organizing pics in my gallery into separate albums and then this app decides
to put everything into one folder after uploading. Now its hard to sort through anything in this app, and I
cant delete pics in one 'select all' option. 1k photos I wish to remove them all from the app. It makes it
super difficult to turn off upload after turning it on, accidentally uploading albums from my gallery that I
dont want uploaded.
2 people found this review helpful
A Google user
DO NOT DOWNLOAD THIS APP. Uploaded all of my photos to an Amazon cloud WITHOUT my consent.
When I deleted the photos from the cloud, they deleted ALL OF MY PHOTOS OFF OF MY DEVICE AS WELL, even after
clearly stating that they will NOT delete anything from your device. Not only that, the customer service
representatives at Amazon have NO IDEA how to fix this. There is no record of the photos even being uploaded
in their system. I'd rate 0 stars if I could.
29 people found this review helpful
A Google user
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OK but frequently freezes when you switch wifi back on and doesn't resume. Mostly it just
doesn't sync properly. Its been on all day yesterday and upload only 1 file of over 2k of files. Useless.
I've paid £16.99 for 100GB of space but can't sync it with this app as it just is so poor its near unusable.
fred van hook
A great easy to use app that makes life just a little better.
A Google user
I find Amazon photos great I hope they keep improving it. I have large files and wish they
would make it so you could edit them. or have a option to use lightroom or photoshops at a discounted price
but so the services were tied together. or Amazon developed a editing app that was better than barley basic
5 people found this review helpful
A Google user
Was actually having major issues w/ what I thought was the app. Not backing up
automatically, and was very frustrated. Ended up upgrading my cell, due all the memory errors, and low and
behold, the application Works perfectly! Thanks Amazon...
Sandie Jackson-Leslie Stemm
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I love Amazon photos because I know I can trust my photos to be there regardless of what
happens if I breakdown or a virus which is what happened this week. My husband calls me the Amazon Queen!
Haha I had to do a factory reset on my phone because I had gotten a few really bad viruses. Well, normally
you lose EVERYTHING when you do this. Not with Amazon! They keep them safe for you!
2 people found this review helpful
A Google user
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Very happy! Amazon photos backed up all my photos from computer and cell phone quickly, keep
them well organized, easy to access, look up. And saved lots of space. The best part is storage of photos is
unlimited. I took thousands of photos on each touring trip. No longer worry about lack of storage!
16 people found this review helpful
Derek Vuong
It is hard to used and share photos on shared albums. The UI is cumbersome and you can't
highlight a day worth of pictures and share it. You need to individually share them. Finding shared albums
is harder than it should be. The old UI is better because it was similar to google photos which is
initiative
1 person found this review helpful
Jennifer Lowe
Well i downloaded this app to keep track of photos etc and it is now telling me (i even
screenshot it but can't upload) that there is insufficient storage LOL
Liz Ashman
Excellent place to store all my pictures 📸
JamieLynn Wilson
I love how the app does facial recognition and pairs photos. You can search for specific
people
Yoda Man
So far easier and more convenient than dropbox or Google.
Megan G
The new update completely changed the app. Now it's so difficult to navigate. I'm constantly
getting the same notifications (even though I swipe them away) and now I can't tell which photos I've
uploaded and which are just on my phone. Why change something that was already working fine?
2 people found this review helpful
sharif ball
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I DEEPLY regretted using this app. A LARGE amount of my personal files were lost, due to
there being b no option to delete cloud files without deleting DEVICE files and the app starts uploading
photos automatically without warning or asking what files you want to upload. Complete destructive amateur
hour. Never used a photo backup service this ridiculous in this day and age. This service is a total
disgrace and I'm not exaggerating even a little bit.
28 people found this review helpful
Dreezey Dreeze
For free with an Amazon Prime account, better than Google photos that counts against your
storage.
James
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Easy to use however you do have to open the app to update photos it doesn't work
automatically. Having said that a great way to save all your pics! Update... New phone and app still works
well probably the most cost effective way of storing still pictures files of all sizes on the cloud.
Drew
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New update sucks, no data on what's being uploaded or percentage. I think I'm going to
transfer my backups to Microsoft and cancel my subscription Still will not update, too many bad reviews. If
you're going to massively change the ui, you should have the option to revert back. Most companies do this
so they don't piss off users, it is apparent management or developers have zero experience in developing
user programs / apps.
4 people found this review helpful
A Google user
Absoloutly a great option for storing everything from photos to videos to screenshots when
the storage on my phone was getting to capacity. Best part is I can access everything on my tv via my
firebox. I sometimes screenshot a recipe I like. Once uploaded to the cloud I can delete it from my phone
storage device. You can also access everything from your phone via the " Amazon Photos " app. Love this
app..
24 people found this review helpful
dana rice
This app is worse than Google's photos app at least Google will let with your password
Amazon photo app you cannot get into your account unless you can read gangster graffiti and no customer
service backing up answering any questions consistent problem I swear there's nothing but money grubbing
robots that work there 🤬🤬🤬🤬😡😡😡
Krysta Sandstrom
Can we please just have the last version back? The new one won't scroll without skipping or
go back to where I was after opening a photo to view it. Have to scroll and find where I was at, if I can
again. Names are gone from face recognition and who knows what else because finding features is impossible.
Don't fix it if it ain't broke, guys!
2 people found this review helpful
Nicola Halton
Was fed up of my phone memory being slow and didn't want to delete all my memories, this ap
helped me to solve the problems. Fantastic 😍
Nicole Tuttle
It won't let you download the pics to your tablet. I have an android tablet that I bought
off Amazon. It won't let me first off checkmark by dragging. Have to click on every picture you want
selected manually. On top of that once you want yo dl the Pic it either closes out or won't dl the Pic to
the tablet. I'm trying to test it with my phone. To see if I can do UT that way then switch them. I do like
the fact I can store unlimited. Walk away for 2 mind it refreshes the page makes you restart.
12 people found this review helpful
Graciela Duncan
I don't like it keeps the small icon on my screen Amazon photos - now and then it changes to
mins and hrs......tried trouble shooting it to no avail and even sent for help and they couldn't help or
didn't know what I was talking about. I wouldn't have downloaded the app if I was going to have
problems......uugghhh I wanted to uninstall but then it stated I would have issues or something like like
that, with other apps, but never stayed what other apps it would interrupt....ugghh!
10 people found this review helpful
Roteki
Doesn't upload pics... so... I have few albums on the phone and the app upload just a little
part of it. I use two different wifi connections, I logout and login, I uninstalled and reinstalled the app
but nothing. Also when I select which album I want to upload on Amazon Photo it doesn't recreate the album
but it upload all the pics in the same main folder... So the only solution is to do all manually from pc, I
need to move the pics from the phone to the pc and then upload manually the album..
A Google user
Just installed it. Even tho fiance just bought me a memory card with more than half I space
I currently have. My phone won't even open apps because it's at 100% GB capacity. But I want to be able to
access my photos from my phone (all of them, I'm always going thru them) so I haven't put it in my phone
yet. Hope I like this. Used Google storage before but I'm out of space on that too 🤦
A Google user
ive been using this app for several years and i love it. its less expensive than other cloud
storage apps and its really convenient. but im rating 4 stars because there needs to be a better way of
organizing photos for viewing, which is an issue on all platforms from what i found
Lucy Maddock
Brilliant, and so easy to bring your photos up. Great piece of mind. 😁
A Google user
The app is user friendly and provides a good platform to keep track of all your photographs.
Would like a way to group photos by location and date. All photos are not getting both date and location
stamping. GPS location should be standard feature. Keep up the good work!!!
33 people found this review helpful
Master Thomas TJ Kirby
This is a great App for saving your most cherished pictures and videos on your phone and can
be accessed through your laptop or computer. It keeps track of your pictures and videos so you can free up
some space on your phone and download them through the desktop version onto your computer. I highly
recommend it for an additional backup option for your photos and videos.
Nathaniel M Gray Jr
Just downloaded the app for use with my fire TV stick to use as a part of my firestickTV
Screensaver ... I would love to be able to select what photos can be shown/shared on/with my
firestick/friends... some of the pictures I have are of sensitive information (ie. ID Cards, driver
licenses, contracts, etc.) that should not be shown or shared. PICTURE SELECTION SHOULD HAVE BEEN A TOP
PRIORITY WITH THIS APP, SINCE AMAZON PHOTO IS AT ITS ROOT.
4 people found this review helpful
J K
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Very convenient way to access your pics
Emily Glass
It looks pretty good. The only problem is that when I want to print a photo from my phone
gallery for a specific size outside of 4 x 6, etc. (Like 1x1 for a deceased pet wind chime with picture
frame), there doesn't seem to be any options for that. I think it would be great if it could have given that
option.
1 person found this review helpful
Simon Wolfberg
This app is awful, really confusing, It's not clear what photos will actually showon your tv
screensaver, for me it cycles all my business reciepts instead of the family photos that I created a seperat
folder for, and is the only folder selected to sync nd upload. You would think Amazon would have the
resources to create user friendly experience across their platforms.
20 people found this review helpful
Cascadia LOVES Anthem
EXTREMELY CUMBERSOME! The app just "add" without any logic every picture on my phone as a
screensaver. It doesn't matter if I have a picture of boogers (don't want that as a screensaver) or a
picture of a mountain (I want that as a screensaver, but not the picture of the boogers). You have no delete
button, either here or on the firestick app, and if so it's very confusing on how to get to it! Now I have
to find out how to remove these screensavers I don't want, they're permanently on my tv!
9 people found this review helpful
Tarra Sams
I really like this app they save photos that I forgot I had from 15 years ago. I'm very
satisfied with Amazon Photos app😊
Steven Jensen
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Easy and automatic!
Lee Hines
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Update: I just lost thousands of pics because I thought they were safely backed up on Amazon
Photos. They were NOT! So unhappy with this app. App uploads some photos then hangs, typically showing 2
photos remaining. And there it sits, draining my battery dry. Tried deleting the app and reinstalling, but
had the same results.
119 people found this review helpful
V. M. K. 3
Catch-22 on trying to just opening up and using app, just keeps having you sign-in, and
answer notification that yes it you ... But the app has no follow through... You return to app to use, and
it will not open, it asks you to sign in ... Catch-22 with never ending loop! Either a programmer is asleep
and their head laying on keyboard messed app up, OR Amazon does not really want us to enjoy a membership
perk of free photo storage and had made it so you can not even get into the app ... ???
4 people found this review helpful
Sandy McKinney
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I LOVE this app and highly recommend. Also Ive seen other reviews saying that if you delete
photos from this app that it deletes it from your phone and thats NOT TRUE. Its all in how you set it up. If
youre deleting a photo from the app it asks you if you want it deleted just from the app or from the phone
and the app. I even have it set so that all of my photos automatically upload to the app as soon as I take
them.
9 people found this review helpful
A Google user
Photos automatically get loaded on Amazon, Google, my OneDrive ... I shouldn't lose anything
ever again. Amazon is the easiest to use, I never even think about it, it just happens, and I can set up my
folder for my TV so that when it times out, it shows only the photos I've specifically said it's OK to
display on the TV.
6 people found this review helpful
Bridgette Robinson
Been having issues with my phone battery draining super quick the past few days ans had no
idea what could be happening. Looked into app and battery usage and found that 32% of usage was coming from
the Amazon photos app ON BACKGROUND USE. I signed up to try it since I use a lot of the Amazon services but
I think this one is gonna be a no for me. When it's draining almost a third of my battery a day with 1
minute of active use, something is wrong.
85 people found this review helpful
Kevin Scheel
I have some family pictures that have a lot of sentimental value that I appreciate on a
screensaver for phone and fire stick use!!!!
Sean Galdo
I downloaded the app with big hopes of being able to order prints, as this is listed as a
feature. But either the feature has been taken away or it's so well-hidden I can't find it. No mention of it
anywhere. The app is very frustrating to use with apparently very little functionality. 2 stars for the
unlimited photo backup (which I pay for as a prime member). 🤷🏻♂️
25 people found this review helpful
Tiffany Bischof
I love being able to save my photos on the cloud :)
Sanshit Sharma
The app is fine overall. The biggest issue I have is that it displays all pics and vids that
it detects, irrespective of whether the folder is backed up or not. Doesn't allow me to customize the
folders that I want to see. Additionally, there are very limited options for editing pics.
75 people found this review helpful
A Google user
Promotion filled mess. Instead of the nice clean photo backup tool it markets itself as,
this is like a sleazier replacement for Google Photos. Spams you with notifications. Weird dark patterns to
get you to buy promoted photo products. Randomly discovers photo folders to upload, a week after install,
that were THERE ALL ALONG. You should be able to manually select these up front and be done.
145 people found this review helpful
diane nash
Such a fun way to display your treasured family photos. I know my photos are safe on Amazon
photos. Xx
Maya
Good app for just as it says, photos. But with a prime account you get limited video
storage. Along with the fact that you have to manually scroll through all your downloads and screenshots and
camera roll photos, instead of just organizing it by your phone's automatic folders. Which would make it
much more convenient.
Nilsa Lebron
Loading photos is easy and doesn't take too long. Photos appear clear.
alex forbes
It's not a clear app to navigate. It took me 5 min to find out how many photos I have...
A Google user
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I have had issues with upload since I got the app. There are still 3000 photos on my phone
that it hasn't uploaded. When it tells me to see photos from years past, they're always grayed out with an
error symbol over the gray image. I'm not really sure if the app is working at all.
4 people found this review helpful
Diane Mousa
Awful new version. I'm not able to find anything with any amount of ease. I uploaded a video
today and used the link to create a QR Code that didn't work. Now, I can't find the video that I uploaded
but I still have the QR Code. I would have been far happier with a simple File Explorer. Bubble buttons
don't work. 3 ways to get to video but only 2 work & no video from today. Why would I click the Amazon
logo? That is so not standard! Out of frustration I clicked it & a not helpful page displays
2 people found this review helpful
A Google user
Pretty good image backup service. Could be easier to find, select, and organize photos. Not
easy to tell where images are stored. Ability to add titles or descriptions would be useful. Needs to
improve search abilities. Reasonably quick upload/ download is nice.
22 people found this review helpful
Stuart Davies
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With photos waiting to upload, App displays "Waiting for WIFI" message even though the
"upload using mobile data" option is enabled. Only allowing Video upload on WIFI and not while using mobile
data, is an out of date use case as modern phone tarrifs now include unlimited mobile data. After waiting
years for fixes to these issues, this year I cancelled my Amazon Drive subscription and moved to 1Tb
OneDrive storage as the Microsoft App doesn't have these issues.
134 people found this review helpful
James Billetts
Since the update, I can no longer upload images. It says I have no connection. Funny, as I'm
writing this review on the same device. The new design is fine as I had an iPhone up until last month and
was used to it. Please fix the connectivity though since I can no longer upload pictures.
3 people found this review helpful
Amelia Carter
Good choice of filters for editing, but glitches and edited photos "disappear". System for
photo organization is not user friendly, often have trouble finding specific photos I want to view or print.
Ordering photos is extremely easy and reasonably priced, but takes a long time, compared to other Amazon
services.
12 people found this review helpful
A Google user
I really enjoy seeing memories of my pictures pop up so I can look at them or share. I also
like being able to store my pics on Amazon in order that I will not loose them. Also it's an easy program to
utilize, and I can use any Internet connection or someone else's CPU to access my pics & show them to
friends on their Computer. It is Cool!
2 people found this review helpful
Karen Leftige
My cell phone is old. Getting a new one soon. Sometimes the resolution stinks but our
grandbaby is still perfect. The pictures are nice getting them so fast and easy. Great prices. Must mention
2 photos damaged by water. Envelope got wet. Amazon never responded to me or resent me new ones. I wasn't
happy with that. I had to reorder and pay again. Not thrilled. Ive purchased 4 canvas pictures they are
great quality. Price average.
28 people found this review helpful
Brad Marion
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Great edit modes...good stuff..two thumbs up
Paulette Vocu
Great quality and easy access
Derek
Bad UI and frustratingly buggy. Uploads simply do not work correctly. The app would not
upload at all until uninstalling and reinstalling twice. Then, it allowed a handful of pictures to be
uploaded and just stopped again. Will not upload any more even though only 9% of online storage is being
used.
1 person found this review helpful
Dylan S
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They updated the app recently and for the life of me I cannot figure out how to view the
pictures that are already on my phone so I can upload them to Amazon photos using the Amazon photos app.
Since the update I have to select them in my phone's gallery and share them with Amazon. Edit: Figured it
out. Click the ... And select upload manually.
5 people found this review helpful
Zukhra Nazipova
Used to love this app, but recent update made it useless. I cannot delete pictures from my
phone through the app anymore, cannot see what's uploaded, what not. Waited for a while if they are going to
bring the lost features back,but looks like it's not happening. Looking around to move to another cloud
storage now.
33 people found this review helpful
patricia dornbrack
I love the Amazon photos app! My photos automatically upload to the app and whenever I want,
I can get on the app, select photos, and order the photos all in one place. You can order photos, customize
cards, make photo albums, canvas, and more! All at a fair price🙂
1 person found this review helpful
JustSomeGuy
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This was my go to, prefered photo app for everything photo on my phone. Sorting, editing,
notating, sharing, and uploading. They have eliminated all that functionality other that uploading. It is
now almost useless. And making me consider stoping using Amazon phote services maybe even my prime account!
Its garbage!
3 people found this review helpful
Ian
I Give This A 2 Star. Please Fix The Update On December 2010 To December 2023. The Storage
Is 77% Used. I Opened This App For A Second. @Account
🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈
The Account Has Been Created. And It Worked.
Metallized 007
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My credit card had fraud charges from some game on Amazon. Of course, I disputed these
charges. Amazon disabled my account, and I have been trying to get it back for over a year, but Amazon
customer service is a joke and kept giving me the runaround. I lost all my photos. Years of photos gone,
pictures before grandma passed away; I doubt I will ever get back. I highly recommend you look elsewhere to
back up your photos!
4 people found this review helpful
A Google user
Terrible. I wanted to upload a select few photos to use on my Firestick screen saver. It
will not allow the uploading of select photos, but immediately starts uploading all of your photos and
videos. I do not want them having all of my family photos, but ten or twenty photos of our pets for the
screen saver would be great.
Truth Seeker
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DON'T USE! LOST ALL OF MY VIDEOS OVER 10 MINUTES, THEY WON'T PLAY AND I ALREADY DELETED!
Plus no option to automatically delete from device after upload or filter to only pics not uploaded yet-
huge pain! Everything else is typical photo storage app, except many others have an automatic delete option
and can filter uploaded/notuploaded images. Thats the whole point of using the cloud, so be aware - mega
company Amazon has the most basic photo storage app available that will limit your videos!
4 people found this review helpful
Amy Cox
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So far it's working out great... Possibly better than Google... Definitely Still satisfied
😌
1 person found this review helpful
Maya Charge
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Every time install the app doesn't work tried once tried again have waited all week again
and no changes said downloading photos again has had all week again and nothing have deleted app before just
thought would try again with the assistance of wifi. I do not know why this app hasn't worked and nothing
has turned up in there from last efforts either. I wouldn't install for mobile safety and will continue to
find other ways of storing photos elsewhere. Amazon seems better shopping & movies only.
Audra Nichols
It would be great if the most recent photos would be at the top of the albums when you add
them. It is frustrating scrolling to the bottom of hundreds or thousands of pictures to see the most recent
photo. And if this ever gets fixed, I hope my albums correct themselves by date!
10 people found this review helpful
Dana D.
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The app was working. I don't know what happened. It doesn't work at all. All my photos are
gone. I contacted support and nothing they did worked. The app was updated and lost all my photos. Now I
receive an error message.
A Google user
I was really hoping to use this app. The features look and work fine. BUT, the drain on my
phone battery is totally unacceptable! My LG V30 normally will last a couple days without recharging.
However, since installing Amazon Photos the battery barely lasts 8 hours. I just looked at the Battery
section in the phone settings, and Amazon Photos has used 71% of the battery just in the last 7 hours! I
have now uninstalled the app. Hopefully, Amazon will fix this issue soon. It is a great idea and a great
service for Prime customers. But, as it is now, the app is completely unusable.
3 people found this review helpful
Kyle S
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I've been an Amazon Prime user for many years. A few months ago, Amazon decided to abruptly
lock my Amazon photo account, (which is PART OF the Prime agreement.) I investigated this at great length
with many Amazon representatives. They refused me any access to my photos, due to a "failure to comply" with
their terms of usage. They WILL NOT tell you, in any way, what terms were violated! READ THAT AGAIN. They
have the right to delete all of your photos with absolutely NO explanation to you.
2 people found this review helpful
M Khan
Very easy and efficient to use. Uploads photos from device very quickly and automatically.
Only thing I don't like is telling it not to upload certain photos from certain apps which it doesn't always
follow so I have to go into Amazon Photos and delete what I don't want to be there
5 people found this review helpful
A Google user
I had to uninstall this app. I was excited to get it as I've run out of memory and VZ keeps
asking me to buy more. But this app keeps trying to upload my pics but seems to start over every day! It
would get so far and then say loaded 0! And it used up my battery like crazy! My phone never goes dead in a
day, but with this uploading every day, my phone was practically dead in a couple hours! I finally have up!
Lace Queen (Lotus)
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I haven't really played around with this app. I DO LOVE the backup/storage, but I can't get
to it to post pics like when I'm on fb. So pry just an error on my end with my cheap phone, so I'd have to
stay neutral at this point and say three stars, but mostly a five star from what I've figured out etc. Still
need to play around a bit! 🤩
Justin Young
They modified the app and now only photos you have uploaded appear in the feed. To see in
uploaded pictures have to work through several layers of menu. If you are going to automatically have the
app upload everything that is fine but I have work photos I don't want in Amazons systems.
1 person found this review helpful
A Google user
Perfect except for one issue. Unlimited original res. photos for prime members is what
separates this service from it's competitors (Google Photos). However, limited video backup prevents this
from being used exclusively. Google allows unlimited backup of high res videos rather than simply capping
original res. video capacity.
7 people found this review helpful
Karen Salaway
I like Amazon photo app because it saves my pics to the cloud, but doesn't delete them from
my phone gallery like google does.
Weird World
So far so good. I came from Google photos and while it was good I ran out of space quickly.
Comparing the prices, I'd say Amazon wins for me as it's unlimited photo and extra space for 📷 is cheap!!
Auto upload works well and isn't as intrusive as google was. I don't even know it's happening, which is a
good thing.
13 people found this review helpful
Cheryl Jernigan
I really enjoy having all my photos rather I change emails or what not. The photos have
great quality as well
Berenice
Nice to be able to store pics n delete from Google photo storage takes most of my Google
account n this app is unlimited as long as you have a active prime account
JESSICA RABBIT
Frustrating. It glitched when I first installed it. I had to uninstall. Then install again.
I have gone into manage folders. I only want it to download from one album but it still downloads from other
albums. Plus it's been showing the same 5 photos for a week. When it is going to rotate. I have put a bunch
of other photos. I gave it 2 stars cause I guess it is showing some pictures.
18 people found this review helpful
A Google user
overall easy to use, upload times are longer than Google for whatever reason. My biggest
issue is that there is no way to filter uploaded from not uploaded photos. I have to dig through hundreds of
photos looking for one that has a small, hard to see cloud at the bottom of it to know if I've missed
uploading any photos that I want uploaded. Very frustrating. Simply ad an option to filter uploaded from not
uploaded.
5 people found this review helpful
J Taylor
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I started using Amazon Photos in 2011 and I have my phone set to automatically upload my
photos to the cloud. It's so nice to have the last 10 years of photos available to see or download any time!
It's best to set up automatic uploading so you don't lose your photos when you change phones.
14 people found this review helpful
Ailyn Varela
DO NOT USE. I downloaded this app to store my pictures and as it started the syncing process
it started deleting photos from my phone. When I noticed it was doing this i stopped the upload and it still
somehow deleted all my photos from my phone and only some uploaded to the app. The photos are nowhere to be
found. I even downloaded disk digger and since the photos weren't physically deleted they're nowhere to be
found. Lost all my child's newborn pictures. Currently have a case open with Amazon
140 people found this review helpful
A Google user
I love it especially since I have unlimited with Prime. My only issue is I want to be able
to transfer my photos from Google Photos to Amazon, but there isn't really an easy way to do that. If they
made it able to access and collect photos from other platforms like Google Photos does that would be
amazing!
11 people found this review helpful
Edward Jimenez
I really like the app, but I cannot rate it higher than 3-stars because the servers
sometimes are unreachable. Also, when an upload fails, it appears to restart from the beginning instead of
continuing from a checkpoint the next time the app reconnects. These are simple things that can be fixed
easily.
15 people found this review helpful
Jessica Lightner
I wish I could give 0 stars. The app worked for 1 day and then malfunctioned. Somehow, all
the pictures in my phone are now gone. I have no clue what happened.But the day I noticed the app wasn't
working, is the same day I noticed all my pics, screenshots, EVERYTHING is gone. I am so upset. And,
Everytime I open the Amazon shopping app, I get a pop up thing saying Amazon photo is not working. I am so
freaking annoyed right now.