Joe Piepszowski
May 11, 2024
Awful app. Amazon has decided that users are incapable of organizing, sorting, or ordering their own photos. The most basic function of sorting by name does not exist. Want to backup a folder from your PC and view it here? Nope, it all just gets put in with everything else, not even put into its own Album. Want to put photos into an album? Hope it's only a couple, because you have to click each photo one by one, no batch selecting. I'd list more, but reviews are limited to only 500 characters.
11 people found this review helpful
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A Google user
May 8, 2024
Works well auto uploading photos from phone. Love that I can store uncompressed, even raw, pics. Downgraded to 3 stars due to lack of some basic features. When adding pics to folders you can't arrange folders alphabetically so you have to look until you find it. Pics won't auto rotate when you rotate your device. Basic info isn't readily available (location, what folder it is in, etc). No option to delete pics from your device when deleted from this app. Just not well thought out.
3 people found this review helpful
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Danny
May 15, 2024
Amazon Photos' primary benefit is its free unlimited photo storage for Prime members. The application/interface as a whole is OK, but there are some areas for improvement. -1 star for not automatically sorting images into the album names they were uploaded from. -1 star for taking away the feature that allowed users to delete photos from the cloud and local storage simultaneously. Please, please bring it back.
1 person found this review helpful
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Katie Skellenger
May 8, 2024
App is clunky and second-rate compared to other similar apps. I can't believe the lack of features. Also seems like a scam bc there is no way to delete all photos at once.*** So it cons you into paying for photo storage. Cause who wants to individually select hundreds of photos. *** I figured it out. You select and then drag/ scroll down through all the photos to select all. Then you can delete multiples or all photos.
4 people found this review helpful
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Rob Oliver
April 22, 2024
Unlimited free storage for prime member is great, automatic backup is nice. The app is another story. It has zero features for managing/organizing photos. Only download, add to album, edit, delete. The desktop web interface at least let's you create folders; and even has the ability to upload folders from a PC. But there is no access to folders in the app. No way to relocate, rename, or even navigate. This app simply lacks virtually all the features I need from it.
78 people found this review helpful
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Emmalee Jantzi
April 26, 2024
Love the unlimited photo storage for prime members! Unfortunately, it does not include video storage, which isn't a huge deal since I move all my videos to an external hard drive anyway. But, the constant push notification on the app about my videos not being able to be backed up is really annoying. I swipe it away and then it reappears again quickly. Ugh.
123 people found this review helpful
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susan ross
April 21, 2024
I'm changing my review. I did discover how to edit photos again when the app was changed. Very nice. Now, I recently discovered the app has been once again 'updated' once again. Updating is not always a good thing. Why can't you leave it alone? It is not as easy to order prints now with these changes. My goal is still to empty my app of all photos because I do not want to depend on it...it's not dependable.
137 people found this review helpful
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Tori Sereika
March 28, 2024
The app is very basic and not very user friendly. I wish that it would automatically sort photos into the same albums that they were imported from. I also wish that the home screen filtered out photos/videos that have already been added to albums. I'm trying to sort them into albums to organize it, but from the home screen, all I can see is everything - there is no way of telling which ones have already been moved to an album. It just feels very disorganized.
84 people found this review helpful
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Tammy Krout
May 1, 2024
Settings don't matter, app does what it wants. Tell it to ignore specific folders, it uploads anyway. Tell it not to upload videos, it tries to anyway. Don't bother turning off notifications, it will spam your phone with super random messages. Often about video limits being reached when you've told it to ignore videos. I've deleted the albums it was supposed to ignore multiple times and they always come back. Save yourself time and a lot of headaches. Avoid
12 people found this review helpful
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Kara Bucher
May 11, 2024
When I recently discovered that a flash drive, which had all my children's photos on it since the day they were born, was corrupted and I could no longer use it, I was relieved to find out that Amazon Photos uploads everything in the background. Now, my photos are safe, and I can finally print them all while still having secure digital copies.
23 people found this review helpful
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IA MERROR (1AMERR0R)
April 22, 2024
Unusable. Constant app crashes and upload issues. It took forever to upload my photos and many of them show up black. You are better off uploading on a PC. Photos are also way to expensive on Amazon. Walmart offers a much better deal than this. However, this still works as a way to backup your photos. The app just needs some love.
18 people found this review helpful
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Benjamin Larson
March 18, 2024
For the lack of better words. F$-!ing life saver this app is if you take a ton of photos. They actually took me recommendation and added a button to turn off backing up videos so it's usable for me now. Just delete some of your vids of your space and clear the trash if its at max first, though; Otherwise you'll have trouble. Thanks Amazon for unlimited photo original quality+ raw backups!! I'm only scr3^,^ed on backing up and cloud access to my enormous videos now!!😏😅
239 people found this review helpful
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Diana Everett
April 5, 2024
I realize, just like all of the picture apps, it's a ploy to squeeze more money out of people, by pulling them in with free storage space, but I barely used it and know the space has run out. Just like Prime, to entice you with extras to join, but only offer the free junk movies, music, etc. and even though you offer all these incentives for the Prime experience, you don't realize that what you're getting is half assed until you hook us in. So, no. I don't utilize your Photos App. because I have
45 people found this review helpful
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Barbara N
March 21, 2024
Never loose a photo. And as long as you're a prime member you have more saving space. Love the features; can search by date or photo and you use to be able to fix lighting on pictures taken in low light. Haven't seen light fix in a minute. But, still I can say nothing bad about Amazon Photos! UPDATE:2024 STILL GOING STRONG! I LOVE MY AMAZON PRIME!!
92 people found this review helpful
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Thomas Schmitt
May 8, 2024
The fact that you cannot easily multi-select photos like you can in Apl or Ggl photo apps is a major, major shortcoming that really angers me. The app seems designed to specifically make it hard for users to mass delete photos, I assume because Amazon wants the data in those pictures for as long as possible. Therefore, they make it very difficult to perform mass deletion by making mass selection hard. Trust not thine photos with Amazon.
5 people found this review helpful
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Pikey Berbil
April 9, 2024
Not viable alternative to Google photos unfortunately. Amazon photos is not easy to navigate or understand set up because app is slow , clunky, and freezes . Unresponsive selection & button pressing , so unable to set up albums or face recognition. I was hoping to have gallery organization that removes photos or marks photo that i have sorted. hate going through thousands of photos not knowing what was already sorted or not sorted. With Amazon Photos even scrolling is slower that drying paint.
37 people found this review helpful
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Chelsea Niemann-Anschutz
April 21, 2024
Going downhill fast. Contacted them many times trying to fix issues with tagging errors. All my kids are auto tagged as the same kid, and was told to individually manually fix 1000s of photos. They still advertise free photo print delivery but it's actually $3.50 shipping now. No more ordering prints from the app, but instead get redirected to a basic website with an awful cropping feature, using a 3rd party company. Transfering uploads will be awful, but hate that memories are committed here.
16 people found this review helpful
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Craig Seman
April 10, 2024
Best Way to Save Photos and Videos. Everyone has an Amazon prime account, this app gives you free photo storage with one. That's incredible. I decided to pay for the video storage and it's all so seamless and easy. You can share very quickly and I have had no issues. It's also nice to pull up the pics on the computer so fast and easy.
107 people found this review helpful
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Clinton Wheeler
April 2, 2024
Unlimited storage as a perk! Awesome! I think this app will improve over time and include more features and little tweaks based on user feedback and so far I like it and use it. So far this app has no downside. I wish I could pay to host my videos and then I wouldn't need any other subscriptions!!! Are you listening Amazon? Hint hint.... My family uses iCloud so they are locked in but I have options.
81 people found this review helpful
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Princess XXXNoneya
April 28, 2024
Amazon Photos would be great but my prime benefits somehow was having issues with someone hacking me and when I stopped having prime apparently my Amazon photos were all deleted. Before everything would synch with previous emails I'd have so I figured my photos which I saved on there would be there. -one good thing is Amazon Photos uploads and saves all photos and doesn't delete to save space
6 people found this review helpful
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Sudip Hore
February 21, 2024
Good, but lots of opportunity to improve. Would really like some more sorting options in albums, for example to sort by latest first, otherwise, have to scroll all the way down. Also, Google like lens feature would be really helpful, otherwise, often I am still relying on Google photos for photos I take. Still missing some of these features. Also, using Google lens like feature to identify birds would be very helpful.
258 people found this review helpful
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Kyle Hoen
December 18, 2023
App works well to upload photos from phone, but after that, is not helpful. I have 50+ albums that can't be sorted by name and appear in random order with names partially hidden. So it is time consuming, if not useless, to show photos to other people. Text search feature needs to use deep search; otherwise you have to know the first name of the album. The tools to edit albums and other cleanup is also very limited. Much better to do on the computer.
309 people found this review helpful
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Mark Simmons
January 20, 2024
This app does what it wants. Set it to upload whatever folders you choose but the minute you go back to your photos, it unchecks the folders you checked. It will do this over and over. I can go to my desktop where I have to download photos from Google to the computer, then upload them to Amazon. Many extra steps and as a bonus, it turns them sideways so I have to edit them one at a time to turn them back to normal. This app just randomly chooses what it will upload and there is no way to fix it.
277 people found this review helpful
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family the
February 5, 2024
Not perfect, but gets the job done. it would be nice to be able to select multiple photos while holding down your finger(and the screen scrolls)..... like competitors. It does have some photo editing features built in. I like the upload capabilities. Overall, a good app, but when you need certain features it can be a pain to use.
96 people found this review helpful
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Randal “Randy” Hoover
January 3, 2024
Pros (5 stars): It's great if you need a place to store photos. Unlimited photo storage. Cons (0 stars): Searching for a photo is about as easy and helpful as dumping a shoebox full of loose photos on the floor and searching one by one for the photo you're looking for. Despite setting the app to automatically upload photos, it rarely happens unless I open the app to double check. Unlimited photo storage for Prime members only. No longer offers unlimited video storage to Prime members.
368 people found this review helpful
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Mike Brubaker
January 11, 2024
just a bad app. not easy to use, not intuitive, bad interface, can't find settings, can't stop it from uploading if I want it to stop, all kinds of stupid stuff. it took me forever to delete the app. can only delete the photos one at a time. even after I eventually deleted them all, they're still on the server for 90 days even though I don't want them there. I am actually paying money to use Google One rather than to use this for free. just isn't set up well, and doesn't work well.
290 people found this review helpful
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Thomas Featsent
December 25, 2023
It's fantastic. I'm hoping they continue to make it better. It makes you feel good about being a prime member and having these benefits. It has its positives and negatives. Nothing that probably won't get better with time. Currently, my Amazon drive is locked, and they can't seem to unlock it after multiple attempts. Been five months that it's been locked. It's terrible we don't have access to our photos.
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Some Glan
January 31, 2024
Can't give it zero stars, so I guess one star goes for photo dumpster backup functionality. There is no way to organize your photos. Imagine you uploaded few hundreds or thousands of photos and managed to create some albums. There is no folder structure, there is no albums inside albums, there is no tags. If you ever need to get your photos back - you will be able to get a huge pile in one folder. Good luck organizing it again :-( Totally useless as photo storage.
76 people found this review helpful
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A Google user
February 24, 2024
I am not at all happy with the Amazon adds insert themselves atop Google (or other media) news items which I am trying t8o read ...they generally have a tiny little closure X in the upper right hand corner which I invariably miss and get whisked off as a captive into the damned Amazn App! I spend enough time in it already without having to be captured and dragged into it against my will!
37 people found this review helpful
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Don Kaufman
March 1, 2024
The unlimited storage is great, but I would store a lot less if the use case for scrolling through pictures and removing them was easier! I might even use the app on my TV if I was able to clean up the pictures easier! Of course the screensaver goes blank after 5 minutes! I love Google's products on the TV and for photo management.
92 people found this review helpful
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Lei Blackbear
March 8, 2024
Amazon photos is awesome. Easy to use and Gramma friendly. Photos are kept neatly and very well organized. Dates, albums, and video making are pluses. Best photo app!! Google photos is so childishly jealous!! They make every effort to prevent us from using Amazon photos. Google's behavior only makes us want to delete Google photos especially because of their rude childishness and inability to meet and exceed our needs and much more.
2 people found this review helpful
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Jennie Mattila
February 17, 2024
The picture cloud has kept photos from every device it was downloaded onto. It is a seemless automatic process that I never have to think about. I can then have the pictures be my screen savers on my TV or on my mobile devices. I would have lost so many older pictures if not for this, even though I do also have a Google Pictures account. This one pre-dates it. And EVERY picture is in it... automatically!
91 people found this review helpful
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Angie Woodson
February 6, 2024
kind of tricky to figure out how to purchase photos. I keep trying to crop a photo so I can have it printed, and every time it saves it disappears. or it goes somewhere unknown that I can't find, which is essentially the same thing. I downloaded this app so I could edit and purchase photos, and after multiple attempts it doesn't work at all. maybe I'm doing something wrong but it really shouldn't be so difficult to figure out.
32 people found this review helpful
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A Google user
February 14, 2024
Very easy to use! Great for backing up your favorite photos! Update: Still using, still easy!! I use Google Photos, as well. The good thing about Amazon Photos is that it doesn't delete from your phone when you delete a photo . I could never figure out how to make Google NOT do it. Also, it saves in the same quality!
1 person found this review helpful
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Dane Miller
February 9, 2024
It does exactly what I need it to do: show slideshows of my photos on an Echo Show. It would be nice if Alexa's voice commands could add photos to specific albums when you see a photo you want to organize. As it is, I have to say "favorite this photo" and then later I open the app to use my favorites list as a to-do list, organizing the flagged photos more specifically.
142 people found this review helpful
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Danielle Garrison
February 21, 2024
Amazon is always making life a little bit easier one app at a time!! Thank for a great place to safely keep all my precious memories and for making it easy for people of all ages to either just keep all those hundreds of pictures "organized" or even if you're trying to get a little creative, it all in one spot. I would definitely recommend Amazon Photos!
30 people found this review helpful
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Theee Chosen One
December 22, 2023
Half baked, seemingly unsupported app. 5* on the unlimited photos for Prime Members. 1* on functionality. This app is ONLY good for viewing a photo dump from your phone. But anything related to Android photo folder management usage or syncs is non-existent. For a techie like me, even navigating this app is confusing! The PC app is where you can get more things done, and what this Android app should be ambitioning for (or Microsoft's OneDrive app for that matter).
198 people found this review helpful
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George Gonzalez
January 28, 2024
I started using it after being enticed by free Amazon credit, but surprisingly I think I prefer it over Google Photos. It isn't quick to immediately start backing up every phot which is a pro in my opinion since I end up screenshotting or downloading images quickly then deleting them. I can delete photos off Amazon Photos without it trying to delete the one on my phone like with Google Photos. Last but not least it's pretty convenient since I already am paying for Amazon Prime.
18 people found this review helpful
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D M
December 6, 2023
👎 It's pretty lame actually. once you hide certain pics, it's very difficult to get back to that folder. (the only way I found how to do that was to go into Amazon photos through the browser, which has a different layout.) I'd give it zero stars, but it automatically uploads the photos I take with my phone. other than that, it's useless.
155 people found this review helpful
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Colton Plaster
March 5, 2024
This app is very easy to use. You can make photo albums, you can even print pictures off. There are multiple different choices. In different ways to have your photos printed. You can have Amazon, print them for you. And they will ship them to your house however it is not free This app has so many different choices. N l allows you to look at all your pictures I highly recommend it
32 people found this review helpful
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Rayne
February 21, 2024
Amazon photos may not be the first to allow users to store photos from their phone to the cloud. But I don't know of a single other app that offers FREE UNLIMITED storage for pictures, and 5 GB of storage space for videos. Thank you, Amazon. You guys always manage to outdo and surprise me with each new app or feature you release!
53 people found this review helpful
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Lee
January 31, 2024
I like how it nicely it subdivides sections one from another and/or allows you to do the same. I like the vault too. Everyone deserves to be able to keep a secret or two when it comes to pictures you deem private, naughty, sexy, and/or joyous, sacred, personal, or for your businesses and thereby should be in a vault of their own. Also, it's very handy how Amazon Photos picks up the photos from your camera and your phone's Gallery app so that you can access them on various devices. Very useful.
13 people found this review helpful
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Noah Keith
February 26, 2024
Something changed and now I get constant notification that Videos are not being uploaded because I don't have anymore video storage available. I know that and I don't care! That stupid notification keeps coming and can't dismiss it. Shut off all notifications completely and now no more Daily Memory notifications and I actually liked those, sad to miss these but can't stand the constant Video Storage Full notification. Fix that Amazon, c'mon!
25 people found this review helpful
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Kat H
January 8, 2024
Currently draining battery on Android to point I had to put it to sleep, which negates the entire point of automatic backup. Which, btw, is hit or miss without ever alerting you if it stopped so you delete photos off phone that are now gone forever. Can't find anything, like the Kodak shoeboxes of old film prints in my basement. Zero thought to innovative ways to upload and store. Truly godawful UI (I have a masters in human factors engineering, this looks like a grade school project)
31 people found this review helpful
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skin art
February 26, 2024
I wish it has a feature to set not to upload any videos, and bulk delete all videos. I did order a test print, and the quality was above what I expected. I do wish the interface had a function to scale down the formate, so I could print square images in the middle of the format instead of cropping a square image to fit. Thanks,
17 people found this review helpful
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Wbees
January 8, 2024
We very much appreciate how easy the application is to use. Prime members get free storage and simple reminders that grant quck access into the app!!! I can't express enough how Extremely easy this software is to use. Thank you, I highly recommend it... We have my our first set of photos processing. I will let y'all know what the quality is once we receive them.
25 people found this review helpful
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Sean Quinn
February 6, 2024
Warning! This app makes ALL your photos and videos available to anyone who has access to your Amazon account, AND (more importantly) if you have an Alexa Show, it indiscriminately starts showing them on there. I gave one to my parents so they could talk to my kids and suddenly ALL of my pictures are randomly showing. Amazon also makes it extremely difficult to delete the photos all at once. I'm furious.
26 people found this review helpful
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Bert Therrien
February 8, 2024
Great alternative to Google Photo App, or an addition to it. I use Amazon, Google, Asurion, Terabox, and Gallery for all my photos. This way I can determine which one has more of my actual photos, if not all of them, going back several years. The only problem with Amazon Photos, and Google Photos, is they limit the Video storage.
8 people found this review helpful
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Patricia Crookshank
December 31, 2023
I take pictures of things that I don't want in Amazon photos, so have to go through to delete. Unfortunately it takes 90 days for them to be deleted. I placed many of my photos in the vault so they wouldn't be available to upload, but must have missed a lot of them! Other than that, I love seeing my photos on my Amazon Echo. I enjoy the many memories.
6 people found this review helpful
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Ted Williams
January 18, 2024
The app finally updated to the new UI. It is horrible and I've put it off as long as I could. I've been all over and can't even find how to upload new photos I've taken. This was a great app and easy to use and share photos. Now I don't know what I'm going to do. Maybe they want people to stop using Amazon Photos because it's costing them too much server money to keep up with now? I'm definitely going to be looking for alternatives now and disappointed a feature I pay for with Prime is a dud!
13 people found this review helpful
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William David
December 26, 2023
I take lots of photos and when I go through them. I tend to delete about 50% of them. However I sometimes tend to wish I didn't delete some of them. Luckily for me my photos are always a click away. In the Amazon Photos app. It's so amazing that they literally have every picture that I have ever taken even some that I thought were lost forever. Absolutely one of the greatest photo app I have ever used I will continue to use everyday. Thanks Amazon your definitely keeping me and I'm keeping you.
20 people found this review helpful
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Kimberly Graves
December 31, 2023
This tht. app to when you are decorating your home. I can take a picture from Amazon Photos app and put in a Paint app. Because it shows the colors perfectly You have to remember to go to SETTINGS: -Display Comfort shield: TURN OFF!!! (this puts a amber color over the screen). -Now I've used two apps (amazon photos and the paint app, exp. Bher. Lowes or Home Depot have their own. Add your picture and start picking out different colors Have fun with all your rooms!!!
8 people found this review helpful
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Michael Jackson
January 26, 2024
Amazon Photos Saved My Life (the many parts that were captured in various snapshots)! The automatic folders created helps to keep organizing easy, plus if you need to create additional folders, then the world is your oyster. My ultimate fav is ordering dynamic prints of your photos. Familiar w/Google Photos? You'll recognize options like different canvas sizes, metal prints, etc. This beats Google Photos bc u can print onto clear glass-like acrylic, which is sturdy & aesthetic pleasing.
6 people found this review helpful
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Jamie McClanahan
January 5, 2024
Almost all photos are present and accounted for. However, there is almost no instruction on how to use the app and downloading the photos onto a device you are using has again. No instruction and is painfully cumbersome. But the quality of picturs is great and I appreciate having it included in my subscription
16 people found this review helpful
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Valerie Lamson
April 24, 2024
Updated review from 5 stars to 1. I'd give it a negative 10 if I could. Be careful as their 3rd party services can copyright your own photos. I deleted the app because of this. They're my photos and no one but myself can copyright them. I deleted the app immediately after I read that. Also there's no trash can to make sure your photos are deleted and it's not an easy app to use. You're better off using Google drive. It's free and much easier to use!!!!!
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Steven Kielkucki
November 25, 2023
This app only presents historic photos in portrait mode and is unable to adjust to landscape. So anytime you take a picture and you try to turn it to its proper format, it fails and returns you to a starting point. I'm certain that others have mentioned this over the last two years, but Amazon (and Mr. Bezos) don't care because they (he) have (has) locked you in and still gain income and personal info from the photos.
7 people found this review helpful
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Charles Parent
November 24, 2023
Amazon photo gives me peace of mind knowing that my photos are backed up. Not on my device which can be lost or a hard drive in my house which could be damaged and is vulnerable to fire. It's an insurance policy for my memories. My one complaint is the app keeps nagging me to backup folders that I do not want backed up such as GIPHY and Bitmoji even though these folders are not selected. Yes, if a new folder is discovered, please notify me. Don't notify me if it has been ignored before.
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Zach Garner
April 14, 2024
This app is an afterthought of an afterthought. Picture selection is a pain using the ridiculous tiny thumbnails. Mass deleting junk photos is a pain. Navigating the weird interface is a pain. And the one place I thought this would shine is digital picture frame integration, but no. Aside from backing every photo I ever take (that's a lot of junk I don't want) this app is just a pain to use and misses every opportunity to be useful by instead just being another dumb backup application.
5 people found this review helpful
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José Fiúza
May 10, 2024
Great for saving images, perhaps mainly because it's got no space limit. A few features are needed, though: no access to the recycle bin and no way to edit saved photos/images. Otherwise, working without a glitch. Will revise my review upon further improvements, if any. EDIT: Not all photos are automatically uploaded and some don't even show up when uploaded manually! 🙄
6 people found this review helpful
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Lorne Higginson
April 13, 2024
I'm knocking 2 stars off due to Frustrating user interface issues. The older version of the app was actually better. Uploads are turned off but I kept getting upload paused notifications. I had to turn all notifications off as it wasn't clear any notification setting was working. Functions are confusingly spread across buttons and a button drawer. When you pull the drawer up the buttons disappear. Uploading into albums could be more straight forward. Suggest that the Dev team take a UX course.
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Bob Jones
March 12, 2024
It's alright. Google photos have set a relatively high president, and it's such a shame that they're going to be charging for their service. The fact I can upload unlimited photos and not have to compromise on quality is very appealing. *** UPDATE Notification saying that "32 videos could not be saved due to lack of storage" is really annoying as it's happening daily. Show it once and allow me to dismiss the notification. I'm pretty sure this type of notification is against Googles policy.
122 people found this review helpful
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Nicholas Lavictoire
April 8, 2024
Having unlimited photo storage with a Prime is great, but the app's user interface could be easier to navigate and there doesn't seem to be any way to pause a photo backup. Why would I want to pause a backup? Well that brings me to this app's biggest flaw: when performing a backup, my entire home network's bandwidth is used and nobody can use the Internet until it is done, which takes a ridiculous amount of time (over 10 minute per photo.) Please allow us to pause backups or limit the bandwidth!
17 people found this review helpful
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Shanna McNally
March 21, 2024
Easier sorting would be nice. I moved to using this since the competition was too expensive, so I am not complaining (much,lol), but I do miss my folders. It is hard to organize the pets and my houseplant before and afters comparative to my previous photo storage. That said, as a shutterbug, it's nice to be able to store my memories and videos without worrying about not receiving my emails, so I will just get through.
32 people found this review helpful
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Bento Pereira
May 3, 2024
Very limited app. Frequently freezes. No auto rotate photos. Can't change photo date. The search tool is useless: I have several photos with barcodes in them, and when searching for "barcode" shows zero results. Google Photos has much much better AI search tool. Keeps imposing adding new folders to photo uploads, when I clearly have defined that I only want one folder to be uploaded. Once in a while other folders are being uploaded without my consent.
3 people found this review helpful
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Büşra Bor
April 28, 2024
Keeps sending notifications that videos cannot be saved due to lack of storage. I want to turn off the option to sync the videos but there's no option. Since I don't plan to buy extra space this notification is really annoying. I like the notifications about what happened in previous years today, therefore I don't want to turn off the notifications.
8 people found this review helpful
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Bernd Bausch
May 1, 2024
The folder I configured for automatic upload contains 75 pictures and videos. Only 2 photos and 2 videos are automatically uploaded, then according to the app "no items waiting to be uploaded". Manual upload requires selecting each item in a folder separately; no way to select all, which would be feasible with 75, but not hundreds of items. I have a Prime account, but get only 5GB instead of the expected unlimited storage. Very disappointing.
2 people found this review helpful
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Meeten Ramji
April 6, 2024
For all those reviewing recently and thinking the app is 'great'. You used to be able to upload photos by day, or just swipe to select the ones you want, which is now gone. You used to be able to click on a face and say who it was, which is now gone. You used to be able to upload your photos directly from your phone's photo app, which is now gone. The app looks better to the eye, but is pretty terrible now. I have around 200 photos to upload, and have to manually press on EACH ONE OF THEM...
1 person found this review helpful
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Col Bourne
March 24, 2024
It doesn't work. I can't view my photos. Every time I open the app it is buffering and I just have a blank screen. It takes forever to upload photos, a process which is instantaneous on Google photos. It's free as I'm a prime member, but just like prime video, it's not really a bonus as I'm not using it. Amazon sadly seems to be going off track a little at the moment.
58 people found this review helpful
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Luke Hadfield
April 11, 2024
Terrible app. Interface is horrendous, unable to navigate properly. There is no clear screen how to navigate. It has carried over my folders but not clearly shown how to go through these. It's a nightmare app but somewhere else to store my photos besides my hard drive. I can o ly assume the ratings are so high because they're paying bots or something.
32 people found this review helpful
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Shauna Vasquez
May 10, 2024
I had lots of videos and my Google account kept saying I ran out of room and couldn't edit or use any other Google apps until I made room in my storage. Amazon Photos allows unlimited photos in their plan for the same price as Google Photos that does not. For me that was a huge selling point since I have lots of videos of my grandchildren ❤️
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Benjamin Snow
March 25, 2024
Navigating the app and trying to sync photos to your fire stick can be a bit ambiguous. It hasn't been as easy as just selecting photos that you want to appear on your television. It tends to take other photos that have been synced from Google photos or your cell phone and include them (even if not selected).
12 people found this review helpful
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Marlee Brinkman
May 5, 2024
It's a good app overall and is nice to be able to store photos on the app and be able to access from any device. The downside is not being able to customize the order of photos in albums. Currently you can only organize by date or photo name
1 person found this review helpful
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Joseph Portz
May 3, 2024
Seems to work about half,i would be very reluctant to give up my photo on Google at this point. I have 1700 photos that won't up load so at this point this app is novelty at best.Even this review process is about half. You should be telling me if i can print,back up photos,and buy photos! Don't give up your Google storage... Normally prime is very impressive they jumped th gun on this one
3 people found this review helpful
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An Le
May 5, 2024
Horrible with the latest version of the app. All my pictures in my album dissappeared, and I cannot view them on my phone or PC using the app. I can still see them using the firestick on my TV. How do I retrieve these photos that dissappear from my Amazon photo account?
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Stephanie Whitfield
May 14, 2024
Love... Love... Love!!! Update: I'm taking away one star because I was notified that my videos are no longer being uploaded to my cloud due to a lack of video storage, yet I had a 1-2T storage that I'm now being told has expired. Really? How 🤔 and why. Yet, there is no additional information on how to secure more video storage space!!
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Candyce Allsobrooks
May 5, 2024
When I accidentally delete photos off my phone that I don't want deleted I know I can run here and recover them I accidentally formatted my SD card instead of USB drive and panicked for a second. Then I realized all my photos are automatically saved here!
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Anne Bentz
May 11, 2024
I would like the option to choose which photos I want to back up. I find it annoying that I have to repeatedly delete the same photos whereas other photos do not automatically go onto Amazon Photos.
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Axel Douchin
May 9, 2024
Why when I use it I always feel it's done on purpose that there is no AI to improve automatically my pictures when most competition does it, ex Google photos? There are virtually no features on this app. I think Amazon just does not want it to be used on purpose.
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Kang Chen
May 14, 2024
Great for simple unlimited storage if you have Amazon prime. No idea how it is for non prime users though. Also, might want to read the user agreement carefully if you really care about privacy and stuff. Companies are trying different ways to train ai models you know...
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Claude C.2020
May 6, 2024
I was hesitant at first with signing up but it has definitely 😁 saved my mental health. Pictures are so powerful 😇 you never know how long someone has on this earth 🌎 memories priceless. Easy to make prints, canvas's and so much more!! Download it now see ☺️ for yourself 🌹2024 now it's still Great 😃 app🐕
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Christine Anderly
May 5, 2024
Great but.. I don't like that it shows All the photos on my Alexa. I rather choose what I want to display. I have to go in and delete sensitive photos, I don't want running in a loop in my living room!
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deb patterson
May 6, 2024
Love the app and even pay the small extra fee due to the videos, I'd love to order pic's but some are long screenshots can I get the whole saved article? Trying to find the features of a car vs the one my Sister is forcing me too get, I realize that it's probably 2-3 photos all together just wanna know if it can be done? Also how do I get this app on a Windows laptop?
4 people found this review helpful
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Alexis Cunigan
May 4, 2024
This app was good and I ordered many pictures from here, but now when I try to order photos it tries to redirect me to amazon printing. After it redirects me it becomes extremely hard to order prints when with amazon photos it was extremely easy. Is there anyway you guys could fix this problem?
1 person found this review helpful
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Dee Tree
May 14, 2024
I like my photos in one spot. It groups your photos in separate folders The only thing that I don't understand is it will put a grey stripe over your older pictures so sometimes you aren't keeping old pictures. I had rated it at 5 but since I can't get old pictures I am bringing it down til 3
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Ted B
May 12, 2024
Been using Amazon photos for years was working very well. But today I tried signing in and it keeps saying something went wrong. After talking to customer service rep found out my account had been locked due to unauthorized attempted log in. After talking to five different Representatives over two days. I cannot get the account unlocked. They told me wait for an email from support. 7 Days later nothing. I called him back still unable to unlock my account. Again wait for an email from support
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Joseph N
May 15, 2024
Easy app to use. I can honestly say this is the safest app to keep all your Photos in . In the past My phone has been stolen, my google account highjacked, but not my Amazon Photos ! Very happy that I have been using this app now for almost 8 years.
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MaryAnn Pomeroy
April 17, 2024
I really love the unlimited photo storage. I had no clue what to do with the first 3.5 years of photos and videos of my daughters life on my old phone that hasn't been backed up anywhere after I switched service, and where I would be able to continue to upload without constantly increasing the monthly fee for storage, as I had been doing before. I do wish there was more room for videos since I can't upload all of the ones I have, but I will still give 5 stars for free unlimited photo storage!
14 people found this review helpful
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Krystal Gibbons
April 26, 2024
You will not believe how many photos I have! An amazon app has em all safely and securely has put all my photos in date order am I can just look at them whenever I want! Absolutely brilliant very easy to use, and when I take a picture it's automatically saved so I don't loose em brilliant brilliant brilliant thank you amazon!
2 people found this review helpful
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Tracy Round
March 31, 2024
It seems that it only uploaded part of my photos... I think it got all my most recent pics but then uploaded random ones from further back... I haven't figured out a way to force it to upload my entire library. I have over 13,000 photos/ videos in my Google account, but have to pay monthly for extra storage. I was hoping to stop using Google photos entirely and keep everything with Amazon. Any advice how to get everything transferred?
4 people found this review helpful
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Christopher Cole
March 29, 2024
As a Prime member I love this app because it saves all my photos in one place so I never have to worry about losing them. There has been a couple times I accidentally deleted photos from my phone but I was able to go straight to this app and get them back. I like being able to choose which folders to automatically save photos from. Also I like how it gives me the option to automatically save photos as soon as I take them with my phone. With this app I know my photos are forever safe.
2 people found this review helpful
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Jay Thacker
April 24, 2024
The recent update is terrible. Used to be able to select an entire day of photos with one click. Now you have to select photos one at a time. That is bad. Used to be able to delete photos from both my phone and the online storage. Now it does not seem to delete from the phone - only from online. That is super bad.
9 people found this review helpful
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Early Cuyler
April 2, 2024
Got an email stating that if I uploaded that I would get a $20 Amazon credit. I uploaded about a month ago and no credit was applied to my account and I cannot find an option to speak to someone to ask about it. I was considering switching to Amazon photos but if I cannot trust Amazon with full filling an offer , how can I trust them with personal things like my photos or data. So thanks for lying to me Amazon . You can keep the $20 credit and I'll keep using what I have been.
4 people found this review helpful
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Jesika Davidson
April 12, 2024
Overall, it is super helpful. There are two things though I either haven't figured out or are not available and that is being able increase video storage (even if there is a fee) and select what kind of photos you don't want automatically uploaded (like screenshots)
2 people found this review helpful
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Tony Stull
April 1, 2024
Great idea, but is quite glitchy and needs some serious improvement. Good start, now please create a better UI that isn't as intense when you have larger amounts of photos. Not very user-friendly when you have massive amounts of photos.
2 people found this review helpful
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Ahmad Pirani
May 11, 2024
Very slow in uploading. Besides, why do you have to show all photos from the phone even when they are not uploaded or not in the camera album? Really silly animation for the delete confirm dialog. Then, there is a confirmation popup that appears right above the delete button.
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Joe H
April 28, 2024
Still can't view my hidden photos, hasn't worked for months how has it not been fixed. Why should I have to go to the website and log in to view it, ridiculous. 7 months later and nothing has changed, what is the point in having the option?? Useless app compared to Google photos without this option
1 person found this review helpful
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David Werdal
April 18, 2024
I had thousands of photos saved to Amazon Photos. I got a new phone number, they did not and will not transfer m y photos to the "new account". Back up your photos somewhere else. Makes me wonder what happens when you purchase movies on Prime. You gonna lose those too???
1 person found this review helpful
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Shawn WHITTY
April 21, 2024
I really don't like the app. Cannot just put photos in albums. You still have to scroll through all the pictures you already put into folders. If you delete the cataloged pics they are also deleted from the folders. No select all to delete and start over. Just poorly built
1 person found this review helpful
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Jack Evans
April 18, 2024
So far, I like this app. Uploads are quick, and sharing is easy. I like that I can delete pictures from my phone, and it doesn't delete from online storage. I do wish I could set up folders. That is the one big thing I feel is missing.
1 person found this review helpful
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Ben Wilmer
April 22, 2024
It's a great backup but would be better if it maintained the file structure instead of lumping them all together. Further it doesn't pick up the photos not physically saved to the device so those in the cloud are ignored.
1 person found this review helpful
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Shane Mock
April 20, 2024
What a great app! All your photos saved in the same place from various devices. What's not to like? I especially love the memories videos that appear with lovely music and photos that make you smile even on those cold gloomy winter mornings.
1 person found this review helpful
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Abdul Zahir
April 21, 2024
A very helpful and user friendly app. I as a senior citizen enjoy using this app in storing my photos, captured as a pastime without any glitch so far. Also it's great to have all preferred shots in one place that also has an option for quick edits. Love it
7 people found this review helpful
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Phyllis Bragg
May 1, 2024
I really enjoy this app for developing my photos. was very disappointed when prime started charging a processing fee for delivery. I paid more for shipping then for the photos. prime said had to be a 10.00 amount to get free shipping. but it's all good . thank you for the services. . you have.
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Sharon Carpenter
April 22, 2024
I love the unlimited storeage of photos. I wish it was easier to save/create albums thus making it easier to find specific photos. Maybe a little more user friendly & navigable! 🙂
1 person found this review helpful
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Olivia Thompson
April 21, 2024
Love the unlimited storage for pictures and storage for videos. Pictures back up automatically and if you delete them off your phone, they are still on Amazon. I love this feature.
2 people found this review helpful
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jackie graziano
May 6, 2024
I like this app for keeping my photos in order. Knowing my photos are safe is the best feeling. I love the fact that every so often you get the feature on this day. It's wonderful to be reminded of photos that you have taken in the past.
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GymJunkie
April 1, 2024
I like the idea of it, and I hope it starts working soon, but as of now, it simply doesn't work. 80% of the time, nothing shows up. Everything stays plain white or it might have a Loading screen. When it does work, it works fine, but that's only about 20% of the time. Which is irritating because it asks me every day if I want to see my memories, which I do, but I can never access them.
2 people found this review helpful
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Greg Bryant
April 9, 2024
As a Prime Member I get unlimited storage of original quality photos so there's no pressure to buy more storage. Update: I still like the app but I'm assuming it's run by artificial intelligence so I don't understand why it's so insecure and needing me to rate it so often.
2 people found this review helpful
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Teresa Kee
March 27, 2024
The app is reliable and fairly easy to use. Unlimited storage of my photos are great as I took many pictures while traveling. It is also fun to see my memory photos every morning I woke up. I love it, much butter than Google Photos in many ways. Try it...
1 person found this review helpful
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Hec Tor
April 2, 2024
excellent way to store your memorable photos, safely in the Amazon cloud. Very convenient to review your photos from any device, from anywhere in the world. One can also prepare slide shows and collages from your favorite events.
1 person found this review helpful
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katherine cline
April 2, 2024
Not super intuitive. I struggle every time I want to add or remove photos, because I don't auto upload everything. On the other hand, love the slide show I can run on my fire stick.
1 person found this review helpful
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Cara Waters
April 3, 2024
I don't seem to have any photos from 2024 stored on here. It just cuts off at the end of 2023. Which is really unhelpful. I have checked the auto upload, the phone and file type and size have not changed but now I am stuck without a back up.
1 person found this review helpful
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Natasha Sharman
March 21, 2024
Literally only downloaded it to have photos of my echo show, the app crashes every time I try to crop a photo AND won't let me creat an album. You can't upload the images onto to show unless they're in an album so it's been a complete waste of time.
2 people found this review helpful
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Kayla Cordery
March 16, 2024
The WORST app. Removed bulk upload ages ago but thought I'd put up with it as I already had so much stored. But it's clunky, doesn't load properly most of the time, pauses uploads if I do something else, does not recognise duplicates - just so so bad.
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Alexandra Ramirez
April 15, 2024
Outdated and LAME I'm being redirected to the Amazon website to place photo orders when I got the app specifically to order photos through. This wouldn't be an issue if the websites I'm taken to interface was user-friendly and actually allowed me to crop the photos I needed to. Now I can't even order any photos -- thanks for absolutely nothing, Bezos. Developers deserve 0 stars. This app is a genuine joke in todays age.
1 person found this review helpful
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Juliet Henderson-Rahbar
March 28, 2024
I love Amazon photos. It's so easy to access, and you're not at risk of losing your photos when you switch phones! It also frees up storage on your phone that might be used for countless photos otherwise.
1 person found this review helpful
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David PJ Tye
March 24, 2024
Limited use So far.My Amazon Drive was getting full, and some misapprehensions about. some other backup method.So I bought this 1 yr. Subscription when it was offe.red notsure if I understand the. Benefits- comparisons to other apps, but save much info so rápido for later study that I want to make sure I can find it later wherever I happens to look.IF. I get around to it.Sort of like a ferret who stashes interesting things...
101 people found this review helpful
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Diane Holt
March 30, 2024
Wicked thats all I can say about this APP it's downloaded all my photos and videos had to get rid of some videos that I had which I didn't mind because they was not anything important or worth keeping you get 5GB for videos but unlimited photos I'm so glad I did it as I was running out of storage on my phone a easy App to use even edited some pictures which is good for me and I did not have any problems doing it I know some people have said its not easy to use well I found it really easy I'm 54
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Mandy Gardner
March 13, 2024
Pretty poor UI. Can't sort by pictures/videos. Tells me my video storage is full but doesn't give me an option to review videos to delete. I tried searching "video" and even that didn't sort them out. I also can't find the family vault.
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L A
April 10, 2024
While I like the app generally, there is a big problem. Despite emptying trash to ensure there is storage space, app perpetually complains about being out of storage and isn't updating even days later. Seems Amazon wants to annoy to get people to buy more storage...and that is not acceptable.
4 people found this review helpful
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Hana
March 2, 2024
I really like the simplicity of this app. The interface feels very smooth. I like the filter with the heart icon (favorites). Sometimes when I click on it though, it doesn't seem selected right away. Maybe the touch area could be a little bigger or faster apply. Years and videos filters are also pretty cool. I like the daily shuffle, but I don't like the slide effect as much, I'd give it more of sparkle smooth appear effect. The photos get uploaded super quickly which is one big advantage.
58 people found this review helpful
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Denis Carriere
April 3, 2024
I find this app easier to use compared to Google Photo. The only downside is previously when deleting some irrelevant pictures from my Prime photo cloud it used to prompt me if I also want to delete these same copies from my phone library, which that Function was great. Bring it back if possible ?
1 person found this review helpful
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Prasanna Jung Malla
March 31, 2024
Great but some of the pictures edited in phone is not sync. Even though it says it is uploaded, doesn't show up in Amazon pictures. Would like the ability to view pictures even the not uploaded ones in the app.
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Dale Demoss
March 25, 2024
Amazon photos app is an awesome app to have. Over the years I have gotten new phones and email addresses but I have always been able to access my photos on Amazon Photos app. You have to get it if you don't have it.
1 person found this review helpful
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Kenneth Dameron
April 4, 2024
Could use some improvements. One in particular is an easy way to transfer all of my photos from not just different devices, but all of the clouds that have saved my photos, i.e. Verizon, Google, Amazon,...
3 people found this review helpful
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Debbie Rose
March 24, 2024
Wish I hadn't bothered. What a load of faff and hassle. Pales at the side of Google Photos and now I'm bombarded by alerts from the lack of video storage as its pulled every GIF and video I've ever been sent into it which I'm having to painstakingly remove. My advice: don't bother. Thanks Amazon but er, no thanks!
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Angela Evans
March 15, 2024
This app does all the things that we simply don't have time to do. What's amazing is how well it chooses the best pics to spark a memory, or the way it creates videos and animations. I really enjoy my Amazon Photos app.
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Jay Baker
April 15, 2024
I hate this app for many reasons. It is sooo slow, it's interface is not intuitive and it doesn't give a lot of options for what to upload, so it just wants to upload everything. It has a low storage limit for video so once you meet that limit they're going to want you to pay! $$ How do you spell scam?
1 person found this review helpful
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David Daniels
April 3, 2024
I had high hope for this and happy it downloaded in full quality. Plus love the face recoginition BUT this app forces others to get a amazon account to dowbload the photos. Nor am I or others able to selectly select all to download. Have to select one by one.
1 person found this review helpful
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Todd Furr
April 5, 2024
Needs easier identification of people in my photos and a upgrade on searching for things such as skyscraper, ship, Dolphins Rollercoaster ect. Alsobe nice if it would stop asking about new folders. I selected the ones I want the rest are off limits
2 people found this review helpful
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Wheatley
March 29, 2024
Tried to edit a photo and it wouldn't save. Just showed a saving progress bar which perpetually stayed at 0%. Glitchy trash. ( connection was strong both in Wi-Fi and data when trying each)
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L Duncan Shortridge
March 24, 2024
Derated 3 stars as Photos glitches with a VPN (must disable VPN to login or will give "no internet connection" error), klunky interface that doesn't allow any organization of photos, and I am unable to download pictures through app - must download in browser as otherwise its just a perpetual "download error"...
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matt b
March 26, 2024
photo upload paused, please open the app? Why...? The app is used as an archiver. The latest beg for end users to open an app that A) serves little purpose beyond data archival and B) has an arguably poor UX, is remarkably annoying. Is this a leading indicator for the inside performance of Amazon at a financial level? Curtail consumer consumption of subscribed/paid services through digital speed bumps?
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doug weaver
March 31, 2024
Great app to bring back memories of past photos you almost forgot you had...pictures of a very scenic 8 inch snowfall two years ago on the day when its currently 58F degrees outside makes it feel like 80+...thank you Amazon.
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Greg K
April 2, 2024
Awesome and automatic Worried that you will start charging for storage once I trust you with all my photos. Prime went up $20 for millions of us. Music storage change to limits. If we want more, $4.99. Bring Bezos back. He wasn't as greedy.
1 person found this review helpful
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Ian Wilson
April 20, 2024
It's ok - free with Prime. Not as good as e.g. Flickr as it's hard to add descriptions or titles etc. but nothing like as costly. Functions fine and keeps my pictures safe which is the main thing.
1 person found this review helpful
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Dan Smit
December 7, 2023
This used to work so well, and was one of my favourite apps. Unfortunately, I suspect Amazon's migration from Drive to Photos has caused some performance issues. This app is now constantly laggy, does not let me select and view random photos, and the video player is not working for compressed mp4 files. It's still handy, but I'm hoping for performance improvements in 2024.
1 person found this review helpful
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Optimas Molachi
January 8, 2024
In an attempt to try and make it user friendly it has dumbed the experience down so much it's confusing and convoluted. This app tries so hard to hide where your photos are you can't tell what the folder structure is, can't browse your phone, doesn't keep track of which photos you've uploaded already. In that regard the older versions was much better. If it weren't for the Echo Shows I have I wouldn't touch this app.
96 people found this review helpful
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Anna K
December 15, 2023
No select all option when selecting photos. When you move a selection of photos to an album, it remains in the camera roll section, so you have no idea which photos are in an album and which aren't making it impossible to organise photos. No option to turn off the memories and random creations that pop up, if you don't want them. Really annoying app, very limited options. Would have expected better from Amazon.
178 people found this review helpful
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Atif O
May 12, 2024
Horrible navigation. The app is just to complex. Doesn't provide any valuable suggestions like other photo apps. Navigation is way to complex to find anything.
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IshPal the Retro Gamer
May 14, 2024
This Amazon Photos app is a good app to my photos, and I made my own albums. Such as the nostalgia album, the vacation album, and other albums. Thank you Amazon!
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maureen walker
May 8, 2024
I enjoy the picture groups I love the old pictures the most. Somehow you find them and it's great. I also enjoy pictures set to music. Sharing them is fun too. Thanks!
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Sophie x
March 7, 2024
Terrible app! I have all my photos organised into albums on my phone already, but Amazon photos won't let me upload an album, you have to select every photo individually! Then once it's uploaded and I created an album, it doesn't let me edit or add anymore photos to the album! Wouldn't let me unselect photos. You also can't tell which photos have gone through or not cos they stay where they are it's a big mess! Very difficult to use I gave up and will use another service. Useless
75 people found this review helpful
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Olivia Schiaparelli-Delarosa
March 22, 2024
Mostly great. I'm just having issues with the storage; I should be able to access my unlimited storage, however, it keeps saying I don't have prime. I pay $16.53 for my prime membership, so I don't know how that is the case.
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Saoirse Kennicott
May 13, 2024
It backs up, but it's hard to navigate, the daily memories thing is really really annoying and I can't get it to go away, AND it's slow.
1 person found this review helpful
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Crystal Feldmann
May 10, 2024
I'm a new user and found it a bit difficult to add additional photos to an order. Not very clear in how to add to the cart. May just be me.
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Robin Beadle
December 8, 2023
My initial impression is very good. It seems to be a great way to back up all your photos full size and sync across all devices, with unlimited storage included for Prime members, and works well for me. It will find and back up all folders unlike some other apps. When view on your pc the photos are organised into folders and categories which I like and it's very easy to manage images taken on multiple devices. The only reason for deducting a star is the limited video storage.
200 people found this review helpful
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Ceri Maffett
January 3, 2024
Brilliant app, and works well with my Alexa 8 2nd gen. However... I set it up a couple of days after Christmas, and uploaded my pics. Working perfectly fine, come new years day. Still showing the pictures. By 2nd Jan, they all disappeared.... not happy really with that. So how can I restore them? My WiFi is strong and my phone is connected to the device. Clearly I've missed something.
145 people found this review helpful
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Adam Barnett
December 27, 2023
Downloaded this app because it was meant to give unlimited photo storage due to Amazon Prime account. That didn't work. Wanted to show a landscape photo to someone in landscape mode and... it couldn't? I would rotate the phone and it closed the open photo. Decided to delete the app, but wanted to delete all the photos first. There doesn't seem to be a select all option? Maybe I missed it. Selected a bunch and mass deleted and... it took ages? Then it crashed. Trash app... can't even do basics
118 people found this review helpful
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Jeebs G
April 12, 2024
I love Amazon photos. It stores all my pics and even makes up presentations with the photos. I can also choose which pics show on my Echo show in the kitchen. It's the best if you are a Prime member like I am and get unlimited storage.
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Leah H
March 24, 2024
Love the unlimited space. Just wish when you put pictures in different albums they would actually move from the main page so it would be more organized.
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Anne, Leslie Roberts
April 13, 2024
I like it, but really need the option to have a selection option of downloading all my photos and videos at one time, not individually. Please create this option to download everything,clicking one box "select all ".
1 person found this review helpful
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Dave Seymour
December 21, 2023
Amazon photos, for free, is excellent. But this app is too lightweight and unreliable: It keeps stalling, or just showing black instead of the photo you select, or completely freezing. It works great for about 1 or 2 minutes, then seems to jam, or freeze. Perhaps there are issues with memory management.
16 people found this review helpful
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Mike Williamson
May 7, 2024
easy to use, flexible edit functions, with all the storage you can want, this is a great add-on to my Prime Membership, fantastic value for money.
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Kiran Varughese
May 11, 2024
The app is good. However it won't update when I delete a photo from my phone. It's still in the cloud. It also doesn't include location data
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Mike Coopey
May 2, 2024
I have every auto upload option switched OFF and it is relentlessly uploading every single photo from my phone. Surely this must be illegal?!?! I gave it permission to access my photos so I could add manually, but it is unstoppably uploading my entire phone without permission.
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Greg Francis
May 5, 2024
This is the most unintuitive photo app I have ever used. It seems you have gone out of your way to make everything difficult. How about you allow the user to create an album and then upload photos to that album from their (Android) phone?. It's not rocket science.
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Dmitriy Epel
April 27, 2024
The app is very basic. Some futures that I would like to see is finding videos apploaded and ability to delete them with less affort, faster photo apload, and more control over my own content .
3 people found this review helpful
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Lary Crews
May 2, 2024
Amazon photos is still terrific. Unlimited storage. Works automatically. Been using it for 7 years. Every photo shows up almost immediately from either of our phones. Love it.
3 people found this review helpful
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Christina Curry
April 25, 2024
I love everything about Amazon photos. Its a great app to have. The only problem is that it's telling me I have no more storage for videos yet I pay to have that extra storage!!!!!! Get it fixed please
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Prerna Anand
April 28, 2024
Glitches over and over again. I can't search for an album in the app, it's limited. I use the desktop/browser version for search.
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Shandra Kindred
April 17, 2024
I really like the compilations this app does to show you your memories neatly in a way that it feels like you are able to relive the moment. Beautiful. Thank you for the sweet memories.
1 person found this review helpful
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Brian Lee
March 19, 2024
This app allows you to free up your phones storage!! I just recently downloaded it (March 2024), so I haven't had a chance to try out the collections' features that it offers.
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Georgia MacDonald
May 12, 2024
Provides extra storage freeing up space on my phone. Very friendly user interface and navigation is simple.
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Mackenzie Martin
April 5, 2024
I find it very difficult to navigate this app. I only use it to add photos to my FireTV screensaver and it takes me 20 minutes to do something that should take less than 5.
1 person found this review helpful
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Jessica M. Mieles
March 3, 2024
The app is good for storage but once you make an edit on a picture it goes into a sort of limbo. There's an occasional dark space (not sure if that's a previously deleted picture). Aside from this, the app is pretty easy to use. It also has storage for videos and that's paid of course but worth it.
9 people found this review helpful
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Verne Winter
April 18, 2024
Alex works great most of the. time. Amazon has decreased the mic sensitivity. Alexa has trouble hearing with other ambient sound in the room such as the tv. etc..!
3 people found this review helpful
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Laci Washatka
April 13, 2024
Love Amazon photos, saves space in my phone and makes it so easy to share the pictures I take with others. The other parents from my sons' sports teams live how easy it is for me to share the photos with them!!+
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Jennewell Fajarito
February 29, 2024
Things I love about this app: 💖 -Unlimited storage for Prime members -Simple, user-friendly interface -Buttons to quickly filter phots by time, location, people, etc. -Quickly share photos via link even to people with no Amazon Photos app This I would love for this app to have: 🙏 -Option to sort photos from oldest to newest -Smaller tile view (like 5x5 or smaller than that) for app (web version has options for tile view) -App lock (encrytion) using PIN or biometrics That's all for now!
10 people found this review helpful
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Richard Bullock
March 6, 2024
I'm giving this app a 4 because as soon as I downloaded the app it loaded every picture and screen shot I had on my phone automatically. It took me 2 days to delete the pictures and screen shots that I did not want shared with an outside source. The app should have asked me to go to photos to pick the photos to be uploaded. There should have been a short tutorial to watch previous to this download for uncomputerized older people like myself.
59 people found this review helpful
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Kari Gordon
March 12, 2024
For the past year I have tried to continue using this app, but every time I open it, I can see anything, my pictures won't show and won't back up either. It just says, "something went wrong". Someone please help, I like this one better than the competition, but if I can't use it, why bother?
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EJ Pecikonis
March 24, 2024
Picture Perfect! Love this app. I moved all my photos from phone, Verizon, and one drive to Amazon Photos. Best photo storage I've ever used. Photos are available just like opening g your phone gallery. A++
1 person found this review helpful
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Karen Applin
April 10, 2024
This app always works and I have never had a single problem with it. Everything saved and unlimited storage for my photos. It is so easy to use and self explanatorywhen using it.
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sparkinglife 111
April 8, 2024
4/24 what have u done? Cant easily upload manually now? Manual. Bring back the feature in manual upload where it only shows pics, videos we havent uploaded yet. U had it before then took it away. I think u have a criminal mind here wanting to force automatic uploads on us. Also why r screenshots showing up under the camera folder. I have separate folders but u mix them in.
90 people found this review helpful
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Daschell Mincks
March 31, 2024
Love having g lots of space, but wish there was an easy download button for Google pictures. There might be a way, but I haven't found it. Right now. I'll have to down load them into my photos. Then share to Prime. Might be done by Christmas lol
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Julie Horton
March 29, 2024
I love this app and how it is super easy to use and it automatically uploads any new photos that you've taken. It is easy to sort and put photos into albums.
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Cameron Griffith
April 16, 2024
Sometimes with large photos and even good wifi, the photos don't load or take forever to load. Other than nice app. Would like to have the option to add a comment or a tag to photos beyond the heart (favorite)
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George Amendola II
March 11, 2024
This is a great app for storing pictures. If you are a Prime member you get unlimited storage and you can order prints from Amazon at a really good price.
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Jess P
April 15, 2024
Lame. I go to order photos and it never gets passed the URL and keeps going in circles, back to select photos. Cleared my cache and cookies and everything, still doesn't work.
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Richard Wise
April 4, 2024
Works awesome for backing up photos. Being a prime member why would you not take advantage of the perk? This app is compatible with any photo backup out there!
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Andrew Chernenkoff
April 2, 2024
Excellent app to use for your photos, as it makes sure to upload all your photos and very easy to navigate and organize them too. I highly recommend it!! 😀
3 people found this review helpful
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Natasha Sutherland
April 9, 2024
The notifications go off all hours of the day and night. I like the storage, that automatically my photos are safe. The text noise at 3am is rough
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JHone Photography
April 12, 2024
Great, but I wish it stored photos in the original directories and file structure. 😟 When I copy to the echo show portion and remove later, it removes the original as well. #EchoShow #PhotoStorage
1 person found this review helpful
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gail bartz
April 12, 2024
The pictures that are shown bring back and refresh memories that have been put back on the shelf. When I see them, they always make me smile and recall the moment that the pictures were taken. Keep up the good work, and thank you.
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Lizabeth Manns
April 5, 2024
My phone was chock full of pictures from our RV trips, and I was afraid of losing them. I like the app very much. I found it useful.
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Greg Matthias
April 8, 2024
Discovered this app by accident. It's very useful and you can switch pictures from your albums or gallery. Smart photo libraries with ease.
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Tina Davalos
March 28, 2024
Love this app. It does everything I need and then some. The best app. I've found for my needs and I love that I can share with my family too. I preferred the edition before the update, but I am getting used to the updated one. It's just not as easy to navigate as the old. It's still my favorite of all of them. Everyone should use it.
1 person found this review helpful
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Penny Wall
April 25, 2024
Attempted to use this once con enient app and found that it is no longer easy or convenient. You can't get anything done and their support was no help. If it's not broke. DON'T FIX IT.
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S. Prins
January 13, 2024
Previously we enjoyed the app but since the new update, the app is not working correctly. Often unable to add photos to a map or do anything else with the photos, like downloading them. The buttons are not working properly. Also cannot select multiple photos at the same time. It is very nice that you can upload the photos for free, but if you cannot do anything with the photos it is useless.
8 people found this review helpful
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Bipin Raghav
December 21, 2023
Fantastic that my pictures are uploaded but equally disappointed it is limited only to photos beyond 5Gb of videos! 5Gb video is almost nothing these days ! So I end up paying for another cloud storage despite using Amazon's cloud storage facility! In addition, if it gives the option to keep folders as I maintain usually. That would have made it easier to trace back my pics when and how I wanted !
19 people found this review helpful
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Geoff McGuire
December 30, 2023
Gone to do some archiving of photos today and I really have lost the will to use Amazon photos. This product is now officially terrible. All I want to do is bulk upload some but not all of my photos and then with that same selection in place delete those photos. The product doesn't have the ability to automatically delete photos that have already been uploaded. I have started to use Google photos again.
36 people found this review helpful
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Candyman
May 10, 2024
I hope you don't have to delete anything because if you do please allow yourself 10 minutes per photo. You will not be able to continue on until each photo that gives you a banner to inform you that you deleted your photo that will last 5-10 minutes until it fades away. It is the most ridiculous and retarded waste of time that I have seen in a long time and do not understand how it is a good idea and mandatory for it to be in the way. Google and Amazon are just way too smart for me I guess.
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Vagner de Carvalho Silva
May 7, 2024
The app is good but the integration with other devices could be improved to effectively choose the images or folders to show.
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Mandy H
May 11, 2024
Frustrating to use on my Android. It's not syncing with printing photos so I have to manually add them.
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Christine Contreras
May 12, 2024
I am very happy I downloaded Amazon Photos,. I lost a lot of my pictures from my old phone. When I opened the app to my surprise all my pictures I thought I lost were there. Thank you
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Robert Banach
May 14, 2024
Fair app... Needs better way to put in folders and then better way to search... But, as a backup to your photo backup, this one works ok...
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Amanda Arnold
May 11, 2024
we found this on a fluke and downloaded all of our pics. its been great!! no problems. no issues. very user friendly
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Jose Flores
May 13, 2024
I like it, it's easy to use, you can put them into folders and break th down how ever you want if you want to download them it's easy too
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Ric Jenkins
May 16, 2024
Not used app yet. Advert brags a out "unlimited storage" etc. In setting up the app it has already come up with "memory full". How disappointing after all the hype!
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Cesar Farias
May 13, 2024
Great app and program. I have saved so many pictures. Great unlimited photo storage and love the memories that show up daily.
1 person found this review helpful
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John Waltz
May 12, 2024
Lots of full quality storage. Easy access, great backup. We'll see how long the fees with prime lasts.
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christina Cansler
May 14, 2024
Super easy and convenient! Thanks to Amazon photos I will not have to purchase extra space on my phone which saves me money!! 🌟 🌟 🌟 🌟 🌟!!
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renee dieker
May 13, 2024
Great for storage and sharing with others. I always use it for group pics, everyone can add to the album.
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Andrew Foulkes
December 14, 2023
Needs folders! I have all my photos organised already, I don't want to be starting again organising the thousands of photos lumped together in the Amazon app. Add the feature to upload a folder as is, and I'll use the app. Until then, I'll stick with Google drive It also doesn't show all my folders when selecting manual upload, incredibly poor app from such a big company
31 people found this review helpful
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A Google user
May 8, 2024
Automatically download pictures so you don't have to worry about transferring them over. Easy to use. Love it!
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Natalie Carroll
May 14, 2024
Update: I finally learned this app just needs 2b opened 1x daily for continuous unlimited photo uploads but video storage cost extra 🤑 over 5gig allowed for Prime Members. My Android, Moto 5G 📱 works great actually since this was merely pilot error 🫣🤣😂🤣👍, ty -Natalie an Amazon Prime Member.
17 people found this review helpful
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Lisa Rawus
May 8, 2024
Fast uploading and unlimited amount of storage! Easy to print or request prints. Love this app.
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Gramps Camputaro
May 5, 2024
It's wonderful the way they put together the albums with their music so that you can really enjoy your photos
1 person found this review helpful
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Suzanne Messmer
May 13, 2024
I love that this is a bonus prime member option. It works as good if not better then Google. Again Amazon comes out on top in my personal opinion.
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Angel Ginel
May 12, 2024
Why say that it offers "unlimited" photo storage if the app is later gonna tell me it can't save any more of my photos because I've run out of storage space 😒
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Tammy Fuller
May 15, 2024
I just would like to be able to choose what gets uploaded, and be able to delete photos without a 90 day option.
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Arielle Nicole
April 12, 2024
The app is compatible innovative cutting edge technology seen with the latest update. User friendly My Amazon photo albums are amazing, nostalgic and visible tangible.
1 person found this review helpful
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Harry Rezzemini
March 3, 2024
App works well and is pretty intuitive. Only flaw I've found is that you can't set the order in which pix are stored. If in an album you can have them sorted by newest first or oldest first, but you can't set your own actual sequence.
2 people found this review helpful
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Darlene “DarkMaiden” DeShouten
January 18, 2024
I gave it only 4 stars bc I find a few things that I have difficulty with such as sorting out pictures and trying to get pictures that have been accidentally deleted back since there's not a trash folder in the app. I have to do too much to get them back. If I'm even able to just seconds after accidentally deleting them.
4 people found this review helpful
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Bizzy Texas
April 16, 2024
The Amazon photo app has been successfully and quietly backing up all of my cell phone pictures for years. It has run without a glitch.
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Christine Winters
April 6, 2024
Love having this option as back up. A year ago I lost over a thousand photos in my phone. I was heartbroken. Though I did get some back, I lost more than I saved. This is a wonderful layer of added security.
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Paul Cote
December 22, 2023
I like the fact that my photos are backed up but I wish that I could decide which are backed up. Some are just intended to be temporary.. The Screensaver on one of my TV's displays a slide show from Amazon Photos and it is always enjoyable to watch after the TV programming fades out due to inactivity.
16 people found this review helpful
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Barbara Reynolds
March 14, 2024
It uploads to fast for me on auto upload. Since pics I dont want to store but they are uploaded before I can choose not to. Other than that it's a pretty good app.
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James Steel
March 10, 2024
It's a photo thing. It works well enough, but not phenomenal amounts of memory in the free version. Unlimited in the paid version.
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Jackie Dyer
April 12, 2024
I've only just started using this app and so far I'm impressed with how my photos can be organized by date, person, place, etc. It's a great feature.
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Steve “Akheron”
May 13, 2024
Easy to use, quick in the file transfers. Easy access to your stored files.
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David Campbell
April 29, 2024
Works well without any fuss , I only downloaded this app to use with my echo show ,so I don't really use it for anything else, I have used up my free storage space which is annoying as I will have delete photos if I want to use it again .
1 person found this review helpful
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Andy 4A
March 29, 2024
Excellent to have everything automatic. Love the television screen savers, and like the reminder to check out great moments in time!
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Roxana Teodorescu
April 26, 2024
YOU REALLY NEED TO WORK ON THE "people" / "face" tag. It just doesn't work properly ! I try to merge my son (that appears 15 times) and it doesn't work. I try to merge myself (I appear 6 times) and it won't work. Same with many other people.
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Sue Derenski
February 9, 2024
All of our photos were stored on Amazon's cloud and I was dreading learning yet another cyber photo storage method. This is as good as any to save and organize photos. LOVE the family vault for sharing! Would give 5 stars, but the default saves albums by date not alphabetical by name so Always! have to switch it to find the albums.
1 person found this review helpful
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Seth Aquauis
February 6, 2024
Blatantly doesn't work. Duplicates photos, doesn't detect albums or folders, doesn't let you manually upload without jumping through hoops, refuses to load correctly, doesn't show all photos, and takes 2 apps to use. Another botched job by amazon. Repetitive and pathetic at this point.
4 people found this review helpful
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Carol Webber
May 13, 2024
Great to order picts for projects but must plan ahead because of a movement disability. Takes time for home delivery.
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Joseph Smith
May 14, 2024
Fun look back over the years of old photos.. update it's great to get some random pics from the past to look at
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margaret bird
May 13, 2024
Great app for photos but not so good for video's and I can't find and option to upgrade and pay for more video storage.
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Jonathan MacDonald
May 7, 2024
Can be hard to navigate but it works well to automatically back up all images
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Heidi Netteler
May 15, 2024
I love being able to delete my photos from my phone to free up space and still be able to find everything I snapped on Amazon Photos
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Jessica Finney
May 13, 2024
Love this app! Unlimited photo storage. I just wish there was also unlimited video storage too!
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Tara Hope James
May 2, 2024
Love that I can share my photos with my partner or my contacts. Also, they make daily moments, and I can use the photos for my Fire TV. I really love this app and will recommend it to others.
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Judith Welhouse
May 12, 2024
A good photo storage app, with options to print on a variety of mediums.
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Lisa Cable
February 29, 2024
Its okay i have not had the time to actually check the app out yet. At the moment its just storage...i however do not like push messages texrs or emails saying " your running out of storage buy more" its repetitive and annoying it makes me uninterested and eventually i block all contact. Thanks i will let you know more aftee i look at it.
2 people found this review helpful
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Jason Smith
February 21, 2024
Works but user unfriendly. Especially when trying to select many photos. Only use od this is to use as screensaver on my firecube. Otherwise its useless to me. The sync messes up all dates of photos shoukd you try to sync any after deleting feom your phone. Id rather using samsungs own backups that keeps ordering correct.
2 people found this review helpful
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Jessica Jaspering
February 23, 2024
I love that I can use this to back up my photos. The only thing I dislike is that I wish it had the videos for free as unlimited space and not just a certain amount of usage. My family uses Amazon for almost everything and are Prime paying customers. We shouldn't have limited video storage.
1 person found this review helpful
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M. Diane Sheer
February 29, 2024
Amazon Photos are as easy as all of Amazons websites and apps. Love it! With Amazon Photo app, There are many ways to order and add special affect to my treasured photo, s. This is an excellent service. 💯 Plus ⭐⭐⭐⭐⭐ Amazon photos are easy to order. App is user friendly. Love it!
2 people found this review helpful
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Mochi-cha
February 27, 2024
I am very grateful to the Amazon Photos team, I am very happy with this application. It's almost perfect, there are no ads and the features are also simple, it's just what I want The storage in the application is 20gb (free), I just requested it. Once again thank you ✨
1 person found this review helpful
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Clarissa Cantor
March 6, 2024
One of the worst UX designs ever. It's really bad, no matter which cloud storage app you compare it with. It's both clunky and feature poor. Not even unlimited photo storage is enough to offset how unpleasant it is to use.
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Sep J
February 23, 2024
It is a great feature that you can upload your photos for free and unlimited storage thanks to Amazon for its prime members. However the app is not comparable to to Google photos and not that user friendly. Hope that Amazon keep this feature free for its users.
2 people found this review helpful
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Alasdair Bain
March 28, 2024
Very poor design, no support to fix issues. Won't automatically upload any photos, despite having albums selected. Everything them has to be done individually and manually. Very very tedious and slow.
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kirby baum
February 27, 2024
Don't trust them! Without warning, they locked my account and now I can't access any of the photos I have foolishly entrusted them with. Customer service is of no help and refuses to connect me with anyone who can actually make this right. Amazon has become a thieving company that has no concern for the customer!
2 people found this review helpful
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Cherie Stange
March 3, 2024
When creating a photo book, I wish there was an option to add multiple photos to one page. It won't allow you to add more pictures once I save a project. Also doesnt have an option to add text to a photo book. Maybe Im still learning.
1 person found this review helpful
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Michael Knight
March 5, 2024
Well, overall, I think that the Amazon Photo app is great. But there is something I wish to do but can't seem to. I want to move all my Google photos over to Amazon photo app. This is nearly impossible.
2 people found this review helpful
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Mano Tej
February 23, 2024
It could have been better if the app has option to select multiple photos to UPLOAD. Need to select individually and upload the photos. Please include an option to upload an entire album from the gallery.
1 person found this review helpful
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Matthew Tapping
February 18, 2024
As positives this has unlimited storage for full size photographs and auto upload works well. However not what you need if your looking to upload video such as little Jonny blowing out his candles as there is next to no storage for that. It's great that it's free but you always run the risk of Amazon changing their minds and starting charging once you invested in uploading 1000s of snaps.
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John Senteno
February 28, 2024
Good backup for JPGs from your phone. It doesn't seem to be designed for larger TIF images on your computer,. That results in another backup system in addition to Amazon Photos..
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Aurora Eklund
February 26, 2024
I'm biased because I use and love everything about Amazon apps. I've been under-using this app. It has all my pics and vids and its only a matter of time until I seriously try it out. My Amaz apps rarely disappoint and often surprise me with unexpected & appealing features.
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IVAN A RIVERA
March 2, 2024
This APP saved me when my Ex got into my phone & tried to wipe all my photos & videos! The storage for the amount of photos seems eternal, however for video's it has a limit. So far, it works great.
1 person found this review helpful
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Angela Rivera
March 11, 2024
Easy to use, but I'm still learning the ins and outs. I wish the software would sync the folders from my phone along with the pictures rather than just dump them all in one folder.
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CANDY SIBLEY
February 19, 2024
Wonderful app most ppl probably don't even realize is free photo storage included with prime membership. I'm so thankful that it uploads my pics . I erased photos from my phone that I didn't think were good so I didn't want them. My dad passed away a few years ago and just recently I was scrolling this app and seen pics of he and I that I had deleted because I didn't like ,maybe not so flattering. Now even if I only had one eye open in the photo it's one of my favorites bc dads in it! Thank u
2 people found this review helpful
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Lillian Callender
March 9, 2024
Very easy to use except when you first export all of your photos and videos. The trash is a bit difficult to find, look in the albums section.
1 person found this review helpful
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Icebrg313
March 2, 2024
Amazon photos really needs background uploading. As it is, I have to open the app for my photos to upload. They should upload as soon as I take them. Also, the program has bugs and crashes.
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kaspermord
February 27, 2024
Chaotic way of organizing photos. When adding a photo to an album in Amazon Photos, there should be an option to exclude photos which have already been added. Also, when uploading device folders, there should be an option to create a folder in Amazon photos with the same name instead of having to manually do it afterwards. Please introduce a proper search function with a magnifying class to type in keywords.
12 people found this review helpful
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Collins Batchelor
March 9, 2024
The new functions that keep everything by date and grouping pics of the same person are great. Makes it easy to remember great times. The "Today " feature is a nice way to help remember past noteworthy times.
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Andrew Whisman
February 20, 2024
Its cool but doesn't cycle all the photos I've selected and won't let me select certain photos after a certain time period. I have photos going back to 2015 and it won't let me select photos past 2021. Lame.
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Dennis DeYoung
February 1, 2024
Doesn't let you differentiate control between video and photos. Is always trying to upload more videos even though there is no space and therefore trying to convince you to buy more space all the time. Appears to be no way to tell it to work with only photos and not with videos.
2 people found this review helpful
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Bernard Cass
January 22, 2024
I love the way I can choose what folders to be used for uploading my photos & I can still manually pick a photo from anywhere in my phone to upload as well. I love the fact that it's a "Free" option with my Amazon Prime account & it also allows a whole 5 Gig for video storage "Free" I assume that if you reach that point then you will be informed of a further option but I'm not sure about what!!
4 people found this review helpful
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Jennifer Francis
February 4, 2024
Simple and easy to use. I backed up around 55,000 photos which is amazing! The app remembers what it has and has not saved so no duplicates and automatically saves new photos if you allow it. It's great for us parents who take millions of photos of our babies & run out of phone storage very quickly, but also don't want to delete any of those old memories ♡
6 people found this review helpful
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Mallory Arneson
April 22, 2024
This was a lifesaver for storage! I love the memories that pop up daily and the varies ways you can search for pictures.
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Sally Russo
May 7, 2024
Easy to use,like the slide option,still exploring all options.
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Sarah Sherman
May 1, 2024
This app runs well, easy to use and is a great way to store really old memories. Saves me time and energy, two things I have none of these days.
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Rich Kinchenton
May 13, 2024
Will load from phone, but will not load from OneDrive and Drive. Otherwise it is very good to use
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bettie harvey
April 1, 2024
It saved all my photos when I got my new phone. They transfered right from my old phone to the new one, so easy even the 80 year old could do it. 👍❤️
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Nic Mic
April 18, 2024
Got an email saying you can get £15 credit if you use it. Download app an use it follow instructions 4 days later no £15 credit and no longer eligible. App is still uploading pictures from phone 4 days later and is slow. Uninstalling this shortly
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Charlotte Mwagbe
May 14, 2024
Love this app. Everyone loves my tv slide show, including me! My sister wants it on her TV so she's next!
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C Das
May 13, 2024
Good app, annoying notification. There is no way to tell the app to stop asking me to turn on automatic upload. I have to disable all notifications in os 🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️
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Wilma Helle
May 10, 2024
Annoyed that I can't figure out how to access and delete videos from storage. But I'm just learning my way around it. Perhaps clearer directions would help?
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Cyndi Ackerson
April 19, 2024
Love that I can upload off my phone and access them ANYWHERE. Very convenient. Very efficient. If my phone breaks all my photos are uploaded and I don't lose.
2 people found this review helpful
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Joanna Smith
April 22, 2024
My granddaughter is helping me with the learning experience. Once I get it I take pictures of everything. The only thing is wishing it could erase.
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Judy Waybright
April 30, 2024
The app is good and convenient...however there are limitations to being able to update, delete, change photos or videos in the account...
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Carlos William
May 2, 2024
The memory of the day was not working for quite a while. It is finally back. It is still not so very intuitive to find the trash
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Tennesota
April 29, 2024
We love Amazon photos. We store our family photos on the Amazon cloud and save the awesome photos using the Family Vault feature. Sharing photos is easy tho I do wish I would be able to share with additional family members and friends vs. limited to only five.
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KB Fibers
April 19, 2024
So far I like it but haven't used it to its fullest ability. Not sure, honestly what all it does other than a place to hold photos.
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Robert James
April 30, 2024
My experience has been top notch. I've used getting the photos on canvas and they have turned out fantastic, better than I expected.
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James Stanford
April 21, 2024
I have amazon prime.which includes films and free delivery's. And in this day and age I find it excelent value so to get unlimited photo storage is a bonus. nearly forgot amazon music.
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Pedro M.
April 18, 2024
App works fine, I do enjoy the daily "On this day notifications" though. I like that it doesn't bother me with much notifications, didn't even bother me once I hit my video quota <3
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Justyn Acord
April 18, 2024
Absolutely love this app for the memories function. The best I've seen. It's nice every day just going through pictures of the past on the same day.
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Brenda Hellums
April 27, 2024
I have not used it daily and likely not to full potential. When wanting to show a specific photo, it takes me more time than before app installation.
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Felicia
April 24, 2024
Amazon photos is what I've been looking for it is the best you could have it says everything that you wanted to save I recommend Amazon photos to anyone who's looking for a good save thank you Amazon..
1 person found this review helpful
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Jackson Austin
May 3, 2024
I'm currently still working with the application but so far it seems to be a pretty good way to store your photos time stamped and dated which works for me thank you....
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Candice Rogers
May 9, 2024
I love this app.. especially the photos being displayed as a screensaver on our televisions..shares fantastic memories every single day!
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Tia Rece
April 29, 2024
It's great for pictures. It should have the same unlimited space for videos as they are equally important.
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Karen Miller
April 22, 2024
This app is brilliant for photos. It's not good for videos as I have ran out of storage for videos so it constantly tells me this.
1 person found this review helpful
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Anita Vasilieva
April 25, 2024
Inefficient app. Can't mass select/delete photos. Keeps crashing and very difficult to navigate
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Ally Bakewell
April 25, 2024
Love the ability to back up all my pics but would love it more if I could adjust the facial tags as they are definitely not always correct. Once that is available in Canada I will up my rating
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Mary Hall
April 21, 2024
We need to be able to opt into people searching. The applicable pictures have gotten very hard to find. You guys went from 5 stars my go to photo app, to three star just my backup
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TA Rotella
April 18, 2024
This app saved me..I was running out of storage and didn't want to pay google for more. I didn't want to lose precious memories and now with this app I won't have to do either
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Ashley Geiger
May 4, 2024
Love everything about this app. I absolutely love how it organizes each & everyone one of my photos and love that you can print out book photo album and single photo..this app is amazing 🩷🫶
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llama pajama
April 28, 2024
I just love how you collage and show pictures t o me from the present to the past. Quite lovely! I am not computer savvy as my age is late 60s. And if instructions are too complicated to me I just leave the site But thank you guys 🌹
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Brian Greene
May 1, 2024
Thanks beautiful slides on your fire stick also included with prime unlimited photo backup not videos though that's a premium feature.
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Leesa Dohman
May 5, 2024
Ifind it a little hard to navigate. I like to know that all of my photos are here. So I can remove goggle photo. Still will continue to use.
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Sarah Kennedy
May 6, 2024
Never knew this was a thing, now that I do, I love it! Can finally stop getting the notifications from Google and that I'm out of storage.
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A Google user
April 26, 2024
Usually good. Sometimes hard to access the photos that I want because you have too many options.
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Tristan M
April 29, 2024
Stop auto-including new device folders. Needs multi-select when making albums. Edit: they now prompt for new folders :)
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XXXREVENGEBRO Brian
April 27, 2024
Awesome App for Amazon where you can have limitless photos but not the same for full videos oh well still tho it's a amazing app nonetheless. 🥳🙂😊😉👌🏻🔥💯
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Jenny Scott
April 28, 2024
I would give 4 stars, but the only downside to this app is that it only allows you to choose from your camera roll - not your full gallery.
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Thomas Tracey
May 5, 2024
It's not bad weed out the few bugs and it'll be 5★ for me sometimes it won't let you press the Album tab or the other ones it gets stuck.
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Arletha Johnson
April 18, 2024
I'm not very phone savvy but I've been trying to move slow I'm in elderly woman to download and put pictures on my television from the face thing and my pictures that my children have put on my phone and it has been very helpful thank you
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Leanne McColm
April 24, 2024
I like the photo's uploaded, I'm just not sure how to only upload some and not others. not all the pictures I take need to be saved.
1 person found this review helpful
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Gerry Boseley
April 28, 2024
They hold all my photos and it's so easy to go on site and view them they have definitely taken over from Google.
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Elaine Da Conceicao
April 23, 2024
Amazing! My photos release more storage on my phone. It arranges my photos and even suggests names!
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lesa kriescher
May 5, 2024
Good app. Particularly the on this day feature. They show you the pics taken on this day years previous
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One Iam
January 23, 2024
I've been using the Amazon Photos app to securely store photos for years. My photos are always there when I need and/or want them. There's several ways to organize the photos to make them easy to find, with the help of Amazon AI. Keep the photo albums, and be sure to back them up here.
2 people found this review helpful
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Sandy Reed
April 13, 2024
Safe place to store my photos enabling me to clear them off my phone gallery to save space on my phone. The pics are easy to retrieve when needed.
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Sherry Walker
January 14, 2024
I like the app; particularly the ability to view our photos as a screen saver with our firestick. I would prefer not to have all photos auto load because many on our phones are medical or documents so I've had to go back and delete several.
1 person found this review helpful
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Chelsey Porter
January 16, 2024
Great storage option for photos! I love how it lets you organize by people, year, places, with a simple click of a bhtton! It also gives you the option to order prints. I'm very satisfied with this app and love that it's free for Amazon Prime users!
2 people found this review helpful
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Steven Jones
January 11, 2024
Great for storage "keeping photos forever'. It's worth buying prime for the added extras... alway keep backed up.. I'm proud of the founder of Prime I've been with them for as long as I've been able to pay their competitive fee. Thanks Amazon Prime. You remind me if great days. To say for the start.
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Nikki Wharton
March 27, 2024
It is very meaningful to be reminded of events from earlier times... moments, or hours, with special loved ones... and to see images from those events and treasured times... cherished in our memories and hearts.
1 person found this review helpful
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Justin Case
December 18, 2023
Uploaded photos (12k of them!) are backed up BUT at a Resolution that males them all about half a mb and not worthy of print. Worthless. My camera photos are generally 5mb up to 15mb. They say Unlimited uploads at FULL RESOLUTION. I'm sure all these pics are basically lost forever?! For a company known as innovative this app is a horrendous failure, and AMAZON DOESN'T CARE. It only gets worse.
10 people found this review helpful
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Sheri Dreger
February 3, 2024
I just switched from Google photos. I kept running out of room in photo storage which also said my email would run out of room. It's so frustrating. I am new to the Amazon photo app, so 4 stars is my best right now. I am still learning this app, which so far is pretty easy, and I am very happy right now. 👍
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V S
December 10, 2023
Doesn't let you group photos together the way you want so it's easier when time to order prints. When photos are downloaded from Google photos, some of the photos are cropped with parts chopped off. Ordering is very easy and come very quickly.
14 people found this review helpful
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Chrons TV
March 21, 2024
Meh.. Videos that you store on it that are above either 2 GB or 20 mins in length can't be viewed which is a big damper imo. Other than that, it's a great app.
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Nanette Blair
May 5, 2024
Love this app. So easy to store and find photos. I have years of photos stored.
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Sajana Adhikari
April 9, 2024
Picture quality is great! It is an absolutely convenient way of saving your memories over the period.
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Jack M
March 14, 2024
Amazon photos is just amazing especially with the unlimited photos now I can save every memory with notbhaving to word and knowing every keep sake is there waiting for me and an added bonus is the memories
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Henry Tsui_uk
April 13, 2024
The UX for folder selection can be improve when many folders in the list. But the other features are great.
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Chris Miller
March 17, 2024
Stops syncing photos despite having unlimited photo storage with Prime. Need to delete videos down to under 5gb to enable photo resync, but no UI to find videos
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Julie Pepper
April 8, 2024
It's ok. I'm not tech savvy so all the difficulties I'm having are probably down to me rather than the app. I have given three stars as I can't find away of figuring out how to do what I want
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Maryann T
March 25, 2024
So far my experience has been a good one they hold all my photos and they back up with ease with hand free back up automatically very awesome indeed 😁
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Lauren Dowdle
April 12, 2024
I like that I can keep all my photos in one place and it saves them to a cloud like storage in case something happens to my phone or laptop. This is especially important because my mom passed away a few months ago and I couldn't bear the thought of losing any pictures I have of her. Thank you amazon. Just another way they take care of us
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Debi Leavens
April 10, 2024
Love this app.. Where google Photos failed to back up, Amazon Photos did not have any problem delivering what was promised.. Photos also easy to download..
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Patricia redden
April 13, 2024
Pictures are clear and able to be shared with captions, love that aii of my favorite pictures remained intact when changing phones.
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Julie Barskey
April 11, 2024
Love that my pics are back up on this app so if anything happens to my phone I still have my pics. Only issue is wish there was more storge for videos. They give you unlimited pics storge but not video.
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Tara M
March 9, 2024
I love the storage capacity. The ability to access my photos from numerous devices. I love the "on this day" from previous years.
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Sam Ellis
April 8, 2024
Great feature of prime membership. Love the daily reminder and ability to search back through ALL images by a face or an object. Whats not to love
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Bruce Allen
March 24, 2024
Great way to back up and arrange your photos. Especially if you are already paying for Amazon Prime. 😆😆
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Fré
January 28, 2024
In our business we use Amazon photos to store pictures of our many products so speed is essential. Sometimes it's slow to upload pictures and create new folders so it lost a star because of the speed. Otherwise, it's great. Exactly what we needed for our ecommerce business picture storage need.
1 person found this review helpful
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SS H
March 27, 2024
Keeps asking me to open the app to sync my photos. Other than that, works nice with alexa fire TV and Echo show devices.
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Alan Lee
March 29, 2024
Great for reminiscing, only problem is it is sometimes difficult to share a single picture w/o it sending the link only or a set of images from that day
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Ellen Snyder
March 24, 2024
Great experience so far. I love the options to change my photos, yet keep the original.
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Laurie bonney
March 19, 2024
There is not enough room to store videos. The app keeps trying over and over using power to complete a job it can't do.
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Louise Mayell
March 27, 2024
Great to see memories pop up and it's peace of mind to know that all of my photos are in a safe place incase I ever lost or broke my phone. It also frees up space on my device.
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Nickolelynn Lange
March 13, 2024
I love how this keeps all of your photos in one place. Even if you delete them from your phone, you can still access them through this app. Absolutely recommend.
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Sid Udani
March 22, 2024
Good App but lots of issues, missing photos, photos from folders duplicated in parent folder synched quite badly with cloud.
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kurtis drager
April 13, 2024
Still buggy! Doesn't always upload and then out of nowhere starts backing up photos from 4 months ago (which should have back up shortly after taking them)
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John Dettwiler
April 6, 2024
Pretty accurate searches. Easy editing with lots of choices of tools and suggestions. Editing raw photos require additional apps.nl Otherwise satisfied.
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Pamela Wright
April 1, 2024
I am still figuring out how to use this app and if I upload all my pictures how to access them. However, I like the feature of how they automatically upload.
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RAY BLACK
April 9, 2024
Love it one of the best app for pics out there and it updates every pic I take I love that about it . And I don't have to store them on my phone and. The new up date makes it twice as good
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Shane Pearce (Cruisescape_uk)
April 12, 2024
Not quite Google, but better due to Googles ridiculous costs, if only they had unlimited or at least more video space. But great for the average social photo taker.
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Heather Henderson
March 10, 2024
It makes me so happy to know that my photos are being saved in a safe place. I still haven't deleted my photos yet from my phone & that's only because I am so scared to do this.
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Casey Crane
March 29, 2024
Works pretty well. I like that I can display albums from this app on my fire stick and other TV devices.
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Jodie Cummins
April 15, 2024
Fab, easy to use. Stores loads of photos. Shame they want to charge to store more videos. Similar to charging on Prime Video to rent or watch a film.
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Sarah Zick
April 1, 2024
My only complaint is not being able to search for people by recognized faces, makes deleting photos very difficult.
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Lyndsey B
April 1, 2024
Loved how easy it was to setup and for my pictures to load. User friendly app. I have had no issues with this app.
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Daemon MacVicar
April 1, 2024
Absolutely fantastic way of keeping all my memories saved and viewable at any time! Well worth my subscription 👏
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Tanner Justis
March 29, 2024
So far unlimited pics, haven't tested quality yet. Cumbersome to find videos and very imitating video storage.
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Mark Hansen
April 3, 2024
Easy to share photos with family. Not easy to bring back to phone but sending to media apps works well
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Edana Schmidt
March 23, 2024
Keeps track of everything for me regarding my pictures I love it! 3/2024 and the only thing that's changed is that it's gotten better .. IMHO 😂
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Ken J
April 2, 2024
Love the unlimited storage! Can't figure out how to add captions to photos, though.
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vanessa broomfield
March 14, 2024
So glad this feature is available. It is always a struggle to find space for pics. Thank you very much.
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Karen Wright
March 18, 2024
I like the easy use. I like that it has unlimited storage for pictures. Video is limited tho.
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Steven Bonney
April 13, 2024
Good functionality. Shame you're unable to rearrange photos within folders.
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Darth Hexus
April 9, 2024
It's the best photo storage on the market. Unlimited pic storage. Only negative is limited on video space. But still awesome!!!
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Rumblestrip
April 8, 2024
No longer able to manage projects thru app. Now totally and utterly worthless beyond uploading.
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Rachel C
March 24, 2024
I have unlimited photo storage, for as much money as I have spent with Amazon, they should give me unlimited video storage. 🤣😺🤣
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Marci Fox
March 31, 2024
Love using the App. I know that my photo memories are safely backed up and can be accessed easily.
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Alun Williams
April 15, 2024
I'd prefer that photos on phone were not immediately uploaded, but to be asked first. Otherwise have to delete from photos store.
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Bob Woolsey
March 23, 2024
Excellent app, reliable, just gets on with things in the background, all your photos are safe
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ShakoStarSun
March 13, 2024
I like it id say maybe 3% of photos seem cropped and printed wrong. Like heads lopped off in photos etc.
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Charles Machalow
March 20, 2024
Every few days I get a notification saying I need to open the app to keep the backups working. That's kind of annoying. Why is that?
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Amer Haddad
March 26, 2024
Nice alternative to Google photos. Not that I don't like Google photos, but after the last update, I had some faults
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Pat Burton
March 25, 2024
Great backup for photos, except for the ones I deleted....They're still there for 90 days? That is ridiculous. Not acceptable. I should be able to go to trash and delete permanently.
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Noel St. Jean (NoelSJ)
March 28, 2024
Excellent service free for Prime members! Not charge for photo storage but only 5gb for video. I wish it would be also unlimited for Prime user members!
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Alex Gonzales
March 22, 2024
love it. I have four children and as you can imagine my storage fills up with photos. I don't know what I would do without the unlimited storage
1 person found this review helpful
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Laurel Malcolm
January 16, 2024
This is a great service that is included with Prime. It makes the cost of Prime more acceptable. Only issue I have come across is the upload pauses often for no reason. You just have to watch before you delete all your photos.
1 person found this review helpful
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Rachel Muñoz
March 23, 2024
All my photos were wiped when they did the latest update!!! Help!!😭😭 all my photos of my mom who just passed and my baby are gone.
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Shelly Thoreson
April 27, 2024
Adds the photos immediately! Only issue is it also stores message photos, which are not needed.
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Shara Carroll
March 18, 2024
Love this app, downloads your pictures as you get new ones, it's great, wish they had more storage for videos but overall it's an amazing app!! 9/10
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Gunner Irons
December 28, 2023
I really like the app. I have it on my phone and my fire TV. The app does take a little time to figure out, but once you figure it out, it's quite easy to use. The app has a lot of different features, so everyone should find a way to store photos that are right for them. And if you have prime, it doesn't cost any extra to store photos. I also can't figure out why people are giving the app bad reviews.
4 people found this review helpful
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Bobby & Tanya McGrail & white
March 20, 2024
Love it. Great storage. Great cleaning up pics n doubles. They guve me GREAT utilities & ideas. Wonderful to back up EVERY pic we've EVER HAD! THANK YOU! Awesome app!
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Keane Misawa
February 10, 2024
Update: Who wrote the programming for this? The coders for this are awful. You can't tag people easily on the mobile app, search for people in large clusters, add location to photos and the facial recognition is sketchy. Go look at all the concerns and comments on Reddit. This is a completely frustrating and almost useless app. It's just cloudy storage. Amazon... You might want to fire the people who wrote this. It's embarrassing.
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Farhana Sufi
May 5, 2024
I want to rate it 5for the unlimited photo storage for Prime members, but the app's manual upload mode is the worst! It keeps hanging while uploading photos, doesn't allow me the option to "select all", and often doesn't give me the option to go back to manual upload once it has hanged, I had to reinstall several times. The web version from a PC is better, but I need to first transfer all my photos to my PC!
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James Wray
April 30, 2024
Thank you, Amazon Team. If you're a Prime subscriber, this has freed up so much space on my phone. A definite must have in anyone's arsenal.
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Malik (Maayl-ik)
February 6, 2024
The Amazon photo app in my humble and honest opinion really is only good for showing your pictures on your fire TV screensaver. It advertises unlimited storage for your photos and I have a lot of photos and it fills all the way up really quick.
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Moses Crawford
January 23, 2024
Why would you guys automatically upload all my photos in my phone. No option to select a couple. 2,000 photos. No Thank you. It's 2024. That should have been the first thing you guys did on the app. What if we don't want our whole phone pics and videos on my firestick. I just wanted a Screensaver pic. This is extremely Intrusive
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C D
January 15, 2024
Just poor at the moment. Worst image storage app I have ever used. Difficult to search, difficult to manage images, difficult to organise. Just generally seems very poor and limited and not something you would expect from a company with the resources of Amazon.
2 people found this review helpful
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Susan Deller
January 21, 2024
Love the fact that it backs up endless photos, BUT, it doesn't back up all of your videos, that's not a problem, the problem is that I now have a permanent reminder on the front of my phone telling me that backup has been paused because there is not enough space. I KNOW! How do I get rid of this annoying reminder???
2 people found this review helpful
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Zach Brannan
May 12, 2024
Nice backup for unlimited with prime. Wish there was a bulk download option for utilizing to store elsewhere as well
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Christy Powell
March 20, 2024
I love having all my photos in one place, and the option of having all my husband's photos uploaded to the app also.
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Latanya Lamarr Witherspoon
May 1, 2024
Everything works and delivers a comfortable personality asking or presenting edit or enhance suggestion are a lot more suggestive vrs rep. Of the same edits options where almost insultive.
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Carol Kerr
January 28, 2024
I'm quite new to this but I love the unlimited storage of photos. I feel my photos are safely being backed up automatically saving me the stress. It seems fairly easy to access my photos... I'm not sure what I do if I want to cancel Prime at any point, where do my photos go then?
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Rose Tantillo
December 24, 2023
I had to purchase a new phone because my old phone got hacked and locked me out. All my pictures were lost 😪 Downloaded Amazon Photos on the new phone...OMG! All my pictures are back because of Amazon Photos! Best app around in my opinion. Storage and i can special affect my pics. And so easy to use and understand-thank you!
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Richard Spears
December 10, 2023
Can't upload or download from Amazon photos unless receiver has Amazon photo app already installed. Makes it impossible to send a photo to someone who does not have the Amazon app. I think the Google app is much more useful. I can't imagine how in the world this app got a 4.7 rating. In my opinion it is about a 0.0 rating. All Amazon cares about is making more and more money I guess 20 billion is not enough so they're to find no ways to charge you more money.
1 person found this review helpful
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John Kanash
December 24, 2023
This is a great app and I use it to store all my family photos. There are a couple tweaks they could make to make uploading directly to an album a thing, but other than that it's great. I wish it didn't automatically upload every single photo on your phone unless you tell it not to
1 person found this review helpful
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Eddie
January 6, 2024
Really bad app. Not user friendly at all. I think they've tried to make it sleek but it's just pretty much useless, clunky, missing features. The only reason I have it is so I can see photos on my echo show, if I didn't need it for that it would be deleted straight away.
3 people found this review helpful
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Steve Longino
December 7, 2023
Constantly pauses uploads and says it's waiting for wifi when I'm clearly connected to wifi and other apps are working fine with wifi. Have changed settings, cleared cache, deleted and reinstalled app... you name it. They don't seem interested in fixing it.
2 people found this review helpful
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Brian Miller
December 21, 2023
This app is garbage. Great to have backups on all your photos but I recommend finding other apps or ways of doing so. There is little to no control over where things are placed, removing them, and if removed retrieving them. I'd like to figure a way to delete all uploads and just cancel and remove the app entirely.
2 people found this review helpful
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Elizabeth Burns
December 25, 2023
I have Amazon Prime and have seen this advertised in my emails and other social media platforms. I have now downloaded it when I tried it in the new year. I was not able to struggle with my mental health and emotional well-being. I'm looking forward to trying it. Get back to me mid-March 24. Also, it has been highly recommended to me.
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Sheila Ferris
February 7, 2024
I was promised a promo to download this app. It has slowed my phone down and the promo promised only works on items shipped and sold by Amazon. Good luck finding those items because you have to go into each item on Amazon and then see if it is shipped and sold by Amazon. Oh and the promised promo is for $20. What they don't tell you it it has to be an item over $40 before they apply it.
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Ernessa Taylor
January 30, 2024
I like it more than any other app.Ive been able to store my photos for some time here. You have to make sure you don't change your number or forget your email though or you'll lose your pics. I wish there was some way to recover lost photos easiers but all in all a great app
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Jean Appelgate
February 2, 2024
I love the fact that when looking for photos I can tap on the year which makes it easier when looking for specific pics. I also like the new design of them adding the trash can blow each picture now to make it easier to discard.
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Pat Smith (Luckystrike)
December 31, 2023
I lost uploading photos into Amazon photos. For some reason the latest update left it out. I have family pictures I don't want to lose. Help. 3 stars it's important to me. UPDATE: Whew: Your update fixed my problem. I got all my photos back, even precious family members. Job well done.
1 person found this review helpful
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Danielle Nelson
January 8, 2024
Thanks to Amazon and this app, I have been able to hold onto memories, and photos, that I very well have lost, and never to be cherished again. After losing so many due to unfortunate events and life in general, there are things you realize you just cannot replace no matter what. Because of Amazon photos, I can still keep what they have for me, and that means the absolute world to me and hopefully one day, my son. Thank you guys xo
1 person found this review helpful
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Naf Nikufesin
January 13, 2024
My god, what a clunky and unintuitive app. Literally the only reason I'm using it is to upload pictures to use on my Echo Show, but what an awful experience. Would not use it for any other purpose, and if the Echo Show allowed me to upload photos from any other app, this app would be deleted in a second.
2 people found this review helpful
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Mark Davis
December 9, 2023
Edit, lowering from 5 to 3 stars. First they made ot so when you delete a photo it does not give the option to also delete on device, which was a great feature. There are other changes that are making it hard to use for its main purpose of photo management.
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kj wilson
January 13, 2024
ZERO STARS. SUPPORT IS USELESS. MUST UNINSTALL AND REINSTALL TO GET IT TO UPLOAD. Stops automatically uploading ALL THE TIME. Set to automatically upload on all devices and it does not do so on any of them. Over 3 weeks of photos not uploaded THIS time. Toggling setting triggered upload but it STILL MISSED all photos this WEEK. I HATE this app.
18 people found this review helpful
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Cheri Shelton
January 16, 2024
Amazon photos has always been a stable app for me to back up my photos. My photos are also processed at a very high quality, and look beautiful.2024 edit this app is still working great for me and I've never had a loss of my photos. Great app
2 people found this review helpful
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Donald Vowell
February 16, 2024
Good idea but storage could improve a lot how many videos do you expect a person to have? Well, news flash. Everyone has more than 3 to save. 5gb of video isn't enough to be worth having this app for and neither is the photo storage. There isn't even a way to purchase more storage. I'm gonna delete this app. Holler at me when ya learn what storage is lol.
1 person found this review helpful
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Brian Wene
January 3, 2024
Great App for photo/video storage. I snap pictures/videos at concerts I regularly attend & storage is always an issue but now there's a solution with Amazon photos. Highly recommended as you're already a Prime member. Check it out!
3 people found this review helpful
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Carletta C
January 14, 2024
Garbage. I just spent the last 40 minutes editing photos to purchase, when I clicked purchase, it said, "oops something went wrong." When I went back, the photos weren't in my cart and there was no record of my efforts.
2 people found this review helpful
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Anirudh Proddutoor
December 9, 2023
I was very hyped to discover this app, especially since I'm a prime member, but the app is horrible. I'm unable to select photos in bulk to upload in manual mode, and when I Turn on auto upload, only about 300 photos got uploaded. Dissappointed!
3 people found this review helpful
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Carmie Johnson
February 8, 2024
Amazon photos are great. The pictures come out clear, Matt or gloss. I prefer gloss. They do everything in a timely manner. You should give it a try, you want leave once you get it. Thanks Amazon!
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Alexander D
January 20, 2024
Within the app, I cannot upload pictures from custom folders located in my photos gallery nor can I upload any pictures directly from my gallery to the app. Permissions are enabled, using the latest updated Android and Photos app. Ex 1: Within Amazon Photos > Select Add Photo > (not all folders are available, ie: custom folder within photo gallery) Ex 2: Select a picture from my phone photo gallery > select Send To.. > (no option for Amazon Photos)
1 person found this review helpful
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DJ Powell
January 28, 2024
I love this app. It's hassle free and I don't bave to worry about anything. My samsung fone kept changing which storage was available or suggested to use. No more hassles. I don't use a lot of the functions but they're available. Happy.
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Cassie Rosado
December 19, 2023
It stopped automatically uploading my pics and I was unaware so I deleted photos and now they are lost forever. I checked my settings and nothing has changed, it just does it work anymore! Turns out it stopped uploading back in September!!!
2 people found this review helpful
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Robert Andersen
January 8, 2024
I am not sure exactly how I started this app on my phone. It was very interesting to me that there are gigabytes of free storage at my disposal to upload photos and videos and clear my phone AND be able to share with friends and family. Great technology!!
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Creative Native
January 30, 2024
Excellent. I wish it would import albums as albums, instead of photos by date, so I didn't have to arrange everything a 2nd time. Other than that, no issues. Works great.
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Stephanie Schultz
December 21, 2023
Way better then using other storage sites I had oodles of videos and pictures I didn't want to loose and Amazon photos came through when I needed them most ! They hold more storage then the top companies. Plus there wasn't any fee since I have Amazon prime.
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Tricia Hazelrigg
January 27, 2024
Keeping things organized is a little time consuming but I love the convenience of automatic backup and unlimited photo storage. If there was a little more video storage, I'd give it 5 stars.
1 person found this review helpful
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Tony Neises
December 17, 2023
It will not upload my pics on WiFi, upload only working on Cell Data. My phone is connected to my home wifi, I have turned phone wifi off and back on, and reset router, upload still paused. I have shut down the app and restarted, upload still paused. Waited over night, upload still paused.
1 person found this review helpful
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Brian Hickey
December 10, 2023
I use my camera for work, so I end up with several hundred photos every month. This would devour my phone's memory, so with Amazon Photos I can take all the pictures I need for work and have them stored for me and delete them from my phone, freeing up my phone's memory. I then still have them to use in my reports and can retrieve them when a client needs some information six months later.
2 people found this review helpful
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Blc9
December 14, 2023
Pictures are automatically saved and independent of any future deletions in other apps. Does save copies of alterations. This photo storage app holds unlimited photos for free with prime membership. This is a lifesaver if you take a lot of photos.
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Brent Sansom
January 15, 2024
Great app to have to arrange photos and video. Wish there were a few more tagging features, etc. for the user control, but like the initial face recognition features. Thanks Amazon, keep a few more features and editing/ naming coming!
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Annapurna Turlapati
December 31, 2023
Easy to use. Backup images immediately after capturing new images. Arranges the photos according to the date. The only issue i found is when some of the folders are not visible to upload manually.
1 person found this review helpful
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Kevin Schulz
December 16, 2023
I enjoy how my photos are automatically displayed as screen savers on my fire TVs and echo show. I think maybe some AI might be useful for weeding out pictures of items that were taken for temporary purposes such as an item in a store.
1 person found this review helpful
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ted turner
January 2, 2024
Every other day I get a photo uploads is paused error message even though I have all auto backup options set up correctly. Also why is the settings menu not on the home page you have to go to account settings then click the cog wheel this is stupid ui rivaled only by the idiotic worthless home page in the Amazon Alexa app
2 people found this review helpful
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Lawrence Serrano
December 21, 2023
I like that prices are reasonable or better, delivered quickly for the most part as long as you order in advance enough, and, you can get alot of deliveries free if you're a Prime Customer. I can also return items not to my satisfaction without hagling and having to go through a big explanation as to why and I get credited back.There are many choices for most products. I love Amazon! Thank you Amazon Employees for your hard work. Merry Christmas & Happy New Year to you and your families! 👌
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A Google user
February 14, 2024
Works as advertised. I wish that when you delete a photo from the app, it erases from the phone gallery. Deleting 100 plus photos multiple times a year is very inconvenient.
1 person found this review helpful
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Stuart Thomas
December 23, 2023
Excellent facility. Backs up my photos which is something I have been poor about doing. The "On this day" is great to recall happy events. Always brings a smile. Might be extremely useful for someone suffering from memory loss
1 person found this review helpful
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Christina Ulvestad
January 22, 2024
The only issue is I'm confused about different functions. Otherwise the whole idea of my baby's photos backed up and able to be shared only the certain ppl is genius. Not everyone wants to see endless amounts of baby pictures on fb.
1 person found this review helpful
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KcMo Racers
January 10, 2024
I really love it . I been on Google for my Storage on my Pictures and some of the reason my Phone keeps running out of space and all they want is money from me, is money,money, money, I was sick and tired of it so I am an Amazon prime for a very long time since 2015 then I saw this so I Transfer all my stuff to you guys. I really like it sometime. Sometimes I have to delete pictures that I don't want up on here. But I really like this site. It keeps my photos safe. I do not trust Google at all
1 person found this review helpful
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Richard
January 17, 2024
Great that you can have unlimited photo storage. But need better settings to sort, can't select multiple photos at once, hard to find settings. But the app is good that it serves it purpose
1 person found this review helpful
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Tryggvi Einarsson
January 15, 2024
So far it seems to be working very well 🙂 it did stop downloading videos and I can't find any way to select the videos I want to keep and the ones that I don't... The App could be better and more user friendly in my opinion.
1 person found this review helpful
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Phil Bostley
December 8, 2023
App will constantly try to scrape everything off your phone. I have photos I do *not* want uploaded. There is no obvious way to disable auto upload other that removing the permission, which renders the app competely useless. No way to organize photos. Kinda terrible...
1 person found this review helpful
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Jessie Pxws
December 17, 2023
The manual upload feature doesn't work for me... I select my photo, select 'upload' then it just closes the manual upload page and nothing happens. App works great on the folders I want to auto sync
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C P
January 2, 2024
the new version of the app no ​​longer allows selecting all photos taken on the same day, which makes it more difficult to select a group of photos with a single click, which makes, for example, very difficult to create an album with daily photos
1 person found this review helpful
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Tim Gillott
January 25, 2024
I installed this to take part in a promotion. However, it will only see photos on my phone upto November 2021 (over 2 years ago). Everything I have taken after this the app just won't find. I can't find how to change this, so what's the point of the app.
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F Drage
February 1, 2024
This app is good to archive photos but it's not good to organise them. For example, instead of individually selecting photo, it would be great if I can batch select photos by tap& drag my finger across multiple photos.
1 person found this review helpful
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Helen Gibson
December 20, 2023
Brilliant! Love this app. As a Prime member I have unlimited photo storage. It automatically backs up my photos from my phone saving me the hassle and I can also sort them into albums. Wouldn't be without it.
3 people found this review helpful
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Jeremy Cunnington
January 20, 2024
Generally a decent app - clean interface and easy to use. Three stars as the app frequently crashes / hangs either when I attempt to view a picture, share or download it.
1 person found this review helpful
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LaLa MK
January 18, 2024
Good app to store pics, but the search could be better- says no photos found for a lot of search words I use. The editing could be better, also.... and now I can't even find the option to search keywords
2 people found this review helpful
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Rochelle Siebert
February 3, 2024
I love being able to get to my photos easily and have a backup In case something happens to my phone. What I don't like though is how they took out the dates of when I took them. Now they are all just jumbled together. I like more organization. They need to bring that back
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Sarah Atton
January 23, 2024
Just a spinning circle, no actual photos on my phone app are showing up. They have come up on the tv but there is no option to delete any so my tv is now full of memes and other images from my messages that I cannot delete. Terrible app not fit for purpose.
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Ivan Walker
December 23, 2023
Works well. Like the notifications of photos. Really wish it had more storage for videos. Learning that storage for Video was so limited was a bummer but the photo stuff works seamlessly.
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Niraj Shah
December 29, 2023
Buggy at best. Daily Memories feature seems hit and miss - doesn't always work so cannot create collage of memories for most days. Randomly seems to work, submitted bug report but didn't hear back.
1 person found this review helpful
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CHAD DAVIS
March 29, 2024
I live this app. I am albe to save all my photos makes itneasybto search. Would highly recommend it if you take lots of photos
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Denise Jones
December 12, 2023
Great app to save your pictures. The only downside if saves a picture with writing it will cut have of the writing off when it archives. I hope they work on capturing the entire image.
1 person found this review helpful
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Lynn Merrill
January 12, 2024
They keep installing daily memories and other things that I don't want. I can't seem to get rid of them and I can't access the photos I want to access. There is no point in doing these things automatically and not giving the user a choice.
2 people found this review helpful
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Samantha “Sam” Hamilton
January 17, 2024
I think im partial to favoritism of my Google Photos app...but YEAHHHH JS and TBH 100%=its really truthfully and honestly because of the nostalgic sense i get/have with it, its not the fact that it actually IS IN FACT a better app altogether...I 100 truth be told fr fr LOVES my Amazon Photos app, but the reasoning behind that little singular star missing from the other four is simply this: its A PAIN IN MY PICKLE HOLE TO LOGIN WITH MY LONG STANDING VEEY 1ST AMAZON ACCOUNT AND THATS BS PERIOD!!!
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Megan C
February 6, 2024
This app is trash. There is no way to select all photos to upload. You have to select each pic individually to upload. I have THOUSANDS of pics on my phone. That would take forever. How absurd. Uninstalling.
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Natasha Toole
December 25, 2023
My entire family shares pictures on this app. We have common this day photos and it's always a great moment when we have a common shared pic on this day to refer to. Especially for the loved ones that cat or don't know how to share pictures and afraid to ask. It's auto matic! Lovely sharing effortlessly... Thankyou Amazon photos
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Mandy M
April 23, 2024
It's so easy to save your photos, take a pic and it automatically saves it. Excellantv
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Jane Graves
April 25, 2024
I'm a new user, just getting used to the App. I like the way that my pictures are sorted. So much easier to find.
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Bob Elsasser
March 14, 2024
Why does this app say it's waiting for wifi when the phone is connected to Wi-Fi and has been for hours. Stupid @mazon.
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Maurice D. Allen - Reese
March 20, 2024
Automatically uploads new photos; well organized with numerous ways to look up any photo easily!
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Josiah West
March 21, 2024
It's quick. Voice commands are helpful. Use your own photos as screensaver.
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Eric Stockdale
March 31, 2024
I have an amazing best friend who sends me pics wherever he goes. Without him I'd be lost as I don't go out at all, I get too anxious. So your site is invaluable to me......Thank You.
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Katherine Waldron
March 25, 2024
I appreciate having storage for my pics in more places than my phone. This app keeps up with current pics I take automatically.
1 person found this review helpful
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Peridot DC
April 4, 2024
it's wonderful just the default video storage is small I have to delete the newer photos and videos I have this app for the sentimental videos and photos and also cuz I'm an amazon prime member
1 person found this review helpful
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Juan Rivero
March 27, 2024
I would like away to upload pictures from OneDrive. Also, more configuration options
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Dana Falls
April 11, 2024
Absolutely the best ESPECIALLY ON THOSE days sometimes that may be a bad day then you get the notification from the app reminding you on this day HAPPY MOMENTS FOREVER !!
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jacqueline young
April 12, 2024
I love the unlimited storage of my photos, I only wish that my videos were also included in that unlimited storage.
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Sofia Poni
April 2, 2024
The app is generally good - but I've had an issue now with 2 videos stuck on uploading and I don't know how to stop them
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Mikhail Isakharov
April 26, 2024
Great AP. And working with my phone and other devices too. Thank you for your great service and creativity.
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Karyn Stouffer
March 14, 2024
If you don't take a lot of photos, the app will tell you it's pausing uploads. Not a terrible thing, but irksome.
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Derron Wilkinson
April 21, 2024
we need to be able to create more structure and file folder trees. very hard to find things
1 person found this review helpful
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Robyn “Littleboot” H
March 15, 2024
My account has been compromised and signed into . My photos edited ect . AMAZON HAS DONE NOTHING TO SECURE MY AVCOUNT . DO NOT RECOMMEND USING BECAUSE OF SECURITY ISSUES
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Hunter Bow
April 3, 2024
I wish they implemented a camera into the app. So you can use that option to take photos directly to amazon.
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Victoria Breen
May 2, 2024
This photo app is great. I love being able to view the photos from my tablet, now on my mobile phone!
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Scott Gildert
April 21, 2024
Very good way of backing up your photos, and if you are an Amazon prime member it is free.
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Lesley Donnelly
March 15, 2024
Love the unlimited photo storage, but not the cap on videos. Easy to share photos.
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Brooke
May 14, 2024
not user friendly. some of my photos won't show up after being uploaded even if I upload manually.
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Drew Graff (DG)
December 23, 2023
The customer service is terrible they locked my Amazon photos drive for moving photos from my actual phone storage to a storage device to my laptop have been waiting playing phone tag for over a month just got off the phone with them saying they will have me wait 24-48 hours and saying they will call me which never happened TURN OFF auto backup or better yet use a different app I was paying for prime for many years and rarely had issues that werent fixed fast same day but this make is outrageous
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Joe Davis
March 9, 2024
Let's see those big AWS brains design a better AI system so I don't have to decide which of the 80k duplicates I like best.
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James Pierce
December 30, 2023
Is nice to be able to look at my all time pics and videos on my phone .Can find things faster than on my phones memory,or photos memory. I like that a separate record exists,of all these memories,in case one of the other ones fails,or gets lost ...
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Ray Collins
May 13, 2024
Great for storing pics and videos, terrible for search....would be great if you could search metadata
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Cindy C
April 19, 2024
It's easy to use and I enjoy using it! I like being able to look back at old purchases to be able to reorder!
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Justin Holcomb
February 9, 2024
I like the app but I have decided that even though I've already left a review and rated it that somehow the logic in the app can't tell that I've already left a ratings so every time it's interrupts what I'm doing to ask me if I would rate the app I'm going to remove a star. So today because of the annoyance I've went from five stars to four stars.
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sherri mitchell
April 23, 2024
I find it easier to find my pictures and albums when looking for a certain picture.
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Pat Palmer
May 8, 2024
When my phone broke and I had to do a factory reset, Amazon photos saved me and not one picture lost.
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Rosa Williams
May 6, 2024
Love that I was able to transfer all my photos over with such ease. Would highly recommend. 👌
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Daniel Jones
January 15, 2024
It's gotten a lot better over the years. Now uploads don't take up so much battery, it's much better at background backup, and the app is just nicer to use and look at than it used to be. I can definitely recommend using it. Especially if you're prime member.
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William Li
March 23, 2024
Please don't ever get rid of unlimited photo storage. Best value of any storage app!!!
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James Craig
April 8, 2024
Works great and easy to find pictures with the search option.
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Cecil Thompkins
April 10, 2024
it's a very good app for storage but the only thing I don't like is you got to have an Amazon prime account to get unlimited storage
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ChickenNuggets89
March 27, 2024
They don't advertise that they only hold 50 videos. It's unlimited photo storage but not videos.
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Fearghal Lawlor
April 12, 2024
Excellent photo cloud app everyone who has Amazon prime should be using this but I feel not many people know about it, on par with Google photos
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Hope Marie Bright
January 23, 2024
I really love the videos that are made from memories. I especially love that you can edit them before saving. They're usually really good to begin with, but being able to make them purrrrrrfect is nice.
1 person found this review helpful
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phillip henderson
April 10, 2024
Whats not to like ? Excellent service, pretty simple to use for those who have "aged out" of learning new things in electronics...
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SilverFox 55
May 15, 2024
The best most easiest backup I have ever experienced! Thanks Amazon for making my memories matter!
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Rchg Ddf
April 19, 2024
All of my photos are backed up and shared among the many devices our family has. I love it.
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Dewey Holland
April 18, 2024
Quick and easy. They just show up in the mail box. Talk about convenience!
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Keith Lee
April 17, 2024
Using the app to backup to Amazon. I still need to workout how to fine tune what gets backed up.
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Jason L
January 11, 2024
A recurring notification for uploads keeps displaying. I keep clearing it, and it keeps displaying it. I don't care how many uploads were successful. Stop displaying useless notifications.
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Mic Houghton
May 9, 2024
Love the free img storage, hate that you can't organize your imgs into folders or directories. Real pain to search for old imgs with.
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Daniel “shaggyplace42” Myers
March 25, 2024
It easy to use. Its good Cause you could upload from your PC or any other device As well as download.
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Cheryl Rowsell
March 25, 2024
Love this app. Wish i had used it years ago. I might not have lost some pictures. Would I recommend it to family and friends, absolutely.
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G Money
April 27, 2024
lots of pictures, app generated slide shows are amusing. new app, get back to me.
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Anthony De Los Santos
April 26, 2024
Easy access to all your photos plus more! And it's part of your Prime! Love it!
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Paula Regan
April 22, 2024
A great way to back up memories with little effort. I wish there was more space for video footage
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Jennifer Dye
May 8, 2024
Absolutely love how it automatically uploads pics off of your phone to save them for you!
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Jeff Warwick
March 28, 2024
Great for keeping all my pictures in one place. It's just a pity it doesn't work properly on my Lenovo tablet...
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Michelle B (Etherealkarma)
March 18, 2024
If you're an Amazon Prime subscriber, you get free storage! And it's not just any storage, it's super easy to use and free.
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Caitlin Rangecroft
March 23, 2024
It's great videos up to 3 mins long free storage and private links for selected members. Just waht you want.
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Ronda L Lethco
January 1, 2024
It's a great app for storing your unlimited photo's, that's if you have an account, which I have and love, I'm in it for the long haul, Amazon is just another part of my life that I can't see being without right now, believe me when I say you will like/Love anything about Amazon. (Everybody has rumors about something or someone) so really I think they deserve 5 stars they have never done anything to me but be helpful and nice to me.
2 people found this review helpful
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W Mahar
May 5, 2024
Play store a$$ wipes! Don't use the keyword resize if it can't resize. so damn frustrating
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Margaret Anderson
May 6, 2024
Awesome! I am going to transfer Google photos to this app. So superior to Google photos!
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Sonja “CrazyLady” K
February 22, 2024
This is not good. No settings. Takes pics and ones it shouldn't. Like ID cards . Doesn't let you fix pictures. Or stop it from uploading them. And can't find how to delete photos to uninstall app. Sucks !!!
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Syed
April 20, 2024
app should have access photos uploaded on amazon account. it has very limited functionality.
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TAMMI KIRLEW
February 6, 2024
Kind of OK but recently, it's started saying 1 photo uploaded when I haven't taken any photos lately and these notifications are throughout the day/night, quite annoying. What's causing it.
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Dianne Nichols
February 19, 2024
Easy to use. Love be able to add photos to my Alexa and see past and present photos everyday. 19/02/2024 - app has stopped working. Not loading recent photos. Seems to be working on my Echo though 🤷
1 person found this review helpful
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ray clark
March 30, 2024
Fairly easy for an old man to use. Some how it duplicated some and I can't for the life of me find any manual to tell me how to delete them.
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John Jones
April 24, 2024
This is a fun app that supplies me with surprises and laughter with the pictures that arrive just when I need cheering up.
1 person found this review helpful
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christina berg
February 1, 2024
Keeps downloading all the pictures that I already have each time I log in. Turn off manually delete under settings Still does not work. Because when I log off and then log back in it starts automatically downloading pictures again.
1 person found this review helpful
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William O' Connor
March 19, 2024
Good app, but it's not uploading some of my videos. For photos it's a great app easy to use.
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Allen Bais
April 4, 2024
Love the app and being able to save and find pictures and videos easily. Also like the on this day reminders
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Paul Pears
March 15, 2024
I downloaded yesterday and today I get a blank screen, tried to sign out and back in again, but it won't let me sign out either.
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G. Renata Marlowe
April 8, 2024
A great way to store photos. Easy to retrieve for printing anytime!
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Shadden Watkins
April 14, 2024
Absolutely wonderful!! Thanks Amazon, couldn't ask for a better app, storage, experience etc!
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Eugene P.
January 19, 2024
Not so good. Missing some basics, like multiple selection, or simply emptying the trash (you have to delete one by one or wait for 90 days), no filter on the main page (you make folders and albums but you can't choose to have'em or not on the front page), there's no editing tool whatsoever. So, yeah, not so great. Wondering for how long this unlimited thing will last.
5 people found this review helpful
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Arlene Herauf
November 21, 2023
Amazon Photos is an excellent data saving platform which is easy to use and extremely useful. I love the auto upload feature which backs up all my photos and videos automatically. I like how my pictures are kept safely and can easily be accessed anytime. I also like how the pictures are filed by years, people etc. I also like looking at the slideshows that Amazon makes for me. Some pictures I have forgotten about so this is a great way to refresh my memory. Thanks for making such a great tool.
160 people found this review helpful
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Tristan Awesome
April 17, 2024
Free photo storage is nice. I have 10s of thousands of HD pics of my kids and love having them backed up as many times as possible
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Sabrina Finley
March 3, 2024
Amazon Photos saved my sanity! I have been running out of room on another photo storage site, and they wanted $9.99/month. I've saved over $120/year with Amazon Photos!
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Chris V
February 23, 2024
Still no updates on key features this app lacks. How about a "Download All" and "Select all" feature, is that too much to ask? Such a clunky app without these basic features.
1 person found this review helpful
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Melissa P
February 19, 2024
Having to frequently open the app to continue saving photos is frustrating. I obviously installed the app to back them up so why do I have to continuously confirm that's what I want to do.
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Aryeh Kahn
February 23, 2024
It does bring back nice memories. A pity that amazon owns so many companies/services though. Have to admit it works well, but still feel a bit unsettled at amazon being too dominantly omnipresent eeeps!
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Cliff Holder
March 4, 2024
Read the service agreement. You give them 100 percent authority to do whatever they want with your photos and videos. Including viewing, downloading, transferring, etc.
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Kandi Jones (Kandi Kane)
February 21, 2024
Great app gives you excellent storage space for your pictures. It also composes a look back in time, and memories are highlighted.
1 person found this review helpful
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Kayla Townsend
March 4, 2024
One of my phones messed up and I thought I lost all of my photos of my child when she was little, all the few my mom let me take before she passed away this year. I forgot I set this app up for auto update on the photos. When I logged in and found them I almost cried.
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Jason Kubin
March 2, 2024
What the heck did I just download? Smh what a useless app. No instructions, no guides, nothing, just wasted space in a useless app taking up storage in a limited phone. Just another family l failure by the creators (lmao) at Google. I have it two stars because I didn't want to be rude
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Joy (Rhosyn)
April 23, 2024
Easy to use. Upload automatically or you can customise which photos you want to upload.
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Byron David
December 18, 2023
This app is free for Prime customers and the storage is quite generous. Anything free these days is great in my book. I get regular notifications on photos that have been automatically uploaded.....niiice!
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Olga Lovett
May 2, 2024
Love The extra space. Unlimited space for pictures. NICE!!! Still Love Amazon Photos. Please add more space for videos.
1 person found this review helpful
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Katrina Welch
April 3, 2024
Love this app and the ability to sort my photos (I have so many!) Easy to use, and there are so many options!!
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Joe BlowfromIdaho
April 22, 2024
It's easy and free. Just wish my phone would stop telling me that my photos are not backed up
1 person found this review helpful
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Scott Rose
March 13, 2024
I love this app! Keeps my pics safe and sound and easy to access, find, and organize
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Matthew K
April 3, 2024
I like knowing there is always a back up to my pictures. It is plus bonus that it does automatically.
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Charlie Barrett
May 3, 2024
Even though shuffle is on, it still shows the same photos everyday and I have over a 1000 photos.
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Tamra Johnson
February 25, 2024
Feel that my photos are safe now. 2/25/24..A dear friend lost all her photos recently, including those of a son who died. I'm old and that kind of loss is more devastating than ever. I'm thankful for a safe place for my cherished family and friends photos.
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Delia Sheppard
April 4, 2024
Good app, no problems no issues. Keeps all my photos safe, hopefully.
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Josette Maeyer
April 20, 2024
It's organised app which keeps photos in order and gives you an opportunity to order copies easily.
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Hisgeminigirl221
March 17, 2024
I love this option of backing up photos and videos on Prime. Thank you, Amazon
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cordes2421
March 28, 2024
I like that it backs up all the folders, not just certain ones. Also it does a pretty good job of searching.
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katherine todd
January 29, 2024
This app auto uploads your entire gallery with no option to only upload specific photos manually. I would use this app if I could only upload photos taken from the time of install, and exclude photos already in my gallery, but that is not an option.
1 person found this review helpful
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Ca Ling Ngo
December 11, 2023
The latest update constantly notifies me there are new device folders I should review which there aren't, it's really persistent and annoying. There's also no easy way to look for your videos.
3 people found this review helpful
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Jason V
February 17, 2024
Doesn't work. Won't upload photos. Uploaded videos just fine but as the name suggests...this app is for photos. EDIT: Now works, bit tough to create albums and know which pis have been added.
1 person found this review helpful
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Alicia Wolfe
February 23, 2024
Google was going to try to charge me and block my email and not back my photos. Thank you Amazon photo for allowing me to store my photos and back them . My 5 year old granddaughter just passed and there's a lot of pictures of her and I don't want to lose thim
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Susan Brown
April 25, 2024
I really enjoy this app cause not only do they get saved on my phone but also they're my screen saver on our tv.
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Norvin Tinoco
March 22, 2024
Its a great app to save your phos with unlimited storage they are probably tracking you but....
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JaxQue03 Rock
March 29, 2024
The ease of use and ability to access photos is amazing. This service is a must have for parents and grandparents alike
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Andrew McPhail
January 18, 2024
Does what it says on the tin. I particularly like the way you can edit the album images and the image timestamps. Just allows me to order stuff the way i want.. well done Amazon.
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Michelle Carey
March 14, 2024
Great photo storage app, better than Google photos. Very convenient to order pictures from Amazon from my app
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E C P
February 12, 2024
This is the only app installed that is never able to detect when WiFi is available - uploading is always paused, waiting for WiFi (when I'm on WiFi that's functioning fine for all other apps that require WiFi) - so annoying!
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Will Merritt
March 29, 2024
Don't really need it, never would have sought it out but it is fun to see what I was doing. Bonus that it is not intrusive.
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Eileen Young
April 30, 2024
Easy to use. I have it linked to my fire stick and can see them large on screen.
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Dorothy Naegele
April 17, 2024
Love the arrangement of memories and the easy use and navigation around and in the app!
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Brandan slater
April 27, 2024
Very good, stores all my families photos and videos all the way back to 2003!
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Rain Chenette
February 19, 2024
Saved by date ,makes videos for every month. I love this app! Does everything for you. You can edit send to groups ,friends, family, or just one person. Try it! 💖
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Judith Dolan
April 17, 2024
Can't figure out how 2 use it yet. M illiterate about technology issues & they change it as soon as u figure it out 😭😭😭😭😭😜
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Les Lobdell
March 16, 2024
Easy to share even in collage format and it has a great memory.
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Kathryn Julie Greatbatch
May 2, 2024
So easy to use,great features, especially for a crazy cat lady who takes loads of furbaby photos
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Michael Luber
March 17, 2024
Love using this app to create slideshows of my pictures and then display them on all of my FireTV devices!!
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Shaunda Henry
February 17, 2024
I love that I don't have to do anything but remove the junk pictures and it automatically shows my pictures on my TV as a screen saver. I love seeing all the old photos.
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Beverly Aaby
March 15, 2024
Knowing that the photos from my past will not be deleted as they were when I got a new phone they told me that they were transferring them and deleted by accident
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Hilary G
May 5, 2024
When I first had this is was great now I can't get it to upload new pictures and I have tried every way possible
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L Z
March 29, 2024
Its a good app for photos. Though when you are sctollong I wish you saw the year you scrolling by.
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Michael Williams
April 19, 2024
I just everything about Amazon. Convenient, price saver, delivery service what more could you ask for?
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Lubin Tasevski
March 10, 2024
It's nice to be able to backup photos from multiple devices easily. Too bad the video storage is lacking.
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Arthur Scott
January 6, 2024
So far so good. I've yet to mess around with it (prints/edits etc) but I'll use this as primary storage. Not sure if I am able to delete my Google photos without losing the Amazon storage.
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Sue Tripp
February 20, 2024
It takes a long time to download the photos but maybe that's because, initially, there were a lot of them. I haven't figured out how to separate them into particular albums. Not even sure if that can be done.
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Scott Williams
January 28, 2024
A good try, but lacks effective tools for creating and organizing in-album collections. Doesn't play well with Fire TV but, hey, it's free.
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Georgina Cocks
April 8, 2024
I had completely forgotten I could use the Amazon photo app. A great extra from Amazon. Thank u
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Christopher Tuten
April 15, 2024
I can take the pictures but the phone and usually before I get home most of them end up rolling on my TVs screensaver yeah
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Devin Cayen
April 27, 2024
Horrible. All my pics are being shared to everyone in my family on their tvs and I literally can't turn it off.
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Tina Lauramore
March 31, 2024
So far this app has been good for photo storage, it makes it easy to access the photos.
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Simon Long
March 1, 2024
Have had to srop this rating, as the change to Amazon photos from a drive storage has left my whole drive in a mess. I have little faith that all my data has been recovered. I have no link directly to Amazon Photos, just to "Amazon Drive" which redirects you ad I am unable to view large Video camera recordings, I have to download them again to see whats o them, I will not be renewing if this doesn't improve!
85 people found this review helpful
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David Wentworth
April 24, 2024
Was easily instructed how to use Amazon photos stored and add to my fire stick as a background when idle.
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Julian Wilkins
May 13, 2024
Good app save all my photos on it. Then use it to update my social media.
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Stacey Foster
December 18, 2023
Am sooo glad that I download this wonderful app , I had some apps before this one, and they were just ok , but I findly found Amazon Photo to me this is the most wonderful app to have and. Am very happy with this wonderful App, Amazon Photo your the very best app that I really love , and am sticking with this app , Amazon Photos your the very tops , and am staying with this. And A big shout out to Amazon Photos, THANK YOU FOR BEING THE NUMBER ONE... Amazon Photos it's the very tops😃😃😃😃
7 people found this review helpful
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Amber Ferrano
April 5, 2024
I haven't figured out where they go as I see only the folders I make and place stuff in but that works great.
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Scott Schaus
December 24, 2023
Having Amazon Photos saved my world. My phone stolen in Vegas, and was able to recover almost 100% of my pics and video clips. I backup everything to here! I highly recommend anyone to do the same!
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Kimberly Brown
April 22, 2024
Great back up for all photos on my phone... still learning all the features...
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Sue Bakin
May 2, 2024
Really easy Find all your photo,s in one place Saved photos so keeps them safe Better than paying for Google photos in the cloud Thank you
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barbara cilento
May 13, 2024
All of my most precious memories are saved in one place. This make looking back on them a pleasure.
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Joanne Bacquenois
March 19, 2024
Took me such a long time to realise that this was an easy process to facilitate to keep my photos safe.
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Sumar Cornwell
February 17, 2024
User friendly. I appreciate how the photos on my phone will automatically move to it & that it's easy to order prints as well.
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Ivan Allen
April 12, 2024
Peace of mind to have more space for pics as my phone keeps saying not enough space. Would like more video space
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Jon Shank
February 5, 2024
Had unlimited photos which is great. Would be nice to get a video feature added that used separate storage organization to make it easier to find them.
1 person found this review helpful
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Kat
April 28, 2024
Great app for having your photos on various devices, with Prime Photos app. // 2024-04-27 my favorite photo app.
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Barbara Batista
April 20, 2024
I like that it has unlimited photo storage, I don't like that it doesn't have unlimited video storage
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todd ollendorff
May 16, 2024
ROTTEN -- Rip-off. Prints are worse than any I have ever seen. They do not offer refunds even if it is their fault - only store credit so that you can get their ******.
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Adham Abdelaziz
April 13, 2024
Amazing app. Makes it very easy to find photos among my thousands of photos.
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Erin Metz
December 22, 2023
So easy and lots of storage! I love taking pics and having them load automatically. I also enjoy the on this day updates and the ability to see those by year.
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Paul Guzman
December 29, 2023
The new, "Amazon discovered new device folders..." notification is too persistent. It pops up every few minutes. I don't want to add any additional folders to photo sync.
2 people found this review helpful
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Gregory Palladini
December 23, 2023
1+Nord-N20 : It's nice that Amazon gives you 5GB of storage throughout it's Apps. It's clearly meant for upgrading, which I understand. It'd be nice to have 5GB for - Video, Music, Drive & this..
5 people found this review helpful
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Kiara Vega
January 25, 2024
I love how this app saves all my photos across other devices and I don't have to worry about losing any important pictures like the ones of my grandparents and it works in case I switch out phones, so this app works for me .
1 person found this review helpful
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Chris Healy
January 13, 2024
Good, but could be better, have to select each photo individually, would be better transferring over whole albums without having to search/create a new album for the pics after
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Ersula Ross
December 23, 2023
I've always liked it when it's time for an update you never know what is going to change. Amazon Photos just seems to get better and better. Amazing the way you take my photos and create an experience that I'd never forget!!! 💓💓💓
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Anita H
February 14, 2024
Helpful and easy to use. I love the "on this day" function that brings up pictures from last year and many other years that were taken on the same date and around the same date.
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Sally Page
January 22, 2024
Auto uploads soon after I've taken pics or scans. Think once a week would be better bcs I don't need to keep even half of them. Don't know if I can change the schedule for the uploads, but I'll check into it. Works well if you need this sort of thing.
1 person found this review helpful
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Ray Z
January 12, 2024
Please bring back the old app! This one is terrible. The main problem I have is I can't tell what photos are on my phone and which are in the cloud. The old app had a cloud icon on photos uploaded.
2 people found this review helpful
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Erica Youngblood
January 4, 2024
Auto transfer of pictures is very simple and doesn't require any time. I do plan to take some time to delete pics and look into functionality, but currently I am very pleased.
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Linda McCoy
January 28, 2024
I love Amazon Photo, I just wish they can get unlimited even if you want 2TB's of space you can get it. But I love it as a screen saver when you watch the fire stick, ABSOLUTELY AWESOME! 💯
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Andrew Beeler
January 4, 2024
Amazon Photos is a 5 star app now, not just for backing up pictures & videos. The app upgrades made it easier to use and added new features. I really like the "On this Day" notifications to see photos from previous years so I get to relive the memories and share them with family too.
2 people found this review helpful
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Arnold Prasad
February 7, 2024
They have dumbed this app down so much that it is useless. I can't even find the search capability. This app is somewhat useless with the recent changes. How's helping to replace google photos with this app but I can't.
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Jordan Garrett
January 11, 2024
The only issue I had was getting all my pictures uploaded, instead only my camera roll was being uploaded but I was able to get it working. Ever since, all my pictures have been uploaded fine.
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Nick M
January 3, 2024
Really good way of viewing pictures, better than a digital photo frame, and easier to select or deselect photos to be included in the slideshow
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james s
January 8, 2024
Without getting into details. I have published an online novella l that uses a lot of illustrations and It is helpful in keeping track of all those illustrations.
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Broward Nation
January 29, 2024
You know I like the app so far I'm hoping that they give me a folders that I can organize my photos in but I haven't fully use it so maybe they do but I just haven't fully use it that way but the fact that I've had time for at least 5 years and I've never use this is perplexing to me cuz it's like no brainer
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Jennifer Boehlke
January 16, 2024
I wish that when the memories come up as a phone notification and it goes through he slideshow that you would have the option to click on a photo and delete it right from that screen.
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Desireé Pagán
January 12, 2024
Love the unlimited storage option! Haven't had a chance to fully explore the app yet, but it's working for what I need right now & is a great reward for being a Prime member!
1 person found this review helpful
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Heidi Knopp
January 3, 2024
I love having all my photos in one place with unlimited space. I have had some difficulty accessing pictures to create items.
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Dwayne Pipe
January 7, 2024
Pretty easy to use, maintains a timeline or album view, quality of uploaded items maintained. Sharing options a bit hit and miss though
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Pav Sawicki
January 18, 2024
I like having all my photos in one place even if I change my phone. All my photos are saved. It's easy to also have pictures printed through Amazon.
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Rob D
February 12, 2024
I like how I have an extra cloud to store pics. A place where I never look. I have so many clouds it like a storm front is coming. I've not used the app but for storage. Haven't used the tools etc.
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Brenton B
January 20, 2024
Yeah nothing like Amazon uploading every single photo on your phone including things that should not be shared with family. I never gave them authorization to auto save any of my photos yet apparently they thought they had all the rights to do that.
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Ashley Philosophy
December 20, 2023
Can't fault this photo & video storage service. The best thing about it is that you get it included in your Prime membership & the photo storage is unlimited. BARGAIN!
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Bernardo
February 13, 2024
It's nice to have unlimited photos in my Prime subscription but there ate alot of functionalities that should be release like the ability to upload albums, select all option...
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Ted Hackett
December 22, 2023
It's CHEAP just like everything Jeff Bozo makes. Did you ever ask Alexa a question like you'd ask Google or Yahoo? 'I'm sorry, I don't know that'. I tried to create an album or folder on the this phone app version - Couldn't find it. Found it easily on the PC version. Pffffttttt!
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Annable Montrerllo
December 30, 2023
Had been hacked thought I lost everything, if it wasn't for Amazon photos that had backed up everything I wouldn't have half my kids early life photos. Thanks!!
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Diana Mutheu
December 21, 2023
I can have all my photos divided into years..memories are shared from time to time and I love the fact its free since I have amazon Prime... they keep adding value to customer experience.
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Rochelle Day
January 7, 2024
Great app just wish there were more options. I've ordered several 8x10s and they came out beautiful!! Would love to make puzzles, coffee mugs, and others from my pictures.
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GABRIEL BRYANT
January 29, 2024
Lots of great features. I don't use that often. One draw back is storage. I watch my input very closely. So I don't get the storage alerts.
1 person found this review helpful
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Silver Pigeon
February 5, 2024
OMG what have they done. I've used this for years, now they have redesigned it, it is awful. Simple tasks are so much harder. No landscape photos What were you thinking. Update: I still hate this version of the app
3 people found this review helpful
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Emily Nalan-May
January 8, 2024
I LOVE that I don't have to think about losing photos with the auto upload. I invested in this option when I broke my phone and almost lost years worth of my childrens photos!!
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Peter Howell
February 6, 2024
Great storage app that keeps my photos accessible and, very importantly, in perfect chronological order (no matter how mixed up that gets on sd cards, etc)!
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Kevin Karnes
February 6, 2024
I'm paying for this service along with my Amazon subscription. So at least my data won't be harvested and sold, unlike Google Photos. I'd much rather use this than google. I guess that's a vote for Amazon.
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Jamie Dillon
December 16, 2023
*****I L ove to see what the "On This Day" photo will be each day. Some times It's a great memory other times its a pic that will make me sad bc time changes and people change .. It may be a photo from last Year or X amount of years ago. Either way, it tugs at my heart! Especially since I have photos from the time my daughter was Born till now ... and she's 11. Definitely Bittersweet! 5 stars *****
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Robin Helfers
February 7, 2024
Wish it was simpler to download multiple photos or share them. Also, editing photos is too technical, I'd prefer a more intuitive app.
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Michael Lu
February 15, 2024
Pretty absurd it doesn't allow you to select which albums or photos to upload. Instead it just starts uploading everything immediately. Will be removing immediately
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Natalie Casias
January 17, 2024
Part of this review is from 2017!! Great app!! Easy to access and a safe place for my precious photos!! Fast forward to 2020 and I still LOVE this app!! New review to add! It's Jan. 2024 and no change! I still LOVE this app!!
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sanantoniopedro
January 19, 2024
This application pops up photos that I have completely forgotten I took. I look forward everyday for the photos I took each anniversary in the previous years. They bring a smile to my face more often than not.
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Paul Shepherd
January 8, 2024
I'm trying to log into an account different to the one on my phone so that I can upload photos from my device to the other account. However the app isn't letting me do it. It keeps logging me into the same account. Uninstalling it. Grrr
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James Colletti (Jim C.)
March 19, 2024
App won't open on my Samsung Note 10+. It says it's built for an older version.
1 person found this review helpful
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Zen Deb
March 18, 2024
Easy to use, set it and forget it. I like the "this day" memory feature a lot. Thanks A
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Samantha Wheeler
May 14, 2024
Absolutely love the unlimited photo storage but I wish the video storage was more and 5g
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Richard Hughes-Chen
May 9, 2024
Whilst Google is limiting storage this is a great way to keep all your photos
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sharon conward
May 8, 2024
Good so far. All my photos roll on my smart tv too that brings me memories.😊
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mike wilde
May 8, 2024
Love this app, it upload all my photos automatically so I know that all memories are safe.
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Christophe Nguyen
May 13, 2024
About the photo it's incredible but for video I think 5GB is a little short
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Adrian Thompson
May 3, 2024
Would like to be able to delete duplicate photos more easily
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Lovely “Heathen” Heathen
May 14, 2024
Easy to use an set up folders like any other photo app can choose favorites
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Krystal Shangle
May 6, 2024
I like the lay our and the ease in finding what I'm looking for.
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John McDowell
May 3, 2024
Never had an issue and it organizes my photos beautifully!
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Randeep Bhatia
May 5, 2024
I am a prime member and still I'm limited to 5GB storage for photos, while members from other countries have free unlimited photo storage. Not fair.
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jennifer cheshire
May 3, 2024
Lovely, convenient way to store and share my photos.
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Jackie M.
May 15, 2024
I love how this app shows me pics from that day years back. What a great keep sake it is.
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Judy Biggs
May 11, 2024
Love the storage for photo but there is not enough space for videos
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Geoffrey Parry
May 10, 2024
Easy way to store photos have been usei ng goggle so with upgrade this seems perfect
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Nisey Trigg
May 12, 2024
Brilliant app! Regularly updates showing lots of lovely memories!
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Miaka Jones
March 20, 2024
I like how the app shows pictures from the time of day a picture was shot years before.
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Sara Strzemp
May 7, 2024
Love it. Love bring able to switch my SD card and still have all my photos on my phone
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Edward F
May 8, 2024
A nice app to organize and backup your photos..... 😁
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Deborah Hotovy
May 13, 2024
I feel confident that my photos will not be lost due to a phone problem.
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Stephanie Votrain
May 16, 2024
Absolutely easy to use and I know my photos are backed up
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Linda Murray
May 8, 2024
It's a little confusing! It's not easy to find my photos.
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Brian Clark
May 12, 2024
Easy to use and basically does the work for you..
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Quentine Holley
May 15, 2024
Able to download alot of memories. Great app!!
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Mr Daniel Smith
May 7, 2024
Great cloud application and photo organiser!! Brilliant 👍🏻thankyou✌🏻
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Paula Wright
May 14, 2024
Like the organization and the memory pop-ups.
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Noah Teklu
May 12, 2024
I was hoping to buy more space but I can't find how to and my other account was blocked for no reason
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You Bettercall Tyrone
May 9, 2024
Easy to navigate and find pictures
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Harry Houghtaling
May 14, 2024
Good app for quick modifications of photos.
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Judith Bauer-Basham
March 26, 2024
A wonderful, wonderful App - Amazon Photos - it reminds one what was and could be again.
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Millie Amburgy
April 20, 2024
So far, so good. I am always afraid I will accidentally delete vacation photos from my phone.
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ධනුෂ් ප්‍රේම්
January 11, 2024
Excellent app for backing up your lovely memories of your entire life in one place for an affordable price. You don't need to buy backup hard drives or worry about losing them before backing up. You don't need to compromise the resolution of your photos and access from any other device. You can easily delete your photos on the phone after uploading and free up your phone memory. When you have an Amazon Prime account, you can enjoy its other benefits, such as shopping and prime video as well.
4 people found this review helpful
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J Quigley
April 27, 2024
Great app but very annoying that it notifies me several times a day that i have ran out of video storage
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Carla Poston
March 16, 2024
Great feature. Saves my pics automatically. No work or worries for me.
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Gayathri Karthik
April 20, 2024
The feature 'on this day' that curates pics for that date from several years is amazing. Love it
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Susie Mchugh
April 9, 2024
Very easy to install and use this app. Works very well and uploads photos quickly
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Peter Roberts
March 19, 2024
Easy to navigate through and leaves extra space on my phone and tablet.
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Shannon Nusser
April 9, 2024
I still love the daily memories etc, but I miss the people search feature it once had.
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James Woodrow
May 10, 2024
Can cast to my Amazon Fire TV, but rotation of the photo needs to be modified
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Kepa Totorica
May 14, 2024
Worse than Google photos. But with free photos for prime members, it is pretty sweet
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Fran Vanloan
April 12, 2024
Easy to access my content🙂 I'm a senior, so my use is simply to know where to access my photos.
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Darren Sybouts
May 9, 2024
Hard to find photos. Should be set up by latest to first photo.
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James Desmet
April 4, 2024
I'm really pleased with your seervice! It's quick, easy, & top quality!!
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Rebecca Thompson
April 26, 2024
It has been very nice, and it makes stories for you that give you options so far so good .
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James Norton
March 12, 2024
Love the "remember " feature. Disappointed with video storage limit though.
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Lee Phillips
March 26, 2024
I thought I lost my photos and videos, when I changed my phone. I was wrong because I uploaded to Amazon prime service.
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Blair Szymanski
April 29, 2024
I won't use any other app for pictures, on my phone. I just love it. I don't know if I'm being naive or maybe I need to look for other apps I just don't know which ones to try or not.
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Keith Ikwoanimo
May 13, 2024
Easy and simple to navigate and use.
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Sebastian Salinas
February 5, 2024
Too slow to load picture. Takes time to process them and videos you can't watch them right away, you need to wait 2 mins to finally be able to watch it. I am saying this because I am the kind of person who takes a photo or shoot a video and want to see them right away to see if they are ok or need to be taken again.
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Dennis Olson
February 25, 2024
Good luck with this POS and your Screensavers on your Firestick. "Albums" pop up out of nowhere, like "Locations", and YOU CAN NEVER DELETE THE ALBUM!
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Shelley McKenna
January 13, 2024
More direction around what videos will not upload due to space would be a big help. It's very confusing what's not being loaded and the continual message about pausing.
1 person found this review helpful
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David Gowers
April 24, 2024
Easy to download and use. it's great for keeping the precious photos safe.
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Pamela Darwin
April 9, 2024
It's wonderful to have, and you can also expand the memory for a monthly fee if you need more space.
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Joyce Warden
April 3, 2024
Only place I can count on to save my photos. It's super easy. Thanks Amazon 😊
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Brittany Moore
January 12, 2024
I love how you can choose your favorite photos and then the photo goes into the favorites and you can just pull up the picture in seconds without having to scroll through all of them.
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Yvonne Nicholas-ELms
March 26, 2024
Easy and quick to upload Everything in date order ànd it is easy to find.
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A Google user
November 2, 2018
I really like this app. Just two things can get better, one to have more options of how to order the albums (for example descending order by name) and two, when I upload photos via the app to be able to create a folder with the name of the album instead of having all of them uploaded to the same folder (something like Mobile Uploads)... Other than that, everything is perfect and easy to use.
3 people found this review helpful
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Patricia Smith
April 8, 2024
Still figuring it out. The daily reminder of memories is annoying, how do I turn the off?
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A Google user
March 14, 2019
Generally does what you expect, but it could be waaaay clearer on where your pictures reside and what happens when you delete stuff. Still it's come a long way and I like the "on years past" functionality. Edit: had to roll back to the last version still named "prime photos" as the newer ones have a deal-breaker bug where when you click on a picture for full-screen viewing you get a completely different picture which might be 100 flicks away.
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Sean D'Silva
February 28, 2024
The app does not show all my photos. Just a few are available and others are blacked out. The app overall is very buggy as well
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Julia Lawrence
November 19, 2022
I preferred the old presentation format. So knocked a star off. It was easier to delete unwanted media under the old. Having lost photos before this app takes all the worry away. I set it to upload with WiFi and as soon as it's connected up they go. Online you can allocate folders etc. The what happened this day notifications are a nice reminder. Also using the Amazon service they are accessible through a smart TV. And it's free with Amazon Prime. What's not to like!!
7 people found this review helpful
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Chris Kartalidis
September 14, 2020
Great app (now with new interface) and reliable. For everything except videos that is. If the video captured with my smartphone is large ,it will not be uploaded and a message appears that the service cannot be connected. Also double standards in terms of pricing. For the same service (full pack) and same country, i paid more than a friend of mine did. Still no final reply from amazon. Will switch to photos only when the subscription ends.
2 people found this review helpful
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Tabatha Fleenor
January 13, 2024
Always had a positive experience with Amazon. My orders have always arrived on time or before. Best part is can easily earn Amazon gift cards to purchase anything what want!
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Nancy Mathis
December 30, 2023
Wish it was easier to move pictures in albums, having to redate/ retime to put things in a different order individually is annoying.
1 person found this review helpful
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Google User
November 10, 2022
Ok kudos for free storage we will see how long that lasts. Update November 2022. This app works when it feels like. It takes numerous opening and closing of the app just for it to recognise new photos have been taken. It also ignores the fact "auto save using mobile data" is selected, unless I manually select "upload" by clicking on a single photo. It then warns about uploading using mobile data. The desktop app is just as bad. Meh
1 person found this review helpful
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Bala Vasireddi
October 27, 2020
Occasionally seems to exhibit strange behavior when I try to edit the "memories of this day" video which is autocreated by Amazon Photos app. In the past I was able to edit and select my own photos to be included in the video. But every so often whenever I select/deselect photos, every few seconds it keeps refreshing automatically and I keep losing my choices. Very frustrating. Any thing I am doing wrong?
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Ashok Mirpuri
November 20, 2022
I'm astounded how any app designer could think this horrible app could be better than the older version is replaced. There is no option to add to family vault. Want to select all pictures taken today or this week? Yes you can - provided you are happy to do so one by one! Astounding you cannot select them with one tap! And of course there 8snt any way users can rollback this version! Genius! Even the support function in the app does not work!
4 people found this review helpful
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Donna Locke
November 22, 2022
Like many others, I hate the revamp update. I used to be able to see my phone albums on the app and when I was deleting pictures, I had the option to delete from my phone at the same time. I can't seem to do that anymore which is super annoying when I'm deleting duplicates or things that I don't need. On top of that, I tried twice to leave feedback through the app and got errors each time which deleted what I wrote. I hope they switch things back. I really liked it before.
4 people found this review helpful
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Ana Vazquez
November 12, 2022
Extremely counter intuitive and complicated. The only positive is unlimited storage for Prime. I have installed this app in my second device, tried to upload selected pics to an existing album (simple right?)... and it's impossible. Must upload the pics (they mix with the existing ones) and later find them (amongst hundreds) and move them to an album. Simply rubbish. 2 * for storage size. Zero stars to the app
22 people found this review helpful
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Philip Silverman
January 1, 2023
Decent App But Previous version a lot better. I don't know why developers have got to constantly change apps that are running really well. It's changes for changes sake and I know it gives someone a job but really the last version was tons better, they need to remember KISS (Keep it simple stupid). It now has an overly complicated layout that's much more difficult to navigate and use.
1 person found this review helpful
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Justin Corbett (Corbob)
February 25, 2023
Since the update that changed the entire app, many quality of life features for one reason or another were completely removed. You can no longer select all, making uploading, sorting, moving, and more very tedious and annoying when managing many images. You can no longer quickly cycle through your images by date, making you need to scroll all the way down to view older images. You can no longer playback an album or selection of images in a slideshow. These things makes using the app unenjoyable.
142 people found this review helpful
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Kobir Ahmed
November 18, 2022
Absolutely shocking! Iv used this app for years and has been great. New update completely messed it all up. Constantly trying to upload but can't and just going round in circles with constant notifications. The videos and photos are not even sorted by date correctly so makes viewing really hard. Shocking to say that in all the tech that we have nowdays, a photo back up app by Amazon can't do basic backing up??
85 people found this review helpful
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Nasim Mahmud
October 9, 2020
It comes with a big brand name. Therefore it's more important that it works fine, each time and all time. In my case, I found it difficult to get its promised service. It doesn't back up seamlessly, in time. In many occasions, like now, it started to upload, only when I stated using the app. Another very serious problem is, it starts to upload folders (say, WhatsApp images) that I don't want and NOT selected for backup. Seems like a flaw to me.
357 people found this review helpful
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T Cross
November 27, 2022
Why make it more complicated to know which photo's I've uploaded and which I haven't! It worked really well before the upgrade! Looks slick but backwards step in user friendly approach now uploading all my photos including all the rubbish ones! Can't see what's backed up and what's not easily anymore! Shame. Also can no longer quickly create a link to share my albums it just loops endlessly and doesn't allow me to share with anyone. Amazon please go back to the old app!
21 people found this review helpful
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V B
January 3, 2023
Please bring back the option to delete files stored on the device from the Amz Photo app. Indeed it's not practical to have to delete the same photo from both Amz Photo and device in multiple steps. Also, please bring back the possibility to navigate through folders from within the App. At the moment it is just way worse that it used to be, and Google Photo seems more user friendly.
1 person found this review helpful
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Emmanouil Sarris
December 28, 2022
Just works. Latest update it's just not friendly to the user. Albums are hard for management. Latest android phones can't upload photos from the gallery, to the app (need to go through the app directly). You can't upload pictures directly to an album; you need to first select one by one all the pictures you want uploaded, and then after they are uploaded select them Again one by one on the app, and add them. You can no longer see the peoples names, just snapshots of heads. And many more..
4 people found this review helpful
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A Google user
August 11, 2019
Its excellent to know my images are safe and sound, in the big wide world of Amazon. I've had hard drives fail on me and lose the most important photos. Now I need not worry anymore about any lost photos, as I have them automatically upload from all of my devices & folders on backup hard disk drives. This software is excellent. Thank you Amazon Photos, you're a life saver. Plus I get Amazon Prime benefits added into the bundle.
7 people found this review helpful
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Tiuri Elvander
December 17, 2022
After Amazon Music now Photos is utterly ruined as well. The interface is more complicated, all my albums are missing, can't seem to create new ones either and the overview of which photos have been backed up is gone and these extremely annoying in-your-face Daily Memories are the worst and cannot be disabled. Amazon clearly wants its users to stop using its apps, there is no other reason to release apps this bad. The latest update asks for feedback but fails to save the feedback. Another fail.
1 person found this review helpful
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Jam Chavez
November 10, 2022
Used to be 5 Star then the update came. It's so hard to search for your photos. You have to do it individually. I cannot transfer/Save the folder itself from my Computer to the Cloud. I have to do it Manually. When it's on the Cloud. You have to search for every photo and make a Folder/Album from there on. Which is a bit frustrating. What's good about this is you can transfer the Photos without compromising the Quality. Which I really like. There you hit it right.
19 people found this review helpful
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- “‪Y8ZY‬” YATES -
October 21, 2023
HORRIFIC! Don't waste the time out of your day installing it. This used to be a simple easy to use photo storage app (As it should be!) & now for some reason it has been turned it in to an un-useable, un-navigatable mess! It doesn't have a single redeeming feature. I can only assume that's Amazon trying to discourage people from using it. Especially with the cloud service being terminated
208 people found this review helpful
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Andy Carter
December 7, 2022
This. Is. Dreadful. A re-write of the app, and it now focuses strongly on photos stored in the cloud, and 'on this day' functionality. Other functionality still includes controlling which photos are uploaded. This used to be done by selecting displayed photos (on the phone, cloud, both) and pressing upload. Now you have to press theAmazonsymbol, go into Settings (!!) and then Upload Manually! This isn't a setting, it's functionality! The release needs reverting to previous. Awful...
37 people found this review helpful
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Michael Holmes
November 11, 2022
Until the recent update, I had this app rated at 5 stars. It retains most of the features of the old version and the new interface looks clean, modern and is easy to navigate once you've had a play about with it for a few minutes. Throw in unlimited photo storage for Prime members, it's pretty awesome. However, it only gets 3 stars now, as photos no longer rotate when I turn my phone meaning that a photo taken in landscape mode has to be viewed in portrait mode. Why? Please fix this.
81 people found this review helpful
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A Google user
December 10, 2019
12/16/18: Unlimited photo storage for Prime members is wonderful. Overall, a great app, but as soon as I paid for extra storage for my videos they keep reuploading constantly, even the folders that I chose not to auto save. Update 12/10/19: At least once a month my Auto Save folders setting resets and the app starts reuploading everything again. No duplicates recognition whatsoever, and no way to cancel the reuploading unless I don't want to auto save the folder.
30 people found this review helpful
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Anthony Muñoz
February 3, 2022
I really love that with prime you get unlimited photo storage for original photo sizes. As a photographer, that is honestly a huge deal, but the only thing I would have some feedback on is the interface. Navigating the photos is easy enough, but for someone like me where I need to organise all of my photo shoots, I find it to be more complicated then I'd like. If they could just make organizing photos much more simple and creating folders as well, it would be perfect.
264 people found this review helpful
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A Google user
December 25, 2018
I love the fact Prime subscribers get unlimited space for full resolution pictures, including RAW files. The app needs further development and massive bugs fixes. The auto-save option is faulty (freezes at 99% of the first picture). Also, it would be nice adding some more features like uploading pictures straight to an album. At the moment you can only get some functionality only in conjunction with Amazon Drive. look forward to seeing some changes soon.
156 people found this review helpful
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A Google user
April 26, 2020
I would give this app no stars, if I could. Since installing, it has randomly uploaded some, but not all, photos from my phone and has messed up what's left. Where I should have photos, I have screen after screen of blackness or a grey triangle with an exclamation mark in it in their place. I thought this App just backed your photos up to the cloud but it has left me without so many memories. I'm gutted. In addition, it fails to connect for any length of time and only transfers a few photos
96 people found this review helpful
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A Google user
September 23, 2022
Now that Amazon Drive is being discontinued, this app is the only option for sorting any photos backed up to Amazon. The sortation options here are SEVERELY lacking for anyone with a large photo collection. You can't even have subfolders, and while there are automatic facial recognition tags, you can't add custom tags, so the tag feature is useless for any photos that aren't of people. Amazon Photos has some nice features (e.g. built-in editor) but is not a substitute for Amazon Drive.
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Sam Gillies
January 18, 2023
UI is not intuitive. Not integrated with sharing options. Only able to share photos that are on your phone and not from other apps/sources such as Google photos etc. And yes I've tried sharing via WhatsApp to include in phone folders (no luck) downloading from the apps themselves (not available from Google photos) and screenshots (why should I have to resort to this?). No option to choose another photo source to display on Alexa show. No option to add collaborators. Just a terrible app.
7 people found this review helpful
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Ashley Sokal
December 16, 2022
Much better since the upgrade, as photos are now shown most recent at the top in albums. Thank you for making that change. It's still not a great use experience for albums - please add the ability to sort albums alphabetically. I'm not sure what the sorting logic is right now, but it's definitely not alphabetically. Also would be great to have the created date show as you scroll through the photos to know where you are at in the timeline.
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Hristo Nikolov
November 1, 2022
New design, new bugs. It suddenly stopped to switch to landscape mode. It should be called Amazon selfie app. Also, it start showing constant notifications that it won't upload my videos, because I run out of free storage. Dismissed the notification and it ding again in couple of minutes, so I completly switched off the notifications. Unfortunately, it didn't prevent the app from showing me that it completed the photos upload, which even totaly refused to dismiss the message.
66 people found this review helpful
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Ruba Halabi
December 18, 2020
Clunky to use, isn't easy to navigate around and move photos. However does upload quickly and is available across all platforms, family vault is a nice touch. The filters and people recognition are very good. No facility to order prints in the UK as far as I can tell, and does not 'talk' with any of the online photo printing sites. Still haven't figured out the best way to get photos transferred so I can get them printed.
168 people found this review helpful
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Shelley Kettle
September 1, 2021
It works well most of the time, we have the pics on oiur tv when its paused. I do have to adjust it to make sure it pulls through from all of the folders instead of just 1, or sometimes it gets stuck on the same 4 pictures which is weird. So there are glitches that amazon could work on to make it work better, but i like how easy it is to stick a picture in a folder and then have it appear on the tv like it's a digital photo frame.
42 people found this review helpful
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Steve D
September 18, 2020
Capacity: great / Functionality: v poor Prime users have unlimited space available, which is great. Using the app is clunky and a poor experience (similar to the Amazon shopping app). When backing up photos via wi-fi it seems to swamp the connection stopping other devices on the same router, even though it does the backup at a relatively slow speed. Recently (Sept 20) the app is unable to properly backup, getting stuck in a loop of trying to upload a pic, with others in the q unactioned.
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Pam Buckshon
December 27, 2020
Hate that Amazon Photos is constantly refreshing if you have to use another app or check notifications. If you are partway through creating albums or setting up your Fire TV screen saver, it resets to the top and you have to go through all of the photos again to continue. And really there's no other reason to have this app on your phone that I can see. Huge waste of time and effort.
37 people found this review helpful
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AJ Moore
January 1, 2023
It is the easiest way I have found to get photos off my android phone. The process is fiddly. And I don't seem to be able sometimes to end up with a JPEG file, just some sort of htm file. Shame Amazon Photos is going to be withdrawn, really. They do the same with credit cards, of course. Set up something with good features, then withdraw it. Why??
32 people found this review helpful
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jonathan james
June 28, 2020
Dependable back up for all your photos. The app features easy and effective back up from all your devices, so you don't even have to remember to do it. You can organise onto albums and there's date ordering by upload and date taken. My reservation, all one of it, is that I'd like more file information to be available, specifically for type and size. It would be easier for me to delete images I don't want to keep.
280 people found this review helpful
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A Google user
May 10, 2019
I like that the storage is unlimited and high quality but some features don't work that well such as the "Places" feature. For some reason it hasn't been able to pick up on any of my photos locations from Mexico to Russia to Alberta, etc. I don't think there's a way to add it in manually either. So that's disappointing... otherwise I enjoy it and the Photo of the day notification is awesome reminds me of the Facebook memories :)
130 people found this review helpful
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vien thai
May 31, 2021
It's great for uploading photos to Amazon when I have prime. But the downside is when I want to browse photos through the app on Android it's a total different story. Quality is just junk, even if I tried downloading any source of high quality photo, it ends cheap quality. I'm not a computer user at all times, I'm more as a mobile user, so on my experience on my end is not great. If I was to use on my desktop, sure everything is as advertised.
23 people found this review helpful
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Caitlin Biehn
December 2, 2022
Not user-friendly & lots of bugs - Auto-save features isn't working properly. I can either automatically save ALL of my photos or NONE. If I have it set to upload specific albums, it won't. Very difficult to browse the photos as the way everything is sorted is not efficient. I don't care about my memories from this day last year, I care about backing up important images and sharing them among my devices. The latest major change left this app undesirable.
33 people found this review helpful
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Pedro 2005
January 11, 2023
As it does happen often, you change a great app, and you screw it. Amazon app was good. Minimalist. One could navigate easily and create folders as far as I am aware. The update made app cumbersome. Harder to navigate. Cannot create folders anymore. There is album feature but it's not straightforward what album actually means. I tried to create folder and was unable to do it. Sad.
7 people found this review helpful
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Alan Clarke
December 18, 2022
The latest update has converted this photo storage app from one of the best out there to being completely unusable. No longer can photographs be viewed in landscape. So much functionality has been stripped away to downgrade the experience. This is such a disappointment. So many wasted hours uploading photos and creating albums that cannot be viewed in the way they were taken.. Either this is a bug that needs to be fixed pronto or is part of a policy to simplify the app that has gone badly wrong.
124 people found this review helpful
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A Google user
December 5, 2019
Wow! The opposition had better watch out this shows real promise. I particularly like the fact that when you move to trash you're given the option to move the cloud item (s) to trash too. It may seem a small point but with the modern propensity to snap just about anything she comes to spring cleaning in the past cloud storage really built up which not only meant a lot of unnecessary storage built up, but more importantly browsing old storage is considerably easier.
40 people found this review helpful
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Charles Maheu
May 3, 2020
Good app and great service. App needs polishing. The app doesn't behave as smoothly as Google Photos does for example. Going full screen on a photo makes it "jump" on the screen, the animations are not consistent (swipes to open a photo and zooms out to go back?), some gesture don't work all the time (like swiping down to close a photo : only works if the photo is fully loaded ?!?). Works great but isn't a smooth experience.
125 people found this review helpful
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Becca Wicks
December 31, 2022
I love how simple it is to back up my photos using Amazon Photos, and how clever it is at identifying faces so I can search and look through all my photos of certain people (and combinations of people) with ease. My only complaints are that a recent update appears to have taken away the ability to easily (if at all) tag faces it doesn't automatically recognise, and the ability to see who is in an individual photo.
18 people found this review helpful
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Antony Brook
December 17, 2022
The updated app is appalling. All the great features of the old app have been removed, with an app that is not fit for purpose. Photos no longer rotate, and you are unable to manually rotate them without downloading each photo. The on this day feature is now not on the home page as before. You are unable to edit your photos in the app, but have to download, edit and upload. When are all these unwanted features going to be addressed? The old app was brilliant
162 people found this review helpful
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A Google user
July 18, 2023
All my photos are gone and locked. I can log in, but all my photos and videos are unavailable to me. I can not download, upload, and view delete. Can not change any settings on the app or on the website. It only say "your Amazon account has been locked. Contact customer service. That has been a nightmare to talk to or deal with anyone. They seem to think I can't log in this is not the case. I think my device needs to be updated. Yet I am able to access my wife's account & photo's no problem
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Daniel Kish
September 9, 2023
Not user friendly. The only way to select photos to add to an album is manually selecting each photo. In an age where during a two week vacation over 1000 photos are shot, this is ridiculous. If there is a way to add photos in a bulk, I could not find it, which is still a testament to a bad UX design. One would think that Amazon could afford an app with the most basic features that are obvious for all the other apps. The good points are the unlimited photo storage for prime members
45 people found this review helpful
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Valeria Canzoneri
January 17, 2023
Cannot backup (save, no sync) as usual. I remember like a few months ago I was able to delete any files from my smartphone and that file was still available on Amazon; vice-versa, I could remove a picture from the Amazon cloud but it was still on my phone because there was an option asking whether you wanted to keep/delete a file. Now, this option is no longer available, so that basically I'm only able to sync.
6 people found this review helpful
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LD
July 1, 2020
Unlimited photos at original quality! That's all you really need. However, for me the photos have issues with uploading in the background. I have to visit the app every now and then to retrigger the uploads, unlike Google photos where photos and videos are uploaded in the background. Also face recognition isn't that accurate. Many faces are merged with other people's and many pictures aren't detected. The app doesn't have the option to click on someone's face to see all their pictures.
273 people found this review helpful
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Azierena McQuaker-Lee
August 25, 2020
I like the app. I'm always running out of space on my phone, so having an option like Amazon Photos included in my prime membership is a big bonus. I wish I realized I had the option sooner. You only get 5g of video which isn't much, so I ended up paying the extra $20 per year. Not all photos upload automatically either so you need to double check which is annoying
162 people found this review helpful
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Vincent James
December 3, 2022
Was an excellent 5 star app but recent update has ruined it totally. Doesn't work as well or look as good. Lots of things are now poor. Didn't seen to have been tested properly. One simple example is that the landscape mode doesn't happen anymore when you turn phone sideways You can't let them know of the problems as feedback option doesn't work it just gives an error when you try and send it.
62 people found this review helpful
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Christine Jenkins
December 31, 2023
Very good experience, its a great way to keep photos. In the middle of trying to create several albums.
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A Google user
February 3, 2020
It would be a big improvement if there were more options for organising the content display and access arrangements. eg. to be able to organise images and albums alphabetically, or some other user selected criteria, rather than by date. Images which originated from a paper print don't come with a meaningful date, and albums may have been created in some sort of pseudo random order. Better access to the title metadata would also be very welcome. Otherwise I like the app very much.
34 people found this review helpful
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Pete
November 8, 2022
Used to be 5/5 but they've recently updated the look and now, whilst it looks nice and has some nice new features, the ability to do simple things such as filter only videos or photos isn't a thing anymore. I've got 5gb free video storage, I've hit that cap, that's no problem I'll delete some. But wait! Now I have to go through all my photos and find the videos individually?
125 people found this review helpful
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A V
December 1, 2022
Can no longer share images to app. Used to be able to select an image in the gallery, hit the share button and the Amazon Photo app option would be there...perfect!.... Now it's gone, disappeared, has ceased to exist, can't even search for it. It's as if the app isn't installed on the phone. Could the kind folk at Amazon development please do something to make the app 'appear' back on list of shares. Thanks
20 people found this review helpful
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Dave Webster
November 12, 2022
Literally managed to take a bad product and make it worse. Not rocket science to create a simple interface that gives me control over what I upload and where it uploads to. Just want to manually select images, add them to an existing or create a new folder them. Instead, you have to faff through a bad interface, upload photos from your device, go back to the bad interface, select add to album THEN select the album to add to and move the items. It's a terrible process for something simple.
71 people found this review helpful
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Beth Handerson
June 27, 2020
This has been the easiest means of backing up my photos without a doubt. Set it and forget it, often the best way. Too many people complain about losing images or not having backups and losing their hard drives. How??!! With an offer like this, it's a no brainer! Dlif you subscribe to Prime, and most people do for shipping, this is free, thus paying for itself right there with peace of mind! Perfect!!
458 people found this review helpful
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Mik Constantinou
December 29, 2020
Been using this app for years, and while I'm generally happy with it, in recent days it's been failing to upload due to connectivity issues. I've confirmed that BOTH the WiFi connections at home are 100% fine as all other services work without issue. Amazon Photos is the only app that complains about connecting, and always after uploading one or two photos first.
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Hentie de Vries
November 12, 2022
Honestly just awful. I struggle to get photos synced, there is no sync button./option. I eventually cleared all app data and it synced. New photos are not syncing straight after fixing it by clearing data. Some photos upload properly, some only upload a thumbnail. Why!? I would have to go through thousands of photos to see which uploaded properly, and which did not. In other words, without doing that I cannot delete photos of my device. This app is a half arsed attempt to compete with Google
3 people found this review helpful
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Dirk PV
November 9, 2022
Although it's nice I get unlimited storage included with my Prime membership, this app is only good for backing up I'm afraid. It constantly pushes me to 'back up' photos automatically or 'risk losing them'. Worse, this app seems to lack basic functionality like changing the order of the pics in an album; mine are all newest to oldest and I'd like to switch that but can't. Also doesn't remember prefered settings.
67 people found this review helpful
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Daniel Rodríguez
January 6, 2023
The latest UI change removed many options: you can apparently no longer pause an upload (slow connection saturated by the upload? You'll have to kill the app!) / Your local photos are no longer displayed, only the ones already uploaded / Uploading a big file manually doesn't show you the percentage, so it's impossible to know when it will finish. On top of all that, the new UI is kind of awkward and it seems to lack a dark mode.
3 people found this review helpful
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Michael Neal
December 30, 2022
The recent update is very disappointing. It's taken away a lot of the clean and easy functionality and replaced it with a clunky and difficult to navigate shoddy UI. Trying to be flash and focusing on memories and on this day. Now I can't use my phone easily to upload pictures and add them to the family vault. Not even clear where the family vault is. I now have to login on my PC as an extra step. Very frustrating update. Wish I had not updated to the latest version!
4 people found this review helpful
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Annie Ch
March 6, 2023
I love it! I've been using it for the past 6 years and I still love it. I've changed phone brands multiple times and this app has allowed me to do so without losing my pictures in the process. Of course there are some things that could be improved (like taging people/faces the app doesn't recognice, or being able to change tags of multiple pictures at once), but the overall service of the app still earn the 5 stars.
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Dios
January 19, 2024
I was surprised to find photos of things I deleted from the GALLERY APP But'm not positive how I can get the photos in this photo gallery except by screen shot It takes photos of everything like recipts so I have to go through it and trash them I know there's alot more I have to delete ALOT I Wish u had it so I can delete a bunch at once If I can I'd like to know only problem is I am not computer savvy because I don't like computers and the fact people are so enslaved by them 24/7
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Cindy DeBerge
March 8, 2024
It would be nice to create subfolders. And also add a description to the photos.
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Ayaan Shaikh
March 27, 2024
Functional for what's needed, but slow and lacks features.
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Hewlett D Brewster
December 25, 2023
Nice emergency storage, , it's seems more secure than Google drive, even Google one, I have all three because, my social media account been tampered with by strangers that knows my passwords, ect and lives near by, so having additional storage for documents, pictures, ect, make it possible for me to hold on to them, not to mention now I'm in a homeless shelter with no food, these people in the homeless shelter still tamper with you wgen you go to sleep, and somebody even tampered Amazon account
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k pruitt
April 27, 2024
Photos that I couldn't find on my phone, I found when I uploaded them to this app. So cool, thank you Amazon
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Johana Horta
May 9, 2024
I love this app. It puts together my memories in a great order.
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Juanita white
April 25, 2024
Very easy, and I appreciate the reminders of pictures taken the year before!
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Tanya Fuell
March 1, 2024
I love being able to have all my pics accessable no matter which device I use and there isn't a limit. However, I already pay for Prime so why do I have to pay even more to save my videos
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Steven Hilton
January 27, 2024
Good photo app, but not so good on a tablet. Can we have the option to have the app in portrait mode as this would be better for viewing on tablets.
1 person found this review helpful
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Mae Hayes
February 10, 2024
My phone was malfunctioning because I had too many photos on my drive. Access to Amazon Photos has freed up space, and my phone is working better.
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CJ Restemayer
April 25, 2024
Like that I can get pictures on my Echo for my family. Wish the system was a little more user friendly.
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Felipe Cañas
December 17, 2023
Works well for the most part. However the notification about uploaded or pending uploads never goes away and it's super annoying!
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Rob Fleming
May 14, 2024
Love the ease of use and would highly recommend.
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Vimal Krishna
March 24, 2024
Best part is unlimited image storage and option to upload during charging only.
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Kountry Fried Crafter
April 16, 2024
Answered not sure on the questions because I have used it yet except for text. But enjoying the storage.
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Parnecia Gough
April 19, 2024
use to be my goto for all things Photo related, now you can't edit or save, not user friendly.
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Diane Palmquist
March 27, 2024
Stop notifying about every photo upload!!!! If I take 50 photos do I want 50 notifications? NOOOOO. It isn't 1986 and this isn't "You've got mail'. Stop it.
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Paul L
July 31, 2021
Great... But storage hungry. I have a lot of photos stored on the amazon cloud, and as soon as I install the app it starts to sync the thumnnails/telling me the photos of this day in the past. I love the past photos, great feature. But my phone can not handle that punishment on the cache. I'll have to uninstall again soon, currently I ahve to clear the cache daily on the app just so my phone continues to work (I only have 1-1.5Gb free normally)
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Michelle Fernandez
April 7, 2024
Very easy to use and find photos, even from months and years in the past
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Dave Cronin
December 27, 2020
If you have an Amazon Prime subscription this is great. Can backup automatically or manually and from multiple devices and we love the "on this day in years past" feature. Just pops up with photos from the same date so lovely for little reminders of special occasions and holidays etc. You can create albums for sorting photos and the Face recognition is really clever too (if not a bit scary how well it works). 😳 I think it reduces the resolution though so don't get rid of your originals.
185 people found this review helpful
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Andrew Flynn
January 19, 2023
Useful for backing up photos but the setting menu to choose which albums are uploaded is pointless. All say no apart from 1 album I want to upload with pet pictures for our echo show display. Rather than that 1 album it uploads everything off of my phone. Even after turning the albums on and off again. I've had to remove permissions for the app to access my photos as it was still automatically uploading even with the feature was turned off. It was even telling me to turn on auto-upload.
8 people found this review helpful
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Matthew Crighton
February 3, 2023
1) Regularly get occasions where the app tells me that photos are being uploaded but there's no progress bar and changing / disconnecting / reconnecting internet does nothing. Often requires device restart to fix. 2) How does Amazon not provide a way for us to see exactly WHAT images are being uploaded? 3) No ability to cancel the upload once it's started, at least not that I could see. Not a good experience.
34 people found this review helpful
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edwin grosmann
June 12, 2023
It was already exceptionally bad. And now they have added a tracking company named 'Branch Metrics' to their latest incarnation. I have reverted to version 1.48 That's before they removed local file browsing and made the ui messy and unusable. Also is the tracker not on this version either. Edit; version 1.48 [last version befor major skrew up] no longer works. Had to upgrade. What a joke! Can't see photos without internet!! Cannot browse local photos!! There is a tracker scooping up my data!!
10 people found this review helpful
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Linda Shapley
March 15, 2024
My only complaint is that I need more storage space. I have lots of short videos of my pets and I don't want to lose them.
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Lorena Arroyo de Anda
April 4, 2024
Im new to this app, so as for now everything is working fine and I have all my photos safe in case anything happens with my phone 😆
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Rosemary Ervin (Rosie)
December 29, 2023
Very quick and easy to set up. All photos are in one place and it's very easy to find an event by date. You can also find photos for individuals!
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Patrick Paquin
March 12, 2021
Great alternative to Google Photos. Has almost all the same features, love face recognition. Only issue that I can see with the app is the filtering. It seems like its not refreshing the photo squares after filtering, so when you tap on a photo after filtering it's not the same image you tapped on. Other than that I absolutely love the app and functionality. Unlimited photo storage is what brought me over. The video upload can stand to get more space but Amazon needs to make money somehow!
65 people found this review helpful
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Ashley Severeyns
February 17, 2024
I can't even see my past pictures just only what im sent every single day in daily memories. But if I click it there's nothing available. I am extremely upset and completely disappointed as I've used this app 10 years.
1 person found this review helpful
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A Google user
February 29, 2020
Easy to use and discreetly backs up your photos in the background. It then gives you "on this day" photos for previous years, even if they are imported into you phone, in my case from the early noughties. This feature is better than google photos as you have control over the viewing as google will only show a slide show. Doesn't do albums etc as well as google, but their is an album which you can create that provides photos for the amazon fire tv screen saver. Really like that!
162 people found this review helpful
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Richard Sanchez
March 8, 2024
Great pictures and add ons. Who ever is taking these photos 📸 is doing a fantastic job 👏
3 people found this review helpful
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Angelena Byrd
March 25, 2024
Very convenient the fact that I don't really have to do anything and I love the way the memories are presented.
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Nishikesh LNU
March 6, 2024
I'm happy with the function of photos but I'm not happy with the video function which only allow me a 5G of space. Could you please increase it I have been a loyal customer for Amazon for a very long long time.
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Rapid Bluetooth
August 31, 2022
Please bring back Amazon drive, or at least add ability to make and save photos to my own folders, and view only that folder and not very photo I ever taken, so if I go the beach, and make a folder, At The Beach, I can add that days photos of the beach to it the way they should be saved... (It's not hard) ... Hopefully in the coming updates this will be added. ( But I really don't see why it's wasn't at the forefront from the beginning). Really feel let down by Amazon developments.
255 people found this review helpful
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Hannah
December 10, 2022
Very disappointed with the new look of this app. In Family vault, there is no search functionality at all. I want to be able to filter by who added the photo to the vault and by date rather than having thousands of photos in a huge list which is not searchable. Don't like the new way of showing daily memories either. A definite step back from the old app.
37 people found this review helpful
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charyl melson
March 2, 2024
Love this app. I know I can share with my social media, messages and messenger. I have not yet anything printed but I do believe we can have them printed. As for a backup I not sure but I do know this much it out does Google.
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Laura Williams
April 28, 2024
It's easy and convenient, and when our Prime membership was disrupted, we logged back in after rejoining Prime, and everything was there!
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A Google user
January 15, 2020
So much better on my Android Dropbox lets me down since I upgraded to Pie. With the newer phone (Galaxy S9+) dropbox constantly sends messages that I have too much data. I am willing to pay for storage, and I do, but only for the best primary offering first. It also misses many photos and sync is slow. Amazon photos is the best of my three, including a very close second Google Photos.
23 people found this review helpful
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Larry Logsdon
April 28, 2024
Very happy to be able to store my pictures and videos so I don't loose them.
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Wayne Moffett
November 26, 2022
Yes I do enjoy the app because of the different options it offers, ex. my opinion is the editing, photo books, frame variety and of course the overlays or Avatars which I make for all of my contacts with the latest which we always get a laugh out of it. Actually this review just reminded me to add a new method of payment since I have just relocated to a new financial institution.
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Michelle L'Heureux Dearborn
March 28, 2024
I share pics easily and I like the past pictures that come up on the day a year ago.
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A Google user
July 1, 2019
It is time for Amazon close its own programming Team and outsource this app. Using Amazon Photos more than 5 years. It was NEVER able to delete (Move to Trash) in a smooth way. Is this really complicated? I reset Amazon Photos at least once a month, since during the backup process it hangs: stops progressing at some point. Restart, Force Stop-》run it again doesn't help. Need to delete app at all and then synchronize again. Most probably will move to Google Photos or buy own NAS storage. Thanks!
5 people found this review helpful
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Javier García
November 13, 2022
With the last update Amazon Photos can't be my pictures app manager any more. Eliminating the option to delete photos from my device was a huge mistake. To me there's no point in uploading photos if I can delete them also on my device. And the feature that always has been missing is still missing: auto delete from device uploaded photos. Probably will have to pay now Google to do what you guys could have done right. This was my favorite app for years.
8 people found this review helpful
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Simon Harrison
January 27, 2023
Since the switch to the new app, Amazon photos has become a real pain the use. The biggest issue is that there is no way of telling what you have already uploaded when using manual upload mode. This means I can't ensure that I've backed up all the photos I want to save. The old app used to show an icon against photos that has not been uploaded. To add salt on the wound, the feedback function fails to work every single time!!
131 people found this review helpful
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Kween jade
November 6, 2021
Edit: this doesn't compare to the competition. Amazon clearly doesn't care. Don't waste your time. . 1) being able to caption photos or at least edit the name. 2) better sorting filters. 3) a select all option is necessary. 4) better search (currently sucks at finding anything). 5) a dark mode would be nice...6) a way to find blurry, dark, and duplicate images 7) a quick way to scroll directly to the bottom of an album
74 people found this review helpful
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Pete Matthews
December 27, 2022
Used to be a really good app, very intuitive and easy. Now it's awkward, cumbersome to use and as intuitive as a squashed frog. It's determined to get you to auto upload all your images but I don't want to save the drivel sent from work and funny pics from friends. Sometimes being knowledge means knowing that you know too much for everyone else, bring back the interface for dummies
38 people found this review helpful
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M Jeffrey (Not for Youtube)
November 20, 2022
Albums missing. Went to add my new albums so I could use them as a screen saver on my Fire tv and all the albums I just organized aren't there. I'm not going thru every photo and organizing them again on this app when I've already do so on my phone. Really ticks me off.... I don't know why they don't ever leave well enough alone. I hope my new albums all eventually appear or I'm uninstalling this app for good.
27 people found this review helpful
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Kazondra “Mexican” Rodriguez-Pitard
January 5, 2024
Love the memories of previous years photos, wish there were more storage for videos on the free version. Overall very good app, and the free storage is a win
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Gary Voluntary
April 16, 2024
the app does what it says itvwill do. a great improvement would include more space for videos
1 person found this review helpful
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Latoya Ocampo
December 5, 2022
I don't care for the app after the last update. It's just not as functional as before, therefore not as easy as it used to be. I have to find my photos now to upload them, even then I don't know where some of them end up, and something as simple as rotating the screen to view pics in landscape is no longer an option. Also, there's no indication if you've already uploaded a file. I hope there's a better update coming soon. My previous review before the update was 5 stars.
1 person found this review helpful
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Benjamin Gooch
April 24, 2024
Edit: Uninstalled. I set this app to ONLY UPLOAD MANUALLY BUT IT UPLOADS AITOMATICALLY ANYWAY. AMAZON IS STEALING MY PHOTOS. I ONLY WANT TO UPLOAD THE PHOTOS I WANT, NOT AUTO UPLOAD. HOW DARE YOU EFFING EFFERS!!
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Chuck Keehne
March 29, 2024
It is really good. A bit slow to up load from the cell phone camera. But it's still good.
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D
February 17, 2023
With the update previous to this one, I was not able to edit photos. This has been rectified. Thank you. However, after that was fixed, whenever I shared photos or videos, I was able to type a message before sending them. With this latest update, there is no more option to type a message before sending the pictures. This made things so much simpler and I didn't have to send a separate message explaining sometimes what the picture is about. Please bring this option back!
63 people found this review helpful
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Athina Meletiou
December 28, 2022
Latest update makes the app virtually unusable. Hopefully the fact that almost all reviews echo the same, will make the developers revert to previous version. Also completely ridiculous that they removed the option to delete photos from Amazon photos account *and* phone simultaneously. This was the best feature of the app as it helped keep phone clutter-free, now users need to duplicate the process. Please please please bring this back.
27 people found this review helpful
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Stephen Warhurst
February 12, 2023
update version is awful! The interface is less intuitive with reduced functionality. Formerly it was possible to delete duplicated or poor photos from the app, the device or both. now only from the app meaning more taps and swiped to remove from device. Photos can only be viewed using the app in portrait mode meaning they are very small when casting and videos are not worth looking at. Not sure how this update passed QA for final release. Amazon have been aware of these issues for months.
111 people found this review helpful
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j5s9c
December 9, 2020
Seems to work fine..New post Dec 2020, checked my stored photos for last year, only one photo to be found. 6 for the year before. No idea where they are. Tried to download a photo, just to try it out, it said downloading but can't find it anywhere on my phone. Disappointing as I thought all my photos were being backed up.
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Nick Di Blasio
April 29, 2020
Great app . Like the idea that it backs up my photos . So if I were to lose my phone there all back up . Just like Google photo app or Google drive for backing up file . but this app is great for photos , if you wish u can back up files as file . Makes u make different folders as well . Thx keep up the great work hope they add more features in the future.
88 people found this review helpful
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G R E L L O T
March 10, 2024
So far so good. Haven't utilized it much just backing up pics so I can dump google. Only reason is the unlimited storage for free. Change that and will flip back to Google in a heartbeat
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Katie Bartley
March 5, 2024
Easy and organized,🌟 optional automatic picture upload,🌟 hidden file options,🌟 love the face recognition,🌟and of course the unlimited storage. 🌟📷
1 person found this review helpful
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Shay Elkana
June 12, 2021
Super bad experience, when choosing pictures for an album, 1st - they give you a scroll with a date stamp, so you have scroll "page" by "page". 2nd - after you choose a few pictures if you clicked by mistake on the "android return menu button" they don't present a describing messages, they just get back to the album. I spent 1.5 hours choosing pictures and pressed the retun button by mistake, all my work is gone 🤦‍♂️.
2 people found this review helpful
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A Google user
March 27, 2024
What's not to like? Great way to categorize photos, and love the memory reminders.
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Carlos Irineu
January 25, 2022
Short summary: utterly useless, no point in using it. It's really slow, compared to Google Photos. There's is no interface to speak of. Photo grid is amorphous Ana makes no visual sense. Deleting comes takes forever. My app doesn't see that I'm an Amazon Prime member (or at least that's what it said a couple of times). For a company that has so many investments in server and high end IT, this app mama no sense at all. I've just erased it.
4 people found this review helpful
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Natty R
April 2, 2024
I love how it makes. Photo collages for my photos by day and by matching photo subjects.
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Frouk B
November 13, 2022
This new layout is the worst! Tried to report feedback but even that failed. The worst thing is, it auto uploads my photos on data plan! Even though its all turned off! I cant check my photos without it. Fix that asap! I can't scroll anymore by date, i have to check thousands of pictures what date i am on so finding something is not possible without taking ages. That stupid feed cant be turned off, i dont care about what happened on this day when. And its difficult to see what has been uploaded!
8 people found this review helpful
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A Google user
December 17, 2019
When trying to upload certain photos from Google Photos to Amazon Photos (to view on my Amazon Echo as a swiping background display), this app can get extremely irritating when I'm trying to create or add photos to a current album. There's this 2nd step of 'backing up' photos that's necessary in order to upload photos to an album which is time consuming and pointless. Please make it possible to add photos anywhere on my phone to a direct album to make this app worth 5 stars! Thank you.
28 people found this review helpful
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Scott Greer
April 25, 2024
Great way to organize photos, edit and print.
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Shaunna Lewis
December 23, 2020
Did not ask me to select which folders on my phone to backup at 1st use, it starts pulling all my photos then kept trying to use them as screensavers on my firetv. Had to stop sync then try to fix. The interface in odd, hard to sort through images. Why does it need to show u every single photo on your device? I just want to see what is in the cloud storage only, no way to sort this, or to sort by anything useful. I just want a simple a backup solution,this is invasive and not user friendly.
5 people found this review helpful
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Raymond Pierce
March 19, 2024
Works seamlessly with my phones operating system and syncs perfectly with all my other devices
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carol campbell
February 19, 2024
So far, so good!! I am not good with electronics and expected difficulty understanding my photos on my computer but seems to be working fine. I don't like change. Lol
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Erez Zevulunov
April 15, 2024
Great benefits with prime. Just works well on photos and videos.
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Joy Pearson
March 30, 2024
Great app. Transfers photos easily very easy to use. Would recommend
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A Google user
July 5, 2019
I really enjoy the amazon photo app as it's a great way to back up my photos. I like the little 'throwback' reminders of photos taken on this day in previous years. I also really like the 'people's function as it's a great way to find photos of people. I gave it four stars instead of five because it does sometimes group people incorrectly and if it recognises someone wrong in multiple photos then you cant ungroup or tag them manually to correct it. I also find that uploads glitchy sometimes
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Justin Rille
November 16, 2022
The new update is GARBAGE! They revamped the whole thing and it's so bad. It's a lot harder to navigate and not as organized as the last version. Everything is more difficult. And when you select a picture to view from on this day and hit the back button, it takes you all the way back and to the top. Everything about the update is horrible. Less user friendly.
84 people found this review helpful
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Liz Nenco
November 27, 2022
Up until the last update it was possible to manage photo storage on my phone via this app but not anymore! Could you please bring this option back?? If I didn't want a photo, I could delete it from my phone and from Amazon storage in one go rather than having to do it twice. Also if I wanted to keep a photo but not waste phone storage, I could delete it from my phone using the app, and a message would reassure me that the photo is backed up on Amazon Photos.
9 people found this review helpful
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A Google user
December 13, 2018
Well up until today, this app has been working great and I've been happy with it. But now it just keeps closing itself within a few seconds of opening it. I've removed the app twice and reinstalled it, but it's still the same. I open it and it crashes after a few seconds. Really annoying and I've recently uploaded almost 6000 photos to it and removed them from my phone. Not much use if I can't use the app. Like I said, it was working great. Anyone else having this problem? I've sent in crash reports but no reply yet. Come on Amazon!
22 people found this review helpful
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Sarah Ellen Macdonald
May 6, 2024
Great to have photos easily to hand, still new to this and still exploring
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Jill “4GetMeNotts” McKenzie
February 12, 2023
I love that photos are presented to you in various styles, formats & I just adore the "Remember the day" for the lovely reminders. That you can choose to make albums, print photos or design collages is very personal which I appreciate. I love that it brings back those treasured moments with lost loved ones, the little things that were captured & mean so very much. Brings me great pleasure. Sheer genius.
2 people found this review helpful
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Pretty on the inside Rose
April 5, 2024
Love this APP..it does all the work for you. Just snap pictures and they auto save.
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A Google user
November 22, 2019
Very difficult to rate this app, as although it downloaded ok, as soon as it took me to my Amazon Photos page, a box appeared, asking me to download the latest version (which, by the look of things, I'd already done!) Anyway, I did download whatever was going to be more updated than the last stated update of 2018, & once again went through the whole procedure, only to discover that yet again "the" box appeared, asking me to download the latest version! At this point I uninstalled the app!
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Elaine Vickers
May 3, 2024
Love the app! Great to have my photos available on all my devices.
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Bluean Whites
June 27, 2020
It is very annoying that it automatically adds any new folder with out asking if the new folder should be added to the list of folders to sync. So if I take a photo for an advert, or a screenshot for the first time. It adds it to the uploads without asking, until I manually go into settings, remove the it from the list and delete the unwanted screenshot or photo. Amazon are potentially learning more about you from your photos. It should look at folders I select.
2 people found this review helpful
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Benjamin James Benney
March 20, 2024
I love it, my only pro Lewis syncing. Sometimes I have 4 duplicates.
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A Google user
October 25, 2019
This app is just awful and so is the Amazon photo storage. It does not reliably upload and it seems that any organization of photos (such as in folders) just gets totally lost, lumping screenshots, actual photos, random pictures etc all in one. Since the point of it is to have a backup of photos, there should be a easy way to get photos back from the storage, but there seemingly is not. I dread the day I would actually have to rely on this to get my photos back. Already cancelled data plan. Avoid
98 people found this review helpful
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MaryAnn Engel
April 20, 2024
Very fun way to see your photos every day as a screen saver. 😀
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Ebby Faith
February 6, 2024
It has been nice for storing my photos, but I thought it was unlimited photo storage yet, I have photos and videos that can't upload because there isn't anymore storage.
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Jason Quinn
October 6, 2022
New UI is truly terrible 🚫👎 I've been using this for over a year and it was my go-to photo storage, it was brilliant and even better it was easy to use! But now, whoever is the big brain at the dev team who decided to go with this UI needs their qualifications rechecked, this is the worst UI I have used for an app. It can no longer be navigated intuitively like before. I highly doubt they'll change the UI back, as always with big companies, it's conform or be crushed. It's a shame.
3 people found this review helpful
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Anna Twink
March 30, 2024
Every time the app unexpectedly knocks on the cobwebbed door to my heart it brings back bittersweet joy that makes it ache.
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MadameTruffaut451
March 21, 2024
It takes a while to download. It's how it can organise my photos that I like.
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A Google user
July 12, 2019
Hi. Some useful functionality and quite speedy. Would love it the following could be improved: 1. Option to exclude my phones camera roll (mixing it with my camera photos uploaded). 2. Option to sort so photos don't always have to be viewed in reverse - eg. Oldest to Newest etc (by filename too if possible) 3. Settings option not to include the blurb every time the photo is shared - this is annoying to remove the text every time. Thanks.
28 people found this review helpful
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Liam D
March 23, 2021
Still has plenty of bugs when compared to Google Photos - uploads are clunkier, and when the app is running in the background it seems to lose track of what it was doing. If you keep checking in on the app it eventually gets there. If you were paranoid about it going wrong then the desktop app may be the better option. Unlimited photo storage (for now) is a huge bonus and I'll continue to use the app for that reason.
51 people found this review helpful
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A Google user
December 16, 2018
Suspect there's a decent app in there somewhere, but it's way over-complicated and the help/support is utterly useless. I'm using a mobile app, but all the help relates to desktop. Why? Some photos are uploaded to the 'cloud', others aren't. Why? Most annoyingly, the option to download certain photos is removed, seemingly at random. WHHHHYYYY?!
40 people found this review helpful
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Richard Miller
February 25, 2024
As long as you're a subscriber to Amazon prime, you are good to go! I would suggest a double backup scheme however. Never rely on a single repository. Love Amazon photos 🙂
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LizzyAnd Leo
March 9, 2024
It says if I'm a prime member that I have unlimited storage. Nope. It's only 5GBs. Then it cuts you off. I'm a prime member. I pay yearly. I pay the highest amount and it's NOT unlimited.
1 person found this review helpful
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David Clarke
February 24, 2024
It is a good alternative backup to other cloud backups. It means that if I get locked out of one, I don't lose my photos.
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Kristian Murphy
March 2, 2024
I would rather have told the app what photos/albums to upload.... Now I have to wait for it to finish, because I can't stop it, so I then have to spend hours deleting the files I didn't want it to save
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A Google user
December 23, 2019
This app is missing so much. It shows me all my photos on my device not just the photos on Amazon. My gallery app does this already. I have no way to manage the photos on Amazon via phone. This is useful if you want to delete photos off both devices but I don't want to see this. There is no option to display only Amazon. If you go to upgrade storage space, there is no way to back out of the menu without force closing and restarting the app. Unfortunately you should just use a web browser instead
10 people found this review helpful
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james neveu
February 24, 2024
I've been using Google photos for a long while and decided to try Amazon Photos and compare both, so at this point I'm undecided and give 3 stars for now but I'll be back after a thorough test period...so far so good To be continued.........
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Tai Nguyen
March 9, 2024
Old apps was fine. W new update and pay for unlimited video. Uploaded pictures and videos take forever. Not sure if I'll continue pay for the unlimited video storage if it lag anymore. So disappointed
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Sheila Richer-Lafleche
March 2, 2024
Love the cloud storage and security of my photos. This app is excellent for storing my photos. No need to save photos on my phone.
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D W (Word2YoMutha)
February 29, 2024
Love the ability search by place, organize by people, and order prints and products right in the app. Easy to use too
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V
February 29, 2024
I wish Amazon photos was the default photos app on our family's phone and not Google photo. Subjectively speaking, Amazon Photos close Google photos out of the water!
1 person found this review helpful
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PegEgg Eggleston
March 6, 2024
I'm a mature woman who is just keeping up with technology. I like it easy and easy to understand. Amazon Photos fits the bill.
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Roger Coates (Dodger)
February 28, 2024
It rates the same as Google back for photos. Easier in ways to Google app. That is brings memories from past years up automatically
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Kurt Dickason
March 4, 2024
+Unlimited photo files. +Chronological order +Easy download -Video file limit is kinda small. -uploading files requires some manual help to get it going.
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Tony Carlson
March 1, 2024
Stupid that I can no longer delete photos from phone same time as I delete them from the app. Adding photos to a group and inviting people to that group is buggy.
1 person found this review helpful
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Patricia Price
February 23, 2024
I love this app. The reason for 4 stars is that it takes minutes, sometimes hours before a picture will upload. Otherwise it's great.
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Ann Clarke
February 25, 2024
Once you know your way round the app is easy to use, and it also displays random photos on my Ammazon show, quite pleased with the photo app.
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Diane Wetherbee
February 21, 2024
We very much enjoy being able to look at our pictures on the television. Love the way the phone just transfers them over.
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Gary Hill
March 14, 2024
I like where they put music to the photos and pick out the photos that matches together
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Robin A. Paredes C.
February 19, 2024
I love it is an easy and useful way to share and organize your photos and display them in many devices, like a portrait all over the house and from every part of the world 🌎
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Deanna Cassidy
February 26, 2024
Love it! I love pictures and the grandkids love coming over and looking at the books we created. Always helps us relive the memories.
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Jules Holland-coy
March 8, 2024
I having them saved in two separate secure places and i get so many options to print make videos many many more things that makes this app amazing!!
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Larry Williamson
March 2, 2024
It groups the pictures, occasion and dates so it's easy to find. Nice feature.
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Marc Summers
March 2, 2024
I ordered animed gastrointestinal food for my mums dog. Delivery was excellent but every tin the pull ring snapped. 12/12. My mother is 80 in November and with rheumatoid arthritis in her fingers I bought her a can opener which you described as electric but needs AA batteries. This tin opener which I purchased for £23.99 does exactly the same as a £12 tin opener from Morrisons just a different colour. Is like a full refund and if you need your product back I can arrange that. Regards. Marc
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Brenda Williams
February 20, 2024
Great experience! Still not sure of all of its capabilities... still learning it. Wish I had more video storage capacity...:(
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Dee Johnson
March 1, 2024
I actually love Amazon photos. Unlimited storage at no cost. Couldn't be more grateful for that. Thank you Amazon for keeping all my pictures in one place
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Rosie Zelaya
February 29, 2024
It's been easy to upload pictures and to share a folder where others can share pictures with me to upload to the app/tablet.
1 person found this review helpful
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David Tucker
February 22, 2024
Great features, very reliable. I appreciate that the app stores the original hi-res photos in the cloud, unlimited for Prime members.
5 people found this review helpful
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jonto
February 5, 2023
Very simple to use and comfortable knowing that I have an additional back up storing my photos. I think it's necessary to deploy a failsafe for my photos as I've lost a lot of precious pictures a year or VC so that could have been prevented by setting a back up storage app and is an easy to use option with some additional features that are a bonus.
3 people found this review helpful
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Brenda Beamish
February 19, 2024
I love that unlimited storage is included with my Amazon prime membership, otherwise I would have lost so many photos on a phone that completely died.
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Clarence Nickerson
February 28, 2024
This works well with creating memories and also storing your photos and videos. This way you're able to keep your phone memory clear.
1 person found this review helpful
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Estelle Charles
February 21, 2024
Love that your pictures from your phone are automatically uploaded onto Amazon Photos, and there is no fear of loss.
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Ron Mitchell
March 9, 2024
Unable to edit photos. Application freezes every time I try. I have a brand new Pixel 8.
1 person found this review helpful
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Melissa Crossland
March 2, 2024
Great free storage. Limited options to sort photos and uploads in a random order.
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Carl Shaw
February 19, 2024
Easy to use and everything is done automatically so is perfect for me as I can forget to back things up at times.
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Wanda Dugger-Williams
February 19, 2024
Great place for my photos and organizing. I also like that when I delete photos it deletes from all my photo apps.
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Dorin Chiriac
February 20, 2024
Dependable. Excellent choice compared to Google Photos. I think I will transfer all my pictures here.
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Jim Benner
March 5, 2024
I don't b like that it captures screenshots from the folder I created. Wish there was a way to capture only pics from folders I indicate.
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Ray Davis jr
February 28, 2024
02/27/24 works great on Pixel 7A. ---- 05/25/21 Still works greatSamsung A51. 11/20/20 Works great on Samsung A51 from tmobile. Update; Still works great. Used for several years. Love it.
2 people found this review helpful
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anastasia fabian
February 20, 2024
Pretty good just got to go through and delete all double pictures and stuff like that pick out which one you like the best so you can have space
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Bethany Ryan
March 4, 2024
I love that all of my photos are automatically backed up and that there is unlimited space for pictures!
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zoe tarnet
September 22, 2020
Good. This app keeps all my photos safe so I don't have to worry if my phone crashes or does something stupid (it has in the past). The only thing that is a bit annoying is that there is not as much video storage, although you can pay for more but as I am already paid up as a Prime member I don't really want to throw more cash on the table tbh. So it just means being choosy about what I can and can't back up. But for photos this is great. I particularly like the memories feature.
545 people found this review helpful
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Susan H.
February 17, 2024
It's good to have a place to save photos. It would be better to choose the photos to save beforehand.
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AL D
February 25, 2024
I like the app, it would be nice if it could play video too. Uploading pics isn't a user friendly process either.
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Sierra Horton Brown
March 3, 2024
love this free service which saved me when Google told me I could no longer back anything up or even use my email anymore since it was full of photos. Thanks for having my back amazon🫠
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stacey kernohan
March 4, 2024
Not much room for video storage, and I thought it took space or memory from somewhere other than my device. I like how it recalls memories
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Mark Mccafferty
March 7, 2024
lost all my photos on my phone but able to get them back thanks to amazon photos and it flash but this day in history with memory and photos let's remember all the good times for that day
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BrendaRasheedah
February 20, 2024
I love to see my pictures on my Alexa that I have on my kitchen counter and when I walk in the kitchen all of my pictures are showing their I think it's a nice addition to the Alexa also want to be able to know how to make as well.
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John Sutton
March 1, 2024
Works great with all my devices. A great way to have extra protection saving Photos.
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Raye Seisinger
February 24, 2024
Love saving all my photos in one place. Plus I have made one photo book and plan on making more of them. Very convenient
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Stephani Godwin
February 29, 2024
So far it's been great, I got it because I kept getting notifications from Google that I had run out of space, and needed to delete my pics.
1 person found this review helpful
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Angela (Angela)
March 8, 2024
This was very useful because i was able to open and upload my photo's when my fire tablet would not let me upload them onto my laptop. So thank you Amazon for that
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Sean Martin
March 4, 2024
Accessibility to my most recent photos is instant and fun, and the app is easy to operate.
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SEV- Knox
February 23, 2024
Actually great for basic skills. App crashes and freezes a lot like a 90's app
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Kurt Winkler
March 25, 2024
Great upper. Is way better then default photo apps. Very satisfied will use regularly
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Sarah Phillips
November 20, 2022
I have always liked this app. I'm not quite sure on the new updated version yet. I like it because its clean but I preferred being able to see my photos back with the original version and being able to type in the years I wanted when I wanted them and make my own folders and I have always loved that yearly reminders of photos come up as a reminder of years/ events past. I also loved how sometimes the photos would automatically improve or be adapted for better quality or colour.
7 people found this review helpful
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Marie Ewing
March 21, 2024
Great app but would be better if the video storage was unlimited like the picture storage
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Leah Klingbeil
November 15, 2022
Downgrading from 4 stars to 2 stars with the latest update - the UI is so confusing now and features have vanished. You can't view the family vault by who took the photos anymore. So hard to know what date you're looking at or what's been uploaded and what hasn't. They took a great app and butchered the feature set. Will try it for a bit longer but probably going to go back to Google photos because right now the browser version is the only useful way to access Amazon photos.
45 people found this review helpful
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Yamaris huet
January 2, 2024
Amazon photos is great! Easy to set up & use. Only thing I would like to be at to share my photos not a link. Otherwise I enjoy using Amazon photos.
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Kayla Harper
May 16, 2024
You can choose which albums automatically upload!
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Crystal Wyman
February 27, 2024
Great to have a back up & love the daily photos from years past!!!! Still Amazing 5yr later!
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Debbi Daisy Woliter
October 15, 2021
Amazon photos is a really good app for storing your photos. The one drawback, I downloaded it because it said it didn't affect your phone's storage, which is great as I have a Google pixel and therefore I have loads of photos but very little phone storage! No SD card slot, so an app that can save my pic's and save on space? Well that's too good to be true right? Yes it is, all of my photos in the app are clogging up my phone! So in that respect it hasn't helped! Other than that the app is great
605 people found this review helpful
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A Google user
September 11, 2019
This is the slowest app, it's almost comical! Google photo's will automatically sync photos in my gallery as soon as I get wifi. I find this extremely important as i use the cloud to back up family photos. I decided to download this aa a free alternative.. Y'ALL. I've had this app for over a week and it's still struggling to sync photos. I was connected to wifi all day today and it hasn't been able to sync ANY photos for the past 4 days. Don't bother using this to back things up! Not worth it.
102 people found this review helpful
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Phillip
May 26, 2023
Probably the worst photo management tool I've ever used. - No folder structure whatsoever - I try selecting individual folders to upload, it just uploads a random amount of the images - Tried deleting everything and just using it to show my images on my Fire TV. Can't select a folder to upload manually because any new folder I create doesn't seem to show up in the app. - No select all option - The app just looks nasty, like it looks like it was knocked out in a couple of hours and never tested.
1 person found this review helpful
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Anita Barousse
April 19, 2024
Very good app. Holds my pictures safe. I buy pictures and coffee mug and more.
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Davide Canzoneri
March 14, 2021
Decided to try it out being included in my prime subscription. It's quite messy to be honest. It would be great to have a way to filters the uploaded photos from the ones on my device in order to have the uploaded ones on the home page and then the folders on the device somewhere else. Also missing the select all option when browsing through device folders. It makes it impossible to at lest pics you don't want to see on Amazon photos: the WhatsApp folder for instance.
17 people found this review helpful
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Carl Springer
December 9, 2023
Wish albums were easier to make. But the auto back up is nice. Also tough to nit have enough video space. Lots of wrestling tournaments and videos
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Jayne Wilson
January 26, 2024
Makes me sad they make you buy more space for your videos, but I also understand, I guess. Other than that, I like the update on the memories of the day. I like that I connect to my TV so I can see my pictures on my TV. Glad there's a lot of space for pictures as well
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Kimberly Cernicky
April 23, 2024
Don't like the fact that you have to open the app every few days in order to upload pics.
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Liezel Fulford
September 1, 2021
I used amazon photos for a while now and also on amazon prime, but I just don't understand why I can not add photos on my Album. I tried adding 1 to 5 photos at a time, but still doesn't work! (I normally added 50-80 photos in one go before and I don't have any problem), but now I can't even add one photo on it! So disappointed as I wanted to save all the photos on my phone. It's useless!
67 people found this review helpful
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Jack Mounser
October 4, 2021
The app is pretty good. Seems to back up my photos fairly seamlessly. The Google Photos app has more features but I like the unlimited full resolution photo storage that comes with Amazon Prime. The only thing is the app seems to back up photos from folders that I have left unchecked in the settings. I don't really want to back up screenshots and downloads even though it isn't actually costing me anything (since the photo storage is unlimited).
52 people found this review helpful
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Dixie Boring
February 22, 2024
As a Prime member, I have unlimited space for photos. Downside is a 5GB limit on videos. Otherwise I'd give ot a 5 🌟 rating.
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A Google user
April 9, 2023
Backs up my media and feels quite unobtrusive. The usability is typical Amazon: not good. Lacks basics like selecting all pictures taken on one day! It's not always good at reading meta data like location/timestamp, specially from videos, and does not support the "top shot" feature of the Google camera. Managing the content of the family vault is really tedious. But of course, unlimited storage for pictures with your prime account is a hell of a deal. Great service, regular app
10 people found this review helpful
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Daniel Lanceman
November 18, 2022
The new update has made this app almost unusable. Where has the ability to delete photos from other applications gone? I used it almost every day to delete photos from my phones' stock gallery app, now I have to delete files from each app individually. Also, why does the delete button not work properly? It keeps disappearing when I press it. What an absolute pile of kack Amazon have wasted time and money on.
10 people found this review helpful
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Julie Gayle
April 28, 2024
Love seeing our photos come up randomly, makes us smile!!
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Dominique Uriza
May 14, 2024
It's really helpful and has a real goood deal for the storage
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Mark Frederick
April 21, 2024
Not fully safe about storing here and deleting from my phone. How long is this info kept in your db?
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Martin Karastoyanov
February 3, 2021
Very hard to organize photos. No option Select All for example. Uploads new folders automatically without an option to turn it off so you have to go to settings>auto-save and uncheck the new folder every time. Doesn't back up folders on time. No option to share albums in Family Vault. Only good thing is the unlimited storage for photos (if you have Prime of course). I would not recommend.
18 people found this review helpful
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A Google user
December 26, 2019
POSITIVES: Unlimited storage, so if you need a place to back up your photos, then this app will suffice. NEGATIVES: Upon opening the app the first time, you are asked to back up photos off your device. THERE IS NO OPTION TO CHOOSE WHICH FOLDERS TO BACKUP. This means that all content on your device is backed up onto the cloud! There is no option to solely delete the images off the cloud, only to permanently delete them off the cloud AND off your device. UTTERLY RIDICULOUS
86 people found this review helpful
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D. Hoelcher
March 15, 2024
Can't share from this app! (afraid to del & reinstall)... Hundreds of pics are now flagged as 'no date' & pushed PAST the oldest, in addition to being in proper order.
11 people found this review helpful
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Tony de Jesus
August 30, 2023
An excellent app, but one thing frustrates me. I use it to back up photo shoots where I literally took thousands of pictures. If I want to select all the photos in a particular folder, I have to select them manually by selecting the first one, pulling down, and then holding my finger down while it scrolls to the last image. That can take several minutes in a large folder, unless I'm missing some secret gesture or command. A 'select all' command seems like an obvious omission here.
30 people found this review helpful
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Maria Harriss
March 27, 2024
I have no more storage problems on my phone. I love Amazon Photos!
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Colin Edwards
May 4, 2024
It's a gr8 place to store your memories but when you download them It want let me put them in the order I want but its still great
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A Google user
March 21, 2020
what's this? an almost unusable app, no thumbnail overview, no drag n drop, no album/photo side by side, no grouping outside of nonsense "image recognition" AI blub. I am completely lost as to what use this app is supposed to provide. e. g. (really just a example) uploading to the cloud is bogus, it's simply doing a timeout on those selections you made, you can't correct the upload group while you are selecting but before the actual upload starts. WHO DESIGNED THIS?
97 people found this review helpful
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Christina Evangeline
November 26, 2022
This is a great app but I am really getting frustrated with the uploading videos. I have turned off syncing everywhere for the videos yet I have a constant notification that says "uploading is paused because video storage is full" I don't want videos uploaded, it is turned off. Very annoying. Otherwise great app! Fix this annoyance and it would be worthy of 5 stars.
12 people found this review helpful
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Sophie Jones
November 22, 2022
Really don't like the most recent update at all. The layout is rubbish and it's hard to know which photo's are uploaded to your amazon photo's account and which ones aren't. Before the app was updated the photo or video just had a cloud with a line through it at the bottom left hand corner if it wasn't uploaded to your account, now I can't find which one's are and which one's aren't uploaded. Very disappointed as I used to love this app before it had the current update.
3 people found this review helpful
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Tobin Bybee
May 10, 2024
Excellent app and saving my pictures is free.
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Mrs S
December 12, 2022
The new version is horrible. It glitches, I can't find anything. Before I could view lots of pics from different folders in one place, with some automatically uploading and some not, so I could choose which of the purposefully non-automated ones I wanted to upload one by one. I can't figure out how to do that now. It's all messed up and I end up automatically uploading random memes people have sent me.
17 people found this review helpful
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Keerthivasan Krishnan
May 17, 2021
Works well with syncing photos. But the filters are terrible when compared to web version. Just for filters, I had to always use web version instead of mobile app. Also on the front page, the app lists all photos from my device (not just the uploaded photos from device), because of this, I cannot bulk select and add it to family vault (again no filters to just show up uploaded photos) I am literally using this app to auto upload. If auto upload isn't there, probably I will uninstall.
60 people found this review helpful
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Billy Porter
May 15, 2024
Good but says I've got 2.8 of 5gb free for video but stating its full ?
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Leanne Madeley-Jones
April 11, 2024
Some lovely reminders and adorable motivational pics and some that make you laugh when low.
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L Anderson
April 25, 2024
Seamlessly saved all my photos, and I easily deleted the ones I didn't need.
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Gary Thompson
May 13, 2024
works great for me. nice to have on one secure site.
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Adam Tibbetts
August 12, 2021
Great tool to back up photos and have reminders of yesteryear. There's an annoying bug which means while selecting multiple photos to upload, if you already uploaded one of the selected photos you can't upload any. Really annoying if you've selected hundreds and you have to go back and find the one photo that you already uploaded.
12 people found this review helpful
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A Google user
April 21, 2019
I decided to pay for Prime in a monthly basis, because of the Unlimited Photos storage. Full resolution up load and download. I use to use Flickr, but when they wanted a ridiculous fee, the Amazon Prime deal was a 'no brainer' excellent value deal with all the additional extras. Postage free on a lot of items, quicker delivery, Free and reduce video rental plus reduced option Amazon Music, that streams to my home media system. Bargain.. !
8 people found this review helpful
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David Ziggy Eaton
November 7, 2022
Unfortunately with the new update, I have had to downgrade my review from 4 to 1 star. The app it's self looks cleaner and "newer" but the usability is just not there. Landscape just doesn't work anymore, the navigation feels confusing, and the feature to edit photos is gone now. Amazon photos used to be a good ish comparison to Google photos but now the android app has just dropped so bad. The only saving grace for Amazon is the fact of unlimited photo storage, otherwise I'd use Google Photos
28 people found this review helpful
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j d
December 23, 2022
I like it. A few comments: -It would be great to have an info display option to see: ISO/ ftops/ shutter speed. -The preview photos compression is rather extreme (lots of posterizing in skies etc) -It would be great to have an option to only auto-backup specific folders. -and in general please give more customisation options, as people have different needs forn this app.
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J B
December 8, 2022
Maybe I'm missing something, but with the latest version I have no indication whether a "local" photo on my phone has already been uploaded or not. You can select the same photo over and over again and it is uploaded, but there is no indication that it already done. Previously a cloud symbol showed whether a photo was uploaded or not. Hopeless.
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Juan Boy
November 18, 2022
No longer uploads photos successfully just says it's saving forever. The new UX is absolutely terrible, you can't easily keep track of what's uploaded or not. A quarter of the screen at the bottom is used up by a useless slider. Why don't Amazon employ some proper programmers? It's apparent they don't across every single tech item they attempt as nothing ever works properly.
11 people found this review helpful
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Shelley Maceda
May 5, 2024
Love seeing pictures from years ago and so easy to use
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Steve Bennett
November 16, 2022
Changes in this app are not helpful in my opinion based on my previous use. I particularly don't like the absence of ability to edit. Formerly a very nice feature and one I used frequently. Also the larger groups of previous year same date pictures has limited significantly my forwarding memories to friends and family. I wonder what type of external user survey you used to determine features customers wanted changed. I use the app every day and I previously gave it a high rating - saw no survey.
6 people found this review helpful
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A Google user
February 25, 2020
£79 per annum for next day delivery was my initial buy in, a necessity. Now I feel life would be very different without the Prime experience. Music, books, video, TV and unlimited photography storage! As a photographer this is brilliant! The app doesn't work quite like a cloud drive - it is more like Google photos, only high resolution storage is included in the membership. I love redundancy, no matter the layout, especially when so much else comes as standard. Great work, Amazon!
61 people found this review helpful
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Andrew Klatt
December 26, 2023
Easier to find photos. Face recognition sort. Stuff like that. Still finding cool things using the app. Appreciate the space for my photos and videos
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Donna Moore
April 18, 2024
Have lots of pictures, gran and great gran need space, and love sharing on other devices
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Mary Buckson
March 20, 2024
Amazon photos saved more of my life then you can EVER imagine. I didn't realize changing my email address would wreak havoc on all 3000 pictures I have stored in my phone. Grandson's will be 18 and 16 in April and June. I was devastated. Trying to recover that old address is like signing in blood, your first born. I have YET to figure it out!!!! I LOVE YOU, AMAZON!!
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PF M
April 25, 2024
Excellent Photo Backup App .... it just works....what more can you ask?
1 person found this review helpful
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Str8jacket
April 27, 2024
Its nice to have all pictures stored in one place, easy to access.
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lisabocook
May 3, 2024
Exceptionally easy to operate. Fast, smooth, efficient transfer.
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Jasmine Rivera
April 23, 2024
Easy to use. Great to know that your pictures are safely saved
1 person found this review helpful
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Stephanie Chipouras
April 22, 2024
Auto uploads easy to use and access. 100% recommended.
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E S
May 1, 2024
Love how it's set up. Lots if different options well organized
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Kathy Jones
April 20, 2024
App isn't working correctly after last update. Pixel 7 pro
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Christopher
April 30, 2024
I love having this app to back up my photos I love the prime membership unlimited storage
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Qwerty TopRightExit
April 27, 2024
After uploading the photos, I can't even see them in the app.......
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Jenny Lenis
April 19, 2024
Love to review the daily experience pictures especially when they appear on my tv
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Carolyn Morey
April 19, 2024
It uploads automatically. I don't have to go in and take the time to do it.
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It Always Matters
April 30, 2024
Not a bad app. User friendly, time consuming like all the rest.
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Khurshid Tarapore
May 1, 2024
I have uploaded pictures to have all my pictures in one place. It gives me more space in my phone
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Clarence Sparks
April 19, 2024
It's a great app for keeping your memories from your childhood to adult life love this app
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Dean Sartain
April 28, 2024
I like it very much. An excellent way to have all my photos available. Thanks a lot.
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Paul Burleson
April 25, 2024
Great app wife love it see her pictures she taken and easy to work with and I thank it great also see her pictures
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korhan memis
April 27, 2024
Very easy and convenient great service for amazonnprime customers
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Kyle Baird
April 26, 2024
Really easy to use and I like being able to upload some to my TV
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June Elley
April 20, 2024
Videos filled room quickly but the rest is fine.
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Diane Gagnon
April 26, 2024
Easy to use and love the way they are listed by month
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Judy Hardy
April 25, 2024
My experience using Amazon photos is always great!!!!
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Jonathan Bunce
April 23, 2024
keep seeing ads for unlimited storage but I've been capped at 5gb, prime customer
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Loopi Lulu
April 20, 2024
ONLY JUST INSTALLED THIS ,AND SO FAR SO GOOD! ONLY TIME WILL TELL . I WAS DESPERATE FOR SOME SPACE SO HOPEFULLY THIS WILL HELP
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Jay Shete
May 2, 2024
This app does not give me the option to select all photos at once in order to delete them.
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Zoë O' Reilly
April 30, 2024
Reassuring but wish the video storage was more or that I could pay for extra
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Kathy Nagle
April 29, 2024
So far, this has been a great storage and a choice viewing app.
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Kiara Thomas
April 22, 2024
It's easy to use and all my pictures load smoothly.
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Corrine Riley
April 28, 2024
Great for keeping photos safe. Have bought several picture books too
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Erin Sweeney
April 27, 2024
Amazing app!! Keeps my photos safe. Thank you so much!!
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Noah Prevost
April 26, 2024
Makes it so easy. Love the on this day notifications.
1 person found this review helpful
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Jaina Ford
May 1, 2024
Works great, reliable and consistent.
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Lisa Mason
May 5, 2024
Easy to use, saves all photos and videos, love it x
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Jason Benson
April 26, 2024
Works good and I love it when it shows the daily memories
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Isaac Rogers
April 29, 2024
Fast and easy way to secure your photos and videos
1 person found this review helpful
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stanley jackson
April 27, 2024
Easy to you use makes great copies of my photos.
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Tracy Burke
April 26, 2024
Easy and convenient way to backup photos
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Ted Perry
April 29, 2024
Love this app, it's great to see memories from times gone by.
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Child of The most high
April 28, 2024
love it, highly effective and easy to navigate.
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Michele Stephens
May 4, 2024
The photo I took was beautiful but the canvas delivered was absolutely beautiful. Thank you 😊
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Christina Pickell
April 21, 2024
Love how the photos are organized by each day .
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Angel Fernandez
April 30, 2024
I love the unlimited storage when you have Amazon prime!
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Gilbert Woten
April 27, 2024
I am able to brighten and define my photos easily!
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Dennis Sams
May 2, 2024
Easy to use and find older photos.
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vscoopster C
April 20, 2024
Love the convenience. So easy. It's a snap.
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Saji Bristol
April 22, 2024
Excellent storage for photos Need videos are limited storage
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Troy Umerger
April 21, 2024
It keeps all my photos in order nice and neat.
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Chance H
April 30, 2024
Great place to save and print!
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Lucinda Reynolds
May 3, 2024
I was so happy to see pictures that I had lost when my last phone quit working
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Gloria Hill
April 29, 2024
Fun review of photos - of past and present.
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Michelle Andrews
April 21, 2024
Simple and easy to use great storage
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Andrew Duncan
February 15, 2024
Solid app no issues after a few months. Nice to be able to see the pictures on the Tele as screen savers.
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Caesar Goveas
April 6, 2024
Great for backing up photos/pics as an alternative to Google Drive.
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Daniel Chatburn
November 13, 2022
A generally flawed way to manage your photo collection. I use this to display photo slideshows on my alexa devices and the app willfully uploads and displays images and folders I don't want to back up. It seems everytime I look away for five minutes it's grabbed some new album and auto uploaded which is hugely annoying. There's no quick way to multi select images for removal, you have to manually search and remove individually and the 2022 update just made it worse, so changed to 1*
124 people found this review helpful
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Tomer Biderman
February 27, 2023
Edited, 1 year after still worse app you can find. 1. You can't view images that just recently taken, you have to wait it to fully upload and only then see it 2. Images that are not synced are can't added to albums, again must wait to sync 3. Sync not working if you not opened the app to 'remind' the app that to sync 4. No easy browsing to all photos, need to run useless filter This app is simply garbage 🤮
218 people found this review helpful
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Linda Haines
April 20, 2024
Great way of storing all your photos in one place
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A Google user
November 12, 2018
Had so many problems with this app. At first it worked fine, however since having issues months ago (app doesn't seem to recognise photos on my phone or sd card, I've uninstall Ed and reinstalled multiple times) I've been going round in circles with amazon support, being told to try the same things over and over again and still not had a resolution. Amazon photos is one of the reasons I pay for prime and I am seriously considering cancelling my membership and going through the faff of transferring all the photos I do have stored already.
3 people found this review helpful
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A delicate Gem
January 13, 2023
It sucks amazon are depleting amazon drive. Now I have to use this sucky app which has no option to put your photos into your own organised folders which I could with amazon drive which made finding my photos easier having them in named folder and categorised my own way!!!! THIS REALLY SUCKS!!! I won't be using amazon photos for much longer .. only until I find a better solution and cloud storage for my photos where I can organised my photos the way I want to!
1 person found this review helpful
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Carter Morrison
March 15, 2024
Fairly decent app but definitely could be improved with more user-friendly tools
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A Google user
April 6, 2020
Downloaded for fire stick screensaver so that i could see personal photos, all my photos seemed to be backed up on the app, which is easily over 200 photos, only to find out that only 9 photos have actually been saved and these 9 photos are the only ones i can add to my screen saver album. Unable to add or upload any other photos and no indication as to what the problem is - what a waste of time. I don't normally review apps but this was highly frustrating so felt others should be aware of this
116 people found this review helpful
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Amelia
December 6, 2022
Used to be able to manage device photos and amazon photos in one place, if I deleted something from the app I could choose to delete it from my device at the same time. Now I have to do the process twice. I can't even find where albums are on the app, I don't want lots of additonal search filters just want to find my albums. Trying to be flashy doesn't work when simple hasn't been nailed.
19 people found this review helpful
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Duncan Philps-Tate
February 22, 2022
Useful automatic backup (which is mostly what I rely on it for under Amazon Prime). But, and it's a big but, it keeps trying to back up/upload videos even after that part of my quota is fully used. That's annoying and wastes battery. The PC Windows version does the same. It would be useful to choose not to include videos. Or if they made the software a little more intelligent did it stopped trying when it hit its limit.
493 people found this review helpful
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Ross Baldwin
January 19, 2023
Completely useless without a proper search function - if I click on e.g. places, I get a row of place buttons in apparently random order. So, you expect me to scroll through hundreds or even thousands of places just to find what I want out of 80,000 photos? I guess the developers tested their fabulous new version on a huge database - of a dozen or so photos? Groan 🙄
6 people found this review helpful
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Alex W.
December 28, 2023
Doesn't even deserve a half star rating! Should be rated as a negative! Who and or what gave anybody the warped idea that televisión, computers, and most specifically phones had, have, or will ever have a practical integration purpose with photography????
1 person found this review helpful
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A Google user
March 27, 2019
I have 2 complaints: 1. If you share an album with someone that also has an amazon photo account, they cannot collaborate with you on the album nor have the album show up in their own library. Also the link will redirect to the browser instead of the app so it's pretty much a useless feature. 2. Yes you can select which local folder to backup. However the folders you deselect still show up in the app's "yours" tab. I mean if I dont want them backed up I also dont wanna see them on "yours" tab
7 people found this review helpful
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alexandru senciuc
June 5, 2021
App is just awfully buggy and badly written. Whenever a photo upload starts, it freezes half way without finishing the task and I have to manually force it to stop. Annoyingly it also shares daily reminders of memories from years back, but the algorithm for selecting photos just picks up the worst junk almost as if it's on purpose. Overall the app feels like a cheap knock off of other photo apps on the market.
19 people found this review helpful
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Evelyn Hopkins-Robinson
March 3, 2024
I love having the extra space to store my content, i.e., photos, documents, and videos, etc. Thank you! 😊
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A Google user
November 28, 2018
I'm constantly running out of space on my device, so I'm looking for something that will let me upload photos and delete them from my device. Amazon Photos does the upload part (keeping filenames intact, yay!), but you have to manually delete photos one by one from your device. Dropbox has the same problem. Only Google Photos seems to do this well.
5 people found this review helpful
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Tonii Pyle
April 29, 2024
Love this and how it displays our memories on the t.v. the kids love to see themselves and re live the memories
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A Google user
December 3, 2018
This worked brilliantly on my iPhone and saved me having to transfer them to my new Samsung Galaxy S9, yet every time I try to look through my photos, the app keeps closing down or just crashes and I need to get some pictures of my kids off it to go on blankets etc and I am unable too!! If they fixed it, then I will change my rating of 1 star back to 5 again
3 people found this review helpful
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Ruth David
May 14, 2024
Super easy to upload photos!
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Marico Mills
January 4, 2023
I was enjoying this app, I've had it downloaded for ages and had no issues until this morning when I've woken up to a data warning on my phone, warning me 5.46gb of data had been used while I slept! Which is the most of my data only a few days into my billing cycle! I had no idea why this happened, I checked and it turned out Amazon photos had randomly backed up a load of photos, despite my settings being set to only upload on wi-fi? This has never happened before but I'm so angry at this!
1 person found this review helpful
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Jeanne Sloane
March 14, 2024
I like that my photos are there when I want them. This provides a decades long archive which let's me find long lost memories!
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Lawrence Labelle
April 1, 2024
This has been working very good , Ilike the larger thumb pics and date stamp.
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Rosa Arenas
March 25, 2024
I didn't think I was going to like this app, but I'm I gave it a shot. It's easy to locate ANY pic! I would totally recommend.
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Peter Joslin
April 28, 2024
The app works very well and has a number of interesting features.
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K Pur
February 19, 2024
it doesn't load old photos to look at very well. it cuts out and turns off
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Liz
March 13, 2021
Love that it is unlimited with Prime. No more being told my OneDrive is full and need to pay more. Gives the option to add all pictures automatically or individually from phone. Also gives option to delete from either phone or app or both. Making it easier to keep track and free up space. Hopefully *UNLIMITED* means exactly that. Time will tell lol
89 people found this review helpful
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A Google user
November 4, 2018
Love it but wish they let you share albums with other prime users, and really wish they included videos in the unlimited photos part... instead of just having photos with unlimited storage... or they should have a higher limit for the videos. Apart from that it's great... and a great (but not so free!) substitute for Google Photos
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Lisa Webster
April 16, 2024
Nice photo app. The suggestions that are auto-generated are great.
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ljwilson3
April 21, 2024
So far, it's good, it pauses a lot by itself. Other than that, it's great
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A Google user
January 6, 2019
im still relatively new to amazon photo and a long time user of Google Photos. To date I use amazon purely as back up. I find Google photo a lot more intuitive, easier to use and more feature rich.early days. edit how the hell do I upload photos to an album. this just seems.to dump everything jnto a box and yiu have to then sort it all out. waste of time. keeps pausing on phone with uploads even though WiFi connectivity is fine. needs work. a lot of work. cancelling the premium rate poor service
5 people found this review helpful
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John Rice
March 8, 2024
Free storage including RAW files!!! How can you pass that up. But the organization can use some work.
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Carolina Sueiro
February 19, 2021
I had to uninstall the app because I notice the battery was being drained fast on my Galaxy S10+. The app was using a lot of RAM on the background too, even with automatic sync set for only when the phone is charging. I was getting notifications that the app was overloading the system. Other than that, the app is great and very helpful if you already are a Prime member.
2 people found this review helpful
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Kitchen Witch
March 20, 2024
Nowhere to see your trash bin and a bit glitchy but overall good for unlimited photo storage
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Keriann Lenora Haagensen (Keri)
January 7, 2024
I love this app! I'm able to download it to all my electronic devices. I just sign into my account and all my photos are uploaded. I connected a few of my older phones and pictures I forgot all about were uploaded and found. Now it's my screen saver on my TV. Really cool feature! Definitely worth getting if you like photos.
3 people found this review helpful
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Robert McCooeye
May 14, 2024
Great for backing up photos.
1 person found this review helpful
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Stu
March 10, 2021
Useful for backup, little else. If it worked as an app that had a feature or mode to show you only what you selectively backed up to your Amazon acc then it would be more useful, but afaics it doesn't. I don't want everything on my phone backed up, so I turn the auto backup feature off. However it shows everything on your phone like a gallery app, even with the auto backup feature turned off. Limiting it's usefulness considerably.
19 people found this review helpful
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A Google user
October 17, 2019
It's great. Love that it pretty much can replace the Google Photos service but there's one thing. 5GB storage? That's sad in 2019. It's sad especially when the competition is offering 3 times as much (free).;I mean, clearly this isn't about US customs but rather data collection, AI face detection and tracking, etc... but at least do it right. Put up free decent storage.
21 people found this review helpful
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Sig Weber
August 27, 2023
Switched from Google photos, so far does what I expected. The only feature it lacks compared to Google is that it always keeps a local copy of each photo. With Google photos I could free-up local storage and keep the files in the cloud until accessed forcing to download a copy. Looks like I have to do this manually now on the device. It would be nice if Amazon Photos would have a similar feature like Google Photos to clean up locally after uploading and reminding me each time I open the app.
64 people found this review helpful
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Paul Robinson
January 8, 2023
I've used Amazon photos for years now and always been happy with it. It used to be 5 stars but after the latest update it's down to just 1 star. So disappointing I just can't understand how the developers see these changes as improvements. Auto rotate no longer works when viewing photos, the "on this day" memories feature which used to work seamlessly is now clunky jumping back to the top of the page after viewing every picture so have to scroll down again. Delete from phone opt also gone
13 people found this review helpful
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Sharon Harrett
February 18, 2024
So easy to use and a wonderful way to turn my phone photos into real pictures. Also economical.
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A Google user
November 2, 2019
Phenomenal liberation for the memory space of my phone. Always omnipresent and always just the click of a button away from taking all the image-based spatial load from my phone. For the price though, I'd prefer more video storage space and also perhaps an easier way to keep the images segmented and/or organised. Thanks Amazon for a generally great product.
30 people found this review helpful
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Alex Howell
November 7, 2023
Not a default gallery app (should be), the UI is poorly designed, settings missing a variety of options including battery level limit to halt downloads, unable to automatically upload photos added (seems to not work, just checked, it is on and the new picture I took is still not uploaded, should have been quickly done). The lack of this being a gallery means 2 apps for one process, the UI should be "out of the way" to allow maximum viewing area.
62 people found this review helpful
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Tiberiu Gherasim
December 20, 2022
Keeps full quality of images but photo sharing and browsing is primitive compared to Google and the new update made it even worse. You can have only one shared folder and within that folder you can't jump to specific time or date. If you have 50k photos you have to scroll down for ages if you want to see older photos. This update is so bad it makes me want to move to another platform.
7 people found this review helpful
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Sue Jorgensen
April 25, 2024
Many photos of my Mom who just passed away . Easy access with dates. Love it.
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Findlaigh Shawe
June 9, 2020
If Amazon Photos was a human being it would be that partner we've all known; congenial, gifted, charming and utterly unreliable. Promises are made but never kept, errands are ignored, there's a lot of napping or stoned lethargy...but the sex is great. This app's version of great sex is its file and folder management but uploads and downloads just don't happen - no error messages, just empty promises and invisible files.
1 person found this review helpful
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Jan-Christian Zaluski
April 15, 2021
The most un-user friendly app ever. You can't even access your albums from the home page, select all when you want all images in a folder or download your images to the device. Neither will it replicate album structure set up offline and won't connect to other photo apps which you can do things like a collage. Editing awful., it just bundles all images together. Only using it now as a backup store as free with Prime
36 people found this review helpful
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BARRY CHUNG
April 3, 2024
Great place to back up all your photo and all you photo editing.
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A Google user
September 13, 2018
The best app I've found for photo storage and multi-device sync so far, and completely free which is great. The only thing I'd like to see improved is the auto save feature, as seems to quite regularly glitch on my S8 (uploading infinite time despite pics already being uploaded) and always hassles me about adding new folders which I can't disable. But minor points on the whole.
4 people found this review helpful
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john stevenson
March 19, 2024
Great app. Keeps all of my pictures organized and is very user friendly
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A Google user
April 11, 2020
This app should allow you to share what you want to share. Not just the option to access your entire photo and video library. You can not delete anything from the app without it deleting from your phone. It's also ridiculously unorganized, you can only sort by the date it was loaded not by folder. I just wanted to upload 1 specific folder of Disney pics but they were all loaded a different times over the past 7 yrs so I have to go and click all of them through the last 7 yrs. No thanks! Stupid.
4 people found this review helpful
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Sharon
May 8, 2024
Love having access to all my photos and able to put them on my Amazon Alexa devices
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Christian B.
August 10, 2021
Sorting, albums, search are all far behind of anything current organizing and storage applications would provide. If I click into an album, it opens an entry album, saying there is nothing in there. Sorting allows by attributes such as "date uploaded" and "date taken", which is more than Amazon Drive offers, but that's a whole different (worse) level of insufficient. No extra features. Family Vault is not explained properly, I wonder how usage count of that is.
92 people found this review helpful
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Guilherme Taffarel Bergamin
February 7, 2022
Amazon Prime clients do not have unlimited storage in my country for some weird reason. Doesn't even have a way to access your trash items to permanently delete them, so I can't even make some space for the photos I need backed up. Everybody should move to Yandex Disk. It is free and has unlimited photos backup with the trade off of ads, which is fair. Get rid of all your Amazon products. They are a scam. I still can't believe how a company that provides such low quality products can be this big
18 people found this review helpful
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Reinhold Behringer
February 6, 2021
This app works very reliably. Good options to control the sync and upload. I only use it to automatically upload pictures from my mobile to Amazon Photos. For managing pictures on my Amazon Photos account I prefer to use the web. So I do not need any photo management or editing features on this app. I prefer the app lean and fast for auto-sync and upload, and so far the app does that well.
100 people found this review helpful
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HarkHysteria
September 12, 2020
Awesome so far... Just want there to be a place you go as soon as you open the app to see all photos that are "on" the cloud (already uploaded to internet) only and remember that setting. It is nice to know which ones from my phone are not yet clouded but that could be separate by default or user preference. ---------+One thing that is annoying is that even though I already reviewed it on here it keeps asking me to review it again.
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Nicholas
February 11, 2021
The app is just not great. The interface is confusing, with all photos from the device shown and you can't seem to remove entire folders like "whatsapp images" from this view. I have many folders of junk that I never want to store on a cloud service - how do I get rid of these from the app? The app also does not support a two-way sync, so I now have to delete the same photos in two places.
84 people found this review helpful
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A Google user
November 3, 2018
***update 03/11/18 No longer recieving Photos of the day notifications even though turned on. This was probably the only thing that kept the app on my phone. Same issue with app running on iOS on wife's iPhone. I guess now a disabled feature..... ********* Limited sorting/searching capability Idea of smart album good but will only work against lowest level directory, no use if nested sub directories of sorted photos. Generally good app for 100s to a few thousand photos any more and limitations start to show.
5 people found this review helpful
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Chris Shields
September 10, 2020
Full quality photos and videos. So has an edge over google photos if you value full definition photos. Facial recognition is a little inaccurate so I would like to see some improvement there. It would also be great if a 'remove duplicate' feature was included as myself and my wife share an account and often have the same photo uploaded. All in all I'm sticking with amazon photos over the competition and I pay for the extra storage for videos. Would like to see 3extra features to help with albums
7 people found this review helpful
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Sylvia Fedrick
April 29, 2024
Easy to use, confident my photos are safev& stored!
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A'RAY OF PEACE5EEDZ Raymond L. Griffis, Jr.
March 29, 2024
One of the best organized photo albums I've seen in... 4EVER! Simply 🤔💭 AMAZ---ON'!
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Neil Mccallum
May 1, 2024
Easy to use and good clear photos
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Jane McCarthy
June 28, 2020
Absolutely awful. If it wasn't for trying to make a screensaver for my firestick I wouldn't bother. First of all, you have to upload pictures one by one as it takes that long to upload them (overnight for 3 photos!) If you then want to add them to an already existing album it is not intuitive and lots of clicking around the app. Absolutely awful
77 people found this review helpful
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Lancashire Lass
August 30, 2020
I've used Amazon Photos for a while & fine it a really good app. I'm able to put photos in folders & there are other options I can use to fine older photos such as by face recognition or place which is brilliant. I have found that some of my old photos have synchronised & duplicated & when I've tried to sort these out it hasn't worked. I'm sure there will be a way. I did test an idea on a photo I didn't mind if it got deleted which didn't work.. it hot deleted! So back to the board. 👍
38 people found this review helpful
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Alan Gru
October 6, 2023
The simplest cave man app ever. There's no select all options. There's no auto select folders. There's no option to select a folder to upload. There's no option to upload an album. It doesn't create an album when you upload an album. You can't select all from an album. There's a giant "memories" banner instead of being able to see folders and albums. Daily shuffle...does your PO have a phone to see how a gallery works? Who comes up with these features?
25 people found this review helpful
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Peggy Fung
August 24, 2022
The app works well, I am enjoying it and I use it everyday. Cons: - can't tell if photo is only on amazon, or on both Amazon n device. must go through the action of deleting a photo to find out, too many clicks - ability to view albums as grid or list. Reduce scrolling if there's many albums Pros: - albums - share photos within the text chat (and not as a link) - memories, - pick which folders to backup - scrolling tab that you can pull up or down to skip through photos quickly
82 people found this review helpful
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Darknoor “Krad De”
August 31, 2022
Navigation to choose photos is horribe! No search, no resizing, no sorting, no nothing. It's impossible to find photos to go in the same album from the thousands I have! Edit: found out ways to do so, in the weirdest sections. The UI is not pretty. I wish there was an option to use a photo of an uploaded folder as a bg every day.
3 people found this review helpful
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Jack Adrian Zappa
December 27, 2021
This app has no network control. It will attempt to use a large portion of network pipe without regard for anyone else on it, resulting in intermittent network access by everyone on the network. I understand that you want to get the initial download done ASAP, but you shouldn't do that without thought to the User eXperience. I had to disable it's access to WIFI as I couldn't find ANY pause button, and then I'd forget to turn WIFI back on when I'd not be needing the network. This should have very low network priority. Also, when I don't care if it uses my network, it would inexplicably pause, making it actually never complete. Had to have it run in the foreground with talkback on to allow me to track its progress audibly while not using the network to try and keep it downloading. VERY poor UX. If I could give it 0 stars or less, I would.
275 people found this review helpful
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K Williams
March 23, 2021
Excellent and safe way to look after and store my photography collection. I really like that the app creates gentle memory joggers in the form of random auto selected images then notifies you to view them. These are always a welcome pleasure/diversion and often a surprise to see again. ie. My photography began at age 20 and has continued for over 46 years so my collection is fairly vast. I'm fussy about quality software and for my purposes, this mature app does exactly what it should, and more.
25 people found this review helpful
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William Hogue
April 5, 2024
It's supposed to be unlimited, but I'm getting a storage full notification.
1 person found this review helpful
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Shirley Grissom
March 12, 2024
First time to order prints, I got a little confused. But quickly realized how to do everything and can't wait to get my order!
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Paula Dewey
March 20, 2024
Love all the memories it brings up. I thought all my photos were gone.
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Anna Thomson
March 22, 2024
very good app. Shame there is no option to pay for video storage.
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Susan Blunt
March 17, 2024
I like being able to free up space on my phone w this APP and so easy to use.
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Beth Lee
April 15, 2024
It is so easy to move all my pictures and videos over to have more space on my phone!
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Val “Superlat” Castillo
April 11, 2024
The best place yo help create a playlist that makes for a great vibe!
1 person found this review helpful
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Nicole White
March 27, 2024
I love having my photos saved without having to remove them to make more room.
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Ron Moseman
March 16, 2024
The easy and perfect way to backup your photos.
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Julie Dibble
January 5, 2024
There is no selection option. It's not unlimited photos as it says and not able to quickly delete unnecessary photos as it saves everything
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Morris Simon
April 16, 2024
Excellent service & storage tool. Makes image retrieval easy.
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Kerry Walker
March 24, 2024
Nice app for another backup of photos.. and vids.. but unfortunately not enough storage for my videos.
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michael audette
April 1, 2024
love my photos and a save place to keep them and easy access to them.
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Christina Fry
April 4, 2024
Really good app to use, and you can put your pictures on the TV.
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Christopher Franklin
March 31, 2024
Makes things easier I would like to delete a pic then they adjust the multiple pic automatically
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Mimi Pospisil
April 16, 2024
A little bit slower to get pictures to show up on the screen..
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Chris Johnson
March 30, 2024
Cant save edited photos in the app and it gets stuck at 0.0% and freezes
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Jessica Lee
March 30, 2024
I like it pretty good but it could have more video storage atleast for the poeple thats got Prime...
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Joann Field
March 13, 2024
It's great to have photos all in one place and easier to see.
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Bill Wehrmacher
March 27, 2024
It was unexpected. I was notified it existed, but I don't remember installing it
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Fey Saephan
March 19, 2024
It good storage but too small of a space for all of my photos.
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Sharon Gil
April 10, 2024
Great helper of space when you have tons of photos on limited phone memory!
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Philip Broomhead
April 7, 2024
Great storage facility for my photos etc. Easy to use and set-up
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Willie Rhodes
April 4, 2024
Great place to store my pictures,always has them in order and in great color
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Zach Mullen
March 18, 2024
Allowed wife and I to consolidate pictures of our new baby from both of our devices all into one place.
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Brenda Hensler
March 20, 2024
I like having all my photos in one place and being automatically uploaded.
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Diane Black
March 16, 2024
Thank you prime for the added bonus as to be able to store my most precious photos. 🙏👍
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Amisha Gaglani
March 11, 2024
Great option to upload all pics but unfortunately it doesn't store videos
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Christina M Rangel
April 8, 2024
They have everything I need. Shipping is fast, and customer service is an A+. My go-to.
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Kristine Hoyt
March 18, 2024
it's fun, and xool how you can just access all your photos.
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Tanisha White
April 10, 2024
I love it I signed up just in time because Google which I've used for years erased all my photos. Thank God they are on here. Jesus love you so so I.
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Benoit Descheneaux
March 25, 2024
works good. needs an easy shortcut to folders/galleries
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Suzanne Bernadt
April 6, 2024
Having all my my photos stored is a relief with having a little one!
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Shelly Updike
March 20, 2024
Great I just don't know if I can delete duplicates that are in MY PHOTOS app🤔
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Roberta Davis
April 4, 2024
User friendly. Great photos instantly uploaded to all my devices!! 😍
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Emma “Mighty mouse” Wood
April 13, 2024
Good to save photo on. Amazon have many benefits if your a member.
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Scott Lowell
April 1, 2024
Need as much room as possible and Amazon photo helps me keep them safe.
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Tom Schoen
April 11, 2024
I've found this useful. Reminds me of events and photos I may have forgotten.
1 person found this review helpful
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James T. Duke
March 19, 2024
Set your preferences, and watch your life run smoother through this digital life we now live. Great job team!
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susan collins
March 23, 2024
Excellent quality. Use it exclusively for photos.
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J Watson
March 14, 2024
I love it. All my pics are in the same place and I don't have to worry about backing them up.
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Evan “EZ” ZIER
March 23, 2024
Fantastic app but the only thing is you cannot edit name tags on the app.
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Michele Swinehart
March 13, 2024
I don't understand why I keep having to log into the app to keep my photos saved.
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Robert Wiley
March 29, 2024
Great app for storing photos and videos, very reliable.
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Martin Pickles (MartinP Photographer)
March 13, 2024
Just nice and easy to use. Stores hi res images..
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Trent Longtin
March 31, 2024
There are no issues with how this works. I like how it plays through pictures.
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Sarah Starr
April 14, 2024
I gave 4 stars because I don't want to have to open the app to save my photos all the time
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Jacqueline Walker
April 11, 2024
Love the automatic upload of photos. Doesn't interrupt my phone use.
1 person found this review helpful
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Jeff Stephen
April 7, 2024
Excellent app. Keeps my photos safe from accidental deletion.
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R Laurence Parker
April 15, 2024
Amazon photos is my answer to decreased storage for photos from my phone.
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Sabrina Sancto
April 3, 2024
love that I can keep ally photos backed up especially when I thought of lost some and found the on Amazon xx
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A Google user
April 12, 2024
Great service great options in storing and reviewing photos.
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Mary Neese
April 2, 2024
This app brings up old photos I wouldn't see without it. It's fun!
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Clara Wichmann
April 8, 2024
Please change the ordering system back, it's super aggravating and inconvenient
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Jack Vardy
March 30, 2024
Brilliant idea but you only have a 5gb storage for videos and 5gb gets filled very quick
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jacob leach
April 8, 2024
I love the unlimited photo storage and I have also upgraded to the 500 GB video storage
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J Zdh
April 9, 2024
best!! saves forgotten pictures and even the accidentally erased ones. 😍
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Nicolo Africa
March 28, 2024
Great for unlimited photo storage, including raw files!
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Nikki R
March 7, 2024
It is confusing on how to access and organize my photos.
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Roberta Jones
April 13, 2024
It's great to have all pictures in one space and not lose them.
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G LEBON
March 28, 2024
Fantastic app for saving pics, and it's absolutely free.
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TErg
March 31, 2024
Not user friendly. Poor file management capabilities.
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Katie Scammell
April 13, 2024
Great place to keep photos safe. So easy to use
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craig lewis
March 15, 2024
Freezing up lately, had to uninstall and reinstall ..working now.
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Karen Ensley
March 18, 2024
Love the no cost storage & how each day I get pictures of previous years to reminisce!
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Ian Martin
April 1, 2024
Great app keeps all your photos which gives you great memories.
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Terressa Nelson
April 12, 2024
Love the app and how it shows me certain photos and keeps them in order for me.
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Manny V
March 16, 2024
The app makes it really easy to access the material at any time anywhere
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Melanie Smith (MelaniesArt)
March 23, 2024
Ok... you're telling me my subscription expired, but there is no stupid link to renew.
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Christopher Thom
March 9, 2024
Can't beat the price and unlimited storage...... For Prime customers.
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Teresa Marshman
March 29, 2024
Easy to use and clear where your photos are.
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Penny Foster
April 4, 2024
Photos good ,but couldn't upload all the videos.
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Mirco
April 2, 2024
Please add the feature to delete already backed up photos from the device!!!
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Maurice Otunga
April 5, 2024
The most beautiful thing to appear on our screen as a screen saver... Best of the Best
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Natalie Etheridge
March 12, 2024
Love this app it's so useful for storing all myvpuctu4es when my phones memory isn't big enough
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Nick M
March 26, 2024
Fantastic quality on the pics and great organized saving !
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Ducia Hamm
March 16, 2024
Very user friendly even for someone with minimal tech skills
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codie durand
March 12, 2024
It be nice if you could clean up from like duplicate or blurry photos
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Kathy Brunson
March 16, 2024
Great feeling not having to worry about losing my photos!
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Jon Edwards
April 1, 2024
Works for me! And some pf the memory collages are surprisingly good 👍
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Serina Williams
April 5, 2024
Wonderful, clean, organized, and visually appealing.
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Raquel D.
April 2, 2024
Great app! A unlimited space to save your photos!
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Ken Johnson
April 7, 2024
Super easy and reliable. Highly recommended
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Robin Paullin
April 11, 2024
Very useful, keeps me well informed and organized.
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Bruce Haslett
March 21, 2024
I don't know enough to give this a rating. My photos are there and that's all that matters to me.
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Leonelis Cardenas
April 1, 2024
You can save all your pics free of charge. It's nice that a big company like this can do this for their customers.
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Trudy Stallings
March 9, 2024
The only thing I don't like is shipping fees on a lot of things I like and I pay for prime 😒
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Marc L
March 19, 2024
I really enjoy the piece of mind having my photos backed up.
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David Jenkins
March 30, 2024
Easy to upload and decent storage. Happy.
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Sarah G
March 15, 2024
Great for looking back at old photos that I thought had been lost.
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Michael Griffith
April 4, 2024
I downloaded about 19 photos from Google Photos to Amazon photos to display on my Fire TV I cannot download anymore
1 person found this review helpful
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Christina Mortenson
March 31, 2024
Easy to use, quick speeds, really enjoy this.
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Rhonda Campbell
March 9, 2024
Like the way it groups pictures. Easy to find what I'm looking for.
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Deborah Lindsey
March 17, 2024
I love this app.our. still love this app. Getting pictures printed is so easy.
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Tabitha Warmoth
March 22, 2024
Basic, easy to use, and helps to free up space on my phone.
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Debra sterling
April 8, 2024
I don't like it it automatically uploads every picture, I'd rather choosse
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Angela Seifried
March 16, 2024
It's fun & awesome to have them to view better memories of good times.thankyou
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Vlad-Ionut Stoica
April 16, 2024
Faster than competition. Is there a way to bring my photos to Amazin from OneDrive?
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John Coontz
March 31, 2024
works great. already had a prime membership so might as well use the storage too
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Emma Rivera
March 30, 2024
I love the ease of accessing all my pics on my Google pixel phone!
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carlyn lapham
April 16, 2024
As a mother, it's so awesome to have these reminders of what my baby was like just one year ago. I love it.
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Jeremiah Schofield
April 1, 2024
Great app! Found pics I thought were lost forever.
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Phillip Epps
March 15, 2024
Would be better if I had more time to work it. As it is, it shows great potential.
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Jaynie Mallatratt
March 28, 2024
Easy to use and good to see a mix of photos each day
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A D
April 5, 2024
The only downside, they don't offer enough space for videos
1 person found this review helpful
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Pat Smith
March 24, 2024
Love the way it shows me bygone pictures that were taken on the day.
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Julia “e4d4c4Forward” Sloan
April 7, 2024
Awsome real time backup of my photos. Keeps anniversary dates of years going back.
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Jenceson Payte
March 28, 2024
Very easy to customize. Great value.
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Julie Greenwood
April 13, 2024
Great place to keep all your memories, but it does have its days when it doesn't want to load...
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Dina Cornwell
April 6, 2024
A great way to keep all my precious memories, thanks Amazon !!
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Teresa Maxwell
March 26, 2024
I have just started using it without any troubles . My daughter recommended too me.. I have an android Galaxy 20. She uses an I phone.
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David White
March 13, 2024
It was great that photos has separated out my videos.
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rajmohan pm
March 22, 2024
Very happy to have this app Good alternate to Google photos. Thank u amazone
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AMBER DAVIS
April 16, 2024
Love the memories that pop up, just wish there was more storage.
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Denise Fowler
April 2, 2024
I'm old and love to be reminded of my good days and reminds me to make more of them
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Yvonne Moore
March 14, 2024
The app paused and will not complete upload of pictures
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David/Juanita Lambert
March 20, 2024
Great way to save and keep photos.
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S Sadana
March 13, 2024
So useful, as most other cloud storage options have limited upload.
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Alan “Nogga” N.
April 1, 2024
Fantastic place to store all your special photos.
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Paul Wharmby
March 12, 2024
Easy to use and great way to store and see your memories
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Leslie Croteau
April 9, 2024
Great to have the storage - means my phone doesn't get filled up.
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Shantell Wade
March 24, 2024
Great App! Perfect for keeping pictures safe.
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Michelle Scoggins
April 11, 2024
Love the storage! Now I can take 1000 more pics on my phone! 😆
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Rita Kryglik
March 10, 2024
Don't like the constant notification and unclear how to disable
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Mike Hensley
March 24, 2024
I like having a place to store my photos but it isn't user friendly.
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Kaley Bruley
April 1, 2024
Customer support is impossible to get when they don't let you access your photos
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Edward
March 20, 2024
it's very nice and wonderful I like the way the app works completely I'm satisfied 100%
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White Doves
March 29, 2024
Good when backup and extra space is needed.
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Catherine “Famous” Page
March 7, 2024
Love being able to sync photos from all devices
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maria zynski
March 16, 2024
It keeps all my photos in date order does all the work for me great
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Cierra Wattley
March 12, 2024
It's been nice, I wish video had more space available.
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Cheryl Mullen
April 2, 2024
Great to be able to pull up pictures any time.
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Peter Tonner
April 15, 2024
Efficient and reliable, great for jogging my memory.
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Chris MacGregor
April 5, 2024
Photos are quickly opened & can be edited easily. Ll
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Lawrence Seibert
March 15, 2024
Without Google a smartphone is a fancy camera that can make phone calls.
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Lorine “Lorie” Ward
March 29, 2024
It's great to see all my photos of family, friends and fun on my TV screen 😄
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Sue Stiles
March 19, 2024
Amazon Photos took my Photos and organized ,categorized and presents them . Thank you A.Photos
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Gloria Arellano
March 10, 2024
Looking back is very nice to see and remember good times.
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mj78
April 10, 2024
Best wya to store plenty of photos as i love taking pictures everyday
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Darryl Jones
March 23, 2024
Great to release storage on your phone.
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Charlene Plante
March 21, 2024
This app is EXTREMELY SLOW. Oh my, this is unbelievable. I was hoping it was a good app because it is Amazon but nope this is terrible.
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J D (Jewelz)
April 15, 2024
Easy to use and backs up all my phone photos.
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Nicola G. Mayo
April 11, 2024
I which to use this app always as master album as im subscribe in prime video via my cell provider and which too be member in Amazon Photos too
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Adrian Knights
March 19, 2024
Haven't had the app for long, but so far, so good. No glitches.
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Cory Borghi
April 1, 2024
Well put together app. Easy to use and navigate.
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Shelly Reynolds
March 11, 2024
Quick downloads and easy to use.
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Stephanie Lonsdale
March 24, 2024
Love the ease and security of the app.
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Abde Kapadia
March 29, 2024
Easy to use like the periodic reminders of the past events
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anita cashmore
April 16, 2024
Love the ease of use and extra storage is a bonus
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Robert Caldwell
April 8, 2024
Automatic backup of photos. It's what I came for, and what I got
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Fraser Stroud
March 12, 2024
Easy to use , good filters/search options
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Paul Gregory
April 2, 2024
Face recognition does not work with non JPG photos
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Lisa Reed elegant_confusion
March 29, 2024
Love having 1 place for all my photos and videos. Has been a part of my life for the last fifteen years so yeah ❤️
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Victoria Harry
March 19, 2024
It's great to store your photos and videos. Love it.
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Deena Lancaster
March 28, 2024
Love this app. Its nice to see all my photos as my screensaver on my tv
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Randr 2011
March 22, 2024
Like that, it gives me relevant memories. And more that it is free.
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Stacie Felger
April 1, 2024
Love that it's unlimited storage with fast uploads
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Ada Izquierdo
March 28, 2024
I like that photos are saved automatically.
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Retta Henley
April 5, 2024
Great extension to Google as I don't want to pay for more space. 🙄
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Randall Henrichson
April 11, 2024
Photos are so much easier to pull up
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Gaynor Bartlett
April 23, 2024
Easy to find and look at photos
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Leslie Anne Chatterton
March 5, 2023
Amazon tries to trick people into buying more storage for their videos, and won't let you delete excess videos until you do. I don't want to save most of the ones that were automatically uploaded, without my consent, but Amazon won't let me delete them! Unfair and underhanded. I only want to use their free, full size, unlimited photo storage.
30 people found this review helpful
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Patrick Kambo
December 31, 2023
App feels dated for a company like Amazon. I'm getting daily notifications that a new folder needs approving. I have correctly set the permission in app settings.
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TJ May
September 25, 2022
Storage space is amazing. Minus having to pay extra for videos. The search feature for organizing photos is awful and uncomparable to Google photos. The app and the web page also have different functions such as favorite photos. Deleting photos is annoying too. I love that similar photos and duplicates are stored together. Definitely has a few good features and storage. I wish I could organize the same as I do with Google photos.
42 people found this review helpful
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SilVer T-V
May 2, 2024
Great way to save and file my photos.
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Milton NI
April 30, 2024
Organizing folders tools can be improved.
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David Moon
February 21, 2023
I'm afraid I'll have to join the chorus of bad reviews for this app. I've filled up my 5gb quota of video uploads. Fair enough I thought, still get unlimited picture uploads, so I turned off the video uploads toggle. Despite this, I still constantly get a message saying "upload paused, quota reached" so my photos won't upload, so annoying. Also, can't view in landscape, come on Amazon, that's an easy fix.
57 people found this review helpful
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Cheryl Naples
December 28, 2023
Upload sync issues. Does not auto upload. Why? Who wants to log in and make sure they are syncing all the time.
1 person found this review helpful
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Mizuho
May 13, 2024
I would've given this app a 5 stars, but due to a problem that hasn't been fixed it seems that's not possible. In the previous versions of this app gifs were playable, now it's not, which is truly disappointing. I might revert back to one of the older versions of this app.
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chromedwheels turning
January 2, 2024
Wow, I'm so glad I heard about this app. Google has been harassing for a minute about me not having enough storageor out of space. This is a relief 😮‍💨.. just wish videos had capacity of 10 mb instead of 6 mb
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Evan Zazzara
November 23, 2022
The new UI removes the ability to add individual photos and videos to the family vault. It's either all media or nothing right now. This exact update, missing features and all, was rolled or to iOS months ago (want to say begining of 2022), why the bug fixes and updates done to iOS were not brought over to android? Beats me. Right now the reasons I subscribe to Amazon and not google are missing with this update, please make it a priority to retrofit the bug fixes the iOS team have already fixed.
4 people found this review helpful
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Ashley Eißfeldt
April 21, 2024
It's a bit laggy, not as responsive as Google Photos. Photos are not clearly separated by date and date taken cannot be edited (nice feature when it can't read the date in the photo name). Otherwise I'm content to use this for the unlimited storage vs Google.
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Solar Cat
January 10, 2024
It just started to automatically download sll images from my phone and it wouldn't stop. No way to stop it. No way to cancel. I hated it the moment i installed this. Make a feature to press STOP.
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Kara Keeler-Caouette
April 16, 2024
Very easy to use. I really like it better than Google photos
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Paul Bramhall
March 23, 2024
Good to store pictures. But limited.
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Guy Nightingale
April 23, 2024
Very easy to use and great pictures and videos.
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Ian Leonard
April 1, 2024
only thing I don't like is that I have to periodically use the app to continue to have the automatic backup work.
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Dana Garvey
December 12, 2023
Suddenly this app can't rotate photos to landscape orientation on my Pixel 6a. It just bounces me back to its home screen. I'm not having this issue with other apps...
3 people found this review helpful
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Marco Antonio Garcia Leon
March 30, 2024
I loved this app, recently I moved to Amazon Photos and it was right.
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Gilly Stevens
October 6, 2021
Awful do not expect any support or answers about problems with this app which keeps stopping saying there is no WiFi connection. I have 275mb speed am using it now and am watching a film. I have sent 6 messages asking for feedback. Nothing. Do not bother as most of the time it does not work. If you cherish your photos don't use this app. Give me Google photos 100% over this!
48 people found this review helpful
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Carlos Munoz
April 30, 2024
Easy to up load pictures and videos great!!
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Jeff Haugen
April 18, 2024
Great way to store photos. Like that I can see what my wife takes too in the family vault
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Charles Megal
March 3, 2024
I like the Amazon Photos app because it helps me organize my pics and keep my phone from being cluttered.
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Robert W
December 12, 2022
After 22'Q4 redesign it's VERY inconvenient to upload selected photos to Amazon cloud. 1. Pictures to upload can only be previewed as rather small thumbnails. I make multiple shots of the same scene and need to see it full screen to choose which version i want to upload. 2. When sharing from eg photo Gallery app, Amazon Photos does not show up on the list apps a photo can be shared to Please allow full screen view of photos to upload. Please restore this app as share destination.
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Iain Jones
April 26, 2024
easy to upload, still to master organising it
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Jeanette Duarte
March 13, 2021
I particularly like it when the app shows me a memory from this day last year because it's easy to forget where we were or what we did. However, I'm experiencing a glitch just now - an upload has sort of stuck and I don't know what to do to get it going again. Perhaps the tech experts could check that out? Otherwise I find Amazon Photos much easier to use than say, the Cloud or whatever.
68 people found this review helpful
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Bria Lidstone
May 24, 2021
This is THE BEST photo storage software I have found!! As a photographer I have tried many different services over the years, and Amazon Photos tops the rest for me for the following reason: - You can set it to automatically upload all of your photos (many services offer this) - When you delete the photos on your phone, they aren't deleted from Amazon Photo (HUGE perk for photographers) - They has an option called "Smart Albums" which collects your photos into the same albums as your phone
50 people found this review helpful
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David Stout
May 15, 2021
I downloaded this as it's part of amazon prime. I've always been scared of loosing precious photos using apps like this but thought I'd give it a go. Over 4 or 5 days I downloaded my photos at night and they all went on admittedly l Slowly but I had so many. I checked and the were all there. So I deleted the photos in my phone not in the app. I went into my app and 80% of the photos are not there anymore, tried to get help but that link doesn't work. I'm so pissed off with this app and amazon.
30 people found this review helpful
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Curtis Adams
March 29, 2024
Easy to use for a all around great experience.
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A Google user
January 7, 2019
I really like this app from Amazon and as a prime member I get unlimited space to store photos and video's. I can edit the photos download to any gadget I'm using and I really love the stories and memories that show up from time to time. I would be lost without this facility now. it's well worth the yearly subscription along with the other services included.
6 people found this review helpful
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Michael S. P
March 8, 2024
It's one of the best places for all your picture and it's so easy to use
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V B
March 30, 2024
So far this is great! You don't need to worry about the photo storage on your phone AND you can make some amazing gifts!
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Mark Terry
March 14, 2024
Seems to do the job. Handy if the phone is lost.
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Chemical Summer
May 15, 2020
Does what it's supposed to. Automatically backs up photos which is handy. I've gad no issues or problems with this app since I installed it although admittedly other than view a few photos via the app I've not done anything else with it. It does give reminders of photos from previous dates which I find a good feature. I asnt aware there was a limit on the amount of video space your allowed (5 gig) which is really annoying. That made me downgrade my rating from 4 to 3 stars.
33 people found this review helpful
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Margaret Moore
May 13, 2024
We always love seeing the photos we cherish often!
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Jonathan Giddings
April 12, 2024
Doesn't upload automatically without opening the app
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Glen Chaplin
March 18, 2023
The Amazon Photos facility is great as a repository for all those thousands of pictures and videos. The automatic upload mechanism seems to work just fine. My problem is with the facilities provided to sort and view the images later. There is no map-based location finder. The algorithm for recognising peoples' faces isn't as reliable as others. It is no longer as straightforward to filter on year taken either, as the option appears to have disappeared since a recent upgrade.
147 people found this review helpful
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Desiree Anne
November 20, 2022
Update: the app is so much harder to navigate since the revamp I lowered the stars for that reason. I love having all of my photos (from my computer and my phone) in the same place. If my videos could be there without needing to dole out extra money (especially as I don't use the music app) I'd have given it full stars
13 people found this review helpful
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Angie Clark
April 25, 2024
Saves all, don't have to do anything. I will never lose a picture 📸 again.
1 person found this review helpful
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Cheryl Blackmore
March 9, 2024
I am in love with this photo app. My pictures are stored automatically and frees up storage on my phone.
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T Simon
February 4, 2024
Why mess up a great thing? Please bring back the ability to delete from both photos and device. That really made this app different than all the rest! It's why I pay extra...
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Zach Ebel
October 18, 2023
I love Amazon Photos! What a wonderful way to deal with the incredible amount of digital photos my family and I have taken over the years. I love getting a daily look into the past with notifications on what happened this day in past years. Also the ability to sort by person, or even search photos is incredible. It's also cheaper than google if you already subscribe to prime! The only downside is the app doesn't delete photos off your phone like Google photos. If it did that I would give it 5
197 people found this review helpful
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Denise beausoleil beaudry
May 6, 2024
This add is way too long compared to others and there is no escape
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Deb Behl
April 27, 2024
Love the memories, and the app reminds me daily!
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lehqx
December 24, 2022
Latest update/rehaul makes this app UNUSABLE! I understand their desire to bring it up to speed with the iOS version, which looks good and works good. But whoever tested this new release, and whoever approved it, should be fired on the spot... This is a half baked product, full of bugs, and missing basic features. As a paying user, I am extremely disappointed, as my partner and I were using the old version successfully with the Family Vault.
11 people found this review helpful
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Diamond David Universe
January 23, 2021
Surprisingly great, I had Amazon prime forna while before I realized everthing yhatbwas included. I'll review the settings before I "complain" but having it backup automatically can slowdown my phone and since you can only store a few gigs of video for free I need to pick and choose what I backup. If can't solve that in settings I'll edit this post.
10 people found this review helpful
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David Nyquist
January 9, 2021
Moved my photos from Google photos to Amazon photos. Too bad there is no longer unlimited photo upload after June 2021. Amazon photos has unlimited photo upload at high quality. The photos upload from my phone was problematic. Had to manually select the photos and upload. But all photos were eventually uploaded. Any new photos taken are automatically synced. Automatically create new albums with the photos. Very good program.
96 people found this review helpful
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Rob Orr
March 19, 2024
convenient and easy to use, would highly recommend it
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Daina Marie
February 23, 2024
Awesome perk from Prime. I hope they keep it going! No problems with the app or service, 5 stars!
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Tim Kersten
July 13, 2021
So many little things wrong with this. Face recognition matches people that are different. That's okay, if there's a way to train the algorithm that these are different people, but there's no way to do so. That makes search by people useless. The video player doesn't let me seek while the video is paused, making it difficult to show friends particular videos. It's just poor UX.
5 people found this review helpful
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A Google user
March 20, 2019
Does not find any device photos on Note 8, used to work great, now it is useless for backing up any new photos. Started to find folders but now its limited to finding folders on internal storage, I'm constantly deleting data for media storage to try to get this app to find my photos but it's always about 2 months behind in backing up my pictures.
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Dick Lowrie
December 31, 2023
I love how well I can adjust so many things about the pictures to get them right ! It took no time at all to use the App, every thing is clearly marked!
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Liam H
August 16, 2023
Love the service and storage space, although a few features would improve it. Firstly, it would be good if it converted uploaded folders into albums as now I'll have to manually put them all into named albums. Second it would help if it remembers the sorting setting (date uploaded rather than date created). Another mishap I had was it automatically started uploading thousands of my phone pics which I had to go back and manually delete. On the whole though an excellent service.
64 people found this review helpful
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DebraJoy Greenburg
March 20, 2024
Excellent App. User friendly. Saves my precious memories.
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Johnny Wilson
October 15, 2020
By default, all your device photos show up in the photos section, which isn't ideal if you only want to use the app to manage photos you uploaded... You can hide photos yes, but you have to hide new ones every single time you take one which is just annoying. So frustrating as I was hoping I could manage my cloud photos on the fly. I've uninstalled it.
8 people found this review helpful
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jimmy willrich
February 18, 2024
you need to do a update on your app I have to delete it and install it 16 times in one day it not work right every time I tried to to delete a photos nothing works
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David Ritchie
November 12, 2023
Horrible lack of folders. My photos are stored in organised folders on my phone. But the photo app is just a bucket of tens of thousands of pictures. No i dont want to spend ages sorting them into albums when they were originally nice stored folders. No way to organise the albums by date either. Impossible to see if it's a copy for copy backup of my photo folders on my phone which means it is useless as a backup. Now moved everything to Google drive.
36 people found this review helpful
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Rita Bodoano
January 1, 2024
Super easy to use and when using your firestick and it's paused your pictures become the screen saver!! Love this feature!!
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Titus Wheatbread
December 14, 2020
99p/year for unlimited storage space for photos and videos is unbeatable. I looked everywhere and I was surprised to see Amazon was the cheapest. I love how whenever I take an picture or screenshot, it automatically syncs with the Amazon cloud. Never have to worry about losing images again and I can make space on my phone by deleting all my pictures/videos without having to worry about ever losing them. I've also never had any issues with this app/service. 5 stars, highly recommend👍
16 people found this review helpful
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Electronic Church Of Jesus Christ
April 21, 2024
All automatic, very simple to use
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Rominic Salao
March 30, 2024
its free so its 5 star, it will be more awesome if videos are free as well
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Giuseppe Arangio
December 13, 2022
Almoust unusable after update. Less control on how to group and upload. You see ALL your images together from your entire life. Group by it's own rule with no flexibility. You can't upload a group/folder from your phone like before and make an "Album" directly, but you have to select each photo one by one, or upload all (which is a NO,don't want to save all garbage img from WA). It would be super-usefull to be able to sort album also A-Z/Z-A
7 people found this review helpful
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Thomas Robb
March 5, 2024
Easy to sync to all devices, share with others, edit photos- included in Prime.
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Patricia M. Greco
April 19, 2024
I took my pic & it immediately was available!! Good Job!! 5 Quick *****'s!!!
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Nicole Soulard
June 3, 2020
I've had the app for 2 days and it's done nothing but upload! The only option seems to be turn off automatic uploads...which defeats the purpose of a cloud storage doing its thing in the background. I don't want this app to be uploading every time I take or save a photo to my phone. I'd like to be able to set a time per day or per week to upload photos. It's too excessive and has been overheating my phone and using up way too much battery!
603 people found this review helpful
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Nancy Dacumos
December 28, 2023
My old phone malfunctioned and I couldn't retrieve the photos there. Then I remembered i have Amazon photos and to my relief all my precious photos are there. Thank you Amazon photos!
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Qwinjet Gaming
January 14, 2021
Was a little sceptical about transferring my photos to this app but it's quite amazing how clever it is when trying to find a photo. I'm am seriously impressed. Also quite reassuring that it doesn't use your data to target you with horrible ads and only to make the app more user friendly. Also very easy to download all of your images onto a hard drive if you no longer wish to keep Amazon Photos.... Well done Amazon!
43 people found this review helpful
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Philip Turner
August 15, 2021
Particularly beneficial now Google photos are introducing a 15gb limit. Also, the photos are saved in the original resolution. Searching for particular photos is good too. In most cases you are given the option of deleting a photo from the cloud and/or from your phone as well. It's possible to view your photos on an Echo Show or similar.
81 people found this review helpful
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Darlene Rhodes-Sullivan
April 3, 2024
Should automatically save all my photos shouldn't say on pause
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Robert Kroon
December 4, 2023
(Initial review) It is a good way to have another backup for your photos, but the app is hard to navigate. Also, even though all my photos were backed up, I can only view some of them. Any photos above a certain size cannot be viewed in the app and can only be downloaded (not that you would know which picture you are downloading)
22 people found this review helpful
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Jon
December 16, 2022
The new updated UI is atrocious. The app worked so well before and now it's glitchy and honestly it looks a complete mess. I liked that it removed photos from Amazon and my device when I deleted images, but now it only deletes them from Amazon. So it doesn't work as a way of keeping my photos clutter free like it used to. Just overall really disappointed that they've ruined what was a decent app before.
75 people found this review helpful
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James Rogers
March 3, 2024
It's like a memory extension. I don't have to try to recall something. I just take a picture of it and always look back and see it. And always know where I saw it and where I was when I saw it
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sarcrystic
July 1, 2021
I appreciate that there are unlimited photos for prime users, but the UI is terrible when compared to Google photos. There is also not many features such as a favouriting photos or searching for photos. Sometimes the app is buggy. The app design isn't the best and it can be much better considering Amazon is a massive company. There could be a more modern design similar to Google photos. Please consider what I say and compare to other photo backing up apps to make this one really good. Thanks
25 people found this review helpful
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Crystal
December 1, 2022
This update is causing lots of issues. Even after manually adding my phone's, they do not appear in the feed. This was never an issue prior. Also felt like the previous UI was easier to navigate and set according to individual use. Not a big fan of this update, hopefully fixes are developed soon.
1 person found this review helpful
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Angela-Precious Linsley
March 23, 2024
So easy to navigate and upload your favourite pictures
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Graeme Tullis
November 18, 2022
November 2022 update makes this app useless as a media viewer. I don't want all my photos in he cloud, I want to see all my photos though and this update makes it impossible to share pics not uploaded, impossible to view pics not uploaded, and very difficult to upload them. Photos also only appear in portrait mode, so is useless for landscape pictures. Please Amazon, think before making stuff worse. Simplify and Invent.
3 people found this review helpful
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Nicole Anderson
February 11, 2024
It was a failsafe for me when my.phone took a swim and I lost it .. but new phone and learning things through the struggle I had my photos again..Would like more v ideo storage cap.
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nova wallenda
April 7, 2024
Awesome! Great way to save awesome memories.
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Paul Baker
January 1, 2024
Auto backup is great. The recent update to sort on people, places, dates, and locations is appreciated!
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Philip Glynn
December 28, 2023
Excellent app, simple to use because everything gets backed up to the cloud, you just need to remember to delete photos and videos you don't want to keep
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Sharon Miller
January 30, 2024
I enjoy photonof the day. I'm definitely glad you back them up at least three times in the last 6 months. I've had phone problems. Because you've backed up my pictures I've always been able to keep them. God bless you and thank you for your time
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Javier Adames
February 14, 2024
These new UI changes, as of Nov 18, 2022, are atrocious, not user friendly, search is basically none existent. Please fix it.
2 people found this review helpful
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Jenn Windle
December 7, 2023
It's definitely making life easier to print pictures. I feel like more people need to print more. I used too when my kids were younger and now it's about the grandchildren
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John F
January 10, 2024
Amazon photos can't preview/display photos from my phone's camera(S23 Ultra) because it won't work with the 200MP camera. I have to intentionally lower my camera resolutions to upload.
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Gary Henderson
February 4, 2024
Finding this app one of the easiest to use. Makes it easy to delete all the unwanted photos and just keep the treasured ones.
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Linda L Hernandez
January 18, 2024
There are multiple ways to edit the picture, but not enough choices. However, you need to download it first. I do like it, and because it is part of my Amazon Prime, I don't have to pay for it. Otherwise, I would not use it.
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Linda Eyler
January 15, 2024
I just subscribed to this because it was given to me free through Amazon prime. As I'm setting it up all my photos disappeared over 6,000 photos lost. I don't recommend this app
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Nicholas Kaethner
December 16, 2023
I think this is a good app, but I still use Google's Photos app more right now. I need to sit down and do some thinking/comparing, because I may save money using the Amazon app - it's on my to-do list...
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Meghann Moore
January 12, 2024
I would like to be able to pick and choose what photos pop up on my TV when it is on screensavor mode. Other than that I like it.
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Mark Wright
February 8, 2024
I like the app, but it could be better. I wish it would take larger video files and other files like PDFs, for example.
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J Popp
January 14, 2024
Easily backs up of photos, and search feature in phone. Like that the photos automatically become part of Amazon TV stick screen saver 👍
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TOiNK TOiNK
December 13, 2023
Its keep showing the photos that I didnt want to put on my Amazon echo show 15 and 5. It's so annoying. I keep deleting the photos on my phone so it wont show on my echo device what I dont want to see. Please fix this..
1 person found this review helpful
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Shawn Bryant
January 14, 2024
Great app, it's good to have the amount of storage they offer and not to need to worry about losing pictures of you lose your phone, plus you don't need to join the Apple cult.
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Justin Mumma
February 14, 2024
Nice that it's free with Amazon price. Not my primary method of backup, but its simple, it works and nice to have an addition backup method. Only 5gb of video though
1 person found this review helpful
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Rick Shaw
December 9, 2023
Does what itTV. supposed to do and is a great place to store and retrieve all our photos. Paired with the fire tv its great to view them on any tv.
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John Murray
December 9, 2023
Good App,but getting useless at keeping account up to date using many devices, and fails to upload photos saved from apps like Facebook and other photo apps.
2 people found this review helpful
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Jacinta Santos
January 24, 2024
Once the app was downloaded, the auto backup and notifications kicked in, and it is wonderful not n having to worry about pics and videos not being saved
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David Richter
January 2, 2022
Really bad experience, would use any other app if they would provide a similar cloud storage. Useless without Prime Sub. Bad filter options(folders are missing). Includes ALL(screenshots, messengers, other apps) images in gallery. Online there is no folder structure to organize images. Shame for a company this big and a basically paid service. There is nothing 'prime' with this app.
29 people found this review helpful
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MCH
December 16, 2023
Wouldn't read Note 8 SD card where images are stored. Uninstalled the thought of storage with my account is nice but the app doesn't work on my phone.
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Lisa Cox
February 15, 2024
I'm a dog mom so I take tons of photos and videos. My phone memory is almost full and I'll have to sadly delete some precious memories. Glad they can all be saved now on Amazon photos. Love it
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Hannah Dymarkowski
January 4, 2024
Advertised that if you have Prime, you have unlimited storage, not the case. I currently am getting notifications that I have insufficient storage available.
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Lucas Kreglewski
January 8, 2024
Think they need a overhaul of the app I used google photos , but I like the unlimited photos in Amazon, would be nice if it was like google photo app, and sort the picture buy date and not just a built of pictures,
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Julieanne Conkle
January 14, 2024
I love having all my photos in one place, no matter which device I am on. When a phone dies, it's no problem, all of my photos from that phone and orchid phones are still here!
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Clark Browning
December 11, 2023
Took over my photos with ease and allows searches by pic Really neat timeline stuff, too Memories are what we are sharing and they seem to be very careful with them.
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Nevan
December 27, 2023
No landscape support and no ability to select multiple or all files. Designed without the customer in mind or common sense.
1 person found this review helpful
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Sam Watson
January 16, 2024
App is great, however needs more storage for videos, or at least be able to purchase more storage. Love the unlimited picture storage though ❤️❤️
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joan carthan
February 6, 2024
Everyday is a little much but I do enjoy seeing memories of yesteryear. It's easy to choose which memory shuffles to keep.
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Wendy Johnson
December 19, 2023
Very easy to upload. You can't go wrong as the instructions on screen make the app really easy to use. Thank you.
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Jessie Lester-Moya
January 27, 2024
I love that there is unlimited storage. I can keep all the photos from our favorite trips without having to pay extra for more storage.
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Kelly Stillman
January 25, 2024
This app is an outstanding application to keep all of your photos and videos quickly at hand with no worries about losing them.
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Eric Pate
February 8, 2024
It seems that I can't put on download I have to do it all manually so it won't do it automatically. Then I can only pick one picture at a time. But it saves my pictures!
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Heath McConnell
January 9, 2024
Awesome, easy to use. Everything just uploads easy into the cloud and can be accessed by any device.
2 people found this review helpful
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lora burton
December 20, 2023
Great!!! Got new phone and was unable to transfer all photos...that's when my Amazon photos kicked right in!!! Thanks Amazon photos!!!
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Stephanie McCutchan
December 30, 2023
Omg yes. This app has stored so many memories I thought were lost. I'm so grateful my pics and videos are stored and it's so cool when they put pics and videos together for me into a cute video of memories
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DaShagne McNeil
January 15, 2024
Very simple and easy to use. My favorite is that my TV will show a sideshow of the pictures when idle.
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Malinda McLean Jones
February 9, 2024
Good Experience! So this app has been a great place to store my photos. It's video storage isn't that much, but so far a good experience.
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Al Thom
February 2, 2024
All my pictures and folders from amazon drive are missing when i transferred to this app i dont know why the changed it im a great believer if it not broken leave it alone.
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Nick Welch
January 11, 2024
It's been an interesting learning curve. It'd be better if itcautomatically sorted my ohotos by the albums I have creatwd on my android phone...
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Dan MacArthur
January 29, 2024
I appreciate being able to store unlimited pics Free of Charge. I also like the Notifications and Reminders sent about old albums or special events.
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Carl-Johan Arenander
February 9, 2024
Not possible to mark several photos (all or a selection) for deletion, for example. Have to mark every single photo which takes huge about of time
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Sharon Roach
December 17, 2023
Amazon photos are a lot better than Google photos. It is easier to use and the pictures are more clear...
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John Anderson
February 11, 2024
Not enough space for video I ran out of space now I get annoying notifications that I am out of space. Going to delete the app if it keeps up and also it will not let me get more storage. Horrible !!!
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Michelle McCollough
December 23, 2023
I'm having trouble downloading my photos every time I try to for some reason it stops me or my system cuts down and I have plenty of room of a new phone and there's no reason why this app should not work and it's really pissing me off okay well not too pleased with photo from Amazon Sorry
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Hannah Freyja Smith
January 21, 2024
Working flawlessly for me . Has enabled me to delete all the images from my phone so I have more space. I was at the stage where my device was almost full. Happy with thos apo
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Nancy Moore
January 30, 2024
It's been kinda slow but I like how I'm able to back up my pictures and videos. Just wondering when I'm going to get the $20.00 for downloading the app and the pictures etc.
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Isabella Bryant
December 20, 2023
easy to find photos on this app. Love the on this day whatever month or year the photos were taking. Great my photos are here for Safe keeping.Well Done Amazon Xphotos
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wwkiki can
February 4, 2024
Overall is good, would be more user friends if they have the button of Size to sort photos and video, so I can delete large size video since only 5gb videos allowed for Prime Members.
1 person found this review helpful
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Cheryl Berberich
February 13, 2024
Easy to use! All my photos are sorted and stored.. the memory ones that pop up to look at are great!
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Roch Couture
December 13, 2023
Please add function to cancel uploads of video, especially if the 5 Gb is already used. Having the option for pictures as well would be great.
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kristy walker
December 26, 2023
I like that it saves the pics, but I wish there was an option if which pics to save. Not everything needs to be around forever.
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Gina Puma
December 19, 2023
I didn't know I could do it right thru my own gallery and put it all together into a photobook..... lol I was so grateful that I had figured it out and i was super glad I did Bec I did lose 2 of my baby's my cat Ludacris who I had for over a decade and he was 23 ish when he he finally Crossed that bridge in my hands! And my first bearded dragon Chicken Nugget I lost her while I was in the hospital and the majority of the book was pics of them ! And the quality was fantastic it came super quick
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Nick
February 8, 2024
Fantastic service, images retain original quality. fast uploading. extremely impressed. Will definitely recommend to friends.
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Donna Bresky
January 28, 2024
I like the way my pics can be categorized easily for quicker look up, I have a Lot of pics. I. Would recommend.
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unknown user
January 12, 2024
I like this app. But i dont know if it uploaded all my photos. I went to delete a bunch and then I didnt see them in my amazon photos. So im nervous to delete my photos off my phone
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David Snooks
January 29, 2024
Works great, Love watching the pictures on my device. That's my Alexa device. Most of the pics are from our trip to Costa Rica and our grandchildren on the beach
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Simon Pearson
December 13, 2023
Could be better. I want a daily date when my photos were uploaded so I can find particular images much easier.
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Kyra Hoffmann
December 14, 2023
Does a good job saving and storing photos. It is easy to share your photos across devices and with other people.
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M. Lampos-Curtis
December 9, 2023
Works pretty well. But even though I choose which device to upload photos to on senior parents. They get pictures from my device that I did not choose.
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Donna Klein
January 18, 2024
I thought it was supposed to be unlimited storage with a Prime membership but I get a notice everyday that videos didn't upload due to lack of storage.
2 people found this review helpful
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Raya Shines
December 30, 2023
Great app, my only feedback is the photos should move to another photo alot faster. Even at the higest speed the shuffle slower
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Harry Evans II
December 30, 2023
I really enjoy the Amazon Photo App. I love the way it presents and it also helps me edit out some photos I no longer need.
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Kekoa R. Namahoe
February 2, 2024
So far, the app has exceeded my expectations. I'm able to save photos that are precious to me with much ease. That is good for an old guy like me who is not tech savy. Thank you.
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Notavegan _42
January 16, 2024
Great app. Uploads all my photos and was a lifesaver when my old phone crashed since my photos were automatically saved.
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Cody “Turtle Lee” Vice
December 24, 2023
Love everything but the ads but that's a given. No one likes sitting through ads but other than that it's the sh#$!!!!
1 person found this review helpful
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Joanne “jojo” Tinkham
February 2, 2024
I like the app but I can't upload the photos to Amazon photos. It says I don't have any space left. I thought I had unlimited space because I am a prime member.
1 person found this review helpful
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L T
February 12, 2024
Simple and quick find photo, plus features on the app that show the previous photos. Enjoy and recommend to who have Alex Echo 5 8 and 10 for photo display.
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darlene rich
January 15, 2024
I have this app on my fire stick as a screen saver on my TV. So nice to see my parents on some of the pictures. Dad died 9 years ago and Mom in 2016. The pictures are very clear.
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Jose Fernandez
December 21, 2023
I need two features for this to be usable. The option to delete photos from my phone that have been backed up and for gifs to be supported
1 person found this review helpful
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Monica Griffin
January 6, 2024
I was so over Google telling me I needed to pay for more storage. Amazon saved me all my pics are safely in one place, and it is so easy.
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Cheryl Bodo
February 7, 2024
I love having this backup to hold my pictures but it keeps saying that it needs to complete download. I don't know why it hasn't completed the copying. It's a bit frustrating.
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Gilbert
January 26, 2024
Update: Still great. Google is cancelling their free unlimited high quality uploads so it makes sense to use Amazon photos since I'm already a prime member
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Andy Payne
December 2, 2023
Love this backup to all my photos from my gallery. It's super quick, and all images seem to be brighter!
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Slobodan Sucevic
February 10, 2024
App is crashing all the time, not loading images or content. Needs to be fixed.
1 person found this review helpful
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Vatsal Shah
January 14, 2024
Couldn't even see correctly which Amazon account is in use. Nothing in the menu shows the email address.
1 person found this review helpful
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Renee “Nay” Belonga
February 2, 2024
This is a great photo storage app. I never have to worry about losing my pics, because Amazon's got my back!
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purplemoon1957
January 2, 2024
This site is ok... I guess? But just because I want to send a photo to someone, doesn't mean that I want to "share" every single photo with that person... I just have to make sure that my app is not visible to everyone....
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Ahmed Murtaza
December 26, 2023
Should have auto delete option for backed up photos. It's a common feature in other apps like Google Photos.
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irene Hilton
January 26, 2024
Nice to know my pictures are safe. I didn't realize howlong it would take to download them...lol 11,000 plus was alot ...lol Beautiful colors it looks like to me in my photos , great app...
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Pat Tobin
December 17, 2023
Very easy to use and shows photos each day for that date in the past. I like that feature.
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Daniel Dutton
January 4, 2024
Can't sort, can't search, won't load menus 90% of the time. Im pretty close to paying for Google Photos.
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Danyelle Brazell
February 2, 2024
Easy to use and comes with my prime membership. I just wish I didn't have to painstakingly check each photo to upload.
1 person found this review helpful
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S. Shawn Sandberg
January 24, 2024
Just like Google photos used to be before they got greedy. Partner sharing isn't quite as good yet, but I think it'll get there!
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Julie Camp
February 10, 2024
I have the hardest time adding photos. It only sees the photos from my phone and not shared images from Whatsapp or other platforms.
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Cassandra Delp (CarefullyCrafted)
December 23, 2023
Honestly kind of confusing to use as a way to have photos as a screen saver for Amazon TV.
1 person found this review helpful
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Joe Parker
January 24, 2024
Works well, but it is annoying that it requires me to open it every few days to continue auto-uploading photos.
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Bryan Buck
December 19, 2023
Decent app could be better with different features with photos such as face recognition or organization options.
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Nychola Slater
December 12, 2023
I really like the daily photo feature so I can edit out old photos I no longer meed quickly by checking daily.
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julia greenleaf
December 17, 2023
Wish that you could get photos off your old phone with out having to sign into Google photos. Just sign into your Google account. Ways to receive photos with out sign into on the old phone
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Kimberly Sumner
December 30, 2023
Perfect good durable, for the most part. Lol.... My dogs fight and bite each other's collars so that's not the fault of the product. 😄
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Thomas van Schalkwyk
February 2, 2024
No support for this photos app which make it useless to use. You get support for other services,but not for this one!!! Nice Amazon!!!
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lisa chavez
January 3, 2024
Love the app, easy to use. Only con is it uploads everything. Sometimes I don't want my screenshots or downloads saved so I have eto go delete them.
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Mone' Harris
December 17, 2023
I have been using the Amazon Photos app for years. I can look back over my photos and videos from years ago and share them with my family and friends.
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Nakita Pancero
January 5, 2024
Love this app! It makes finding any pictures so easy and I love that I can log on to it anywhere on any device! Never have to worry bout losing a pic ir sd card again🥰🥰🥰
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outtasight Sophia
January 21, 2024
My experience using Amazon Photos is a great one, I can put all my special moments on my television and watch them it's the same pic on your phone but it's bigger and better love it
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Graham Robert Askey
January 16, 2024
I have been with Amazon for six months and have been impressed with the service they give as a appt. Keep up the service.
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A Google user
February 2, 2024
Uploads fast, reasonably priced for more storage. Haven't figured everything out yet, but like it so far.
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Alex Campbell
February 5, 2024
A nice app. Only thing I don't like is it keeps on asking to automatically download photos. I have clicked no but it asks all the time.
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Jamie Wilson
January 8, 2024
I love this app! Only 4 starts though cause when they did the update it made it difficult to find certain folders.
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Eliza Gorecka
January 8, 2024
I love Amazon photos because it's part of Amazon Prime. Picturetbutifly sorted as YOU like! I reate this photo's storage as best used.
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Blaine&Timothy VasWhi
December 11, 2023
I hate that we aren't able to import photos with location and data for information on photos location dates etcetera from Google and other sources like Facebook.
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Justin Craine (JT)
February 15, 2024
I can't find free unlimited photo storage anywhere. So... As soon as I heard that Amazon is still offering unlimited vi immediately downloaded the app
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Denise Reinas
January 15, 2024
I love taking pictures of my pet's., The out door scenery & places I have been. My family is also included in the many pictures I take. I love it all. Thankyou
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Alesia Butler
December 30, 2023
Love knowing that my precious photos are saved. Recently switched phones, photos were saved and converted to my photo to my new phone.
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Kelley Montgomery
February 14, 2024
Great place to store all my photos. In today's world, we take so many more pictures. Having a camera on our cell phones, it doesn't take long to accumulate thousands of memories
1 person found this review helpful
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Andrew Brainerd (Big Dawg)
January 29, 2024
Great for video editing, specifically filtering videos plagued by low light and color huge back to an enjoyable viewing experience
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Jennifer Estes
December 16, 2023
I love seeing the memories I have created with my family. It's easy to use & access. Like most Amazon things, I'm happy with this app.
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James Watt
January 25, 2024
It's a great way the app collates all the photos by the way of dates people's faces and many more. "Great App"no
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Peter James
January 14, 2024
This app is amazing. It takes a while to upload your photos. Obviously this depends on your wifi speed.
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Miriam Lee
December 6, 2023
Easy, convenient, and you can find anything . Most of the time prices are pretty good. you don't have to worry about going to the store to store everything you need. You find it in Amazon. Thank you
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Lucy Green
January 30, 2024
Great app, excellent and easy back up, shame more storage isn't available for videos via prime.
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Montebebe75 Hutchinson
January 21, 2024
I didn't know this app was available with my Prime membership. I absolutely love it that now all of my pictures can be stored.
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Jason Moore
January 25, 2024
Cannot rate this app enough ...keeping all my photos in one place and not being bothered by certain apps to keep or to buy more storage for any extra
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James Preve
January 3, 2024
Extremely Easy to use. And efficient. Exactly what I expect from Amazon software.
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Erin Marion
January 22, 2024
Love this app!!! Unlimited photos!!! Love it ❤️. I'm glad my photos are staying put, and I can find them now. Unlike with Google 🙄.
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Matthew Cox
December 30, 2023
great app i love it. Very efficient and useful to store my photos and videos. And I love the way the new features operate.
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Latten Williams
December 30, 2023
It's quick The pictures are clear and crisp they go right to the photos securely I can easily access and do what I want to do with them Thank you
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Kathy Skaggs
February 11, 2024
I'm tired of getting told my stuff will arrive the next day and then getting it 2 to 3 days later. But shopping Amazon is so convenient.
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Melissa Vaughan
January 25, 2024
Easy to use and I love that the date range is visible to locate specific pictures.
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Donna Kelly
January 13, 2024
I like having all my photos easy to find. With three young children. It's nice to be able to look back over our fun times.
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David Ebling
January 4, 2024
Extremely slow, ugly and glitchy interface. Google photos is much better.
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David Innes
December 10, 2023
Pictures! Good way to store your pictures, videos less so. Won't play anything over 20 minutes so deducted one star.
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Elham Mazzawi Hajjar
January 25, 2024
Sorting, categorizing or organizing photos is missing and will be nice to have in this app.
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Sheila Chapman
April 2, 2024
is great just needs more storage space available
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Susan Simmons
December 29, 2023
So far I really enjoy Amazon's photo app. Easy to use and it keeps all my photos organized.
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Cat Turner
February 10, 2024
Wonderful 👍😊 I am thrilled with the space to keep everything I choose. Thank you. Amazon Photos have you on all my Android phones and my tablet.
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Vivienne Dalton
December 27, 2023
I take loads of photos . My mobile was constantly full up to take more . So it's great to store my memories on Amazon Store .
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Laura M
February 10, 2024
Why can't I search people anymore? Hate that Amazon turns good things bad 👎 it was a very good app, as was the music until greed or mismanagement.
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Cassandra Davis
December 26, 2023
Love the memories it brings up. I Love the storage for free. I need to research all the options but so far so good!
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J VM
December 20, 2023
Found some other girls naked pictures in my account and Amazon's response was "it happens". Figured out her name, address and workplace within 1 hour... Deleted the app as it's not secure!!
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veronica stork
February 8, 2024
Love it I was loosing so many photos due to photo storage full. Now they are all safe with Amazon photos.
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Lixi Frandsen
February 12, 2024
It is wonderful to have a second location backing up photos as we have lost photos before and been devastated.
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Manny
February 11, 2024
How is people search not available in my area? But I can search faces on Google photos.. I like that it's free ... for the moment.. but this needs to get added
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Leigh-Anne Dunn
January 19, 2024
Hard to connect and use. Should make this more simple. Pictures don't fit echo show, too small.
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Shelley Chandler
January 30, 2024
Really great place to post your photos with cloud backup. I love the daily memories aspect.
1 person found this review helpful
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Chris Le Manquais
December 9, 2023
Keeps my photos safe....did think it was just photos & not videos too but keeps them too but obviously uses up storage space !
1 person found this review helpful
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Alex Beaver
January 25, 2024
Awesome! Saved my booty when my phone was lost. I got a new phone, logged in, and had all my photos. Thank you Amazon Photos!
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John Knights
December 21, 2023
Great app...like how it sorts the photos. Now if it could put all my BRUCE THE MOOSE in one place, as he's been around...even Papua New Guinea 🇵🇬 but loves Australia.
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XXX XXX
February 15, 2024
Nice app. Works great but need a way to add captions to your photos. That feature would make it a 5 plus star app.
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Desmond Boyle
December 16, 2023
Easy to use and a great place to keep photos. Need more video storage though.
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cinthia007
February 8, 2024
Free storage if you have prime, but photos don't always upload automatically, it is slower compared to Google photo app
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SteveG Wilson
January 18, 2024
The latest version doesn't let my photos rotate when I turn my phone, it rotates for a second, then takes me back to the daily collection
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Jeff Smithson
December 20, 2023
Just when you think you lost important photos, you remember that you have Amazon Photo app, then you find your missing photos. Thanks Amazon
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Chrstn Ptt
December 16, 2023
Some key features are missing, but it is included for free with amazon prime so meh.
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Nicole O'Bleness
January 22, 2024
Good for back-up. Wish it would auto-backup without having to open the app to start the backup.
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john whitelock
March 27, 2024
Very handy quickly running out of free space though 😱
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Dale Hazelton
January 17, 2024
Seamless access to my photos on my phone and computer. Easy to share via text as well.
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Richard Wallis
July 6, 2020
Great app. Integrates seemlessly with Echos across rooms. This displays my families best photos across the house. I always worry about backups and this is a great solution with lots of free storage. The feature to sync photo folders on a pc means that work flow is reduced and I can access them on my phone. Family vault feature is a stroke of genius and means I can share photos with extended family very easily. All this and so simple to use. All the stars.
26 people found this review helpful
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Quiara Brown
January 3, 2024
I was told I had unlimited storage for photos... but now I get a message that says storage is full... SMH... #Pointless
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Lori Fruchey
January 3, 2024
Love having the pics on Amazon. So easy to just click and order them. Very convenient.
1 person found this review helpful
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Jason Simmonds
December 14, 2023
Very user-friendly, UI is simple & intuitive, well-done overall.
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Da Wi
January 6, 2024
Anything amazon is a zero star.. now more ads everywhere on prime...canceled after decades due to ads on every amazon prime show..screw executives who want us to pay them to watch ads who are also paying them to force ads on us..Uninstaller immediately
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Janiece Brown
January 20, 2024
Love the amount of storage space and the ability to make albums My memories are so important to me, I love that this app brings up my memories of people and places. 😊
4 people found this review helpful
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DoBe KenoBe
February 15, 2024
Good App but its anoying that the app sometimes enables the option for automatic picture sync when it should be deactivaded.
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Anfänger Noob
January 16, 2024
Took some photos and eventhough under default camera folder, cannot see them. useless.
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Vickie Isabella Laurie
April 27, 2024
Not so much user friendly when trying to find only videos
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Joan Herbert
January 12, 2024
Took awhile to get both my phone and my husband's phone to auto synch pictures. Ordering picture book recently was easy.
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Franc Ruiz
November 13, 2022
New update has no sense. You can not upload photos directly to albums, you need to upload them and later move to album. If a photo is old, then you have to go over all photos in order to add it to correct album. Also now does no detect which photos are already uploaded, so you don't know which ones you have to upload or are already uploaded. Old app version was working ok, new version makes it useless.
13 people found this review helpful
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Rosh B
January 19, 2023
Not sure how Amazon dropped the ball on this. It just synce all folder or selected folders and backs up all picture to one photo /dump. Can't directly take a bunch of pictures from ur phone and directly create an album. Instead every thing first has to be uploaded to Amazon dump location then u will have to go find the same pictures and add them to an album. Not a nice app for people who like to create photo albums directly from ur phone or other devices. Sad Amazon did not think of this.
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Nicky Law
January 18, 2024
I never want to delete any photos, and the kids always tell me off for blocking up my storage. So now I just say I'm with Amazon Prime Photos.
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T Jakab
November 19, 2022
I wouldn't have thought this app can get worse but Amazon managed it somehow, probably spending thousands on this useless and worsening redesign. Since then it is no longer possible to see the photos on the phone and tell which ones are uploaded then add to albums. I suspect photos will be closed like drive eventually because I and probably others will stop paying.
13 people found this review helpful
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Kara Ault
January 26, 2024
This app is a lifesaver. I love that it backs up my photos, and especially love that I can sort by person or subject!
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Rocking Squirrel
May 11, 2024
Update easily and can still share.
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John Sheridan
April 6, 2024
L9ve how it works. Very convenient!
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Susan Roberts
January 28, 2024
I do not like the way it automatically stores any photos or screen shots I take. Can I stop it doing that?? 😫 I do not want it saving every single photo I take!!
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A Google user
February 6, 2019
It's OK as a basic back up, a bit clunky and not very versatile but I guess it will improve with time. I have just discovered that Drive and Photos aren't the same. If you have drive installed, as I did, and it gets full then photos won't get backed up to photos and you get a quota message. Very confusing.
6 people found this review helpful
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Andrew George (Padski McGuinty)
February 27, 2022
Very helpful. When I've got carried away taking pic's, good editing suite, all around a good service. For Photo's, but I can't afford to expand my Video storage, so I have to download load them to a dvd recorder, keeping them on DVD. I pay for Prime and get the Photo storage, and it's big because I have not run out of space.
1 person found this review helpful
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Brett Sanftleben
March 10, 2021
This app makes no sense. I only want it to do two things - show me which photos are stored in Amazon Photos and show me the photos on my device that I might like to upload into Amazon Photos. It does a really bad job of doing these simple tasks, with no obvious way to see only what's already uploaded and no easy way to view my device photos in the same way as they appear in my gallery. I spend a fortune with Amazon every year - this is a big disappointment. The OneDrive app is miles better.
50 people found this review helpful
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Donna Shields
March 28, 2024
I'm pleased with this app. Easy to save your pictures.
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Patricia Tobin
April 8, 2024
Great ability to upload and save photos
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Hugo G
January 3, 2023
Terrible execution. Automatic upload doesn't work correctly, will sometimes start uploading different folders and there's no way to stop it from doing it once it has started. Bad UI to delete all the unwanted pictures that were uploaded wrongfully. Wouldn't recommend the app unless you're desperate to store at full quality and have the Google alternative storage full...
2 people found this review helpful
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Jorge Reynoso
April 3, 2024
It's a good alternative to Google photos if you have Amazon prime
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Geraldine Walker
October 5, 2023
My mobile phone provider has sold out to another company. I was advised to back up important files/photos just in case they're lost with the change over. Amazon prime photos came at the right time... I love this app ...so easy to catalogue my gallery into different headings..... everything is there ' crop/ edit etc....even saves deleted into a file which my phone hasn't got that ...so far so good 👍😊
35 people found this review helpful
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Katherine Maria “Kath.” Garvey
July 20, 2020
Just simply a great album for storing all my photos. Also what I love about Amazon photos is having the option to back up your photos esp as I have had to in the past reset both my phone or tablet back to factory settings, or had tablets stop working so just being able to simply re install the app either on your existing device or a new one and retrieve your photos esp ones that are of a sentimental value as I have in my album is brilliant Just can't fault this app at all. Highly recommend!!!.
42 people found this review helpful
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Kim Branton
August 3, 2020
The app is easy to use for the most part. But I despise the fact that being a loyal Prime customer does not give me the ability to order prints because I live in Canada (which it didn't tell me was a problem until after I painstakenly selected 700 photos to print). Almost everything else is available in Canada so I don't see why photo printing is any different, there's two huge warehouses near me so PLEASE offer the service.
1 person found this review helpful
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A Khan
July 22, 2022
Works flawlessly with Android. Updates and adds pictures on the fly. Probably the best service that comes out of Amazon prime. Very happy with it. Hope it keeps getting updates. Personally I love the ability to search by face and now in recent updates search subjects and you'll get results. Filtering through 10k+ photos and you can just the ones you need if you type car or house.
285 people found this review helpful
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Saundra Witherington
May 2, 2024
Super easy and never any issues.
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gary skinner
April 4, 2024
Love it, Xtra storage that was definitely needed.
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A Google user
December 3, 2019
The service is great value for the money for Prime subscribers and the app is good as well. The one thing that bugs me the most is how is not possible to allow uploading videos on mobile networks (I understand it is better not to be allowed on default settings, but it would be quite more usable if it would exist as an option). The other thing is that it is not possible to set a time delay from when the picture is taken, so the upload always starts immediately which is not always great...
46 people found this review helpful
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Dakota Roberson
March 17, 2024
Good good. A1. Why is there no option to buy more storage? Aws alr at full? Lol
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Dan Fuchs
January 19, 2023
Amazon Photos app will not Auto-rotate pics for viewing when phone is in landscape mode - quite inconvenient. Navigation could be much better. Editor doesn't offer tilting features (i.e. rotating top back and forth, or side to side) for squaring out lopsided documents that were photographed. Only rotation and cropping are offered.
1 person found this review helpful
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Abdul Wahab
July 14, 2022
Really good app for storing images and videos especially good for space. however with all good apps there is always room for improvement I would suggest that they update the hide images by letting you put a password on and also in case you forget the passcode you can recover it by email and also it would be good if we can move pictures to albums so they remove from the home screen so I hope the developers take this in to consideration.
265 people found this review helpful
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Rob Whitehouse
February 8, 2021
DO NOT INSTALL. See the statement unlimited for Prime subscribers? Well... By default the app will upload ALL your photos to the cloud & not give you any choice as to which ones (or folders) you want backed up. So, you run out of storage due to all the joke ones you get in WhatsApp? Then the cheeky bleeders prompt you to upgrade your storage or manually delete files before saving more. You can only bulk delete via a PC - not available in the app. It's shocking how Amazon get away with this.
18 people found this review helpful
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RoseAnn Krejci
December 27, 2023
so great to get our pictures. a good job especially since I am in the hospital and can look at the. They are good photos!
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Isak Wilkinson
November 25, 2023
I gave this app only four stars. Because how much they charge you to load and keep pictures in a cloud for cloud storage and the recurring payment. A lot of companies do this. I get it they want to make money I understand that. But if or are unable to pay due to tragedy in your life or whatever. This has not happened to me yet but it is a reality that I think about. Another nice feature of this app is the fire TV it can go straight to your phone or straight to your TV from your phone
11 people found this review helpful
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A Google user
October 31, 2019
Like the app; however, I hate how you don't have an easy way of removing a wrong person tag from the pictures (unless I'm missing something). Your AI might be good at tagging, however it's still making what a person would consider silly mistakes when tagging in which case it should then be made easy to make an adjustment, somehow I'm not trusted with my own photos.
36 people found this review helpful
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A Google user
May 22, 2019
I like more more the service than the app. Think the app could be improved in many ways... Adding filters on showing images for instance, based on faces or folders, showing more data for the images details... Back up also is quite slow and inefficient form the self phone (xiaomi). Also watching images on upload some times loses the point reached. Apart from this is very fast in thumbnailing images to show!!!
6 people found this review helpful
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Franco Zero (francozero)
September 8, 2021
the app itself is good... but i hate it because there is no option to sort pictures by name... only by date taken or date uploaded... so it's next to impossible to find a picture i'm looking for and all pictures are one big mix up... add an option to sort by name and i will give it 5 stars... but at the moment it's pretty useless if you have thousands of pictures... also i would like to be able to remove videos from the cloud without removing them from my device...
63 people found this review helpful
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Ash Blagdon
September 18, 2023
Would be better if we could edit the image file info like the file name itself and also be able to correct the location if it's incorrect. Also, like Google Photos, it would be great to have the free up space feature, telling you which photos have been backed up from your phone so they are safe to delete. 360 images don't work and only appear flat. Samsung S23 Ultra 200mp images don't have thumbnails, so you have to download them to see what the image is. No option to share images to the app.
18 people found this review helpful
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A Google user
August 4, 2019
- currently it is not possible to add/edit the location where the image was taken - i would like to have a map with all the locations viaualized in some way - the ui needs improvement. currently the bottom navigation bar doesn't include the "Places" option. you need to open "more" to find it. i am sure that there's a more elegant solution to that. - when you activate auto upload it starts straight away. the behavior, however, should be that you first define the folders which are to be synced
14 people found this review helpful
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Charlotte Eshborn
December 9, 2020
Love how they do "on this day" with all your previous pictures! I love this element as I have children and it brings back so many memories from the previous years! This app is very easy to navigate and store all your photos safely so even if you lost your phone or it was stolen etc, you still have access to all your photos you've saved there!
29 people found this review helpful
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Ramona Clark
March 18, 2024
I love seeing my photos come across Echo Show screen saver!
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Robert Vecchio
December 23, 2023
Don't use this app, it will soon be removed. I've uploaded thousands of photos to Amazon prime because unlimited photos was the main reason I signed up for prime, but now they're stopping the service in February 2023 and they're going to delete everyone's photos in December of 2023. Amazon keeps eliminating services and raising their price. Photos is gone, Amazon music is garbage, prime video is okay, but not with the outrageous price of prime. I've been looking for a reason to cancel my member
12 people found this review helpful
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Mark Bliss
December 10, 2023
Just updated and hate the changes. Seems to push a disorganized mess and exist primary to share photos across devices in a manner different than anything I desire. The changes took the app from slightly annoying to unusable for me. Simple is good. This fails the test. Uninstalled. The stock app on my phone is better.
1 person found this review helpful
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Kareem Harley
March 1, 2024
An amazing App to use! I love that it shows you what you've captured throughout the years.
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D Baldwin
September 26, 2021
Garbage. Absolute garbage. Aside from the fact the basic plan (which you still pay for via Prime) has laughably small amounts of storage, the app is unstable, crashes daily, doesn't have basic functions that almost all other apps have, and it's huey clunky. For a company like Amazon to produce such a rubbish app with pathetically low storage limits is disappointing to say the least. Edit: And now it just overloads my phone resources and constantly has to be force closed. It's absolute trash!
37 people found this review helpful
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Jonah Lalog
March 1, 2024
great experience. might as well use all amazon services available and included as a prime member.
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Gresh
May 4, 2024
It is good, but takes time to delete pictures.
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Christopher Edwards
February 11, 2024
Love the connections between Google and Apples Playlists. UNLIMITED photo storage!! FULL resolution. Now come on...who offers THAT!???
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A Williams
April 14, 2024
Whoever you have designing this app and the U.I. need to be fired and taken out side and beaten. This app is a great idea but the execution and design is horrible. It has frustrated me to the point of not using it. No organization of buttons. Where's the trash located? Why does clicking on stuff do nothing or is super delayed. My phone is new so its not that. Im gonna call it now: this will be a bait and switch, in a short while you will probably limit storage and charged for more. Like google
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Lucy Sutherland
April 14, 2024
*Months later, this apo is still trash. I overpay for useless app because I dread xferring to a new app. Unusable. Folders are dumb, not attached to pic in anyway. No tagging in 2024? Max age 12 app!* New Version of this app is awful! Designed for a 10 year old! Menu is gone replaced by miniscule choice of buttons. Menu link to trash went missing. How do we recover accidental deletions now? Please throw this version in the trash and go back to the version for grown ups. Thank you. Samsung Note9
35 people found this review helpful
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David Powell
February 14, 2022
Terrible usability/design. As soon as it runs, it starts backing up all photos, rather than asking you which folders you want to backup first. For me that meant it started backing up other people's photos from WhatsApp, album covers, etc. I then had to deselect the folders one by one. It will also still show you images from folders that you don't want to backup, meaning the photo app is littered with photos you don't want to see or save, and you can only hide them one by one.
551 people found this review helpful
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Brenda Smith
May 14, 2024
So convenient, and I love the Daily Memories.
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Graham Bridden
March 18, 2024
Yet another useless application that sends you round the mulberry bush! It keeps saying that you're name, number or password is incorrect when it isn't,a favourite trick of these things. I'm only moderately good at technology but this sort of thing is all too common.
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El Hobbit Wences
August 13, 2021
Awful experience, it's impossible to set the settings just to show the backed photos, no option for sorting by folders, every time I open the app shows all the photos on my phone, wth of I would look at the pictures I have at my phone I wouldn't be using this app, why the hell it shows the photos on my mobile instead of the photos backed up. For an Amazon app should be way better than it is, but no. IT'S NOT POSSIBLE TO GIVE ZERO STARS, THIS IS A ZERO STARS APP, Google photos it's way better.
77 people found this review helpful
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Melinda Autry
April 29, 2024
Love how Amazon Photos keeps my backups uploaded quickly!
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John Nelson
February 20, 2024
Keeps telling me photos are paused and open the app but when I open the app I can't see how to pause or unpause.
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Sharon Yamaguchi
March 15, 2024
Unlimited Photo storage was the main reason I connected to Amazon Prime. I'm not tech savvy so when there's an app that can help me especially at half the cost, I jump in. Next day free shipping for items I purchased on Amazon's Prime site is also a Big plus for me. 5 stars 🌟🌟🌟🌟🌟
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Andrew Stinton
March 23, 2024
Installed as part of Prime however a real pain and within a few hours had to uninstall as I began to lose access to and unable to find photos. Wouldn't let me send photos or save photos on messenger. Fortunately I had backed up to my Google account before installing.
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Bobby Thompson
March 6, 2024
I only downloaded this because the email said I would get a 20.00 credit on my Anson account if i did... not only did o not recieve my credit, Amazon doesn't even know that I have downloaded this app..
1 person found this review helpful
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Ray Rudd
May 5, 2024
I enjoy having access to my photos on multiple devices.
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Cindy Yorke
April 1, 2024
Helps to organize by person and date.
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A Google user
October 29, 2019
Why can't you organise the photos in an album by date created?! I'm using the Amazon Photos desktop app to back up a folder on my computer to an album in Amazon Photos, which works fine. On the photos website, the pictures are organised by date taken, as they should be, but there is no way in the app to organise them like this on the app so they just appear in a random order. Canon Irista is far better but that's closing down😞
26 people found this review helpful
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nichol woods
November 24, 2022
So gratefull for this app! My phone got stolen and I was heart broken thinking I lost all 11k photos of my little one but I was so relieved that Amazon have been backing up photos as I take them and I haven't lost a single one! I literally cried I was so happy to have all my photos back. I've seen lots of negative reviews but I honestly can't fault it, bit of a pain to create albums but the most important thing is all my photos backed up and safe 🥰
6 people found this review helpful
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Maureen Kenny
February 28, 2024
It is my favorite app on my phone. Works great and is very loyal to me; like a faithful canine. I use it more than any other app!
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Carles
October 6, 2020
Good space, lack of features. It is the same app of three years ago. It's weird and you can't upload photos directly to an album, you must upload first to general album, then assign (not to move) to an album name. An a lot of weird features that makes an awful "free" storsge. I think I will pay for some extra space st GDrive, where all are more clean and I have full control of where goes what.
37 people found this review helpful
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Danielle Whiffen
May 9, 2024
Quality printed pictures and reasonable delivery time.
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A Google user
December 10, 2019
I love this app. After having my first baby, my phone memory and SD memory filled up fast. I was also concerned about losing my precious photos. So I signed up to Amazon photos. The first few gb is free but my videos took that up straight away so I pay a very small annual fee to keep my photos and videos stored. For such a small price for major peace of mind, it's most definitely worth it. Definitely recommend this app!
16 people found this review helpful
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Julie Sosa
April 24, 2024
Love the fact that I don't have to lose my photos due to space on my phone anymore
1 person found this review helpful
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Linda Roberson
December 11, 2023
Thank you for the memories. I lost all my photos on my phone. I was devastated. They were all kept safe with Amazon photo. Family is everything. Thank you 😊
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Shannon Galvin
April 15, 2023
Terrible UI that makes photo upload unintuitive. There needs to be options to upload photos directly to albums instead of having to go into settings and selecting manual upload. Not everyone using this service wants all their photos automatically backed up but like myself, are using it to manage albums display on an echo show 15 which by the way should have the option to default to the photo frame mode like a nest hub does.
7 people found this review helpful
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Naomi Mac
October 9, 2021
Reliable and no fuss uploading pictures. Luckily, I installed Amazon photos, as less than a week later my phone broke because of water damage. I had a 5 month old baby and lots of videos and photos of the first five months of his life. Unfortunately I did not pay for the video option, so lost those, but luckily I was able to retrieve every photo from this App.
112 people found this review helpful
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A Google user
November 20, 2022
New update is naff and wasn't needed plus still don't have access to the bin after doing 2 feedbacks and talking to phone reps. Using pc to see and clear the bin is silly. I really don't like this update.. the ui is messy and confusing plus deleting stuff from cloud no longer asks if you want to delete local.. I liked that feature. Please bring back old app.. this is naff.
1 person found this review helpful
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El Presidente
May 14, 2023
Terrible app. It works just fine if you want to use it as a single auto-synced repo for every photo you ever took. But if you don't want pictures of your bad toenail, a blurred picture of a bird or your wife in her underwear to all magically appear on your Echo Show, tough. The minute you enable file access permissions it starts to auto-upload. And there's no 'select all' on the app (why?) so it's a nightmare to remove the ones you don't want. Incredibly shoddy app with no privacy concept.
181 people found this review helpful
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Tj V.
March 5, 2024
This is hands down the best for basic photography. The new design is phenomenal looking,
1 person found this review helpful
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Matt Rainforth
June 10, 2020
Thought this would be a good app to shift to but apparently not. The UI is absolutely horrible and users may end up accidentally deleting the photos stored on their phone. This happens because the icon that indicates if it is synced to the server is white so if you have pictures with white backgrounds, you can't see it. There are also better options to store your photos like MEGA or Google Photos that offer higher storage capacity compared to this measley 5GBs. Steer clear from this app.
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A Google user
June 29, 2019
It uploads photos well and storage with Prime is not a problem. I use the app with Fire TV which has been great but recently I have lost the app from "my apps" list and have to search for it if I need to view on TV. also the fire TV screensaver setting choices have been changed. I use Family folder photos which go back several years which was wonderful. recently the choice has changed to "Most recent Family photos " which gets boring and I cant change the setting back. thanks for listening.
3 people found this review helpful
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Elizabeth A, Sew Cute Dallas
March 4, 2024
Love that I don't have to worry when my order will arrive or the quality. Placed 2 orders after my first week! Very happy!
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Karen Rooney
January 2, 2024
Love that I can make albums and use them as Screensaver on my tv. This as is very easy to use.
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Liza Gibson
March 1, 2024
I luv the idea.. it pops up with videos and pictures that have been long forgotten. Brings a smile 😃... we all need one of those..
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Norbert Schladerbeck
December 25, 2022
I posted: "Upload stopped out of the blue - cannot find my pictures, although the app still has access to my camera roll!" - BUT for two months now, everything is going well and close to perfect! I really love the app. Keep up the great work and I'll keep you posted! 👍😅 😎
1 person found this review helpful
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David Pannen
May 27, 2023
Great App for saving / sharing photos. If you are a prime member, you can store unlimited full resolution images and share them with friends and family. The idea of the family vault is great, however its currently very cumbersome to add specific photos. Since Amazon actually listens to customer feedback, Im hoping this will improve in the future! Also it would be great if the free video storage would be a little larger then 5gb. But this is complaining on a high level. Full recommendation!
6 people found this review helpful
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Steve Speroni
December 1, 2022
The app used to be brilliant and easy to use, but since the update I find it a pain to use and navigate. I can't even find a way to change the tagging from the recognition when its gone wrong, so now I don't get all the pictures of the person I'm looking for as they're "filed" elsewhere!!! Please fix it Amazon!
8 people found this review helpful
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Kenneth Yen
April 23, 2024
Unlimited photo back up for prime members. Yes!!
1 person found this review helpful
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Dave Lythgoe
August 27, 2020
The good - it's very good at recognising people. Free full resolution storage. Sync software for my laptop. The bad - hardly any countries use the MDY date format. Why inflict it on the rest of the world that uses more sensible formats. When scrolling through albums it frequently randomly jumps to an earlier view. Edit: have bumbed up a star for fixing the jumping about when scrolling. Would be good if they could also fix the MDY date format when scrolling. As mentioned, it's not that common!
30 people found this review helpful
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Douglas R. Black
February 9, 2024
Different controls than Google photo. But easy to use and lots of storage.
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Mary Coates
April 7, 2024
I love that I don't have to worry all my photos will disappear.
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Chris Collins
January 4, 2021
Very buggy. The app is brilliant cuz I really needed the storage but you really need to sort out the bugs. It keeps kicking me out when I delete a photo. Or if I use the feature to skip down a few hundred photos to a certain date it also kick me out of the app. I've only had it a few hours and already experiencing all this.
103 people found this review helpful
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Lisa Maestas
March 24, 2024
Fantastic so far!!! Luke how I can group my photos.
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Dale Horn
February 13, 2024
All my photos are there. I create folders for specific files. Then, put them on my echo show for viewing. Fun!
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Thomas Clark
December 29, 2023
Free automatic backup of your photos and easy means of ordering them by date taken!
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Ann Parker-Griffiths
May 10, 2024
All my photo's are safe which is brilliant.
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Ivan Kutenkov
June 15, 2021
Pros: Whatever is there works Unlimited space for prime users Cons: - Can't share a photo, only link to Amazon storage - Poor editing tools - Can't edit photo in an album (it's saved outside, you have to then search for it and add manually to the album) - other people can't add their photos to a shared album - slow (once a photo edited you have to wait unti it's uploaded. You can't move to the next one) - 10-years-old looking interface
79 people found this review helpful
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Randomid
August 24, 2021
Free unlimited storage (if subbed to prime) with high res pics. One of the few things Amazon has done really well. The UI could be more streamlined (it's hard to tell what's uploaded and what it's reading on your phone) and selecting from specific local storage folders could be easier to pick from, but it's a great app.
16 people found this review helpful
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louise youngman
February 14, 2021
Please don't use this app unless you know what you're doing, I installed it and most of my photos disappeared from my phone and never got uploaded onto the app. I restored my data on my phone and thank goodness I managed to get them back as there were lots of someone who has recently died. The app kept stopping and eventually decided it had completed its task with the photos gone, I almost cried 😢
40 people found this review helpful
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Craig Thomas
January 7, 2024
Smooth uploading and unlimited free photo storage can't beat that. Would've gotten 5 stars if video was also unlimited or significantly higher storage
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Leo Patrick
May 12, 2021
Update.. App just quit backing up any photos.. I reserve a little patience to see if it fixes soon before I reduce to 0 stars.. (Which really there isn't) And uninstall.Good to have the backup.. But.. Upon starting the app didn't have the option of designating which folders or photos I wanted backed up.. I didn't need my whole phone backed up from time immemorial.. I would have like to choose from which date to start backing up photos and from which folders.. Now I have so many copies to delete.
13 people found this review helpful
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Gillian Harding
April 6, 2024
Good photo app for storing photos. Easy to use.
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Doti Cope
January 16, 2024
I love Amazon photos they're cheap, they ship free and quickly, and look great.
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A Google user
January 9, 2019
Can't even show the photos on my device since a couple of weeks... Not talking about the backup on the could stopped since one month. Crashed on iOS while scrolling the photos for a couple of months before the fix. Ordering photos by date or name is not available on every platform and everymenu, the same for slide show. It sucks. It's impossible to untag person form automatically tagged photos. It lacks so many basic and reasonable functionalities, how it's possible the apps ha more than 4 stars ?
2 people found this review helpful
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Kike “Yupy” De León
May 3, 2024
I like this app, very useful to keep my photos safe.
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Monica Hamilton
April 19, 2024
Easy to use, like the daily notices.
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Paul Blackburn
May 18, 2021
Sooooooo disappointed with the performance of this. I have Google Photos and given that I have Amazon Prime decided to take advantage of the free High Resolution storage having been bombarded with adverts and emails pushing it. Downloaded the app and initially all seemed to be fine, but now find that uploading is a real pain.. Sooooooo Sooooooo slow, I mean really slow, to the point where I am now going to be uninstalling this app, it's just not worth the effort. Shame
81 people found this review helpful
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John Phillip
July 9, 2021
Stuck on loading photos after logging out and back in. Tech support little or no help and located in India, poorly trained and utterly lacking in knowledge of phone apps. Told "tech team" were looking into it well over a week ago and no update since... speaks volumes frankly.... When it worked it was fine but it's not working now with my account so 1 star...will amend if they ever get to the bottom of what's going on and why a log out and log in breaks stuff..bad session key?
19 people found this review helpful
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Tony Carr
March 27, 2024
Easy to use, clear and simple
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Tom Brittenham
May 5, 2024
Always wanting me to pay for anything more, over and over, I enjoy the free stuff thanks
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Andy Cooper
January 21, 2023
This app won't rotate to show a landscape photo anymore when you rotate your phone, it just shows them in portrait orientation with massive black bars. This app gets 3 stars for the photo archiving service and options alone. As a viewer, it is now useless. I have to use that Google app which I hate.
1 person found this review helpful
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A Google user
September 25, 2019
Not fit for purpose Google 'Amazon photo app doesn't upload', and you'll find many users are unable to get the app to back up photos. Sometimes it's starts , but then randomly gets stuck (mine has been on uploaded 0.4 mb of 5k mb for days. Shut down clear cache uninstall app it doesn't make a difference. Cant trust this app to back up your photos. Never had a problem with Google photos which works away quietly in the background
74 people found this review helpful
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Bob Taylor
March 30, 2024
I'm trying to figure out how to take my pictures out of Google and put it in Amazon. I'm just getting used to using this app.
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Kamilla G-Z
April 25, 2023
Only just updated the app. It has changed for much worse! I select pictures manually from my camera roll for upload. 1. When on the page to do so, I no longer can view the full picture before selecting it for upload. Just a square cutout from it, which is not enough to judge if it is the one I want to upload. I could do so before! 2. When selecting pictures for upload I have ZERO indication if that picture has already been uploaded. There was a cloud icon before. Bring the old one back.
192 people found this review helpful
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stíobhart matulevicz
September 24, 2022
I would probably use it instead of Google Photos if it wasn't for the fact unlimited video uploads aren't included. I just want to take photos and the odd video clip on my phone and have them backup automatically, without having to organise a separate archive if my collected video clips go over 5GB. I already pay for Prime and use Amazon S3 storage for my other backups. Please add an option to use existing S3 storage, if we already have it, for video backup, without these arbitrary limits.
2 people found this review helpful
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Aden Wertz
May 14, 2024
it's great for backing up photos
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Maggie Stout
March 16, 2024
I love the unlimited storage for all my pictures.
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Martin Potter
October 24, 2022
All my photos are currently saved & organised into folders on Amazon Drive, but folder view is missing from Amazon photos unless you separately find & group contents into albums within the photos application. It is time consuming to retrospectively create new albums for hundreds of subfolders in Amazon Drive. Now that Amazon Drive is going the photo app needs to provide a folder view so that you can view existing folder contents as if albums. Or be able to convert existing folders into albums.
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Kuba L
October 24, 2021
Total garbage. The issue with uploads (randomly stopping, freezing, skipping files etc.) only got worse over the years. This was tested and confirmed on multiple devices on super fast internet over many versions of the app. Amazon needs to redo this whole thing. I'm ready to move to competition now. AVOID!
60 people found this review helpful
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Robert Wolter
December 20, 2023
Don't really know what I'm doing, I really can't help. If you can have a knowledgeable person in dealing with this app, I really need their help in speaking with them. Thank you, Robert Wolter
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Verdessa Brown
February 19, 2024
I like Amazon photos because I'm able to put them on my TV and purchase them for memories thank you Amazon photos for the memories.
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Clong 50
May 5, 2024
I like it just still dont have enough space for videos
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Ruth Allen
April 8, 2024
It was a bit slow removing photos.
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A Google user
February 18, 2020
I love the sharp, crispness and colour of my photographs they look awesome. One problem is a slight cropping problem of chopping off the top of the photographs. Thus losing a second person or the top half of a head. I am sure this will be fixed and it's only a few photographs. Overall the pictures are really vibrant.
207 people found this review helpful
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Kirsty Richardson
April 14, 2023
This is a great app, especially with prime as you get unlimited storage for photos you can also buy extra video storage. My only criticism is that you need to prompt it for uploading and notifications for memories. I only seem to get notifications if I go into the app despite having changed the settings to allow notifications and uploading frequency
10 people found this review helpful
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Catherine Wolf
March 19, 2024
My phone was running out of room and Amazon photos saved tons of room for me☺️
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Stephanie Coakley
January 7, 2021
User friendly, I love how you can view your photos according to location or people & it's quite easy to organise photos into albums. I paid for extra memory for videos which is good value for money. Knowing all my photos are automatically being saved is such a relief and it takes pressure off from having to transfer media manually from my device or sd card to other storage devices. Highly recommend. I would however like selecting multiple photos to save to device or share to be slightly easier
78 people found this review helpful
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Dan McBrien
May 4, 2024
Haven't used much, but it is so far easy to review pictures.
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Patricia Harvill
May 9, 2024
They are quick to store photos...
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J B
November 15, 2022
update to the app is terrible and confusing. Such an unfirendly user interface. How do we manually add photos to family vault now! Edit: figured out how to add to family vault... It's now under share. Why it's under share is beyond me, you're not sharing it outside of the app, simply moving it somewhere else within the app. can't figure out how to filter photos within the vault to see who's uploaded what. Feedback bttn bugs every time.awful update to an otherwise (previously) good app.
3 people found this review helpful
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Lou Ann
June 18, 2021
It no longer backs up my photos. I've tried everything. Folders to be backed up are correct but I have to keep checking the boxes over and over again when I log back in. It keeps unchecking them. I set it to use wifi and or mobile data and I've tried logging out and in again a million times. I'm paying for something that doesn't work and it has all my photography work on there. 😡
2 people found this review helpful
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J. P.
December 1, 2023
The storage service is good, but the mobile app is way sub par. It's difficult to sort, can't rename or edit metadata; can't upload and add to album in one action; searching by name works only with the first word of each title; etc... So much basic usability missing, if a garage startup developer were to release this app, I'd tell them to finish it beforehand. Which shouldn't take more than a few weeks.
13 people found this review helpful
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Ceri Green
March 6, 2024
Perfect for the copious amounts of photos I have. It has freed so much space on my phone.
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Rick May
March 8, 2024
Easy integration. Unlimited storage for pics. Very useful app..
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Alexandra Stewart
November 5, 2020
I mainly use Amazon photos with my Kindle but was pleased to find I was able to connect this to my phone and other devices. I usually edit photos on my kindle and though it doesn't have a huge variety of editing functions, it's handy to straighten, crop, change and improve the depth of light, colour and contrast etc in my photos.
46 people found this review helpful
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Kathleen Pope
December 23, 2023
This app was good, but suddenly, it will not upload photos over WiFi...has something changed or gone wrong since the update
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Geanie Cooper
March 31, 2024
Love it but can't figure out how to get more video space.
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Teresa Howard
May 8, 2024
I was surprised to find my photos saved on this app.
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Emi ESPK (Emi)
April 25, 2024
Just Started My Pic' show up on Living Room, & Bedroom Flat Screen!! I do enjoy looking at my Pictures instead of going to Gallery,!
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Cheyenne L. Yellowbird.
December 4, 2020
Exceptionally smooth interface and easy to sort photos is there a setting that allows for pics to e automatically saved to the cloud instead of having to upload out of other apps. I guess that's two things. Okay well if there was way to zap them over instead of uploading everything from the other picture apps. I've only just started to organize my albums literally yesterday so far so good. App runs smooth. Haven't tried hooking up to computer yet but for now 5 stars I'll update.
1 person found this review helpful
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A Google user
June 19, 2019
it's great, i love it how you can store an unlimited amount of photo's and also how you can link it up to an internet ready telly so you can watch and access your photos on there. only think it's through prime which is a monthly subscription, personally i think it's totally worth it as you get unlimited photos as previously mentioned, free delivery, movies and other shows also if you have Amazon fire tablets, you get them for 7.99 but on prime it goes down to something like half price or less!
3 people found this review helpful
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Sharon Hanes
May 15, 2024
Love having a place to store my photos rather, than in an old shoe box under my bed!
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Donna Brown
April 23, 2024
I love this feature especially when I can see it on my tv
1 person found this review helpful
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Melanie “Crazy Cat Momma”
March 24, 2024
Amazing app to organize your photos.
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Mark Jose
November 23, 2020
No way to say which photos are uploaded and which are not. So all my screenshots, anything from WhatsApp group chat and everything else in between. No option to customise this, combined with the ability for all of these photos to be viewed by anyone using any Amazon device connected to my account. The app is completely useless to me in its current form :(
47 people found this review helpful
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Mazzle H
March 22, 2021
Nightmare....😡 its confusing, there used to be an option to remove certain photos you dont want to upload now you dont have a choice which was confusing so I ended up deleting photos I wanted to keep from my device permently....I literally wasted 2 hours going through stuff as well because it wont let you choose which album to upload either and as soon as you accidently knocked something (which happens a lot cos the selection is in the way of everything) it throws you out. Dont bother...
14 people found this review helpful
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Jenny Hands
August 14, 2020
Update to my 2019 review to say there still isn't good album functionality in Android app. You need your PC to sort out albums to share on TV etc. //Nice app but more features needed. I use it every day to see "On This Day". It's good you can share photos in all different ways. But I'd like to be able to search for any particular day. And the Album functionality isn't complete: why can't you sort albums alphabetically, see what albums a photo is in already, and take photos out of an album?
395 people found this review helpful
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Antoine Becker
August 6, 2023
The app is still quite basic compare to other pictures management app. For me, the most lacking features is the absence of the 'Archive' option allowing pictures to be removed from the main photos thumbnails, but kept in albums. 'Hidden' does not work that way since pictures are also removed from Albums. => That is not convenient b/c it does not allow to create albums the photos of which are NOT in the main photos thumbnails.
10 people found this review helpful
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Terry Douglas
November 23, 2023
The app is good, but I find it much easier to use the website for editing and constructing albums. Also, I would very much like to be able to add a caption for display below each photo to describe it, especially for scenic views.
2 people found this review helpful
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Sasan Farahpour
April 2, 2024
Very easy to back up your photos
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Todd G.
December 10, 2023
Been fine forever. I do wish it would label which person (or device) the photos came from instead of dumping all families together. But recently it prompts once an hour for a new device folder found, but I don't want it added and it's toggled off in the folder settings but every hour I get the same prompt 😡
2 people found this review helpful
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Jim
February 19, 2024
The format for photos is the same format for Alexa Amazon music or anything else you got to do 10 different things to get to your one subject
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Darren Price
April 11, 2024
Smooth. Just so very easy to use.
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Lorena guidry
April 17, 2024
Love that it saves pictures so easily.
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A Google user
December 28, 2019
Good app to have on your phone, if you have photos that you don't want to lose. Unlimited with prime and of course you're going to want to have prime regardless. I like the sharing option as well just couldn't find a direct link sharing option when you want to send someone just the jpg link without the Amazon sauce. If that was available I'd give them 5 stars anytime.
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Raleigh Scott
February 3, 2024
I love that all my photos are good quality and safe without worrying about space running out on my phone.
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Tammy Andersen
April 18, 2024
Love how memories come up on the day they were taken! Precious!
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Renee Stanton
January 30, 2024
Love Amazon Photos. I know all of my photos will be backed up & easily accessible.
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ben
April 24, 2024
Excellent app, all fotos in one secure place
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Mikael Farley
December 27, 2022
This update has rmeoved the ability to select photos by day or month instead you have to select every single individual photo, that's horrible UX. Also isn't letting me delete photos directly from my phone AND cloud simultaneously which means you now have 2 individual backlog of photos to manage. Terrible. Might switch to google photos..
3 people found this review helpful
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Karen Barrero
February 5, 2024
I like the photo updates and reminders it gives me of memories and past days... I don't like that the pictures cannot be downloaded to me phone
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Christine Adams
March 2, 2024
It's an easier way to store my photos and easy to share with others if you want too.
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Amanda Kennedy.
January 3, 2024
Lovely to see your photos on alexa but it has very small storage . Easy to use fast uploads .
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Rhonda Keyes
April 13, 2024
Love having this app to make sure my photos are always safe!
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A Google user
May 7, 2020
Not as good as Google Photos but looks promising. I look forward to future updates and features like searching and more intuitive UI. Update: After 4 years since my first review the app still suffers from a bad UI and lacking search features. Recognized faces cannot be removed at all and renaming takes ages.
3 people found this review helpful
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Elaine Phillips
March 26, 2024
It's great, can't loose my photos now.
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Alex A.
January 23, 2024
Suddenly stopped working in landscape mode-just kicks the app back to thumbnail page.
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Laurie Liebman
March 24, 2024
Some of the photos were Crooked on the canvas...very disappointed.
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Anand Kumar
March 27, 2024
Good photo backup app and easy to use.
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Angela Comacher
April 1, 2024
Fabulous storage, a great way of saving you memories x
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CeEs Webster
March 25, 2024
Hasn't worked for a year and all my photos are gone.
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Amy Victoria McEwen
January 8, 2024
So far, I really love this app. I love being reminded about photographs taken in the past - that it a special feature of this app.
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Mick Barts (Barts)
June 4, 2023
Been using this app for years for photo storage and using the family album feature for my firestick screen saver. However since your update, to share selected photos to the family album, the add to family album icon appears right add the end of suggested apps to share too. Please change the coding to make it the 1st thing you share too. It's your app and your brilliant feature so having to scroll through 20 apps to get to the family album button is frustrating! Many thanks
12 people found this review helpful
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Lourdes Mcleod
April 9, 2024
Easy to use and input photos
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D Belfitt
March 28, 2024
Really good.. easy to use.. Amazon's taking over.. love it..
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Rhona Rodger
June 19, 2023
Really great app. Saved all my photos when my phone was beyond repair. Upload is always waiting as not enough data but that could be my phone. It also shows what photos you took on this day in different years and put together different compilations of buildings or scenery taken from different years it was fascinating. I really have enjoyed using this app and would recommend this it to anyone who is looking to keep their pics safe.
39 people found this review helpful
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Eva De Leon
February 1, 2024
Just started using the app a few days ago and so far I haven't had any problems and I'm enjoying the picture collages it creates.
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Julian Sormrude
May 12, 2024
I dont know how to order prints. there's no option to order pictures
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James Steenbarger
January 29, 2024
It's just good for saving photos. The criticism is that duplicates and if you delete one it deletes them ll
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Norman Grieve
May 5, 2021
Years on and this is still useless for digital file storage. This app seems not to have heard of folders or structured storage. Files & photos should be stored properly as individual files and not in a huge dustbin!! I have an average of 10 folders a month holding my stuff in a hierarchy of nested storage. This app appears to have no place in 'storage!'
64 people found this review helpful
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A Google user
April 14, 2019
Fantastic app. I barely know its doing all of the categorization and sorting of my extensive photo collection until I open the Amazon Photos app and see it. You can also edit your photos with the excellent tool included It is super fast and I love the way the duplicates disappear. It's so so superior to Google photos which has this stupid Assistant that I can't turn off. Amazon Prime is the best because it allows endless photos and no fear of running out of space. Awesome!
32 people found this review helpful
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Chelsey C
September 16, 2022
Great App, I also like the facial recognition so I find photos of people easy, it would be nice if I could remove people from the thumbnails in the app. With no limits to photos I'm not worried about losing them. My only gripe is that you can't download them back to your phone if needed, this makes it harder to add to any social media platforms once removed from my phones Gallary. I do prefer this app to others though.
75 people found this review helpful
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Terry Gibaldi
March 5, 2024
It is GREAT when ECHO SHOW 8 has already taken pictures of every thing around you. AMAZON PHOTOS SHOULD GET MORE THAN 5 STARS !!!!!]!
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Millie Renee Jones
December 20, 2023
I am so grateful to have access to photo storage. Recently my phone failed and I was really upset that my pictures wouldn't transfer but when setting up my new phone and checking if my apps transferred I remembered that I had Amazon photo set up to automatically upload my photos when on charge. All of my precious pictures of my grandbabies were safe and sound! Thanks Amazon!
3 people found this review helpful
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A Google user
September 2, 2019
Great as redundant pro photo backup! As a pro photographer I love that Amazon Photos is true to its word on unlimited photo storage by not counting anything uploaded with a photo format. Even RAW! The RAW format recognition in combination with unlimited photo storage makes it super competitive in my humble opinion. Simply switch off video upload to take full advantage of unlimited photo backup by allowing it to target only photos for auto-upload, if you're ok with that feature.
14 people found this review helpful
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Asif Wasefi
July 29, 2022
Image recognition too bad: Me and my brother (not identical twins) are considered as one person even on photos on which we both appear. Ther is no option to split the image recognition logic or train it. No recycle bin in the app: to restore photos from trash, you have to use a PC. Cannot hide folders: e.g. you wouldn't want to back up Whatsapp photos but they still appear in the app as "not backed up". I just want to hide these folders from showing in the app. No select all photo available.
2 people found this review helpful
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Marty Richards
February 7, 2022
Terrible Even with auto updates turned off it still takes the pictures to the site. Not only that but it's like it is data mining every image you happen across like Facebook profile pictures and anything you might click on which means time wasted either scrolling past them or deleting. No response to request for one 3 times on feedback. I don't trust it having access to all the information it dug out of my files. Wouldn't recommend this to anyone.
101 people found this review helpful
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KATHY REHM
February 13, 2024
So many options to search for pics. Amazing how pics are grouped. Best app for photo storage in my book.
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Snowy
June 18, 2020
I am not too sure able this. I accidently delete photos and then had PC issues meaning I couldn't access the retrieval process. That in itself was difficult to understand. Sad. I had to clear images to make space and left ticks in clear for Amazon too. I have Amazon on my Amazon Fire, so I thought I was clearing the space on that - with images still 'on Amazon'. I also pay for my storage.
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Leanne G
July 24, 2020
Stick to shopping, the rest of your apps are terrible!!! Only good if you want an easy way to delete all of the photos from your device rather than just the app. Tries to sync everything (screenshot, every photo, WhatsApp and messenger pics) then tells you it's full. You try to delete because no app should be entitled to add/remove all photos and it removes from the device too. Waste of time and will be removing.
45 people found this review helpful
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Chun-Kwong Wong
March 1, 2023
Not really organized. But it serves the purpose as some sort of backup. The unlimited space is what I like. And Google don't have that without paying. EDIT: I'm changing the rating cuz I've just discovered that the auto tagging feature works like magic! Now all of a sudden things are super easy to find!
48 people found this review helpful
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Star
October 1, 2023
Was advertised that within 4 days of trying/signing up for Amazon Photos, you were you get $20 Amazon shopping credit. I've waited over a week and haven't gotten anything. This app is absolutely terrible. Can't order photobooks, pictures (framed/unframed), mugs, aprons, etc.. with your photos on them. It's legit JUST a photo storage album app, NOTHING special whatsoever. In actuality, this app False advertised and is a waste of time to download. Just stick with the photo app SHUTTERFLY.
14 people found this review helpful
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D. Berry
February 6, 2024
Great place to store photos plus then can see them again as screensaver on your Fire stick Tv... pretty sweet!!!👍😁
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Leonard Moore
December 24, 2023
Still new to the app, I enjoy the "on this day" feature. Looking forward to ordering prints.
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Lona Barnum
March 4, 2024
I love how it brings up your memories, frames them, allows you to edit etc., and make an album.
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Useless Account
October 3, 2023
Clunky unintuitive UI. Looked for the trash can for about 30 minutes, ended up using chat GPT to find it. Deleting photos from the cloud doesn't delete locally so you have to search locally your pictures from the past 5 years to locally delete. The "delete" button is about 5x5 pixels so you need to be laser-precise when tapping it or the toolbar disappears
22 people found this review helpful
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Deborah Pearson
July 4, 2021
I really like this app, it auto uploads my photos and is a great back up, it's also easy to use with other apps including Facebook. I upgraded to the £1.49/month package because despite the unlimited free photo space, once I ran out of video space it kept messing up my auto uploads. No more problems since I opted for the £1.49 service.
82 people found this review helpful
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Alister Malcolm
July 8, 2020
Great that it's unlimited, app not so great. The photos don't really upload automatically in the background even with auto save on, have to go into the app for it to start doing anything. It's also really not a great gallery app at all, organised terribly. The AI features are good, but need massive improvements and more features.
48 people found this review helpful
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Andre von Muhlen
May 15, 2021
Doesn't allow me to search for files by name. Files are stored in multiple backups and folders, unlike in my PC. Impossible to search by country or location, for example (folder name). It only works by metadata, which of course is missing since my camera doesn't have GPS. Too painful to use.
45 people found this review helpful
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Paul Beagley
May 11, 2024
Unlimited photo storage uploads automatically
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Jesse Stopes
December 13, 2020
Frustrating - doesn't upload to the folders as they've already been created on my phone. It keeps saying "Couldn't connect" but doesn't give me ANY insights as to why. Is it a file that's too big? No idea. So I can't tell it to skip past. Can't delete photos off my phone anyway bc they delete from the cloud at the same time.
14 people found this review helpful
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SYED UZAIR AHMED
January 15, 2024
Saving the photos is great but i wish if they were offering unlimited sotrage for videos as well as part of the prime membership hence 4 stars
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Mary Lekas
January 11, 2024
This is a very easy to use app with very good features and good picture quality and easy to access any of your photos.
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Svetlana Voronina
December 13, 2023
Great app to keep track of memories, easy to sort by dates or even people.
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Tami McGrory
April 28, 2024
Super experience transfering my photos over on initial installation. 👍😄
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Clifford Dann
July 27, 2020
This app does not cope with a slow upstream speed at all. I have a 0.6 Mbps upstream speed and it take days to upload just a few pictures. And totally kills the network for any download it can use several gigabytes of download just to up load 100 MB of data. I have no idea why it uses so much download to do a upload, but it does. I have it set to upload only when plugged in and it will take over a week to upload 10 pictures.
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Heather Hardman
January 21, 2024
I love the cinematic and colleague photo frames that are made. Always enjoy and old memory popping up too, makes me smile!
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Martin Sykes
June 13, 2023
It is great that i can access my pics anywhere that i have wifi. Never fails to bring a smile to my face when I look back on some of the things I've done in the past. A 'select' option would improve this app so that you could choose to deselect photos you didn't want to keep.
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Rachel Stackle
February 22, 2024
I love that it will save an unlimited amount of pictures, but I wish it would save more videos.
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Terri Hudson
February 3, 2024
Always able to pull up my photos and videos. Love the way you can categorize you stuff.
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TTR PEACE
December 9, 2023
It is user-friendly. I like that so far. I'm giving 4 ★ because I haven't gotten into everything yet. I'll come back when I have gotten into my Amazon Photos and nosed around a little bit. 🙂
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Matt Kasdorf
August 6, 2023
Been using since Google got expensive, it's a nice perk for being an Amazon Prime member. I like the crossed out cloud ☁⃠ icon to let me know what photos aren't on Amazon Photos, but I'd like to see other informative icons too. 20221103 WTH! All informative icons removed! It was fairly easy to see what was backed up just by seeing the crossed out cloud icon, or not. Arrggg!!! 🤬 You removed the only feature I liked. 🥺 Reduced 4⭐ → 2⭐
130 people found this review helpful
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Todd Alan Golden
May 2, 2024
Awesome place to keep your photos and they are SAFE and SOUND
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Claudia Vick
March 14, 2024
Easy to find specific photos
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Andrea Foster
July 12, 2020
The app is very good and I love that I can sync my photos with my Echo Show and Fire TV so they run as a screensaver. The only thing is I wish I could turn off 'On this day' on my Echo Show as it brings up everything from your photo library and there are photos that you don't want to see. I've looked online to see if there is a solution to this but haven't found one.
55 people found this review helpful
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Marco Megali
October 5, 2022
Very bad user experience and support."Backup completed"message evenif last upload photo is from 20 days ago.Folder selection don't show any folder but default 'Camera'.New photos in the Camera folder are not shown on home view.Unable to see and upload photos at all. "Send feedback" do not works due to generic error.Wasted hours with support chat that asked me to help address developers describing the error even with screen recording. Asked me to "tryto free up video space to see what happen"
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N Garcia
January 28, 2024
It's a lot better than Flickr so I'm very happy to use this app for my photos, I wish it had more space for video.
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Sonya Lewis
December 21, 2023
Easy, photo, edit and purchase prints from app. With free or low shipping. Loving this app.
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christopher Legista
December 3, 2022
Very user friendly with unlimited photo storage and 5G for video all with price of amazon membership, along with everything else amazon prime membership offers.. very impressed.. Update: I don't like the update that much. I think they should have kept the app the way it was. I still like Amazon photos just not as much ✌️
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Debbie Bornstad
May 10, 2024
Thank you for no restrictions or limits to keep treasured memories.
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Lyndsay Rubens
October 21, 2021
For some reason when uploading my pictures from my phone (the pictures on my device that Amazon Photos is uploading for back up) there always seems to be an issue when getting towards the end on like the last few pictures. It will notify me saying "Amazon photos upload paused at 31 of 34" and obviously I always click resume, then it NEVER does! It's like the app freezes up so I just get irritated and just exit out of it. It's kind of ridiculous. Don't know if I'm doing something wrong... ???
258 people found this review helpful
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Scott Owen
April 2, 2024
Easy to use and great features
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Cilicia Wyman
January 20, 2024
Never enough free space , Especially in this day and age when we use our phones for photos and other documents people like to save
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Tom Kelly
November 5, 2022
I haven't used this that much but I get collections of pictures sent to me that the app has made and not one of them has been disappointing in any way. It works behind the scenes and makes albums of photos for you with the pictures in your phone. Like I said I haven't used the app much but I really enjoy the collections it has made for me while I sleep work and eat it's at work making photo albums pretty good deal if you ask me you should check it out.
5 people found this review helpful
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James Agamah
April 24, 2024
Seamless way to upload pictures to Alexa devices..
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Shaun Hritzuk
August 27, 2023
Works to keep photos and records of contracts, screenshots of receipts for purchases, and warranty information. The app itself has pretty poor photo-fixing features and needs some added features for better photo editing and being able to get clearer or more Digitally enhanced photos or other items saved on Amazon photos.
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Stacie Pryor
January 4, 2024
The app is just okay. It does not have near the functionality that Google does. You cannot search by face or activity, therefore you cannot exclude certain people from the "memories". I just wish I could search by people as that is so helpful with Google. However, it is included in Prime without paying extra so I guess that's the tradeoff. I also wish it held more videos. I hate having such a limited video storage.
1 person found this review helpful
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Naomi Snell
October 15, 2022
Been using for a number of years and never really had any issues. Photos etc upload really quickly to the cloud when I get back to my WiFi connection. Occasionally a single photo or video just won't upload which I suspect is a technical glitch in the photo. .
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A Google user
December 5, 2019
Love the albums created when I send to gmail. Also like clicking on a photo in album to see postcard size version, then pinching on photo to zoom in. Also can scroll through these photos easily by swiping or arrow pressing. Note that 'copy to' option goes to existing albums but allows creating a new album instantly. Getting more competent and faster with more frequent use.
5 people found this review helpful
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Ross Gill
April 12, 2024
easy to use--stores innumerable photos
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Gwen Hester
May 4, 2024
Brilliant to see all your photos
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Nathan Cabrera
June 29, 2021
Great that it's included with prime! I needed an alternative since Google photos is charging 🤣😭 wish the back up process was better; a one click to free up phone space button like Google photos, clear/delete duplicate photos easier and for some reason aesthetically Amazon software is always underwhelming. (Just not pretty :) super happy it's an option though so if you need something and have prime it's a no brainer!
7 people found this review helpful
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Said Gaforov
December 13, 2023
I wish video upload was unlimited for prime members as well. As of now, it is only images, videos capped to 5gb.
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Doc Byington
May 20, 2020
I love Amazon Photos! It gives me peace of mind knowing that the pictures I take, when I take them, are safe and sound in the event that I lose my phone or change to another device. Also, I choose what images are shared with others. ITS EASY, EASY, EASY! All part of Amazon Prime at a small monthly fee of around two Starbucks coffees. You should really check out Amazon Prime; free videos, free books, free shipping, daily deals, etc. Thanks Amazon. LOVE IT!
169 people found this review helpful
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Sofia Creasey
October 21, 2022
I HATE THIS USELESS APP!!!!Keeps saying upload complete with errors even though the item it's trying to upload was uploaded 6 months ago! Tried clearing cache, force stopping and deleting and reinstalling multiple times but it won't go away. Edit: this is a long term error that is being ignored by Amazon. Been going on about a year now. Edit: still the same issue that has me constantly deleting and reinstalling this annoying app. 2nd time today deleting 😠😠 Months later STILL the same issue!
64 people found this review helpful
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A Google user
June 20, 2019
This app is temperamental. When it works, it works well, but it often does not automatically upload, despite the fact that the setting is on for automatic upload. It also freezes our internet when photos are uploading. The app isn't exactly user-friendly, but it works and offers ample storage space to Prime members.
39 people found this review helpful
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A Google user
January 5, 2020
Won't auto update anything saved to a memory card. Uploads every photo everywhere else. Love the daily memories but when each new year rolls over, you can't view the photos beyond 8 or 9 years ago even tho it shows on memory summary. Could be so good. I haven't had any of my pics uploaded the last 3 years because it won't upload a memory stick. Also uses the date you upload if you try to force and upload manually.
59 people found this review helpful
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Lilas Soukup
January 13, 2024
Enjoy how easy to search and store. Love the reminders of past photos.
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Enrique Suarez
November 18, 2022
Needs a fix. Just updated to new app and it's not uploading and it's also crashing. Restarted my phone and closed and opened the app and nothing works. Says it's uploading 31 items but doesn't do it and I also get a notification that I'm not connected to the internet and that's why it's not uploading. I have over 600mbs upload on my wifi and I also have Verizon Wireless.
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A Google user
January 19, 2020
TERRIBLE. Stick to google photos. I downloaded this app to save my kids pictures from their tablets. It auto started backing up everything on my phone which I didnt want to do. I hit stop, select all, delete. I just wanted a clear space for just my kids Amazon tablet stuff. So I go to my phone gallery and EVERYTHING is GONE. No warning. It's not in my trash or the amazon photos trash. Support claims I couldnt have done it thru the app or it would be in the trash..
6 people found this review helpful
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A Google user
December 13, 2023
It's a great app I love it one of the only problem is it sometimes won't upload all the photos but other then that I love this app. 😁
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David Hinkemeyer
April 8, 2021
Do NOT use this product. Amazon refuses to provide any means to restore all of your photos or back them up to your own drive. The only means to back them up is to click on each image individually, with a max selection of 1000 photos. This is absolutely absurd, and is the antithesis of a backup service. Furthermore, they are intentionally doing it to promote their other services and keep you using their service to acquire subscription fees. They are blocking you from your own data.
1 person found this review helpful
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A Google user
February 21, 2019
Alot of my photos didn't make it. I believe that may have been my not putting them all together. However, I was unaware that they were in different areas. Such as Favorites, Album, and so on. However, it was great! to have them put into my tablet, through this App.....I can finally, Breath. Thank you.....
3 people found this review helpful
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Bryan Padley
January 17, 2024
Good alternative and free with prime, didnt realise there was a video limit though and can't seem to see if it can be increased
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Trin LaBuff
November 23, 2022
The new update completely ruined the app for me. I take screenshots and they don't appear. I save photos from texts and Pinterest and they don't appear. Sometimes I even take normal photos with my phone camera and they STILL don't appear. 😡 Amazon, PLEASE bring back the old version!! No one likes this version!
3 people found this review helpful
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Fearsome Fandom
January 12, 2024
Not much to tell... great cloud storage that comes free with Prime Membership... and has unlimited photo saving sounds good to me
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A Google user
November 10, 2019
This is great at it allows you to store full resolution photos if you are prime member. I really hope they can add a collage making feature for amazon photo prints. Dont understand how can they miss such a simple but popular feature. I like this app because if you want to search photos with multiple people in it yoh can multiple select them which is not possible in google photos.
11 people found this review helpful
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Karen Ramirez
January 6, 2024
It saves lots of space on my phone, love! Plus, I don't have to log in to my email and see my photos besides the photo album .
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Gabby Randle
January 27, 2024
Was supposed to receive a $20 Amazon gift card for downloading the app and backing up my photos and I never got anything. It's been over a week
1 person found this review helpful
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lydia kodjo
May 15, 2024
I's very good to keep your pictures and to shop
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Geraldine Ditano
March 8, 2024
Easy to upload and convenient.
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Skylancer727
January 28, 2021
Other than being way slower to load in pictures than my phone and buffering for full res, this is a great way to backup all my videos and photos. If you have an Amazon Prime account already from buying off Amazon, then this is straight free unlimited storage. As of right now I have over 200GB on it and have yet to be stopped so clearly they aren't lying with "Unlimited Storage".
54 people found this review helpful
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Jacob
September 17, 2022
I really enjoy the Amazon Photos app. I appreciate the unlimited photo storage. It comes in real handy. I take sooo many pictures of my dog sleeping. Thank you, Amazon, for keeping this available. I do wish the searching algorithm could find items in a photo. Again, thank you, Amazon. I love this dog, and you've made it possible not to worry about how many photos I take.
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Caryn Woida
February 26, 2024
I love seeing pictures from various places and times every day. Great memories!
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Olukemi Ajayi
April 7, 2024
Easy to use. Storage capacity is great.
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A Google user
April 23, 2019
Love the Amazon Photos app. its easy to synch and find my photos. I just wish we were able to download one year worth of content at a time. azon limits us to a certain ZIP file size and they don't make it easy to figure that out. We update our house wall pictures every year and it would be nice if Amazon had an easy way to do that.
4 people found this review helpful
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Edith Vital Eveillard
April 1, 2024
The apps work automatically. Awesome!
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Patricia Coon
May 4, 2020
I really enjoyed getting a new phone recently and not having to wonder about my pictures needing backed up. My Prime membership includes syncing my pictures, therefore it was a non-issue. It would have taken a long time to transfer the pictures to my new phone. This service saved my wireless provider and me valuable time. There's peace of mind in knowing this.
164 people found this review helpful
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A Google user
August 28, 2019
Nobody gives stuff away today. Amazon Photos is one exception. I know you're saying you gotta pay for Prime. But unlimited photo storage is just one perk. I'd get Prime anyway for all the other things. What would you be paying for S&H, no ads TV, & the UN-reduced prices on Deals? Plus lots of other stuff I can't recall. Unlimited photo storage may be the best give-away from ANY company. You may not agree but I'm a Prime groupie, for LIFE, and proud of it! AMAZON SHOULD'VE BEEN NAMED AWESOME! LTR
1 person found this review helpful
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Amy Lopez
August 3, 2020
If you have Prime or download this app...it will automatically download EVERY photo saved to your device. It will do so without notifying you and you will then have to go into the browser or app and delete every photo that was uploaded....however make sure you turn off the auto upload or auto sync because if not you will delete the photos not only from your amazon photo or amazon cloud but WILL DELETE ALL FROM YOUR PHONE!!!!!!! Super sketchy invasion of privacy in my opinion...as I was never made aware by signing up for prime I would automatically be enrolled in this as well....so now that i have been talking to SEVERAL different amazon customer service reps I myself figured out how to delete from Amazon cloud and opt out of this so that my photos arent uploaded in the future.....and are also not deleted from my device. Oh btw you cant opt out of amazon photo (amazon cloud) service........smh
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Susanne Gillen
March 14, 2024
So good to know all my photos are safe & secure in an app
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2dor f
August 2, 2020
The auto save does not work, you need to enter the app in order to backup the photos. Also entering the app does not always work, with the latest version the new images are detected but not uploaded so you have to do it manually. The early versions worked fine but now is a total piece of garbage
1 person found this review helpful
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Gary Lee
November 23, 2020
I've been trying to figure out where to keep photos and how and the best way to find them so I can print photos and then BOOM One day amazon photo popped up on my phone so since I have Amazon prime I gave it a shot and it answered all my problems. I'm still new with it. It's only been a week or so but I have high hopes. Unlimited storage for photos with prime. Thanks amazon photos.
55 people found this review helpful
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A Google user
January 11, 2020
Worst App ever. It deleted about 400 pictures in my device without my permission. And not only photos taken by my cellphone, also importan files like downloads, screenshots, files from other apps... All just disappeared. No one in Amazon could give an explanation or solved it. If you want lo lose your pictures this is te app you need.
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A Google user
December 27, 2019
A whole mess. When you create an album, it transfer SOME of the selected pictures, not all, but it DOES NOT DELETE THEM FROM THE UPLOADED ONES. So, you end up having the same picture twice and not knowing which ones are the ones not transferred to the album you just created. Thanks Amazon, but no.
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Louie Ferdinand
May 31, 2021
Ran app on 3 different top of the line phones. Same problem, some of my picture folders are detected but the images inside aren't and can't be uploaded, specially folders containing RAW files. This app used to work great about 2 years ago. Customer support is a joke, they advise to update system, app, restart phone, reinstall app and erase cache, all very basic steps but no real solutions. When they don't know what to advise they just say I'm sorry and disconnect the chat.
45 people found this review helpful
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A Google user
February 6, 2019
This Ap is great for storing and backing up photos. It is really awsome if to have Fire TV or a fire stick plugged into the HDMI pirt on your TV. you can view photos and videos on your TV. I have even saved a PowerPoint presentation as a Video and moved that to my photos making it available to share via Fire stick.
2 people found this review helpful
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John Gruell
November 26, 2023
It is free to me, it stores and saves my pictures how i want, and has a memores display, so for that i give it a good score. The app was never intended to be a powerful photo editor. I feel Amazon photos has done a good job and has done what they promised. Good picture app.
1 person found this review helpful
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Vicki Morgan
July 16, 2021
This app flat out sucks. It will not auto save from my OnePlus 6t no matter what my settings are. Do not waste your time with Amazon's "tech support chat" either. The main advice is to uninstall then reinstall. Works great to back up photos then. In fact you'll get the same photo uploaded at least 3-12 times. Then it never auto saves a darn thing to your cloud again. Useless piece of trash.
46 people found this review helpful
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Donna D
September 3, 2022
Used to love using this app I do like the unlimited photo storage. However I have a very small amount for video storage, which is fine because I have Google photos as well as my device photos. The problem is I can't delete my Amazon videos, because if I do, I lose my videos across all my device apps. I don't know why this is happening and never used to happen but I find it very frustrating!!
18 people found this review helpful
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Darren Gough
June 11, 2023
A frustrating app designed to annoy you enough that you pay the extra to download videos & not just photos. I have turned all notifications off, as I keep getting a fake message saying network connection lost & the message telling me my videos were not uploaded. 10 minutes after doing so, I got another notification about my videos that are not uploaded. I won't be paying any extra as I have two lots of photo clouds already!
3 people found this review helpful
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Ally S
November 6, 2020
no longer allows photos to be uploaded in the same directories (albums) as on the source device. I HATE image recognition and am furious at this attempt to force me to use it. This would be such a simple feature and more importantly was previously part of the app! The arrogance of a company to decide that THEY can sort my photos better than I can is infuriating.
38 people found this review helpful
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B
February 11, 2021
Works great. It scared me for a bit because I thought that I was getting someone else's images on my account, but then I discovered that the Android app shows all images on your device in addition to what is uploaded, so in my case I was seeing some images from people posting in WhatsApp. Other than that scare everything works great.
79 people found this review helpful
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Derek Euchner
February 4, 2022
I love the review part. It helps me clear out old photos, and reminds me of the past memories. This app alone is what I use to justify my ongoing amazon subsciption. I feel like the free two day shipping is a bonus, and this is the main feature. I look forward to ordering some actual photos through the app too.
1 person found this review helpful
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Fish
August 16, 2021
I selected a lot of photos over the period of 20 minutes to upload to my photos. I accidentally clicked the share button and it unchecked everything. So disappointed. This app also started the upload 11 GB worth of photos automatically without permission and with no way to stop it. I had to uninstall it. Before it uploaded family photos I didn't want uploaded. Yikes! This app is far behind any user-friendly photo service. So sad coming from such a large business. Missing many basic features
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A Google user
December 14, 2018
Love that Prime members get unlimited full-resolution photo storage + 5 GB video storage which can be shared with up to five others by adding them to your Family Vault. Once your photos are stored in Amazon Photos, you can delete them from your device to make room on your phone. This app can help you keep your photos and videos safe, even if your phone is lost or damaged. You are also able to edit, organize, create albums, label people and automatically back-up & save photos from within the app. Excellent benefit for Prime members!😊 Thanks Amazon!
146 people found this review helpful
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A Google user
November 21, 2019
This is a great reason to remain a Prime member! Other "storage only" services are similarly priced but don't offer unlimited photo storage. I enjoy the Your Memories From This Day feature. The automatic backup is a great idea, too. Only wish would be to have a calendar to pick a day and see the memories.
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Seth Barrial
June 8, 2021
The application drains battery constantly even with auto-upload turned off on Android 11. I've not found any compelling reason to use it over OneDrive due to the performance issues. In addition, I was offered Amazon credit to use this application if I met certain conditions, which I did, and I never received it. It's not a good look if you're trying to incentivize people to use your product over an ecosystem they are already entrenched in.
33 people found this review helpful
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A Google user
September 24, 2019
I hate how it backs up everything indiscriminately on my phone, I want to be able to curate what gets backed up. I also tried accessing my Amazon Photos account on my laptop, and it said I have none despite them being visible on the app. And if you delete a photo in the app, it deletes it off your phone. What about photos you want to keep on your phone but not on the app? Uninstalling, since having 0 control over which photos get uploaded (even after changing settings) is way too creepy for me.
212 people found this review helpful
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Ysa Wind
March 22, 2022
The best photos that they show as reminders of years past, have their logo on them and they don't send another copy with them for us to be able to print or share with friends. The worst is when they'll make their own little collage with 4 of them and the best are on the bottom- with the logo going across both photos. I'm pretty much done with this useless, garbage app
46 people found this review helpful
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Tara Laurent
December 25, 2020
Just another way Amazon ROCKS! I started using Amazon Photos about 18 months ago and I have remained impressed the entire time! Unlimited storage of full resolution pictures, very few glitches, and automatic backups. Amazon is taking over the world ... as long as the prices don't increase, I'm living every minute of it!
181 people found this review helpful
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A Google user
April 5, 2019
I'm uninstalling this app. A good idea implemented by a committee of MBA flunkies. It's only real purpose is to annoy you until you upgrade your unlimited subscription to remove the limitation on Video file uploads. That's right, once you've uploaded 5gb of video it stops uploading and starts in with the annoying alerts to update and pay more. And, no configuration option to say don't upload videos.
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A Google user
October 29, 2018
Extremely frustrating. Gave me no control over what albums to automatically synchronize, randomly checking boxes of my 200 plus albums to synchronize, and then very very very VERY slowly synchronizing them. When I unchecked the boxes, it would then recheck more random albums! I deleted the app. Not worth the hassle.
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A Google user
December 23, 2018
Thought it would be great to have a slide show of my family photos on my smart TV. Unchecked a bunch of folders on my phone that I didn't want backed to the cloud such as screen shots and various messaging apps. But they were backed up anyway. I definitely do not want to see a slide show containing those images. Useless.
4 people found this review helpful
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Keith A Thomas
April 18, 2023
A very user-friendly app, that helps you store and maintain your photo and video's. I especially like them timeline memories the app sends out daily of the scenes of the user. Our catcher has the Amazon Pictures app, and I enjoy how the app, automatically chooses a collection of pictures and puts them in a collage to music. It will be werid this year, not going back to college, when Amy, my twin sister, does this fall.(Virginia Tech). She has alot of her photo memories stored on apps, phone
3 people found this review helpful
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Margaret Rodriguez
April 6, 2024
Beautiful pictures and good clarity.
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Iain Marshall
December 3, 2023
I find it really annoying that you can't see exif tags of each photo, list or search them by filename or size. Folders view is only on web app and helps a bit but is unable to sort by name or date, and unable to move to a different folder. Also can't see folder in the info button when looking at the photo.
6 people found this review helpful
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A Google user
October 18, 2019
Its a great place to back up all of your photos and order prints easily. I enjoy the memories it shows you from the same day years in the past. Recently it showed me pictures from the same day 9 years ago! It was great to reminisce about the event that occured that day. Definately recommend as a photo saving/ordering app. Oh and backing up photos is a breeze!
8 people found this review helpful
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Alex Centeno
March 10, 2024
Got a promotion to download for reward never received it. No use for this app
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Milton Obamba
March 11, 2024
Great that it automatically syncs photos without me having to remember to back up the photos manually
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William Massey
January 24, 2023
Everything everyone else is writing plus it takes actual minutes (per photo) to delete photos. When I click on a photo, then click on the trash can icon it resets the picture. It does this over and over for at least a minute or more. After much persistence the icon will finally work. It is FRUSTRATING!
1 person found this review helpful
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Ali E.
September 27, 2021
It works ok, but it's glitchy. If I delete a picture while it's being uploaded, it gets stuck in the uploading process and the notification in the pane cannot be cleared. The only way to clear the notification is force closing the app. I reached out to them for tech support, but the rep was not qualified to offer any meaningful help.
63 people found this review helpful
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A Google user
November 11, 2018
At the beginning, I loved this app. It had everything I needed. However, lately, it crashes or won't open very often. I'm not sure what the issue is. Some days it works fine. Others, I cannot get it to open at all. Others, it force closes. If you had asked me when I first installed it to rate it, I would have given a solid five. Now, it's a weak 3.
3 people found this review helpful
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Haley Cooper
September 11, 2021
Long review but I got locked out of my Gmail account and no longer have access to it because I had to change my phone number. I lost so many pictures and contacts from this happening! Thankfully though I had a about a third of my pictures backed up to my Amazon account so I didn't loose everything! I honestly forgot all about having Amazon link my pictures and cried when I saw how many pictures/memories were saved on my account. Thanks Amazon for being my best shopping app and now photo app too!
14 people found this review helpful
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A Google user
November 20, 2018
Great Photo App! I know is not free but I'm paying for prime anyway so it feels like I'm getting something for free. I Like the auto upload feature and the fact that I can manage picture storage directly from the app: Select the photos I want to delete and choose to delete from the app, from the phone or both. Highly recommend!
1 person found this review helpful
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Lee r. Kromer
September 6, 2023
So far, (and it has been several months) it feels safe to upload photos. I haven't used it for anything else, yet. I need to see a list of services/options. I am feeling confident enough to let Amazon photos hold on too My precious data. However, I don't know how 🤔 written: 09/06/2023
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Stuart Booth
November 28, 2021
Disappointed in this app. Tha face recognition is great including tagging faces but can't remove unwanted faces without removing the whole photograph. Also, the app uploads every photograph and there isn't a choice to upload individual folders eg just the camera folder. I have gone back to Google Photos as I feel I have more control over what photos I can view.
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Stephen Gutierrez
November 12, 2020
Love the app! Really do appreciate the simplicity for backing up fotos from my phone. Receiving memories for each date from past years is a joy. Also love being able to create folders to share with family. Just have to remember to quickly delete any fotos I don't want out there in the IOT. I've taken some post surgery fotos and then flipping through I later see them. Oops! No one wants to see that!
16 people found this review helpful
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Echo Lynch
December 3, 2020
Awesome app!!! I love that it shows me photes from years past. I uploaded all photes from phones and computer. Warning when you have auto upload (which is great cause I can delete from phone to save storage space) dont take amy pictures you dont want uploaded right away (lets say a growth on your back...) Unless you turn the setting off while you take the photo.
6 people found this review helpful
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Vickie Osborne
February 18, 2024
I like that it is user friendly . Haven't used alot so might come back and change rating after more use.
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Carolyn K.
March 15, 2024
Super easy and never miss a photo
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J Kelly
September 16, 2020
Loaded all kinds of personal images onto my account, as soon as it got access to my disks. I'm lucky for not having any NSFW content on my drive, or this would've put them all up on my Echo 5, for family to see. I could select as many image files & disks to upload, but files can only be deleted one at a time?! What? My Echo 5 is still randomly showing files that this reports as deleted, and every individual device has its own access privileges and image storage to keep track of. What a mess!
9 people found this review helpful
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Robert Grimm
November 18, 2022
Um... what? Why, Amazon? Did you sell the app to Elon Musk like Twitter did? Or did you simply not test this side-by-side against the old one? This app used to be fine. Now it doesn't work. It simply won't upload my photos. Not on wifi, not on mobile data. I can deal with visual changes and layout changes, but don't break basic functionality that I need.
5 people found this review helpful
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Donna Schwab
January 31, 2021
This is the awesome photo app you can get. It keeps every single picture for you no matter how many phones you change too. Thanks Amazon photos for saving my memories. I'm so glad to have Amazon photos for my pictures because I have always had google photo app and they have been a very good app. Now I have been informed that I will have to pay for the google app and there will not be free storage starting on June 1st, 2021. I love Amazon everything is included with my Amazon Prime account.Great!
39 people found this review helpful
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Shawn Amison
September 11, 2022
App uses excessive cpu constantly, no way to get it to stop. There's a constant notification that is always trying to upload two photos, even when the photos aren't there and I deleted them the notification for backing up does not go away. Sometimes it will take days to upload just 5 photos, doesn't matter if I have it configured to upload over wifi only or cellular data as well. Going to uninstall because it's killing my battery on my new s22.
1 person found this review helpful
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Sara Sturgill
January 30, 2023
I love having a way to backup my photos,but I would change a few things if I could. I wish the app would ask before automatically transferring photos. Some photos I don't want in there because I like to use them as my screen saver for my tvs. I would also like the option to select the photos used for the screen saver slide show.
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A Google user
September 6, 2019
If its not for the free unlimited photos, i would have just never ever installed it. This is a terrible app. The photos never upload directly from my Note 10+ gallery or even from the app itself if I have selected more than 50 pics. You cannot upload directly into folders. The interface is just terrible. Microsoft one drive is far more better than this app. It is a shame how Amazon never spend anything on which it gives for free.
393 people found this review helpful
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A Google user
July 29, 2019
First off, my app does not look like the app in the screenshots. I am missing the search functionality and some other things. Also, front and center, even if I am a paying member, I am pushed to the useless to me amazon prints. Not to mention that I see all the photos on my device - there is no way to hide the folders I want to skip - this is plain silly. Also, there is no way to refresh photos page (use case - I am uploading from a computer, but the app is slow to update with new pics). All in all very disappointed by the lack of features.
14 people found this review helpful
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Yasmin Khurshid
February 20, 2024
Beautiful app all photos there u can click the year of photos and click which person photos you want to see very good.app
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Dara
April 28, 2023
Worst photo app I ever used. It's like they don't want you to delete anything. They want to keep every memory of you they have. User interface is garbage. I don't get why I have to switch over to the Amazon app to see my trash can so I can permanently delete these photos. Just another step you have to go through using Amazon services. This is ridiculous.
24 people found this review helpful
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David White
December 19, 2022
I don't use this app much but just trying to free up video space. It's very difficult to do simple functions and it won't auto-rotate to view landscape aspect ratio photos and videos. Basic, basic error. Only useful for backup and even photos stored in Amazon Drive allows you to auto-rotate images. Poor.
1 person found this review helpful
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sue the egg
March 10, 2024
I like how it shows me my memories on the day I took the videos or pics. No matter how long ago I took them. Puts a smile on my face when I get reminders of how young my kids were.
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A Google user
September 28, 2018
Needs a better interface to add, view, and maintain albums both in app and online. Other than that, the review of pics is a nice feature, but done in a basic way. Would be interesting to add features like facial recognition for automatic photo grouping, etc.
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Jonathan Pittman
December 3, 2022
Not impressed. Tell it to upload only certain folders and it still tries to upload everything. Manual folder upload doesn't show all the folders you have photos in, bewilderingly. Another half baked app from Amazon, just as annoyingly half baked as Amazon Music is in Android auto. Hey Amazon, maybe hire competent programmers, or offer competitive pay to attract competent programmers.
1 person found this review helpful
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marlene funnell
March 2, 2024
I love it! so convenient and I have a fire stick so my pictures rotate on my tv when it goes to sleep
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Keala Puchalski
February 13, 2024
I love seeing all my photos that I did manage to save. Now I can print out canvases and put them up in my home.
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Melissa Eggett
November 11, 2022
randomly deletes photos. Back up you photos some place else. I have unlimited photo storage yet the photos from years 7 years ago and longer just disappeared. Google no better. Get an OTG and back up to flash drive or an external hard drive along with printing them. Update. 1/25/21 I love this app to have my photos backed up to. I make it a habit to once a week backup the photos I want to keep forever onto an SD or external hard drive. 11/11/2022 ___Update still erases older photos not sure Why
1 person found this review helpful
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Nathan Orchison
June 29, 2023
Love having the unlimited on-line picture storage. And how easy it is being able to have the app auto-save pictures and videos, or just pictures, or just videos. I also like that I am asked to review which duplicate pictures and videos are to be deleted. Huge THANK YOU and shoutout to Amazon!! Thanks for having yet another faithful, trust-worth, customer first, user friendly, product that works fantastically for me. I will always recommend your products that I, myself, have tried and still use!
17 people found this review helpful
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Susan Hiatt
December 3, 2022
I am so bummed with the recent changes to this app. It was always my favorite but now it seems so complicated. I tried to send some photos to myself from my husband's phone via Gmail, and I can't even open them. Really disappointed! 12/3/22 I like how the app allows for selection of multiple photos to share in various ways.7/8/21
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James Burrus
May 19, 2022
Five star quality app in my opinion. I certainly enjoy having and using this app. I take pleasure in seeing the memories each day of the years past. Time does makes many changes. It's enjoyable seeing the wonderful good memories of years gone by, of which many I had forgotten about and appreciate Amazon Photos for the reminiscing. Often those memories will bring joy in the form of teardrops running down my face. I thoroughly enjoy, appreciate, and love this app.~Jamie
6 people found this review helpful
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Kevin Koltz
February 6, 2024
Tho free due to being a Prime member, the app is very difficult to navigate. Video storage only allows 5g & no option for more. Photos are arranged by date & upon opening asks if you want to review the same date from previous years. In order to delete photos/videos, you must do one by one. Very inconvenient & time consuming.
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A Google user
January 7, 2019
WAYYYY too intrusive. It has taken over my photos and memory that I have on my phone. Deleted TONS of my photos that I wanted to keep because it won't keep itself separate from my SD card and device storage. The app should ONLY control itself, NOT MY ENTIRE PERSONAL DEVICE. I am SO UPSET about my hundreds of lost photos!!! Memories I cannot replace!!! Not user-friendly AT ALL. No tips, no instructions, just guessing, hoping what I want to happen will happen. I'm disgusted.
2 people found this review helpful
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Cheryl McCracken
January 29, 2024
I like to see the pictures , but there are many that should have been deleted , and your app doesn't allow it. Would love to be able to do that.
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A Google user
August 18, 2019
I have never used an app for photos that is so easy to use. anything you want to do is right there. Thank you! It has been 2 days since I left that above review. Yes, the app is way cool & easy to use, but after I made 3 Albums with around 25 pictures it told me I was out of space and had to purchase more space. It said 10.99year but didn't even say how much space I would be purchasing. So...I deleted app?
72 people found this review helpful
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Phillip McComb
November 9, 2022
Last update is horrible. UI is not intuitive. I miss being able to easily see the dates photos were taken while scrolling through them. The slide up at the bottom is really annoying. Sometimes tapping on a photo will bring up a completely different one.
47 people found this review helpful
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Romeobabyy
September 13, 2020
Love this app! Keeps all of my pictures on ONE spot. Always save's them from my phone without any problems, and if I lose my phone (which is more often than I would like to admit) I just download the app and I have all my photos right there. BUT they don't sync to my phone and do all that stupid crazy stuff. I love it :)
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Susi Emily
October 13, 2022
Update: Why drop Amazon Drive? It is leagues better than this garbage app. Unable to have sub folders within the main folders. I have over 40k images, having been a keen amateur photographer for the past 15 years. This app is not suitable for storing this amount of images. If all you want to do is back up your phone camera, this will do ok. Anything else, forget it. I am now paying for Microsoft One Drive and using this Amazon junk for phone camera stuff alone.
174 people found this review helpful
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Joe M
August 27, 2023
Photo storage is great. No complaints there, my issue is with the non stop, bi hourly notifications telling me that uploads will resume when charging, or uploads will resume when network available, or no network available uploads paused. Any damn way you can say uploads paused, Amazon has come up with it and notifies me 48 times a day. Thank you Amazon for the constant reminder that my phone is not currently charging and I'm not connected to a network. Truly thank you, without you, who knows...
10 people found this review helpful
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Micheal Kvaich
September 3, 2021
Need's more options: where's view types? this only has folder view.. it needs more , view types for better organisation. It seems all this App is interested in is Auto uploading all your pictures with options to increase your data for $$ ,Where's the actual folder that Alexa uses than just recent photos, i want to control what Alexa chooses to display ..i give it a score of two because App doesn't crash and also works fast, let me update this score with better improvements.
22 people found this review helpful
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Bruce Hoffman
March 14, 2024
Nice to have a secure backup of photos
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Louis Millichamp (Little Louis)
February 1, 2023
A very useful addition to the prime package, with unlimited photo storage and 5 GB video when setup for automatic backup can snap and forget. Amazon photos also has a search function which is very handy, so if you have your friends faces logged you can find all pictures relating to that friend or you can search for individual items like doors or screens etc. This must be one of the only programmes I have read all the terms and conditions comma and privacy is guaranteed.
3 people found this review helpful
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A Google user
November 22, 2019
Amazing part of the Amazon Prime membership benefits, it ORGANIZES all the photos you take on your phones, & send daily photo reminders of the pictures taken on that day a year or two ago, brings back so much memories. Because it's well-organized, it makes finding a particular photo much easier than to browse through several GB of pictures or videos to find the one! 👍💕♥️ HIGHLY RECOMMENDED💕😋👍👍
518 people found this review helpful
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George Dodson
August 31, 2020
It is a good app, could be a great app, but it falls way short. It will do exactly what it says it will do, it will upload every photo from your phone to your Amazon Photos, but it will only open up to show your Amazon Photos one time. After that, it will not open. It will continue to automatically upload all pictures that you save to your phone, or download from the net, but you can only view those photos one time in your phone.
444 people found this review helpful
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DrStrangeSpock
July 30, 2023
Like the Google Photos app seems to only want to present your pix in an annoyingly useless Timeline! Various Gallery apps like Samsung lets me sort and control all media into labeled Main Folders and Sub-folders with compleat control & ease. These forced timeline media apps are very difficult to find items as you have to scroll endlessly down to finally have the luck to locate an image that has some assigned non descriptive label. This and Google back up everything, but useless for me.
4 people found this review helpful
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Nathaniel Coronado
June 23, 2023
I love Amazon, and I used to love Amazon photos, but ever since around December 2022, they took off facial recognition. I used to use this feature all the time. Every other good photo app has it( Samsung, Google, and apple all have it). I hope that they fix this problem soon because it has been 6 months and I still can not look up people. Please, please, please fix this. This app is where all my photos are.
5 people found this review helpful
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A Google user
May 16, 2019
Not laid out well. Been difficult and scary. I have trouble finding what I'm looking for half the time. Tried to do the Smart Albums to help, but it puts my newest photos at the bottom of the album, and I have 400+ photos to scroll through to show someone my most recent photo. Can't figure out how to fix its sorting.
3 people found this review helpful
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Kimberly Johnson (Kim)
February 6, 2023
I have been with Amazon Photos for as long as it's been available. I have never had an issue with the application. The app makes it very simple to print your pictures through Amazon. I really like the Family Vault. I like being able to name the people in the picture. It's interesting how they use use face recognition to suggest which person it is. Sometimes it can be quite comical! I highly recommend this app to anyone.
89 people found this review helpful
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Bonnie Pague floyd
March 13, 2024
Love it. Have used this app for 10 years and still have all my pictures available
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Cristy Skilbred
April 4, 2024
Love the unlimited photo storage!
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Antea Pela
July 1, 2020
Uncontrollably uploads your content to the app instead of asking permission of what you'd like to upload from your gallery/camera. Needs to be worded more clearly that deleting from the app means deleting from your personal device. "Your device" makes me think I'm deleting from the app only. There should be a trash bin just in case and a select all button because it is super inconvenient. Glad to have gotten store credit though.
27 people found this review helpful
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Cherie Kalel
March 31, 2021
I've really enjoyed using this app. I'm not quite sure why that for the last month or so, that it says it needs to backup 2 photos, but it never, ever finishes! And it continues to drain my battery unless I go to the app and then close it. And during this same time I don't ever see any memories from the past, even though I know I have photos on this date in previous years saved on here. Would be happier if these two things were cleared up, but I will continue to use this.
8 people found this review helpful
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Morgan Boyd
March 8, 2024
I love Amazon Photos! It's very easy to use and works fast. I wish I had started using it years ago!!
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Trey Ziessler
August 17, 2021
Overall it's a Great App and I love the Subscription of 100GB a month for only 1.99$ thats awesome! I also Love how its organized. However the Cons are, You have to manually delete each photo you cant hit select all. I reccomend Highly Amazon Team to make a Manual or a How to Guide built into this App because it really is a very different app and I just now figured it out I think. You will get way more downloads if you do this I almost Garuntee it.
14 people found this review helpful
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weldit321
November 4, 2022
11/4/22 The new update is awful. Clunky the date at the bottom left is not good, the day by day layout is no longer there. Add some customization. Half the screen is taken up with floating white bars. I will consider switching photo apps. Previously 5 stars: Let's me share full quality albums with people over a link. A+
7 people found this review helpful
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Donna Kelley
February 27, 2024
Great way to save all your photos, love that it's unlimited storage too!
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Nita Culler
April 19, 2022
Great app for photos. With iPhone, video space fills very quickly. Love the memories the app sends me, the ability to delete what I want, and appreciate being able to find my pictures pretty quickly! Great app! What I would like is the ability to send directly from the app to messenger, rather than downloading first.
76 people found this review helpful
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mikeajtaylor
April 26, 2024
Good to know my photos are backed up!
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Ray Withem
September 6, 2020
This app is really good. I'm using a Pixel 4a phone after using Samsung's for years which has a built in Gallery w/ an editor so now my main photo gallery is Google photos which lacks features. This one has a lot of them and the photo editor is real nice. I don't have the problem like guy who said they only show up in your phone once. They show up all the time til I delete them.
2 people found this review helpful
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Jeremy Hurley
April 5, 2024
Excellent , very easy to navigate
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John Lee
May 8, 2024
I really love when you can save all ur pix here everyone should try it your love it here more
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Doug M (DjMoonWalker)
August 6, 2023
The app seems good. I love it for my kitchen echo show. A year later and it does an update and starts loading hundreds of photos I deleted that I don't want displayed on an 8 inch screen in the kitchen!! Why would this update do this?!?!? I spent a year weeding through photos for the only purpose of displaying them for the family.
10 people found this review helpful
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Emily
December 16, 2021
Doesn't automatically sync photos - you have to remember to periodically remember to open the app, at which point it will helpfully tell you you have 139 unsynced photos and begin the laborious process of uploading them. Literally defeats the purpose of cloud storage. Changing the setting to Auto-save over mobile doesn't make any difference. Also, I was a Prime member when I joined and it made me pay - it's not a huge cost, but considering it doesn't really work for the intended purpose..
13 people found this review helpful
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Nativity Church NJ Emergency
January 29, 2022
I love the convenience of automatic uploads from my phone. Would have given 5 stars before, but the changes about 6 months ago to.finding the photos from the desktop (Windows 10) I terrace is annoying. Used to be on a drop down from the main page, now it is a two or three step process, have to log in again, .... not a step forward.
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Ronda Hart
March 11, 2024
Perfect and helps me keep pictures safe and organized
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Wayno Guerrini
February 22, 2023
New problem. If you click on a thumbnail of a picture a different picture then the one you clicked on is displayed. Yikes! It always says waiting for cellular data. Why? It has a Wi-Fi connection. My cellular connection is less than 1 bar. Ain't gonna happen. Samsung S21 Ultra running Android 13.
8 people found this review helpful
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Andrew Ingham
January 12, 2024
Automatically backs up your photos. Easy ti review and delete ones you don't want.
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Domonique Walden
July 23, 2020
I downloaded this app so I could transfer my files, but the download option is literally removed from all of the photos except the two newest ones. It looks like the app is for ordering prints "only." I refuse to buy prints from Amazon now since they won't let you redownload your own files, so they can try to force you to buy your own photos back. Amazon is a multibillion-dollar company that takes your files and then tries to sell them back to you when you're already paying for a membership.
50 people found this review helpful
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Lucian E. Ghergheluca
September 14, 2022
The app automatically picks up any new folder. So if you create a folder to specifically store some pictures/videos that you don't want them uploaded. The app wil pick it up. You have to manually go look for it to disable it. The manage folders option has no select all check nor is there an option to not auto pick new folders. I was planning on using the family option. But i cant manage all the unnecessary images on other devices like this.
4 people found this review helpful
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Aleph Lambda
September 5, 2020
Definitely useful and practical! If you already have Amazon Prime, you might as well use it! You get unlimited storage for pictures, and amazon will create short videos of your trips too for you. You can order pictures to be printed if you want to. You can also store up to 5 GB of video. My only complain is that the way it organizers pictures and videos can be tedious, especially if you have a ton of files. Overall it is great, hopefully they improve this app further.
3 people found this review helpful
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Alice Radel
January 14, 2024
Nice but I'd like to be able to choose pictures from multiple folders, not just my camera folder. Seems like that would be an easy option. Also it shows you how much storage is taken up for videos etc, but not a list of what is stored there so you can remove what's unnecessary.
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smaugmik
March 5, 2024
It's starting to act a little "buggy", and sometimes grabs photos that it has no business grabbing.
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Natalie Harper
January 19, 2024
I love the unlimited storage for Prime members although I take enough pics my phone rarely has enough space to keep the app on it.
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Bill Sa
March 24, 2024
Haven't navigated though enough to give an accurate rating
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Jacky Friedman
November 4, 2022
I use to love this app. However since they updated a few days ago it's harder me to get my pictures and my new pictures aren't uploading. They used to upload automatically. Even after I hit the upload pictures button they aren't uploading. I like their pictures because they are exactly what you make the picture. Not bigger. I guess I'm going back to Walmart photo where my photos are too big.
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A Google user
April 24, 2020
I love that my photos automatically sync up. The best part is that my husbands photos sync up too, so I get access to the ones he takes too. The pictures I have ordered have been great! The place I was ordering from was cutting off the image and coming back blurry. Amazon prints have been flawless so far.
14 people found this review helpful
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Gary Garrison
February 3, 2024
The On This Day feature has put a smile on my face many days. The pictures always bring back a memory.
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Leo's Prideland
January 14, 2024
Convenient. Wish I could just select what photos I want to be synched tho, and not every single photo and screen shot
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Skipper Carl
June 27, 2021
Great app, but there are two big features I'd like to see added, and each are big enough that I would add a star to my rating for each to make it a 5 star rating. 1. Add a "delete" button onl screen when viewing a photo to delete it, rather than having to tap the 3 dot menu then tapping move to trash. 2. Add facial recognition like Google photos where I can easily find photos of people or pets (ex. Easily find photos of my dog, or my child. Or at least be able to add tags to photos.
56 people found this review helpful
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A Google user
December 14, 2019
This works perfectly and seamlessly. It downloads everything, I never have to worry about storage. It even downloads video so I never lose the grandkids dance recital! 12/19 We have now had this for over a year, still loving it. It is so easy to keep everything here. It merges my husbands photos and mine as well as my sons. As long as our app is on and logged in, it works. We love this app.
680 people found this review helpful
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A Google user
February 21, 2019
I love having a place that I feel confident in the security of storing my pictures and videos. And how amazing it's free and unlimited!!! They make it so easy to back-up everything up....I set how often I want it done and it happens. I'm notified when it's complete. Low maintenance. No worries. No fuss. User friendly.
5 people found this review helpful
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Christopher Thomas
May 22, 2022
Used this with my Amazon account for about a year, spring 2022 I went to backup a photo from the online portion to another device and learned my account was locked, not sure why or for what because Amazon never contacted me or responded to emails about how to fix it. So I moved back to using Microsoft one drive and have had no issues.
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Mark Hampson
March 1, 2021
A great app, with unlimited photo storage for Prime members. My only gripe is its backing up of photos when you switch on your phone, which takes ages and sucks the life out of your battery. I know it can be set to back up when on charge only, but I'd like to see an option to back up photos on a weekly or monthly basis.
24 people found this review helpful
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James Credle
October 28, 2023
A wonderful way to keep account of your photos, whether of family get-togethers, friends, school events, or of your favorite cake. You control the albums the tags who you sure them with and who you don't. You have access to tools that will allow you to manipulate your pictures to bring out spacific areas in a photo/video for a particular reason. These tools will assist in that. 10/9/23 Still one of the best apps in my opinion. 10/28/23 still in the top in my opinion.
8 people found this review helpful
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Harj Sembhi
November 21, 2023
Absolutely rubbish, app has no way of ordering photos off it. I've tried. Looked at videos and it show it to be simple as tapping the amazon logo in the top left. Nothing happens when I do this. Does not give me option to order prints. Sort it out amazon, please
3 people found this review helpful
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A Google user
January 13, 2019
Uploading to cloud without permission? I turned my phone on and all of a sudden Amazon Photos showed in my banner with an arrow and cloud. I tap it and its not opening an app. I never asked Amazon photos to download my photos! I use Google Photos. Then once I got into the app it says I have to accept access to continue. Needless to say, I disabled the app. That was wierd. It was already doing something without my permission.. I wasn't paying attention. idk how long it was there. Cant uninstall.
1 person found this review helpful
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A Google user
July 29, 2019
This app/service is truly terrible. Not only do you barely have any video storage, (i can live with that). You cant customize the way your photos appear. Id be able to deal with that too, but unfortunately I cant even upload all of my photos. It says "Upload Complete" "67 photos uploaded." Thats all fine and dandy but what about the other 520 photos?!?!? This service sucks and is a disgrace to the amazon name.
29 people found this review helpful
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Christine Harker
March 1, 2023
I love the album's they create. I ordered pictures and I loved the simplicity of it. The reason why I rated it 4 stars is that when I ordered the pictures I could not find a receipt anywhere, I'm not sure that I will get them. There is no tracking for them as far as i can see. Not sure if they have my right address. It's a little unnerving since they already charged my card. Other than that I love the app
8 people found this review helpful
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A Google user
December 5, 2018
Always crashes. I'll try to organize photos by selecting them, then the app crashes and I lose all of my progress. This has been happening for months. I keep trying, hoping the issue is fixed. Editing photos in this app is also not easy....because...it freezes and crashes then, too.
4 people found this review helpful
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Romi Guilles
May 3, 2023
I want to be able to use this for storing my images, but this app really, really sucks @$$. It just hangs the more images you work with. Galaxy S23U and iPhone 14P aren't slow devices. Why are there quadruplicates everywhere? Why do I have to painfully select one image at a time instead of being able to drag my finger to multiselect or tapping a Select All button? Get rid of the default window altogether. Make the default window show a Recents box + Albums. Can't fit the rest of the issues...
1 person found this review helpful
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Blake Lingenau
November 27, 2022
New update is terrible. The UI has made it so hard to see my images and to scroll back through time. It has been cluttered with a bunch of useless stuff. And there are annoying, obtrusive notifications that I can't turn off telling me that I can't upload because I'm on data.
1 person found this review helpful
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Ken Daniels
March 18, 2024
Flawless integration with photo storage on my phones
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A Google user
October 26, 2019
So far this app has proved to be above par campred to all the other photo/editor apps i have tried over the years. One option in like is it gives the images size before and after its edited. I resize alot of my pics and the other apps ive used in the past prove difficult to access this option if it had it at all. Good app, easy to navigate so far no glitches. It also gives you 1 GB of storeage as well. Im happy and recomend you at least try it out.
4 people found this review helpful
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Honey Garcia
February 19, 2024
I'm already subscribed to Prime here in the UAE but the app keeps taking me to my US account, so I cannot use my benefits as a Prime user. Tried to sign out several times or change the country selected but to no avail. Absolutely hard to use and Customer Service is extremely difficult to reach.
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Mark Snyder
April 22, 2023
I'm a LONG TIME user of Amazon Photos. They are my "everything everywhere" backups for decades of pro portrait and event shoots. I have a well organized studio app tied to a NAS for archival storage, but AP gives me everywhere access at NO COST and provides truly unlimited storage for all the digital file types I shoot. This has been a gift for the photographer community and I certainly appreciate it. THANKS, AMAZON!
4 people found this review helpful
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A Google user
October 4, 2019
Everything is great but there is one thing I would like to see. I have many pictures to put in albums. When I do that, it also stays in the main stream. This makes it difficult to find where I left off the next time i want to add to my albums. It would help if the photos that were put in albums were also moved to a different area at the same time or tagged somehow.
19 people found this review helpful
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Derek Hurd
November 19, 2022
Needs "Select All" option!!!!!! Until this app has a select all it will remain 1 star. The app would be perfect with that and am easy way to create albums that automatically add photos of people you select. These 2 things would make it PERFECT. Without them I prefer Google.
2 people found this review helpful
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varun reddy
August 16, 2020
I have a bunch of pictures properly organized in folders on my pc. I can create a folder on Amazon Photos and I can upload pictures, but there is no way to upload these pictutes to a folder on Amazon Photos. I would have to upload them first and then manually organize them again into folders. I would have to spend weeks to organize my existing stuff and spend a lot of time everytime I create a new folder. Unlimited photo storage would only work for me if the photos are properly organized.
41 people found this review helpful
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Carlin Frayer
January 15, 2021
You know I thought when I first open this app "how am I going to use this?" And do you know I can't quit using it it is great dependable, and beautiful pictures! The screen savor is fantastic! And I always know where my pictures are. You're able to save your pictures in different albums which is fantastic! keep up the good work!
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Rob Hammond
November 24, 2022
An absolute lifesaver for the amateur photographer- my phone breathes a sigh of relief every time I backup to the cloud and then delete copious amounts of high def photos from my device. Amazing free service that can be easily accessed cross-platform... Makes marketing and finding appropriate pics much simpler for a small business.
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A Google user
April 28, 2019
This is a great app! It storages pictures, you could share your pictures with loved ones over cloud, you can order to print and have them delivered to your door. Overall it's at really great app other only small problem is the amount of storage you get when you start is very limited / small. I give the app a 4.9
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Vicki Holloway
March 18, 2024
I love this app. Placing my photos in this app is easy, and I can create new folders.
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Scott L
May 31, 2023
It no longer let's me view my photos through my firestick as it says I do not have enough storage. I will pay for more storage but it says the photos are free but the videos are a charge. I only want to see my photos already saved, but it will not let me. A search says it is stopping the service altogether, and I will not be able to retrieve my photos/videos. Thanks Jeff, I just lost all the photos of my sons birth to 13 years old.
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Robin Stafford
March 9, 2023
It's pretty good, okay but not great. Although the photos transfer over, created folders on your device are not created in the app, so you have to recreate them and transfer the photos in. Sometimes, it will get stuck uploading and there's nothing you can do but delete and start over (so keep notes!).
3 people found this review helpful
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Beth
August 24, 2020
Horrible. All I wanted to do was to put some photos on my firestick for the screensaver. Instead, it downloaded EVERYTHING. Then when I wanted to delete photos off the app instead it deleted them off of my phone. Customer service responded quickly but what they told me to do didn't help (it restored only 40 photos...40....), so I have lost over 1000 photos off of my phone now. Super frustrating. I just want to remove my photos from Amazon and delete this app!!!!
14 people found this review helpful
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Nicholas Zipp
January 8, 2021
Can't tell this to backup only certain photos like with a certain face or location. Just backs up everything, even pics you take just to send and delete literally a minute later. And if you delete on your phone still in amazon. So some pic of something you may want to buy or a meme is now uploaded causing all these usless unwanted photos to be backed up. Only keeping this app as i can select some photos as screensaver for firetv. Disabled the auto save or else I'd delete the app.
15 people found this review helpful
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Larry Lu
February 6, 2023
It used to work great until some morons changed the UI. Now, if you want to see photos from this day in the past, it is almost un-usable. You can't just select a year and see the photos for that year. The app will somehow flush back to the current. It is terrible.
8 people found this review helpful
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Chris Wood
January 29, 2024
Free unlimited photo storage. Better than paying for the same service as i was doing at Google.
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Jerry Reyes
February 9, 2024
Very easy to use. Love when it shows me snapshots of my past photos. Brings back memories.
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Bomber Rueckl
February 7, 2021
Wow. Amazon really dropped the ball with this one. I really can't believe it. AWS and cloud are their bread and butter. But this app SUCKS. Constant crashes and inability to back up photos from an android phone. What else is this app supposed to do? Don't bother downloading it, you'll uninstall it anyway. #fail
3 people found this review helpful
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A Google user
March 29, 2019
I Love this app. Amazon backs up my pics and I want to Thank them for making it so easy. I bought a Galaxy 10+ and installed Amazon backup right away...it had photos in there I had forgotten about from many years ago...it was a lovely surprise as I hadn't a clue to where those pics went....I made sure with new phone. to stall all the Amazon apps... Thank You once again for saving memories and its seamless integration I do t even notice it. Plus I get a fun slideshow daily of the past if I want
3 people found this review helpful
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Marc-Olivier Fortin
November 20, 2023
It's great and with prime you have unlimited full quality storage... I just wish you could filter out device photos.. In my case, I use it to store my Camera Photos. Edit: They added a must have feature :). The ability to browse folders.
8 people found this review helpful
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Leung Eric
February 8, 2024
I don't know why after I upgraded my mobile to Samsung S24 Ultra, the Amazon Photos App couldn't upload all photos from my Camera folder. I have already checked the settings and made sure the correct folder has been selected. Google Photos sync is working fine, but not Amazon Photos.
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Pavel Sigidin
March 19, 2024
Simple and reliable.
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C M
November 17, 2020
Would love a feature that detects similar photos so you can choose which one(s) to keep. I often take several photos all at once too make sure i get a good one, but then i have to always go back, search manually, select bad ones, then delete. Thanks for reading!
5 people found this review helpful
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Kimberly Dawkins
December 1, 2023
This app is 1,000% better than Google cuz Google used to have it free but now you have to buy to keep your pictures backed up if you don't have enough memory just like I do but the only downside of this app is that you only get 5 gig of video I can save all my videos on but I'd rather have it on Amazon photos but it's all good thank you so much Amazon you guys are amazing.
1 person found this review helpful
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Jo Mo
February 17, 2024
It does a great job preserving all my pictures without interfering with any of my digital activities.
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De Bunk
August 29, 2020
Not bad. A bit of a pain to download the stored images tho (unless im missing something) Any image you download or take is instantly uploaded to the Amazon Cloud servers, which is ok. The pics are saved as long as you keep your Amazon Prime subscription upto date. Unlimited storage as well, so all good. Its a nice bonus for being a Prime member.
30 people found this review helpful
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A Google user
April 5, 2019
never a problem and perfectly presented in time schedule. it is also done automatically, had this not been the case I would/could have lost many memories. also I'm not new to this site I have used it over 3 separated devices as often they break or fail. I have been using this app since Feb 2014 and haven't lost a single photo. I would suggest this site to any body who requires consistency in quality storage. never fails. or has yet to fail me...
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Jenny & the Cats
December 28, 2022
Amazon photos on 11/16/22 announced that they are shutting down within the year. They said you could transfer your photos out electronically but this is not the case. They said you could do this until the end of 2022. I have had to move my photos one by one by one two of reliable storage. They gave zero notice and they are slimy for this. You can no longer edit photos. They used it as one of their perks for being a prime member. Lesson do not believe what Amazon ever says!
8 people found this review helpful
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Tracy Wentzel
April 1, 2023
I like the app and the features. The features could be much easier for downloading into my gallery of pictures on my phone. I have to download it to my files individually then send it to my gallery. I have to do this for each individual picture. I haven't tried downloading to my computer yet. I'm sure how it will download but my good guess would be either individually or everything at once to the downloading file. There are a few things on filing the pictures and trying to find them.
3 people found this review helpful
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Mark J
December 4, 2023
Forced over to use this app instead of Amazon drive. Useless app unless you want to look at 'daily memories'. Not a great filling system either. @Amazon you can do better. How about integrating aspects of drive into this and provide the option to not show daily memories etc.
2 people found this review helpful
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A Google user
January 12, 2019
I really like this app. Great way to back up your photos and videos. I really wish though it didn't show me the photos on my device mixed with the photos on the cloud. Or at least give the option to display o ly the photos backed up. It's a cluster to try to navigate and see your stored photos.
5 people found this review helpful
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A Google user
August 13, 2019
I love this app because all my pictures automatically upload to the cloud and even though I'm on my third phone this year, don't ask, it saved all my photos. I also like the feature that you can look up photos by a specific person that you want to check your photos of all your photos of of the one person you can go back and look at your photos like that and then re-download them as many times as necessary. But take comfort in the fact that they are always there.
11 people found this review helpful
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Reuben Tom Kee
December 1, 2023
Handy way to Navigate and search. Restrictive in choosing what to save. I pay for Prime so I shld be allowed more flexibility. I understand your goal is to drive revenue for increased storage but I am contributing by subscribing to Prime which is always dispendable
1 person found this review helpful
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A Google user
August 14, 2019
Horrible app & service. Won't upload photos when it's supposed to. Gets thousands of photos behind & won't do it automatically eventhough I've already called support & dealt with their run around & re-downloaded the app. It's not a problem with my phones. Paying extra $ for extra storage & I can't rely on this to upload. It is selective & only uploads SOME of the photos, for the first bit, I thought it was uploading everything so I deleted them off my phone & lost priceless pictures. 🖕 Horrible
19 people found this review helpful
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Evelyn Smithley
December 5, 2023
This has made it so easy to store and order pictures. So many other places online have raised their shipping and picture prices, and I simply can not afford to get prints right now. This app is perfect for loading and storing all of my family's special moments ❤️
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curt penland
November 27, 2023
Would be nice if the portrait photos would fit the screen. Landscape photos fit good. Even though I have selected the fastest refresh rate, I would like if the photos refreshed even faster. Currently the fastest refresh rate holds the photo for about two minutes.
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Debra O'Connor
December 16, 2023
I'm having trouble understanding how the app works. I don't know how to obtain mire storage space. I also don't know how to not have some of my screen shots added to my storage on the app. I just want the screens shots for viewing on my phone.
1 person found this review helpful
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Nini
June 19, 2021
I was trying to get just 1 album transferred to my tablet but it chose everything in my phone gallery. So I chose a small album I wouldn't miss to test out if it would delete it from my Gallery app, it didn't. So I thought it was safe to delete all of them off my tablet except the 1 album I wanted. IT DELETED EVERY ALBUM PERMANENTLY!! I can't get them back! An article told me to go to the desktop version & restore the pictures but they weren't there! My gallery trash doesn't either. I HATE Y'ALL
3 people found this review helpful
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Caroline Harrow
February 3, 2024
The daily pics from the past is a brilliant feature The unlimited photos is perfect too
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Frank A
January 30, 2024
They can stop your service anytime when they think you surpassed their definition of normal use and you never see your pictures and videos again. No response no customer service. Horrible way to deal with a long time Amazon customer. NEVER TRUST THEM WITH BACKUP! Or you will loose your pictures 📸
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Loubnan WATFA-RAHME
December 15, 2023
Very nice app especially when it comes to auto updating pictures located anywhere in the device. My only thumb down 👎 is when it comes to a very limited free movies / clips space. Due to this I'm still using a different way of storage...
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E H (Drakosnah)
December 11, 2023
I should have an option to only view photos I have uploaded instead of seeing all of the local photos on my device. Very cumbersome, and why are photos unlimited but videos almost $2000 for the top plan? No one in their right mind would pay that.
4 people found this review helpful
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A Google user
February 5, 2020
I like it but I think it needs more enhancements for userability. Need ability to just look at a list using filenames so that we can clean up duplicates that have been downloaded from other apps vs. the original. Ability to know whether photos are already a part of an album.
4 people found this review helpful
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Phyllings Lerisson
November 28, 2023
Lifesaving...my phone and SD crashed a few years back, and I assumed all data was lost. Low and behold, I happen to finally open this app (a few years later) all data has been backed up to the app. I love this app!
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Walter Meinhart
February 5, 2024
The unlimited photo storage along with all of the other services and prouducts available through Amazon Prime is without question the finest value we have ever enjoyed on our electronic devices! It has saved us thousands of dollars in fees we would have to have paid to receive such benefits through other vendors' apps!
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ekgheiy
September 5, 2023
It's easy to use, but it's tedious b/c I can't use the auto-backup feature since there's no way to configure when you want the auto backup to start. I.e., photos before "x" date are already backed up somewhere else, so I don't want them backed up here. But this app doesn't have any exclusionary configs. The new version also doesn't see your local photos by default (unless you have auto-backup enabled); an old version did. This is too tedious & manual of an app to warrant a better score.
12 people found this review helpful
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Christopher Willetts
July 25, 2021
Pretty good app for backing up from any device linked to your Amazon Prime account. Fairly easy to set up and use but, if you don't want to upload gifs from WhatsApp or images from Facebook, you have to keep telling it to stop. Otherwise, very satisfied as there is no storage limit and pictures aren't compressed.
7 people found this review helpful
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David Bekoe
March 10, 2024
Easy to use and large storage for free
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Justin Groff
November 30, 2023
It saves vacations worth of photos! My phone broke at the end of the vacation, and I thought I lost all the photos. But I remembered I set this up a long time ago, so I checked and everything was there.
2 people found this review helpful
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Jodi-Lynn Diaz
January 28, 2024
Can't log into see pictures! I forgot the password. Tried to reset it. Got the code sent to my email , then asked for a credit card expiration date on a card I haven't had for a while. I called customer service, who verified my name, address, phone number, email and sent a code to my phone that i gave them, then told me I couldn't have access without the expiration date since i hadn't logged in for over 6 months. I said there had to be a way and asked me to hold. Was over 55 mins & hung up on me
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Richard E
March 27, 2022
Too soon to know. I'm still uploading. System appears to be working well. I will not know until I can verify the numbers and quality of cloud storage photos and the quality of a cloud storage processed photo. I am expecting no problems with Amazon stored images but prepared to manage all with existing ground level systems. Thank you, people of Amazon, for asking. Your work is appreciated. I expect to add the 5th star this summer 🙂.
56 people found this review helpful
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RICAN HAVOC
December 3, 2023
Amazon photo app is awesome. Upload your photos from other photo apps. Lots of cloud storage. And ways to edit your photos as well. Great UI. User friendly. Auto save, upload, and back up all your photos. Thank you AMAZON. LOVE, UNITY & PEACE. HAPPY HOLIDAYS..
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Karla Cunningham
April 21, 2024
Very convenient, easy and FREE
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Linda Juhasz
November 27, 2023
I transferred photos from my phone to this app. Everything seemed to go fine (transferred 2300+ photos). Realized after that Amazon photos is missing all of 2022 .. I'm soooo upset over this! Does anyone know how I can recall those photos?
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am p
April 13, 2024
Excellent place to store photos
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A Google user
February 26, 2020
After downloading the app, instead of choosing what photos uploaded it started uploaded. I tried stopping the upload and could not figure it out so I waited till it was done and then started to delete the ones I didnt want. Something happened and now all the photos and videos including my proposal and trips are deleted from my phone due to this app. Luckily some of it is shared on facebook messenger with family and friends but the rest are gone for good.
94 people found this review helpful
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Christopher Cox
November 19, 2023
App is useless kuz Amazon forgot the main need is to backup, not to be a primary photo manager. I need to upload/download (DL) albums as folders. Right now making albums from a photo "blob" forces you to dig through the full blob each time kuz those photos aren't moved out of the blob when albums are made. Worse, if I want to DL photos from the backup, I can't DL the organized albums as is which took forever to setup & I dont want to reorganize pics I already organized into folders on my comp.
31 people found this review helpful
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Howard Cho
November 18, 2022
The app doesn't work anymore. I can't upload my photos. I keep getting an error message, "something went wrong". I've logged off and back on, restarted the phone and app, but it still doesn't work. I'm kind of at a loss at this point. I paid for photo storage because of the auto save functionality, but that doesn't work anymore.
2 people found this review helpful
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Leonard Borowski
January 6, 2024
No complaints about app. Use it to display my most favorite photos as screen saver on my new 75" tv.
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Julie Webster
March 13, 2024
Great app that organizes all your images!
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Tammy Bonner
December 10, 2023
It's an awesome place to hold your pictures I would just like all my pics together. I have a hard time finding ones I want to some times cause they in so many places. Nothing bad to say about Amazon though
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Thomas Leonard
November 18, 2022
Latest update is horrible. The new interface is NOT intuitive. I keep getting a message that I cannot upload a photo because I have exceeded my video limit, but when I search for videos to delete them, it says I am using 0 space and then shows an error message. This update is garbage.
5 people found this review helpful
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A Google user
March 20, 2019
Love it! Easy to use quick to reply when help is needed. Highly recommend it. updating this review.... In the beginning i loved this app but as time goes on it seems to have stopped uploading my Photos which is very annoying originally I gave it a 5 star rating but now even the 3stars seems too much for an app from a major corporation like amazon the not work properly for months now. I have checked all my settings and uninstalled and reinstalled several times now to no avail.
20 people found this review helpful
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Kathryn Cozza
April 21, 2024
Would love it to create separate photo folders the same as I have on my device
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Bob Albright
November 19, 2022
New version of the app as of 11/2022 is terrible. Less control. It doesn't show you the icon to indicate if a pic had already been uploaded. It doesn't upload consistently. These are terrible changes that need to be reverted. I doubt any of your users requested these changes and are happy with them.
47 people found this review helpful
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A Google user
July 14, 2019
Easy interface & sync times between phone & cloud are fast. Once signed in, no need to sign into the app again, unlike one cloud app I use. Thankfully, the app only uploads those photos & videos that have not already been synced - no waiting for your entire photo & video collection to be backed up.
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John Horsley
January 27, 2024
Great app lots of extra hidden storage space and was able to recover photos that I thought where long gone when kids deleted pictures playing on my phone
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Chris Whittle
December 10, 2020
When I originally installed the Amazon Photo app it backed up all my phone pictures without issue, then after some time it stopped (I have Prime so it was not a space issue). It would hang at backing up 1 of X MB. The next time the app asked me if I like it I answered NO and it gave an option of submitting diagnostic logs. I just noticed a new update as of today (Oct 10/19) and it has now finished automatically uploading the months of photos that were stuck. (Dec 10/20) Been ok, added 2 stars.
111 people found this review helpful
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Bea Resnick
November 22, 2022
I totally enjoy seeing photos from past years every day. This is an updated review. I'm unhappy with a number of features of the new update, especially not being able to delete a photo of the device and the cloud and not being able to edit a photo. It's definitely not an improvement.
2 people found this review helpful
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Me'lanie
June 4, 2020
Sucked in by Amazon credit offer & finally joined. It has been uploading & re-uploading my same 20k + photos over & over for 4 days now!! It showed as finished after 1st day's upload & then started over again from the start for no reason the next 3 days, over & over! It starts & stops, freezes, then restarts all over on same photos it already uploaded (at least 3 times already). Needless to say it's wasting my wifi/data, totally drained my battery & made my phone insanely hot to the touch.
1 person found this review helpful
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A Google user
August 7, 2019
Amazon Photos is an app that I quite like to use it does cause me a few crashes and pregnant pauses to be fair, I wasn't quite sure how to rate it fairly. I have leaned over the cusp of four, perhaps I should have stuck as the app often does to a leaner three? My opinion wavers with Amazon as I have bought at least partially into the brand although they are so prone to generating 💰 money, that I often feel they provide poor value by trying to be all encompassing.! Enough said. You decide.
7 people found this review helpful
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Lacey Wetzel
April 6, 2022
Love that amazon prime members get unlimited photo storage. As the designated family photographer I like that I don't need to limit how many photos I can save. I created a family album and sent links to the entire family so they can all stay connected and have access to pictures. My only gripe is that the albums are organized with newest at the bottom, I wish there was a sort option to have newest at the top.
94 people found this review helpful
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A Google user
November 27, 2018
As an Amazon Prime member, the ability to store unlimited photos in their ORIGINAL quality is an incredible perk. That's the greatest differentiator from Google Photos and other cloud (photo) services for me. No need to pay for extra cloud storage just for my pictures and no need to consider altering my photos to a smaller file size/lower resolution/lower quality. Good on you Amazon.
7 people found this review helpful
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Mary Roff
November 12, 2022
Not at all happy with the new app. The older app was much more user friendly. Tying to share a photo it IG and can't open the "Share to" function only the share in Amazon photos to share with friends and family. No clear instructions on the internet yet either. You've all heard the old saying, " if it ain't broke, don't fix it". Looks like it would apply here.
2 people found this review helpful
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Lindsy S
October 14, 2022
For the longest time, I didn't realize that Amazon saved full size unlimitedly. As a photographer I was going crazy with different Google Gmail accounts just to save my photos since I used their brand phone. As soon as I found out I was able to stop all of my Google accounts automatically uploading knowing that Amazon was doing it for me!
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Mary Of Taber
October 17, 2022
Horrible UI, I cant tell what photos are actually uploaded and which are stored on my device. I have no idea which photos have been put into an album, or which are unorganized. Nor do I know if there are duplicates or if the same file is displayed on many folders. Ill stick to my physical hard drive, thanks
33 people found this review helpful
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Gail Jones
March 14, 2024
Easy to use and see all your pics
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Heidi Wood
October 3, 2023
Great that I can back up automatically and directly even from a Google acct. Love the space provided for videos is separate from the pics. Love Amazon photos editor too. Best part I can add family to share pics without having to send reducing duplicates and easing the burden of finding time to go through and share individually.
1 person found this review helpful
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Leo M
May 1, 2023
Been using Amazon Photos for a short while and so far, so good. You can select and download multiple photos which is a lot more handy than Google photos. Only suggestion is to allow the user to select entire days, months, and years when selecting photos for moving or downloading.
2 people found this review helpful
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Debra Bates Ho
December 24, 2021
Unreliable and buggy. My video storage is full. One of my devices still uploads photos no problem. Another one of my devices will not upload photos, giving me the error "your storage is full...", but I have unlimited photo storage. Its the video storage thats full. This will not resolve no matter how many settings I adjust. The app will also randomly draw a huge charge, draining my battery and making my phone warm to the touch. Terrible app for a decent service. There also is no upload queue, no way to troubleshoot uploading issues, and a confusion UI/UX
140 people found this review helpful
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Ben Donnelly
October 8, 2021
Automatically uploaded all my photos to the app which is not what I wanted and there is no way to delete all. Called customer services and was told to delete each one of my 1793 pictures individually. They tried to submit a support ticket but it was rejected. Absolutely the most stupid situation to be in. Now my Echo Show shows all of my pictures ever instead of just the select few I had in a folder.
172 people found this review helpful
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Christopher Urbane
March 18, 2023
Won't let me login. I have been using this for a few years as an alternative to Google photos. However, I just formatted my phone and now the app is telling me I can't login because they're is no network connection. I have uninstalled and reinstalled the app but it still wont let me login. Obviously I have a network connection. 3-17-23: ok I'm use this because it unlimited free storage with a prime membership. I can bring all my Google and icloud photos to one happy place!
3 people found this review helpful
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Jenni Taylor
December 9, 2022
Before the last update this was a great app. Now I can no longer edit photos. The app keeps sending me a notification the 3 video have not been saved due to lack a storage but I've only used 2.5 out of the 5 allowed for videos. I'm not sure how much longer I'll bother using this app, sad considering I have unlimited storage since I have prime.
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S
May 19, 2023
Why does Amazon photos keeps signing me out as soon as I sign in? This app is so lame and so impossible to deal with, that you can't even send an email to their developer or whatever because the email will be answered by "this email address is not monitored" and when you try to to ask a question to their Amazon photo forum it gives you a run around and never accepts any sign in or whatever information that you have to use! Now I've lost photos and videos that are only stored here!!!!!
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T Vandenbo
May 30, 2021
Perpetually waiting for wifi to upload photos. Been stuck since mid April 😕I even tried to enable upload using data to test it and it stay stuck after uploading 8 of 263 photos. Given I am paying for a larg paid plan it is wasting time. The app interface is limited and really needs to be improved. Why does Amazon not have more tools to find dupes and consolidate pictures based on image... ? Amazon has plenty of AI and machine learning so the app should enable more smart functions.
27 people found this review helpful
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kid (kidmental)
February 4, 2023
This redesign removes my ability to search in my family shared as we did before, which was if it were its own entity separate from the personal but equal. Now I'm unable to pinpoint and section off the photos that were shared with me as I don't take many pictures and the bulk of the photos I have aren't directly from me. Please fix soon, you removed a lot of key and ideal features that were essential to this app and program
1 person found this review helpful
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Tracy Ritter
March 5, 2023
Would be 0 stars if available because of latest update, error message everytime uploading photos, everything is harder to find if you can find it at all, can not edit name tags, does not delete phones from phone like it use too. To many other thing wrong to list. love that it backs up all my photos but it does not keep their original date taken info, would also be nice if it keep them in the folders that they are in on my photo so I didn't have to sort them again.
3 people found this review helpful
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Ravikanth Talagana
April 8, 2024
Free unlimited photo storage is so convenient
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Tangee Jordan
December 28, 2023
I like its unlimited photos. I just wish it had more ways to organize the photos.
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Rick Merritt
January 11, 2024
Overall, it is a very good app. I just wished it had a better filter / sort capability
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Adam De Biasi
April 18, 2021
It's functional. I use it only to upload photos from my phone into Amazon Cloud to display them on an echo. The upload process is fairly straightforward but sorting through the already uploaded photos is annoying. They are exclusively sorted by date of photo taken and it starts with the oldest photo not the most recent which is fairly annoying.
12 people found this review helpful
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Chad Miller
April 15, 2024
Works well. Free storage is nice.
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Jamie Sturgeon
April 4, 2024
Easy to use - recommended especially for Prime Customers
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Eduardo “Eddie” Grimaldo
May 11, 2021
I gave 2 stars for what it can do through out all the amazon services photos can partner with. Unfortunately the features aren't easily accomplished due to performance issues with apps as well as Amazon's helpful hints and faq's which are only repeated in regards to 1 thing but generates to answer tons of different issues. otherwise would've easily gotten 4 stars. I rarely give 5 in any reviews
6 people found this review helpful
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A Google user
February 4, 2020
If you're a prime member this is a must have. It automatically backs up and saves all your pics and let's you order photos and customized art and projects with your selected pics on them for great prices. At only 12 cents for standard photo prints it's cheaper than any store, and I love getting the memories "this day in years past" to look at pics from years ago.
17 people found this review helpful
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Paul Wilson
December 6, 2022
Great application for photos and other files in my gallery. Easy to use and opens faster than the current major player in our world. Like it very much. I like the fact that it is a backup application rather than a syc application which means everything is saved no matter what. Only issue is it doesn't have a photo editor, I still have my phone application so no big deal.
2 people found this review helpful
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John York
July 19, 2022
Sucks. Sucks down mad amounts of mobile data by default. Sucks down a huge percentage of my battery. I installed it so I could have my photos as screensaver images on my Fire TV, but it is so resource-hungry, that it's not worth it. Definitely a "not worth it" app in my opinion. Uninstalling to ave my battery and data! One on the plus side, my screen saver *is* cool looking...
4 people found this review helpful
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Rakibur Rahman
November 20, 2022
The new user interface is horrible. I liked old interface here is why: it separated pictures by date taken or other categories and thus giving it a context. In the old interface, the pictures were bigger. Now with new interface, pictures are smaller and there is separation between pictures and thus no context.
3 people found this review helpful
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Joshua Nash
December 8, 2020
It's like every other photo app, but without any of the good bits. You have to sort by date taken or date uploaded, you can't select all you have to select each photo individually, and the layout makes no sense. I only got it to put screensavers on my fire stick, and it doesn't even do that well.
66 people found this review helpful
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Good'ole boyz
May 3, 2022
It's nice .I'm still learning my way around the app..I love Amazon...they have really put in the effort and work on these apps and Thier customers money as well as satisfaction is very much taken into consideration..it's not just Amazon trying to get the brand rich.. it's Amazon trying to put a smile on our faces as well as being cost aware ....great job Amazon. Four stars for now .reason is I can't access all the photos on my device in the photos app . I'll be back if I find it's my error ECT..
23 people found this review helpful
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Katrina Court
January 14, 2024
So easy to use and has saved many a tear due to accidently deleted photos on the phone but having them stored in amazon photos
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L A G N R
July 8, 2022
There is a HUGE problem with the uploading photos to the app and deleting photos. So everything is synchronized to your device and when you delete photos to the app, it will be deleted also to your device. It automatically synchronize all photos to the app. Also the customer service doesn't try to resolve the issue.
42 people found this review helpful
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Joshua
March 15, 2024
Very good app wish it cleared the files that it already backed up
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Pete Lehmann
May 21, 2020
I love this app more then most family members. Very easy to use interface, I really like the "This Day in History" feature which shows me pictures I have forgotten about. I only wish they would insert random pictures of Jeff Bezos and make it mandatory to view in order to have access to my own.
1 person found this review helpful
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Hazel Katherine Larkin
December 26, 2023
No issues using this app. It does its thing in the background, and it's useful to have another place to back up photos.
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Barbara Sinnott
September 16, 2022
Wonderful home for ALL of your photos, freeing up Gigs of storage space on your phones and computers. Also, you can't just take one look. Whenever I go there with a specific purpose, I find myself browsing longer and deeper!
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Paul Sellitto
March 8, 2024
Been getting a bug recently. Unable to save a copy of an edited image.
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Lawrence Coles
September 2, 2023
The app is functional as a backup tool for photos, but it's kind of dumb that hey removed the ability to delete photos that exist both on amazon and locally on the device. Now when you choose to delete the file it only removes it from amazon. So now I have to use 2 different apps if want a photo to be completely gone
7 people found this review helpful
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David Wylie
November 15, 2022
Latest update is a disaster, missing features that were good No cloud icon to identify which photos need uploaded. No option to create smart album. Albums on device not showing when trying to upload. Always prompting you to turn on auto upload feature. Daily memories jumps all over the place. Really not impressed.
21 people found this review helpful
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A Google user
April 6, 2019
I love this app but it's been a while that it take a long time tu upload the pictures, I don't know if the pictures are to heavy, if that is the problem then you have to fix it because almost all the phones takes HD pictures. When you fix the issue I'll give you the 5 stars again.
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Thomas Hawley
June 17, 2022
Please give us an option to be able to delete/send to the Trash photos from both our Android Phone/Amazon Photos in one click, not two. I.e. currently, I select all the photos I have, tap the 3 dots at the top right, then have to select that I want to delete the photos I've already selected from either my phone or Amazon photos or both. Please make an option to combine the deletion process, so when I tap Send to Trash, the app knows I mean on both my Android phone/from Amazon photos.
1 person found this review helpful
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Tiffany Marie
November 19, 2020
This just deleted 90% of my photos from my device and I can't find a recovery option anywhere. Its said something about them being stored for 30 days but I can't find them to recover them WTAFF! I was trying to delete them from the app. Not from my device. Now I've lost ALOT and I can't find how to recover any of. This app is a nightmare! DO NOT TRUST THIS APP! WHAT a DISATSTER!!
28 people found this review helpful
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Lisa S
January 2, 2021
I *really* like Amazon photos. The downside is that that storage would be gone if I ever gave up Amazon Prime, I guess. I have good intentions of figuring out how to transfer my pictures to another medium and free up space on my phone; meanwhile (as long as I have Prime), the old photos are still accessible.
9 people found this review helpful
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Wendy Arrington
September 18, 2020
Chaotic. It doesn't matter if you have your pics organized in folders, they all upload to the app together and it makes it impossible to find a particular pic when needed. Even creating albums in the app doesn't help, because it takes hours to find the pics to assign to each folder.
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A Google user
September 29, 2019
DO NOT DOWNLOAD THIS APP IF YOU ARE NOT CONNECTED ON WIFI. After downloading the app, it had the initial question of asking me if it could have access to my photos. The second I hit yes, it instantly sucked nearly 6GB of data, uploading all my pictures and videos. This app should have a question on WHEN such a huge data upload can occur. When I called Amazon, all they said was, "you should know better". The app should know better and give me the OPTION of WHEN this amount of data is transferred.
449 people found this review helpful
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Tom Stewart
December 7, 2022
Adjusted down from 5 stars. The newest update can't share a pic without downloading it to phone. But the pic is already on the phone to begin with, so why download a second copy? After sending the pic, then have to go delete the unnecessary copy of it. Please let me know if this is just a setting I can adjust because it is very annoying.
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B S
March 22, 2022
Would be a great addition to Amazon services but you can't organize by folders you already have and have to scroll to find a photo that perhaps was taken months ago. The albums don't work properly and you can't share photos to the app either. I don't like leaving bad reviews but these are general user interface issues...
249 people found this review helpful
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Ian “ToTheMax” Grody
May 26, 2021
Does NOT store photos in original quality, every photo I've uploaded with Prime has had it's MD5 changed and has lost noticeably in quality. Service is down more than up, so end up with a backlog of hundreds of photos not uploading. Save yourself the hassle and get Google's One storage for 2TB, as this is same cost and includes videos and other files.
14 people found this review helpful
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Erica Campbell
August 15, 2021
Good feature included with prime for unlimited photo storage, I use it as a second back up. Downside is that it uploads every photo and if you delete a photo it doesn't delete on amazon photos and also if you have your photos sorted into albums, amazon photos doesn't pick this up. If you have prime anyway, I think it is a good second back up but I wouldn't pay for it on its own.
3 people found this review helpful
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Ben Roman
February 12, 2023
Switched from Google, I'm appreciative that it backs up what I ask of them and no more. It would have received 5 stars but the lack of video storage is the only downside. But being free with a prime subscription is a nice benefit. It would be nice if Amazon would offer additional video storage for a fee so I could migrate everything.
3 people found this review helpful
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David Hurdle
June 29, 2020
Interface is usable but lacks ability to easy finds photos that are in folders and becomes difficult to deal with as number of photos increases. Also it is focus on photos where video increasingly becoming more important. They need to enhance it or add app focused on managing video.
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Mr stone
March 30, 2024
This app is very easy to used, easy upload to tv
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Donna Conzett
July 11, 2020
I have gone through my photos 3 times in the last two weeks and deleted the same pictures over and over again only to go back in there this morning to find the same ones right back in my gallery again. I'm going back to Google photos. The reason I installed this app is because they offered me a $10.00 credit which I never got to use because it was only good on items sold and fulfilled by Amazon. Finding something you need in a limited time frame is like trying to find a needle in a haystack.
54 people found this review helpful
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Megan Mehrlich
May 29, 2022
It's really great seeing all my photos in one place and getting a daily update of this date in years past. My biggest problem is that when you select upto 4 photos for a foursquare to highlight that day, you cannot adjust the photos so that the desired part is showing. It's quite infuriating. 3 of 5 for that alone.
2 people found this review helpful
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Paul Rice
August 2, 2021
I have enjoyed the app up until I was on Vacation a week ago. For whatever reason it started a backup of all photos while no WIFI and absolutely would not stop. Ate up all my data plus another 6.5 gig. At $15 per extra gig. My bill is going to be $105.00 higher than normal. I had to delete this app to get it to stop. I have contacted amazon but so far no reply. If they can fix this.... I will continue to use it.
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Harriet Sherman
November 20, 2022
This app used to be one of the highlights of my day. I looked at my picture memories when the notification popped up. Now that they've 'updated' it, it closes every time I try to open my 'daily memories' It's been happening for days. I've sent feedback. When will they fix it?
4 people found this review helpful
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Steve Opstad
August 25, 2021
Really poor. Bugs galore. Doesn't upload photos, even when I upload manually, it only allows a few at a time. The lsyout of the apps leaves a lot to be desired. It gives very little info, nithing to help you troubleshoot... I'm not one to sit around writing bad reviews, but this one is bad enough I had to let it be known.
40 people found this review helpful
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Ryan
February 15, 2021
It's a great app, easy to use and stores at original quality. Would be good if you could set the photos as home screen wallpaper and lock screen wallpaper instead of having to download the image to set it and then delete to save space on the phone.
2 people found this review helpful
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Quad Squad
April 29, 2022
Love that it backs up all my pics and videos! Has good editing options and is convenient for all accrsd stuff but wish it didn't always overload the cpu. Overload on my phone causes battery to get so hot that it overheats and freezes entirely. Requires a restart and battery optimization. Also, can take to long to back up pics, sometime days before it finally loads them.
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Oliver gee
January 31, 2024
Excellent app photos are instantly saved and backed up can't beat it.
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Petunia the Night RainWing
March 27, 2022
I love this app a lot and I'm thankful I have it. It stores my photos and videos on here without taking up space on my device, and I can look back at my old photos and videos that I had on an old device a long time ago thanks to this app. The only thing I would improve is that sometimes, the videos don't really upload, and if I delete them from my phone and they're not on here, theyre gone. Maybe that's just them taking a long time to upload, but other than that, I love this app. Thank you.
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Josh T
March 12, 2024
Ease of upload is great. I dislike the navigation of the actual app itself.
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Chris Brown
April 30, 2024
Love the fact that all the pics I take go to my tv. Technology eh.
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Darlene Kosoff
October 14, 2020
This is great photo backup service to go along with my external hard drive back up. The only issue I have is I organize my photos all in albums. All the photos in the albums remain together with the new ones added making it difficult to know which ones i put in albums and which ones i didnt.
174 people found this review helpful
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Becky Hanson
November 18, 2022
Terrible. App was great before the new update. Can't do anything with it. Keeps wanting to refresh the page every few seconds. Trying to add photos, delete photos, add album, delete album, whatever, you name it, the app can't seem to do it because "something went wrong".
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Gillian McCubbin
May 19, 2022
Good for backing up photos but unless you want to pay a subscription the video backup is very limited. A week after installing this app & after countless times of automatic backup my phone started running really slow when using the Internet. A tad disappointed as I liked the idea of having another backup for my photos & trusted the Amazon name but I'm not prepared to have my phone's speed slowed right down because of it. App deleted - issue resolved!
19 people found this review helpful
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Velma Alston
January 28, 2024
This app is so helpful in saving my photos. I deleted pictures from my gallery by accident but found them in Amazon photos.
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Rick Dee
January 24, 2023
Used this app to upload pics to my Amazon Echo. It was fiddly before the latest update but now it's virtually impossible. Talk about jumping through hoops! How they expect anyone who is not tech literate to do this is beyond me - very poorly designed and thought out interface makes usage needlessly difficult.
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fabrizio amador caddeo
April 20, 2022
After a few weeks I need to review my post. The interaction with the phone is too slow it took me ages to delete 50 photos all at once. It would be great to include an option to have larger/smaller icons when in the overview. It would be also nice to have an option to delete photos by default, instead of asking every single time. Overall a good app with a few things to improve.
38 people found this review helpful
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Alex Chimon
September 20, 2022
Update: Now it stopped working on all my devices! Bad app and experience so far! So, dropping my 3 star to a 1 star. I want to rate it a 4 or 5, but it often fails to back up my images, doesn't do a great job at showing me images from my two devices, and causes performance issues at times.
7 people found this review helpful
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Gareth Howe
December 17, 2023
Trying to access Amazon photos on the website and it keeps bringing me to this app which I can't install as I don't have the device.
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A Google user
February 4, 2020
Anytime I upload photos I get an error message saying they couldn't upload, when they uploaded just fine. It was frustrating the first time, until I figured out they uploaded no problem (which didnt take long). Now I just ignore it. Other than that, I have no issues and this app works great!
10 people found this review helpful
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Scot Harkins
October 12, 2021
Photo uploads are not robust, usually with one or two images persistently failing to upload. There is no real action apart from retry and maybe cancel. Photo uploads are a routine feature in lots of apps, so this is embarrassing for the premier cloud service provider. Even just rudimentary errors, like out of space or photo not meeting some standard, should be manageable as with other apps. A retry limit would good, too. Automated process before "email for help".
167 people found this review helpful
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A Google user
October 11, 2018
Awesome app to keep all my photos backed up in. Deserving of all 5 stars, but I do wish some things were different. For example, it identifies people in pictures which is super cool, but if it wrongly ID's someone, there's no way to override it and say that isn't the person. Great app regardless though.
3 people found this review helpful
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Hey_Zues Aguilar
March 26, 2024
Had been an easy transition from all the files
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T Rock
February 27, 2024
Simple to use and enjoy the little clips of my pictures they put together now and then.
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Dawn Swap
January 15, 2024
Very pleased with this app. My go to photo storage app. Useful and reliable. Various search options. 😁
2 people found this review helpful
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Seamus MacDonwald
August 14, 2023
An excellent user experience with this app. The interface is so seamless and intuitive that sometimes i can't say where i end and the machine begins. It's helping me to get a sense of what i want my voice to sound like, photographically. After struggling for years, I'm finally able to put everything in perspective. Thanks, guys! Great job!
14 people found this review helpful
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Noreen Chatterton
January 4, 2024
It is effective less. Take a picture and shares with all devices that have Amazon photo.
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Sheila Ayres
March 29, 2024
Great picture, reasonable prices.
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BlooBewwi Sans
June 4, 2022
Could use some work. Sometimes my images I restore from Google photos will carry over to Amazon photos and when I delete multiple files from Amazon photos, it won't prompt the specifications from where the photos should be removed and I panic when that file is gone. It's only happened twice but that's okay . Otherwise it's a great app
9 people found this review helpful
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KD Simmons
June 11, 2022
Would HIGHLY recommend to ANYONE. #1 reason I use this app is it backs up all of the pictures you take. If you loose or damage your phone, you dont have to worry about loosig all of your pics. Keep in mind, if u have kids, any pic they take whether it be in snap chat, tiktok, etc it will show up in your album so a good way to help you monitor what's going on. The ease of ordering pictures is like none other, and you can't beat Amazon's prices for pictures. They typically show up within 3 days.
7 people found this review helpful
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Stephen Millen
March 23, 2024
Totally excitingbto use the same tables as they are subscribed
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Lorraine “Lo” Floyd
December 2, 2022
This addition to Amazon makes a great receptacle for backing up your memories in a secure and easily accessible location. Provides backup reminders for new folders, and notifications when you have a look back in history. Definitely recommend it might be a third backup to other cloud providers but it's worth the trouble.
2 people found this review helpful
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A Google user
July 17, 2019
This is easy to use with a lot of customizable functionality. I like that my photos upload to the cloud automatically and that I can easily order prints through Amazon. I also love the face recognition feature that allows me to quickly find photos of certain friends and family. Just a really well-designed app.
13 people found this review helpful
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A Google user
April 5, 2020
Useless for my needs. I don't want an app that backs up all the photos on my phone. I want to select some and only back those up. This app gave me no way to look at only those I've uploaded or delete without deleting from the phone. Their philosophy seems to be total control or nothing. As a photographer, that's unacceptable.
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Mike Healey
July 6, 2021
Amazon photos does it all. I thought I had lost pictures of a vacation that I took in Utah and Arizona. All of those pictures however were saved to Amazon photos. The clarity and detail of those pictures reflect the exact clarity and detail of the original picture. I am very pleased with this application and I highly recommend it.
1 person found this review helpful
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A Google user
March 18, 2020
I have photos and videos all the way back from 2016 on my phone and the Amazon photo app wont go that far out to save them just the beginning of 2019 . I thought it was suppose to save ALL my photos and videos . Pretty disappointed . Please fix ! This app looks promising , only if it does its complete job as it described . Now I'm afraid to delete my stuff from my phone . I can't depend on this app .
189 people found this review helpful
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Diana Lozada
March 15, 2024
Super Nice 👌 to find pics easy.
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A Google user
November 4, 2019
Great to upload original quality photos but the image quality you see in the preview is much worst than the actual photo. This makes it very hard to choose between good and bad photos. You need to download the photos to actually see then in their native quality which makes it far less useful compared to other alternatives.
304 people found this review helpful
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Dawn Davies
September 9, 2022
Love this app but wish it could take photos put them in an album similar to album I put them in. I have to spend hours putting them in an album on my phone. I'm lazy and don't do it straight away. Then I spend hours Again putting them in albums on Amazon photos. Also would like the photos left in my phone until I decide to delete them. Funny thing it doesn't take them all 😁.
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C. Bradley Currier
January 21, 2024
I wish that once you have moved photos to a folder, you could then not have them show in the full cashe display of photos
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Cstrmy
March 28, 2024
I love having this app as a backup for all my precious photos.
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Danielle Cornish
August 24, 2022
Amazon is my absolute go to for everything. I'm beyond thrilled the benefits seem to always surpas my inistail thought of amazement and now I have an unlimited photos held. WHAT ABSOLUTELY. I've had to lose and deleted alot of photos. Now I have soo Many photos and always ask to update once I open. The application straight away. Thank you Amazon 😊 💓 ☺️ 💗 I've been paying so much for Google to still have to chose and delete photos .
1 person found this review helpful
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Babyjane 710
November 18, 2022
I had updated my review. I initially enjoyed the app. There were minor things that I would have liked to see but with this new update my pictures and videos aren't being uploaded and now it doesn't allow my to select a days worth of pictures to move to another folder. It's very frustrating to use.
2 people found this review helpful
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A Google user
May 4, 2019
Backed up over 1000 photos yesterday and hard reset my phone hoping to sort out an issue I had with the camera, I watched them get backed up via WiFi before doing the reset, now I've done the reset I can't find the photo's anywhere, I've tried amazon photos, and amazon drive. I've got an Xperia XZ1 so it didn't give me an option to use any other cloud storage. Over 1000 amazing memories lost. I hate you amazon. And I am an amazon prime customer. So devastating man!
79 people found this review helpful
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Josh Josh
December 27, 2022
It's either "No Network Connection" "Waiting for WiFi to resume" or my favorite "You are out of storage" ever since this app got an update I get these annoying notifications. I don't care if I'm out of video storage you're telling me something I know already. Please make these notifications stop. They are annoying.
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Davitte Cogen
November 25, 2022
Still can't add to Family vault. My Amazon photos IS set up for family vault but there isnt an option. Nothing is intuitive. The previous version was so much easier to work with. Now I can't do anything - other than look at pictures that are already on my phone..
1 person found this review helpful
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Allan Ledgister
January 19, 2024
I really do like it, Amazon thank you very much, I'm a novice, and you are teaching me how to create my own stuff without having to overthink things.
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Bekah McManus
August 18, 2020
I am absolutely thrilled that Amazon is doing photos now! And for so cheap! 12 cents for 4×6. Which is what Walmart used to be. Now it is 29 cents each there. I must add, however, that if you have a camera/smartphone that takes those super vivid, vibrantly colored pics (like my Samsung Galaxy s20) their printer seems to be a touch...color limited. It may not be quite so vivid or clear in the print. But I have every faith, that this being Amazon, they won't waste much time catching up!
153 people found this review helpful
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A Google user
April 20, 2019
Favorite feature is the unlimited uploads of still photos! Great deal for Prime members. My only complaint is it constantly says I'm over my free limit because it went searching for videos on my system when all I wanted to upload were stll-shot images. Getting the auto upload to work is sometimes a little clunky, but usually works ok.
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Dr Mark Helfand
January 28, 2021
I like the automatic backup. Now I know where every single picture I take is located. I would be better if I could choose which pictures got backed up every night. It is easier to prevent bad photos getting backed up then to delete them from the cloud.
6 people found this review helpful
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EMINE VURAL
August 2, 2023
İts good in storing pics. But there is something off putting in the user interface. I somehow do not find it user friendly... I do wish it have the memories or the collages it generates on top of the main screen so that it just pops up... Clicking into another button to reveal the memories is not very feasible... ı love it how google photos does it. You just get surprised with it...
6 people found this review helpful
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Rene Rivas
March 19, 2022
Saves my pics to a cloud. Brings memories from years ago to your phone. Great way to store photos. Not sure what to do with all of them bit it's nice. Only thing is that it does upload pictures taken within a couple of hours after taking them. They will later end up on a camera roll on other linked devices so be careful with the pics you take or the devices you share.
141 people found this review helpful
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J Lawless
August 31, 2022
I loved it when it would automatically sync my photos from my Motorola phone to my Amazon Fire Tablet. Doesn't seem to be working now. Upgrades tend to mess up selected options, so I will continue to work on it. It was great in the past. Pretty sure it will be again when I figure out what changed.
31 people found this review helpful
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Lord Fritzman
January 29, 2021
I'm constantly struggling to keep photos synced to the cloud, keep under my quota, not sync vide and other housekeeping issues. Currently, I have some photos not appearing in the app that appear online. Google photos is much easier, more intuitive and hassle-free.
10 people found this review helpful
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Jess Madhavan
September 6, 2022
Can't change to UK date format. I find it really hard to scroll through photos when looking at the American date format (with the month first) I have searched all over the app and there doesn't be an option to change this to a UK date format. It would be really great if this could be added.
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Timothy Wester
January 31, 2023
This new format is absolutely horrendous. They took away shortcuts only to add short cuts that are meaningless. If you are looking for just a basic cloud service, look elsewhere. Even though you get unlimited storage for pictures, it still isn't worth it. I have deleted all the photos I had in it and Uninstalling the app.
3 people found this review helpful
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A Google user
July 26, 2019
Horrible App. Can't delete more than three pics at a time without it crashing. Nowhere near Google Photo's level of great UI. Very slow dl pictures from my camera roll compared to Google Photos as well. The $15 amazon credit they offer for using the app is only good for items sold directly by amazon... Good luck finding anything worth buying with those slim parameters. Amazon should stick to internet retail because their attempt at photo storage is a complete failure.
1 person found this review helpful
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centenosparky
January 5, 2023
I've been using this app for a couple months now and I really like it how it automatically backs up your photos once you take them. Not to mention that it's super high quality. The photos are free which is good, but for the videos obviously if you want to back up more you have to pay. I highly recommend the app though
1 person found this review helpful
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Sara _ismyname
July 18, 2023
I spend 2 hours organizing pics in my gallery into separate albums and then this app decides to put everything into one folder after uploading. Now its hard to sort through anything in this app, and I cant delete pics in one 'select all' option. 1k photos I wish to remove them all from the app. It makes it super difficult to turn off upload after turning it on, accidentally uploading albums from my gallery that I dont want uploaded.
2 people found this review helpful
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A Google user
December 19, 2018
DO NOT DOWNLOAD THIS APP. Uploaded all of my photos to an Amazon cloud WITHOUT my consent. When I deleted the photos from the cloud, they deleted ALL OF MY PHOTOS OFF OF MY DEVICE AS WELL, even after clearly stating that they will NOT delete anything from your device. Not only that, the customer service representatives at Amazon have NO IDEA how to fix this. There is no record of the photos even being uploaded in their system. I'd rate 0 stars if I could.
29 people found this review helpful
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A Google user
May 26, 2019
OK but frequently freezes when you switch wifi back on and doesn't resume. Mostly it just doesn't sync properly. Its been on all day yesterday and upload only 1 file of over 2k of files. Useless. I've paid £16.99 for 100GB of space but can't sync it with this app as it just is so poor its near unusable.
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fred van hook
April 30, 2024
A great easy to use app that makes life just a little better.
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A Google user
June 18, 2019
I find Amazon photos great I hope they keep improving it. I have large files and wish they would make it so you could edit them. or have a option to use lightroom or photoshops at a discounted price but so the services were tied together. or Amazon developed a editing app that was better than barley basic
5 people found this review helpful
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A Google user
October 8, 2019
Was actually having major issues w/ what I thought was the app. Not backing up automatically, and was very frustrated. Ended up upgrading my cell, due all the memory errors, and low and behold, the application Works perfectly! Thanks Amazon...
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Sandie Jackson-Leslie Stemm
October 1, 2020
I love Amazon photos because I know I can trust my photos to be there regardless of what happens if I breakdown or a virus which is what happened this week. My husband calls me the Amazon Queen! Haha I had to do a factory reset on my phone because I had gotten a few really bad viruses. Well, normally you lose EVERYTHING when you do this. Not with Amazon! They keep them safe for you!
2 people found this review helpful
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A Google user
April 24, 2020
Very happy! Amazon photos backed up all my photos from computer and cell phone quickly, keep them well organized, easy to access, look up. And saved lots of space. The best part is storage of photos is unlimited. I took thousands of photos on each touring trip. No longer worry about lack of storage!
16 people found this review helpful
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Derek Vuong
January 26, 2023
It is hard to used and share photos on shared albums. The UI is cumbersome and you can't highlight a day worth of pictures and share it. You need to individually share them. Finding shared albums is harder than it should be. The old UI is better because it was similar to google photos which is initiative
1 person found this review helpful
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Jennifer Lowe
February 16, 2024
Well i downloaded this app to keep track of photos etc and it is now telling me (i even screenshot it but can't upload) that there is insufficient storage LOL
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Liz Ashman
May 12, 2024
Excellent place to store all my pictures 📸
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JamieLynn Wilson
March 4, 2024
I love how the app does facial recognition and pairs photos. You can search for specific people
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Yoda Man
March 9, 2024
So far easier and more convenient than dropbox or Google.
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Megan G
April 19, 2023
The new update completely changed the app. Now it's so difficult to navigate. I'm constantly getting the same notifications (even though I swipe them away) and now I can't tell which photos I've uploaded and which are just on my phone. Why change something that was already working fine?
2 people found this review helpful
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sharif ball
February 8, 2021
I DEEPLY regretted using this app. A LARGE amount of my personal files were lost, due to there being b no option to delete cloud files without deleting DEVICE files and the app starts uploading photos automatically without warning or asking what files you want to upload. Complete destructive amateur hour. Never used a photo backup service this ridiculous in this day and age. This service is a total disgrace and I'm not exaggerating even a little bit.
28 people found this review helpful
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Dreezey Dreeze
February 20, 2024
For free with an Amazon Prime account, better than Google photos that counts against your storage.
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James
December 18, 2022
Easy to use however you do have to open the app to update photos it doesn't work automatically. Having said that a great way to save all your pics! Update... New phone and app still works well probably the most cost effective way of storing still pictures files of all sizes on the cloud.
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Drew
December 17, 2022
New update sucks, no data on what's being uploaded or percentage. I think I'm going to transfer my backups to Microsoft and cancel my subscription Still will not update, too many bad reviews. If you're going to massively change the ui, you should have the option to revert back. Most companies do this so they don't piss off users, it is apparent management or developers have zero experience in developing user programs / apps.
4 people found this review helpful
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A Google user
July 17, 2019
Absoloutly a great option for storing everything from photos to videos to screenshots when the storage on my phone was getting to capacity. Best part is I can access everything on my tv via my firebox. I sometimes screenshot a recipe I like. Once uploaded to the cloud I can delete it from my phone storage device. You can also access everything from your phone via the " Amazon Photos " app. Love this app..
24 people found this review helpful
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dana rice
February 22, 2024
This app is worse than Google's photos app at least Google will let with your password Amazon photo app you cannot get into your account unless you can read gangster graffiti and no customer service backing up answering any questions consistent problem I swear there's nothing but money grubbing robots that work there 🤬🤬🤬🤬😡😡😡
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Krysta Sandstrom
November 18, 2022
Can we please just have the last version back? The new one won't scroll without skipping or go back to where I was after opening a photo to view it. Have to scroll and find where I was at, if I can again. Names are gone from face recognition and who knows what else because finding features is impossible. Don't fix it if it ain't broke, guys!
2 people found this review helpful
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Nicola Halton
February 2, 2024
Was fed up of my phone memory being slow and didn't want to delete all my memories, this ap helped me to solve the problems. Fantastic 😍
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Nicole Tuttle
November 18, 2023
It won't let you download the pics to your tablet. I have an android tablet that I bought off Amazon. It won't let me first off checkmark by dragging. Have to click on every picture you want selected manually. On top of that once you want yo dl the Pic it either closes out or won't dl the Pic to the tablet. I'm trying to test it with my phone. To see if I can do UT that way then switch them. I do like the fact I can store unlimited. Walk away for 2 mind it refreshes the page makes you restart.
12 people found this review helpful
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Graciela Duncan
March 10, 2022
I don't like it keeps the small icon on my screen Amazon photos - now and then it changes to mins and hrs......tried trouble shooting it to no avail and even sent for help and they couldn't help or didn't know what I was talking about. I wouldn't have downloaded the app if I was going to have problems......uugghhh I wanted to uninstall but then it stated I would have issues or something like like that, with other apps, but never stayed what other apps it would interrupt....ugghh!
10 people found this review helpful
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Roteki
February 1, 2023
Doesn't upload pics... so... I have few albums on the phone and the app upload just a little part of it. I use two different wifi connections, I logout and login, I uninstalled and reinstalled the app but nothing. Also when I select which album I want to upload on Amazon Photo it doesn't recreate the album but it upload all the pics in the same main folder... So the only solution is to do all manually from pc, I need to move the pics from the phone to the pc and then upload manually the album..
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A Google user
January 15, 2020
Just installed it. Even tho fiance just bought me a memory card with more than half I space I currently have. My phone won't even open apps because it's at 100% GB capacity. But I want to be able to access my photos from my phone (all of them, I'm always going thru them) so I haven't put it in my phone yet. Hope I like this. Used Google storage before but I'm out of space on that too 🤦
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A Google user
December 30, 2018
ive been using this app for several years and i love it. its less expensive than other cloud storage apps and its really convenient. but im rating 4 stars because there needs to be a better way of organizing photos for viewing, which is an issue on all platforms from what i found
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Lucy Maddock
March 7, 2024
Brilliant, and so easy to bring your photos up. Great piece of mind. 😁
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A Google user
June 4, 2019
The app is user friendly and provides a good platform to keep track of all your photographs. Would like a way to group photos by location and date. All photos are not getting both date and location stamping. GPS location should be standard feature. Keep up the good work!!!
33 people found this review helpful
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Master Thomas TJ Kirby
July 2, 2020
This is a great App for saving your most cherished pictures and videos on your phone and can be accessed through your laptop or computer. It keeps track of your pictures and videos so you can free up some space on your phone and download them through the desktop version onto your computer. I highly recommend it for an additional backup option for your photos and videos.
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Nathaniel M Gray Jr
November 23, 2020
Just downloaded the app for use with my fire TV stick to use as a part of my firestickTV Screensaver ... I would love to be able to select what photos can be shown/shared on/with my firestick/friends... some of the pictures I have are of sensitive information (ie. ID Cards, driver licenses, contracts, etc.) that should not be shown or shared. PICTURE SELECTION SHOULD HAVE BEEN A TOP PRIORITY WITH THIS APP, SINCE AMAZON PHOTO IS AT ITS ROOT.
4 people found this review helpful
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J K
April 1, 2024
Very convenient way to access your pics
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Emily Glass
October 7, 2021
It looks pretty good. The only problem is that when I want to print a photo from my phone gallery for a specific size outside of 4 x 6, etc. (Like 1x1 for a deceased pet wind chime with picture frame), there doesn't seem to be any options for that. I think it would be great if it could have given that option.
1 person found this review helpful
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Simon Wolfberg
November 18, 2023
This app is awful, really confusing, It's not clear what photos will actually showon your tv screensaver, for me it cycles all my business reciepts instead of the family photos that I created a seperat folder for, and is the only folder selected to sync nd upload. You would think Amazon would have the resources to create user friendly experience across their platforms.
20 people found this review helpful
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Cascadia LOVES Anthem
February 21, 2022
EXTREMELY CUMBERSOME! The app just "add" without any logic every picture on my phone as a screensaver. It doesn't matter if I have a picture of boogers (don't want that as a screensaver) or a picture of a mountain (I want that as a screensaver, but not the picture of the boogers). You have no delete button, either here or on the firestick app, and if so it's very confusing on how to get to it! Now I have to find out how to remove these screensavers I don't want, they're permanently on my tv!
9 people found this review helpful
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Tarra Sams
January 30, 2024
I really like this app they save photos that I forgot I had from 15 years ago. I'm very satisfied with Amazon Photos app😊
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Steven Jensen
April 22, 2024
Easy and automatic!
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Lee Hines
April 5, 2022
Update: I just lost thousands of pics because I thought they were safely backed up on Amazon Photos. They were NOT! So unhappy with this app. App uploads some photos then hangs, typically showing 2 photos remaining. And there it sits, draining my battery dry. Tried deleting the app and reinstalling, but had the same results.
119 people found this review helpful
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V. M. K. 3
June 29, 2022
Catch-22 on trying to just opening up and using app, just keeps having you sign-in, and answer notification that yes it you ... But the app has no follow through... You return to app to use, and it will not open, it asks you to sign in ... Catch-22 with never ending loop! Either a programmer is asleep and their head laying on keyboard messed app up, OR Amazon does not really want us to enjoy a membership perk of free photo storage and had made it so you can not even get into the app ... ???
4 people found this review helpful
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Sandy McKinney
February 17, 2021
I LOVE this app and highly recommend. Also Ive seen other reviews saying that if you delete photos from this app that it deletes it from your phone and thats NOT TRUE. Its all in how you set it up. If youre deleting a photo from the app it asks you if you want it deleted just from the app or from the phone and the app. I even have it set so that all of my photos automatically upload to the app as soon as I take them.
9 people found this review helpful
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A Google user
July 22, 2019
Photos automatically get loaded on Amazon, Google, my OneDrive ... I shouldn't lose anything ever again. Amazon is the easiest to use, I never even think about it, it just happens, and I can set up my folder for my TV so that when it times out, it shows only the photos I've specifically said it's OK to display on the TV.
6 people found this review helpful
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Bridgette Robinson
January 27, 2022
Been having issues with my phone battery draining super quick the past few days ans had no idea what could be happening. Looked into app and battery usage and found that 32% of usage was coming from the Amazon photos app ON BACKGROUND USE. I signed up to try it since I use a lot of the Amazon services but I think this one is gonna be a no for me. When it's draining almost a third of my battery a day with 1 minute of active use, something is wrong.
85 people found this review helpful
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Kevin Scheel
December 20, 2023
I have some family pictures that have a lot of sentimental value that I appreciate on a screensaver for phone and fire stick use!!!!
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Sean Galdo
July 19, 2023
I downloaded the app with big hopes of being able to order prints, as this is listed as a feature. But either the feature has been taken away or it's so well-hidden I can't find it. No mention of it anywhere. The app is very frustrating to use with apparently very little functionality. 2 stars for the unlimited photo backup (which I pay for as a prime member). 🤷🏻‍♂️
25 people found this review helpful
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Tiffany Bischof
April 17, 2024
I love being able to save my photos on the cloud :)
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Sanshit Sharma
November 25, 2021
The app is fine overall. The biggest issue I have is that it displays all pics and vids that it detects, irrespective of whether the folder is backed up or not. Doesn't allow me to customize the folders that I want to see. Additionally, there are very limited options for editing pics.
75 people found this review helpful
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A Google user
April 9, 2020
Promotion filled mess. Instead of the nice clean photo backup tool it markets itself as, this is like a sleazier replacement for Google Photos. Spams you with notifications. Weird dark patterns to get you to buy promoted photo products. Randomly discovers photo folders to upload, a week after install, that were THERE ALL ALONG. You should be able to manually select these up front and be done.
145 people found this review helpful
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diane nash
January 12, 2024
Such a fun way to display your treasured family photos. I know my photos are safe on Amazon photos. Xx
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Maya
September 14, 2021
Good app for just as it says, photos. But with a prime account you get limited video storage. Along with the fact that you have to manually scroll through all your downloads and screenshots and camera roll photos, instead of just organizing it by your phone's automatic folders. Which would make it much more convenient.
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Nilsa Lebron
January 24, 2024
Loading photos is easy and doesn't take too long. Photos appear clear.
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alex forbes
March 11, 2024
It's not a clear app to navigate. It took me 5 min to find out how many photos I have...
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A Google user
March 25, 2019
I have had issues with upload since I got the app. There are still 3000 photos on my phone that it hasn't uploaded. When it tells me to see photos from years past, they're always grayed out with an error symbol over the gray image. I'm not really sure if the app is working at all.
4 people found this review helpful
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Diane Mousa
December 29, 2022
Awful new version. I'm not able to find anything with any amount of ease. I uploaded a video today and used the link to create a QR Code that didn't work. Now, I can't find the video that I uploaded but I still have the QR Code. I would have been far happier with a simple File Explorer. Bubble buttons don't work. 3 ways to get to video but only 2 work & no video from today. Why would I click the Amazon logo? That is so not standard! Out of frustration I clicked it & a not helpful page displays
2 people found this review helpful
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A Google user
November 27, 2019
Pretty good image backup service. Could be easier to find, select, and organize photos. Not easy to tell where images are stored. Ability to add titles or descriptions would be useful. Needs to improve search abilities. Reasonably quick upload/ download is nice.
22 people found this review helpful
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Stuart Davies
October 27, 2022
With photos waiting to upload, App displays "Waiting for WIFI" message even though the "upload using mobile data" option is enabled. Only allowing Video upload on WIFI and not while using mobile data, is an out of date use case as modern phone tarrifs now include unlimited mobile data. After waiting years for fixes to these issues, this year I cancelled my Amazon Drive subscription and moved to 1Tb OneDrive storage as the Microsoft App doesn't have these issues.
134 people found this review helpful
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James Billetts
November 18, 2022
Since the update, I can no longer upload images. It says I have no connection. Funny, as I'm writing this review on the same device. The new design is fine as I had an iPhone up until last month and was used to it. Please fix the connectivity though since I can no longer upload pictures.
3 people found this review helpful
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Amelia Carter
December 16, 2020
Good choice of filters for editing, but glitches and edited photos "disappear". System for photo organization is not user friendly, often have trouble finding specific photos I want to view or print. Ordering photos is extremely easy and reasonably priced, but takes a long time, compared to other Amazon services.
12 people found this review helpful
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A Google user
January 9, 2019
I really enjoy seeing memories of my pictures pop up so I can look at them or share. I also like being able to store my pics on Amazon in order that I will not loose them. Also it's an easy program to utilize, and I can use any Internet connection or someone else's CPU to access my pics & show them to friends on their Computer. It is Cool!
2 people found this review helpful
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Karen Leftige
April 22, 2022
My cell phone is old. Getting a new one soon. Sometimes the resolution stinks but our grandbaby is still perfect. The pictures are nice getting them so fast and easy. Great prices. Must mention 2 photos damaged by water. Envelope got wet. Amazon never responded to me or resent me new ones. I wasn't happy with that. I had to reorder and pay again. Not thrilled. Ive purchased 4 canvas pictures they are great quality. Price average.
28 people found this review helpful
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Brad Marion
April 1, 2024
Great edit modes...good stuff..two thumbs up
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Paulette Vocu
March 20, 2024
Great quality and easy access
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Derek
December 3, 2022
Bad UI and frustratingly buggy. Uploads simply do not work correctly. The app would not upload at all until uninstalling and reinstalling twice. Then, it allowed a handful of pictures to be uploaded and just stopped again. Will not upload any more even though only 9% of online storage is being used.
1 person found this review helpful
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Dylan S
December 8, 2022
They updated the app recently and for the life of me I cannot figure out how to view the pictures that are already on my phone so I can upload them to Amazon photos using the Amazon photos app. Since the update I have to select them in my phone's gallery and share them with Amazon. Edit: Figured it out. Click the ... And select upload manually.
5 people found this review helpful
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Zukhra Nazipova
April 18, 2023
Used to love this app, but recent update made it useless. I cannot delete pictures from my phone through the app anymore, cannot see what's uploaded, what not. Waited for a while if they are going to bring the lost features back,but looks like it's not happening. Looking around to move to another cloud storage now.
33 people found this review helpful
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patricia dornbrack
November 19, 2022
I love the Amazon photos app! My photos automatically upload to the app and whenever I want, I can get on the app, select photos, and order the photos all in one place. You can order photos, customize cards, make photo albums, canvas, and more! All at a fair price🙂
1 person found this review helpful
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JustSomeGuy
November 20, 2022
This was my go to, prefered photo app for everything photo on my phone. Sorting, editing, notating, sharing, and uploading. They have eliminated all that functionality other that uploading. It is now almost useless. And making me consider stoping using Amazon phote services maybe even my prime account! Its garbage!
3 people found this review helpful
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Ian
December 22, 2023
I Give This A 2 Star. Please Fix The Update On December 2010 To December 2023. The Storage Is 77% Used. I Opened This App For A Second. @Account 🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈🥈 The Account Has Been Created. And It Worked.
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Metallized 007
September 3, 2021
My credit card had fraud charges from some game on Amazon. Of course, I disputed these charges. Amazon disabled my account, and I have been trying to get it back for over a year, but Amazon customer service is a joke and kept giving me the runaround. I lost all my photos. Years of photos gone, pictures before grandma passed away; I doubt I will ever get back. I highly recommend you look elsewhere to back up your photos!
4 people found this review helpful
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A Google user
December 1, 2019
Terrible. I wanted to upload a select few photos to use on my Firestick screen saver. It will not allow the uploading of select photos, but immediately starts uploading all of your photos and videos. I do not want them having all of my family photos, but ten or twenty photos of our pets for the screen saver would be great.
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Truth Seeker
July 10, 2022
DON'T USE! LOST ALL OF MY VIDEOS OVER 10 MINUTES, THEY WON'T PLAY AND I ALREADY DELETED! Plus no option to automatically delete from device after upload or filter to only pics not uploaded yet- huge pain! Everything else is typical photo storage app, except many others have an automatic delete option and can filter uploaded/notuploaded images. Thats the whole point of using the cloud, so be aware - mega company Amazon has the most basic photo storage app available that will limit your videos!
4 people found this review helpful
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Amy Cox
May 14, 2024
So far it's working out great... Possibly better than Google... Definitely Still satisfied 😌
1 person found this review helpful
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Maya Charge
December 10, 2022
Every time install the app doesn't work tried once tried again have waited all week again and no changes said downloading photos again has had all week again and nothing have deleted app before just thought would try again with the assistance of wifi. I do not know why this app hasn't worked and nothing has turned up in there from last efforts either. I wouldn't install for mobile safety and will continue to find other ways of storing photos elsewhere. Amazon seems better shopping & movies only.
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Audra Nichols
March 24, 2021
It would be great if the most recent photos would be at the top of the albums when you add them. It is frustrating scrolling to the bottom of hundreds or thousands of pictures to see the most recent photo. And if this ever gets fixed, I hope my albums correct themselves by date!
10 people found this review helpful
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Dana D.
April 27, 2024
The app was working. I don't know what happened. It doesn't work at all. All my photos are gone. I contacted support and nothing they did worked. The app was updated and lost all my photos. Now I receive an error message.
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A Google user
March 12, 2020
I was really hoping to use this app. The features look and work fine. BUT, the drain on my phone battery is totally unacceptable! My LG V30 normally will last a couple days without recharging. However, since installing Amazon Photos the battery barely lasts 8 hours. I just looked at the Battery section in the phone settings, and Amazon Photos has used 71% of the battery just in the last 7 hours! I have now uninstalled the app. Hopefully, Amazon will fix this issue soon. It is a great idea and a great service for Prime customers. But, as it is now, the app is completely unusable.
3 people found this review helpful
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Kyle S
July 6, 2022
I've been an Amazon Prime user for many years. A few months ago, Amazon decided to abruptly lock my Amazon photo account, (which is PART OF the Prime agreement.) I investigated this at great length with many Amazon representatives. They refused me any access to my photos, due to a "failure to comply" with their terms of usage. They WILL NOT tell you, in any way, what terms were violated! READ THAT AGAIN. They have the right to delete all of your photos with absolutely NO explanation to you.
2 people found this review helpful
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M Khan
April 11, 2021
Very easy and efficient to use. Uploads photos from device very quickly and automatically. Only thing I don't like is telling it not to upload certain photos from certain apps which it doesn't always follow so I have to go into Amazon Photos and delete what I don't want to be there
5 people found this review helpful
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A Google user
December 25, 2018
I had to uninstall this app. I was excited to get it as I've run out of memory and VZ keeps asking me to buy more. But this app keeps trying to upload my pics but seems to start over every day! It would get so far and then say loaded 0! And it used up my battery like crazy! My phone never goes dead in a day, but with this uploading every day, my phone was practically dead in a couple hours! I finally have up!
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Lace Queen (Lotus)
March 9, 2021
I haven't really played around with this app. I DO LOVE the backup/storage, but I can't get to it to post pics like when I'm on fb. So pry just an error on my end with my cheap phone, so I'd have to stay neutral at this point and say three stars, but mostly a five star from what I've figured out etc. Still need to play around a bit! 🤩
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Justin Young
January 27, 2023
They modified the app and now only photos you have uploaded appear in the feed. To see in uploaded pictures have to work through several layers of menu. If you are going to automatically have the app upload everything that is fine but I have work photos I don't want in Amazons systems.
1 person found this review helpful
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A Google user
January 5, 2020
Perfect except for one issue. Unlimited original res. photos for prime members is what separates this service from it's competitors (Google Photos). However, limited video backup prevents this from being used exclusively. Google allows unlimited backup of high res videos rather than simply capping original res. video capacity.
7 people found this review helpful
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Karen Salaway
February 3, 2024
I like Amazon photo app because it saves my pics to the cloud, but doesn't delete them from my phone gallery like google does.
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Weird World
August 18, 2021
So far so good. I came from Google photos and while it was good I ran out of space quickly. Comparing the prices, I'd say Amazon wins for me as it's unlimited photo and extra space for 📷 is cheap!! Auto upload works well and isn't as intrusive as google was. I don't even know it's happening, which is a good thing.
13 people found this review helpful
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Cheryl Jernigan
February 8, 2024
I really enjoy having all my photos rather I change emails or what not. The photos have great quality as well
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Berenice
January 24, 2024
Nice to be able to store pics n delete from Google photo storage takes most of my Google account n this app is unlimited as long as you have a active prime account
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JESSICA RABBIT
August 4, 2021
Frustrating. It glitched when I first installed it. I had to uninstall. Then install again. I have gone into manage folders. I only want it to download from one album but it still downloads from other albums. Plus it's been showing the same 5 photos for a week. When it is going to rotate. I have put a bunch of other photos. I gave it 2 stars cause I guess it is showing some pictures.
18 people found this review helpful
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A Google user
July 14, 2019
overall easy to use, upload times are longer than Google for whatever reason. My biggest issue is that there is no way to filter uploaded from not uploaded photos. I have to dig through hundreds of photos looking for one that has a small, hard to see cloud at the bottom of it to know if I've missed uploading any photos that I want uploaded. Very frustrating. Simply ad an option to filter uploaded from not uploaded.
5 people found this review helpful
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J Taylor
June 9, 2021
I started using Amazon Photos in 2011 and I have my phone set to automatically upload my photos to the cloud. It's so nice to have the last 10 years of photos available to see or download any time! It's best to set up automatic uploading so you don't lose your photos when you change phones.
14 people found this review helpful
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Ailyn Varela
July 28, 2021
DO NOT USE. I downloaded this app to store my pictures and as it started the syncing process it started deleting photos from my phone. When I noticed it was doing this i stopped the upload and it still somehow deleted all my photos from my phone and only some uploaded to the app. The photos are nowhere to be found. I even downloaded disk digger and since the photos weren't physically deleted they're nowhere to be found. Lost all my child's newborn pictures. Currently have a case open with Amazon
140 people found this review helpful
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A Google user
February 6, 2020
I love it especially since I have unlimited with Prime. My only issue is I want to be able to transfer my photos from Google Photos to Amazon, but there isn't really an easy way to do that. If they made it able to access and collect photos from other platforms like Google Photos does that would be amazing!
11 people found this review helpful
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Edward Jimenez
August 26, 2022
I really like the app, but I cannot rate it higher than 3-stars because the servers sometimes are unreachable. Also, when an upload fails, it appears to restart from the beginning instead of continuing from a checkpoint the next time the app reconnects. These are simple things that can be fixed easily.
15 people found this review helpful
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Jessica Lightner
April 28, 2020
I wish I could give 0 stars. The app worked for 1 day and then malfunctioned. Somehow, all the pictures in my phone are now gone. I have no clue what happened.But the day I noticed the app wasn't working, is the same day I noticed all my pics, screenshots, EVERYTHING is gone. I am so upset. And, Everytime I open the Amazon shopping app, I get a pop up thing saying Amazon photo is not working. I am so freaking annoyed right now.